www.kendrion.com | volume 8 | 2016 | MY FAVOURITE SOLENOID VALVE PC ‘I have worked at Kendrion for 33 years and started out as an operator in pressure switches. Over the years I worked my way up to line leader. After a few years of doing that someone saw greater things for me. I was promoted to Supervisor over pressure switches. Kendrion’s strategy in three simple words Simplify, Focus, Grow I enjoy meeting people and developing their skills and I certainly always enjoy a challenge. So when I was chosen to go to the Spill Valve, I looked forward to it. In 2010, General Motors started working on a brand new truck engine for a new truck platform that was planned to launch in 2014. This engine includes Gas Direct Injection (GDI), cylinder deactivation and variable transmission to realise a 35% improvement in fuel economy. Our Spill Sometimes it takes a fresh pair of eyes to put things into a new perspective. With the press and analysts’ meeting of 3 May as the deadline, CEO Joep van Beurden and CFO Frank Sonnemans subjected the Kendrion organisation to a detailed examination of all opportunities and challenges. The result is a new strategic plan, highlighting three major priorities: simplify, focus, grow. Valve is part of the GDI system. We supply the spill valve to the fuel pump manufacturer. The pump pressurises the gasoline into the fuel injectors. As the engine accelerates or goes ‘Our first priority is to make things simpler than they are now’ uphill, more gas and more pressure is needed, but as soon as the load reduces, the excess pressure must be Focus The strategic plan is very clear about Kendrion’s financial objectives: for the next 3 years we expect 5% organic growth per year on average and we commit to 10% EBITA (operating profit) as from the end of 2018. Frank Sonnemans: “These are not results that we are going to achieve overnight. It will take a few years to enable us to present these figures. We will simply need that time to implement changes and improve our performance. Our second priority Focus is all about pinpointing our efforts and investments to strengthen our position and about the choices we make. Focus also means that our business objectives will not be rolled out to all business units and locations in the same way. For very simple reasons: in some of our markets we have a 60-70% market share making it difficult to grow. In others though, there is huge potential, which also means that we will have to invest. Focusing is therefore based on the market potential, but also on the product pipeline, our customer base, and our assessment of the market opportunities for each of our locations.” quickly reduced and the excess gas that was pushed needs to be pulled from the fuel line and returned to the main gasoline supply. This is what our electromagnetically actuated flow control valve does in the GDI system. Production launched in late 2013 and the programme will run through 2023. In 2015 many improvements were realised so that the line now runs Grow Joep van Beurden: “Organic growth and sustainable profitability are the results of all our efforts to simplify and focus. We remain committed to our decentralised approach, and will vary our Group targets per business unit. We will further strengthen the allocation of resources and investment based on the opportunities and the relevant trends in each of our business units. We will continue to do our investment in close cooperation with our customers, so that our success will be our customers’ success and vice versa. As Kendrion we are extremely lucky to have the customer relationships to be able to do that!” steadily and more profitably. I am proud to be the leader of the team that has solved all problems and a contributor to the improvements and the success of the line.’ Judy Self, Production Supervisor Spill Valve, Kendrion Shelby USA Simplify The need for a review of the company’s strategic perspective was initiated by Joep’s first impression of the way Kendrion runs its operations: “I saw a company with huge potential, but I was also a bit concerned about the way we go about running our business. We seemed to be making life quite complex for ourselves. For example the company had four management layers: the Executive Board, the Division CEO’s, the Business Unit Managers and the location managers. For a company doing 450 million Euros, this is too much in my view. And it’s not just the organisation, the complexity is everywhere: in the number of product families, the number of business units the number of meetings we have etc.. The question should always be: what does this bring us? Does this add value? I understand only too well that this is my role at this stage: the new ‘Growth and man asking the ‘stupid’ questions, bringing in the fresh profitability are pair of eyes and implementing necessary changes. The first of our priorities in the time to come is therefore the results of making things simpler than they are now. We have simplification made first steps by abandoning the Division structure, and focus’ installing the Management Team and reducing the number of business units to five.” Joep van Beurden and Frank Sonnemans SAY WHAT YOU THINK! In this Magnetised 3 The Kendrion Management Team 5 Best ramp-up ever! 6 8 Kendrion Aerzen Taking supplies new Responsibility spring-applied brake We would like to know what you think about Kendrion’s newsletter Magnetised. That is why in September we will distribute a small survey around the company. Could you please fill it in and return it! If you have a Kendrion email address, you will receive the survey in your mailbox. Your answers, either on paper or in the mail, help us improve Magnetised further. 1 The Kendrion Leadership Team TEAM Next to the Management Team, Kendrion has installed the so-called Leadership Team. Members are the Management Team, key financial staff and the Managing Directors of the larger operational companies. Every two weeks the approximately KGS Changes in Kendrion’s organisation Simplifying the way we do business 25 Leadership Team members meet in a telephone conference and discuss highlights and lowlights, day-to-day operations, issues and actions. Joep van Beurden: “Most important though is that we all hear about each other’s business. It is a great tool for mutual communication, for escalating and exploring ideas, and for taking joint action if we see opportunities for the Kendrion Group.” In order to simplify the way the company is organised, reduce the number of internal meetings and speed up decision making Kendrion’s Executive Board has carefully reviewed the topstructure. 5th ‘Ilmenauer Magnettag’ great success EVENT As a result the Board has decided to abandon the division structure and have the five business units - Industrial Magnetic Systems, Industrial Control Systems, Industrial Drive Systems, Passenger Cars and Commercial Vehicles - report directly to the Executive Board. The role of central marketing has also been abandoned because marketing is best undertaken by the business units. Central marketer Janine Kostermann has left Kendrion. And for coordination of Kendrion’s substantial efforts in Asia, the Board has created the position of President of Kendrion Asia, reporting to the Executive Board. Automotive and Industrial In Automotive, Bernd Gundelsweiler has taken up the responsibility for Passenger Cars (formerly PCS and ACS), taking over from Markus Kieninger, who has left the company. Erik Miersch will stay responsible for Commercial Vehicles (formerly CVS and HDS). In Industrial, Marcel Zegger has left Kendrion, while Jeroen Hemmen has been appointed Assistant to the Executive Board. Jeroen will help Joep and Frank implement a number of initiatives aimed at streamlining the way Kendrion does its business on a global basis. Ralf Wieland has been appointed Business Unit Manager Industrial Drive Systems, taking over from Michael Bernhard, who has left Kendrion to pursue other opportunities. Kendrion in China Finally Telly Kuo has been appointed President of Kendrion Asia. He will initially focus on our operations in China, to help the Executive Board create a comprehensive Kendrion group plan, with clear commercial goals, a matching organisation and manufacturing plan. Telly, a national of Taiwan, has extensive experience building and growing businesses in China, and has worked for Philips for 10 years and for Optoma Inc for eleven years. As you can read