2011
ANNUAL REPORT TO THE COMMUNITY
Dear colleagues
and supporters
Thanks to all who partner with us—as blood
donors, blood drive sponsors, financial
contributors, and volunteers—this past
year we made a real difference in the lives
of as many as 400,000 of our friends,
neighbors, family members, and others
living in the communities we serve!
THOMAS BECKER, M.D., BOARD CHAIR AND
Every day, we hear stories of courage
and survival that demonstrate the impact
donated blood has on the lives of others.
And every one of those stories reminds us
again and again how life can change in an
instant. From natural disasters to emergency
procedures and life-long battles with chronic
diseases such as cancer, a stable and safe
blood supply is essential to ensuring the
health and well-being of our community.
When every two seconds someone needs
blood, engaging everyone in saving and
sustaining lives is our mission. Throughout our
2010-2011 fiscal year, you were there with us
every step of the way. And we are extremely
grateful for your support and your continuing
belief in the work we do. Thank you.
DONALD C. BERGLUND, CHIEF EXECUTIVE OFFICER
DONALD C. BERGLUND, CHIEF EXECUTIVE OFFICER
THOMAS BECKER, M.D., BOARD CHAIR
A 60-year legacy of
commitment to the community
Among Minnesota’s oldest
and largest communitybased non-profit blood
centers, Memorial Blood
Centers has been saving
and sustaining lives for over
60 years. Firmly rooted in the
communities we serve, we currently supply over
30 area hospitals and other partners throughout
the U.S. with a safe and stable blood supply.
Through effective outreach to donors, continual
development of biomedical expertise, and
collaborative partnerships with blood drive
sponsors, health care facilities, and global
medical providers, we connect those who
need blood with the generous volunteers
who give, and deliver the highest level of
technical expertise and laboratory testing
services to customers around the world.
HUBERT H. HUMPHREY, FORMER VICE-PRESIDENT OF THE
UNITED STATES AND MAYOR OF MINNEAPOLIS IN 1948,
WAS AMONG THE FIRST TO DONATE A PINT OF BLOOD.
MBC MISSION : TO HELP SAVE LIVES BY PROVIDING BLOOD AND BIOMEDICAL SERVICES
A community
of volunteers
Hundreds of thousands of people are alive
today because community partners and
financial contributors, blood donors and
recipients, volunteers and blood drive sponsors
joined together to advance our mission to
help save lives through blood donation.
THANKS TO THE MINNESOTA VIKINGS AND PLAYER
JASPER BRINKLEY, A NEW VOICE IS ON THE AIRWAVES
AND ONLINE, ENCOURAGING ELIGIBLE BLOOD DONORS
•
Loyal and first-time blood donors rolled
up their sleeves to give nearly 130,000
units of blood.
•
200 volunteers donated over 8,000 hours of
valuable time as café hosts, greeters, blood
transport drivers, and ambassadors.
•
Corporations and hospitals, schools,
civic groups, places of worship and other
local organizations sponsored more than
2,100 blood drives.
•
Foundations, grantors, businesses, and
individuals opened their hearts to help
fund our high school student outreach
programs, recruitment efforts for specialty
donations, and the purchase of a new
bloodmobile.
TO STEP UP AND HELP YOUNG PEOPLE LIKE TREY
BLAYLARK LIVING WITH SICKLE CELL DISEASE.
WATCH THE JASPER AND TREY PSA ON OUR YOUTUBE CHANNEL
Making
a difference
An estimated 200,000 Minnesotans are
living with a history of cancer. For many who
have undergone years of treatment, only a
transfusion of specially matched platelets can
provide the life-saving help they need to survive.
Now, thanks to the Fred C. and Katherine
B. Andersen Foundation, we are making an
even greater difference in the lives of patients
facing an ongoing battle with this disease.
are extensively tested and typed, are
registered in our database and, when
called upon, have agreed to make a special
donation to meet a specific patient’s
time-sensitive need for platelets.
The Foundation’s $50,000 grant this past
year helped recruit 560 new Apheresis
Angels—generous donors whose platelets
WITH THEMED T-SHIRTS AND FRIENDSHIP, 400 LOYAL
PLATELET DONORS CAME TOGETHER TO CELEBRATE
THE COMMUNITY OF LIFE-SAVING APHERESIS ANGELS.
LIKE US ON FACEBOOK TO SHARE YOUR SUPPORT OF OUR LIFE-SAVING MISSION WITH FRIENDS AND FAMILY
We are on our way...with a new
addition to our bloodmobile fleet.
Thanks to thousands of financial
contributors the new full-service
bloodmobile is about to go into
service, expanding our capacity
to serve more blood donors,
collect as many as 8,000 more
units in its first year of operation
and, most importantly, help save
as many as 24,000 more lives.
2010 - 2011 milestones
& achievements
Achieving operational
excellence
•
6% value increase in contributions made
by volunteers.
•
100% renewal of hospital and reference
laboratory customer contracts.
•
Added 810 first-time Single Donor Platelet
(SDP) donors.
•
Conducted extensive focus group research
to gain insight into blood donor behaviors and
motivators to drive strategic communication
and recruitment program development.
•
Launched new values-based R.I.S.E.S.
Recognition Program to recognize
role model performance, strengthen
employee engagement, and support the
development of a world class workforce.
OUR REFERENCE LAB PROVIDES 24/7 TRANSFUSION
SUPPORT AND CONSULTATION, A COMPREHENSIVE
OFFERING OF TESTING SERVICES, AND TRAINING
AND STAFF DEVELOPMENT SUPPORT.
RESPECT · INTEGRITY · SYNERGY · EXCELLENCE · SERVICE – R.I.S.E.S.
Maximizing technology
to better serve
•
•
Among the first blood centers in the nation
to launch an innovative web-based system,
iDonate Interview, adding convenience
and privacy for blood donors when
completing their pre-donation health
history questionnaire.
•
MBC.ORG upgrades included a mobile
version, online blood drive registrations,
volunteer applications, and more. We now
welcome nearly 10,000 visitors per month!
