Read success story

How Puget Sound Energy
AMPLIFIES ITS
COMMITMENT
TO EMPLOYEE
WELL-BEING
Puget Sound Energy (PSE) provides safe,
reliable and affordable energy to nearly
2 million customers across 10 counties in
Washington. It’s a well-known organization
in the greater Seattle community and 2015
Fit Friendly Worksite Award winner, which
highlights PSE’s commitment to employee
health, safety, diversity, teamwork and open
communication. To bring its values and culture
to life, PSE selected Limeade to launch its
employee well-being program,
myWellness at PSE.
TO DO THIS, PSE USED THE
FOLLOWING STRATEGIES:
• In-person events that inspire and
educate employee about well-being
• Subsidies for wearable devices
• Free and discounted partner resources
like WeightWatchers and ADURO human
performance coaching
• Support from leaders and managers
• Coordination with PSE’s community
outreach and internal PSE clubs
With multiple locations across the state,
As a result, MORE THAN 82% of
nearly 30% of employees work in the field.
eligible employees now participate in
PSE knew it needed strong organizational
myWellness at PSE.
support to drive program participation and
positive results.
Read on to find out how PSE amplifies its
commitment to employees.
2
|
IN-PERSON EVENTS
Throughout the year, PSE hosts two major
health and well-being events to inspire
employees and share information about
well-being resources.
BE WELL BE SAFE DAY
Employees can stop by vendor booths to learn
about different elements of their well-being—
from biometric testing and financial wellbeing counseling to volunteer opportunities.
Organizational leaders share why they
prioritize employee well-being —
and employees who attend receive points in
the myWellness program.
More than 700 employees attended
Be Well Be Safe Day in 2016.
ENERGIZED LUNCHEON
Employees who achieve the top myWellness
incentive level earn a free, heart-healthy lunch
and hear well-being success stories from
leaders across the organization. The event
connects like-minded peers who make health
and well-being a personal priority.
More than 200 employees reached the
program’s top ‘Energized Level’ in 2015,
which required consistent engagement
throughout the year.
3
|
2
SAN JUAN
Sumas Generating Station
WHATCOM
PEND
OREILLE
62 Miles / 124,000 Steps
2
SKAGIT
3
OKANOGAN
FERRY
111 Miles / 222,000 Steps
ISLAND
Baker River Hydroelectric
CLALLAM
SNOHOMISH
CHELAN
JEFFERSON
1
KITSAP
GRAYS
HARBOR
Bellevue Office
191 Miles
382,000 Steps
Lower Snake River
Wind Facility
Wild Horse Wind
and Solar Facility
DOUGLAS
SPOKANE
KING
4
LINCOLN
MASON
1
KITTITAS
138 Miles / 276,000 Steps
3
STEVENS
5
GRANT
ADAMS
4
PIERCE
THURSTON
WHITMAN
178 Miles / 356,000 Steps
PACIFIC
LEWIS
Mint Farm
Generating Station
WAHKIAKUM
7
COWLITZ
7
FRANKLIN
YAKIMA
WALLA WALLA
221 Miles / 442,000 Steps
CLARK
KLICKITAT
COLUMBIA
5
209 Miles / 418,000 Steps
SKAMANIA
PROMOTING
WEARABLES
GARFIELD
BENTON
6
ASOTIN
Goldendale Generating
Station
WALK AROUND PSE
6
PSE launched a team challenge, “Walk Around
PSE,” encouraging employees to track their
than 80 wearable devices and fitness apps,
steps and take a virtual tour around PSE’s
so it’s easy to track minutes, miles and steps
iconic locations throughout the state.
— and earn points along the way. Wearables
Join a team of PSE employees in the Walk Around PSE
challenge this summer and you can earn up to 500 wellness
are a visible reminder to get up and move
points! Track your steps doing whatever activity you enjoy
throughout the work day. To encourage
WEtour”
WALK
and go on a “virtual
aroundBECAUSE
some of PSE’s most
healthy habits and awareness of daily iconic
steps, locations.TEAM CHALLENGE
The Limeade platform integrates with more
Take the challenge
PSE created a Fitbit webstore with
Walk around PSE
part 1: at PSE supported the company’s
MyWellness
Your team “walks” 1,084,000 steps from Bellevue to Lower
United Way Giving Campaign with the “We
Snake River Facility between May 31–July 15. Worth 250 points.
walk because” team challenge to raise
Four months after the webstore launched,
Walk around PSE
part 2: and encourage employee giving.
awareness
employees connecting devices to myWellness
Your team completes the loop by logging another 1,136,000
More than 500 employees formed 60
increased by 53%. PSE has since extended
stepsafrom Lower Snake River back to Bellevue between
July 18–Aug. 31.teams
Worth to
250compete.
points. The five teams with the
discount to employees’ friends and family.
most steps received $500 donations made
Join today!
by PSE to the charity of their choice.