from the above, the simplification of our organisation has resulted in a number of personnel changes. Michael Bernhard, Markus Kieninger, Janine Kostermann and Marcel Zegger have left Kendrion to pursue other opportunities. These departures are the direct result of the restructuring and not in any way related to their performance. Janine, Marcel, Markus and Michael have served Kendrion with passion and energy, focused on their respective tasks and giving that their complete and undivided attention. KGS In Germany Kendrion Mechatronics Center was again one of the organisers of the so-called Ilmenauer Magnettag (Magnet Day), which was held for the fifth time. Kendrion and its co-organisers the Ilmenau University of Technology and Zwick Roell AG could look back on a very successful event. Specialists from leading R&D institutions and renowned industrial companies in the electromagnetic field presented research results and trends and developments in the key areas of magnetic drive and measurement technologies. The Magnet Day not only offered interesting contributions on design and simulation of electromagnetic actuators, but also on the optimisation of production processes, on monitoring and measuring and on a number of application examples. More than 100 participants from all over the country, mainly from R&D organisations and companies, working on solenoid and actuator technology, signed up for the fifth edition of this bi-annual event. As a side-event Kendrion Mechatronics Center organised a small exhibition of some of its external research projects and its cutting edge measurement technology device MagHyst ®. The Ilmenauer Magnet Day has developed into one of the most distinguished conferences on applied research and development in the field of electromagnetic drive systems. This explains the wide interest in the event. Results Q1 2016 Activity levels in Automotive and Industrial picking up After a weak last quarter of 2015, impacted by customer destocking, Kendrion saw a solid first quarter in 2016 with revenues 6% higher as compared to the fourth quarter of 2015. Conditions in the main industrial markets remain challenging. But in comparison with Q4 2015 there was an increase in activities in all industrial market segments. Within the Automotive market, Passenger Cars benefited from the start of the production of the active damper systems for ThyssenKrupp Bilstein. Market conditions for the Commercial Vehicles remained challenging, especially for the bus market in China and the heavy truck market in North America. Sustainable profitability Kendrion CEO Joep van Beurden: “We continue to expect the global economic situation in 2016 to resemble the second half of 2015, but even so remain confident about our opportunities and business fundamentals for the medium and long term. Our priority for the time to come is to ensure that the revenue growth we have consistently reported, is better reflected in our profitability. We have outlined a series of measures to realise this objective. Over the next three years we aspire to sustainably double our operating profit to 10% of revenues while maintaining organic growth at the historical level of on average 5% per annum.” REVENUE EBITA NET PROFIT 1 114.4 1 111.3 1 8.3 1 7.8 1 5.1 million 1 4.7 million million million million million Q1 2015 Q1 2016 Q1 2015 Q1 2016 Q1 2015 Q1 2016 Normalised for non-recurring restructuring costs of E 2.7 million (after tax E 2.1 million) in Q1 2016 2 Closer to the operational business TEAM The Kendrion Management Team This time the TEAM article in the Magnetised is on Kendrion’s Management Team, the company’s main strategic and operational decision-making forum. A relatively new team, which started its activities this spring as the successor to the Executive Committee, and is chaired by CEO Joep van Beurden en CFO Frank Sonnemans. From left to right: Thomas Fritz, Wijgert Gooijer, Erik Miersch, Maik Goerke, Robert Lewin, Jeroen Hemmen, Joep van Beurden, Frank Sonnemans, Telly Kuo, Ralf Wieland and Bernd Gundelsweiler. As part of the new strategic plan, in which we have moved away from the division structure, the Executive Board decided to introduce the Management Team (MT) as the most important managing body, sharing responsibility for Kendrion’s overall performance. Apart from Joep and Frank, the members of the MT are the five Business Unit Managers Norman Graf (Industrial Magnetic Systems), Ralf Wieland (Industrial Drive Systems), Robert Lewin (Industrial Control Systems), Bernd Gundelsweiler (Passenger Cars) and Erik Miersch (Commercial Vehicles); Telly Kuo (President of Kendrion Asia), Thomas Fritz (Human Resources), Jeroen Hemmen (Assistant to the Executive Board) and Wijgert Gooijer (General Counsel). Next step Joep van Beurden: “For governance purposes and legal reasons Frank and I continue to form Kendrion’s Executive Board. But the Management Team structure brings us much closer to the operational business and to where we actually make our money. The divisions have had their practical use, especially against the background of our two major acquisitions Shelby and Kuhnke. But gradually they started to hamper our ability to take quick decisions and reduced internal transparency and clarity. In that context you could call saying goodbye to the divisions and introducing the Management Team a logical next step.” Weekly meetings In weekly telephone conferences the MT discusses issues such as the order book per business unit, cost versus budget, progress on commercial projects and key R&D projects. On the strategic side the team looks at capital allocation, portfolio decisions, mergers & acquisitions, ‘Top 50’ hires and resignations, progress on ‘special topics’ and every other important issue that comes up. KGS PC Redesign production hall Villingen A broken floor in the production area of Kendrion Villingen, Germany appeared to be a blessing in disguise. Renovating it enabled a redesign of the production and an extension of the storage space. Update Corporate IT At the moment our Corporate IT department is in the middle of the IFS upgrade project of Apps9, which is planned to go live on 1 March 2017. After our IT staff successfully finished the concept phase, they are now preparing for the test and training phase. For this purpose IT implemented an IFS test system with the new version of Apps9 plus the Kendrion specific modifications. All information about this is stored in Kendrion’s IFS SharePoint, which is accessible to all IFS users. To be optimally synchronised, Corporate IT appointed an IFS coordinator at all Kendrion sites, where IFS is in production. Apart from the IFS activities, the other topics Corporate IT works on are: •Renewal of the IT infrastructure to ensure a better performance and stable system environment; •Enhancement of IT security based on recommendations that were identified end of 2015; •Development of new functions for IT Services like a service catalogue and a cockpit for its ticket system. Dust and dirt do not go together well with Kendrion’s clean production processes. A broken floor, which is a possible source of pollution, therefore requires mending. “And we seized that opportunity to optimise the production facilities, to improve logistics, to create more free space and improve material flow and efficiency,” tells Alexander Merz, Head of Operations at the Villingen plant. “Last December we moved the assembly lines to a different location and started with the repairs of the floor. This was one of the toughest challenges in the daily business we had ever met. We installed technical provisions to alter the hall into an electrostatically protected area. We can now also produce new mechatronic products here and are prepared for the future.” Final phase On the basis of a new layout the machines could be put back in a smaller space. Not only production benefits from the enlarged working area, the warehouse bordering on the production hall also does. Alexander Merz: “In the final renovation phase we will move the wall of the storage room 12 meters into the production hall, so we are also gaining space there. When that is done, we are all ready to start new production.” The Kendrion ERP team has three new colleagues: Andreas Walter (left) is a Senior Consultant and his focus is Supply Chain Management. Andreas is familiar with multiple ERP systems and has worked for IFS for several years. Merih Beqiri (right) and