Crisis Payment (neUf; f b fhy cjtpj; n jhif)
vk;kplkpUe;J $Ljy; cjtpia ePq;fs; vjpHghHf;Fk; Neuk; cq;fSf;F tuf;$Lk; vd;gJ
vq;fSf;Fj; njupAk;. rpy tpNrlkhd jUzq;fspy; cq;fSf;Fj; jug;glf;$ba xU
Kiw kl;LNk toq;fg;glf;$ba cjtpj;njhifNa Crisis Payment (neUf;fb fhy
cjtpj;njhif) vdg;gLfpwJ.
,J toq; f g; g lf; $ ba fhuzk; vd; d ?
fPo;tUk; jUzq;fspy; Crisis Payment (neUf;fb fhy cjtpj;njhif) cq;fSf;F
toq;fg;glyhk;:
• FLk;g td;Kiw my;yJ ,aw;if mopT Nghd;w kpfTk; Nkhrkhd #o;epiyfspy;
Gjpa tPL xd;iwj; Njl Ntz;ba epiyf;Nfh my;yJ Njl tpUk;Gk; epiyf;Nfh
ePq;fs; js;sg;gLk;NghJ
• FLk;g td;Kiwahy; ghjpf;fg;gl;l gpwF cq;fsJ tPl;by; ePq;fs; jq;f Ntz;ba
epiyapy; ,Uf;Fk;NghJ my;yJ FLk;g td;Kiwf;Ff; fhuzkhd FLk;g
mq;fj;jtH tPl;il tpl;L ntspNawp ,Uf;Fk;NghJ my;yJ mtH tPl;il tpl;L
mfw;wg;gl;bUf;Fk; NghJ
• Fw;wr;rhl;L Rkj;jg;gl;l fhuzj;jpdhy; Fiwe;jgl;rk; 14 ehl;fis rpiwapNyh
my;yJ jpUj;J ikak; xd;wpNyh fopj;J tpLtpf;fg;gl;Ls;s epiyapy;
• kdpjhgpkhd mbg;gilapy; toq;fg;gLk; jFe;j tprh xd;wpd; fPo; ePq;fs;
mT];jpNuypahtpw;F Kjy; Kiwahf te;Js;s NghJ
,jw; F ehd; jFjp ngWNtdh?
neUf;fb fhy cjtpj;njhif (Crisis Payment) xd;wpw;Fj; jFjp ngw kpff; fLk; gzf;
f\;lj;jpy; ePq;fs; ,Uf;fNtz;Lk;> kw;Wk; fPo; tUk; jUzq;fspy; Vjhtnjhd;wpd;
fhuzkhf VO ehl;fSf;Fs; Nfhupf;ifia ePq;fs; rkHg;gpf;f Ntz;Lk;:
•
•
•
•
rkhspf;f ,ayhj xU #o;epiy
ePq;fs; mDgtpj;j FLk;g td;Kiwf;Ff; fhuzkhd FLk;g mq;fj;jtH tPl;il tpl;L
ntspNawp ,Uf;Fk;NghJ my;yJ tPl;il tpl;L mfw;wg;gl;bUf;Fk; NghJ
rpiw my;yJ jpUj;J ikaj;jpypUe;J ePq;fs; tpLtpf;fg;gl ehs;> my;yJ
kdpjhgpkhd mbg;gilapy; toq;fg;gLk; jFjpaspf;Fk; tprh xd;wpd; fPo; ePq;fs;
mT];jpNuypahtpw;F te;Js;s Kjy; ehs;
fPo; tUk; cjtpj;njhiffisAk; ePq;fs; ngw;Wf;nfhz;bUf;f Ntz;Lk;> my;yJ ngw
jFjp ngw;wpUf;f Ntz;Lk;:
•
Centrelink (nrd;l;lHypq;f;) toq;Fk; Xa;T+jpak; my;yJ cjtpj;njhif> Parenting Payment (gps;is tsHg;Gg;gb)> New Start Allowance (Gj;jhuk;gg; gb)> Youth Allowance (,isQH gb)>
Disability Support Pension (clypayhik MjuT Xa;T+jpak;) kw;Wk; Age Pension (%g;G
Xa;T+jpak;) my;yJ ABSTUDY Living Allowance (Mg;];lb nryTg; gb) Mfpad ,jpy;
cs;slq;Fk;.
Family Tax Benefit payment (FLk;g tup Mjha cjtpj;njhif) my;yJ Child Care Benefit
(Foe;ij ftdpg;G cjtpj;njhif) kl;Lk;jhd; ePq;fs; vk;kplkpUe;J ngWk; xNu cupkk;
vd;why;jhd; Crisis Payment (neUf;fb fhy cjtpj;njhif)–f;F ePq;fs; jFjp
ngWtPHfs;.
CH015TAM.1206
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Crisis Payment (neUf; f b fhy cjtpj; n jhif) %yk; toq; f g; g Lk; njhif
vt; t sT?
