The Least Likely of Behaviors 1 Running Head: THE LEAST LIKELY OF BEHAVIORS The Least Likely of Behaviors: When Memory for Atypical Past Behavior biases Behavioral Predictions Carey K. Morewedge Carnegie Mellon University Alexander Todorov Princeton University WORKING PAPER: DO NOT CITE OR DISTRIBUTE Corresponding Author: Carey K. Morewedge Department of Social and Decision Sciences Carnegie Mellon University 208 Porter Hall Pittsburgh, PA 15213 email: [email protected] phone: 412.268.6079 Words: References: Figures: Tables: 3,916 30 1 2 The Least Likely of Behaviors 2 ABSTRACT Individuals’ atypical past behavior is both memorable and by definition unrepresentative of how they typically behave. Despite explicitly considering an atypical past behavior to be most unusual, observers were most likely to attend to, remember, and use that behavior to predict an individual’s future action in three experiments. Observers did not rely on an actor’s most unusual behavior, however, when that actor was a member of a group. As group size increased, observers were less likely to use an actor’s atypical past behavior and more likely to use the group’s normative behavior as a basis for their predictions. The results elucidate the kinds of case-based information most likely to be cognitively available and used to predict the behavior of individuals, and why behavioral predictions made for individual persons are often less accurate than predictions made for group members. Word count: 138 Keywords: Attribution, Availability, Judgment and Decision Making, Social Prediction The Least Likely of Behaviors 3 The Least Likely of Behaviors: When Memory for Atypical Past Behaviors bias Behavioral Predictions Many have wondered whether a colleague will remember to bring a bottle of wine to their dinner party or have paused to think whether the baby sitting next to them in coach will cry during the flight, despite knowing well what the majority of colleagues and infants will do. Although people are generally accurate when predicting how the majority of people will behave in any given situation, people are often inaccurate when predicting the behavior of specific individuals, whether familiar or strangers (e.g., Davis, Hoch, & Ragsdale, 1986; Epley & Dunning, 2000; Nisbett & Kunda, 1985). Even experts inconsistently apply the information they consider most important to predictions made for individuals, to the extent that experts are less accurate than linear models derived from a small sample of their predictions (Dawes, 1979; Meehl, 1954). How can people exhibit “impressive” accuracy when predicting the behavior of groups of people (Nisbett & Kunda, 1985, p. 297), despite being inaccurate when predicting the behavior of individuals? Different classes of information are used to predict the behavior of individuals and groups of people (Kahneman & Tversky, 1973). When predicting the behavior of an individual, people imagine what they would do and correct for the peculiarities of that situation and individual (use case-based information), whereas when predicting the behavior of a group, people rely more closely on base-rates and the behavior people normally exhibit in similar situations (use distributional information) (Epley & Dunning, 2000; Epley, Keysar, Van Boven, & Gilovich, 2004; Nickerson, 1999; c.f., Hamill, Wilson, & Nisbett, 1981). The Least Likely of Behaviors 4 Although knowing more about a situation or person should improve the accuracy of predictions, inaccuracies may be caused by the kinds of information most readily available when predictions are made (Hall, Ariss, & Todorov, 2007; Taylor, 1982; Tversky & Kahneman, 1973). Situational constraints and norms thought to be most influential in a situation are often misconstrued (e.g., Miller & Ratner, 1998; Monin & Norton, 2003; Nisbett & Borgida, 1975; Van Boven, Dunning, & Loewenstein, 2000; Wilson, Wheatley, Meyers, Gilbert, & Axsom, 2000; for a review, see Dunning, 2007). Predictions may also be based on cognitively accessible traits and past behaviors that are unrepresentative of an individual’s typical behavior. One’s most atypical past experiences come first to mind and are used to predict and choose similar future experiences (Morewedge, Gilbert, & Wilson, 2005; Wirtz, Kruger, Scollon, & Diener, 2003). We propose that similarly, individuals’ most atypical past behaviors come first to mind and are used to predict their future behavior. Whereas individuals are remembered in terms of their most unusual traits and features (Hastie & Kumar, 1979; McGuire, McGuire, Child, & Fujioka, 1978), group members remembered in terms of the group’s typical traits and behaviors (Hamilton & Rose, 1980; Rothbart, Sriram, & Davis-Stitt, 1996; Susskind, Maurer, Thakkar, Hamilton, & Sherman, 1999). Atypical past behaviors should thus be more likely to influence predictions