Pascal Noe (middle) will take over the user help and support of our ERP system IFS. Supporting the Baltic Racing Team For the sixth year running Kendrion Kuhnke Automotive is a proud sponsor of the Technical College Stralsund’s Racing Team. The project is an example of the long-term support of talented young people, in line with our company philosophy. At the end of 1999 the Baltic Racing Team started to take part in the world’s biggest engineering talent competition Formula Student. Since then every year about 30 students work together in an interdisciplinary team on the development of a new racing car. Annually the team competes in global challenges, in which both the commercial and the technical disciplines are assessed and rated. In 2015 the team won the prize for ‘Best prepared car’ at the Formula Student Germany in Hockenheim on the basis of meticulous year-round work on the vehicle. This year the car will also be shipped to Formula Student Hungary to take part in the race. Kendrion Kuhnke Automotive wishes the Baltic Racing Team lots of success in both competitions. Race between the seas 2016 The Schleswig-Holstein region of Germany is also called ‘the country between two seas’. Once a year, running teams from all over Schleswig-Holstein join for a unique relay run between those two seas. This run takes them over a distance of 95.5 km between Husum at the shores of the North Sea and Damp at the Baltic Sea. On Saturday 28 May this ‘Race between the Seas’ attracted a total of 747 teams. When the Kendrion Kuhnke team reached the finish line, the timer stopped at 8:24:08. They reached the 128th position among the 376 company teams participating. Compared to the previous year, our team improved its position by almost 45 places. “Great weather and a good spirit all along the track turned the run into a great team experience,” team leader Lukas Bremer reported. KEP module on People and Engagement From 13 until 15 April the fifth module of the Kendrion Executive Programme took place. The 14 participants and the sponsor of the fifth module, Thomas Fritz (HR Director), met in Rotterdam, the Netherlands, to discuss all issues around ‘People and Engagement’. A special surprise for the participants was the location that was selected for this particular occasion: The former cruiseship SS Rotterdam, which lies at anchor in Rotterdam as a museum and hotel boat. The main focal points of this module were amongst others: leadership and management talent, individual challenges and change management. These significant issues were dealt with under the leadership of Dr. Philip Stiles, lecturer at the University of Cambridge. The participants (from left to right) on a tour around SS Rotterdam’s engine room: Dr Sören Rosenbaum, Dr Andreas Röpke, Alfons Mattes, Robert Lewin, Corey Hurcomb, Andra Boboc, Ronny Splettstösser, the tour guide, Vaclav Dostal, Dr Uwe Gnauert, Torsten Komischke, Stefanie Gerhardt, Josef Porta, Sameer Deshmukh, Erik Miersch, Thomas Fritz and Dr Philip Stiles. 02 | 2016 3 ICS Kendrion’s running business On 26 March, twenty Kendrion employees participated in the 13th marathon of Freiburg, Germany. Eight of our employees ran the half marathon, while twelve succeeded in running the full marathon of 42 kilometres in a relay race. The atmosphere during the marathon was great, also due to the glorious weather! BACK SCHOOL at Kendrion Prostêjov Back pain is a frequent cause of employee work incapacity. Only about one-quarter of the cases appear to be due to actual spinal disorders. The remaining problems are the result of poor habits at work and in everyday life. Kendrion Prostêjov therefore decided, in cooperation with the BACK SCHOOL, which specialises in physical therapy and the prevention of spine and back pain, to prepare a project focused on the specific needs of our employees. The programme had three main parts: a group workshop in which employees were familiarised with the anatomical minimum and main principles of the functioning of our body and spine and what causes back problems. During group exercises in the second part employees learned practical exercises, and the third part consisted of individual consultations with each employee directly in the workplace. Both office workers and production workers, as evidenced by their positive feedback, received the project with great interest. Kindergarten meets technology In the summer of 2014, Kendrion Kuhnke engaged in a sponsorship for the “Pusteblume” (in English: ‘dandelion’) kindergarten in Malente, Germany. Kendrion wanted to support education and trigger the fascination of children for technology and related professions at an early age. This is done by playfully explaining technical principles and allowing the children to try them out themselves. A typical example is the demonstration of a seesaw and showing them why weight is not only related to size. The subjects are prepared by Till Weiss, trainee in the field of mechatronics, and Yannick Kreher, trainee in the field of electronics devices and systems. They are both in their second year and work with the children directly on site. The pedagogues of the kindergarten and our trainer Jörn Räther offer support. For Till and Yannick the project is a lot of fun: “It is simply great to see how the children get involved and how interested and curious they are.” Caring for our workers’ health Illnesses of the locomotor system belong to the main causes of inability to work with an ageing staff, especially when they are occupied with physically demanding activities. Since May 2016 the health circle of Kendrion Kuhnke in Malente, in cooperation with the company physician Mönnich, offers selected departments a special care concept called ‘Manufit’. The aim is to establish changes in the general health situation and the wellbeing of the participant in the course of the interventions. Manufit is an osteopathic strategy for the treatment of problems with the locomotor system and combines a series of effective care treatments. This alternative medical therapy is applied with just the help of bare hands, and includes for instance soft ‘turbo grips’ and ‘manuimpulses’ to facilitate auto regulation and get the body to release tensions. ‘Manufit’ is a fast, soft and low-risk therapy and applicable for prevention purposes. There is a lot of interest for the project. About half of our male and female staff covered by the pilot project have accepted the offer and have given very positive feedback. 4 Temperature measuring to control laser light Safety first, also in laser Laser light is used for a wide variety of useful applications. In case of malfunction though, laser light can also be dangerous and cause damage. Kendrion Kuhnke Automation offers innovative laser shutter technology, which applies temperature measurements to extend product life expectancy and enhance safety. Laser - an abbreviation of Light Amplification by Stimulated Emission of Radiation – is a light source, which generates a very concentrated coherent bundle of light in one frequency. The laser beam can be strong enough to cut through 50 centimeters of steel. In different configurations, with different sorts of lasers and applying different low-, mid- or highenergy media, laser is also used for surgical, military and process industry purposes and for such diverse tasks as marking and distance measuring. Risks in using laser are prevented or controlled with the help of so-called laser shutters. One of Kendrion’s customers in this field uses PC Villingen, Malente and Sibiu join forces Another step forward A multidisciplinary team from three Kendrion locations has successfully worked on realising a new and innovative valve for the automotive market. The final stages of design and development are already finished. Production will start in October. “A new product for us, a great opportunity for our company and a step forward in terms of technology,” says Andra Boboc, Managing Director of Kendrion Automotive Sibiu. “We are very proud to be part of the multidisciplinary team that has put so much hard work in this project. The project was acquired and developed in Villingen (Germany), the process and the machines were conceived in Malente (Germany) and it is all going to be produced here in Sibiu, Romania. A very clear division and allocation of tasks, in which every partner is adding value.” An innovative product The product involved is an electric