Issue 20 August 2010 Dolphin Energy Limited: creating wealth, economic growth and employment for citizens of the region far into the future. And more: Sustainability Report page 3 GMs Annual Staff Meetings page 4 & 6 Qatarization Review page 7 Spotlight On... Strategic & Corporate Planning page 10 Second Milestone for Taweelah – Fujairah Pipeline Complete Read story on page 02 COVER STORY Contents Dolphin Equity 2 Sustainability Report 3 UAE General Managers Meeting 4 Compliance – A Core Value 5 Doha holds its first GMs meeting 6 Qatarization Review Meeting 7 Qatar Recognition Awards 8 AD Industry Awards 9 Spotlight on... Strategic and Corporate Planning 10 DUNE Program Profiled 11 A Life in the day of Richard Forrest 12 Abu Dhabi Book Fair 13 TFP Visit 14 Second Milestone for Taweelah – Fujairah Pipeline Complete D olphin’s UAE Projects Team has completed the second milestone on the TFP project. It means that the company is ready to transport more natural gas to ADWEC’s F1 and F2 power stations, located in Fujairah on the east coast of the Emirates. Having commenced ‘commissioning gas’ to ADWEC in August 2009, Dolphin is now ready to transport 350 million standard cubic feet of natural gas per day. This will provide the sufficient capacity required to fully operate both stations. Commenting on this significant achievement, our CEO, Mr Ahmed Ali Al Sayegh, said: “By meeting our commitment to the customer to operate their plants, Dolphin Energy is helping to enhance industrial development and economic growth in the east coast of our country. We provide 30% of the UAE’s energy requirements and as such continue to be a leading and reliable supplier of clean energy.” This increase in capacity was made possible due to the completion of a 128 Mr Anwar Zuarub, Deputy Vice President, UAE Projects commented: “The construction of 128 kilometers of 48” pipeline involved more than 10,700 weld joints, six block valve stations along the route and 256 kilometers of fiber optic cable on either side of the pipeline. Editors: DVP Corporate Communications: Mariam Al Badr Dolphin Energy Limited Abu Dhabi Trade Center East Tower 2nd & 3rd Floor PO Box 33777, Abu Dhabi United Arab Emirates Tel +971 2 6995500 Fax+971 2 6446090 Dolphin Energy Tower – West Bay Area Number 81, Block 7 PO Box 22275, Doha Qatar Tel +974 449 49494 Fax+974 449 49490 www.dolphinenergy.com 2 | Dolphinsight Outlining some of the challenges involved in the completion of the second milestone, Mr Ibrahim Ahmed Al Ansari, General Manager, UAE, Dolphin Energy said: “The construction challenge has been phenomenal considering the timeframe and the tough conditions associated with laying a 48” pipeline across the harsh desert and mountainous terrain.” “The most significant challenges during construction were associated with third party crossings which required permission from various authorities to cross their assets. More than 150 such crossings were performed safely on this section of the TFP to ensure the integrity of the assets. In addition, five major road crossings were also executed under non destructive trenching techniques,” Al Ansari continued. Front cover: Moving Mountains: The Taweelah Fujairah Pipeline is being constructed across some of the most challenging terrain in the UAE. Abrar Al Mahmoud Stefan Batory Maha Dahroug Venus Khudir Norma Sbahieh Natalie Kardoush kilometer, 48” pipeline from Dolphin’s Taweelah Receiving Facilities to a hot tap connection on the existing Al Ain-Fujairah 24” pipeline. The second milestone saw 128 kilometers of pipeline laid to a hot tap area on the existing AFP. “We are now focusing on completing construction associated with the final milestone. This includes 116 kilometers of pipeline, the construction of three block valve stations, a receiving station at Qidfa and additional equipment at the Taweelah Receiving Facility,” Zuarub added. Dolphin Energy Unveils Dolphin Equity In support of Dolphin’s ‘One company One team - One vision’ initiative, the company launched Dolphin Equity across its four locations in March and April as it responds to employee requests to drive consistency in the application of reward policies. ”During the transition from project phase to major player in the Middle East oil and gas sector, the pace of growth was rapid. As a result, circumstances resulted in a fragmented application of policies,” explained Mr Adel Ahmed Albuainain, Dolphin’s GM in Qatar. “This was picked up in our last staff survey which reported that only 48 percent of employees felt that compensation for employees working in the same role with the same competence and the same level of performance was equitable across the company. Only 52 percent of employees said they understood how compensation decisions were made,” he added. In order to create the new grading structure, Dolphin worked with the Hay Group, a leading consultancy specializing in this work throughout the Middle East. Hay’s methodology is considered to deliver the most robust and time tested approach to job evaluation and the use of an objective, third party for analysis and recommendations was critical in the development of the Dolphin Equity program. “We used benchmark data to help us review our salary administration systems which allowed us to compare our salary and allowance structures against the regional oil and gas sector,” explained Mr Ibrahim Ahmed Al Ansari, Dolphin Energy’s GM in the UAE. “This allowed us to re-evaluate well over half of the unique jobs within the organization using a globally recognized methodology. We could then slot all current jobs into a new grading structure that is both very accurate and very efficient.” The move to the new system means that all employees have received a new grade. “The grade is based on the job evaluation methodology and not on the individual, their performance or length of service with the company,” said Mrs Iman Al Qasim, DVP HR&A. “The transition to the new structure includes the protection of total direct compensation for all existing employees. This covers basic salary and most allowances and benefits. A small number of benefits linked to grade have not been protected. These are linked to the new grading systems and include eligibility for car loan, class of travel for business trips and duty travel per diem. “Dolphin Equity is the next step in the evolution of the company as it seeks to put in place world class frameworks and procedures that will improve consistency by building a