REG. NO. IT - 000124 Environmental Statement 2009 Update Protected Harmonies Environmental Statement 2009 Update Protected Harmonies 1 Contents Introduction UniCredit S.p.A. Geographical location The environmental commitment of the Unicredit Group The environmental policy of the Unicredit Group Analysis of environmental aspects 5 6 12 15 16 17 Direct environmental aspects Energy consumption Water consumption Consumption of raw materials Production of waste Emissions into the atmosphere Water drains Dangerous substances Mobility Noise Emergencies Storage Cfcs Electromagnetic fields 17 18 21 22 23 25 26 26 26 26 26 27 28 28 Indirect environmental aspects Aspects deriving from contracts for the maintenance and operation of systems or infrastructures of sites Aspects associated with the activities of suppliers of products and services Aspects deriving from activities of definition of lending policies Aspects deriving from project financing activities Aspects deriving from activities of informing and raising awareness of stakeholders 28 29 30 30 32 33 The management system and its areas of operation Roles and responsibilities Training, information, participation and internal communication Aspects relating to the health and safety of workers 35 35 36 37 Improvement Targets and Programmes 39 Glossary 44 Reference legislation 46 Environmental inspector and validation 52 Contacts 52 Appendix 1 - Quantitative compendium of environmental data attributable to the sites taken into consideration 53 Appendix 2 - Technical Schedule – Data on personnel and surface areas used for calculation of the environmental indicators for the sites taken into consideration 54 3 20009 Environmentaal Statemennt Introduction UniCredit S.p.A. Geographical location Introduction This document brings together elements of the annual revision of UniCredit S.p.A.’s “Environmental Statement” for 2009, in accordance with EMAS Regulation No. 761/2001 of the European Union on voluntary participation by organizations in a community eco-management and audit scheme. Specifically, the following elements are presented: • variations in the corporate structure and changes that have occurred at the organizational and operational level, with particular reference to the Environmental Management System; • quantitative data and indicators of the trend in environmental performance for the year of reference, so that a comparison can be made with the environmental performance of the previous periods; • the state of progress towards the targets already envisaged in the previous improvement programme and the new targets set; • any deviations from the environmental programme previously defined and the reasons for them. In order to permit easier understanding and opportunities for comparison, the document was constructed following the same structure as the 2008 “Environmental Statement” to which it refers: the sections not expressly indicated are those for which no changes have occurred. Introduction 5 UniCredit S.p.A. UniCredit S.p.A. was founded in 1998 as the operational Holding Company (henceforth Holding or Parent Company) of the UniCredit Group. The origins of the Group go back to the founding of Rolo Banca in 1473, when the public pledge lending institution Monte di Pietà di Bologna was created. In more recent times, the UniCredit Group was the result of the merger of nine leading Italian banks, and later aggregations with the German group HVB and the Italian group Capitalia. Today UniCredit is the largest banking group in Italy in terms of market capitalization, with approximately 39 billion euro (October 2009), one of the leading European banking and financial groups in terms of size and earnings (Cost/Income ratio of 54.5%, ROE of 4% and total assets of 957,709 million euro at September 2009). The Group can boast a position of leadership in one of the richest regions in Europe, the triangle between Bavaria, Austria and Northern Italy. The Group consists of a ‘’team’’ of more than 166,000 people. Worldwide, UniCredit has 9,892 branches in 41 countries (data at September 2009) and agency offices in 20 foreign countries, to which must be added collaboration relationships and agreements with highly specialized local companies. A sophisticated organizational structure puts the UniCredit Group in an advanced position in the European banking world, ensuring that it can offer its customers diversified solutions and a range of high-quality services and products capable of meeting every need. The strong points of the organization are its global financial skills combined with a local focus attentive to the diversity of the markets. Through its multi-specialist structure, every day and all over the world, UniCredit Group creates products and services tailormade for individuals, families, companies, public bodies and social organizations of every kind. Overall it provides services and solutions to 40 million customers in Italy and other countries. The Parent Company is responsible for maximizing the long-term value of the Group as a whole, guaranteeing unitary governance of the Group, guidance and strategic control over its different member companies, the efficient provision of services to the entire Group, also through dedicated companies and the management of the relevant profit centres. To this end, the Parent Company has adopted an organizational model based on a divisional structure1 presiding over business, product and service areas, as described below. In 2009 the organizational structure of the Parent Company is divided into: • Functions of guidance, support and control, with the aim of orienting, controlling and supporting, for the respective areas of responsibility, management of the activities and the associated risks for the Group as a whole and for the individual companies: Planning, Finance & Administration (CFO), Risk Management (CRO), Legal and Compliance, Internal Audit, Human Resources, Institutional & Regulatory Strategic Advisory, Organization and Group Identity and Communications2; • Strategic Business Areas (SBAs): “Retail”, “Corporate & Investment Banking and Private Banking (“CIB&PB”)” and “Global Banking Services” (“GBS”). The SBAs are under the direct control of their respective Deputy CEOs, highlighting in this way the more direct involvement of the Deputy CEOs themselves in the business activities. The SBAs control, in particular, the Business Units (“BUs”) – with the exclusion of Asset Management – which are based on the previous Divisions; • Asset Management: responsible for development of Asset Management in all geographical areas, including the European Union and Poland, guiding, supporting and controlling the development of business activities at the regional level; • European Union Divisionalization Program, which concentrates under single responsibility the coordination of the activities relating to the divisionalization of the European Union countries, including Poland. The function is responsible for revenues, costs and overall risks of the European Union up to completion of the Divisionalization Program, also, where appropriate, calling upon the services of the corresponding functions established in Bank Austria. 1. The organizational model adopted provides for the divisionalization of the Group Banks according to different levels of divisionalization for different countries, based on dimensions, evolutionary stage and growth rate of each market. 2. In the area of the above functions the following Competence Lines are identified: Planning, Finance & Administration (CFO), Risk Management (CRO), Legal and Compliance, Internal Audit, Human Resources, Organization and Identity and Communications. Environmental Statement 2009 Update 6 As well as the names used to identify the different structures from an organizational point of view (Business Units, departments, units), the different functions presiding over business, product and service areas are classified, in relation to the nature of the responsibilities entrusted to them, as follows: • Business Line (BLs), responsible for coverage of the customer/geographical segments of responsibility: Retail Italy Network BU, Retail G&A Network BU, CIB Network Italy BU, CIB Network Germany BU, CIB Network Austria BU, Financial Institution Groups (“FIG”) BU, Private Banking BU (which includes Private Banking Network Italy, Germany and Austria); • Product Line (PLs), responsible for the centralized development of products/services: Household Financing BU, CIB Financing & Advisory BU, Markets BU, Global Transaction Banking BU, Leasing BU and Asset Management BU; • Key Business Function (KBFs), responsible for the definition of marketing strategies/activities for customer segments of responsibility, e.g.: Global Marketing & Segments, CIB Strategy and Marketing; • Service Line (SLs), responsible for maximizing the quality of the services offered mainly through the Group’s Global Service Factories: ICT, Global Operations Services, Workout Services – which are controlled by the Group ICT & Operations BU – and Real Estate; • Key Service Function (KSFs), responsible for maximizing the quality of the services they control, e.g.: Global Sourcing, Security and the Lifelong Learning Center3. The Guidance, Support and Control Functions are: • Human Resources Department, with the primary aim of attracting, retaining and developing high-quality resources, supporting the Group’s strategic plans and consistent organizational development of these plans, ensuring the definition of “Leadership Development Plans” and the application of the “Group Operating Values”, and the optimization of the human capital, through the definition of “Performance Management Plans”, “Training Systems” and “Compensation Systems”; it also defines the guidelines for the Group’s industrial relations; • Internal Audit Department, with the primary aim of ensuring protection of the assets and corporate stability and monitoring the continuity of the business and its conformity with laws and regulations, providing a “reasonable guarantee” that the organization can achieve its aims in an efficient manner; • Planning, Finance and Administration Department, through the following units: - Capital Management, with the aim of assigning the capital to the various Business Unit/Entities and stimulating the centres of responsibility of the Group to achieve the targets set; - Planning and Control, with the aim of guiding and coordinating the processes of Planning and Control for the Group and the Parent Company, and to ensure the planning and control of costs for the Group and the Parent Company; - Finance and Asset & Liabilities Management (“ALM”), with the aim of ensuring maintenance of the ALM balances and the economic and financial sustainability of the Group’s growth policy in the lending market, optimizing the exchange rate and the liquidity risk profile for the Group and managing, in a centralized manner, strategic funding activities on the financial markets; - Accounting, Tax Affairs and Shareholding, with the aim of ensuring the immediate and true representation of the Group’s accounting items, minimizing the amount of taxes payable and performing the function of referent for the Group in relations with the Supervisory Authorities for the issues of pertinence; - Investor Relations, with the purpose of overseeing communications with the financial community, with particular attention to institutional investors, financial analysts and rating agencies; - Group Credit Treasury, with the aim of carrying out, as Group advisor, Active Credit Portfolio Management (“ACPM”), in order to reduce the absorption of capital, developing the “credit pricing discipline” and the “balance sheet turnover velocity”, both at the level of each Entity and at the consolidated level; • Legal & Compliance department, with the main aim of: (i) ensuring the accuracy of formalities of a corporate nature 3. The Retail and CIB&PB SBAs are divided mainly into Business Lines, Product Lines and Key Business Functions for the perimeter of their respective responsibilities.The GBS SBA is divided mainly into Service Lines and Key Service Functions in support of the business. The GBS SBA is also in charge of the guidance, support and control functions Organization and Group Identity and Communications, in relation to the prevalence of profiles of service/support to the