Visit mywellnessatpse.limeade.com and click on “the Walk
Around PSE challenge” to get started.
discounted pricing for employees.
4
|
PARTNER
RESOURCES
PSE’s whole-employee approach extends
beyond physical health — which has helped
boost most dimensions of employee wellbeing (i.e., emotional health, work well-being).
But the company’s Limeade Well-Being
Assessment data shows employees may need
extra support in vital physical areas. In 2014,
employee weight, heart health and blood
sugar scores remained stagnant, and more
than 60 percent of employees
were overweight.
PSE amplified its support by integrating
coaching and weight loss partner programs
into the myWellness program.
WEIGHT WATCHERS
PSE pays 50 percent of each WeightWatchers
subscription and awards 200 myWellness
points for enrolling in the program.
“ONE EMPLOYEE HAS TO
IGNITE YOUR LIFE COACHING
LEAVE MY STAFF MEETINGS
Eligible employees receive free access
to ADURO “Ignite Your Life” coaching
programs on nutrition, stress management,
smoking cessation and more. Employees
earn myWellness points for attending six
virtual coaching sessions. By the end of
the program, coaching participants
consuming high levels of processed
food reduced their intake by 88%.
EVERY MONDAY 15 MINUTES
EARLY SO HE CAN MAKE HIS
WEIGHTWATCHERS WEIGH-IN
— AND I THINK IT’S TERRIFIC.
WE WANT TO ENCOURAGE IT.”
Margaret Hopkins, VP & Chief Information Officer
5
|
SUPPORT
FROM LEADERS
& MANAGERS
“IT’S VERY IMPORTANT FOR
MANAGERS TO SET AN
EXAMPLE FOR THEIR TEAM.
YOUR TEAM REALLY LOOKS
TO YOU FOR GUIDANCE AND
Leaders need to reinforce employee
well-being on a daily basis and across every
level and department. Leadership support is
a key component of the myWellness at PSE
program, and it starts with managers giving
direct reports the freedom and flexibility for
self-care during the work day. For example,
managers in the IT department created a “no
lunchtime meetings” rule to ensure employees
have time to take breaks, get outside and run
personal errands.
6
|
EMULATES HOW YOU ACT IN
THE OFFICE.”
Susan, PSE employee
USER STORIES
“THE PROGRAM HAS REALLY
HELPED ME IMPROVE MY SLEEP
THROUGH AWARENESS OF HOW
OFF COURSE I WAS...IT TOOK TIME
TO BUILD UP TO DEVELOP GOOD
HABITS, BUT NOW I’LL REGULARLY
GET 8 HOURS OF SLEEP A NIGHT.”
Brian,
PSE employee
“I DECIDED TO SIGN UP FOR THE
SEATTLE TO PORTLAND BIKE RIDE
WHEN I STARTED GETTING MORE
HEALTHY — I WAS LIKE ‘I CAN
DO THIS.”
Josh,
PSE employee
7
|
“OVER THE COURSE OF A YEAR I’VE
LOST 40 POUNDS. I’VE BECOME
MORE CONFIDENT IN MYSELF AND
A LITTLE MORE OUTGOING. I FEEL
LIKE I ENJOY COMING TO WORK
A LOT MORE.”
Amy,
PSE employee
“IT’S JUST A FEW MINUTES OF
YOUR TIME A DAY. ONCE YOU
ACTUALLY START SEEING THE
SUCCESS AND MOMENTUM
YOU’LL GET ADDICTED TO IT.”
Brad,
PSE employee
“IF YOU’RE NOT INVESTING IN
YOUR EMPLOYEES, THERE’S
REALLY NOT MUCH MORE TO
INVEST IN. PEOPLE ARE FIRST
AND FOREMOST AT PSE, AND WE
DECIDED WE NEEDED TO PROVIDE
THE TOOLS AND RESOURCES TO
MAKE SURE THEIR WELL-BEING IS
BEING TAKEN CARE OF.”
Kimberly Harris, CEO
8
|
limeade.com