stronger, more competitive organization,” Al Qasim continued. Details of Dolphin Equity can be found on Dolphin Direct. To view these materials, visit the intranet site and click on the link. Your enquiries can also be sent to [email protected]. Inaugural Sustainability Report Launched sustainability of this nature will enhance our reputation as an energy supplier of choice,” commented Mr Ibrahim Al Ansari, General Manager, Dolphin Energy, UAE. Its goals for 2010 include initiating a structured process to measure customer satisfaction, maintaining overall availability of the processing and plant facilities above 95%; continuing to reduce air emissions and flaring, working towards achieving 50% nationalization by 2012, conducting major and minor emergency drills and taking additional steps to enhance contractor compliance with procurement and contracts policies and procedures. Unveiling ‘Sustainability’. Pictured left to right with the CEO, Ahmed Al Sayegh, are: Graham Rae, Adel Albuainain, and Fares Chemouni. A t the end of June, Dolphin Energy unveiled its first ever sustainability report – an important step in formalizing its ongoing corporate and social responsibility commitments in accordance with internationally recognized standards. The report, which is titled ‘Sustainability’, focuses on Dolphin’s 2009 performance and 2010 goals. It has been prepared in conjunction with the Global Reporting Initiative (GRI) which has developed comprehensive international guidelines for sustainability reporting. GRI classified Dolphin’s report as ‘A/GRI Checked’. The company’s CEO, Mr Ahmed Ali Al Sayegh commented: “A key requirement of the Abu Dhabi Economic Vision 2030 includes the need to build a sustainable economy and a commitment to ensure we meet the needs of tomorrow. We have a duty to support this and ensure that social and regional development is balanced so that the benefits of economic growth and wellbeing are delivered to the population of this emirate.” The report focuses on the company’s performance in 2009 and provides highlights across minimizing its environmental impact, creating economic opportunities, being an employer of choice, ensuring efficient operations, community engagement and ensuring safe operations. It also outlines company performance against key indicators and 2009 targets. “This report highlights our achievements and sets out very clearly where we can make improvements. By demonstrating this level of transparency, we are sending a very clear message to our stakeholders that we are very serious about embedding sustainability into every facet of our operation. This is our obligation as an effective and responsible partner, neighbor and employer,” explained Mr Adel Albuainain, General Manager, Dolphin Energy, Qatar. Commenting on the development of the company’s commitment to sustainability, Mr Graham Rae, VP QHSE&S, Dolphin Energy said: “This has been a challenging journey and one that builds on our commitment to complying with legal and regulatory requirements. As the project developed, the company enhanced its position as it started to engage in themes such as corporate social responsibility with community stakeholders and as a founding member of the Abu Dhabi Sustainability Group. The launch of this report marks another important shift in the behavior of the company as we move towards that of a social advocate and a good corporate citizen.” What do you think of the report? We would like to hear from you if you have questions, queries and/or feedback. For all enquiries please contact Graham Rae on [email protected]. These show that Dolphin continues to decrease flaring at its onshore facilities, exceed last year’s revenue targets, achieve 40% Emiratization and 22% Qatarization, meet overall operational efficiency at its plant and exceed targets for the Total Recordable Incidence Rate (TRIR) and Lost Time Incident Rate (LTIR) for employees. “The report firmly illustrates our commitment to embedding the principles of sustainability so that we help drive positive economic and social impact within the communities in which we operate while minimizing our environmental impact. Regular Dolphin’s Marcus Chandler and EAD’s Mohammad Al Jawdar pictured at the launch of ‘Sustainability’.. Dolphin Energy Attends GRI Conference Dolphin Energy recently led a delegation of 10 organizations representing the Abu Dhabi Sustainability Group (ADSG) that attended the Global Reporting Initiative (GRI) Conference. Taking place in Amsterdam in May of this year, the event was held under the theme ‘Rethink – Rebuild – Report’ and brought together more than 1200 delegates from 73 countries and 240 expert speakers and commentators to discuss the challenges of sustainability through transparency. The GRI conference provided an ideal backdrop for Dolphin and other ADSG delegates to listen and learn about ongoing sustainability best practices and emerging issues. Dolphin’s Graham Rae and Marcus Chandler led the ADSG delegation at the recent GRI Conference. Dolphinsight | 3 UAE holds First General Managers Meeting for 2010 Our GM in the UAE, Ibrahim Al Ansari, addresses staff at the first General Managers’ Meeting of 2010. A lively, interactive session took place at the first UAE General Managers’ meeting of 2010. Held at the Beach Rotana Hotel on 28th April 2010, the meeting was chaired by Mr Ibrahim Ahmed Al Ansari, Dolphin’s General Manager for the UAE. He was joined by his counterpart in Qatar, Mr Adel Ahmed Albuainain and Mr Fares Chemouni, VP Corporate Affairs. A packed agenda saw the 2010 Bonus Scheme and Dolphin Equity revealed to all staff at the meeting. These two important items were given much focus with many questions raised and discussion taking place. Following this, Mr Blake Redding, the company’s General Counsel and Compliance Officer, then took to the floor to deliver a short presentation on compliance. He was followed by Mrs Mariam Al Badr, DVP Corporate Communications, who provided details of the company’s new Internal Communications manual. Khalid Al Marzouqi asks a question while Ghazi Wadi and Mohamed Al Mansoori look on. Natalie Kardoush; Abdulrahman Bin Taresh; Adam El Toum; Christopher Hadzor; Pattan Khan; Yasmine Lotfi; Husa Ahmed; Vasanth Madakkara; Alimoddin Kazi; Fatima Al Murar; Samir Allulu; Noura Al Mashjari and Rajendran Dhanasekar. Congratulations to you all. A recognition award was presented by Mrs Iman Al Qasim, DVP HR&A to Ms Abrar Al Mahmoud from Corporate Communications to highlight her work and sustained efforts over the last two years. The meeting concluded with a raffle draw for Jashanmal book vouchers. Thirty two winners won AED500 each. They were: Hala Al Hazek; Mark Thomer; Haitham Al Qubaisi; Hiati Ibsais; Medhat El Dorry; Hameed Shahul; Khalid Al Saadi; Jishad Vakatel; Inaam Makki; Mohamed DeBouza; Jescel Alejano; Asma Alansari; Moza Alishaq; Kareema Azeb; Eisa Al Falasi; Jagadish Prabhu; Satish Meka; Abdulla Al Hashemi; Steve Coward; Fares Chemouni and Anwar Zuarub after the meeting. 