valve, which will be mounted on the water pump of the vehicle. It replaces the classic mechanical thermostat and plays a functional role in controlling the engine cooling liquid. This innovative product is meant to achieve a better management of the engine cooling liquid and by optimising these parameters, Kendrion contributes to the reduction of CO2 emissions, as well as to the production of vehicles in the Euro6 class.” Optimising production For the production Andra and her team at Kendrion Sibiu redesigned and optimised the layout of the existing production facilities. It now all fits perfectly and very efficiently in a production space of approximately 200 square metres. Kendrion Sibiu will dedicate 12 employees to this project, who will totally focus on the production of the new valve. KGS laser with non-visible light and a high-energy laser beam. In case of problems the laser light needs to be switched off by absorbing the laser beam in a so-called absorption chamber. This is done by actuating a mirror, which reflects the laser beam. Plug & play In many applications, just moving the mirror is not enough though. Its performance can be negatively influenced by pollution. Kendrion has developed an innovative way to monitor the status of the mirror. By measuring its temperature, both the degree of pollution and absorption can be determined. Damage control, safety and product life cycle are enhanced. Dr.-Ing. Andreas Röpke, Manager R & D Kendrion Kuhnke Automation: “Instead of only supplying components we now deliver a full swing plug & play system for our customers to include in their applications and products. Dedicated actuators with photocell end position detection, redundant temperature monitoring of the mirror, a laser beam trap, and heat absorption with additional water cooling, produced in a cleanroom environment, help our customers move forward and serve their markets in a state-of-the-art way.” Global succession planning top management Developing leadership, not just leaders The structured development of top management talents is one of the biggest challenges Kendrion has to deal with worldwide. Kendrion’s aim is to fill in even more management positions with our own talents. Such an approach offers a number of advantages: • Increase of employee satisfaction; • Support in reaching career objectives; • Transparent system; • Strategic staff planning; • Optimisation of risk management; • Reduction of recruitment costs. An important additional benefit is that we can offer our potentials an international development which exceeds the limits of our business units. In this context Kendrion has developed a comprehensive HR concept, supported by dedicated software applications. The first step in the global rollout is the introduction of Top Management succession planning. If locations want to participate and be part of the concept, they are most welcome to join in. In the first instance we are talking about the following staff circles: Kendrion N.V. CEO / CFO Business Unit Business Unit Manager Location Potentials and key staff Managing Director Directors and selected HIPO’S, KEP participants etc. Staff will be registered in the database and matched with job profile requirements. Personal development plans will be discussed, registered and followed up with the employees involved. The Succession Planning Committee comes together on a regular basis to discuss possible actions. The members of this committee are: the Executive Board, all Business Unit Managers and HR Group Services. The HR department looks forward to introducing this project within Kendrion and sees it as the next step in our global Human Resources development. ’Going Live’ has been planned for Q4 2016. The employees and staff levels concerned will be informed extensively in due course. If you have any questions concerning this project, please contact Thomas Fritz or Manuela Casper. PC Best ramp-up ever! After two years of preparations and pre-series the production of the HPV VW Diesel line is ramped up to serious volumes. ‘The best ramp-up ever,’ says Head of Operations Alexander Merz. Certificate for Kendrion (Villingen) GmbH Together with five other companies in Baden-Württemberg the Kendrion location in Villingen, Germany was awarded the so-called familyNET-Award by the Ministry of Finance and Economics. Kendrion received this certificate because of its innovative und sustainable offers for a better work-life balance. In 2014 the pre-series production of the HPV VW Diesel line started with 200,000 parts, and a scrap rate of 4%. In 2015 for a ramp-up to 1 million parts, Kendrion’s patented, inline measuring device MagHyst ® was integrated in the production line in Villingen. “We produced a million pieces of which 5,000 parts failed, resulting in a scrap rate of 0.5%. The pieces that did not pass the MagHyst ® tests were removed from the production line, disassembled and brought back into production as single assembly parts.” ICS Negotiating successfully ICS procurement initiated a negotiation training, which was held in April 2016 and in which all departments could participate. The course was to provide especially our young procurement team with valuable impulses for all those big and small negotiations of everyday business life, such as arranging for an earlier delivery date or conducting difficult price negotiations. Special emphasis was put on the right wording, which is often the key to successful negotiations. In group sessions and individual trainings different situations between interlocutors were simulated and tested in order to compare the results immediately. Participants experienced real eye-openers: for example how to counteract excessive customer demands, how to develop a good chain of arguments and which words (such as ‘unfortunately’) need to be avoided by all means. Not to forget the fact that one can be proud of a successful negotiation. The participants were also familiarised with the Type Thinking according to Max Lüscher. This helps to get the right picture of a discussion partner within only a short time in order to know exactly what ‘buttons’ to press. The negotiation training resulted in immediate tangible results. For example, already within one week after the course a successful negotiation was reported which resulted in economic advantages for the company that corresponded to a multiple of the costs incurred by the training. Opportunities MagHyst ® measures the magnetic stream in the magnetic component or valve. In this way the quality of the magnet can be established before the finishing process. Instead of ditching the product, its constituent parts can be reused. Loss of material is avoided; costs are reduced. Alexander Merz: “At this moment we are preparing the production of the HPV VW Evo, with volumes up to 1.6 million pieces. The performance of the production line, including MagHyst ®, is good and the outlook very promising. We see lots of other opportunities for applying MagHyst ® within Kendrion.” IMS Sales meeting with perfect view From 1 until 3 June the annual international IMS sales meeting took place. All sales people from Switzerland, Austria, Italy and Germany came together in Hornberg, in the heart of the Black Forest, in order to deepen professional and personal contacts. The ‘Schöne Aussicht’ (Grand View) Hotel turned out to be the perfect setting to share and collect new ideas away from the office and from day-to-day business. Sales Managers Volker Buhl and Ralf Vosseler guided the participants through two exciting meeting days full of discussions. The three focus topics ‘market development’, ‘technology’ and ‘communication training’ guaranteed a diversified programme. On the first day the market development team introduced its focus areas and its running and future projects. Everybody got involved in the lively discussions. What are the peculiarities of the different markets? Can we transfer focus markets to each of our international locations? Do we encounter the same market circumstances in all countries? In the same way the technology part was followed with great interest and sparked off lots of questions and discussions. After the work was done, the participants climbed the ‘Langenwaldschanze’ in Schonach: 210 steps led to the top of the ski jumping tower with a height of 38 meters. From there the group once again had a magnificent view of the Black Forest. During the communications training