WATERLOO REGION LOCAL IMMIGRATION PARTNERSHIP COUNCIL (LIPC)
An Environmental Scan of English Language Services
Inventory of Existing English Language Services and Programs in
Waterloo Region
(April 2010)
Prepared by:
73 King Street West, Suite 300
Kitchener, Ontario N2G 1A7
Phone: (519) 741-1318 Fax: (519) 741-8262
E-mail: [email protected]
www.communitybasedresearch.ca
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LIPC Lead Community Partners
LIPC Funder
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TABLE OF CONTENTS
1. Overview of the Exisitng English Language Sservices .......................................................... 4
1.1 Introduction ............................................................................................................................................ 4
1.2 Methodology........................................................................................................................................... 4
1.3 Limitations............................................................................................................................................... 4
1.4 Structure of the Inventory ...................................................................................................................... 5
1.5 Use of the Inventory ............................................................................................................................... 5
2. Language Assessment Centres ....................................................................................................6
3. Formal English Language Services and Programs ......................................................................8
3.1 English as a Second Language (ESL) ....................................................................................................... 8
3.2. Language Instruction for Newcomers to Canada (LINC) ...................................................................... 11
3.3. Enhanced Language Training (ELT) and Occupation Specific Language Training (OSLT) ..................... 13
3.4. Other Formal Programs ....................................................................................................................... 17
4. Informal English Language Services and Programs .................................................................. 20
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1. OVERVIEW OF THE EXISITNG ENGLISH LANGUAGE SERVICES
1.1 INTRODUCTION
One of the three main focuses of the environmental scan was to provide an overview of existing English
language services available for newcomers/English language learners in the Region of Waterloo. The
categories of the list were determined by the scan’s work group members and were then presented to
the LIP interim council, who approved of these categories. In addition to providing an overview of the
existing English language services and programs in the Region of Waterloo, this list may serve as a
resource for both service providers in assisting clients as well as by newcomers and English language
learners who wish to access an English language program.
1.2 METHODOLOGY
The list of existing English language services in Waterloo Region was compiled using the
following methods and sources. First, we received lists of selected English language services from both
the KW Multicultural Centre and the YMCAs of Kitchener-Waterloo and Cambridge. Second, we
received names of organizations and/or institutions providing English language instruction through both
the online stakeholder survey as well as through the various client surveys. Upon collection of the
names of various organizations and institutions providing English language services, we contacted them
and the various details that are found on the list were confirmed. Throughout the stage of making
contact with service providers, other services and programs as well as their respective organization were
brought to our attention.
Once the first draft was completed, service providers whose programs are found on the list were
sent a copy of the document and asked to verify the information for their respective organization or
institution and make any modifications and/or additions to their listing. The first draft was also
presented to and distributed amongst the Interim LIP Council for their feedback and approval.
1.3 LIMITATIONS
This list is not exhaustive, as it is probable that there may be additional English language services
and programs being offered informally throughout the Region of Waterloo. This is probable because
some informal services may be targeted for specific individuals and/or groups belonging to certain
communities, and thus, are not advertised widely throughout the Region.
Throughout the process of collecting the data for this inventory of services and programs, it
became apparent that the industry of English language services and programs is fast-changing. The
cause of many alterations to services and programs seems to be a result of both client needs and
attendance as well as service provider resources, especially when we are referring to informal programs
run on a drop-in basis and volunteer-led. As a result, information on the list may need updating on a
regular basis to keep it current and accurate.
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1.4 STRUCTURE OF THE INVENTORY
The services and programs on this list are divided into three main categories: language
assessment centres; formal English language services and programs; and informal English language
services and programs.
Language assessment centres are places where clients can go to have their language needs
assessed in order to be referred to and/or placed into the appropriate program and level. Under this
section there are also listed sites that offer English language testing, such as the International English
Language Testing System (IELTS).
Formal English language services or programs are those which provide accreditation and/or
involve an application process and eligibility criteria for clients and take place in an educational setting.
Language Instruction for Newcomers to Canada (LINC), English as a Second Language (ESL), Enhanced
Language Training (ELT), Occupation Specific Language Training (OSLT) and other programs offered by
Conestoga College and Renison University College are found under this formal section.
In Waterloo Region there are a total of 33 formal programs/sites. LINC is offered at six sites
across the Region: three in Kitchener; two in Waterloo; and one in Cambridge. ESL is offered at eight
sites: five in Kitchener, two in Cambridge and one in Millbank. Conestoga College’s ELT program is
offered at their Waterloo Campus, and their three OSLT programs are offered at their Doon Campus in
Kitchener, four programs are offered through St. Louis Adult Learning Centre in Kitchener. Of the
remaining formal programs offered through Conestoga College and Renison University College, one is
offered in Kitchener, four are offered in Waterloo, and two are offered in both Kitchener and Waterloo.
Under informal English language services and programs, conversation circles, tutoring, and
informal ESL classes, etc. are listed. These are programs where informal conversation and/or English
lessons take place and are provided by a variety of organizations, as well as through many partnerships
in communities across Waterloo Region. In total, there are 29 informal programs/sites. Fifteen of those
programs/sites are in Kitchener; ten are in Cambridge; and four are located in Waterloo.
Each of the main sections previously mentioned are divided into five categories:
Organization/Partners/Funders; Location and Contact; Eligibility Criteria; Other services offered; and
Program Information. Under these categories a variety of information is presented, including who is
eligible to participate in the program or service and whether childcare or transportation is provided for
participants.
1.5 USE OF THE INVENTORY
This list will be of great use to both service providers as well as newcomers and English language
learners in the Region of Waterloo. The feedback from service providers has been very positive as they
recognize a need for this type of resource in the Region of Waterloo. Many service providers are looking
forward to having this resource and also utilizing this finished product to assist their clients in accessing
the appropriate English language program or service.
