Departure fee leaves Auckland Airport for good

Airport Times
Keeping the Auckland Airport community informed | Issue 74 May 2008 | ISSN1176-9432
Departure
fee leaves
Auckland Airport
for good
Inside this issue:
• Manukau Harbour Crossing project kicks off
• Firefighters climb stairs for charity
• Tiffany & Co. sunglasses in store!
• Plus much more…
Cover & right:
Travellers will no
longer need to pay
a $25 departure
fee when departing
New Zealand from
Auckland.
Departure
fee leaves
Auckland
Airport for
good
If you are leaving New Zealand
from Auckland Airport on or after
1 July 2008 you will be relieved
to discover you no longer need
to pay a $25 departure fee at
Auckland’s international terminal.
This is a much anticipated change
certain to improve your travelling
experience.
This is one of the most significant
changes to be made to international
travel procedures in New Zealand
in years, bringing Auckland Airport
into line with other major international
gateways around the world and
making departure easier for all
travellers.
“Airport and airline customers, that is,
the travelling public, have been telling
us for a while that the old departure
fee process was a genuine hassle,”
Auckland Airport chief executive
02 | Airport Times
officer Don Huse says, “so we are
delighted to have developed, along
with the airlines, a solution that takes
the old collection process link out of
the chain and simplifies travel.”
This change, a first for New Zealand,
was one of the outcomes of the most
recent pricing consultation with the
airlines. “The project has ensured
travellers have no further need to pay
a last-minute fee and that a transition
to an alternative collection system
runs smoothly,” said Tony Gollin,
general manager aeronautical, who
led consultation with the airlines to
develop this new process.
In the past, what is commonly known
as a departure fee was actually
an Airport Development Charge
(ADC) paid by travellers via the $25
departure fee at Auckland Airport. This
ADC fee has now been replaced by
a Passenger Services Charge (PSC),
which, from 1 July 2008, will be levied
on airlines rather than on travellers.
In practice, this means that instead
of travellers paying a departure fee,
a new charge (PSC) will be levied
onto airlines at a charge of $13 for
each way of a traveller’s journey (both
arrival and departure). Individual
airlines will be responsible for deciding
if and how they collect the charge
from passengers.
The most important
thing for international
travellers to remember
is that from 1 July
2008 they no longer
need to pay a $25
departure fee at the
airport when departing
from Auckland.
The travel and tourism industry
has welcomed the move, with chief
executive of the Travel Agents’
Association of New Zealand (TAANZ)
Paul Yeo saying, “This is a milestone
along the way to making Auckland a
world-class travel destination.
“Ease of arrival and departure is a
vital aspect of any travel experience,
and this change will simplify things
for everyone.” George Hickton, chief
executive of Tourism New Zealand,
says, “Removing the departure fee
will help to bring Auckland Airport
into line with other major airports
worldwide. Its removal will help ease
the departure process for the millions
of international visitors who visit New
Zealand every year, and hopefully
that will make their visits here a little
more enjoyable.”
Far left: (from left
to right) Manukau
City Councillor Alf
Filipaina, Transit
Board member
James Hill, Associate
Transport Minister
Judith Tizard and
Transport Minister
Annette King pose
for the official sodturning photo.
Turning a new sod
A recent crisp early April morning saw a hardy
group of government ministers, mayors, iwi,
kaumatua, officials, board members and other
illustrious guests gather to witness the official
sod-turning of the SH20 Manukau Harbour
Crossing project.
The project means a new four-lane bridge will be
constructed alongside the existing bridge over the
Manukau Harbour between Onehunga and Mangere
Bridge, and the connecting sections of motorway will
be widened. Scheduled to be finished in time for the
hosting of the 2011 Rugby World Cup, it will eventually
create four lanes in both directions across the harbour.
This new bridge will make a big difference to the daily
lives of people who travel to Auckland Airport, improving
access to and from New Zealand’s gateway and forming
an important piece of the huge jigsaw of transport
projects currently under way to get Auckland moving
more quickly. It is estimated that over 160,000 vehicles
a day will be using the new bridge by 2021.