on day 2, the team focused on how both the communication with the customer and the intra-departmental exchange of information could be improved during the implementation of joint projects. In teams the main aspects of ‘project communication’, ‘external communication’ and ‘management communication’ were dealt with. EVENT Kendrion sounds the gong On 4 May our CEO Joep van Beurden, together with some of our colleagues from the head office in Zeist, sounded the gong at the Amsterdam Stock Exchange (AEX). Every morning the gong marks the opening of a new stock-trading day. Kendrion, which is listed on the stock exchange in Amsterdam, was invited by the AEX organisation on the occasion of the publication on the 3rd May of the Q1 2016 results and the presentation of the strategic update for the next three years. Joep impressed with an energetic and powerful backhand swing, with which he managed to deafen everybody close to the gong for a few minutes! Girls´Day@Kendrion At several locations in Germany, Kendrion again organised the socalled Girls´ Day. 17 girls between 13 and 15 years old had registered at the Kendrion locations in Engelswies, Malente and Markdorf. The girls were introduced to the development & construction department, the production and prototyping facilities and the training workshop. With Girls’ Day, Kendrion aims at bringing technical professions closer to girls. Career opportunities that were brought to the attention of the girls were e.g.: electronics technician for devices and systems, mechatronics technician, industrial mechanic and qualified engineer. All participating girls were excited and left Kendrion with a big smile on their faces. 50 years with Binder/ Kendrion Never a dull moment Karl-Heinz Kreische was 15 years old when he joined Kendrion as an apprentice. He recently left the company at 65. Time for a well-deserved rest after 50 years of loyalty to Binder and Kendrion. Straight after school Karl-Heinz apprenticed with Kendrion for 3½ years to become a mechanic. His first job was with the prototypebuilding department. Over the 50 years that he worked for Binder and its successor Kendrion, Karl-Heinz has seen most nooks and crannies of the company. He finished his career in the Quality Management department, in Villingen of course where he started half a century ago: “Yes, it’s quite exceptional these days to stay with a company for 50 years. But there has not been one day at which I went to work reluctantly. There were always new challenges and more than enough of change to keep me interested and motivated.” Up to date “I am starting a new life and to be honest, I don’t really know yet what it will bring. The only thing one wishes for at this age is good health really. That’s life’s most important asset. And with photography, image processing and traveling as my main hobbies, I am sure that also after retirement there will never be a dull moment. In the meantime I will continue to keep up to date on developments at Kendrion, through contacts with my former colleagues and because my wife also works at Kendrion and still has a few years to go.” Thank you Kendrion Industrial Drive Systems would like to thank Karl-Heinz Kreische for 50 years and Fritz Wälde, who also retired in April, for 47 years of loyalty and continuous engagement to the company. We wish our colleagues all the best for their retirement. 02 | 2016 5 IDS Kendrion Aerzen supplies new spring-applied brake The request from a well-known, globally active producer of conveyor technology sparked off the development and market launch of a fundamentally new concept in spring-applied brakes for conveyor belts at Kendrion Aerzen, Germany. From left to right: Heinrich Hilkemeier (team leader assembly), Heidi Spickermann (assembly), Gerhard Bade (production leader), Justyna Krakowski (assembly), Dominik Volz (construction). PC For a powered conveyor roller with an internal motor the producer was looking for a brake with an emergency stop function with special specifications. In case of a power cut the braking performance of the conveyor roller should bring capacity loads of up 100 kilos to a standstill within the shortest possible stopping distance. Against this background the customer required high braking energies at equally high braking torques. “The special challenge in meeting the customer’s demands was the limited installation space,” says Dominik Volz, who acted as the project leader in Aerzen. The outside diameter for the brake was less than 50 mm. The idea to transfer the torque by connecting a carrier to the outside diameter of the brake led to the solution. This resulted in a new, high performance spring-applied brake, which meets the requested demands. Following the successful development of the brake the customer and Kendrion Aerzen signed a supply contract for a number of years. More than a brake An important aspect of the relationship with this customer is that IDS could offer more than just the brake. Apart from the brake, IDS now also supplies a carrier for the connection with the conveyor roller, and the electronic control module for the brake. A major part of the electronic module is an energy saving module, developed by Kendrion Villingen. The energy consumption of the brake in a poweron situation is reduced by 50%. As this is the regular position most of the time, the customer can realise substantial energy savings. In acquiring this project, Managing Director Gregor Langer of Kendrion Aerzen recognises the IDS success story as a whole: “Without the successful cooperation between Villingen and Aerzen this project would not have been acquired. The strengths of both locations have been combined in the best possible way. After the successful rampup we can say that our customer can dispose of an innovative and tailor-made solution, creating a competitive edge. Our technology has convinced the customer, who is prepared to pay more than originally budgeted.” Since 1993 Germany-based compamedia has awarded TOP 100-awards for special innovation power and above-average innovation results to medium-sized companies. The application process, which started about a year ago, comprises the assessment of business figures and the innovation potential. 4,000 companies wanted to participate. Only 284 of the competitors made it to the finals. In this phase the innovation competences of the nominees were rated according to 100 parameters in the categories innovation-oriented Top-Management, innovative processes and organisation, innovation results, climate and marketing. Kendrion was especially nominated for the implementation and establishment of its innovation process. Network The winners were invited to the award ceremony at the ‘German small and medium-sized companies summit’ on 24 June in Essen. Torsten Komischke (General Manager), Uwe Dettmann (Manager Sound Design) and Christoph Trettin (Manager Product Development) represented Kendrion Kuhnke Automotive at the venue, at which economy experts and representatives from the media and political sectors presented success strategies and discussed present-day and future requirements. Among the speakers was the former President Christian Wulff, who honoured the innovation power of the selected companies. The event ended in the Colosseum Theater, where the award-winners could meet each other and extend their business networks. 