2010 Annual Bonus Scheme Announced Details of the 2010 Annual Bonus scheme were unveiled at both General Managers’ meetings that took place in Qatar and the UAE. Announcing the changes, Dolphin Energy’s DVP HR&A, Mrs Iman Al Qasim, explained the objectives of the scheme and how the bonus will now be calculated and paid out. 4 | Dolphinsight “In the past, the bonus was based on the employee’s annual performance rating. This year, Dolphin is moving from an individual focus to a combination of individual and company performance,” Mrs Al Qasim pointed out. Company performance will be measured by five overarching metrics - DPSA gas production, HSE safety and environment record, financial performance, projects – average progress and the planned shutdown performance. Individual performance will be measured by the company’s annual appraisal system. The bonus will then be paid to eligible employees - Direct Hire, ITC and FTC – Monthly Employees once the calculation has been made. Day rate and other employees who have been hired via a service agent or contractor are not eligible as their compensation is designed as an all inclusive package. For further details, you can consult the revised Annual Bonus & Merit Increase Policy in the HR Policy & Procedure Manual on Dolphin Direct (Section 6, Chapter 4). Dolphin Welcomes New Board Members Dolphin Energy welcomed its three new members of the Board at its first meeting of the year which took place at the company’s headquarters. President, Oxy Oil and Gas joined representatives of Dolphin Energy’s senior management team and other board members at the meeting in Abu Dhabi. Suhail Mohamed Al Mazrouei, Deputy CEO and Senior Vice President, New Business Development, Mubadala Oil & Gas; Glenn Vangolen, Senior Vice President, Middle East Oxy Oil and Gas and John M. Winterman, Executive Vice After reviewing reports, the Board members expressed their thanks to the Dolphin management and staff for the 2009 results and urged them to continue their efforts for success in 2010. The new members are pictured with existing board members and Dolphin Energy’s General Managers in the UAE and Qatar.: Front Row (from left to right): Mohamed Saif Al Mazrouei, Ladislas Paszkiewicz, Ahmed Ali Al Sayegh, Edward A. (Sandy) Lowe, Suhail Mohamed Al Mazrouei. Back Row (from left to right): John M. Winterman (alternate), Ibrahim Ahmed Al Ansari, Glenn Vangolen, Adel Ahmed Albuainain, Jean-Luc Guiziou and Philippe Roy (alternate). Compliance – A Core Value: By Blake Redding Unless top management genuinely believes in compliance and visibly leads in embedding it in the corporate culture, compliance and ethics will be hollow words. The corporate world is full of codes, statements and policies concerning compliance and ethics and all the companies at the heart of the big scandals over the last few years – such as Enron, Parmalat, Tyco, Worldcom – had business conduct codes with noble language. Bernie Madoff’s website proudly proclaimed that his name is on the door and that his clients know that he has a “personal interest in maintaining an unblemished record of value, fair-dealing, and high ethical standards that has always been his firm’s hallmark”. Words are cheap. The tone at the top at Dolphin is solid and real. When the Code of Business Conduct states that, “Dolphin is committed to the highest standards of legal and ethical conduct in its business dealings and complies with all applicable laws, regulations and codes wherever it conducts business,” it is true. Here’s an example. The matter relates to the supply of industrial valves during the period 2003-2007 by one of our suppliers, Control Components, and allegations that it was able to bribe officials at different companies in different countries. Dolphin carried out an internal investigation and then hired an external law firm to conduct an independent investigation. Blake Redding outlines the importance of compliance to all staff at the recent GMs meeting. Both investigations found no evidence of wrongdoing by Dolphin. As our GMs said at the time, Dolphin takes such allegations extremely seriously and is committed to conducting its business in strict compliance with its Code of Business Conduct. Setting the right tone sends the right message, as does the creation of a dedicated compliance capability at Dolphin. My appointment as Compliance Officer, supported by Khalid Al Obaidly in Qatar, now provides a focal point in both countries. We will be reviewing existing policies and conducting training and awareness programs in the near future, working with HR, Internal Audit, Corporate Communications and P&C over the next few months to start these programs. Before we start, here are two thoughts: First, compliance and ethics are good business practices. While we are individually motivated by our own religious or moral beliefs, Dolphin is a profitmaking, multinational corporate citizen and adheres to the highest standards of legal and ethical conduct because that is a good business practice. Second, compliance and ethics are Dolphin’s core values, and that means that they are not an obstacle to getting the “real” things done and are not subservient to profits. If you have any questions related to the Code of Business Conduct (which you can find easily on the first page of Dolphin Direct) or compliance or ethics generally or if you have a matter you wish to report, you can contact me on my direct line Abu Dhabi - ext 402; Qatar dial 61 + 402; externally +971 2 699 5402 or by email at [email protected]. In addition, there is a hotline in Abu Dhabi (+971 269 95430) and in Doha (+974 449 49303) on which you can leave a message for Khalid or me. Dolphin will take all reasonable steps to keep confidential the identity of any employee reporting a suspected violation and no employee shall be subject to retaliation because of any report made in good faith. Dolphinsight | 5 Qatar Doha holds its First GMs