business. UniCredit S.p.A. 7 (ii) ensuring direct examination or supervision of the evolution of legislation and its uniform interpretation at the Group level, and ensuring conformity with applicable laws, regulations and codes of conduct, with particular reference to those with the greatest impact on external customers and/or which entail a high risk of fines or to reputation, through the identification, assessment and monitoring of the overall compliance risks of the Group and the Entities; (iii) providing support for the Parent Company’s structures in the area of intra-group legal disputes and contract forms, as far as legal issues are concerned, and being the reference point for the Business Units / Regions with regard to legal issues of interest; (iv) providing legal support, at the Group level, for M&A activities; • Group Risk Management Department, with the primary aim of minimizing the Group risks (e.g.: credit, market and operational risks) through the definition of policies and methods designed to measure and control such risks, optimizing also the cost of risks through the definition of guidelines, policies and the formulation of opinions on significant exposures, in conformity with the legislation and with the internal and external rules of reference; • Institutional and Regulatory Strategic Advisory Department, with the primary aim of providing the Chief Executive Officer with support in relations with the European Institutional Organisms (including Italian ones), with particular focus on issues regarding rationalization of the markets, contributing to the activities of the advisory and strategic Committees competent at the European level and performing technical lobbying activities for the relevant subjects. The Retail Strategic Business Area (SBA) is divided into: • Business Unit Retail Italy Network e Retail Germany and Austria Network, with the primary aim of developing the Retail segment through a real European Retail strategy, guiding, supporting and controlling the Italian Retail banks (UniCredit Banca, UniCredit Banca di Roma, Banco di Sicilia) and the Retail Business Line of the Entities HVB and Unicredit Bank-Austria; • Business Unit Household Financing, which coordinates the specialized Entities/Banks offering mortgage loans or consumer credit/credit cards as a global business, for all geographical areas, including the EU and the Polish Market, guiding, supporting and controlling the development of business activities at the regional level; • Global Marketing and Segments Department, with the primary aim of defining strategies developed to increase the total value of the customer portfolio over time, through growth of market share and profitability; dealing with product innovation and service models, coordinating and controlling the practical effectiveness and adequacy of the products for the reference markets of the Banks within the perimeter of the Retail SBA; • Territorial Relations Department, with the primary aim of guiding and coordinating the activities of the Territorial Committees, for the benefit of all customer segments, and developing concrete relations and initiatives in the territories in combination with stakeholders. The CIB & PB Strategic Business Area (SBA) is divided into: • the CIB Network Italy, CIB Network Germany, CIB Network Austria Business Units responsible for the coverage of the relevant customers in their respective countries; • the Financial Institution Groups Business Unit, responsible for the coverage of Banks and Financial Institutions; • the Global Transaction Banking Business Unit, with the main aim of developing Cash management/Ebanking products, “Structured Trade and Export Finance” products, “Trade Finance” products, and of coordinating the European Union GTB Business; • the CIB Strategy and Marketing Department, responsible for: (i) defining business strategies, marketing activities; (ii) performing analysis/benchmarking work on the business and on customers; (iii) managing the CRM processes; (iv) developing Customer Satisfaction methodologies; (v) coordinating the GAM & CBBM business; (vi) providing analysis and forecasts of macroeconomic trends and financial variables for the UniCredit Group (including economic research, on fixed income securities, exchange rates, commodities, loans and equities, consolidating also the Group’s research in Central and Eastern Europe); 2009 Environmental Statement 8 • the Leasing Business Unit, responsible for coordinating the leasing business carried out in the context of the Group; • the Financing & Advisory Business Unit, responsible for development of products/services dedicated to Corporate and FIG customers; • the Markets Business Unit, responsible for guidance of the activities of origination, structuring, distribution and trading/market-making of financial products, both cash and derivatives, on the different asset classes (e.g.: interest rates, exchange rates, commodities, equities, loans including securitisations), covering both the primary and the secondary market; • the Business Unit Private Banking, with the primary aim of developing the Private Banking segment, guiding, supporting and controlling the development of business activities at the regional level, promoting and managing the Private Banking Business Line at the regional level (HVB and Unicredit Bank-Austria), UniCredit Private Banking (the Italian Private segment bank) and the specialized companies of the Banks/Entities for which the Business Unit is responsible; • CIB Integration Management, with the aim of supporting the Manager of the SBA in the implementation of the new “CIB” organizational model. The GBS Strategic Business Area (SBA) is divided into: • Group Organization & Logistics Department, with the aim of ensuring consistency of evolution of the Group’s organizational and operational models with the business strategies, and supporting and improving the quality of services and products offered, also with reference to the sourcing and management costs, directly or through the relevant Service Factories, and defining policies for the real estate properties of the Parent Company and of the Entities, from an administrative and technical point of view; • the Group ICT & Operations Business Unit, responsible for the strategic and managerial coordination of the companies/structures of the Group dedicated to the performance of IT, operational, credit recovery, and insurance services and services of centralized operational administration known as Shared Services – in the initial Human Resources and Accounting stage – as well as in the management of “Card Processing”; • the Group Identity and Communications Department, with the primary aim of building and disseminating the Group image, values, culture and identity – consistent and pursuable over time – through the work of internal and external communication; • the Security Department, with the primary aim of assessing, developing, updating and monitoring the oversight and governance of subjects relating to the security of the Holding and the Entities; • the Lifelong Learning Center Department, with the primary aim of planning and providing technical and language training courses to the personnel of Group companies, based on a philosophy of “Lifelong Learning” (constant training characterizing the individual’s entire professional career), pursuing objectives of effectiveness and low cost and accompanying the dissemination of Group Policies. The Asset Management Business Unit is responsible for development of Asset Management as a global business in all geographical areas, including the EU and the Polish markets, guiding, supporting and controlling the development of business activities at the regional level, through the specific sub-holding and the specialized Entities. The European Union Divisionalization Program is divided into: • the Poland’s Markets Business Unit, with the main aim of maximizing long-term value creation in the geographical area of reference, through development of the business on the Polish market, guiding, supporting and controlling the development of the Banks. Within “Group Identity and Communications” is the Corporate Sustainability Unit, whose responsibilities are, among other things, to ensure the consistency of the Group’s policies and programmes of sustainability/social responsibility, coordinating and supporting the management of environmental issues (for example maintenance of the Environmental Management System) and questions of social responsibility and preparing the Group’s Sustainability Balance Sheet. UniCredit S.p.A. 9 Staff Structure October 2009 CHAIRMAN ORGANISMO DI VIGILANZA(2) INTERNAL AUDIT BOARD OF DIRECTORS CEO MANAGEMENT COMMITTEE OTHER HOLDING COMMITT. INSTITUT. & REGULATORY STRATEGIC ADVIS. LEGAL AND COMPLIANCE GROUP RISK MANAGEMENT PLANN., FINANCE & ADMINISTRATION HUMAN RESOURCES CEE DIVISIONALIZATION PROGRAM(1) RETAIL STRATEGIC BUSINESS AREA(1) CIB & PB STRATEGIC BUSINESS AREA(1) GBS STRATEGIC BUSINESS AREA(1) Territorial Relations Asset Management Household Financing Retail Italy Network Global Retail Mktg & Segments Poland’s Markets Unicredit Bank Austria Subholding CIB Network Italy Global Transaction Banking CIB Strategy and Marketing Private Banking Group Organization & Logistics Group Operations and ICT Factories Group ICT Group Identity & Communications CEE Retail Retail G & A Network CIB Network GERMANY Leasing Security CIB Network AUSTRIA Financing & Advisory Lifelong Learning Center Financial Institutions Group Markets CEE CIB CEE PB CIB americas and asia-pacific Region Network (1) Position covered by Deputy CEO/ Group Deputy General Manager (2) Set up according to the Legislative Decree No. 231 dated June 8, 2001 with the responsibility to monitor functioning and compliance with the organization and management model of UniCredit S.p.A. (“Model”) and to update the Model, maintaining a constant connection with the Board of Directors. Geographical location 2009 Environmental Statement 10 11 Geographical location The subject of the Environmental Statement is the Holding UniCredit S.p.A., so the following sites were taken into consideration: • “Cordusio”, a building at Via San Protaso 1/3, Milan; • “Sant’Elia”, a building at via Livio Cambi 1, Milan; • “Bodio”, a building at Viale Bodio 29, Milan (rented). Geographical location of registered buildings Sant’Elia Bodio Cordusio The environmental assessment considered the spaces and the total number of people in the buildings in question belonging to companies of the UniCredit Group. As regards consumption, the calculation was made “by site” and then weighted on the basis of the real occupation attributable to UniCredit S.p.A.. In 2008 a number of sites used temporarily and in which employees of the Holding operated were disposed of. In 2009, a small proportion of employees of the Holding still work in the following sites: • Offices at Corso Italia 3, in Milan; • Offices at Via Santa Margherita 12, in Milan; • Offices at Piazza Edison 1, in Milan; • Offices at Via dei Montecatini 17, in Rome. These sites were not taken into consideration in carrying out the analysis, because of their recent acquisition and/ or their non-definitive use and the limited presence of personnel working in them compared with the total number of employees of the Holding. The extension of the decisions, of the operating methods and of everything that makes up the system of management and control of the significant environmental aspects is in any case ensured for all the personnel of UniCredit S.p.A., operating at any site anywhere in the country. 