Left: Brownie
Rauwhero and Eru
Thompson from
Puukaki Te Aakitai
lead the dawn
blessing ceremony
accompanied by the
Minister of Transport,
Associate Minister of
Transport and Transit
delegates.
The benefits will not be limited to improving car transport
links and access across Manukau and Auckland, because
the new bridge is also designed to accommodate
alternative forms of transport, including bus priority
lanes, upgraded pedestrian and cycle routes, and even
a provision for a future rail link.
Left: DFS Auckland
It has been an action-packed introduction to the role for
David, as he has been in the store manager position for only Airport store manager
David Bisset.
two months. He returned to the DFS Auckland team after
spending three years working for the company in Singapore
managing the duty-free business at Changi Airport.
David is pleased with the reaction from travellers to
the new arrivals store and thinks that many people
are “amazed by the fantastic new look and the vastly
expanded range of products”.
Introducing DFS Store Manager
David Bisset
Sleep is a foreign word this month to newly
appointed DFS airport store manager David Bisset
after he has worked around the clock to open the
new arrivals store.
“I was really proud of what we achieved in Singapore with
the opening of terminal 3 and was initially sceptical that
the standard could be matched here in New Zealand.
But the new arrivals store really exceeds the current
international standard.”
As part of overseeing the DFS airport staff, David is
concentrating on ensuring staff are experts in the products
on offer. He believes that customers want staff who are
passionate and knowledgeable about what they are selling
and can help them make informed decisions on their
purchases.
David and his DFS team pulled double shifts for several
days in a row before the opening to make sure the sparkling
new store was fully stocked and kitted out in time.
“People are amazed by the
fantastic new look and the vastly
expanded range of products”.
“It felt a bit like the television programme ‘Extreme
Makeover’ trying to get the store ready. But like the show
it all magically came together right on time, thanks to the
hard work of our team,” says David.
“Our goal is to create an unmatched shopping experience.
Our new specialist roles for scotch, wine and electronics
will have genuinely passionate people sharing their expert
knowledge with customers in exciting and interactive ways.”
Staff parking
Once again thank you for your patience around staff
car parking at the international terminal. An information
leaflet is currently being prepared to inform you
on current activities and plans for the next nine
months. In the meantime if you have any questions
or concerns, or have observed any car parking
abuse please email [email protected]
Airport Times | 03
Right: Paul Duffy,
(centre) leads
Reverend Jim
Rauwhero (right)
and Joe Matata (left)
through the new
arrivals area for the
official blessing.
[email protected]
Auckland Airport’s sustainability
advisor Martin Fryer, recently
attended an Asia-Pacific
Economic Cooperation
(APEC) symposium on aviation
emissions in Kuala Lumpur.
New arrivals area is
blessed
The issue of air travel and its
impact on climate change
through carbon dioxide
emissions is a global concern.
While the paint was drying and the final shelves were stocked, the
new arrivals area at Auckland’s international terminal was officially
blessed by local Maori.
The two-day conference
examined what the entire
aviation industry is doing
to reduce emissions with
presentations on some
exciting projects.
Just hours before the area opened for business kaumatua Reverend Jim
Rauwhero led a group of local Maori elders through the new space reciting
a sacred blessing.
Jim was accompanied by representatives from the airport marae, other local
marae and airport management for the spine-tingling occasion. “It was a very
special day for all those in attendance,” said Auckland Airport Marae business
development manager Zella Morrison-Briars. “In Maori culture, it is customary
for kaumatua to bless new buildings, it offers a spiritual connection to the land.”
A special part of the occasion was the blessing of the magnificent Maori
artwork which formed the entrance to the former arrivals area. The karanga
was performed by Te Kaanga Skipper for its safekeeping as it is dismantled
and then reinstated at the new arrivals area.
Left: The students,
contractors and
teachers involved
in the acoustic
treatment project
at South Auckland
Seventh-day
Adventist school are
all smiles with the
finished product.
Carbon neutrality, carbon
trading and carbon offset
schemes were all on the
agenda with examples from
around the globe.
Several airports presented
at the conference including
Christchurch International
Airport on their carbon
neutral status and Bangkok
International Airport on
measures they are taking to
reduce emissions.