6 Kendrion Eibiswald is the production location for Kendrion’s biggest order ever. Initiated by the customer Bilstein external auditing agency Intertek recently assessed Kendrion’s practices according to the scope of the Workplace Conditions Assessment. Eibiswald met all the required performance criteria, passed this very first external social audit and as a result received the so-called Achievement Award, covering the following areas: labour, wages and hours, health and safety, management system and environment. Strategy The new brake perfectly fits the IDS strategic concept. IDS is looking for future growth in the spring applied brake market. With this customerspecific solution a product was conceived, which is without comparison technology wise. A spring-applied brake, which generates such high torques within the given installation space cannot be found elsewhere. German TOP 100-award for Kendrion’s innovation process From left to right: Christoph Trettin, Torsten Komischke, Ranga Yogeshwar and Uwe Dettmann KD Bush / compamedia Kendrion Eibiswald receives Achievement Award 25 years Kendrion in Mexico In March this year Kendrion Toluca, Mexico took part in the most important trade fair for the Mexican bus and truck market, ‘Expo Foro 2016’. And again it was a big success, says Managing Director Alexander Glaser: “We have big European customers such as Mercedes and Volvo and we serve many local customers and production companies from neighboring USA. Expo Foro is where all their representatives come together to get an idea of trends and developments and to build and extend their network. Therefore we cannot afford to miss out on this trade fair and have participated for at least 20 years.” Anniversary At the fair Alexander and his team also took the opportunity to celebrate the 25th anniversary of Kendrion in Mexico: “We hired a nice venue at the fair, organised a cocktail party and invited 80 of our most important customers. With many of our customers we maintain a long-term relationship. That is why it almost felt like a family get-together. A great way to get even closer to our customers, who very much appreciated the invitation and the event.” Kendrion’s production location is at Toluca, which is approximately 50 kilometers away from Mexico City. The Mexican automotive market, especially the passenger car segment, is developing rapidly, with a pivotal role for Mexico City. Kendrion is located at a convenient distance from this center of activity. PC IMS This spring Kendrion could officially announce the biggest order in the history of the company: until 2030 Kendrion Eibiswald will produce many millions of high-tech proportional damper valves for the automotive sector. No need to say that this has also drawn the attention of the local press. A new and recent long-term order of over EUR 33 million for Kendrion is a further impulse for the high tech region in which many small innovative companies find a home, the Weststeiermark newspaper reports. The next five years Kendrion will develop and produce park locks for a German carmaker with the function of blocking and releasing transmissions. The newspaper introduces Kendrion as a global market leader in electromagnetic IMS opens new production hall in Engelswies On 17 June 2016, only 11 months after the beginning of the building activities in July 2015, Industrial Magnetic Systems opened its newly built production hall and administration building in Engelswies, Germany. With its length of 60 meters and its width of 28 meters the hall, which had not yet been filled with machines and equipment, was the perfect location for a high-spirited party. In his speech Operations Manager Alfons Mattes, who managed the building activities from the start, expressed his enthusiasm about the construction progress and already envisioned the next step, the finishing of the Social Building in 2017. Commercial Manager Maik Goerke took the opportunity to look back on the 64-year history of the location. With its core technology on holding magnets and rotary solenoids the magnet company, started in 1952 by Fred Hahn, has developed into an important pillar of the Kendrion Group of companies. By realising the new premises of about 2,000 square metres, the holding shows the importance of the Engelswies operation. CFO Frank Sonnemans confirmed this and praised the 130 employees: “You can be really proud of yourselves!” After the official part of the celebrations the employees from Engelswies offered their colleagues from Donaueschingen and external guests the possibility to have a look around the new building and the existing production. KGS EVENT Adding value for shareholders and other stakeholders After 12 years as a member of Kendrion’s Supervisory Board, this spring Maja Sanders left the company. The Board has since then been extended with Marion Mestrom, who replaces Mrs Sanders as the Chairman of the Remuneration Committee. Marion sees herself in the first place as a member of the Supervisory Board who, next to asking the right questions, also will be a sounding board to the Management Team. Meet Marion Mestrom. Responsible In her daily work Marion Mestrom is responsible for global Human Resources of the German listed company Brenntag AG, global market leader in chemical distribution, employing over 14,000 people, with locations in over 70 countries and an annual turnover of EUR 10.5 billion. Previously she headed global Human Resources for Siegwerk Druckfarben Group also located in Germany. Before joining Siegwerk, she held several global Human Resources positions within Royal Philips, and was also based in Asia for a couple of years. Proud people “During my introduction at Kendrion I did not only see a few factories but also met a number of people. I saw people who really take pride in what they are doing and are proud of the company. I saw a company with a lot of potential. It’s great to be a member of the Supervisory Board and thus be part of the further development of the company and to be able to contribute to creating value for Kendrion’s shareholders and other stakeholders.” IDS IMS components and systems and is proud of the development and production location in Eibiswald. Kendrion Eibiswald totally focuses on the automotive industry and has BMW, Daimler, Volkswagen, Audi, Maserati, Ferrari and Fiat among its customers. Lab meeting 2016 in Donaueschingen On 2 June laboratory employees of all Kendrion business units in Donaueschingen, Germany came together for a meeting. Over an early lunch all 13 colleagues from PC, IDS, IMS, CV, ICS and the Mechatronics Center introduced themselves in first talks. In informative and focused speeches the business units gave an overview of their facilities and the related fields of application. CV e.g. showed interesting examples of tests of magnet assemblies using sensors, while IDS demonstrated energy saving modules for the application of brakes. ICS introduced prototypes for life cycle tests of locking systems and the verification of new products, concerning switching times, magnetic forces, end position identification and sound levels. Following this the local colleagues gave the participants interesting insights into the substantial modern testing facilities during a tour around the laboratories. An overview of the possibilities of the Mechatronics Center in Ilmenau Marion Mestrom joins Supervisory Board “When familiarising myself with Kendrion before actually joining the Supervisory Board, I was immediately enchanted by its innovative drive, its niche market leadership and B2B orientation,” says Marion Mestrom. “In my global roles within Philips I have also been involved in businesses focussing on industrial markets, so walking through some factories felt familiar in a way. And although electromagnetism is new to me, I am triggered by the company’s core activities, value drivers, opportunities and challenges.” Kendrion Eibiswald in the fast lane concluded the informative afternoon. The end of the meeting was marked by a shared dinner at the Donaueschingen restaurant ‘Ochsen’, where many conversations took place in a relaxed atmosphere. Everybody agreed on keeping in close contact and sharing mutual information, in order to benefit from the collective knowhow of all employees and to continue supporting each other on a day-today basis. Kendrion at the SPS Italia For the third time running our IDS and IMS teams exhibited at the SPS Italia 2016 in Parma. The three-day event, dedicated to the world of industry automation, ended with an incomparable success. Growth in attendance exceeded the most optimistic forecasts and expectations. The entire scope of the international automation industry came together in three halls; at this sixth edition of SPS Italia a record 28,614 visitors visited a record 674 exhibitors. SPS Italia is not only a trade fair but also a knowledge platform focusing on topics that involve the future of the manufacturing industry. For Kendrion it was a very exciting fair, which gave a lot of new From left to right: Vincenzo Leo (Sales Italy IMS), Simone Chiaria insights. Our booth was very well (Sales Italy IDS), Zoran Peric (Sales IDS), Beate Hermannstädter frequented and generated (Marketing IDS), Boris Weber (Global Sales Director IDS) and interesting leads. Due to the Neil Richmond (Global Sales Manager IDS) increased visitor’ number, the number of leads also increased by 40%. This proves the growing interest for our industrial products in the Italian market, which is supported by our well-established Italian sales office. 