2009 Environmental Statement 12 13 20099 Environmental Statement The environmental commitment of the UniCredit Group The environmental policy of the UniCredit Group Analysis of environmental aspects Direct environmental aspects Indirect environmental aspects The environmental commitment of the Unicredit Group The UniCredit Group is conscious of how the financial sector can also play a fundamental role in the solution of the great environmental problems at the global level. Leveraging its position as an important player on the financial market, the Group is committed to protecting the environment and to combating climate change, through constant investment in environmental initiatives of an innovative nature, the creation of solid partnerships and the adoption of advanced environmental guidelines and policies. In this field, in 2009 the UniCredit Group entered into an important strategic partnership at the international level with the WWF – the authoritative non-governmental organization dedicated to protection of the environment – with the aim of integrating environmental sustainability and the struggle against climate change into the banking business, in line with the vision of the CEO of becoming the leading Group in Europe in terms of Sustainability. The first commitment that the Group has made is to reduce CO2 emissions by 30% by 2020, supporting the community objective, known as “20-20-20”, defined in the “Energy and Climate Package”. To this end, the Group’s strategy on climate change focuses on the preparation of specific Policies integrated with its business and on the development of an Environmental Sustainability Program, which is divided into three levels: • assessment and reduction of internal emissions; • reduction of financed emissions; • definition of tools for “environmental governance”. In the context of the commitments to improve the environmental performance of the organization made in the Environmental Policy, the Environmental Sustainability Program and the initiatives that make it up have been fully integrated into the Improvement Targets and Programmes set forth in 2009 in the context of the Parent Company’s Environmental Management System (see on this point the section “Improvement targets and programmes”). The environmental commitment of the Unicredit Group 15 The environmental policy of the UniCredit Group The generation of value over time for communities, customers, employees and shareholders, for current and future generations: this is our mission and our identity, inspired by strong shared values and pursued through concrete conduct, expressed in both strategic decisions and business activities. The important process of integration with other European and Italian banks, recently completed, entailed an expansion of the corporate perspective, calling the Group to a new challenge. The creation of an entity with an international scope, rooted in countries with different cultures and legislative frameworks, requires of us a greater commitment in pursuing the targets of sustainability that we set for ourselves some time ago, in terms of both resources allocated and attention to the different aspects of the banking business. The Environmental Management System enables us to take account of changing conditions and to orient the appropriate decisions in the context of the entire Group. At the same time, it gives us a unique opportunity to modify in a transverse and more effective manner, through our business decisions, the effects of our presence in the economic and social fabric. Constant monitoring of the most significant environmental impacts directly associated with our activities, such as the consumption of natural resources and the production of waste, is a commitment that the Group considers a priority, and it also operates with the greatest attention to prevent so-called “indirect” environmental impacts, caused by the behaviour of external subjects which we can influence through precise choices in purchasing and lending policies, as also in service innovation and in the definition of strategic lines of action. To this end, UniCredit is committed in the front line to fighting climate change, a significant environmental issue of our time. The Group confirms its commitment to promote a culture of sustainability and the achievement of the targets of the Kyoto Protocol in all countries in which it works. Alongside the initiatives of the consortiums of which the Group has been a member for years, a long-term strategic decision to work for the reduction of emissions of climate-changing gases is a decisive element in the definition of products and lending policies. Acting in a responsible manner means following rules. For this reason, besides ensuring compliance with current environmental legislation, we renew our commitment to participate in voluntary initiatives and programmes such as the Global Compact, the UNEP, the European EMAS Regulation, the Equator Principles. We undertake to pursue continual technical and organizational innovation in our activities and in customer relations, with a view to ongoing improvement of our performance. It is necessary to stimulate and promote individual creativity, in order to make the most of new solutions which will enable us to seek positions of excellence in the environmental sustainability of the “core business” of the company and thus its profitability over time. The individual conduct of the people who work within the Group is fundamental for the overall improvement of environmental performance and it is our specific task to encourage widespread awareness, among all personnel in all countries in which the group is present, of the fact that the ideas and involvement of each of them can make a contribution, often in a decisive manner. A priority commitment is to ensure adequate training and continual involvement of all employees, at the different corporate levels, to facilitate their professional growth. Conscious that with our efforts alone we shall never meet the targets set, we also direct our commitment towards all stakeholders, in order to listen to their needs, discuss possible responses and activate a dialogue which enables us to grow together. We consider it essential to communicate with our interlocutors (public bodies, local communities, environmental groups, user and consumer associations), through constant information and the gathering of needs or the suggestions which arise from them. Listening and discussions are particularly aimed at building long-term relationships with the communities in which we operate, making the most of their specific characteristics and the opportunities in terms of protecting environmental resources and increasing awareness. The transparency of the actions and results obtained in environmental management is the best way to guarantee the credibility of our commitment. To this end, we measure and monitor our ability to achieve the aims we set ourselves, through a system of indicators which are easy to understand and comparable over time, which we submit voluntarily to testing and assessment on the part of independent bodies. 2009 Environmental Statement 16 Analysis of environmental aspects The creation of an environmental management system compliant with the requisites of the UNI EN ISO 14001/2004 and the EMAS Regulation requires that an organization developes a specific process for the identification, analysis and assessment of environmental aspects: • Direct: relating to activities or services over which the organization has direct and complete operational control; • Indirect: relating to activities or services deriving from third parties over which the organization does not have total operational control, but only a certain degree of control or influence, in order to identify the most significant among these and define the opportune actions for improvement. Every year UniCredit S.p.A. updates the analysis and assessment of its environmental aspects. For this purpose it collects data and information through the analysis of documents, inspections at the sites and interviews with personnel. Direct environmental aspects The direct environmental aspects analyzed by UniCredit S.p.A. were: 1. Energy consumption (electricity, fuel oil, natural gas). 2. Water consumption. 3. Consumption of raw materials. 4. Waste. 5. Emissions into the atmosphere. 6. Water drains. 7. Dangerous substances. 8. Mobility. 9. Noise. 10. Emergencies. 11. Storage. 12. CFCs. 13. Electromagnetic fields. Employees of both “UniCredit SpA” (the Holding) and of other Group companies work in the Cordusio, Bodio and Sant’Elia buildings: the Technical Schedule in Appendix 2 shows the number of employees of these companies and the respective areas they occupy. The data provided below in this section (energy consumption, water consumption, consumption of raw materials, production of waste, CO2 emissions) were calculated on the basis of the real percentages of personnel of “UniCredit SpA” present in the above buildings in the years 2007, 2008 and up to the estimates for the 2nd half of 2009. The significance of the environmental aspects analyzed was assessed taking into account the following criteria: • Compliance with current legislation. • Frequency and significance of the aspect, through a comparison between the performance and trends in normal, abnormal and emergency conditions. • Awareness on the part of external interlocutors. • Level of operational control. From the combination of the scores awarded with reference to the single assessment criteria adopted we obtained a classification of the direct environmental aspects in order of importance, according to a league table which divides them into: - Insignificant, - Significant, - Very significant. Analysis of environmental aspects 17 Tabella 1 ENVIRONMENTAL ASPECT SIGNIFICANCE Energy consumption Electricity SIGNIFICANT Natural gas SIGNIFICANT Fuel oil SIGNIFICANT Water consumption INSIGNIFICANT Consumption of raw materials Paper Waste SIGNIFICANT SIGNIFICANT Emissions into the atmosphere CO2 emissions SIGNIFICANT Localized Emissions SIGNIFICANT Water drainage INSIGNIFICANT Dangerous substances INSIGNIFICANT Mobility SIGNIFICANT Noise INSIGNIFICANT Emergencies INSIGNIFICANT Storage SIGNIFICANT CFCs SIGNIFICANT Electromagnetic fields INSIGNIFICANT Energy consumption Electricity The use of electricity is a significant environmental aspect related to the business of UniCredit S.p.A.. For this reason, since 2002 the company has had all its offices supplied through the Consorzio Idroenergia (Hydro-Energy Consortium), thus guaranteeing that the electricity comes from an entirely renewable source; at the same time, various improvement programmes are in progress, which have enabled us to reduce the consumption of electricity. 2009 Environmental Statement 18 Chart 1 - Trend in electricity consumption and comparison among sites 400 350 kwh per year/m2 300 253 250 200 199 182 224 178 182 163 145 150 180 172 205 132 100 50 0 2007 ■ Cordusio 2008 ■ Bodio ■ S. Elia 2009 projections – Average Comment on the chart. The deviation from the average values at the Sant’Elia building is due to the fact that the Group’s Data Processing Centre (DPC) is located there, with a consequent greater concentration of electronic equipment and room conditioning needs. There has, however, been a generalized reduction in consumption, induced by actions for improvement carried out in the last few years. Natural Gas and Fuel Oil Natural gas is the fuel mainly used for the heating of corporate buildings, while fuel oil is used for heating at the Cordusio site, and to power the electrical generators in other buildings. Chart 2 - Trend in fuel oil consumption and comparison among sites 8 7.55 7 Litres per year/m2 6 5 4 3 4.90 3.72 3.69 2.75 2.09 2 1 0 0.01 0.06 2007 ■ Cordusio 2008 ■ S. Elia 0.12 2009 projections – Average Comment on the chart. The comparison of the data available shows a rising trend in the consumption of fuel oil. For the year 2009 the projections are however presumably overestimated, because the estimated data do not take into account the higher concentration of consumption of this resource in the first half of each year. The aspect is assessed as significant. Analysis of environmental aspects 19 Chart 3 - Trend in natural gas consumption and comparison among sites 3.50 3.03 M3 per year/m2 3.00 2.86 2.50 2.24 2.00 1.50 1.00 0.64 0.50 0.64 0.45 0.39 0.27 0.12 0.00 2007 ■ Bodio 2008 ■ S. Elia 2009 projections – Average Comment on the chart. The chart shows a basically stable trend in the average consumption of natural gas. The 2008 figure for the Sant’Elia building is partial owing to a fault in the meter which occurred in July 2008. The aspect is assessed as significant. Total energy consumption Chart 4 - Trend in total energy consumption and comparison among sites 400 350 kwh per year/m2 300 250 200 218.2 257.3 222.6 215.0 225.5 226.3 253.8 221.8 208.4 190.1 166.4 161.4 2008 2009 projections 150 100 50 0 2007 ■ Cordusio ■ Bodio ■ S. Elia – Average Comment on the chart. The total energy consumption of the buildings (electricity and thermal energy) shows a constant trend in the three years 2007-2009. 