Brains tick louder in
quieter classroom
Children being taught at the South Auckland Seventh-day Adventist
school love their new classrooms which have recently been
acoustically treated by Auckland Airport.
Earlier this year, a construction team installed air-conditioning in 11 classrooms
to help minimise aircraft noise. During the project, the students and teachers
from five of the classrooms were relocated to nearby Puhinui Primary school
to reduce disruption to teaching time. School principal Rosalie McFarlane said
the project ran smoothly due to the expertise of the construction team. “The
workmen were very efficient and willing to work around the school programme
and needs of the staff and 300 students with minimal disruption. It was like they
were invisible,” says Rosalie.
The teachers have noticed the children have an increased level of concentration
due to the controlled temperature and reduced noise. “The children just love
their new classrooms; they are buzzing with admiration,” says Rosalie.
The acoustic treatment programme is part of Auckland Airport’s obligation to
mitigate any environmental impacts from aircraft noise.
04 | Airport Times
Presenters explained how air
traffic management systems
can vastly improve aircraft
efficiencies, how aircraft and
engine design will see a 25%
improvement in fuel efficiency
over the coming years and
discussed the issue of whether
biofuels will be the answer.
“The conference was a
fantastic opportunity to scope
out what the industry is doing
to help with aviation emissions,
and to see what new ideas are
being developed and how we
can participate.
“Action is being taken by
airlines, aircraft manufacturers,
air traffic controllers and
airports to address the issue
and it seems in this part of the
world that Australia and New
Zealand are leading the way.”
Left: It’s harder than
it looks to climb a
reversed escalator
with 22kg of gear.
Take the stairs
We all know that taking the stairs is healthier
than taking the elevator, but two Auckland Airport
emergency service officers are taking it to the
extreme!
Tony Scott and Paul Martin recently returned from the
United States where they competed in the firefighters’
stair challenge held in Seattle to raise money for
leukaemia.
As part of a New Zealand contingent, Tony and Paul
raced up 73 floors (1,311 steps) of Seattle’s tallest
building, the Columbia Centre, along with 1,300 other
firefighters from across the US. Each firefighter was
wearing full gear, including breathing apparatus,
throughout the ascent of the 396-metre skyscraper.
Tony Scott, who was interviewed on US TV station
KOMO 4, completed the gruelling challenge in 19 minutes
56 seconds and Paul Martin in 47 minutes 57 seconds.
“It was an amazing experience,” says Tony. “Halfway up
I questioned why I was doing it but once I was at the
top, the sense of accomplishment was fantastic. The
fact that we were fund-raising for leukemia made it even
more worthwhile.”
Paul said he was just happy to reach the top without
being carted off by the medics. “I was warned by fire
station colleagues not to return to New Zealand if I failed
to complete it!” says Paul.
“It was an amazing experience,”
As part of the trip, and a warm-up for Seattle, Tony Scott
also completed the Iowa firefighters’ stair challenge which
was a race to the top of Iowa’s tallest building.
The Airport Times has it on good authority that both
emergency officers took the elevator down after the
challenge!
Even more
stair crazy
for charity
On 10 May, up to 220 firefighters from all over
New Zealand will participate in the Firefighter Sky
Tower Challenge, a vertical race up Auckland’s
Sky Tower, all in aid of the Leukaemia & Blood
Foundation. The event involves donning a
full firefighter uniform, 22kg of clothing and
apparatus, and climbing the tallest building in
the southern hemisphere.
Several buff members of Auckland Airport’s
emergency service team are offering their support
and participating in the 328-metre gut-busting
challenge. In preparation for the event, the
officers have been climbing a reversed escalator
in the international terminal and, at the same time,
generating a bit of extra cash for the charity.
Thousands of travellers passing through the
airport looked on in amazement at the challenge.
Andrew Watling watched the team while his
family checked in. “It is an excellent idea. These
guys do such a good job for very little thanks,
so it is great way of building their profile. I’d
certainly give it a go but I’m not sure how long
I’d last!” says Andrew.
