2016 Standing Directions Implementation Assurance Program: Summary of Findings A revised set of Standing Directions (2016 Directions) of the Minister for Finance were issued commencing 1 July 2016. The Directions include strengthened compliance, reporting and public attestation requirements. The Department of Treasury and Finance (DTF) conducted an implementation assurance program reviewing Victorian Public Sector (VPS) agency readiness to comply with the 2016 Directions ahead of the 2018 public attestation. Implementation Assurance Program – Purpose and Process The assurance program assessed agency readiness for compliance with the 2016 Directions. All VPS agencies are required to adhere to the provisions of the 2016 Directions and Instructions from 1 July 2016, with the exception of certain provisions that are subject to transitional arrangements. The program surveyed Chief Executive Officers (CEO), Chief Finance Officers (CFO), Audit Committee Chairs and compliance managers of 60 Victorian Government agencies, including all portfolio departments. Responses were received from 128 respondents across 58 of the selected agencies, including responses from all portfolio departments. The selected agencies were a representative cross-section of the VPS in terms of size, sector, functions and risk profiles. The surveys were supplemented with a further 12 interviews undertaken with selected agencies. DTF thanks all participants for their time and valued contributions. A summary of findings is provided below for each area of focus in the assurance review. Summary of Findings agencies yet to makes changes to behaviour or engagement to foster greater accountability. Eighty-four per cent of agencies considered the transitional provisions adequate. However, many commented that the timing of issuing the 2016 Directions did not allow agencies sufficient time to achieve full compliance by 1 July 2016. Under the 2003 Directions, compliance was assessed as at 30 June each year, whereas the 2016 Directions require compliance to be achieved for the full year from 1 July. To allow time to fully implement the 2016 Directions, the 2016-17 year is transitional. Agencies should refer to Direction 1.4 for further information. Portfolio relationships (Direction and Instruction 2.3.4) Portfolio department engagement with agencies was inconsistent across the VPS, with 46 per cent of agency CFOs never having meetings with their respective portfolio department CFO. Portfolio department CFOs should give consideration to establishing a minimum engagement program with their portfolio agency CFOs. Portfolio departments should also seek feedback from their portfolio agencies regarding the type of assistance that may be required, the effectiveness of their relationship and the resources required to implement and ensure ongoing compliance with the 2016 Directions. General readiness and awareness All surveyed agencies were aware of the 2016 Directions and 95 per cent considered their agency at least partially ready, with most having completed internal briefings, gap analyses and policy and procedure updates. There was no evidence that portfolio department Accountable Officers had conducted a risk assessment of portfolio agencies. Accordingly, portfolio departments should conduct risk The transition focus so far appears to be predominantly process orientated, with most Implementation Assurance Program: Summary of Findings Page 1 assessments and where necessary, tailor the monitoring and reporting requirements commensurately with any changes in an agency’s risk environment. Planning and managing performance (Direction 4.1) and asset management accountability (Direction 4.2.3) Portfolio departments should also facilitate regular engagement between portfolio department and agency Audit Committee Chairs. Not all portfolio departments had reviewed and updated their policies and procedures against the requirements of these specific Directions. CFO rules (Directions 2.4, 2.4.2 and 2.4.5) The 2016 Direction requirements on planning and managing performance and asset management were not perceived by interviewees to be different from previous requirements, and the impact was anticipated to be minimal. Eighty per cent of CFOs reported having a direct reporting line to Accountable Officers, or forums to engage with them on at least a fortnightly basis. Ninety-seven per cent of CFOs attend Audit Committee meetings and none indicated engagement with the Accountable Officer was insufficient. The provision of strategic advice does not represent a new requirement for 93 per cent of CFOs, however their ability to provide strategic advice is often constrained by resourcing. Of the CFOs surveyed, 98 per cent met the educational requirements and 96 per cent (though not mandatory) were members of a professional association. Fraud, corruption and other losses (Directions 3.5, 3.5.1 and 3.5.2) Ninety-three per cent of agencies had mechanisms in place to record fraud, however 25 per cent did not have a fraud, corruption and other losses prevention and management policy. While agencies were able to articulate the nature and significance of fraudulent activities that should be disclosed to portfolio departments, they were not able to confirm