MBC
.ORG
Continued expansion of donor recruitment
and educational outreach through
social media—YouTube, Facebook
and Twitter—included campaigns to
build our fanbase among family and
friends, and engage existing and new
donors in regular blood donation.
STUDENT VOLUNTEER BETH MEKURIA GAVE GENEROUSLY
OF HER TIME AND TALENT TO MBC AS A PARTICIPANT IN
ACHIEVE MINNEAPOLIS’ CITY-WIDE STEP UP PROGRAM .
REPORTED HIGHLIGHTS FOR JUNE 1, 2010 THROUGH MAY 31, 2011
2010 - 2011 milestones
& achievements
Continuous performance
improvement
•
Duluth Hospital Services extended hours of
operation to 24/7/365 to better meet the needs of
Northland hospital customers and patients.
Partnering with the
community
•
Two-time Minnesota Quality Award winner
2008, 2010).
•
Bloomington Donor Center increased capacity for
high-demand platelet donations.
•
Teamed up with Donaldson Corporation in the MS150
bike ride to fund Multiple Sclerosis research.
•
Achieved donor satisfaction rating of 4.76
(5.0 scale).
•
•
•
Improved Donor Testing Laboratory turn-around-time.
Expanded services in the Waconia and Chaska
area as the primary provider of blood products and
services to Two Twelve Medical Center.
As part of the 3rd annual Pint for a Pound promotion,
donated over 17,000 pounds of food to Second
Harvest Heartland.
•
Implemented Instant Evaluate online feedback
system for blood drive sponsors, to identify and
take action on opportunities to improve.
•
Life Link III partnership now provides first-responders
with 24/7 emergency blood supplies to serve rural
northern Minnesota and northwestern Wisconsin.
•
Lake Superior Dragon Boat paddlers helped raise
money for Twin Ports Rotary Clubs and the festival’s
charitable partner, Essentia Health Foundation.
•
Medical Director Dr. Jed Gorlin traveled to
Rwanda, China, and Afghanistan to share
his expertise in blood banking and help bring
improved blood safety and transfusion medicine
practice to others throughout the world.
•
Annual Employee Giving Campaign, in
cooperation with Community Health Charities,
made it easy for employees to support a
charity of choice through payroll deduction
and raised nearly $14,000 in a series of funthemed basket raffles.
•
•
A comprehensive blood transfusion training
curriculum and simulation videos will soon
be available to help all partner hospitals
better prepare for emergency cases of
massive obstetric hemorrhaging—thanks to a
generous $25,000 Foundation for America’s
Blood Centers grant and participation of
HealthEast Care System.
•
Free blood typing educated potential donors at
Best Buy’s Annual Enrollment Health Fair and
nearly 5,000 visitors at Health Fair 11 at the Fair.
Joined with the St. Paul Saints and local
HopeKids program to honor Half-Pint Heroes
and the thousands of children whose lives
have been saved by blood transfusions.
FOR THE 9TH CONSECUTIVE YEAR MBC PARTNERED
WITH NBC-AFFILIATE KARE 11 TO PROVIDE THE
EXCLUSIVE OPPORTUNITY FOR FAIRGOERS
(16 YEARS+) TO GET THEIR BLOOD TYPED.
FOLLOW MEMORIAL BLOOD CENTERS ON TWITTER FOR OUR LATEST COMMUNITY EVENTS
Developing the next
generation of blood donors
Annual High School Blood Drive Workshops and
scholarship awards engage young people in
developing the leadership skills needed to organize
successful blood drives at their schools.
•
HARDING HIGH SCHOOL STUDENTS CELEBRATE
Awards totaling $8,000 were presented to
participating schools and individual students for
outstanding success sponsoring blood drives
and educating others about the importance
of blood donation, including a $2,000
scholarship to Proctor High School senior
Jamie Polaski for her winning entry in the firstever Rock Your School for Life essay contest.
THEIR VICTORY IN A BLOOD DRIVE PHOTO CONTEST
ANNOUNCED AT THE 2010 HIGH SCHOOL WORKSHOP.
MBC
.ORG
VISIT MBC.ORG/SCHOOLS TO LEARN MORE
•
Partner high schools held 196 blood drives,
collecting over 9,200 units of blood, potentially
making a life-saving difference in 27,000+ lives.
Thanks, in part, to support from the TCF Foundation,
an expanded High School Blood Drive Workshop
program generated improved results:
•
One Northland high school increased
collections by 300% over the previous year.
•
Eden Prairie High School signed up a record
186 donors, plus referred another 75 students
to a local donor center to make their donation.
Financial contributors
keep us strong
Each and every generous gift from individual
contributors, foundations, in-kind partners,
and others support the long-term vision of our
organization: to delight our customers and be the
best blood center in America.
MEMORIAL DONATIONS honor the memory of
someone in lieu of flowers or other gifts.
LEGACY GIFTS of an insurance policy or
retirement account funds, cash or stock help
ensure that the life-saving services we provide will
be there for generations to come.
WALL OF HONOR places a lasting tribute in
recognition of an individual or organization.
IN-KIND CONTRIBUTIONS support donor
recruitment efforts, blood drive campaigns, or
special fundraising events.
IN-HONOR GIFTS pay tribute to a loved one
celebrating a birthday, wedding, or other special
occasions.
THERE ARE MANY WAYS YOU CAN MAKE A DIFFERENCE. BE A
BLOOD DONOR. SPONSOR A BLOOD DRIVE. VOLUNTEER. FUND
A SPECIAL RECRUITMENT PROGRAM. OR SPONSOR AN EVENT
OR EDUCATIONAL OUTREACH PROGRAM FOR YOUNG PEOPLE.
EVENT SPONSORS, ATTENDEES, & PARTICIPANTS
IN AUCTIONS, DRAWINGS, AND RAFFLES AT
WHAT’S YOUR TYPE? BENEFITS RAISED MORE
THAN $145,000 TO HELP FUND SICKLE CELL AND
PLATELET DONOR RECRUITMENT EFFORTS, AND
SUPPORT OTHER CANCER CARE PROGRAMS.