02 | 2016 7 Last year we devoted a special edition of Magnetised to providing you with detailed information on Taking Responsibility, which is Kendrion’s sustainability and corporate social responsibility (CSR) programme for the years 2015-2017. We want to update you and show you some results of our Taking Responsibility programme of last year and our plans for the future. We hope it motivates you to join this journey to an even more sustainable company! Sustainable products Sustainability is at the core of many of our products and innovations. We currently estimate that at least 20% of the Industrial products and at least 40% of the Automotive products contribute to energy savings or lower emissions for our customers or end users. The scarcity of natural resources and climate change are resulting in the transition to more sustainable energy sources. Urbanisation and the rapid growth of the population are leading to increased mobility needs for both people, energy and goods. Areas in which many people congregate are governed by increasingly stringent, building and transport system safety and environmental requirements. Population growth – and in some regions the ageing population – are accompanied by increasing healthcare requirements. These are accompanied by the trend towards continually smaller, lighter and faster products. The product portfolios of Kendrion’s business units are tailored to these current trends. We are all familiar with the examples because we work with these products every day. We can be proud to be part of this development. In 2013, Kendrion introduced a greensigned logo for products for the Industrial business units. Two more products were granted the greensigned logo in 2014, followed by two more in 2015 as well. We reached our goals in this respect. 8 Building a sustainable supply chain The chains in which Kendrion is active have an impact on people, the environment and society. It is of great importance that we continue the dialogue with our suppliers and, in the selection and assessment of suppliers, that we continue to consider their performance as regards sustainability. We have decided to develop an own Supplier Code of Conduct in 2012. This Code requires suppliers to assume their responsibility for issues including the environment, human rights, working conditions and fair trade. Kendrion has set a target stipulating that the Supplier Code of Conduct shall be accepted by all main material suppliers in all business units. All new material suppliers will be requested to conform with the Code. While we are not there yet, we will continue to work diligently in this area both this year and the years ahead. For 2015, the aim was to conduct at least five CSR supplier audits per business unit. The number of audits increased substantially in 2015 to 36, which means that the target has been achieved. The first audits outside Europe were also conducted, in the USA and India. For 2016, the target is to have at least three audits per plant with more than 80 employees and at least one audit for all other plants that have their own suppliers. Sustainable operations Energy & CO2 reduction We endeavour to make efficient and less use of energy. This can represent a contribution to combating climate change and the exhaustion of fossil fuels. It can also lead to direct financial savings. Waste and recycling We aim to minimise waste, with a view to our environmental and cost impact. All Kendrion companies which have been awarded ISO 14001 certification keep records of their production and processing of waste. We worked hard on the streamlining of the data and database of waste and hazardous substances in recent years. As a result, the data for the largest European plants are processed and reported on a uniform basis. The objective was to gradually roll out this system across the group, also in the USA, in 2015. This has been achieved. Several sub targets will be developed and tested in 2016. If you see opportunities in your day-to-day work for helping reduce waste, please speak up and let us know your ideas! Work is underway on the following themes: Investments in energy-efficient systems, such as heating & power systems; ISO 50001 (energy management) and ISO 14001 (environmental management) certification; LED lighting projects; Contracts for supply of CO2-neutral types of energy; Awareness campaigns for our employees. • • • • • ISO certification overview 2015 Number of production plants ISO 9001 ISO/TS 16949 20* 2011 Kendrion invested heavily in energy-efficient systems for the largest European plants during last years, with short payback periods. These investments include e.g. the installation of two new combined heating and power systems in Villingen, Germany, compressors, LED light projects and the implementation of energy and air pressure metering systems per production line in at least two new plants as part of the ISO 50001 certification. In combination, these projects will result in relatively substantial energy and CO2 savings. In 2015, Kendrion once again devoted a great deal of effort to the reduction of production-line energy consumption in and around the workplace. LED lighting projects will be expanded to several more plants in the course of 2016. A new poster campaign was started to raise further awareness. The investments lead to substantial financial savings. ISO ISO 14001 50001 15 2 * Of which 12 Automotive. Two German plants, Industrial Magnetic Systems in Donaueschingen and in Engelswies, completed the certification process for ISO 14001 in 2015. At least two more plants will follow in 2016. The plant in Markdorf, Germany, has been successfully audited in 2015 and received its ISO/TS 16949 certificate. The ambitious objective is to achieve at the end of 2017 a 25% reduction in both relative energy use and CO2 emissions compared to the end of 2014. The use of CO2 rose in both absolute and relative terms in 2015 compared with 2014. This was almost fully attributable to higher emissions in the two largest German plants, in Malente and Villingen, caused mainly by higher natural gas consumption due to the new combined heating and power systems. In 2016, a new contract will be entered into with a gas supplier that is aimed at ensuring supplies of CO2-neutral gas. Plans are being prepared for further investments in the area of energy efficiency, especially at the Shelby plant in the USA and Malente in Germany. In addition, the roll-out of ISO 50001 certification and the LED project to various other large plants over the next years should result in further improvements. On that basis and with your continuous help, we expect to achieve the three-year target referred to above by the end of 2017. Kendrion (Eibiswald) GmbH in Austria received, as the first Kendrion location, the ISO 50001 certificate in 2014. This ISO standard is focused on the reduction of organisations’ energy consumption on the basis of a detailed insight into their energy consumption and use of energy. Kendrion’s plant in Villingen, Germany, gained this certificate in 2015. Kendrion intends to roll out the ISO 50001 certification to other companies during the following years; at least three other plants plan to gain the certificate in 2016. Toolkit A Taking Responsibility toolkit has been prepared designed to offer business units and plant managers as much support as possible in this whole process. The toolkit includes as many potential measures and best practices as possible. In this way, Kendrion creates the right preconditions for the business units to become even more (pro)active in this area. Fair labour standards Healthy and motivated employees are essential to ensure future success. That is why we focus on good opportunities for training and development, good pay, staff satisfaction and a social policy to match. Non-discrimination and diversity are key priorities that define Kendrion’s approach to its employees. The need to say farewell to permanent or temporary employees, for example due to the economic situation or the loss of projects, can have a great impact for the people involved and their families. This has, unfortunately, been necessary at a few of the operating companies in 2015 and this could also be the case in 2016. We act in accordance with the prevailing local conditions and circumstances and with respect for the individual concerned. Fair