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2. LANGUAGE ASSESSMENT CENTRES
These are the Centres where clients’ English language skills are assessed in order to be placed in the
appropriate program. Following is the list of existing language assessment centres in Waterloo Region.
Organization/
Funder/
Partners
KW YMCA (CIC)
Language Assessment
Centre
Location & contact
Eligibility criteria
KW YMCA Language
Assessment Centre
rd
800 King St W (3 floor)
Kitchener
(519) 579-9622
[email protected]
Adult landed immigrants,
convention refugees and
people to whom Canada
intends to give landed status
Other services offered
Program Information
The Language Assessment Centres is an assessment, referral and information service
Three certified assessors
Service is free for eligible students
Open the year round
Office hours: Monday to Friday 8:30am to 4:30pm; Friday 8:30am to 12pm
Appointments can be booked by phone or in person
The assessors use various Canadian Language Benchmarks-based tests to determine language level in Listening, Speaking, Reading and Writing.
After the assessments clients are referred to language training or offered information on other programs
Assessments used: Canadian Language Benchmarks Assessment (CLBA), Canadian Language Benchmarks Literacy Assessment (CLBLA), Canadian
Language Benchmarks Placement Test (CLBPT) and Enhanced Language Training Placement Assessment (ELTPA) measuring levels Literacy to
Benchmark 10
St. Louis Language Assessment Open for all adults- No
St. Louis Adult
restrictions
Learning Centre – ESL Centre
St. Joseph Campus
Program
160 Courtland Ave E
Kitchener
(519) 745-1201 ext. 303
(MCI)
[email protected]
Program Information
The Language Assessment Centres is an assessment and placement service
The assessors use the Canadian Language Benchmarks Placement test to determine language level in Listening, Speaking, Reading and Writing.
After the assessments clients are offered placement options based on ability and student objectives
Open from September through July
Office hours: Monday to Friday 8:30am to 1pm; Monday and Wednesday 6pm to 7:30pm
Assessments used: Canadian Language Benchmarks Placement Test (CLBPT) & Canadian Language Benchmark 6 Exit test
Assessments take place Monday through Friday at 9am, 1pm and Monday night at 6:15pm
Cost: $20.00 for St. Louis students and $40.00 for general public
Clients may book an appointment in person at any campus
Community services may book an appointment by phone for a client
Assessment required before entrance to the St. Louis ESL program– Assessments also offered to non students
Students receive a Canadian Language Benchmark Assessment Report and access to all ESL programming for the school year
Two certified CLB assessors
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St. Louis Adult
Learning Centre – ESL
Program
St. Louis Language Assessment
Centre
Cambridge Campus
82 Beverly St Cambridge
(519) 745-1201 ext. 532
(MCI)
Program Information
[email protected]
Open for all adults- No
restrictions
The Language Assessment Centres is an assessment and placement service
The assessors use the Canadian Language Benchmarks Placement test to determine language level in Listening, Speaking, Reading and Writing.
After the assessments clients are offered placement options based on ability and student objectives
Open from September through June
Office hours: Monday, Tuesday, Thursday, Friday 8:30 to 10:30am; Wednesday 1:30pm to 3:30pm & 5:30 pm to 7:30 pm
Assessment offered: Canadian Language Benchmarks Placement Test
Assessments take place on Wednesdays at 1pm and 6:15pm
Cost: $20.00 for St. Louis students and $40.00 for general public
Clients may book an appointment in person at any campus
Community services may book an appointment by phone for a client
Assessment required before entrance to the St. Louis ESL program - Assessments also offered to non students
Students receive a Canadian Language Benchmark Assessment Report and access to all ESL programming for the school year
Two certified CLB assessors
Conestoga College
Anyone who needs to
Conestoga College
Doon Campus
complete the language
299 Doon Valley Dr
proficiency test
International English
Kitchener
Language Testing System
www.conestogac.on.ca/ielts
(IELTS)
Program Information
Used for immigration, college and university placement, and acceptance into professional associations
Academic and General Training versions
St. Mary’s Campus
St. Louis Adult
70 Young St
Learning Centre
Kitchener
(519) 745-1201 ext. 245
(MCI)
[email protected]
Anyone who needs to
complete the language
proficiency test
CLB 6-7
Test of English as a Foreign
Language (TOEFL) and
International English
Language Testing System
(IELTS) Preparation
Program
Program Information
This program offers preparation in both the TOEFL and the IELTS tests
The TOEFL and IELTS Preparation Program helps those who wish to learn about both tests and improve their English language skills
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3. FORMAL ENGLISH LANGUAGE SERVICES AND PROGRAMS
These include services or programs which provide accreditation and/or involve an application process
and eligibility criteria for clients. These services and programs take place in an educational setting.
Following is the list of existing formal language services and programs in Waterloo Region.
3.1 ENGLISH AS A SECOND LANGUAGE (ESL)
These are classes for individuals whose first language is neither English nor French. In Waterloo Region,
St. Louis Adult Learning and Continuing Education Centre offers ESL. This program is funded by the
Ministry of Citizenship and Immigration. Following is the list of programs offered by the St. Louis Centre.