Meeting Our GM in Qatar, Adel Albuainain, addresses staff at the first General Managers’ Meeting in Qatar. The Public Relations Department organized the first General Managers’ meeting of 2010. Taking place at the Salwa Ballroom, Doha Sheraton Hotel on 27th April 2010, the meeting was chaired by Mr Adel Ahmed Albuainain, Dolphin’s GM in Qatar; Mr Ibrahim Ahmed Al Ansari, Dolphin’s GM in the UAE; Mr Ibrahim Jeham Al Kuwari, Dolphin’s Deputy GM in Qatar and Mr Fares Chemouni, VP Corporate Affairs. Mr Albuainain started proceedings with a brief presentation on Dolphin’s first quarter performance and progress. He concluded his speech by awarding Mr Hassan Al Emadi, VP Qatar Operations and his team for achieving 3 million man hours without a lost time incident. This was followed by distribution of further Recognition Awards (details of which are covered in page 8 of this issue). The DVP Corporate Communications, Mrs Mariam Al Badr then presented details of the new Internal Communications manual and the plans for its launch. She was followed by Mrs Iman Al Qasim, DVP HR&A, who announced details of the Annual Bonus Scheme and Dolphin Equity which prompted many queries from staff once the floor was opened for questions. More than 650 employees from both Dolphin Energy Tower and Ras Laffan attended the meeting, which was concluded with lunch. Dolphin Sponsors Qatar Career Fair 2010 Dolphin Qatar participated in the Annual Qatar Career Fair 2010 (QCF) which was held from 14th to 18th March 2010 at the Doha Exhibition Center. Held under the patronage of HH Heir Apparent Sheikh Tamim Bin Hamad Al Thani, the Fair helped to provide guidance to young Qatari citizens and undergraduate and postgraduate students seeking career advice and opportunities across different sectors. More than 50,000 people attended the event which was supported by more than one hundred representatives from the private and public sector. The Fair was organized jointly by the Qatar Foundation, Qatar Petroleum, Qatar University and the Ministry of Labor. As silver sponsor, Dolphin attracted significant interest from visitors to the event. “We have established a long standing partnership with QCF and our involvement demonstrates our determination to attract young, talented Qatari nationals to the company. We highlighted our policy of recruitment, retention and training and development and received a positive response as a result,” explained Ghada Al Mansoori, Head of Nationalization for Dolphin Energy Qatar. The company is still in the process of conducting interviews with candidates and hopes to offer a number of them positions to complement those offers that have already been made. Representatives from Dolphin, including VP of Qatar Operations, Hassan Al Emadi, supported the company’s presence at the Qatar Career Fair. Dolphin Qatar Supports “Earth Hour” Dolphin Energy Qatar participated in Earth Hour 2010 on 27th March and in the process sent a clear message that it supported the need to endorse climate change and combat global warming. All the lights of Dolphin Energy Tower were switched off for one hour, raising awareness of the need for global environmental change. 6 | Dolphinsight And in an extension to that commitment, many Dolphin staff also turned off the lights in their homes at the same time. In all, more than 4,000 cities across 126 countries participated in this year’s event. It is known that by turning off all non-essential lighting the carbon footprint across the globe is drastically reduced as demand for power is cut. Earth Hour is a global event organized by the World Wide Fund for Nature. The aim is to stop the degradation of the Earth’s natural environment and build a future where individuals, businesses and communities throughout the world take responsibility and lead the way towards an eco-friendly future. Dolphin in darkness: lights at Dolphin Energy tower were turned off for 60 minutes to mark Earth Hour. Ibrahim Al Kuwari presents gifts to the QCF organizing committee for a job well done. Dolphin Participates in 10th Qatarization Review Meeting The energy and industry sector held its 10th Qatarization Review Meeting in May, 2010. Chaired by HE Deputy Premier and Minister of Energy & Industry Abdullah Bin Hamad Al Attiyah, under the umbrella of Qatar Petroleum, the meeting was attended by senior executives and representatives from 40 companies, dignitaries from Qatar’s education community and VIP guests. In his opening address, His Excellency expressed his immense pride in the sector completing a ten year commitment to the Qatarization strategy. “Under the wise leadership and vision of HH the Emir Sheikh Hamad bin Khalifa Al Thani, sound fiscal policies have turned the State of Qatar into an investment magnet,” Mr Al Attiyah added. Our General Manager in Qatar, Mr Adel Ahmed Albuainain, took his place among a distinguished panel and delivered a presentation titled ‘A Report On Supporting and Partnering The Education Sector’. A number of Dolphin’s senior management team attended the event. This included Dolphin Qatar’s Deputy General Manager, Mr Ibrahim Jeham Al Kuwari. Qatar Career Fair Team Recognized and Rewarded The team who organized Dolphin Energy’s presence at the recent Qatar Career Fair (QCF) has been recognized and rewarded for the company’s successful participation. Taking place on 29th April, 2010, an award ceremony was attended by Dolphin Qatar’s DGM, Mr Ibrahim Jeham Al Kuwari and other members of the senior management team. In his welcoming speech, Mr Al Kuwari stressed the strategic importance of Dolphin’s support for the Career Fair and its commitment to attracting Qatari nationals: “We believe in investing in our national staff so that we continue to build strong foundations for our continued prosperity and success,” he said. Adel Albuainain presents at the 10th Qatarization Review Meeting and led Dolphin’s participation in the event. Mr Ajlan Al Enazi, DVP Public Relations, delivered a short speech in which he confirmed that by participating in QCF, Dolphin continues to support one of the main pillars of the Qatar National Vision 2030 – to attract and develop qualified Qataris. Mr Abdullah Al Khater, Senior HR Officer, then presented details that showed Dolphin’s presence at QCF has helped to increase the percentage of Qatari employees from 18% last year to 24% this year. At the end of the ceremony Mr Al Kuwari and Mr Rasheed Al Rasheed distributed gifts to honor the entire team in