these views aligned with those of the department. For over half of agencies surveyed, there was insufficient segregation between the role responsible for maintaining fraud records and the role responsible for reviewing them. Agencies should review their processes to ensure an appropriate segregation of duties. Audit Committees should confirm this is occurring, as part of exercising their responsibilities in relation to fraud prevention and management. Some agencies maintaining a moderate asset base, but with no Asset Management Strategy, indicated it would be unlikely they would meet this requirement by 30 June 2017. Financial management compliance (Direction 5.1.1) Eighty-seven per cent of agencies reported having systems or frameworks in place to monitor compliance. Systems varied from a review of the DTF financial management and compliance checklist, to spreadsheets and more complex applications that incorporate reporting functionality and work flow (for example ‘Tickit On Demand’). Some agencies (particularly those without a dedicated compliance officer) were finding the lack of templates and prescription in the revised 2016 Directions challenging. They expressed concern as to whether their interpretation would satisfy the expectations of DTF, Internal Audit and their Audit Committee. Agencies should seek Internal Audit and Audit Committee reviews and endorsement of planned activities to meet the requirements of the 2016 Directions as soon as practicable. This should allow for any differences to be addressed in a timely manner. Any uncertainty over compliance with the 2016 Directions should be referred initially to the portfolio department for clarification, and if still unresolved, the matter should be referred to DTF. Agencies would also benefit from sharing better practices though departmental forums. Implementation Assurance Program: Summary of Findings Page 2 The four main factors identified by the agencies surveyed that contribute to a strong culture of compliance are the: internal audit regime; the approach adopted by the Accountable Officer and Responsible Body; incidence of past non-compliance; and nature of some agency functions as a regulator or central agency. While Accountable Officers consider compliance with the 2016 Directions as important or very important, 22 per cent do not receive any reporting and 39 per cent of those that do, only receive an annual report. Accordingly, Accountable Officers should review how frequently they receive reports on compliance and the visibility of compliance in their agency. Portfolio departments should consider using agencies in their portfolio that operate as regulators as models of best practice for compliance culture. As agencies must be compliant with any Direction for the full year to record a ‘fully compliant’ rating, the frequency of review of compliance frameworks may need to be improved. Half of the agencies surveyed only review compliance annually, which may impact on their ability to identify and address compliance deficiencies in a timely manner. Agencies should review compliance frameworks as required to allow time for: changes to policies and procedures; approval (for example, by the Audit Committee); and compliance practices to be embedded in day to day operations, to ensure full compliance in the subsequent year. Audit Committees play a key role in reviewing and monitoring compliance, and were found to be an effective mechanism for monitoring compliance with the 2016 Directions. Close to 70 per cent of all respondents saw responsibility for compliance as a significant part of their role, despite not having direct compliance responsibilities. Reporting to Portfolio Departments/DTF (Direction 5.3) All agency Accountable Officers surveyed indicated that they had processes in place to notify the portfolio department or DTF of significant issues. While the quality of agency financial information was generally assessed as good or better, almost a quarter of agencies never submit financial information to their respective portfolio department before submission to DTF. To increase departmental review and improve the quality and consistency of information submitted to DTF, agencies should submit financial information through the portfolio department before submission to DTF. Similarly, requests by portfolio agencies should be made through portfolio departments. Conclusion The assurance program notes agencies indicated readiness at varying levels of completeness and that it is unlikely that any agencies will record full compliance for the current transitional year. DTF reiterates that the purpose of the transitional year is to allow agencies time to become ready for full compliance from 1 July 2017. The completion of a trial attestation during the transition year will assist with identifying possible compliance issues for resolution, before the first public attestation in 2018. DTF will continue to work with agencies and portfolio departments to support the implementation of the 2016 Directions. This may include conducting information sessions, providing interpretive advice and additional guidance materials. Implementation Assurance Program: Summary of Findings Page 3
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