made for persons perceived as individuals than as group members. The experiments reported tested two predictions drawn from these assumptions: First, predictions of an individual’s behavior should correspond to their most atypical past behavior because atypical past behaviors should be more available than more typical past behaviors. Second, predictions made for a group member should be less likely to The Least Likely of Behaviors 5 correspond to their most atypical behavior than predictions made for an individual. Additionally, predictions were expected to exhibit diminishing sensitivity to a group member’s atypical behavior as the size of their group increased, rather than only exhibiting sensitivity to a person’s status as an individual or group member. EXPERIMENT 1 Some participants observed an individual’s selection of consumer items, one selection being particularly unusual. All participants then predicted which item she would select from a novel choice set that included items corresponding to each of her previous selections. Participants who observed her previous selections were expected to be more likely to predict that she would select the item corresponding to her most unusual previous choice than participants unaware of her previous selections. Method Participants One hundred and thirty-seven people in Boston, MA (72 female; Mage = 23.3, SD = 4.9) received $5 for participating. Procedure Participants in an informed condition saw a woman’s photograph alongside the pens she selected from four different sets of expensive pens. Each set consisted of four pens and was displayed for 6s. After 3s a frame appeared around the pen she selected. Of her four selections, one was more atypical (i.e., pink with a tassel) than the other three pens (i.e., black, blue, and silver). Participants in a control condition did not see her selections. The Least Likely of Behaviors 6 All participants were then shown a choice set containing four pens that corresponded to the colors of the previously selected pens, and predicted the likelihood that she would choose each of those pens on five-point scales with endpoints, Not at all Likely (1) and Extremely Likely (5). Next, participants indicated which pen they thought she would choose. Participants also assessed the typicality of every pen in the experiment (including the pens from the choice set) on five-point scales marked with endpoints, Not at all Unusual (1) and Extremely Unusual (5). Predictions and typicality judgments were counterbalanced across participants in this experiment, but judgment order did not influence any of the results. Set presentation, likelihood judgment, and typicality judgment order were random in all experiments. Results One participant’s responses were more than three standard deviations from the mean and were not included in any subsequent analyses. Predictions As non-parametric tests revealed asymmetries in the pens that participants in both the informed and control conditions predicted that the woman would choose, χ2 (3, n = 65) = 39.19, p < .001 and χ2 (3, n = 72) = 14.78, p = .002, predictions were compared between groups with ANOVA as suggested by Rosenthal and Rosnow (1991). Whereas a majority of participants in the informed condition predicted that she would choose the pen corresponding to her most atypical selection, a majority of controls predicted that she would chose a more typical pen, F(1, 135) = 3.91, p = .05, ηp2 = .03 (see Table 1). Surprisingly, participants in the informed condition were more than twice as likely The Least Likely of Behaviors 7 (58.5%) to predict that she would choose the pen corresponding to her most atypical previous choice as would be expected if predictions were random (25%). Likelihood Judgments The same pattern of results was obtained for likelihood ratings. A 2 (information: informed vs. controls) x 2 (corresponding choice: atypical vs. typical) ANOVA with repeated measures on the last factor revealed that although participants in both conditions considered her most likely to choose the pen corresponding to her most atypical previous selection, Fcorresponding choice(1, 135) = 76.33, p < .001, ηp2 = .36, participants in the informed condition were more likely than controls to predict that she would choose that pen and less likely to predict that she would choose a pen corresponding to her more typical selections, Finteraction (1, 135) = 24.17, p < .001, ηp2 = .15. -------------------------------Insert Table 1 About Here -------------------------------Typicality Judgments As a manipulation check, the atypicality ascribed to each of the woman’s previous selections was analyzed within a 2 (information: information vs. controls) x 2 (previous choice: atypical vs. others) ANOVA with repeated measures on the last factor. A significant main effect of choice suggested that participants