recognition of their outstanding efforts. Well done! Abdullah Al Khater delivers details on the positive impact the Fair had on Qatarization levels at the company. Dolphin Attends QP Environmental Fair 2010 Children found the Fair a big hit and learnt a lot on the importance of environmental protection. am management te e Dolphin senior vernment. go r ta Members of th Qa e th ministers from welcome senior Since the event’s launch in 2004, Dolphin’s HSE department has been a strong supporter of the Qatar Petroleum Environment Fair. And it was with this strong sense of commitment that the company participated in the Fair which is now in its sixth year. Taking place at the Doha Exhibition Center from 24th to 26th April 2010 and under the patronage of HE the Deputy Premier Abdullah bin Hamad Al Attiyah, this year’s Fair was inaugurated by two ministers – His Excellency Dr Mohammed Al Sada, Minister of State for Energy and Industry Affairs and His Excellency, Minister of Environment, Abdullah Bin Mubarak Bin Aboud Al Midhadhi. The three-day event aimed to promote environmental awareness among energy sector employees and their families and was held under the theme, ‘We are all responsible’. In addition to Dolphin Energy, other companies present included QatarGas, Qatar Petroleum, RasGas, Qafac, Qafco, Qapco, Q-Chem, ExxonMobil, Shell, Total, ConocoPhillips, ORYX GTL, Maersk, Woqod, Occidental and Ras Laffan Industrial City. Dolphin’s presence was marked with a stand which detailed the company’s commitment to environmental protection, awareness and education. This featured the Dolphin Turtle Monitoring Program which has been taking place along the coast next to the Dolphin Plant since 2005; the company’s recycling program that has been initiated at Dolphin Tower and the gas processing plant at Ras Laffan and the company’s interactive e-books ‘Dolphin’ and ‘CORAL’. The event was well attended and provided a good platform for children to learn about the environment and an opportunity for environmental professionals to meet, interact and exchange ideas. Dolphinsight | 7 Qatar Recognition Awards Wrap… Qatar Operations caused by missing links between plant maintenance SAP module and the BOMs. Almost 40,000 TAGs and 350 ESPIRs were reviewed by the team. Unit-117 Task Force – the team worked hard to ensure uninterrupted export of low sulfur condensate from Dolphin’s onshore plant, since April 2009. This has resulted in a substantial increase in revenue and helped to enhance Dolphin’s reputation in the process. Qatar GM Adel Albuainain and DGM Ibrahim Al Kuwari present the National Developee Award to Rabeaa Al Kuwari. Five teams and two individuals from Dolphin Energy Qatar have been recognized in the company’s Recognition Awards scheme. Each team member received a certificate and cash award for their outstanding contribution and effort. The details are: Offshore Integrated Team Award – the team completed three years without a lost time incident. Their dedication to get the work done and overall teamwork has been truly outstanding. QP Import Line Modification Team – the team implemented cost effective modifications that made it possible for the plant to accept an increase in third party gas from QP. The team comprises colleagues from many departments, all of whom worked hard to ensure the deadlines were met. Watch Committee. National Developee Award – Rebeaa Al Kuwari has been recognized for his progression in the Technical Preparation Program (TPP), being a team player and displaying exceptional professionalism and dedication. A member of the Production Team in QOPs, Al Kuwari has impressed both colleagues and supervisors with his performance. Individual Award – Charles Arcinas was awarded for helping to develop the first aid capabilities of the emergency response team. He has demonstrated his commitment by performing roles that lie outside his day to day responsibilities and has saved valuable resources by improving efficiencies through continuous training. Offshore Integrated Team. QP Import Line Modification Team. Watch Committee – comprising volunteers, the committee has been awarded for reviewing 8,000 watch cards from Dolphin staff in addition to 2,000 watch cards from contractors. Adel Albuainain and Ajlan Al Enazi present the Individual Award to Charles Arcinas. Missing Links of TAGS & BOMs Task Force – a special team was created to review the materials/spares problems Missing Links of TAGS & BOMS Task Force. Case Study… Offshore Maintenance Following two years of planning, Dolphin’s Offshore Simultaneous Operations team (SIMOPS) embarked on a maintenance program on 4th March 2010 that involved repainting of the platform flare bridge, the removal and refurbishment of two 36” motorized operating valves and various 8 | Dolphinsight platform modifications to enhance the safety and production operations for both the DOL 1 and DOL 2 offshore platforms. project complete, DOL 1 and DOL 2 are now back online with added improvements and a new coat of paint. The project required an accommodation support jack up vessel to house the 125 personnel who carried out the work. With the The entire program was complete without a single lost time incident involving Dolphin Energy or contractor personnel. Unit -117 Task Force. Dolphin Strengthens Relationship with Top Educators Dolphin Energy Qatar has participated in a series of career development events with three local universities. These events provided opportunities for the company to meet and network with students and graduates who were looking for internship programs and/or full time employment. Teams from both PR and HR&A were on hand to meet candidates, distribute corporate collateral and provide background details about Dolphin Energy. These events were: 3rd Qatar Texas A&M Qatar Careers for Engineers; Georgetown University Career Fair; Qatar Carnegie Mellon Annual Career Fair. Dolphin Continues its Support for AD Industry Awards For the third successive year, Dolphin Energy was a supporting sponsor of the Abu Dhabi Industry Awards – a prize giving ceremony in which the top graduates from the Higher Colleges of Technology are rewarded for their hard work and dedication in their chosen field of study. The event, which is in its seventh year, took place on 25th May 2010 and was inaugurated by HE Sheikh Nahayan Mubarak Al Nahayan, Minister for Higher Education and Scientific Research and Chancellor of the Higher Colleges of Technology. Dolphin Energy was one