It’s probably a bit more physical than your
average day’s work says airport emergency
services officer Tony Scott. “My body was
burning, especially my lungs and legs. The kit
weighs 22kg alone; you’re sweating so much
and the acid build-up in your legs is a killer,” says
Tony. Colleague Tony Beattie agrees, “It’s great
training but hard work watching people looking
at you and keeping a smile on your face while
your legs burn!”
Left: The New
Zealand team gets
ready for the race
up 1,311 stairs of
the Columbia Centre
skyscraper in Seattle.
Tony Scott and Paul
Martin are seen on
the far left in blue.
Left: The Columbia
Centre in Seattle
The sweat and leg burning was worth it: in just
three hours they raised $2,208.40!
Every day, somewhere in New Zealand, six
children and adults are diagnosed with a blood
cancer like leukaemia or lymphoma. Blood
cancers combined are the fourth most common
cancer in New Zealand and leukaemia is the
most common childhood cancer. The Leukaemia
& Blood Foundation is there to support those
patients on their journey; but those support
services cost $1,000 a day to provide.
Airport Times | 05
Shopping at the airport
Breakfast with Tiffany’s
Sunglass Hut has brought a
touch of Hollywood glamour
and glitz to Auckland Airport
with the launch in May of the
exquisite new Tiffany & Co.
eyewear collection.
Tiffany has long been a byword
for luxury, and this new range of
beautiful sunglasses is limited to
only five of the 48 Sunglass Hut
stores in New Zealand. That special
list includes the landside store at
the international terminal, aimed
at the travelling ‘fashionista’ and
discerning style connoisseur. This is
the very first sunglasses collection
Tiffany & Co. has created in their
distinguished history, with the
New Zealand launch at Auckland
Airport coinciding with the global
launch of the new range. The result
is a 10-piece series that is timeless,
classic and exclusive, using many
of the same precious materials and
detail as for their jewellery.
The price of a pair of sunglasses
begins from NZD$605.00, with one
model called Tiffany Lace featuring
a Tiffany diamond in the centre of a
starburst design on each temple and
retailing at NZD$1,695.00.
So, from May onwards, keep your
eyes peeled for any Tiffany sunglasswearing travellers gliding through
the airport on their way to the next
glamorous destination.
Right: The new
Tiffany Lace
sunglasses feature
a Tiffany diamond
in the centre of a
starburst design
on each temple
and retail at
NZD$1,695.00.
Marketplace
Car for sale
Toyota Rav 4, 1995, 103,000km.
Green, very reliable. Price
$4,800 ono. Can be viewed in
staff car park 1 or phone Kathy
on 021 049 1055.
House for sale
Ten-year-old brick Fletcher
home: three bdrms, two
bthrms, alarmed, double
garage and plenty of space
to park boat, etc. New log
fire installed last winter.
Very private. Price $410,000
includes whiteware and
furniture. 2B Sheriff Place,
Alfriston/Manurewa. Phone
Kathy on 021 049 1055.
House for rent
Three bedroomed house
with lounge, deck and very
big garage. Kirkbride Road,
Mangere. Suitable for work
from home. Five mins drive
to airport, Mangere shopping
centre and surrounding
industries. Close to schools.
Available immediately. Rent
$375 per wk. Phone Yasmin on
027 22 44 597 or 09 624 0077.
NZ Music Month
The annual showcase for the local music industry,
New Zealand Music Month, rocks around again
this May.
Many New Zealand musicians have struggled to make a
living as performers, so New Zealand Music Month was
born to create a platform for local performers and help
them make their marks.
iPod found
A 30GB iPod was found at
the car park next to the
Airpost hangar on Wednesday
26 March 2008. If you have
lost your iPod and can
accurately identify it, please
contact Rob Rozema on
09 256 7382 to claim.
As the gateway through which aspiring local musicians
leave to conquer the world, Auckland Airport is proud to
support the local music industry. Watch out for some New
Zealand music at the airport during May!
The plane truth…
How would you
feel about not
having to pay
Auckland Airport’s
$25 departure fee
at the international
terminal?
Wayne Stensness, Kiwi living in
Brisbane: “A lot of people would be
happy with that. We are one of the
few destinations where the fee must
be paid at the airport.”
06 | Airport Times
Mark Haigh, farewelling a friend:
“It doesn’t really bother me either
way, but it means I could spend the
extra $25 on alcohol!”