considered the atypical pen less typical than the other chosen pens, F(1, 135) = 471.71, p < .001 , ηp2 = .77. There was no significant effect of information or interaction. To ensure that predictions were based on the atypicality of her past rather than her potential choices, the atypicality ascribed to each potential selection in the choice set was analyzed within a 2 The Least Likely of Behaviors 8 (information: information vs. controls) x 2 (corresponding potential choice: atypical vs. others) mixed ANOVA, which yielded no significant effects or interaction, all Fs < 1. Discussion Participants predicted that an individual’s future behavior would most likely correspond with their most atypical previous behavior, despite explicitly recognizing its atypicality. The experiments that follow attempted to explain why and when this occurs. EXPERIMENT 2 Experiment 2 varied the target’s group membership and the presentation format of their past behavior to test two hypotheses. First, predictions of an individual’s behavior were expected to be more likely to correspond to their most atypical behavior than predictions of a group member’s behavior. Second, if atypical past behavior is more often used to predict individuals’ future behavior because unusual stimuli are most likely to be noticed and remembered (Morewedge et al., 2005; Wolfe & Horowitz, 2004), situations in which perceivers can selectively allocate their attention to an individual’s past behaviors (e.g., when behaviors are presented simultaneously) should exacerbate this effect as less attention will be devoted to more typical behaviors than when perceivers must allocate their attention equally (e.g., when behaviors are presented serially). Method Participants One hundred and sixty-eight people in Boston, MA (81 female, Mage = 23.8, SD = 15.2) received $5 for participating. Procedure The Least Likely of Behaviors 9 In a between-subjects design, participants observing an individual saw the pens a single woman selected and made predictions as in Experiment 1. Participants observing a group member saw the pens that the woman selected from the four sets and saw the pens seven other similarly dressed women selected from those four sets and a choice set. The pens selected from the first four sets by the other women were randomly determined. The pens selected from the choice set were randomly sampled from responses to a pretest in which participants were shown the choice set and indicated pen they thought would be most frequently selected (N = 71). In a serial format condition each set was presented for 3s followed by the presentation of each woman’s selection for 3s. In a simultaneous format condition each set was presented for 3s in a random order and then all the selections made by each woman were presented simultaneously for 12s. After seeing the pen selections, all participants made predictions and typicality judgments on scales as described in Experiment 1. Results Predicted Choice As asymmetries were found with respect to the predicted choice, χ2 (3, n = 168) = 80.10, p < .001, a 2 (group status: individual vs. group member) x 2 (presentation format: serial vs. simultaneous) between-subjects ANOVA was used to compare predictions between conditions. It revealed a significant main effect of group status such that participants were more likely to predict that the target would choose the pen corresponding to her atypical previous choice when she was an individual than a group member, F(1, 164) = 18.00, p < .001, ηp2 = .10. A significant main effect of presentation The Least Likely of Behaviors 10 format was also found, such that participants in the simultaneous presentation condition (M = .65, SD = .48) were more likely than participants in the serial presentation condition (M = .43, SD = .50) to predict that the target would choose the pen corresponding to her atypical previous choice, F(1, 164) = 10.33, p = .002, ηp2 = .06. There was no significant group status x presentation format interaction, F < 1. Likelihood Judgments A 2 (group status: individual vs. group member) x 2 (presentation format: serial vs. simultaneous) x 2 (corresponding choice: atypical vs. typical) mixed ANOVA with repeated measures on the last factor revealed a main effect of corresponding choice, such that participants considered the pen corresponding to her atypical choice to be most likely to be chosen, F(1, 164) = 89.54, p < .001, ηp2 = .35. A significant group status x corresponding choice interaction revealed that individuals were perceived to be more likely than group members to choose the pen corresponding to their previous atypical choice and less likely to choose one of the other pens, F(1, 164) = 18.03, p < .001, ηp2 = .10. The atypical pen appeared more likely to be chosen in the simultaneous than serial format conditions, t(166) = 1.64, p = .10 (see