2009 Environmental Statement 20 Water consumption Water is consumed strictly for civil purposes, relating to the operation of hygienic services and to the work of cleaning offices and other rooms, and therefore not particularly significant from an environmental point of view. Chart 5 - Water consumption and comparison among sites 140 120 m3 per years/m2 107.93 100 80 60 65.94 40 20 0 48.57 22.18 19.42 15.21 19.61 13.58 20.17 2007 2008 ■ Cordusio ■ Bodio ■ S. Elia 20.71 24.00 8.44 2009 projections – Average Comment on the chart. The estimates for the year 2009 show a significant decrease in water consumption, compared with particularly high per-capita consumption in 2008. Analysis of environmental aspects 21 Consumption of raw materials The main raw material used in the offices is paper. Since 2001 recycled paper has also been used, while since 2004 qualified products with the European Ecolabel mark have been purchased, guaranteeing methods of production more respectful of the environment. Chart 6 - Paper consumption UniCredit S.p.A. 60 7,71 Kg paper per employee 50 40 2.76 30 20 49.87 32.47 10 0 6.02 14.90 2007 2008 ■ Kg recycled paper per employee 2009 projections ■ Kg white paper per employee Comment on the chart. The consumption of A4 and A3 paper is taken into consideration, distinguishing between white and recycled, calculated on the basis of the requests made by the single organizational units to the store. The figure is calculated for UniCredit S.p.A. as a whole; the indicator is therefore calculated taking into consideration the total number of employees for the year of reference. The aspect is assessed as significant. 2009 Environmental Statement 22 Production of waste Table 2 Production of waste (Kg) 2007 (Kg) Cordusio Bodio S. Elia TOTAL Average Toner 1,185 1,245 1,920 4,350 1,450 Electronic Equipment 1,950 410 0 2,360 787 0 2,650 55,790 58,440 19,480 123 78 77 278 93 288,600 195,800 232,930 717,330 239,110 20,420 3,460 44,490 68,370 22,790 Cordusio Bodio S. Elia TOTAL Average 1,630 1,700 770 4,100 1,367 410 0 0 410 137 1,620 0 136,580 138,200 46,067 76 47 57 180 60 323,820 204,580 249,240 777,640 259,213 19,240 5,330 20,990 45,560 15,187 Cordusio Bodio S. Elia TOTAL Average Toner 860 1,440 2,000 4,300 1,433 Electronic Equipment 600 940 0 1,540 513 2,840 0 143,360 146,200 48,733 60 48 46 154 51 324,220 212,000 265,960 802,180 267,393 15,140 1,100 0 16,240 5,413 Mixed Packaging Infirmary Paper and cardboard Bulky materials 2008 (Kg) Toner Electronic Equipment Mixed Packaging Infirmary Paper and cardboard Bulky materials 2009 Projection (Kg) Mixed Packaging Infirmary Paper and cardboard Bulky materials Analysis of environmental aspects 23 Chart 7 - Production of waste and comparison among sites – year 2007 400,000 kg per year 300,000 200,000 100,000 0 Cordusio ■ Infirmary ■ Bulky materials Bodio ■ Paper and cardboard ■ Mixed packaging S. Elia Average ■ Toner ■ Electronic Equipment Chart 8 - Production of waste and comparison among sites – year 2008 400,000 kg per year 300,000 200,000 100,000 0 Cordusio ■ Infirmary ■ Bulky materials Bodio ■ Paper and cardboard ■ Mixed packaging S. Elia Average ■ Toner ■ Electronic Equipment Chart 9 - Production of waste and comparison among sites – projection year 2009 500,000 kg per year 400,000 300,000 200,000 100,000 0 Cordusio ■ Infirmary ■ Bulky materials Bodio ■ Paper and cardboard ■ Mixed packaging S. Elia Average ■ Toner ■ Electronic Equipment Comment on the chart. All the activities envisaged for the management of waste are governed by specific do¬cumented procedures. The projections for the year 2009 are constant both for the single buildings and for the total average amounts. The aspect is assessed as significant. 2009 Environmental Statement 24 Emissions into the atmosphere Localized emissions Emissions into the atmosphere produced by UniCredit S.p.A. are limited to those coming from central heating boilers, which burn natural gas in the Sant’Elia and Bodio buildings and fuel oil at the Cordusio site. The relevant emission points present at the sites are indicated in the table below. The aspect is significant. Table 3 Number of emission points relating to boilers Fuels used Cordusio Bodio S. Elia 1 2 2 Fuel oil Natural Gas Natural Gas CO2 emissions Since 2002 UniCredit S.p.A has calculated its CO2 emissions, by application of the GHG Protocol (see Table 4, which shows the production of CO2 in the last three years). These emissions are produced by central heating boilers running on natural gas and fuel oil. The electricity used by UniCredit S.p.A. instead does not entail the production of CO2, because (as already noted) it does not come from combustion processes, but from renewable hydroelectric energy, which does not cause CO2 emissions. Against the important commitments to the reduction of direct and indirect emissions of CO2 assumed in 2009, the aspect is considered significant. Table 4 Years CO2 tonne equivalents 2007 778.50 2008 847.71 2009 Projection 1,223.62 Analysis of environmental aspects 25 Water drains The water drains originating from UniCredit S.p.A. come exclusively from hygienic services and flow directly into public sewer, in compliance with regulations on sewers. The exception is a decantation tank at the S. Elia site, managed with specific procedures. Given the type of drains in existence, on the basis of the provisions of current legislation4, there are no obligations to carry out regular analyses to ascertain the substances they contain. The aspect is assessed as insignificant. Dangerous substances The presence of dangerous substances, asbestos structures or equipment containing PCB has not been found at company sites. Small quantities of detergents and additives are used exclusively in specific rooms used for technological purposes, which are entrusted to external contractors for the performance of ordinary activities. These substances are adequately conserved and the personnel of the companies that use them are instructed and trained on the correct operating procedures to be followed. In any case, the substances held are always accompanied by the relevant safety schedules. The aspect is considered insignificant. Mobility The UniCredit S.p.A. sites are located in the urban area of Milan in zones served by public transport. In 2009 a number of agreements were renewed in favour of employees, with the aim of reducing journeys and the environmental impact associated with travel. Owing to the importance that the aspect assumes in the geographical context in which the sites are located, mobility is assessed by the organization as a significant aspect. Noise In the buildings in question there are no devices which generate acoustic emissions of particular significance for the outside world, nor have there ever been complaints in relation to this aspect. In accordance with current legislation on the subject of acoustic pollution (Law 447/1995 and D. Lgs. 277/1991), the aspect can be considered insignificant. Emergencies The work carried out does not make likely the occurrence of specific emergencies of an environmental nature, with the exception of the chances of incidents relating to the fire risk. In relation to this aspect all the necessary measures have therefore been taken, as provided for in the legislation: the rules on safety in the workplace are correctly applied, the Emergency Plan has been prepared and safety teams are trained appropriately. In all the buildings examined there is also an infirmary service providing first aid. For the sites taken into consideration, the company is in possession of the Fire Prevention Certificate, issued by the Milan Provincial Fire Brigade. In September 2009 an evacuation test was carried out at the Sant’Elia building. The evacuation test in the buildings at the Bodio and Cordusio sites will be held, as planned, before the end of the year. 4. Lgs. Dec. 152/2006, Part Three, Regulations on the defence of soils and combating desertification, the protection of waters from pollution and the management of water resources. 2009 Environmental Statement 26 Table 5 summarises the training courses provided in the three years 2007-2009 (internal emergency courses, averagerisk fire prevention training courses, high-risk fire prevention training courses, courses for first aid operators and Safety courses for managers and safety officers). The aspect can be considered insignificant. Table 5 Internal emergency course Average-risk fire prevention course MD 10.03.1998 High-risk fire prevention course MD 10.03.1998 Training course for operators pursuant to MD 388/2003 Safety training course for managers and officers 2007 50 26 21 18 34 2008 49 8 10 11 18 2009* 11 4 - 87 3 * The figures for 2009 refer to courses provided up to 6/11/2009 and include the courses planned for the months of November and December. Storage The existing storages are for the purposes of containment of the fuel oil used to supply the emergency electrical generators present at all sites and, for the Cordusio building alone, to supply the central heating system. Table 6 shows the situation of the existing storages at the different sites. Table 6 Cordusio Bodio S. Elia Yes Yes Yes Number of underground tanks - 2 4 Capacity of underground tanks - 10,000 lt 4 x 60,000 lt Number of above-ground tanks 2 - 0 30,000 lt - - 2 2 8 Storage in tanks Total capacity of above-ground tanks Electrical generators In order to maintain sufficient monitoring of potential cases of pollution or contamination of the soil and the water table, a plan is operational to inspect the tightness of the (double-walled) tanks at regular intervals. The inspections carried out up to now have always confirmed the absolute integrity of the tanks. Despite this, the aspect in question must be considered significant owing to the level of attention it requires. Analysis of environmental aspects 27 CFCs CFCs are present for the operation of conditioning systems and are distributed as illustrated in Table 7. The aspect is considered significant. Table 7 Site Quantity (Kg) Type 1,381 R134a S. Elia Cordusio Bodio 523 R22 116 R404 A 8 R 410 A 10 R 12 10 MP 39 5 HP 80 304 R12 765 R22 8 R470c 2,664 R134a Electromagnetic fields In 2009 there were no significant changes, so it is confirmed that in the offices of UniCredit S.p.A. there are no electromagnetic fields over the legal limits. The aspect can be considered insignificant. Indirect environmental aspects Indirect environmental aspects are divided into two types: • 1st level indirect aspect - partial control: aspects of this type are those attributable to activities of subjects external to the organization which can be coordinated and/or supervised by UniCredit’s own personnel. • 2nd level indirect aspect - influence: aspects of this type are those connected with the activities carried out, but which are directly managed and controlled by third party subjects, whose conduct is only influenced by UniCredit. In particular, the indirect environmental aspects identified and analyzed were: 1. Aspects deriving from the maintenance and operation of systems or infrastructures. 2. Aspects deriving from activities of suppliers of products/services. 3. Aspects deriving from activities of definition of lending policies. 4. Aspects deriving from project financing activities. 5. Aspects deriving from raising awareness and information. 