Organization/
Funder/
Partners
St. Louis Adult
Learning Centre – ESL
program
Location & contact
Eligibility criteria
Other services offered
Main Campus
80 Young St
Kitchener
(519) 745-1201 ext.245
Open for all adults- No
restrictions
Student Bus Pass rate from GRT
Child care offered for children 31months to 5 years
of age (NEW for September 2010)
[email protected]
(MCI)
Other childcare spaces -$15.00 per half day
Program Information
Continuous intake, September through July
Office hours: Monday to Friday 8:30am to 1:00pm; and 3:15 to 3:45pm Monday and Wednesday 6 to 7:30pm
Classes take place Monday to Thursday- late afternoon 4 to 6pm
Levels offered: ESL 3 & 4 - Curriculum based on Canadian Language Benchmarks
Specialized courses offered for levels 2+; Computers – Beginners, Experienced and Advanced (Monday to Thursday - all year)
Specialized courses offered for levels 3+; ESL for Customer Service – Smart Serve certification (Monday to Thursday – September – term 1)
Summer School skill booster program is offered in July
St. Mary’s Campus
Open for all adults- No
Student Bus Pass rate from GRT
St. Louis Adult
70
Young
St
restrictions
Learning Centre -ESL
Kitchener
Child care offered for children 31 months to 5
program
(519) 745-1201 ext. 245
years of age (NEW for September 2010)
[email protected]
(MCI)
Other childcare spaces -$15.00 per half day
Program Information
Continuous intake, September through July
Office hours (located at main campus): Monday to Friday 8:30am to 1pm; and 3:15 to 3:45pm. Monday and Wednesday 6 to 7:30pm
Levels offered: 1 – 6+ and literacy level ( for those not literate in their own language) Curriculum based on Canadian Language Benchmarks
Classes take place; Monday to Friday, 3 times a day and Saturday morning
8:45 to 11:45am- all levels (8 classes) Classes focus on listening, speaking, reading and writing
12:30 to 3:00pm- all levels (8 classes) Classes focus on either listening, speaking or reading, writing
3:15 to 5:15pm- levels 6/7 (1 class) Classes focus on advanced reading and writing
6:30 to 9:30pm- levels 4, 5, 6 and TOEFL/IELTS (4 classes - Monday and Wednesday)
Saturday classes: 9am to 12pm – Levels 1-3 (start in September) Levels 4- 6 currently offered (2 classes) Class focuses on listening, speaking,
reading and writing
Focus classes - Reading and Writing – Intermediate & Advanced; Pronunciation; Communication
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Specialized courses offered; TOEFL/IELTS
Summer School skill booster program is offered in July
St. Joseph Campus
St. Louis Adult
160 Courtland Ave E
Learning Centre-ESL
Kitchener
program
(519) 745-1201 ext. 303
[email protected]
(MCI)
Open for all adults- No
restrictions
Student Bus Pass rate from GRT
Child care offered for children 18 months to 4
years of age (NEW for September 2010)
Other childcare spaces available priced according
to age
Program Information
Continuous intake, September through June
Office hours: Monday to Friday 8:30am to 1pm; Monday and Wednesday 6 to 7:30pm
Levels offered: 1 – 6+ and literacy level ( for those not literate in their own language) Curriculum based on Canadian Language Benchmarks
Classes take place; Monday to Friday, 3 times a day
8:45 to 11:45 am- all levels (7 classes) Classes focus on listening, speaking, reading and writing
12:30 to 3:00 pm- all levels (7 classes) Classes focus on either listening, speaking or reading, writing
6:30 to 9:30pm- levels literacy/1; 2; 3 (3 classes Monday and Wednesday)
Focus classes - Communication classes; Reading and Writing Intermediate; Pronunciation
Specialized courses offered; Reading & Writing for Intermediate Speakers (class designed for students who have little to no literacy skills)
Specialized courses offered; ESL for Transport - based on enrolment (class designed for students who are interested in pursuing a career in the
trucking industry)
St. Francis Campus,
Open for all adults- No
Student Bus Pass rate from GRT
St. Louis Adult
154
Gatewood
Rd
restrictions
Learning Centre -ESL
Kitchener
program
(519) 745-1201 ext. 401
[email protected]
(MCI)
Program Information
Continuous intake, September through June
Office hours: Monday to Friday 8:30am to 1pm
Levels offered: 1 – 4 and literacy level (for those not literate in their own language) Curriculum based on Canadian Language Benchmarks
Classes take place; Monday to Friday
8:45 to 11:45am (3 classes) Classes focus on listening, speaking, reading and writing
12:30 to 3pm (3 classes) Classes focus on either listening, speaking or reading, writing
Cambridge Campus
Open for all adults- No
Student Bus Pass rate from GRT
St. Louis Adult
82
Beverly
St
restrictions
Learning Centre -ESL
Cambridge
Child care offered for children 18 months to 5
program
(519) 745-1201 ext. 532
years of age (NEW for September 2010)
[email protected]
(MCI)
Program Information
Other childcare spaces -$15.00 per half day
Continuous intake, September through July
Office hours: Monday; Tuesday, Thursday, Friday 8:30 to 10:30am; Wednesday 1:30 to 3:30pm & 5:30 pm to 7:30 pm
Levels offered: 1 – 6 and literacy level (for those not literate in their own language) Curriculum based on Canadian Language Benchmarks
Classes take place; Monday to Friday
8:45 to 11:45am- (4 classes) Classes focus on listening, speaking, reading and writing
12:30 to 3pm- (2 classes) Classes focus on either listening, speaking or reading, writing
6:30 to 9:30pm- (1 class) Class focuses on listening, speaking, reading and writing