Table 2), although the interaction of pen and format did not reach significance, F(1, 164) = 2.40, p = .12. No other significant effects were found. -------------------------------Insert Table 2 About Here -------------------------------Typicality Ratings The Least Likely of Behaviors 11 The typicality ascribed to the target’s previous selections was analyzed within a 2 (group status: individual vs. group member) x 2 (presentation format: serial vs. simultaneous) x 2 (previous choice: atypical x typical) ANOVA with repeated measures on the last factor, which revealed a significant main effect of choice such that the atypical pen chosen (M = 4.29, SD = 1.02) was considered to be more atypical than the other pens chosen (M = 1.67, SD = .60), F(1, 164) = 867.29, p < .001, ηp2 = .84. Interestingly, a format x pen interaction, F(1, 164) = 3.91, p = .05, ηp2 = .02, suggested that the atypical pen was considered more atypical when presented in the simultaneous (M = 4.45, SD = .84) than serial format (M = 4.12, SD = 1.16), t(166) = 2.14, p = .03. No other significant effects or interactions were found. Discussion Predictions were influenced by both the target’s group status and the presentation format of the target’s past behavior as expected. Participants were more likely to predict that a target’s behavior would correspond to her most atypical past behavior when she was depicted as an individual rather than a group member, and when her past selections were displayed simultaneously rather than serially. Participants were thus more likely to rely on an atypical past behavior to guide their predictions for an individual as the relative availability of that behavior increased, but were considerably less likely to rely on an atypical past behavior to guide their predictions for a group member.1 Indeed, participants were again more than twice as likely (67.7%) as chance (25%) to predict that an individual would choose the pen corresponding to their most atypical previous choice, whereas participants were only slightly more likely (37.7%) than chance to predict that a The Least Likely of Behaviors 12 group member would choose the pen corresponding to their most atypical previous choice. EXPERIMENT 3 The previous experiments suggest that predictions made for individuals are likely to be based on that person’s most atypical behavior because it is most readily available, whereas predictions made for group members are more likely to be based on the group’s normative behavior. Experiment 3 examined when predictors cease to base their predictions on a person’s most atypical behavior. Predictors may either use a group’s normative behavior to guide their predictions when the size of a group reaches a specific threshold (e.g., if a group consists of eight or more individuals), or perceivers may be more likely to use the normative behavior of a group to guide their predictions as group size increases in a linear fashion. Method Participants One hundred and forty-three people in Alston, MA (74 female, Mage = 23.1, SD = 4.6) received $5 for participating. Procedure In four conditions differing according a target’s group status, participants observed women select pens and predicted a target’s future selection in a serial presentation format. In an individual condition, participants observed a target’s previous selections and predicted which pen she would select from a choice set as in Experiments 1-3. In other conditions, participants saw the target selections in addition to the selections other women made from same four sets as the target and from the choice set, before The Least Likely of Behaviors 13 predicting which pen the target would select from the choice set. In a dyad condition, participants saw the choices of the target and one other woman. In a small group condition, participants saw the choices of the target and three other women, and in a large group condition a participants saw the choices of the target and seven other woman. The other women made n-1 choices different from the target in the first four pen sets (i.e., 1, 3, or 7, respectively). None chose the atypical pen from the choice set. All chose the same different pen, in order to observe how a strong group norm influenced predictions. Finally, all participants made predictions and typicality judgments on scales as described in Experiment 1. Results Predicted Choice As asymmetries were found with respect to the predicted choice, χ2 (3, n = 143) = 23.52, p < .001, predictions were compared with a between-subjects ANOVA, which revealed a significant effect of group status on predicted choice, F(1, 139) = 4.19, p = .007, ηp2 = .08. As illustrated by Figure 1, as the size of the group increased, participants were less likely to predict the target would choose the pen corresponding to her most atypical previous choice, Flinear contrast(1, 