2009 Environmental Statement 28 Assessment of the indirect environmental aspects was carried out taking into account the following criteria: • Level of definition and communication of specific obligations or commitments, communicated to external interlocutors, in relation to the relevant aspects. • Level of definition and implementation of specific methods of control of the work. • Level of definition of methods of selection of interlocutors and/or of specific activity projects. • Level of involvement and raising of awareness of external subjects on specific themes. As in the case of assessment of direct environmental aspects, the scores awarded to each aspect with reference to the different criteria adopted enable them to be classified as: - Insignificant - Significant - Very significant. Table 8 ASPECT SIGNIFICANCE Aspects deriving from contracts for the maintenance and operation of systems or infrastructures of sites SIGNIFICANT Aspects associated with the activities of suppliers of products and services SIGNIFICANT Aspects deriving from activities of definition of lending policies Aspects deriving from project financing activities Aspects deriving from raising awareness and information VERY SIGNIFICANT INSIGNIFICANT SIGNIFICANT Aspects deriving from contracts for the maintenance and operation of systems or infrastructures of sites This is a first-level indirect environmental aspect, associated with the work carried out by contractors that operate at UniCredit S.p.A. sites, over which the organization is capable of exercising some degree of guidance and control: external companies that operate and maintain systems and infrastructures (including cleaning companies) and external companies for the creation of civil works and systems. The aspect does not show significant issues, considering the consolidation of the monitoring activities carried out, both at the selection stage and during the work stage, but owing to the continuity with which the maintenance activities and technical actions are carried out at the sites and the need to maintain constant control, the aspect is still considered significant. Analysis of environmental aspects 29 Aspects associated with the activities of suppliers of products and services This category includes the suppliers of products and services which do not come under the specific types analyzed in the previous paragraph, such as suppliers of paper and forms, informative material, electronic equipment, office machines, and the management of logistics, furniture and fittings. This is a 2nd level aspect, as it is not possible for UniCredit S.p.A. personnel to exercise direct control over the work carried out by these subjects. During 2009 an in-depth study was launched of the environmental aspects associated with the activities of suppliers, with the double aim of updating the assessment processes on the basis of the environmental requisites of such subjects and, in prospect, of defining a uniform and single framework of reference for the Group, and of environmental policies on the subject of procurement. The aspect is considered significant. Aspects deriving from activities of definition of lending policies This aspect relates to the reliability, from an environmental point of view, of companies to which loans are granted and to the methods with which UniCredit S.p.A. operates in order to establish this reliability. Lending activities are monitored, from the environmental point of view, through the insertion of the environmental variable among the rating models, which thus permits assessment of the credit risk taking into account also the environmental risk associated with the beneficiary. The models used for rating activities relating to lending are defined according to criteria which differ on the basis of the specific areas of business. In particular, two macro-categories are identified: • Groupwide - for Sovereign States, Banks, Global Project Finance, Multinational Corporate; • Local - for business customers, classified as Large Corporate, Corporate and Retail on the basis of the economic dimensions of the subjects. The models enable us to assess the environmental risk - qualitatively and/or quantitatively according to the single cases on the basis of criteria of performance of the subject examined, and in this way to alter the assessment of the overall risk. The models are prepared for the users of the rating systems (for example the units responsible for granting credit), which may be either units of the Holding or local structures of Group Banks. With reference to Groupwide portfolios, the observance of environmental standards is considered in the Multinational Corporate (MNC) and Bank rating models: • The MNC model includes specific assessments devoted to environmental aspects, the results of which, in the case of requisites not met, penalize the overall assessments made (worsening of risk). In particular, the model includes a section devoted to assessment of compliance with environmental standards, understood as orientation to sustainable development, compliance with current laws and adoption of international reference standards. The assessment provides for five levels of positioning with respect to compliance with environmental laws and standards: Excellent, Good, Average, Weak and Poor. In the assessment carried out in October 2009, 94% of the sample of MNC counterparties were found to be compliant with the environmental standards, approaching the best possible figure5. 5. For the MNC segment, as well as a specific question contained in the assessment questionnaire, there is a specific override function relating to the environmental and social risk of the counterparties, which entails a worsening of the corresponding rating. The term override refers to the process of management of the discretional and motivated variations of the ratings that justify a revision of the classification made by the model. In the assessments made, this override function was used in only two cases, in relation, for example, to a corporate customer involved in the production of electricity generated from coal or nuclear sources, in consideration of the provisions set aside by the company against future obligations connected with the application of new environmental policies and to the costs associated with CO2 emissions (coal plants). 2009 Environmental Statement 30 • In the Bank model, attribution of the rating provides for a correction system, exclusively for improvement (risk mitigation), which contains explicit assessments of an environmental nature. In particular, a correction of the PD (probability of default) factor6 is made, on the basis of the following requisites: • whether or not the bank has an Environmental Management System certified according to the ISO14001 standard or registered according to the EMAS standard; • whether or not the bank considers environmental aspects in its lending and investment policies; • whether the bank publishes annually information on the environmental aspects of its activities in specific reports or in its annual report. The presence of one or more of the above factors entails a weighted reduction of the risk in terms of PD. The following tables illustrate the results of the assessment carried out in October 2009; the sample of banking counterparties used included 1,236 banks in Developed Countries (DC) and 972 banks in Emerging Markets (EM). An analysis of the distribution of the environmental score showed that a significant number of banking counterparties do not consider environmental aspects. This result, as expected, is above all concentrated among banks in Emerging Markets. It follows that the corresponding PD is not mitigated as a result of environmental compliance, as the model does not “reward” these counterparties. Table 9 DC - Total sample - Frequency of single answers Number of cases % of cases (out of total counterparties) 46 4% B - Consideration, by the banking counterparty, of environmental aspects in its lending and investment policies. 106 9% C - Annual publication, by the banking counterparty, of information on the environmental impact of its business (in a specific report or in its annual report). 119 10% Number of cases % of cases (out of total counterparties) 2 0.2% B - Consideration, by the banking counterparty, of environmental aspects in its lending and investment policies. 45 5% C - Annual publication, by the banking counterparty, of information on the environmental impact of its business (in a specific report or in its annual report). 20 2% Answer A - Presence, at the banking counterparty, of a system of environmental management (ISO14001 certified or EMAS registered). N.B.: For each counterparty one or more answers are possible. Table 10 EM - Total sample - Frequency of single answers Answer A - Presence, at the banking counterparty, of a system of environmental management (ISO14001 certified or EMAS registered). N.B.: For each counterparty one or more answers are possible. 6. The probability of default is the probability of the counterparty defaulting on the obligation to repay the principal loaned and the interest accrued on it. It is estimated to assess the credit risk connected with a certain loan.. Analysis of environmental aspects 31 With reference to the Local portfolios, besides those for Italian Large Corporate counterparties which adopt a model similar to the MNC, observance of environmental standards is considered in both the Corporate (RIC) and Retail Business (RISB) Rating models: • In its qualitative module, the RIC model includes assessment of the exposure to environmental risk factors among variables determining the creditworthiness of customers. Specifically the following factors are considered: - an assessment of the impact of environmental regulations and legislation on management of the company, which can be considered an element of risk or opportunity and can therefore affect the final rating of the counterparty either negatively or positively; - highlighting of risky factors and corporate conduct attributable specifically to the presence of environmental and ecological risks and/or any current disputes linked to observance of the environmental legislation, which have a negative impact on determination of the rating. The structure of the model provides for differentiated weights on the basis of the customer’s business sector. • The RISB model includes specific assessments devoted to environmental aspects, the results of which, in the case of requisites not met, penalize the overall assessments made (worsening of risk). The assessment envisages, for each variable, three levels of positioning with respect to compliance with environmental laws and standards, which can be associated with the assessments: Good, Average and Poor. Considering all the figures and assessments emerging from the analyses carried out and the importance of the contribution that a banking institute can make to environmental improvement through its lending policies, this aspect is assessed as very significant. Aspects deriving from project financing activities Project Financing activities in the UniCredit Group are not carried out by the Parent Company, but by specialized banks. In this field, the Parent Company performs a role of guidance for the Policies to be pursued and strategic control. Project finance activities are characterized by a clear definition of the specific project being financed and/or of the work involved. The practices on the national and international markets always involve the preparation of a technical report which, among other things, normally attests to the technical validity of the project also from an environmental point of view, with reference in particular to compliance with the legislative obligations. The technical reports may be accompanied by copies of documentation of specific interest (such as environmental impact assessments, if they are obligatory for the work involved). Risk assessments are carried out, evaluating legislative compliance and therefore the environmental conformity of the project. Unlike in other banking fields, the current procedures can, therefore, ensure an adequate degree of control before the loan is disbursed, even if later there are no direct relations with the beneficiaries which would enable us to involve or supervise them. UniCredit MedioCredito Centrale (“UMCC”), the Group company specialized in project finance, is among the leading financers of renewable energies in Italy. Over the last five years, UniCredit MedioCredito Centrale, acting as the Mandated Lead Arranger, has finalized loans in support of 700MW of wind power initiatives located around Italy. 