SEE FUN EVENT PHOTOS:
MBC
.ORG
VISIT SUPPORT MBC AT MBC.ORG TO LEARN MORE
LEGACY
Caroline Foss
Wal-Mart Foundation
Greg & Lynn Funfar
Margi Olson
J. Scott Webster
Planned & Estate Gifts
Kathy Frey
Rani Gill
Betsey Perry, M.D.
Thomas & Marty Whelan
Mary LaChance
Grain Millers, Inc.
Brad Wood & Colleen
McGough Wood
Mark & Sue Glander
Nancy Quinnell
Peg McQuillan
Gray, Plant, Mooty,
Mooty & Bennett, P.A.
BENEFACTORS
CIRCLE
Jed Gorlin, M.D.
Rainy Lake
Medical Center
$500-$999
Hayward Area Memorial
Hospital/Nursing home
David & Gayle Poretti
Roger Green
June Stern (deceased)
CHAMPIONS
CIRCLE
Hays Companies
GUARDIANS
CIRCLE
$10,000+
$2,500-$4,999
Foundation for America’s
Blood Centers
Best Buy
Fred C. & Katherine B.
Andersen Foundation
Burlington Northern
Santa Fe Foundation
VISIONARIES
CIRCLE
$5,000-$9,999
Minnesota Timberwolves
Community Foundation
Roche Diagnostics
Blattner Energy, Inc.
Joe & Wendy Capetz
Excelen
Fenwal, Inc.
G & K Services
Haldorson & Pincombe
Investment Advisors
McGough Construction
Park Nicollet Foundation
Gary Shulze &
Patricia Frovarp
Wells Fargo
Pamela Hermann &
Daniel Polglaze
Immucor
Ken & Brenda LaChance
Pat Bartus Construction
Blue Cross and Blue
Shield of Minnesota
John Hasselfeldt
Jennifer Hjelle
Mary Keefer
Daniel & Judy Boulay
Patrick & Mary Keenan
Darrell Boyd
Rita Kenyon, J.D., SPHR
John & Kathy Buske
Ken Kieffer
Marie Chavez
Republic Bank
ADVOCATES
CIRCLE
$100-$499
Albert Starshak
Susan Adee
State Farm Companies
Foundation
Chloe Akina
Kevin Stephan, M.D.
& Deb Stephan
Jim & Kristi Allen
Donna Alexander
Xan Swenson
Michael & Dominique
Allinder
Timothy Kuck
Tankenoff Families
Foundation
Paul & Mary Anderson
Nancy McVean
Robert Tetzloff
Memorial Medical Center
James & Judith
Cherveny
Tania McVean
Dan & Trudy Thompson
Regency Beauty Institute
John De Rosier
Travelers Foundation
Bob & Linda Sherman
Robert Dow
Members Cooperative
Credit Union
Gary & Marcia Doty
St. Mary’s Duluth Clinic
- Essentia Health
Steve & Lisa Eastlack
David & Mari Meyer
Stephen & Carol
Eckstrom
Warren & Mary Lynn
Staley
Fairview University
Medical Center-Mesabi
Microsoft Giving
Campaign
Thomas Flynn
Minnesota Power
FOUNDERS
CIRCLE
$1,000-$2,499
Donald & Cindy Berglund
Boise Paper Holdings
Michelle Buchheit
Fish & Richardson P.C.
Kurt & Adrienne Linberg
Maurices
Aaron McGuire
Abram Walters
Naseem Ansari
Kathleen Balaban
Katherine Bauer
Julia Beauchaine
Aaron & Angie Weber
Thomas Becker,
M.D., M.B.A.
Robert & Jessica Weber
Nicole Behm-Koep
Ryan & Melissa Weber
Bradley Benn
THANKS TO A $ 5,000 GRANT FROM THE MINNESOTA TIMBERWOLVES FASTBREAK FOUNDATION AND MAJOR BLOOD DRIVE SPONSOR C. H. ROBINSON, WE INCREASED SICKLE CELL DONOR RECRUITMENT
Kirby Bennett &
Phil Losacker
William Bennett
Shawn & Annelie
Bergerson
Farrel Bergner
Paul & Krista Biason
Steve & Lori Carlson
James & Bonita Dooley
Ron & Cher Franzen
Elaine Grittner
Richard & Carrie Higgins
Tiffany Carlson
Andrew Dotson
Iris Freeman
Amy Gudmestad
Tony Castillo & Jennifer
LaChance Castillo
James & Sharon Dowiak
Michael & Karen Frey
Julie Gudmestad
Michael & Elizabeth
Hilpisch
Janice Dulinski
James Fuchs
Aaron Guggemos
James Duncan
Michael Fuchs
Tracie Eckstrom &
John Borgeson
Jane Galbraith
Michael & Carol
Gunderson
Rocky & Barb Chapin
Clare Chopp
Rick & Miki Blackmon
Don & Sharon
Christensen
Vivian Blank
James Christian
Debra Boardman
Rovena Claxton
James & Barbara
Esselman
Jeff & Lisa Bollinger
The Cliff Foundation
Sandra Eubanks
Cory Bonneville
Janet Conn
Kathleen Fannon
Lester & Bonnie
Goldblatt
Melissa Booth
Carol Cook
Dale Borgeson
Gary Countryman
James & Therese
Faulconbridge
Cathy Gorlin &
Marshall Tanick
Terrence Brandt
Patrick Courneya, M.D.
Benjamin Field
Mary Gould
Neil Brozen
Diane Crawley
Joy Fisher
Mike & Judith Graceman
Donald Brunnquell
James Crook
Ann Fleming
Doris Graf
Denise Bussa
Robert & Laura Daly
Kim Foley
Blake & Lori Grams
James Bymark
Stephanie Dennis
Rodney Forristall
Earl & Anne Gray
Arthur Calvert
Blaine Diesslin
Dean & Tammy Fox
Joan Gray
Ed & Judy Cannon
Matthew & Amy Dokken
Donovan & Kathy Frank
Monika Grefe
James Eppel, Jr.