Chandler Mowat Community
Open for all adults- No
Student Bus Pass rate from GRT
St. Louis Adult
Centre
restrictions
Learning Centre -ESL
222 Chandler Dr.
program
Kitchener
(519) 745-1201 ext. 303
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(MCI)
[email protected]
Program Information
Continuous intake, September through June
Office hours at St. Joseph campus: Monday, Tuesday, Thursday, Friday 8:30am to 1pm; Wednesday 1:30 to 3:30pm & 5 to 7:30pm
Levels offered: 1 – 3 and literacy level (for those not literate in their own language). Curriculum based on Canadian Language Benchmarks
Classes take place; Monday to Friday 9:15am to 12:15 pm
David Durward Centre
Open for all adults
Student bus pass rate from Grand River Transit
St. Louis Adult
62
Dickson
St
Learning Centre -ESL
Cambridge
Designed for Senior Citizens
program
[email protected]
(MCI)
In cooperation with the
David Durward Center
Program Information
Continuous intake, September through June
Office hours at Cambridge campus: Monday, Tuesday, Thursday, Friday 8:30 to 10:30am; Wednesday 1:30 to 3:30pm & 5:30 to 7:30 pm
Classes take place: Tuesday, Wednesday and Thursday afternoons: 1pm to 4pm
English language instruction based on student needs
Crosshill Mennonite Church
Open for all adults- No
St. Louis Adult
2537
Hutchison
Rd
RR
#1
restrictions
Learning Centre – ESL
Millbank
Program
(519)-699-5299
Designed for individuals who
are from the Low German
Or
Mennonite community
(MCI)
In collaboration with
Woolwich Community
Health Centre and the
Early Years
St. Louis Adult Learning Centre
(519) 745-1201 ext.280
[email protected]
Program Information
Continuous intake
Office hours at St. Joseph campus: Monday, Tuesday, Thursday, Friday 8:30am to 1pm; Wednesday 1:30 to 3:30 pm & 5 to 7:30 pm
Levels offered: 1 – 3 and literacy level ( for those not literate in their own language)
Classes take place; Tuesday nights: 7 to 9pm
English language instruction based on student needs
Fall and Spring sessions
Main Site
Permanent Residents of
St. Louis Adult
80 Young St
Canada
Learning and
Kitchener
Continuing Education (519) 745-1201 ext. 200
At least 18 years of age
Centre
(CIC)
Live in Canada for at least
three years
Citizenship Program
Program Information
6 sessions scheduled throughout the year
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Tuesdays from 6:45 to 9:45 pm
St. Mary’s West Campus
St. Louis Adult
77 Young St
Learning and
Kitchener
Continuing Education (519) 745-1201 ext. 200
Centre
Permanent Residents of
Canada
At least 18 years of age
Live in Canada for at least
three years
(CIC)
Citizenship Program
Program Information
6 sessions scheduled throughout the year
Saturdays from 9am to 12:30pm
3.2. LANGUAGE INSTRUCTION FOR NEWCOMERS TO CANADA
(LINC)
The Language Instruction for Newcomers to Canada (LINC) Program provides free basic French and
English language courses to adult permanent residents. The program is delivered/funded by: Citizenship
and Immigration Canada (CIC). Individuals who wish to participate in a course must first contact the
nearest LINC assessment centre or immigrant services organization for an assessment of their language
training needs and a referral to LINC course providers in their community. (Source:
http://www.servicecanada.gc.ca/eng/goc/linc.shtml). Following is the list of LINC programs offered in
Waterloo Region.
Organization/
Funder/
Partners
Conestoga College
(CIC)
Location & contact
Eligibility criteria
Other services offered
Kitchener Site
800 King St W
Kitchener
(519) 886-3300
[email protected]
Permanent residents and
convention refugees
Bus tickets are available to those considered
eligible after submitting an application
Stickers for the purchase of reduced price student
bus passes are available
Program Information
Continuous intake, September through July
Office hours: Monday to Friday, 8:30am to 4pm
Levels offered: 1-7 and Literacy level
Classes take place Monday through Friday, 3 times a day
9 to 11:30am: 6 classes
12:30 to 3pm: 6 classes
3:15 to 5:45pm: 2 classes (level 3 and 4/5)
On Tuesdays and Thursdays from 7 to 9:30pm, literacy through to level 7 is offered (4 classes: literacy/1; 2/3; 4/5; 6/7)
On Mondays and Wednesdays from 7 to 9:30pm, Business for Foreign Trained Professionals class is provided (designed for students at levels 4/5)
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Conestoga College
(CIC)
Waterloo Site
145 Lincoln Rd
Waterloo
(519) 886-6749
[email protected]
Permanent residents and
convention refugees
Bus tickets are available to those considered
eligible after submitting an application
Stickers for the purchase of reduced price student
bus passes are available
Childcare is available for children 6 months to 6
years of age
Program Information
Continuous intake, September through July
Office hours: Monday to Friday, 8:30am to 4pm
Levels offered: 1-7 and Literacy level
Classes take place Monday to Friday, 2 times a day, 9 to 11:30am and 12:30 to 3pm
Cambridge Site
Permanent residents and
Conestoga College
150 Main St
convention refugees
Cambridge
(CIC)
(519) 740-8797
[email protected]
Bus tickets are available to those considered
eligible after submitting an application
Stickers for the purchase of reduced price student
bus passes are available
Childcare is available for children 18 months to 6
years of age
Program Information
Continuous intake, September through July
Office hours: Monday to Friday, 8:30am-4pm
Levels offered: 1-7 and Literacy level
Classes take place Monday through Friday, 2 times a day, 9 to 11:30am and 12:30 to 3:00pm
On Tuesdays and Thursdays from 7 to 9:30pm Literacy through to Level 7 is offered (4 classes: literacy/1, 2 /3, 4 /5, 5 /7)
Main Site
Landed immigrants,
Discounted bus passes are available to those who
St. Louis Adult
80
Young
St
permanent
residents
or
are not eligible for bus tickets
Learning Centre
Kitchener
convention refugees
(519) 745-1201
Childcare offered for children 6 months to 5 years
(CIC)
[email protected]
of age
Program Information
Office hours: Monday to Friday 8am to 4pm- actual hours for registration may change; usually 8:30 to 10am; 11:30am to 1pm;3 to 4pm
18 classes (literacy; 1,2,3,4,5,6/7)
Older adult program at Downtown Community Centre on Mondays and Wednesdays from 9:00-11:30am
Morning classes: 8:45 to 11:45am
Afternoon classes: 12:30 to 3:30pm
Continuous intake
Classes offered from Sept (Monday after Labour Day) until end of June.
Follow much the same timeline as the regular school system.