2009 Environmental Statement 32 At the international level, UniCredit can boast a leading position in the financing of renewable energies, coming near the top of the table among banks operating as Mandated Arrangers in the project financing of renewables. At June 2009, the Group’s portfolio of loans for renewable energies amounted to 1.1 billion euro (of which 81% for wind power, 13% solar power, 3% biomass, 2% bio-fuels and 1% hydroelectric power). Finally, at the Group level, the Equator Principles are currently being adopted; these are intended to ensure respect for the environment and social equity in project financing, and have already been adopted by HVB. The aspect is classified as insignificant. Aspects deriving from activities of informing and raising awareness of stakeholders UniCredit S.p.A. is committed to the dissemination, in the financial market, the business world, the educational world, and among the public in general, of a culture favourable to sustainable economic development. During 2009, the main initiatives - besides the aforementioned sealing of the Partnership with WWF International - were a multilateral meeting with environmental organizations from all over Europe in the framework of the dialogue begun with them following the protests against the Ilisu Dam in Turkey. This project involved a role for a UniCredit subsidiary, Bank Austria, among the lenders. The rigorous conditions precedent set by the Export Credit Agencies of the countries involved (Austria, Germany and Switzerland) led UniCredit to abandon the project. It is worth noting also a series of meetings with the organization ‘Campagna per la Riforma della Banca Mondiale’ (Campaign for the Reform of the World Bank) on subjects of high environmental sensitivity and collaboration with Legambiente (the Environmental League) for their project ‘Let’s Clean Up the World’, of which UniCredit has been a sponsor for years. The efforts made in activities developed to inform and raise the awareness of its interlocutors are an important part of the work done by UniCredit S.p.A., which considers this aspect as significant, in any case, owing to the important role of promoter and vector at the socio-economic level of ideas and orientations which it is capable of playing. Analysis of environmental aspects 33 2009 Environmental Staatem ment The management system and its areas of operation Roles and responsibilities Training, information, participation and internal communication Aspects relating to the health and safety of workers The management system and its areas of operation Roles and responsibilities During 2009 the Corporate Sustainability Unit - located within Group Identity and Communications (see the staff structure on page 11) - maintained its role of coordination, at the central level, of the Environmental Management System, with functions of guidance, coordination and development on issues connected with environmental aspects. The following units also kept their roles and responsibilities regarding the management of direct and indirect environmental aspects: • UniCredit Real Estate (URE), as regards management of the environmental impact in the planning and implementation of works, together with management of emissions into the atmosphere, control and monitoring of the consumption of energy resources and the technical and engineering aspects related to them; • the Procurement Office, located within the Global Sourcing Area, as regards the definition of purchasing policies (making reference, among the various criteria, also to those of eco-sustainability) and the operational management of necessities in relation to the different product categories of significant dimensions (in keeping with the provisions of the Group Procurement Model). In 2009 the “Group Risk Management” Department (Group CRO) was reorganized, with the aim of strengthening its ability to guide, coordinate and control the Group’s risks and to improve efficiency and flexibility in the decision-making process in the area of risks. As part of this reorganization, the “Credit & Cross–Border Architecture and Methodologies” Department (located within the CRO) is responsible for ensuring the development and management of the models, rating instruments and methodologies for credit risks, also through the inclusion of the environmental variable in the rating models and the monitoring of loan exposure with respect to the environmental risk ratio. The management system and its areas of operation 35 Training, information, participation and internal communication In 2009, the work of training and information and internal communication was enhanced with new tools and initiatives. The traditional activity of information/training and updating for personnel dedicated to the EMS activities - provided through specific initiatives and training courses according to the needs (legislative updates, training provided as part of internal audits, training initiatives on specific environmental issues, etc.) - was supplemented by: • the ‘Green Box’, an environmental shop-window created in collaboration with the WWF as part of the Environmental Sustainability Program, which represents a permanent channel of information and training on environmental sustainability. The section is aimed at all employees of the Group at the European level and can be accessed through the internal portal OneGate. Among the main goals is to raise the awareness of employees on environmental issues, through training activities, information and educational content on the environment (scientific studies, video clips and personal accounts). All this will contribute to the development of a strong environmental identity of the Group, in line with the primary objectives of the Environmental Management System. • Specific training activities on the Equator Principles – the global standard and accepted benchmark for the management and reduction of the socio-environmental risk in project financing activities – for the specialized personnel of the Group operating in the sector (Finance Specialists and Credit Risk Officers). 2009 Environmental Statement 36 Aspects relating to the health and safety of workers The procedures of the Management System also include the safety aspects, with particular attention to identification of dangers, assessment of risks, maintenance of systems and management of emergencies. Tables 10 and 11 illustrate the indices of frequency and seriousness in relation to the personnel of UniCredit S.p.A. Since 2008 the indices have been prepared considering the indices of frequency and seriousness internal to the company and the total indices (the sum of those internal to the company and those in mission) and not those in itinere (that is between home and place of work and during the lunch break), no longer considered in the INAIL procedure. Table 11 N° accidents Internal to company Index of frequency Index of out of 1000 frequency out of workers (internal 1000 workers to company) = (total accidents at N° Total N° (N°Acc/ work) = (N°Acc/ accidents accidents accidents Total N° N° Workers) N° Workers) Mission at work In itinere accidents x 1000 x 1000 2008 22 8 30 46 76 1.11 1.52 2009 (January June) 38 0 38 102 140 1.99 1.99 Table 12 Days of absence internal to company Index of seriousness Index of seriousness out of 1000 hours out of 1000 hours worked (internal to worked (tot acc at Days of Days of company) = (N° days work) = (N°days absence absence acc absence/N° hours absence/N°hours mission at work worked) x 1000 worked) x 1000 2008 445 215 660 0.0139 0.0207 2009 (January June) 744 0 744 0.0483 0.0483 The management system and its areas of operation 37 Improvement Targets and Programmes Glossary Reference legislation Environmental inspector and validation Contacts Appendix 1. Quantitative compendium of environmental data attributable to the sites taken into consideration Appendix 2. Technical Schedule - Data on personnel and surface areas used for calculation of the environmental indicators for the sites taken into consideration Improvement Targets and Programmes UniCredit’s Environmental Management System has developed a series of tools designed to implement the general aims of the Environmental Policy in specific stages and ensure adequate support for their achievement by the various corporate units involved. The improvement programmes are set out annually, on the basis of the significance attributed to each direct and indirect environmental aspect, concentrating in particular on the aspects considered ‘significant’ and ‘very significant’. The state of progress of the programmes and any corrective actions are assessed during Review by the Management. As mentioned above (see the section ‘The environmental commitment of the UniCredit Group’), the objectives and improvement programmes of the EMS set in 2009 include the overall targets defined by the Group through the Environmental Sustainability Program (ESP) and a number of the most significant initiatives launched as part of the ESP (see in detail Tables 13 and 14). Improvement Targets and Programmes 39 Table 13 - Targets maturing after 2010 Aspect - ENERGY CONSUMPTION AND EMISSIONS INTO THE ATMOSPHERE - ACTIVITY OF INFORMATION AND RAISING AWARENESS DIRECT ENVIRONMENTAL ASPECTS OF THE SITES INCLUDED IN THE SCOPE OF APPLICATION OF THE EMS - EMISSIONS INTO THE ATMOSPHERE Project/ Initiative Improvement actions Deadline Emissions financed: development of a methodology for the calculation of the intensity of CO2 of the Group’s loan portfolio. Green Real Estate: adoption and development of innovative systems for the efficient use of energy in the management of the Group’s properties. Green Procurement: strengthening of the environmental aspects in the procurement procedures and in supplier management. - Reduction Green ICT: actions to improve of internal the energy efficiency of data emissions centres and computers. Mobility & Transport: - Reduction development of policies for of financed the reduction of environmental emissions impacts associated with the mobility of employees. - Strengthening Waste Programme: gradual Environmental of the Group’s reduction and recycling of - 2012 Sustainability environmental waste, with particular attention (mid term) Program (ESP) identity to paper consumption. - 2020 Expansion of the scope of application of the EMS Extension of the Holding’s sites covered by EMAS registration - ACTIVITY OF INFORMATION AND RAISING AWARENESS “House Efficiency” Project (initiative Reduction of included in the indirect CO2 emissions ESP) ENERGY CONSUMPTION AND EMISSIONS INTO THE ATMOSPHERE Extension of the “Telecontrol” Project to the ‘former Capitalia’ sites (initiative included in the ESP) 2009 Environmental Statement 40 Objectives and Targets Reduction of the Energy consumption of properties in Italy perimeter State of progress In progress. - Internal emissions: inventory of emissions in progress, to be completed with a sustainability report in February 2010. - Emissions financed: preparation of Climate Change Policy in progress, the result of which will generate Guidelines for calculation of emissions financed. In progress: - The perimeter of the Holding’s properties First new to be included in the sites scope of application Gradual extension of the included in of the EMS has properties of the Holding the scope of been defined. included in the scope of application - Time planning of the application of the Environmental of the EMS extension project Management System. in 2011 carried out. In progress: - Stage of relaunch Subsidised financing for of the product (new employees, destined for the communication creation of work on improving strategy). the Energy performance of their 2010 (first - Extension of the homes, supported by energy check on product to retail consultancy services. results) customers. In progress: - The project entails an extension of - Installation in the properties Telecontrol to 471 of control panels remotely more sites, of which controllable via the Internet. 421 branches and 50 medium-sized - Reduction of hours of operation buildings, which will of systems for heating and thus be monitored conditioning of buildings 2011 remotely. Table 14 - Targets maturing by the end of 2010 Aspect Project/ Initiative Objectives and Targets Improvement actions Deadline - Action to optimize spaces; ENERGY CONSUMPTION AND EMISSIONS INTO THE ATMOSPHERE 10% Project (initiative included in the ESP) Reduction of the Energy consumption of properties in Italy perimeter - Targeted actions on single buildings; - Activity of requalification of systems on the occasion of maintenance work. December 2010 State of progress In progress: - The 2008/09 energy efficiency activities are proceeding at the expected pace. Achievement of the final result will be verified on completion of the project. Improvement Targets and Programmes 41 Table 13 - Targets maturing after 2010 Aspect Project/ Initiative Objectives and Targets ENERGY CONSUMPTION AND EMISSIONS INTO THE ATMOSPHERE Reduction in energy consumption and emissions “Green into the Network” atmosphere of Project a network of (initiative Italian central included in the offices and ESP) branches - Reduction of consumption associated with printing by employees (paper, toner) - Informing “Green and raising CONSUMPTION OF Printing” awareness of RAW MATERIALS Project employees Creation of a model of branch selfsufficient from ENERGY an energy point CONSUMPTION of view. AND EMISSIONS (initiative Reduction INTO THE included in the of energy ATMOSPHERE ESP) consumption ENERGY CONSUMPTION - Production Creation of a of renewable photovoltaic energy system in Sicily (initiative Reduction included in the of energy ESP) consumption 2009 Environmental Statement 42 Improvement actions Deadline Creation of a network of central offices and branches in possession of certain requisites from the point of view of the December environment and energy. 