Fred Gedelman
Morris Gjessing
Richard & Constance
Glattly
Pat & Jane Hinderscheid
Clay & Charlotte Hoes
Norman Horns
Therese Hackenmueller
Helen House
Harold Johnson
Timothy Hammett
Kent Howe
Mark & Jennifer Johnson
Hands On Twin Cities
Terry Hunter &
Mary LaChance
Randall Johnson
Mike & Sue Hangge
Michelle & Bob Hanson
Jaima Hanson
James Hanson
Richard & Julia Hanson
William & Maren Hart
Thomas Heaney
Jill Helmer
Anna Marie Henry
Susan Herridge
Patrick & Cheryl Hietpas
Timothy & Susan
Kennedy
Don & Mary Kietzmann
Marcellus & Marilyn Kilian
Dan Hymans
William & Sharon
Johnson
Jonathan & Jessica
Iserman
David & Kris Jones
Richard Koechlein
Philip & Susan Jones
Rachel Kraby
Therese Jordan
Jeff & Penny Kreutter
Rita Johnsen
Charles & Sally
Jorgensen
David Kringle
Andy & Pat Johnson
Paul Jungquist
Arnold Johnson
Barb Kalvik
Beth Johnson
Charlie Johnson
Suzanne & Robert
Karnitz
Clifford Johnson
Michael Kaul
Jason Jaynes
David Jensch
Mary Kimmes
Sue Kueppers
Emily Kulenkamp
William Kunkel
Jeffrey & Veronica Kvam
Lakehead Trucking Inc.
Jesslyn Larson
Greg & Nicole Lawrence
Todd & Julie Legut
Linne Lemke
Mike & Michelle Liebl
Molly Lindblad
John Lindquist
Bradley Linzie
Luther Infiniti of
Bloomington
Scott Lynch, J.D. &
Michelle Lynch
Marie Markley
Phillip & Lori Martin
Mary Matthys
John McDonald
David & Elaine Liss
Steve McNeil
Emily Parsons
James Rains
Linda Smith
Peg McQuillan
Adam Patil
Susan Rangeloff
Matt Sohlo
Peter Mellin
Jeffrey & Kimberly
Pearson
Ben & Ann Rank
Robert Sommers
Lori & Scott Ranney
Joel & Ann Spry
Melvin Reichstadt
St. Louis Park Police
Department
Barbara Miller
Carolyn Miller
Peg Mountin
Robert Mundt
John Murphy
David & Linda Nash
Anthony & Anne Navarro
William Nelson
Merritt Nequette
Mark & Mary Jo Nissen
William Nord
North Clinic, P.A.
Kevin Nosbisch
Lucinda Aamot Noonan
Walt & Eileen Lodermeier
Robert Loida
Eric & Barbara Lunde
Gene & Patricia McHugh
David & Carleen
McMillan
Jeff & Donna Olson
Fran Oprosko
Kathleen Park
Barbara Peickert
Pellco Excavating
Mike & Melinda Perfect
Judy Petersen
Jay Peterson
Sandra Pfister
Lisa Phillips Johnson
Robert & Herta Pike
Piper Jaffray Employee
Programs
Jim & Anita Platt
Edward & Peggy Pluimer
Kathy Ponder
Dean Porter
Marc & Vanessa Post
Premier Bank Minnesota
Nickolas Priadka
Heather Rennie
Daniel Riley
Paul Rogers
Robert Rosene
Michael Rossing
Marilyn Savage
Bill & Melody Sawyer
John & Charlotte
St. Martin
John Steinmetz
Gerald & Norane Stejskal
Margaret Storm
Jeff Strand
Mike & Karen Schneider
Joseph & Jennifer
Stukenberg
Michael Schrempp
David & Carol Suggs
Renee Servais
Patrick Supanich
Kent Severson
SupplyForce
Susan Shaughnessy
George & Virginia
Swanson
Charles & Anna
Silverman
Sarah Skowronsky
Ron & Gayle Taylor
Rick Teeter &
Nancy Swanson
The Victoria Velie
Henry Family
Foundation
Richard Thompson
Orlan Thorbeck
Kari Tohm
United States Steel
Foundation, Inc.
United Way of
Greater Twin Cities
Donald & Mary
Sue Wester
Dean & Beth Van Hoever
Bonnie & David
Westermoe
Karen Vanwert
Kurt Walker &
Andrea Orbita
John & Joy Wetzel
Philip & Christina White
Betsy Ward
Thomas Wiig
Kristi Weberg
Douglas & Diane Wild
Mark Wegge
Brent & Lynn Wilde
Robert Weiner
Bebe Willenbring
Melvin Weiss
Barbara Williams
Sheila Weiss
John Wilson
Paul & Joan Wernick
David & Lori Windschitl
A SPECIAL THANKS TO TWIN CITIES ORIGINALS RESTAURANTS FOR THEIR CONTINUING SUPPORT OF THE METRO AREA’S WHAT’S YOUR TYPE? FUNDRAISER
James Wolf
Teddy & Laura Wong
Anytime Fitness
Adeline Wright
Aramark
Josh Zenner
Paul Zenner
Theodore Zoukos
Arrowhead
Tennis Center
Art in the Alley
Austin Jarrow
IN KIND
AA Roll Off
Abdallah Candy
Acme Comedy Co.
Don Adams
Afton Alps
Afton House Inn
AJ’s Tanning
Avex
Kathleen Balaban
Basilica of St. Mary’s
Bay Island, Inc.