St. Francis Site
Landed immigrants,
154 Gatewood Rd
permanent residents or
Kitchener
convention refugees
(519) 745-1201
(CIC)
[email protected]
St. Louis Adult
Learning Centre
Discounted bus passes are available to those who
are not eligible for bus tickets
Childcare offered for children 19 months to 5
years of age
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Program Information
Office hours: Monday to Friday 8am to 4pm- actual hours for registration may change; may change to 8:30 to 10am; 11:30am to 1pm;3 to 4pm
8 classes (literacy; 1; 2/3; 4/5)
Morning classes: 8:45 to 11:45am
Afternoon classes: 12:30 to 3:30pm
Continuous intake
Classes offered from Sept (Monday after Labour Day) until end of June.
Follow much the same timeline as the regular school system.
Approximately 60 students enrolled and 20 on waiting list
First United Church
16 William St W
Waterloo
(CIC)
(519) 571-0360
[email protected]
First United Church
Permanent residents and,
those who have received
notice of decision are still
eligible
Childcare available
Bus tickets are provided
Program Information
Monday to Thursday 9am to 12pm; 12:30 to 3pm; Friday 9am to 12pm
Offer classes up to LINC level 5
Four classes in the morning and four classes in the afternoon
About 15 students per class in total
About 6 students on waiting list (mainly because of childcare spaces).
Continuous intake
3.3. ENHANCED LANGUAGE TRAINING (ELT) AND OCCUPATION
SPECIFIC LANGUAGE TRAINING (OSLT)
These advanced level programs involve English language instruction based on workplace tasks.
Following is the list of existing programs in Waterloo Region.
Organization/
Funder/
Partner
Conestoga College
(CIC)
Enhanced Language
Training for Engineering
Professionals (ELT)
Location & Contact
Eligibility criteria
Other services offered
Conestoga College
Waterloo Campus
108 University Ave E
Waterloo
(519)748-5220 ext. 3751
[email protected]
Landed immigrants,
permanent residents or
convention refugees
Bus tickets or parking permits are offered (except
for Canadian citizens)
Internationally trained in field
of Engineering
Must have CBL 6-7
Program Information
Language training (Jan 4/10-Feb 12/10 and June 21/10-Aug 31/10)
Job shadow/work placement (Feb 15/10- March 31/10 and Sept 1-30)
Office hours: Monday to Friday 8:30am to 4pm
1 class each term; Monday to Thursday 9am to 12pm
Evening class in Auto Cad or Project Management
17 students enrolled in winter session
Majority of students are female
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Conestoga College
(CIC)
Occupation Specific
Language Training for
Health Care (OSLT)
Conestoga College
Doon Campus
299 Doon Valley Dr
Kitchener
(519)748-5220 ext. 3751
[email protected]
Landed immigrants,
permanent residents or
convention refugees
Bus tickets or parking permits are offered (except
for Canadian citizens)
Training or experience in any
field of Health Care
Must have CLB 6-8
Program Information
Office hours: Monday to Friday 8:30am to 4pm
Class runs Monday to Thursday 9am to 12pm
To be offered in the Fall of 2010
Capacity of 20 students
Conestoga College
Conestoga College
Doon Campus
299 Doon Valley Dr
(CIC)
Kitchener
(519)748-5220 ext. 3751
[email protected]
Occupation Specific
Language Training for Early
Childhood Educator (OSLT)
Landed immigrants,
permanent residents or
convention refugees
Bus tickets or parking permits are offered (except
for Canadian citizens)
Training or experience in any
field of Early Childhood
Education
Must have CLB 6-8
Program Information
Office hours: Monday to Friday 8:30am to 4pm
Class runs Monday to Thursday 9am to 12pm
To be offered in the Spring of 2010
Capacity of 20 students
Conestoga College
Conestoga College
Doon Campus
299 Doon Valley Dr
(CIC)
Kitchener
(519)748-5220 ext. 3751
Occupation Specific
[email protected]
Language Training for
Accounting (OSLT)
Landed immigrants,
permanent residents or
convention refugees
Bus tickets or parking permits are offered (except
for Canadian citizens)
Training or experience in
accounting
Must have CLB 6-8
Program Information
Office hours: Monday to Friday 8:30am to 4pm
Class runs Monday to Thursday 9am to 12pm
To be offered Spring 2010
Capacity of 20 students
Conestoga College
(MCI)
Pre-Health Bridge to
Practical Nursing Diploma
for Internationally Trained
Health Professionals
Conestoga College
Doon Campus
299 Doon Valley Dr
Kitchener
(519)748-5220
[email protected]
Designed for individuals who
have international diploma or
degree in a healthcare
discipline
Tuition and books are paid for during first
semester
Must have CLB 7
Program Information
1 year, full time program (May 2010 to April 2011 and May 2011 to April 2012)
First semester- half nursing courses, half English language skills courses, two 2 week practicums
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Second semester- regular Practical Nursing Diploma courses with the elective of an English writing course
Third semester- practicum
18 students currently enrolled
29 students on waiting list for May 2010
Mixed gender
Admission Criteria:
CLB minimum of two sixes and two sevens
Diploma or degree in health care (provide transcript and other documents with translation if needed). International Credential Assessment
Service (ICAS) must verify credentials
Candidates will be interviewed by the Chair of Nursing
Conestoga College
New Canadians that are
Conestoga College
299 Doon Valley Dr
employed
Kitchener
English in the Workplace
108 University Ave E
Waterloo
Language that Works
(519)748-5220 ext. 2455
Program
[email protected]
Program Information
One on one workplace-based language training (at the workplace or at a Conestoga College campus)
Focus on English communication skills for work and workplace culture
Program runs year round; and schedule is based on workplace needs
Courses are available at all levels of proficiency, specific to workplace and occupations (e.g. Business, Technology, Health Care, Food Services)
Currently offering courses at local companies and organizations
Language coaching (one-on-one and small group); and large group or small group classes available
Main Campus
Open to all English language
Student Bus Pass rate from Grand River Transit
St. Louis Adult
80
Young
St
learners
Learning Centre – ESL
Kitchener
Program
(519) 745-1201 ext.245
[email protected]
(MCI)
English in the Workplace
Program Information
Workplace-based language training offered at either the workplace or St. Louis Adult Learning Centre
Focus on English communication skills for work and workplace culture ( curriculum based on requirements )
Program runs year round; and schedule is based on workplace needs
Courses are available at all levels of proficiency based on the specific needs of the workplace
St. Joseph Campus
Open to all English language
Student Bus Pass rate from Grand River Transit
St. Louis Adult
160
Courtland
Ave
E
learners
Learning Centre
Kitchener
(519) 745-1201 ext. 303
ESL 5 (CLB L6, S6, R5, W5)
[email protected]
minimum requirement for
entrance
(MCI)
ESL for Trucking
Sign up system
Specialized Language Training
for students who are
interested in pursuing a
career in the transportation
industry
Program Information
Page 15
This program provides industry specific language and communication skills to support ESL learners in qualifying for training and securing
employment in the professional transport sector or attend a truck driver training program.