of 23 corporate sponsors supporting the Awards program. The company was represented by Ms Abrar Al Mahmoud from Corporate Communications and Mrs Iman Al Qasim, DVP HR&A, who accepted an award of appreciation from the College for Dolphin’s continued support. “It is important that students are recognized for their achievements and we are very happy to support initiatives that encourage young UAE nationals to strive for excellence. Dolphin’s success tomorrow depends on nurturing our talent today and I would like to extend my congratulations to all the students who have been rewarded,” said Mrs Al Qasim. Open to students who graduated with a Masters, Bachelors, Higher Diploma or Diploma, awards were granted to 52 students from a list of more than 780 graduates that had met the minimum criteria for the award. Each winner received a cash reward for their achievements. The award demonstrates the success of the refinancing program. Dolphin Energy Refinancing Scoops Deal of the Year Dolphin Energy’s US$4.1 billion refinancing program has won the Euromoney ‘Project Finance Deal of the Year’ for 2009. The success of the refinancing, which raised US$1.25 billion from the bond market; US$1.4 billion in bank debt and a US$218 million SACE insured facility, in addition to a commitment from shareholders Total and Oxy who co-lent US$1.2 billion to the project, illustrated considerable investor appetite in what were very challenging market conditions. According to Project Finance Magazine which carried details of the Euromoney award win, “Dolphin ticked all the boxes: operating cash flows, a high caliber of sponsors and geopolitical importance”. Ibrahim Ahmed Al Ansari, Dolphin Energy’s General Manager in the UAE said: “This is an excellent achievement and helps to reemphasize the esteem in which Dolphin Energy is held. I would like to congratulate the entire project finance team whose commitment and dedication helped to make this a success. In particular, I would like to highlight the contributions made by Abdulla Al Hashemi, Maurice Wingo and Vinod Chithur, each of whom represented Dolphin Energy with distinction.” HE Sheikh Nahayan Mubarak Al Nahayan is pictured with Iman Al Qasim. Dolphin was lauded for its support for the AD Industry Awards. The total amount raised through the refinancing has been used to repay the US$3.45 billion loan secured in 2005, provide 70% of the construction costs of the 244km Taweelah-Fujairah pipeline and to pay for the financing fees related to the refinancing. Dolphin Energy UAE Operations Play World Cup Warm Up The team from Fanoy Gas matched the UOPs team and proved worthy opponents. Maybe it was because the FIFA World Cup was very much in many people’s minds at the time that led to a football match between the UAE Operations Team and Fanoy Gas, one of the company’s facility maintenance service contractors. Members of the UAE Operations Football team and their supporters. Hoping to emulate their favourite professional players and with a degree of trepidation, the game took place at the Al Jazeera Golden Tulip Hotel in Al Rahba in May. Those who felt they couldn’t grace the field joined their colleagues on the sidelines to cheer on the team. And while most claimed to be good players in their younger days, it was with a semblance of surprise that the game finished 3-3. There was no outright winner but all those involved had a lot of fun and enjoyment. Dolphinsight | 9 Spotlight On… Strategic & Corporate Planning In this issue, we turn our attention to the Strategic & Corporate Planning department. Dolphinsight caught up with the team recently to get more details… What is the department’s role within Dolphin Energy? The Strategic and Corporate Planning Department’s (S&CP) duties include economic evaluation, strategic planning, performance management and commercial risk assessment. In essence, our purpose is to help build a shared understanding among all stakeholders - shareholders, management, employees and governmental entities. We help to ensure that strategies are put into practice through proper economic evaluation, good planning and regular monitoring. How does the department actually function? S&CP works in close partnership with other divisions and departments to ensure that we have the capabilities and resources to implement Dolphin’s goals and strategies. This is done through the following: • Dolphin Economics and Strategic Decision Making: We develop economic models that capture important information such as capital costs, operating costs, production, prices, timing of costs and production and commercial terms such as DPSA and GSPA terms. These models then generate profitability parameter output which is then used by our senior management for decision making. • Annual Business Plan and Long Term Strategic Objectives: S&CP also develops the annual business plan. This is compiled into a Two Members of the Corporate Planning Team, Maury Wingo and Obaid Al Dhaheri talk to Abrar Al Mahmoud about their roles and responsibilities. report which is then approved by senior and middle management and made available for all Dolphin staff to review. • Dolphin Monthly and Quarterly Performance Monitoring Reports: Our monthly and quarterly reports provide monitoring of QHSE&S, plant performance, marketing, manpower, financial performance and departmental objectives. The reports are essential for strategy and planning and give Dolphin the opportunity to present a statement of its achievements and to provide information for a wide variety of purposes. Who is part of your team? Maurice Wingo is our Senior Manager; Obaid Al Dhaheri is the department’s Business Analysis Manager and Rania Al Dhaheri is our Senior Economic Analyst. Deni Sudanika is our second Senior Economic Analyst and based in Doha and we also have two new associate analysts, Abdulla Hamad Binalwan and Mohamed Al Mas. The entire department is supported by Mary Gamil. How do you coordinate with your counterparts in Qatar? We facilitate the weekly Production Steering Committee meeting which is attended by personnel from Qatar and Abu Dhabi. This meeting serves to share real time information in an open and constructive manner. Other meetings such as the PRC and the monthly CEO meeting allow for additional interaction with Qatar. Our Senior Economic Analyst in Doha works closely with Qatar Operations, Finance and the Business Support department. He communicates through regular meetings to ensure that S&CP activities