Attention
all coffee
lovers
Café Down Under and Café
Espresso, located in the
international terminal and
operated by HMSC, both
provide loyalty cards to staff
and frequent fl yers. Each card
offers ‘buy five coffees and
get the sixth one free’.
Once you have finished with your
card, don’t forget to put your name
and address on the back and you
will go into a monthly draw to win a
fabulous gift hamper! Recent winners
have been from Air New Zealand,
Aviation Security, Whitcoulls and
Regency. Keep in mind that your
coffee card from Café Espresso can be
used at both the airside and landside
stores, City of Sails and the Spinnaker
Bar and Bistro.
Competition
A highly motivated person is
urgently required to join our
small team based in a private
hangar at Auckland Airport.
Currently operating two
long-range private jets, we
require a cleaner to manage
and undertake the following
services:
– Aircraft cleaning
and washing
– Office cleaning
An eye for detail to present
the aircraft in immaculate
condition for each flight is
essential.
The utmost standard of
discretion and maturity will be
required at all times. Hours
vary and the successful
applicant must be flexible with
their own transport.
Please reply in writing to:
The Chief Pilot, Business
Jet Limited, PO Box 73075,
Auckland International
Airport or email:
[email protected]
How much
money is in
the globe?
We have recently emptied the
contents of our donation globes.
Can you guess how much money
was in this globe?
Mother’s Day May 11th
Beautiful new ranges just arrived
from Aromatherapy Company
plus our fantastic range of treats
The closest figure will win a $50
Spinnaker Bar voucher. The globe
has been in place for about three
months and was approximately half
full of international and New Zealand
currency.
Cut out this voucher for 10% discount valid till May 31st
Please email your answer to [email protected] or write your
answer and your contact details on the back of an envelope and send it to
Airport Times Competition, PO Box 73020, Auckland Airport, Manukau 2150.
Competition closes Friday 23 May. The globes are emptied several times a
year and the money collected is used to support local charities.
Sharron Knol, travelling to Brisbane:
“I think it is a great idea. It would be
one less drama when you are rushing
around like a lunatic.”
Part-time
Aircraft Cleaner
Required
Jeanette Collis, departing to Brunei
and Borneo for a holiday: “Every
other airport seems to collect the fee
through the ticket. It saves having to
find an extra $25 when you get to the
airport.”
THE FLORIST
Airport Retail Centre • Ph 275 6606
Next to The Warehouse
Denver Williams, Auckland Airport
employee: “I think it is a fantastic idea
and will make the process so much
easier for travellers. I’m going on my
honeymoon soon so can spend more
money at duty-free!”
Airport Times | 07
Useful contacts
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275 1999
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236 0358
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275 9875
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256 9727
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256 9735
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976 2977
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255 0970
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292 8833
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275 1634
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256 0999
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279 5200
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275 3101
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275 4002
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275 3114
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257 1250
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256 8605
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255 0800
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256 6537
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255 0841
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366 6400
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08 | Airport Times
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275 1079
256 8087
256 7545
256 6195
256 8045
256 8519
256 7465
256 8845
256 6650
525 0200
256 8036
275 9905
SERVICES
Airport Service Garage
Airways Panel and Paint
Firestone Direct
Harriman Signs
ImpEx Personnel
J A Russell Electrical & Data Suppliers
Koru Club (car valet)
Manukau City Toyota
Parking Services
Pit Stop
Qantas Valet (Base Care)
Shell Skyways Service Station
Shell Tom Pearce Service Station
Skyway Car Storage
The Truck Cleaning Company
Travel Agents Travel Service (TATS)
Vehicle Testing New Zealand
275 3737
275 3335
275 0555
275 7809
256 6590
256 1261
256 3949
257 0095
256 8527
257 4071
256 8520
275 9082
256 0911
275 9753
256 7015
256 7050
257 2180
Recycle me
Email: [email protected]
Fax:
+64 9 256 8868
Copy for the June edition to be in by
14 May please!
This is printed with soy-based inks on 100gsm
ecoStar. Manufactured using 100% postconsumer, recycled, FSC CoC certified pulp.