The curriculum topics include; Careers in the Trucking Industry; Mechanics and the Shop; The Yard and the Dock; Safety and Compliance;
Mapping and Routing; Driver Exam Preparations; Driving Challenges
September to February [2010]
1 class each year
Admission Criteria:
CLB minimum of L6, S6, R5, W5
Candidates will be assessed, interviewed and do an aptitude test
Main Campus
Open to all English language
Student Bus Pass rate from Grand River Transit
St. Louis Adult
80
Young
St
learners
Learning Centre
Kitchener
(519) 745-1201 ext.235
CLB 7 minimum requirement
(Ministry of
for entrance
S8, L8, R7, W7
Education)
ESL for Secondary School
Credit
Sign up system
Program Information
This is a secondary school credit program consisting of two levels of instruction - DOI and EOI. Students will be assessed and with an ESL 7 gain
entrance into this transitional credit based program.
ESL for Credit is offered 2 times a year (September and April)
Main Campus
Open for students who have
Student Bus Pass rate from Grand River Transit
St. Louis Adult
80
Young
St
achieved
ESL
7
(
S8,
L8,
R7,
Learning Centre
Kitchener
W7)
(519) 745-1201 ext.245
(MCI)
[email protected]
CLB 3 minimum requirement
for entrance
S3L3,R3, W3
Sign up system
ESL for the Customer
Service Industry
Specialized Language Training
for students who are
interested in pursuing a
career in the customer
service industry
Program Information
This program provides industry specific language and communication skills to support ESL learners in securing employment in the customer
service industry. Students will learn the requirements for the Smart Serve certification and have the opportunity challenge the test. The
curriculum topics include; Careers in the customer service Industry; English communication skills for work and workplace culture, telephone
communication strategies, the service ethic, handling customer complaints, employability skills, job search
September to December [2010]
1 class each year
Page 16
3.4. OTHER FORMAL PROGRAMS
These English language programs are usually offered through colleges and universities. Following is the
list of these formal programs offered in Waterloo Region.
Organization/
Funder/
Partners
Conestoga College
English Language Studies
(ELS)
Location & contact
Eligibility criteria
Conestoga College
Doon Campus
299 Doon Valley Dr
Kitchener
(519) 748-5220 ext. 3874
Open for everyone
Other services offered
Must apply and pay
appropriate application and
tuition fees
Program Information
Post-secondary certificate
Focus is on language and academic skills
Intakes in September, January, and May
Midterm intake for international students
151 students currently enrolled
Gender is balanced
Individuals in Second Career program may have up to 3 semesters paid in ELS if more English language skills are necessary in career training
Conestoga College
Open to everyone
Conestoga College
299 Doon Valley Dr
Kitchener
Apply and pay tuition fees
108 University Ave E
Waterloo
(519)748-5220 ext. 3751
English as a Second
[email protected]
Language
Continuing Education
Program Information
Courses offered year round (Sept.-Dec.; Jan.-Apr.; May-July)
Evening and Saturday classes
Courses available:
Conversational English- Advanced/ESL
Conversational English- Intermediate/ESL
Pronunciation- Intermediate/ESL
Pronunciation- Advanced/ESL
Writing- Advanced/ESL
Grammar- Advanced/ESL
English Language Coaching (for individuals or small groups)
English for Business- Communication Basics, Communication for Participation, Communication to Persuade, and Communication for Success (Low
Intermediate- High Advanced Levels)
English for Health Care
English for Hospitality: ESL for Food Services
English Skills- IELTS and TOEFL Preparation
Page 17
Conestoga College
English for Business: High
Technology Option (for
English for Business or
Public Sector)
Conestoga College
299 Doon Valley Dr
Kitchener
108 University Ave E
Waterloo
(519)748-5220 ext. 3751
[email protected]
Applicants must have Ontario
Secondary School Diploma, or
equivalent, OR 19 years of
age or older
Apply and pay tuition fees
Program Information
Certificate program
For individuals who want to improve their communication skills for employment in high tech industries, business workplaces, or the public sector
Renison University College
Open for everyone
240 Westmount Rd N
Waterloo
Must apply and pay
(519) 884-4404 ext. 28624
appropriate application and
tuition fees
Renison University
College- University of
Waterloo
English Language
Institute
English for Academic
Success
Program Information
Offered full time and part time
Program is designed for individuals wanting to attend a university in which English language is primary language of study
Four levels: low intermediate to advanced
20 student capacity
Successful completion results in not needing to write the TOEFL or IELTS test for the University of Waterloo or Wilfrid Laurier University
Certificate from Renison University College’s English Language Institute
Renison University College
Open to everyone
Renison University
College- University of 240 Westmount Rd N
Waterloo
Must apply and pay
Waterloo
(519) 884-4404 ext. 28624
appropriate tuition fees
English Language
Institute
English for Success
Program Information
Four week program
Takes place during the month of August
Renison University College
Renison University
College- University of 240 Westmount Rd N
Waterloo
Waterloo
(519) 884-4404 ext. 28616
Open to everyone
Must apply and pay
appropriate application and
tuition fees
English Language
Institute
ESL Writing and Grammar
for the Workplace
Program Information
Page 18
th
th
January 14 to March 18
Thursdays 6 to 8:30pm
Focus is on ESL grammar and business writing
Renison University College
Renison University
College- University of 240 Westmount Rd N
Waterloo
Waterloo
(519) 884-4404 ext. 28658
Open to University of
Waterloo and Wilfrid Laurier
University students whom
English is a second language
English Language
Institute
ESL Credit Courses
Program Information
Undergraduate courses: ESL 101R Fundamentals of Spoken English and ESL 102R Introduction to Error Correction in Writing
Graduate courses: ESL 102R Introduction to Error Correction in Writing, ESL 601R Professional Spoken English, ESL 602R Fundamentals of
Scholarly Writing in English
Page 19
4. INFORMAL ENGLISH LAN GUAGE SERVICES AND PROGRAMS
These include programs where informal conversation and/or English lessons take place. A number of
such programs offered in Waterloo Region are listed below.