and functions are synchronized. Can you provide examples where S&CP planning policy impacts positively on Dolphin? Our role in economic decision making goes back to the early days of Dolphin Energy. Economic analyses were prepared for decisions regarding wellbore casing material, compression configuration, condensate treatment facilities and shared facility arrangements, which ultimately added significant, real value to the company. Since that time, many economic evaluations have been prepared with respect to customer tariffs, contractual terms, project finance, project expansion, operational optimization and 3rd party gas arrangements. How would you sum up the Strategic & Corporate Planning in three words? Fiscal Responsibility - Integrity - Teamwork In a move designed to complement HR&A’s efforts related to implementing Dolphin Equity and the 2010 Bonus Scheme, the Division organized a team building session for the company’s senior management team. Taking place at Qasr Al Sarab, Liwa, UAE on 24th and 25th March, activities, presentations and workshops were arranged that focused on communication and transparency, commitment and buy-in and strategic thinking and decision making. Senior Managers Attend Team Building Session 10 | Dolphinsight “The sessions were based on ‘experiential learning’ where our teams engaged in physical and mental challenges. The learning was consolidated by reflecting on an activity which helped leaders reflect on their impact on the organization,” explained Mrs Iman Al Qasim, DVP HR&A, Dolphin Energy. There were presentations on both the Dolphin Equity Program and the 2010 Annual Bonus Scheme and the senior management team was given challenges related to both to help increase awareness and understanding of each initiative. In addition, risk assessment and solution strategy workshops and activities designed to strengthen commitment were developed for all participants. “The session was excellent and one that has helped to drive our ‘One Company One Team - One Vision’ initiative. It was good to see so many of our colleagues appreciate and benefit from the training,” Al Qasim added. Members of the senior management team rising to another challenge presented to them at the workshop. Dolphin’s DUNE Program Profiled at HP Executive Energy Conference In May, Dolphin Energy was invited to attend the HP Executive Energy Conference 2010 and took the opportunity to profile the company’s IT Transformation Roadmap and present an overview of the DUNE infrastructure. “It was a great opportunity to share our experience with our peers and IT industry leaders as well as use the event as a platform to learn from IT best practices,” Mr Chemouni explained. As a keynote speaker, our VP for Corporate Affairs, Fares Chemouni, presented details to a panel of experts and attending delegates from across the IT and oil and gas industries. Since its launch, DUNE has become a compelling case study in how Dolphin has migrated to a new, more efficient and secure IT infrastructure. The Executive Energy Conference brings together IT executives from major energy corporations to share proven solutions and technologies as well as best practices and case studies. The program was also featured recently in the latest issue of Injazat Data Systems newsletter, The Hub magazine, under the title ‘How Dolphin Energy Runs its Business More Effectively’. Dolphin Provides Insights at 14th Annual Megas Summit UAE Operations Holds Team Building Workshop In March, Dolphin was invited to participate in the 14th Annual Megas Summit, one of the region’s largest and longest running events for the oil and gas sector. Mr Fayez Majzoub, Head of Market Analysis, Marketing & Commercial Division, represented the company and as one of the keynote speakers at the event, delivered a presentation on the latest market developments and the role of the Middle East in the global oil and gas market. Our VP Corporate Affairs, Fares Chemouni, presented details of the DUNE Program to experts and delegates across the IT and energy sectors. In support of Dolphin Energy’s ‘One Company – One Team – One Vision’ initiative, UAE Operations held a two day team building session in May. Taking place at the Raffles Hotel in Dubai, the workshop brought together the UAE Operations and Technical Services Divisions as well as contributions from other divisions throughout the company. These included input from Projects, P&C, HR&A, QHSE&S, Marketing and Commercial, IT&A and Qatar Operations. “The aim was to empower individuals by helping to refresh their understanding of the company’s operational objectives and have some fun at the same time,” said Mohamed Al Mansoori, Dolphin’s VP of UAE Operations. “Each participant was instilled with a feeling that they are contributing to the success of the company and have a wider appreciation of how their individual roles relate to the objectives of the division and the company as a whole,” he added. “It is vital that companies operating in the sector follow movements in the market. Delegates and industry experts took the opportunity to discuss the content in the presentation and it was encouraging to see so many engaged and interested,” commented Mr Majzoub. Megas is recognized as one of the premier events on the oil and gas calendar and features keynote presentations, panel discussions and interactive workshops. Such was the success of Dolphin’s participation that the company has already received an invitation to attend next year’s Summit which takes place in Cairo, Egypt. The workshop brought together colleagues from across the company. Mohamed DeBouza is focused on the task at hand. Dolphinsight | 11 A life in the day of... Richard Forrest Prior to joining Dolphin Energy, I held positions in Europe, Malaysia and India. I came to the UAE in 1997 and worked on one of ADNOC’s offshore projects. I was then transferred to ADMAOPCO’s Major Projects Division, where I was assigned to projects in Holland and Australia. I AM: I am 49 years old, from the North East of the UK. I have been married for 19 years, and have one son who is 17 years old. I DO: I am a Senior Contracts Officer in the Procurement and Contracts Department. I joined Dolphin Energy in 2005 and was assigned to work on the sea lines and export pipeline. I worked on that project until the point where the Projects Team had to mobilize to Doha. That’s when my focus moved to supporting Operations. Working in P&C, there have been certain challenges, mainly