bCubed Custom
Helmets
Belknap Liquors
Bradley Benn
AlivePromo
Donald & Cindy
Berglund
Allegra Print & Imaging
Bernicks Pepsi
American Birkebeiner
Bibelot
AMSOIL
Biella
Angela’s Bella Flora
Black Bear Casino
Angie’s Kettle Corn
Black Forest Inn
Blacklock Photography
Galleries
Blue Fin Bay of
Lake Superior
Cory Bonneville
Breadsmith
Bryant-Lake Bowl
Buffalo Wild Wings
Bullyan Recreation
Center
Café Latte
Campbell Building
Materials
Christos
Diamond Nails
Cold Fusion
Doucette’s Special
Events Rentals
Cold One Liquor
ComedySportz
Comfort Suites
Comfort Zone Massage
Duluth-Superior
Symphony Orchestra
Cookie Cart
Dunn Bros. Coffee
Cookie Temptations
Duty Free America
Cooper Hill Bed
& Breakfast
Earthen Path Organic
Farm/Oak Center
General Store
Cork’s Irish Pub
CRAVE
Joe & Wendy Capetz
Cub Foods
Caribou Highlands
Daisies and Day Dreams
Bre Carlson
Dakota Jazz Club
Steve & Lori Carlson
Daugherty Appliance
Sales & Services
Tiffany Carlson
Cashwise Liquor
Chanhassen
Dinner Theatres
Chipotle
Duluth Children’s
Museum
Dee Independent
Cleaners
Deep Water Grille
& South Shore
Tracie Eckstrom
Cristina Edelstein
Eden Avenue Grill
Elko Speedway
Epicurean Cutting
Surfaces
Eventonomics
Field Logic
Fireside Hearth & Home
Fitger’s Wine Cellars
PLACE A LASTING TRIBUTE WITH AN INSCRIBED
PLAQUE ON THE WALL OF HONOR, LOCATED IN
THE LOBBY OF OUR ST. PAUL HEADQUARTERS.
IF WE HAVE MISSPELLED OR OMITTED ANY NAMES, WE APOLOGIZE. PLEASE CALL 651-332-7225 WITH CORRECTIONS
Jim & Chris Freytag
Hunt Electric
Lake Elmo Inn
Peg McQuillan
Mix 108
Betsey Perry, M.D.
Sail Away Café
James Fuchs
Maria Huntley
Tania McVean
San Pedro Café
Ichiban
MTM Osceola & St.
Croix Valley Railroad
Peterson Anderson Florist
G & K Services
Lake Superior Big
Top Chautauqua
Pinnacle Direct, Inc.
Sarabella
Game Stop
Illusion Theater
Pinstripes
Saratoga Liquor Company
Gardens of Salonica
InsideOut Studios
Pizza Lucé-Duluth
Bill & Melody Sawyer
Plymouth Playhouse/
Troupe America, Inc.
Scentsy
Gertens
Girl Friday Productions
Girl Scouts
Gizmoz
Google Grants
Grand Casino, Mille
Lacs & Hinckley
Irresistable Ink
Monika Grefe
Gronk’s Bar & Grill
Grussendorf Nursery
Robert Guiliani
Guthrie Theater
H!gh F!ve, LLC
Grandma’s Marathon
Therese Hackenmueller
Granite Gear
Michelle Hanson
Joan Gray
Harley Davidson
Alison Gray &
Robin Statz
Great Harvest
Bread Company
Great Lakes Aquarium
Great Waters Brewery
Haskell’s
Hawk Ridge Art
Lindsay Hegner
Holiday Inn
Holiday Stores
Home Lighting Gallery
Italian Village
Izzy’s Ice Cream Café
Jason Jaynes
Jitter’s
Jockey
Lake Superior
Bottle Shop
Lamar Advertising Co.
Leslie’s Garden, Inc.
Derek & Rachel Lindquist
Links at Northfork
Walt & Eileen Lodermeier
Loring Bar & Restaurant
Joe’s Garage
Phil Losacker &
Kirby Bennett
Charlie Johnson
Luci Ancora
Johnson Mertz
Therese Jordan
KARE 11
Kenwood Vineyards
Kond Potter
La Cocina de Ana
Ken & Brenda LaChance
Mall of America/
Nickelodeon Universe
Marquette Hotel
Mary Kay Inc.
Men’s Wearhouse
Messina & Associates
Mid-America Festivals
Wade Mier
Mill City Museum
Murray’s
Gary Nehring
Nexus
Nokomis Restaurant
& Bar
Minneapolis
Institute of Arts
Nonprofit Solutions
Minneapolis Precinct 4
North Loop Wine
& Spirits
Minnesota Ballet
Minnesota Orchestra
North Shore
Scenic Railroad
Minnesota State Fair
Northland Country Club
Minnesota Timberwolves
Community Foundation
Northwest Outlet
Minnesota Timberwolves
FastBreak Foundation
McCoy’s Public House
Minnesota
Transportation Museum
McGough Construction
Minnesota Twins
Steve McNeil
Minnesota Wild
Old Log Theater
Positive Energy for
Youth Ventures
Powder Ridge
Prairie Kitchen
Specialty Foods
Regency Beauty Institute
Rockler Company, Inc.
RockTenn
Rudolph’s BBQ
Schick Hardcore Fitness
Mike & Karen Schneider
Security Jewelers
Seven The Steakhouse
Shakopee Mdewakanton
Sioux Community/
Mystic Lake Casino
Shapco Printing
Sheraton-Duluth
Once Upon A Crime
Showplace ICON
Theatre, St. Louis Park
Ordway Center for
Performing Arts
Sinex Solutions
Over-the-Top Dance Studio
Sir Benedict’s Tavern
on the Lake
Park Square Theatre
Park Tavern
SMDC Skin
Renewal Clinic
Southern Theater
Toro Giving Program
Spill the Wine
Trends Salon & Spa
St. Clair Broiler
Twin Cities Originals
Ameriprise Employee
Gift Matching Program
St. Paul Saints
Utopia Salon
Bank of America
Stages Theatre Co.
Karen Vanwert
Centerpoint Energy
Star Pix Word Photo
Vintage Italian Pizza
ING
Kevin Stephan, M.D.
& Deb Stephan
Warners-Stellian Co.