Centrelink (nrd;l;lHypq;f;) cq;fSf;F toq;Fk; xU thuj;jpw;fhd mbg;gil Xa;T+jpak;
my;yJ cjtpj; njhiff;F rkkhd Crisis Payment (neUf;fb fhy cjtpj;njhif)
cq;fSf;F toq;fg;gLk;. Rent Assistance (thlif xj;jhir) my;yJ Pharmaceutical Allowance (kUe;Jg; gb) Nghd;w $Ljy; cjtpj;njhiffis ,J cs;slf;fhJ. ,U
thuq;fSf;F xU Kiw cq;fSf;Fj; njhlHe;J fpilf;Fk; cjtpj;njhifAld; xU
Kiw kl;LNk toq;fg;gLk; ,e;j $Ljy; cjtpj;njhif fpilf;Fk;.
Hardship Allowance ( f\; l fhy cjtp)
cq;fSf;Fj; jFjp ,Ue;jhy;> Crisis Payment (neUf;fb fhy cjtpj;njhif) – cld;
NrHj;J cq;fsJ Xa;T+jpak; my;yJ cjtpj;njhifapd; Kjy; jtizapd; xU gFjpia
Kd;ghfNt jUkhW Nfl;L ePq;fs; tpz;zg;gpf;fyhk;. ,J Hardship Advance (f\;lfhy
Kd;gzk;) vdg;gLk;.
Nkyjpfj; jftYf; F
NtiyNjly; Nritfs; 132 850 %j; j mT]; j pNuypaH njhiyNgrp ,izg; G 132 300 clypayhik kw; W k; ftdpg; g hsHfs;
132 717 FLk; g q; f s; kw; W k; ngw; N whHfs; njhiyNgrp ,izg; G 136 150 ,isQHfs; kw; W k; khztHfs; 132 490 TTY* t prhupg; G fs; ,ytr miog; G 1800 810 586 *TTY vd;gJ fhJ NfshjtHfs; my;yJ nrtpj;jpwd; kw;Wk; Ngr;Rj; jpwd; Fiwe;jtHfSfF kl;LNk
cs;s NritahFk;. ,r; Nritiag; gad;gLj;j TTY njhiyNgrp xd;W Njitg;gLk;.
NtW nkhopapy; cs;s jfty;fSf;F humanservices.gov.au vDk; vkJ tiyj;jsj;jpw;Fr; nrd;W
‘cq;fs; nkhopapy; cs;s jfty;fs;’ vDk; gFjpiaj; njupT nra;Aq;fs; my;yJ 131 202*
vDk; ,yf;fj;jpy; vkJ gd;nkhopj; njhiyNgrpr; Nritia mioAq;fs;.
*‘13’ vDk; ,yf;fj;jpy; Jtq;Fk; jpizf;fsj;jhuJ njhiyNgrpfSf;F cq;fs; tPl;Lj;
njhiyNgrpapypUe;J nra;ag;gLk; miog;GfSf;F cq;fsJ njhiyNgrp Nrit toq;Feiug; nghWj;J
fl;lzq;fs; NtWgLk;. nghJj; njhiyNgrpfs; kw;Wk; nkhigy; njhiyNgrpfspypUe;J nra;ag;gLk;
miog;GfSf;F mjp tPjf; fl;lzq;fs; mutplg;gLk;.
CRISIS PAYMENT
CH015TAM.1206
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Department of Human Services
Crisis Payment
We understand there may be times when you need additional support from us. Crisis Payment is a special
one-off payment that may be paid to you in certain special circumstances.
Why is it paid?
Crisis Payment may be paid when you:
have been forced to leave your home and establish, or intend to establish, a new home because of
an extreme circumstance such as domestic violence or a natural disaster
remain in your home after experiencing domestic violence and the family member responsible has
left or been removed from the home
have been released from prison or a correctional centre after being imprisoned for a period of at
least 14 days as a result of being charged with an offence, or
have arrived in Australia for the first time on a qualifying humanitarian visa.
Am I eligible?
To be eligible for a Crisis Payment, you must be in severe financial hardship and must make a claim within
seven days of one of the following events:
an extreme circumstance
the family member responsible for you experiencing domestic violence leaves, or is removed from
your home
the date you were released from prison or correctional centre, or
your first arrival in Australia on a qualifying humanitarian visa.
You must also be receiving, or be eligible to receive:
a Centrelink pension or benefit − this includes payments such as Parenting Payment, Newstart
Allowance, Youth Allowance, Disability Support Pension and Age Pension, or
ABSTUDY Living Allowance.
You will not be eligible for a Crisis Payment if your only entitlement from us is a Family Tax Benefit payment
or Child Care Benefit.
How much is the Crisis Payment?
The amount of Crisis Payment is equal to one week’s payment of your basic Centrelink pension or benefit.
This doesn’t include additional payments such as Rent Assistance or Pharmaceutical Allowance. This
payment is a one-off addition to your regular fortnightly payment.
Hardship Advance
In addition to Crisis Payment, you may also apply to have part of your first instalment of pension or benefit
paid early if eligible. This is called a Hardship Advance.
For more information
Employment Services
132 850
Older Australians line
132 300
Disability and Carers
132 717
Families and Parents line
136 150
Youth and Students
132 490
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TTY* enquiries
Freecall 1800 810 586
*TTY is only for people who are deaf or have a hearing or speech impairment. A TTY phone is required to use this service.
For information in other languages visit our website at humanservices.gov.au and click on ‘Information
in your language’ or call our multilingual phone service on 131 202*.
Charges for calls from your home phone to the department’s ‘13’ numbers vary depending on your telephone service provider.
Calls from public and mobile phones are charged at a higher rate.
CRISIS PAYMENT
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Department of Human Services