Organization/
Funder/
Partners
YMCA Host Program
(CIC)
Conversation Circle
Location & contact
Eligibility criteria
Courtland-Shelley Community
Centre
1064 G Courtland Ave
Kitchener
(519) 571-7953
Open to everyone
Other services offered
Program Information
Wednesdays and Fridays 9:30 to 11:30am
Downtown Community Centre
35 Weber St W
Kitchener
(519) 741-2501
Conversation Circle
YMCA Host Program
(CIC)
Open to everyone
Childcare available with notice
Geared towards older adults
Program Information
Tuesdays 9 to 11am
Hazelglen Alliance
Church
Conversation Circle
Hazelglen Alliance Church
45 Hazelglen Dr
Kitchener
(519) 744-6670
Adults and teens, 14 and up
Must have some knowledge
of English
Program Information
Classes run Monday nights 7 to 8:30pm for ten weeks (Started Jan. 11/10)
Drop-in, but must call before attending
Approximately 25 to 30 participants
Kingsdale Community Centre,
YMCA Host Program
80 Wilson Ave
(CIC) and House of
Kitchener
Friendship
(519) 742-8327
Open to everyone
Childcare available
Conversation Circle
Program Information
Thursdays 9:30 to 11am
YMCA Host Program
(CIC)
Conversation Circle
Kitchener Public Library
85 Queen St N
Kitchener
(519) 743-0271 ext. 253
Open to everyone
Program Information
Tuesdays 7 to 8:30pm
Approximately 10 to 15 participants
KW YMCA (Host Program)
YMCA Host Program
rd
800 King St W (3 floor)
(CIC)
Kitchener
(519) 579-9622 ext. 243
Conversation Circle
Open to everyone
Page 20
Program Information
Wednesdays 3:30 to 5pm
Approximately 14 participants
Paulander Community Centre
YMCA Host Program
60 Paulander St Unit 1
(CIC), The Journey
Kitchener
Ministry, Mosaic
(519) 886-4680
Counselling and
(519) 741-1152
Open to everyone
Family Services
Conversation Circle
Program Information
Tuesdays 7 to 9pm
Approximately 5 to 8 participants
Sunnydale Community Centre
508 – H Sunnydale Pl
Waterloo
(519) 883-0410
YMCA Host Program
(CIC) and House of
Friendship
Open to everyone
Childcare available for children who are 2 1/2
years old up
Bus tickets are provided
Conversation Circle
Program Information
Tues and Thurs 1 to 3pm
Approximately 10 to 12 participants
Spaces are limited for childcare, therefore it is best to call and pre-register for this service
Stanley Park Community Centre Open to everyone
YMCA Host Program
505 Franklin St N
(CIC)
Kitchener
Geared towards older adults
(519) 741-2504
Conversation Circle
Program Information
Wednesdays 12:30 to 2pm
Approximately 20 participants
Majority of participants are aged 50 and up
The Journey Ministry Centre
YMCA Host Program
(CIC) and The Journey 162 Victoria St S
Kitchener
Ministry
(519) 886-4680
Open to everyone
Conversation Circle
Program Information
Mondays and Wednesdays 7 to 8:30pm
Approximately 5 to 7 participants
Queen Street Commons Cafe
The Working Centre
43 Queen St S
and Mennonite
Kitchener
Coalition for Refugee
MCRS (519) 571-1912
Support
TWC (519) 743-1151
Open to everyone (including
English speaking volunteers)
Speak English Café
(Conversation Circle)
Program Information
Thursdays 6 to 9pm
Page 21
Approximately 20 to 40 participants
Gender is balanced
The Dwelling Place
Victoria Hills Community
Centre
10 Chopin Dr
Kitchener
(519) 741-2717
Conversation Circle
The Dwelling Place (519) 841-3935
Open to everyone
Program Information
Tuesdays 9:30 to 11am
Approximately 9 to 10 participants
Majority of participants are females
Waterloo Public Library
McCormick Branch
500 Parkside Dr
Waterloo
Conversation Circle
(519) 885-1920
YMCA Host Program
(CIC)
Open to everyone
Program Information
Wednesdays 6:30 to 8pm
YMCA Host Program
(CIC), Cedar Creek
Community Church,
Cambridge Public
Libraries
Queen’s Square Library
1 North Square
Cambridge
(519) 650-7022
Newcomers to Canada
Transportation (bus tickets)
Will accept Canadian Citizens
if necessary
Childcare available
Newcomers to Canada
Transportation (bus tickets)
Will accept Canadian Citizens
if necessary
Childcare available
Newcomers to Canada
Transportation (bus tickets)
Will accept Canadian Citizens
if necessary
Childcare available
Conversation Circle
Program Information
Wednesday 6:15 to 8pm
Approximately 50 participants
Classes are divided at tables by level
Continuous intake
YMCA Host Program
(CIC), Cedar Creek
Community Church,
Cambridge Public
Libraries
Clements Mill Library
50 Saginaw Parkway
Cambridge
(519) 650-7022
Conversation Circle
Program Information
Tuesday 6:15 to 8pm
Approximately 10 participants
Classes are divided at tables by level
Continuous intake
YMCA Host Program
(CIC), Cedar Creek
Community Church,
Cambridge Public
Libraries, Hespeler
Preston Library
435 King St E
Cambridge
(519) 650-7022
Page 22
Baptist Church
Conversation Circle
Program Information
Thursday 6:15 to 8pm
Approximately 10 participants
Classes are divided at tables by level
Continuous intake
Hespeler Library
YMCA Host Program
5 Tannery St E