2010 Identification and development of tools, technologies and solutions aimed at reducing printing consumption: - tools at the disposal of employees, - tools of administration and control, - technologies alternative to/ replacing paper, - ‘pull printing’ and ‘follow-me printing’ systems. 2011 Actions for the renovation of a pilot branch, with reduction of energy consumption and self-production of energy from renewable resources. Creation of a photovoltaic system in Sicily. 2010 2010 State of progress In progress: - As of today, 5 systems installed in 3 Buildings (Milano L.Cambi, Bologna del Lavoro, Verona m.te Bianco) and 2 branches (Bassano Bresciano, Treviso p.zza Aldo Moro), for total power of 113 kWp, equivalent to – 135,000 kWh/year. In progress: - Launch of the initiative and preliminary assessment of options for the reduction of consumption associated with printing. In progress: - external professional studio appointed. The Tender Specifications and the Final Design are nearing completion. In progress: - Contract assigned and authorization procedure underway. By the end of February 2010 the “Service Conference” among the Entities responsible for issuing the authorization should be concluded and installation of the system should begin. Table 13 - Targets maturing after 2010 Aspect Project/ Initiative Objectives and Targets ENERGY CONSUMPTION “Telecontrol” Project (initiative included in the ESP) Reduction of the energy consumption of properties in Italy perimeter Reduction of energy consumption of the Verona DPC. Decommissioning of unused UPSs from all properties Reduction of energy consumption and emissions of the centre Reduction of the energy consumption of properties in Italy perimeter ENERGY CONSUMPTION AND EMISSIONS INTO THE ATMOSPHERE ENERGY CONSUMPTION MOBILITY Bodio site: improving efficiency of electrical and air conditioning systems Bodio site: definition of setpoints of the air conditioning system Management of environmental aspects connected with employee mobility ENERGY CONSUMPTION Cordusio site: Agreements with A2A for specific studies and gas supply ENERGY CONSUMPTION ENERGY CONSUMPTION Improvement actions - Installation at each property of control panels remotely controllable via the Internet. Deadline - Reduction of hours of operation of systems for heating and conditioning of buildings. 2010 Actions for the cooling of the Verona DPC and systematic monitoring of consumption. 2009 Elimination from all properties of unused UPSs 2009 Reduction of energy consumption of the site Actions for improving efficiency of electrical and air conditioning systems 2009 Reduction of energy consumption of the site Definition of set points of air conditioning systems with the aim of optimizing 2008 energy consumption Identification of areas of improvement of the mobility of employees Activity is the responsibility of Mobility Managers with the aim of improving the mobility of employees 2008 Reduction of energy Replacement of fuel consumption of oil boiler with new gas the Cordusio site condensation boilers 2008 State of progress Completed: - 704 sites monitored by Telecontrol, with expected savings at full capacity of 6,000,000 kWh/year. Close to completion: - For the actions of improving efficiency of the conditioning systems alone from 2010, savings of approximately 4, 000,000 kWh/year are expected. For the site in question it should be noted that during the next year an expansion of the DPC is also planned. Completed: - 788 UPS decommissioned, with a reduction of approximately 1,800,000 kWh/year. Activity in progress: - The Bodio site is the subject of improving efficiency of electrical and air conditioning systems. The expected estimate of the benefits when fully completed is – 12% of the total consumption of the building. Completed: - management of weekend start-ups optimized; - reduction of consumption of 8 - 9% observed. In progress: - Actions for the improvement of the mobility of employees are being studied Feasibility study in progress: - awaiting A2A test for GAS supply line on historical building (listed by the Superintendency of Cultural Heritage) Improvement Targets and Programmes 43 Glossary • Asset management: activity of management of financial investments of third parties. • NACE Code: code relating to the European classification of businesses. • Corporate: customer segment corresponding to medium-sized and large companies. • Corporate/Large Corporate (Company/Large company): classification of customers by market segment which takes into account, among other things, size factors. • CPI (Certificato Prevenzione Incendi - Fire Prevention Certificate): certificate issued by the Fire Brigade under the terms of Law 966 of 26/07/1965, Pres. Dec. 577 of 29/07/1982, and of Pres. Dec. 37 of 12/01/1998. • Ecolabel: European Regulation 1980/2000 on the community system for the award of an ecological quality mark. • EMAS: European Regulation 761/2001 on voluntary participation of organizations in a community ecomanagement and audit system. • Frequency Index: number of injuries/hours worked * 1,000,000. • Seriousness Index: days of injury/hours worked * 1,000. • Investment banking: segment of the banking business concerned with the subscription and placing of newlyissued securities, as well as with trading in financial instruments. • ISO 14001: standard relating to environmental management systems issued by the ISO – International Organization for Standardization . • Mandated Arranger : figure that in the sector of structured finance, with different appointment configurations (mandated lead arranger, joint lead arranger, sole arranger ..), works as the coordinator of the organizational aspects of the operation. • Override: process of adjustment of counterparty ratings, on the basis of pre-set cases (exceptions) which justify a revision of the classification made by the model. • Private: customer segment which includes individuals and families with significant assets. • PD (Probability of Default): probability of the counterparty defaulting on the obligation to repay the principal loaned and the interest accrued on it. It is estimated to assess the credit risk connected with a certain loan. • Project Finance: instrument for the financing of projects for investment in public works, infrastructures and services, also of notable dimensions, through recourse to private capital the expectations of remuneration/ repayment of which are based on the expected cash flows of the project itself. • Rating: assessment of the degree of risk of default regarding a certain debtor, company or public body. This assessment concludes with a summary judgement, expressed as a conventional value, which reflects the creditworthiness of the debtor. • Retail: customer segment that includes mainly individuals, professional people, shopkeepers and small traders. • ROE (Return On Equity): profitability index that measures the ratio between net operating income and shareholders’ equity. 2009 Environmental Statement 44 • Credit risk: defined as the probability of deterioration of the creditworthiness of a counterparty. • Stakeholders: holders of an interest who, for various reasons, interact with the business of the company and participate in the results, influencing the performance and assessment of the economic, social and environmental impact. • UNEP (United National Environmental Programme): Environmental Programme of the United Nations with the aim of promoting sustainable development among businesses and individuals. Glossary 45 Reference legislation The following is a list of the main Laws and Standards applicable to the organization regarding the environment: Emissions into the atmosphere PM. DEC. 21.07.1989 Law for guidance and coordination of the regions, under the terms of Art. 9 of Law 349 of 8 July 1986, for the implementation and interpretation of Presidential Decree 203 of 24 May 1988, containing rules on the subject of air quality in relation to specific pollutants and pollution produced by industrial plants. PRES. DEC. 25/07/1991 Modifications of the law of guidance and coordination on insignificant emissions and low atmospheric pollution activities, issued with a Prime Ministerial decree of 21 July 1989. LEG. DEC. 152 of 3/04/2006 (As modified by: - Legislative Decree 284 of 8 November 2006; - Lgs. Dec. 4/2008) Environmental regulations – Part five – Title I Energy consumption - heating systems PRES. DEC. 412 of 26.08.1993 PRES. DEC. 551 of 21.12.1999 Regulations containing standards for the design, installation, operation and maintenance of heating systems for the purposes of containment of energy consumption, implementing Art. 4, paragraph 4, of Law 10 of 9 January 1991. As modified by PRES. DEC. 551 of 21/12/1999 and by the Decree of 17 March 2003. Law 10 of 09/01/1991 Regulations for the implementation of the National Energy Plan on the rational use of energy, energy saving and the development of renewable energy sources. PM. DEC. 08.03.2002 Regulation of significant product characteristics for atmospheric pollution, and technologic characteristics of combustion systems. Resolution 40 of 18/03/2004 Adoption of the regulation of work on ascertaining the safety of end user gas systems. LEG. DEC. 152 of 3/04/2006 (As modified by: - Legislative Decree 284 of 8 November 2006; - Lgs. Dec. 4/2008) Environmental regulations - Part five - Title I - Title III 2009 Environmental Statement 46 Continued: (Energy consumption - heating systems). Legislative Decree 192 of 19 August 2005; (and later modifications and additions) Implementation of Directive 2002/91/EC relating to energy performance in the building industry. Ministry of Economic Development Decree 37 of 22 January 2008. Regulations on the implementation of Article 11-quaterdecies, paragraph 13, letter a) of Law 248 of 2 December 2005, restating the rules on the work of installation of systems in buildings. Water pollution (drains and sewers) LEG. DEC. 152 of 3/04/2006 As modified by: - Legislative Decree 284 of 8 November 2006; - Lgs. Dec. 8/2008 Environmental regulations – Part three – Section I – Section III Storage MIN. DEC. 246 of 24/05/1999 (cancelled on 19/07/2001). MIN. DEC. 246 of 24/05/1999 (cancelled on 19/07/2001). Chemicals MD 07.12.2002 Transposition of Directive 2001/58/CE regarding methods of providing information on dangerous substances and preparations released onto the market. Substances that consume the atmospheric ozone layer and fluorinated greenhouse gases Law 549 of 28/12/1993 Measures to protect stratospheric ozone and the environment EEC/EU Regulation 2037 of 29/06/2000 Regulation (EC) 2037/2000 of the European Parliament and Council, of 29 June 2000 on substances that reduce the ozone layer. MD 10.03.2001 Recovery, recycling, regeneration and distribution of halons. Reference legislation 47 Continued: (Substances that consume the atmospheric ozone layer and fluorinated greenhouse gases). EC Regulation 842 of 17 May 2006 Regulation (EC) 842/2006 of the European Parliament and Council of 17 May 2006 on certain fluorinated greenhouse gases. REGULATION (EC) 303/2008 OF THE COMMISSION of 2 April 2008. Which lays down, in accordance with Regulation (EC) 842/2006 of the European Parliament and Council, the minimum requisites and the conditions for reciprocal recognition of certification of companies and personnel as regards fixed refrigeration equipment, air conditioning and heat pumps containing certain fluorinated