agreements were reached and employees were given help in finding other jobs wherever possible. Lukas Bremer, trainee at Kendrion Kuhnke, Malente, Germany ˇ Helena Molíkcová ˇ at Kendrion Prostejov, Czech Republic Staff satisfaction In order to measure the company’s staff satisfaction properly, we launched a group-wide employee satisfaction survey. In 2015, at least 60% of the total workforce already participated in staff satisfaction surveys. The aim for 2016 is a further increase in the number of participating group companies and to reach at least a 70% group wide satisfaction score. The Taking Responsibility plan aims at involving all operating companies in the process and this will also create good benchmark opportunities. Diversity and discrimination Kendrion’s Code of Conduct expressly states that the company does not tolerate discrimination by gender, race, religious denomination, remuneration or any other means when hiring new staff or in dealings with staff in positions of equal importance. We strive to create a corporate culture that does not tolerate discrimination. No reports of incidents of discrimination were made in 2015. Kendrion attaches importance to the achievement of diversity in nationalities and cultures. In 2015, Kendrion had employees of at least 40 nationalities. 51% of all Kendrion’s employees are women. The percentage of women in key management positions of the company’s operating companies increased to 8.5% but is still relatively low. Kendrion advocates the appointment of more women to company management positions as the company is convinced that this will ultimately lead to more balanced considerations and improved processes and results. 02 | 2016 9 Health & Safety Kendrion’s continual attention to the safety of the production processes has enabled the company to keep the number of accidents relatively limited in the past years. The total number of accidents and Lost-TimeInjuries (LTI) at Kendrion in the last years is shown in the visual. The total number of accidents was 41, which is a substantial decrease compared to the number in 2014. Kendrion however does not consider this number of accidents to be satisfactory and reducing this figure must consequently be given attention because safety is a priority. The LTI rate was unfortunately up on 2014 as a result of a few cases concerning employees who were absent for extended periods following accidents. Kendrion’s overall absenteeism rate was 2.5% in 2015, which is low for the company’s type of industrial operations and geographical spread, and comparable to last year. The objective is to retain the rate at approximately the same level in future years, whereby the rate should not be above 4% for each individual plant. This target was not yet achieved in 2015 in all plants. A low absenteeism rate is indicative of healthier employees and an agreeable working environment. Many of our companies have implemented programmes to promote the employees’ health. We encourage you to also take part in these initiatives. They are good for your health and a lot of fun! Community Investment Kendrion intends to engage in community investment efforts as a means of promoting development and benefiting local stakeholders. Human rights Kendrion holds it to be important that human rights and the related international regulations are respected. This is why the subject is covered in the Supplier Code of Conduct and in the CSR audits of Kendrion’s suppliers. Sponsoring and charitable donations Kendrion was responsible for more than 30 sponsoring activities and donations to charitable funds in 2015, including local Red Cross organisations, support for a number of scientific activities and education for children. Interaction and volunteers In 2014, Kendrion’s site in Villingen, Germany started an initiative to highlight and raise awareness of employee volunteer work: volunteers@kendrion. Volunteering and social engagement are accorded very high priority for Kendrion and the programme was adopted at some of Kendrion’s sites worldwide in 2015. Corporate community investment project in India Kendrion is active in a number of countries which are developing rapidly but still exhibit substantial inequalities in the inhabitants’ standards of living and opportunities. We do not want to neglect these issues. One example is India, where Kendrion began a greenfield operation in Pune in 2011. We are convinced that especially economic activity can contribute greatly to further growth. Kendrion started in 2012 a project to enable deprived young people in India to follow a technical education together with the College of Engineering in Pune. Since then, scholarships have been awarded to poor students of the Electrical, Electronics or Mechanical Engineering faculty who have good study results and an interest in electromagnetism. At least half of the selected students is female. The selected students have the opportunity to do summer apprenticeships at the Kendrion plant in Pune. The intention is to offer some of them a job after graduation. Kendrion was able to increase the number of scholarships to eight in 2015. ‘KENDRION SUPPORTS ME IN MY STUDY AND I GO THERE FOR INTERNSHIPS’. Business Ethics We believe it is very important that all activities at the company are conducted with integrity and aims to foster and promote a culture in which this is a given. Besides the ‘tone at the top’, Kendrion has a set of internal policies and procedures in place which contribute to ensuring this ethical culture. Code of Conduct The core themes of our Code of Conduct include market position, authorities, corporate social responsibility, accountability in general, and the obligation for due care regarding safety and health, the environment, and social interests. In 2015, a new Code was implemented to place even more emphasis on anti-bribery and corruption. We ask you to take good notice of the Code. Anti-Bribery & Corruption policy (AB&C) and Competition compliance policy Kendrion is committed to combating corruption in all forms. Kendrion’s Code of Conduct devotes specific attention to this issue. Corruption obstructs or impedes economic development and results in an unequal distribution of wealth. In addition, involvement in corruption can result in damage to and the loss of the reputation of Kendrion, the management and employees. An anti-corruption policy was implemented and published on the website. Kendrion also introduced a competition compliance policy in 2015. It is aimed at making employees aware of restrictions with a view to 10 Mrunali Mane, student in Pune, India Visit the website If you want to learn more about the Taking Responsibility programme, the key issues and actions, go to: www.kendrion.com. Click ‘Taking Responsibility’. competition when dealing with suppliers, competitors and customers. Infringement of competition regulations is detrimental to the operation of the market and can lead to damage or losses for Kendrion and its employees. Online training courses dealing with competition and compliance issues were developed. Several hundred employees followed the course. Whistleblower’s Charter Employees who observe a (suspected) irregularity are encouraged to enter into discussions with those directly involved or with their supervisor. When this is not feasible or fails to achieve results, then they may make use of the procedure laid down in the Whistleblower’s Charter. The Whistleblower’s Charter offers Kendrion’s employees an opportunity to report irregularities or suspicions of irregularities to the management without jeopardizing their (legal) position. One irregularity was reported in 2015 by an external person involving the sale of materials by an employee for his own personal benefit. Adequate measures have been taken against the employee involved and additional internal control measures have been introduced in order to prevent such incidents in the future. An external hotline for whistleblowers’ reports will be introduced later this year following consultation with the relevant works councils. CSR Report The three final pages of this Magnetised are based on our CSR Report 2015. Thank you for all your CSR support and actions over the past year! COLOPHON Organisation: Wilma Stuiver Publisher: Kendrion N.V. Design: teamtva! reclamebureau Copy: Wim Dieleman Magnetised is printed on environmentally friendly paper.
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