139) = 12.44, p = .001. -------------------------------Insert Figure 1 About Here -------------------------------Likelihood Ratings The same pattern of results was obtained for likelihood ratings. A 4 (group status) x 2 (corresponding pen: atypical vs. typical) ANOVA with repeated measures on the last The Least Likely of Behaviors 14 factor yielded significant main effects of group status and corresponding pen, F(1, 139) = 3.27, p = .02, ηp2 = .07 and F(1, 139) = 8.92, p = .003, ηp2 = .06, respectively. As illustrated by Figure 1, a significant group status x choice interaction indicated that the predicted likelihood of the target choosing the atypical pen decreased as group size increased, whereas the predicted likelihood of the target choosing another pen increased as group size increased, F(1, 139) = 7.46, p < .001, ηp2 = .14; Flinear contrast (1, 139) = 7.46, p < .001, ηp2 = .14 (see Figure). Typicality Judgments A 4 (group status) x 2 (previous choice) mixed ANOVA revealed significant main effects of group status and previous choice on atypicality judgments, but no interaction, F(3, 139) = 2.64, p = .05, ηp2 = .08 and F(1, 139) = 4.19, p = .007, ηp2 = .08, and F < 1, respectively. Although participants considered the atypical pen more unusual than the pens previously chosen irrespective of condition as in previous experiments, target’s previous choices also appeared more unusual in the individual (M = 3.16, SE = .08) and large group (M = 3.15, SE = .09) conditions than in the dyad condition (M = 2.87, SE = .09), ps ≤ .025 (Fisher’s LSD), which was not predicted. Discussion Again, participants were twice more likely (51.2%) than chance to predict that an individual would select the pen corresponding to her most atypical previous choice, whereas participants were no more likely than chance to predict that a member of a large group would make that selection (16.7%). More important, predictions of a person’s future behavior corresponded less with their most atypical behavior and corresponded more with their group’s behavior as group size increased linearly rather than at a specific The Least Likely of Behaviors 15 threshold. The correspondence between predictions and a target’s most atypical past behavior was inversely related to the size of the group she belonged to, whereas the correspondence between predictions and the normative behavior of the group increased with the size of the group she belonged to. GENERAL DISCUSSION It may be easiest to remember and describe a person using the traits and behaviors they do not share with other people, but the unusual traits and behaviors of an individual may not be the best information to use to predict their future behavior. A nephew who once spilled wine on a couch or was caught shoplifting in high school is unlikely to spill or steal anything from one in the near future. Yet the ease with which these instances are retrieved from memory may tempt one to cover the furniture and hide the silverware before the next family gathering. Although atypical behaviors may serve a good index of what behavior a person is capable of (Skowronski & Carlston, 1992), they are by definition unrepresentative of how a person will behave in most situations. Despite explicitly identifying a person’s past behavior as their most atypical, however, participants in three experiments were most likely to remember and use atypical past behavior to predict an individual’s future behavior. We did not employ a design measuring the accuracy of predictions, but a reliance on the base-rates of behavior in a situation is likely to engender greater accuracy (Kahneman & Tversky, 1973).2 Predictors are willing to use base-rates to predict the behavior of a population and generally accurate when they do, but are quick to ignore base-rates when provided with individuating information (Nisbett & Borgida, 1975). The distinction between predictions made for populations and individuals, however, may not The Least Likely of Behaviors 16 be as dichotomous as has been previously suggested (Epley & Dunning, 2000). Participants used the normative behavior of a group to predict the behavior of an individuated person (Experiments 2 and 3), and were more likely to do so as the group’s size increased in a linear rather than dichotomous fashion. Furthermore, the findings suggest that predictors do not update behavioral predictions made for individuals when provided with base-rate information because their typical behaviors are unlikely to be the most readily available behaviors. Considering multiple rather than single events decreases the impact of recalled atypical events on forecasts of one’s future affect (Morewedge et al., 2005). Observing multiple persons’ behavior appears to similarly decrease predictors’ reliance on atypical past behavior when predicting a person’s future behavior. Perhaps