greenhouse gases. Waste Law 70/94 Regulations for the simplification of formalities on the environment, health and public safety, and for the implementation of an eco-management and environmental audit system. Law 70/94 Implementation of the EEC Directives 91/156 on waste, 91/689 on dangerous waste, and 94/62 on packaging and packaging waste, as modified by Lgs. Dec. 389 of 8/11/97. Directive 09/04/2002 Indications for the correct and full application of community regulation 2557/2001 on shipments of waste and in relation to the new list of waste products. Leg. Dec. 507 of 15/11/1993 Revision and harmonization of the municipal tax on advertising and on duties on public bill posting, of the tax on the occupation of public spaces and areas of municipalities and provinces, and on the tax on disposal of urban solid waste pursuant to art. 4 of Law 421 of 23 October 1992, on the reorganization of territorial finance. MD 145 of 01/04/1998 Regulations containing the definition of the model and contents of forms to accompany waste under the terms of Articles 15, paragraph 2, letter e), and 18, paragraph 4, of Legislative Decree 22 of 5 February 1997. MD 05.02.1998 Identification of non-dangerous waste subject to simplified recovery procedures under the terms of Articles 31 and 33 of Legislative Decree 22 of 5 February 1997. MD 148 of 01/04/1998 Regulations containing approval of the model of registers for the loading and unloading of waste under the terms of Articles 12, paragraph 2, letter m), and 18, paragraph 4, of Legislative Decree 22 of 5 February 1997. MD 161 of 12/06/2002 Regulation implementing Articles 31 and 33 of Legislative Decree 22 of 5 February 1997, on the identification of dangerous waste which can be admitted to the simplified procedures. MD 3 August 2005 Criteria for the admissibility of waste at landfill sites Legislative Decree 151 of 25 July 2005 Implementation of Directives 2002/95/EC and 2003/108/EC in relation to reduction of the use of dangerous substances in electrical and electronic equipment, and to waste disposal. 2009 Environmental Statement 48 Continued: (Waste). Lgs. Dec. 152 of 03/04/2006 As modified by: - Legislative Decree 284 of 8 November 2006; - Lgs. Dec. 4/2008. Environmental regulations – Part four – Title I – Title II – Title III Resolution 26/04/2006 Registration in the National Roll of Environmental Managers, under the terms of Article 212, paragraph 8, of Legislative Decree 152 of 3 April 2006. Decree 186 of 5 April 2006 Regulation containing modifications to Ministerial Decree of 5 February 1998 “Identification of non-dangerous waste subject to simplified recovery procedures, under the terms of Articles 31 and 33 of Legislative Decree 22 of 5 February 1997”. Decree of 2 May 2006 Establishment of the list of waste products, in accordance with Article 1, paragraph 1, letter A), of Directive 75/442/EC and Article 1, paragraph 4, of Directive 91/689/EC, as per the decision of the Commission 2000/532/EC of 3 May 2000. Decree of 2 May 2006 Approval of the model of registers for the loading and unloading of waste under the terms of Article 195, paragraphs 2, letter n), and 4, of Legislative Decree 152 of 3 April 2006. Noise in external environments PM. DEC. 01.03.2001 Maximum limits for exposure to noise in habitations and the external environment. Law 447 of 26/10/1995 Framework law on acoustic pollution PM. DEC. 14.11.1997 Determination of limit values of sound sources P.M. DEC. of 05/12/1997 Determination of passive acoustic requisites of buildings M. DEC. of 16/03/1998 Techniques for detection and measurement of acoustic pollution Order of the City of Milan Municipal regulation on acoustic zoning Electromagnetic fields Law 36 of 22/02/2001 Framework law on protection from exposure to electrical, magnetic and electromagnetic fields. PM. DEC. 08/07/2003 Establishment of exposure limits, attention thresholds and quality objectives for protecting the population from exposure to electrical, magnetic and electromagnetic fields generated by frequencies of between 100 kHz and 300 GHz. Reference legislation 49 Fire prevention Circular 91 of 14/09/1961 Safety regulations for fire protection of buildings with steel structures used for civil purposes. MD 16.02.1982 Modifications of Ministerial Decree 27 September 1965, concerning the determination of activities subject to fire prevention visits. PRES. DEC. 577 of 29.07.1982 Approval of regulations on the performance of fire services. MD 30.11.1983 Terms, general definitions and graphic symbols for fire prevention MD 08.03.1985 Directives on the most urgent and essential fire prevention measures for the purposes of issue of provisional authorization as per Law 818 of 7/12/84. Law 46 of 05/03/1990 Regulations for plant safety. PRES. DEC. 447 of 06/12/1991 Regulations implementing Law 46 of 5 March 1990, on plant safety. MD 12/04/1996 Approval of technical rules for fire prevention for the design, construction and operation of heating systems fired by gaseous fuels. M. D. of 04/05/1998. Rules on the methods of presentation and the content of applications for the start of fire prevention proceedings, and on uniformity of ancillary services rendered by Provincial Fire Brigades. PRES. DEC. 37 of 12/01/1998 Regulations on fire prevention proceedings, pursuant to Art. 20, paragraph 8, Law 59 of 15 March 1997. MD 10/03/1998 General criteria on fire safety and the management of emergencies in the workplace. Interior M. D. of 07/01/2005 Technical and procedural rules for the classification and homologation of portable fire extinguishers. Lgs. Dec. 81/2008. Consolidated Act on Safety. Radon Legislative Decree 241 of 26/5/2000 Implementation of Directive 96/29/EURATOM on the protection of the health of workers and the general public against the dangers arising from ionizing radiation CIRCULAR 5/2001 8 January 2001 Ministry of Employment and Social Security RE: Legislative Decree 241 of 26/5/2000 2009 Environmental Statement 50 Other formalities of general interest Regional laws of specific application Regulations on planning permissions/authorizations Standards agreed to voluntarily and “other prescriptions” Circular Letter of the APAT to inspectors Revision of Appendix I-A of EC Regulation 761/01 and technical standards (15-07-2005) EC Regulation 761/2001 of 19/03/2001 Voluntary participation of organizations in a Community eco-management and audit system (EMAS) Commission Recommendation of 10 July 2003 Guidance for the implementation of Regulation (EC) No 761/2001 of the European Parliament and Council allowing voluntary participation by organizations in a Community eco-management and audit system (EMAS) concerning the selection and use of environmental performance indicators Commission Recommendation of 7 September 2001 On guidance for the implementation of Regulation (EC) No 761/2001 of the European Parliament and Council allowing voluntary participation by organizations in a Community eco-management and audit system (EMAS) Commission Decision of 7 September 2001 On guidance for the implementation of Regulation (EC) No 761/2001 of the European Parliament and Council allowing voluntary participation by organizations in a Community eco-management and audit system (EMAS) Reg. EC 196//06 Modification of App. to EC Reg No 761/2001 Act of the EMAS ECOLABEL Committee Position of the Ecolabel Ecoaudit Committee on the Fire Prevention Certificate (FPC) Inspector (Certiquality) Regulations of inspection agency DOC02 and DOC24. Reference legislation 51 Environmental inspector and validation The present Update of the Environmental Statement was prepared by the Corporate Sustainability organizational unit of UniCredit S.p.A., with the support of EHS Gestione S.r.l. The accredited Environmental Inspector which validated the Environmental Statement under the terms of Reg. EC No 761/2001 is Certiquality, via G. Giardino, 4, 20123 Milan, accreditation N° IT-V-0001. We warmly thank all our colleagues and the Organizational Units for their precious contribution to the collection and analysis of the data and information presented in the document. Contacts Giorgio Capurri: [email protected] UniCredit S.p.A. - Corporate Sustainability Via Santa Margherita, 12 - 20121 Milan Fax [+39] 02.88620051 Anna Baradà: [email protected] Vincenzo Manfredi: [email protected] UniCredit S.p.A. - Corporate Sustainability Via dei Montecatini, 17 - 00186 Rome Fax [+39] 06.54458688 [email protected] www.UniCreditgroup.eu 2009 Environmental Statement 52 Appendix 1. Quantitative compendium of environmental data attributable to the sites taken into consideration Table 15 2007 Electricity Kwh Fuel oil Litres Natural Gas M Water Paper (A3 and A4) Special waste Dangerous waste Cordusio Sant’Elia Bodio Total 2,604,180 1,606,268 780,533 4,990,980 53,273 55 0 53,329 3 0 2,484 13,737 16,221 3 12,217 9,496 4,952 26,665 232,930 195,800 717,330 M White Kg 6,926 Recycled Kg 81,600 Paper and cardboard Kg 288,600 Toner Kg 1,185 1,920 1,245 4,350 Bulky Kg 20,420 44,490 3,460 68,370 Infirmary Kg 123 77 78 278 Cordusio Sant’Elia Bodio Total 2,554,723 1,471,458 692,945 4,719,126 2008 Electricity Kwh Fuel oil Litres Natural Gas M Water Paper (A3 and A4) Special waste Dangerous waste 70,244 375 0 70 3 0 771* 10,730 11,501 3 15,527 14,355 3,396 33,278 M White Kg 24,721 Recycled Kg 61,200 Paper and cardboard Kg 323,820 249,240 204,580 777,640 Toner Kg 1,630 770 1,700 4,100 Bulky Kg 19,240 20,990 5,330 45,560 Infirmary Kg 76 57 47 180 st 1 half 2009 Electricity Kwh Fuel oil Litres Natural Gas M Water Paper (A3 and A4) Special waste Dangerous waste Cordusio Sant’Elia Bodio Total 2,419,792 1,911,104 670,337 5,001,233 101,536 1,162 0 102,698 3 0 2,568 15,333 17,902 3 9,359 971 1,266 11,596 M White Kg 25,200** Recycled Kg 163,080** 162,110 132,980 106,000 133,697 Toner Paper and cardboard Kg Kg 430 1,000 720 2,150 Bulky Kg 7,570 0 550 8,120 Infirmary Kg 30 23 24 77 * The 2008 figure is partial owing to a fault in the meter from July 2008. ** Figures for the first 9 months of the year. Appendix 1. Quantitative compendium of environmental data attributable to the sites taken into consideration/ Appendix 2. Technical Schedule - Data on personnel and surface areas used for calculation of the environmental indicators for the sites taken into consideration 53 Appendix 2. Technical Schedule - Data on personnel and surface areas used for calculation of the environmental indicators for the sites taken into consideration Table 16 31/12/2007 Area m2 m2 occupied by UniCredit Holding % occupied by UniCredit Holding Cordusio 50,575 14,325 28% Sant’Elia 108,036 6,338 6% Bodio 36,548 4,800 13% TOTALS 195,159 25,463 13% 31/12/2008 Area m2 m2 occupied by UniCredit Holding % occupied by UniCredit Holding Cordusio 50,575 14,325 28% Sant’Elia 108,036 6,574 6% Bodio 36,548 4,783 13% TOTALS 195,159 25,682 13% 30/06/2009 Area m2 m2 occupied by UniCredit Holding % occupied by UniCredit Holding Cordusio 47,294 26,902 57% Sant’Elia 34,631 10,128 29% Bodio 101,858 18,689 18% TOTALS 183,783 55,719 30% 31/12/2007 Total workers in Building Of which employees of UniCredit Holding % employees of UniCredit Holding Cordusio 1,314 803 61% Sant’Elia 1,350 144 11% 690 255 37% 3,354 1,202 36% Bodio TOTALS 31/12/2008 Total workers in Building Of which employees of UniCredit Holding % employees of UniCredit Holding Cordusio 1,284 770 60% Sant’Elia 933 133 14% Bodio 700 250 36% 2,917 1,153 39% TOTALS 30/06/2009 Total workers in Building Of which employees of UniCredit Holding % employees of UniCredit Holding Cordusio 1,300 780 60% Sant’Elia 1,350 300 22% Bodio 1,260 40 3% TOTALS 3,910 1,120 29% Total employees of UniCredit Holding 31/12/2007 2,513 31/12/2008 4,107 10/09/2009 4,360 2009 Environmental Statement 54 55 GRAPHIC DEVELOPMENT AND COMPOSITION Mercurio S.r.l. Studi di promozione pubblicitaria Milan www.mercurioitaly.it REG. NO. IT - 000124 UniCredit S.p.A. Sede Sociale: Roma, via A. Specchi, 16 - Direzione Generale: Milano, piazza Cordusio Iscrizione al Registro delle Imprese di Roma - Codice fiscale e partita IVA n° 00348170101 Iscritta all’Albo delle Banche e Capogruppo del Gruppo Bancario UniCredit - Albo dei Gruppi Bancari cod. 3135.1 Aderente al Fondo Interbancario di Tutela dei Depositi - Capitale sociale: euro 7.170.400.150,00 interamente versato SEINOMRAH DETCETORP
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