with external organizations. For example, it’s taken nearly five years to develop and sign the Maintenance Cost Sharing Agreement with Transco. Other similar Agreements with Gasco and Takreer have been under development for around two years but should be concluded in the near future. In addition, some of the smaller Operations and Maintenance companies are not familiar with international procurement and contracting practices which Dolphin uses, so we have to be sympathetic to their requirements and try to encourage and assist them. ADMA. The last time I played rugby was three years ago. Unfortunately I broke my ribs so I took that as a sign to quit. I ASPIRE: My hopes for my future career are to continue to provide a professional and valued service to my colleagues and to enjoy my work. When the time comes and I have to retire, I would like to settle down somewhere warm. Unfortunately that rules out the UK for most of the year, so I may spend time in Turkey where I have an apartment. Hopefully, retirement is a long way off so the family and I will have plenty of time to weigh up the options. As for my personal aspirations, I want to see my son become successful in whatever career he chooses. I graduated from Newcastle Polytechnic in 1986 with a BSc Honours Degree in Quantity Surveying. I also hold a Masters of Law (LLM) in Commercial Law from the University of Northumbria, UK. I became a member of the Royal Institution of Chartered Surveyors in 1986 and a member of the Chartered Institute of Arbitrators in 2003. I spend my free time after work at the gym, which I tend to do every day. During weekends I spend my time relaxing at home or on the beach. I used to play a lot of rugby and cricket when I was in the UK and Malaysia. Although British, I was picked to play both sports for Malaysia in tournaments where expatriates were allowed. However, I didn’t get the chance to play, since the project I was assigned to finished. Even though I didn’t make my international debut in the end, I did play for local teams in Malaysia. I also played for Abu Dhabi Rugby Club for two years and cricket in the Inter Operating Company Tournament, when I was working for Providing a professional and valued service is important to Richard. Taweelah Abu Dhabi Doha Ras Laffan Sultan Al Shamsi Haitham Al Qubaisi Abdulla Al-Khater Khalid Nasser Nadir Sidane Nisreen Abed Al Fattah Reem Al -Thani Ismail Mubarak Mohamed Zarouni Vasanth Madakkara Rasheed Ali Rasheed Khalifa Al Mansouri Marco Carlos Khalid Al Hosani Fai Al Buainain Syed Khalidullah Ameera Abdulla Lalit Gururani Amar Al-Khuzaei Saleh Al Braik May Al-Ajmi Yatheeswara Math Omar Al Hammadi Bader Al-Khalifai Qassim Yousuf Ahmed Al Kaabi Muna Abdulkarim Mohammed Binnoora Mohammed Al Falahi Eman Al Awadi Palanisamy Subbarayan New Direct Hires February - May 2010 12 | Dolphinsight Mohammed Al Marri Dolphin Supports the Abu Dhabi International Book Fair for the 2nd Year Once again, Dolphin Energy was the Platinum Sponsor of the Abu Dhabi International Book Fair. The event, which took place from 2nd to 7th March, 2010 attracted hundreds of publishers from around the world, renowned authors and many visitors from the Emirates, the region and across the globe. Dolphin’s participation cemented its commitment to corporate social responsibility programs that focus on culture and education. In his address to the press conference prior to the event starting, Dolphin Energy’s General Manager for the UAE, Mr Ibrahim Ahmed Al Ansari explained: “Sponsoring the Abu Dhabi International Book Fair allows Dolphin to strengthen its commitment to the areas of culture and education. “We recognize the role these both play in enhancing the wellbeing of our community and how they support social development.” 1 “We recognize the role these both play in enhancing the wellbeing of our community and how they support social development.” Of particular importance was the Fair’s intention to make books better available to children. There was a heavy slant on children’s education with book readings and activities designed to get more children into books. “It was a great initiative and one we applaud at Dolphin Energy,” Al Ansari added. 1. Members of the senior management team introduce HH Sheikh Hamad Bin Zayed Al Nahayan, Chief of the Abu Dhabi Crown Prince’s Court and Chairman of the Higher Corporation of Specialised Economy Zones (ZonesCorp) to CORAL, Dolphin’s book that highlights the three year study of coral habitats and their growth status in the southeastern Arabian Gulf. 2 2. Stefan Batory from Corporate Communications takes a stand visitor through the Dolphin story. 3. Mariam Al Badr and Fares Chemouni host Vice President Middle East for Total Philippe Roy and May Corrado. 4. A stand visitor takes time to read Dolphin. 3 4 Dolphinsight | 13 Dolphin Teams Visit TFP Following the successful completion of the second major milestone on TFP, UAE Projects arranged a TFP site visit for a selection of the Dolphin team to learn and understand more about the construction challenge and achievements associated with the project. 2 1 1. 2: 3: 4: 5: 6: 7: TFP from 680 meters above sea level. The pipeline is being laid across hazardous mountain terrain and the construction achievement has been phenomenal. Ready for the off: The Dolphin team about to embark on the right of way. Joseph McDiarmid explains the construction process to Mariam Al Badr and Natalie Kardoush. The pipeline passes through some of the most demanding and stunning mountain ranges. Anwar Zuarub highlights the route to the Dolphin team. Satish Meka, Ahmed Al Mazrooei, Anwar Zuarub, Fares Chemouni and Tarek El Kilany enjoy the view to Qidfa which is where natural gas is being sent to ADWEC’s F1 and F2 power stations. The pipeline was mapped using environmental and social impact assessment studies. This helped to avoid important and significant archaeological and historical sites along the route, such as this burial ground. 7 ساتيش ميكا وأحمد المزروعي وأنور زعرب وفارس شيموني وطارق الكيالني أثناء استمتاعهم.6 1 الفجيرة،بالمناظر الطبيعية في قدفع والتي تحتضن محطات شركة مياه وكهرباء أبوظبي . حيث تستعين تلك المحطتين بغاز دولفين في عمليات إنتاج المياه وتوليد الطاقة2 والفجيرة مما،بناء على دراسات لتقييم اآلثار البيئية واالجتماعية للمشروع ً تم إعداد خريطة خط األنابيب.7 من ضمنها هذا،ساهم في تفادي المرور بالمواقع األثرية والتاريخية الهامة على مسار الخط .المدفن األثري 14 | Dolphinsight
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