the notorious inaccuracy of clinicians, spouses, and admissions committees (Davis et al., 1986; Dawes, 1979; Meehl, 1954) could be improved by having them consider what any group of clients, partners, or students would do under those circumstances than having them predict the fate of an individual. Ironically, it appears that the lens through which people are perceived widens as one thinks of them less as individuals and more as one in a multitude. The Least Likely of Behaviors 17 FOOTNOTE 1. To ensure that the difference in predictions made by participants exposed to simultaneous and serial present formats was due to between condition differences in the availability of the target’s previous choices, an ancillary study was conducted (N = 52). Participants were only presented with the target’s previous choices in a serial or simultaneous format exactly as in Experiment 2, and were later asked to identify which pens she did and did not choose after a delay in which they complete unrelated tasks (M = 25.72 min, SD = 5.93). A 2 (presentation format: serial vs. simultaneous) x 2 (previous choice: atypical vs. typical) ANOVA with repeated measures on the last factor revealed a main effect of previous choice, such that participants were more likely to correctly identify the atypical pen as having been previously chosen than the typical pens F(1, 50) = 32.17, p < .001, ηp2 = .39. A significant presentation format x previous choice interaction suggested that whereas participants were equally likely to correctly identify the atypical pen in both formats (Mserial = .89, SD = .31; Msimultaneous = .88, SD = .34), participants were more likely to correctly identify the typical pens when presented serially than simultaneously (Mserial = .73, SD = .26; Msimultaneous = .41, SD = .36), F(1, 50) = 7.49, p = .01, ηp2 = .12; t(50) = .20, p = .85, r = .03 and t(50) = 3.62, p = .001, r = .46, respectively. No other significant effects were found. 2. 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The Least Likely of Behaviors 23 Table 1 Predicted and Previous Choices by Information about Previous Choices in Experiment 1 (N = 137) Information No Information _____________________ _____________________ Measure Atypical Pen Typical Pens Atypical Pen Typical Pens Predicted Choice 38 (58.5%) 27 (41.5%) 30 (41.7%) 42 (58.3%) Predicted Likelihood of Choosing 4.05 (.98)a 2.51 (.60)b 3.39 (1.19)c 2.96 (.69)d Atypicality of Previous Choices 4.00 (1.08)a 1.65 (.71)b 3.74 (1.13)a 1.65 (.71)b Atypicality of Corresponding Potential Choices 2.22 (1.14)a 2.13 (.81)a 2.12 (1.12)a 2.11 (.77)a Note: If predictions were made randomly, 25% of participants should choose the atypical pen and 75% of participants should choose one of the three typical pens. Means within rows that do not share a common subscript differ significantly (p ≤ .05) according to simple effects t-tests. Standard deviations and percentages appear in parentheses. The Least Likely of Behaviors 24 Table 2 Predicted and Previous Choices by Presentation Format and Group Status in Experiment 2 (N = 168) Simultaneous Format Group Status Serial Format Mean Atypical Pen Typical Pens Atypical Pen Typical Pens Atypical Pen Typical Pens Individual 36 (78.3%) 10 (21.7%) 27 (57.4%) 20 (41.6%) 63 (67.7%) 30 (32.3%) Group Member 19 (50.0%) 19 (50.0%) 9 (24.3%) 28 (75.7%) 28 (37.3%) 47 (62.7%) Combined 55 (65.5%) 29 (34.5%) 36 (42.9%) 48 (57.1%) Individual 4.20 (.98)a 2.55 (.69)b 3.94 (1.09)a 2.57 (.63) b 4.06 (1.04) 2.57 (.66) Group Member 3.66 (1.28)b 2.88 (.71)c 3.30 (1.24)ab 2.93 (.62)ac 3.48 (1.27) 2.91 (.67) Mean 3.95 (1.15) 2.71 (.71) 3.65 (1.20) 2.73 (.65) Predicted Choice Predicted Likelihood of Choosing Atypicality of Previously Chosen The Least Likely of Behaviors 25 Individual 4.43 (.94)a 1.59 (.61)b 4.17 (1.05)a 1.75 (.57) b 4.30 (1.00) 1.72 (.60) Group Member 4.47 (.73)a 1.64 (.60)b 4.05 (1.29)a 1.59 (.61) b 4.27 (1.06) 1.62 (.60) Mean 4.45 (.84) 1.67 (.61) 4.12 (1.16) 1.68 (.59) Note: If predictions were made randomly, 25% of participants should choose the atypical pen and 75% of participants should choose one of the three typical pens. Means within rows that do not share a common subscript differ significantly according to t-tests (p ≤ .05). Standard deviations and percentages are in parentheses. The Least Likely of Behaviors 26 Figure 1. Participants in Experiment 3 were more likely to predict and more often predicted that an individual (n = 41) would choose a pen corresponding to her most atypical previously choice than a member of a dyad (n = 38), small group consisting of 4 people (n = 32), or large group consisting of 8 people (n = 38). Note that if predictions were made randomly, 25% of participants should choose the atypical pen and 75% of participants should choose one of the three typical pens.
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