Microsoft Giving
Campaign
SteppingStone Theatre
Sternberg Studios
Margaret Storm
Superior Shores Resort
Xan Swenson
Thomas & Marty Whelan
Wild Birds Unlimited
Wild Mountain
John Wilson
WMS UpNorth MN
Texas Road House
Brad Wood & Colleen
McGough Wood
The Current, 89.3 FM
Woolley’s Steakhouse
The Doctors; Dr. Phil
Wuollet Bakery
The Exchange
Yankee Furniture
Restoration
Three Rivers Park District
Kari Tohm
Ken & Phyllis Tohm
Zahn Investment Group
Zelo
Paul Zenner
MATCHING GIFTS
Piper Jaffray Employee
Programs
Quality Bicycle Products
State Farm Companies
Foundation
Thrivent Financial for
Lutherans Foundation
Travelers Foundation
United Way, Greater
Twin Cities
IN HONOR OF
Mike Blood
Bonnie Foley
Elizabeth Miller &
Chris Hosch
Sue Ponsford
Brian Murrell
Michael & Linda
Murrell
Parisk Nurisk IN MEMORY OF
Wallace Henry Bruning
Marcia Hinitz
Iola Christopherson
Mark & Jennifer
Johnson
Matthew Fisher
Connie Robinson
Daniel Foss
David & Mary
Beth Algert
Christopher Coxe
James & Bonita Dooley
Andrew Dotson
Steven Leo
Virginia Ries
Vannie & Ted Callstrom
Neil & Carol Fagerstrom
Jan Meyers
David & Karen Haugen
Delmar Weiss
Joseph & Denelle
Jensen
Diane Mash
Todd McCubbin
Michael Nelson
Sheila Weiss
Frank Wotring
Donald & Jane Wick
Randi Dammerud
Mitchell
Stephen &
Gail Johnson
William & Carolyn Kidd
Johan & Kari Kirkeng
Victor Kirsch
Aina Kretchman
John Luse
Marie Markley
Lucinda Aamot
Noonan
Charles & Joanne
Parsons
Martin Paulsen, Sr.
Synnove Bakke
Caroline Foss
Kathryn Rosati
Anne Beers
Cassie Ricker
Todd & Vicki Ruppert
Jacquie Bjerken
Sylvester & Jeanette
Schwartz
Edward & Mary Sunde
Antonia Brimeyer
Arlyce Shook
Anna Marie Henry
Milton & Barbara Sunde
James Brimeyer
Ingrid Slettemoen
Francis Fannon
Lois Gould
David & Diane Swenson
Erica Brown
David & Julie Wicklund
Kenneth Zimmer
David & Julie
Berthiaume
Stephanie Tieg
Cliff & Grace Clark
Lois Willette
Tove Corbett
Allard & Marguerite
Christenson
Richard Zoller
Teresa DesLaurier
John & Elaine Zimmer
Leota Goodney
Eugene Tedamonson
Lu Olean
Nichole Glesner
Elena Perfect & Family
Kathleen Fannon
Sarah Pederson
Weinhandl
Emily Parsons
Craig A. Henry
Blood drive sponsors play
a vital role in saving lives
Hundreds of businesses,
hospitals, schools, community
groups, and faith-based
organizations annually
partner with us to save lives
through blood donation.
And each year, at a Sponsor
Appreciation Luncheon, we
pay special tribute to key individuals and sponsoring
organizations for their outstanding contributions,
including the following 2010-2011 honorees:
Metro award winners
Northland award winners
Rookie of the Year · Lynell Hage, Honeywell
STAT · Surly Brewing Company
Scholarship Essay · Jamie Polaski, Proctor
High School
56 Day · Van Vorhis, Northland Center
Community Partner · Texas Roadhouse
Community Citizen · Minnesota Vikings
56 Day · 148th Fighter Wing, Minnesota Air
National Guard
College Partner of the Year · Tau Beta Pi
and Society of Women Engineers
Lifetime Achievement · Siemens
Coordinator of the Year · Anne Koss, ATK
MBC
.ORG
VISIT MBC.ORG/HOST-A-DRIVE TO LEARN MORE ABOUT SPONSORING A BLOOD DRIVE WITH MEMORIAL BLOOD CENTERS
Coordinator of the Year · Laurel Laudert,
Bigfork Valley Hospital
Local hospitals require over 2,000 units
each week to meet demand. And while
blood donations collected at MBC’s
11 donor centers help contribute to the
supply, blood drive sponsors play an even
more critical role hosting hundreds of
blood drives each month that empower
others to be life-saving heroes. Among our
many business and community partners,
we say thank you to the following:
Ameriprise Financial
Big Fork Valley Hospital
AT&T Tower
Blue Cross and Blue
Shield of Minnesota
ATK
BAE Systems
Basilica of St. Mary
Bemidji State University
Best Buy
Beth El Synogogue
Century Link
C.H. Robinson
Children’s Hospitals
and Clinics
Environmental Protection
Agency, Duluth
Essentia Health
Express Scripts
Church of St. Stephen
GE Fleet
City of Minneapolis
General Mills
Cloquet High School
Grace Church
Coleraine Greenway
High School
Grand Rapids
American Legion
The College of St.