(CIC), Cedar Creek
Cambridge
Community Church,
(519) 650-7022
Cambridge Public
Libraries, Hespeler
Baptist Church
Newcomers to Canada
Transportation (bus tickets)
Will accept Canadian Citizens
if necessary
Childcare available
Open to everyone
Childcare available
Conversation Circle
Program Information
Tuesday 6:15pm to 8pm
Approximately 10 participants
Classes are divided at tables by level
Continuous intake
Greenway-Chaplin Community
YMCA Host Program
Centre
(CIC)
116 Rouse Ave
Cambridge
Conversation Circle
(519) 623-4220
Program Information
Tuesdays 1 to 2pm
Approximately 4-5 participants
Cambridge YMCA
YMCA Newcomer
258 Hespeler Rd
Settlement Program
Cambridge
(MCI)
(519) 621-1621
Open to everyone
Conversation Circle
Program Information
Tuesdays 4:30 to 5:30pm
Approximately 6 participants
Maximum of 10 participants
Alison Neighbourhood
YMCA Host Program
Community Centre
(CIC)
127 Elgin St N
Cambridge
Conversation Circle
(519) 620-1867
Open to everyone
Childcare available
Open to everyone
Childcare available
Program Information
Saturdays 10 to 11am
One level
Continuous intake
Presently, the maximum number of participants is 12
Christopher Champlain
YMCA Host Program
Community Centre
Page 23
(CIC)
Conversation Circle
8-125 Champlain Blvd
Cambridge
(519) 621-2930
Program Information
Mondays 1:30 to 2:30pm
YMCA Host Program
(CIC)
Conversation Circle
Southwood Community Centre
241 Southwood Dr, Unit 1
Cambridge
(519) 621-2930
Open to everyone
Popcorn House
292 Shepherd Ave
Cambridge
(519) 654-9444
Open to everyone
Childcare available
Program Information
Tuesdays 2 to 3pm
Popcorn House and
YMCA Host Program
ESL/Conversation Circle
Program Information
Tuesdays and Thursdays 12:30 to 2:30pm
One level
Approximately 10 participants and 1 volunteer facilitator
Cultural cooking classes included in each lesson
All women participants
Messiah Lutheran
Church
ESL Class
Messiah Lutheran Church
700 Glen Forrest Blvd
Waterloo
(519) 884-3849
Open to everyone
Program Information
Class runs from February 9 to May 18 (more sessions may be added in the future, if there is enough interest)
Tuesdays 9:30 to 11am
Two groups running simultaneously, one for beginner students and another for more advanced students
Each student’s language needs and interests are assessed by lead course instructor to determine both course content and materials to be used
during class and for homework
Students have the opportunity to be paired with a conversation partner for the duration of the course. Their conversation partner is a native
English speaker from the congregation who will meet with them one-on-one outside of class time for at least one hour each week to practice
their English
There are approximately 5 to 6 students. The limit is 10
Most students are female
Continuous intake
Victoria Hills Community
Open to everyone
Two different classes are provided for kids while
The Dwelling Place
Centre
parents attend class
10 Chopin Dr
Kitchener
English Conversational
Victoria Hills (519) 741-2717
Classes
The Dwelling Place (519) 841-3935
Program Information
Thursdays 7 to 8:45pm
Families are invited as there are three programs running simultaneously: English conversational class for adults, homework club for school-aged
children, and preschool for those aged 3-6
Multi-level class with many native speakers for small group and pair exercises
Adult conversation class attendance is approximately 15 to 20
Homework club: 10 kids
Page 24
Preschool: 6 kids
Highland Baptist
Church
ESL Class
Highland Baptist Church
135 Highland Rd W
Kitchener
(519) 745-9461
(519) 741-1284
(519) 744-9875
Open to everyone
Program Information
Meet on alternate Thursdays from 7 to 8:30pm (April 1, 15, 30, and May 14)
Homework club for teenagers of the group takes place on the off Thursdays. This club helps young participants with projects and homework and
work towards their Literacy test
14 participants on average
Run by volunteers
Centreville Chicopee
Open to everyone
Childcare available
Centreville Chicopee
Community Centre
Community Centre
141 Morgan Ave
Kitchener,
English Language Classes
(519) 741-2490
Program Information
Tuesdays and Thursdays 1:15 to 3:15pm
Average of 3 to 4 students
Majority female
KW Multicultural
Centre
(In cooperation with St.
Louis Adult Learning
Centre)
KW Multicultural Centre
102 King St W
Kitchener
(519)745-2531 ext. 131
Open to everyone
One on One Tutoring
Program Information
Private English coaching
Sessions run once a week for 2 hours for a minimum of 4 months
Emmanuel United Church
Open to all new Canadian
Emmanuel United
22
Bridgeport
Rd
W
women who want to learn or
Church
Waterloo
improve their English verbal
(519) 886-1471
or written skills
Childcare available
Women of Worth
Program Information
Tuesdays 6:45 to 8:30pm
Basic computer skills also offered
Sewing lessons are also available
Page 25