Scholastica
Grand Rapids
High School
Community Memorial
Hospital, Cloquet
Grand Rapids RSVP
Cook Hospital
Cretin-Derham Hall
Great River Energy
HealthEast Care System
Delta Air Lines
Hennepin County
Medical Center
Boston Scientific
Donaldson Company
Hickman Chiropractic
Cargill
Dorsey & Whitney
Hinckley Finlayson
High School
Cara’s Birthday
Blood Drive
Duluth Central
High School
Honeywell
Carlson Companies
Duluth City Employees
Hopkins High School
Caterpillar Paving
Eden Prairie High School
IDS Center
ING
Isanti County
KARE 11
Loretto Community
Mall of America
Mount Olivet
Lutheran Church
MSOP, Moose Lake
Mt. Calvary
Lutheran Church
Maple Grove Hospital
North Memorial
Medical Center
Maple Northwestern
High School
Northland Executive
Center
Prudential
Supervalu
Queen of Peace Hospital
Target Corporation
Rasmussen College
TCF
RBC Capital Markets
Corporation
Thrivent Financial
Richfield High School
Sanford Bemidji
Medical Center
Sappi Corporation
Mdewakanton Sioux
Community
Northwestern Health
Sciences University
Medica
Oak Grove
Presbyterian Church
Select Comfort
Corporation
Osseo High School
St. Charles
Borromeo Church
Minneapolis Community
& Technical College
Minneapolis South
High School
Our Savior’s
Lutheran, Aurora
Minneapolis Southwest
High School
Park Center High School
Minnesota Power
and LHB
Minnesota School
of Business
Mound-Westonka
Community
Park Nicollet
Health Services
Pax Christi Catholic
Community
Pentair
Pine City Community
Seagate
St. Louis County
Employees
St. Luke’s
Star Tribune
Starkey Labs
Super One Foods
Superior Senior
High School
UMD Housing and
Residence Life
UnitedHealthcare
UnitedHealth Group
University of Minnesota
U.S. Bank
Wayzata High School
Wells Fargo
Willow River High School
Xcel Energy
Whether welcoming blood donors at
a donor center or ensuring their postdonation safety in our donor cafés,
volunteers contributed over 8,000 hours
Dedicated volunteers deliver
superior service to help save lives
Connie Adams
John Brusegard
Sarah Davis
Dawn Frederick
Judy Goodman
of time and talent to help us provide
Maria Amaro
Sharon Brusegard
Carrie Dickson
Denise Gabriel
Barbara Gotz
Alecia Anderson
Margaret Burton
Leah Driscoll
Rachel Gall
Susan Grace
service excellence to donors and
Jill Anderson
Angela Cariveau
Mike Driscoll
Rita Galston
Ali Gray
Mary Andrews
Tami Casper
Leanne Eliason
Tarikua Gebreamanuel
Amy Greene
Arletta Appelhof
Jennifer Castillo
Hillary Erickson
Clair Geistfeld
Katherine Gregg
Ann Arians
Scott Chandler
Carole Evans
Rachel Geistfeld
Priscilla Grillo
Jim Banister
William Cheng
Dell Evans
Gail Genin
Elaine Grittner
Nicole Behm-Koep
Colleen Chermak
Roger Fette
Lisa Genis
Jeremy Gunther
John Borgeson
Vicki Chouinard
Sandra Fevig
Rita Giesler
Therese Hackenmueller
Cara Bothun
Michael Collins
Bill Fleming
Rani Gill
Holly Hackett
Stephanie Bredael
Emily Corrigan
Jessica Fleming
Caron Goll
Bill Hall
Leah Bromaghim
Linnea Dahlin
Kari Foley
Laura Gonzalez
Amy Haney
hospital partners alike. We thank every
one of our 200 A-Team Volunteers,
Ambassadors, Donor Center Greeters,
Café Hosts, and Blood Transport
Drivers for their dedicated support.
Bob Hanson
Duane Kelling
Connie Luebke
Katie Murray
Ruth Ann Schelinder
Judith Smith
Emily Takkunen
Mandy Wienke
Margaret Hanson
Harrison Kelner
Joe Lynch
Clara Neis
Peggy Schendel
Kaleb Smith
Crystal Taylor
Brad Wood
Michelle Hanson
Karen Koen
Stephen Mages
Brian Nelson
Pamela Scherling
Linda Smith
Gayle Taylor
Colleen McGough Wood
Rebecca Hanson
Amber Koenig
MariAnn Mancuso
Steve Neuharth
Gayle Schreiber
Nancy Soman
Karin Tedere
CJ Woodrow
Tami Hartzell
Melissa Kraft
Mark Manns
Kevin Nosbisch
Lee Schuett
Cary Sorem
Norman Teigen
Kayla Wruck
Carol Hatcher
Jim Krahn
Benjamin Marsh
Andrew Nymo
Steve Schuett
Teri Speltz
Kathy Thiessen
James Zarembinski
Mary Hemmersbaugh
Lyndsay Kunkle
Jessie Mathiesen
John Olness
Ann Schumann
Gloria Sporer
Lucille Tiburzi
Tim Zhorne
Audrey Hendrickson
Matthew Kunkle
Tim McKnight
Carol Ongaro
Terrence Schwagel
Robin Statz
Meghan Tierney
Rosemary Hill
Brenda LaChance
Clair McWilliams
Jim Palmer
Rachel Schwalback
Phyllis Sterle
Araceli Turch
Marcia Hinitz
Ken LaChance
Beth Mekuria
Aimee Pappenfus
Lynn Seigel
Cory Stitzel
Peg Tyler
Charlotte Hoes
Lynn Landmark
Donna Meuers
Roma Patel
Gary Shulze
Dar Stong
Kelly Unger
Maria Huntley
Ben Lange
Edward Meuers
Molly Pease
Peter Simmons
Ron Stong
Jenna Unteidt
Kecia Jacobson
Carmine Langlois, Sr.
Joan Michel
Ashley Perfeerst
Amy Simms
Margaret Storm
Mary VanReken
Warren John
Joanne Lauber
Patricia Monaco
William Pinkney
Reggie Singh
Erin Strot
Cindy VanVuet
David Jones
Kim Chi Le
Amy Morris
Chad Pollock
Connie Lee
Kirk Mortensen
Larry Porter
Students Today
Leaders Forever
Abram Walters
Kristin Jones
Single Volunteers
of the Twin Cities
Mike Skelly
Judy Sullivan
Jamie Slater
Joan Sutliff
Andrea Smith
Xan Swenson
David Smith
Daniel Sylvester
Helen Jurkovich
Molly Lindblad
Marilyn Kaeli
Derek Lindquist
Sue Karnitz
Katie Little
Mike Kaul
Walt Lodermeier
Michelle-Dybvig
Mortensen
Mai-Ling Mui
Christina Muldowney
Amy Raether
Laurie Richardson
Arlen Rostvold
Mary Sacchetti
Larry Waterman
Meg Watson
Carol Weber
Shauna Webster
Sarah Wellenstein
A SPECIAL NOTE OF THANKS TO GENERAL MILLS VOLUNTEERS WHO HELPED SET UP AND ENSURE THE SUCCESS OF WHAT’S YOUR TYPE? METRO FUNDRAISER
2010-2011
financial summary
Where the money
comes from
LOCAL COMMUNITY SERVICE FEES from
hospital partners for blood products and services,
based on collection, processing, testing, and
distribution costs.
NATIONAL AND INTERNATIONAL SERVICE
FEES from non-partner hospitals for
products and services.
FINANCIAL CONTRIBUTIONS of cash, stock, life
insurance proceeds, and other monetary gifts.
Where the money goes
53% ..................COLLECTION, TESTING AND LAB SUPPLIES
42% ..................EMPLOYEE TALENT AND RELATED COSTS
4% ....................OTHER
4%
1% ....................MARKETING AND
DEVELOPMENT
42%
1%
53%
STATEMENTS OF FINANCIAL POSITION AS OF:
May 31, 2011
May 31, 2010
STATEMENTS OF ACTIVITIES FOR THE 12 MONTHS ENDING:
(AMOUNTS IN THOUSANDS)
(AMOUNTS IN THOUSANDS)
Assets
Revenue
Cash and Investments
Accounts Receivable, Net
Inventories, Net
$10,199
$8,518
6,281
5,484
Laboratory Services
Contributions
1,516
1,853
13,592
14,416
Other Assets
888
878
TOTAL ASSETS
$32,476
$31,149
Property, Plant & Equipment, Net
Liabilities and Net Assets
Accounts Payable
$2,790
$1,826
Accrued Expenses
2,342
3,054
Long Term Debt
4,850
5,471
Other Liabilities
1,685
2,448
TOTAL LIABILITIES
11,667
12,799
Restricted
TOTAL NET ASSETS
TOTAL NET ASSETS AND LIABILITIES
20,791
18,327
18
23
20,809
18,350
$32,476
$31,149
$36,749
$37,044
10,754
10,995
307
341
1,112
$48,930
$49,492
40,132
40,247
Operating Expenses
6,615
$6,440
TOTAL EXPENSE
46,747
46,687
2,183
2,805
276
(450)
$2,459
$2,335
TOTAL REVENUE
Expense
OPERATING CHANGE IN NET ASSETS
Non-Operating Revenue and Expense
TOTAL CHANGE IN NET ASSETS
Net Assets
May 31, 2010
1,120
Other
Cost of Components and Services
Liabilities
Unrestricted
Service Fees on Units Delivered
May 31, 2011
Leadership
excellence
Mission:
To help save lives by providing
blood and biomedical services.
OFFICERS
Vision:
To delight our customers and be
the best blood center in America.
Strategic Approach:
We create trusted solutions to help
customers achieve their goals.
Donald C. Berglund
Chief Executive Officer
John M. Buske
Vice President,
Finance and Chief
Financial Officer
Rovena Claxton
Vice President,
Human Resources
and Organization
Development
Jed Gorlin, M.D.
Medical Director and
Vice President, Medical
and Quality Affairs
Ken Kieffer
Vice President
of Collections,
Recruitment, and
Production Planning
Daniel Boulay
District Manager,
Cardiac Rhythm
Disease Management,
Medtronic, Inc.
Judy Petersen
Vice President,
Technical Operations
James Cherveny
Executive Vice
President, Hospital
Division (Retired),
SMDC Health System/
Essentia Health
BOARD OF
DIRECTORS
Thomas Becker, M.D.,
M.B.A. (Board Chair)
Medical Director, Care
Management and
Reimbursement,
Medica Health Plans
Patrick Courneya, M.D.
Medical Director, Health
Plans, HealthPartners
Matthew P. Dokken
Vice President,
Business Development,
ESPE Division, 3M
James Dowiak
Senior Vice President,
U.S. Bancorp
Thomas Heaney
Managing Director,
Trio Executive Search
Roger Green
Vice President, Strategy,
Policy, Marketing &
Communications,
HealthEast Care System
Rita Kenyon, J.D., SPHR
Chair, Human Resource
Management,
Concordia University
2011 Partnership Recognition Awards
Timothy Kuck
Executive Vice
President, Strategy and
Business Development,
Universal Hospital
Services, Inc.
Kenneth LaChance
(Secretary) Senior
Vice President of
Commercial Banking,
Wells Fargo Bank
Erik Lindell
Information Technology
Manager, Target
Scott Lynch, J.D.
Senior Vice President
and Chief Legal Officer,
Blue Cross and Blue
Shield of Minnesota
Phillip Martin (Vice
Chair) Partner,
Oppenheimer,
Wolff & Donnelly
Jeff Nelson
Partner, Tatum, LLC
Thomas J. Whelan
Executive Vice
President and Chief
Operating Officer,
Nemer Fieger
Brent L. Wilde
Senior Vice President
and Chief Financial
Officer, University of
Minnesota Physicians
NORTHLAND
ADVISORY
BOARD
Rani Gill
Executive Assistant
to the Mayor, City
of Superior
Kim Pearson
Dean of Continuing
Education, WITCSuperior
Bill Bennett
Chief Executive
Officer, LHB
Dan Hymans
Chief Executive Officer,
Ashland Memorial
Medical Center
Josh Zenner
Sports Director,
WDIO Television
Deb Boardman
CEO, Fairview University
Medical Center - Mesabi
Kevin Jacobson
Anchor, Northland
News Center
James Cherveny
Executive Vice
President, Hospital
Division (Retired)
SMDC Health System/
Essentia Health
Beth Johnson
Public Relations
Manager, Essentia
Health
Gary L. Doty
Owner/President, Doty
Development Group
Ron Franzen
Vice President,
Support Services,
St. Luke’s Hospital
Patrick Keenan
Assistant Director
of Student Activities
and Leadership
Development, University
of Minnesota Duluth
Jeanne Kucera
Assistant Vice
President, Human
Resources, Maurices,
Incorporated
Jeffrey McCullough, M.D.
Dr. Herbert F. Polesky Award for outstanding
contribution in the field of transfusion medicine
Cretin-Derham Hall
In Memory of Sister Judith Kavanaugh
William L. Hall, Jr. Award for dedication to
increasing the number of blood donors
Target Corporation
Dr. William A. O’Brien, Jr. Award for organizational
achievement in creating awareness of
the importance of blood donation
James V. Toscano
Presidential Award for a board member’s
outstanding support of Memorial Blood Centers
NON-PROFIT ORG.
U.S. POSTAGE
PAID
TWIN CITIES, MN
PERMIT NO. 4633
737 PELHAM BLVD.
SAINT PAUL, MN 55114
2011
ANNUAL REPORT TO THE COMMUNITY