Second Milestone for Taweelah – Fujairah

Issue 20
August 2010
Dolphin Energy Limited:
creating wealth, economic
growth and employment
for citizens of the region
far into the future.
And more:
Sustainability
Report page 3
GMs Annual Staff
Meetings page 4 & 6
Qatarization
Review page 7
Spotlight On...
Strategic &
Corporate
Planning page 10
Second Milestone for
Taweelah – Fujairah
Pipeline Complete
Read story on page 02
COVER STORY
Contents
Dolphin Equity
2
Sustainability Report
3
UAE General Managers Meeting
4
Compliance – A Core Value
5
Doha holds its first GMs meeting
6
Qatarization Review Meeting
7
Qatar Recognition Awards
8
AD Industry Awards
9
Spotlight on... Strategic and
Corporate Planning
10
DUNE Program Profiled
11
A Life in the day of Richard Forrest
12
Abu Dhabi Book Fair
13
TFP Visit
14
Second Milestone for Taweelah
– Fujairah Pipeline Complete
D
olphin’s UAE Projects Team has
completed the second milestone
on the TFP project. It means that
the company is ready to transport more
natural gas to ADWEC’s F1 and F2 power
stations, located in Fujairah on the east
coast of the Emirates.
Having commenced ‘commissioning gas’
to ADWEC in August 2009, Dolphin is
now ready to transport 350 million
standard cubic feet of natural gas per day.
This will provide the sufficient capacity
required to fully operate both stations.
Commenting on this significant
achievement, our CEO, Mr Ahmed Ali Al
Sayegh, said: “By meeting our
commitment to the customer to operate
their plants, Dolphin Energy is helping to
enhance industrial development and
economic growth in the east coast of our
country. We provide 30% of the UAE’s
energy requirements and as such
continue to be a leading and reliable
supplier of clean energy.”
This increase in capacity was made
possible due to the completion of a 128
Mr Anwar Zuarub, Deputy Vice President,
UAE Projects commented: “The
construction of 128 kilometers of 48”
pipeline involved more than 10,700 weld
joints, six block valve stations along the
route and 256 kilometers of fiber optic
cable on either side of the pipeline.
Editors:
DVP Corporate Communications:
Mariam Al Badr
Dolphin Energy Limited
Abu Dhabi Trade Center
East Tower 2nd & 3rd Floor
PO Box 33777, Abu Dhabi
United Arab Emirates
Tel +971 2 6995500
Fax+971 2 6446090
Dolphin Energy Tower – West Bay
Area Number 81, Block 7
PO Box 22275, Doha
Qatar
Tel +974 449 49494
Fax+974 449 49490
www.dolphinenergy.com
2 | Dolphinsight
Outlining some of the challenges involved
in the completion of the second milestone,
Mr Ibrahim Ahmed Al Ansari, General
Manager, UAE, Dolphin Energy said: “The
construction challenge has been
phenomenal considering the timeframe
and the tough conditions associated with
laying a 48” pipeline across the harsh
desert and mountainous terrain.”
“The most significant challenges during
construction were associated with third
party crossings which required permission
from various authorities to cross their
assets. More than 150 such crossings
were performed safely on this section of
the TFP to ensure the integrity of the
assets. In addition, five major road
crossings were also executed under non
destructive trenching techniques,” Al
Ansari continued.
Front cover:
Moving Mountains:
The Taweelah Fujairah Pipeline
is being constructed across
some of the most challenging
terrain in the UAE.
Abrar Al Mahmoud
Stefan Batory
Maha Dahroug
Venus Khudir
Norma Sbahieh
Natalie Kardoush
kilometer, 48” pipeline from Dolphin’s
Taweelah Receiving Facilities to a hot tap
connection on the existing Al Ain-Fujairah
24” pipeline.
The second milestone saw 128 kilometers of pipeline laid to a hot tap area on the existing AFP.
“We are now focusing on completing
construction associated with the final
milestone. This includes 116 kilometers of
pipeline, the construction of three block
valve stations, a receiving station at Qidfa
and additional equipment at the Taweelah
Receiving Facility,” Zuarub added.
Dolphin Energy Unveils Dolphin Equity
In support of Dolphin’s ‘One company One team - One vision’ initiative, the
company launched Dolphin Equity
across its four locations in March and
April as it responds to employee
requests to drive consistency in the
application of reward policies.
”During the transition from project phase
to major player in the Middle East oil and
gas sector, the pace of growth was rapid.
As a result, circumstances resulted in a
fragmented application of policies,”
explained Mr Adel Ahmed Albuainain,
Dolphin’s GM in Qatar. “This was picked
up in our last staff survey which reported
that only 48 percent of employees felt
that compensation for employees
working in the same role with the same
competence and the same level of
performance was equitable across the
company. Only 52 percent of employees
said they understood how compensation
decisions were made,” he added.
In order to create the new grading
structure, Dolphin worked with the Hay
Group, a leading consultancy specializing
in this work throughout the Middle East.
Hay’s methodology is considered to
deliver the most robust and time tested
approach to job evaluation and the use
of an objective, third party for analysis
and recommendations was critical in
the development of the Dolphin
Equity program.
“We used benchmark data to help us
review our salary administration systems
which allowed us to compare our salary
and allowance structures against the
regional oil and gas sector,” explained Mr
Ibrahim Ahmed Al Ansari, Dolphin
Energy’s GM in the UAE. “This allowed us
to re-evaluate well over half of the unique
jobs within the organization using a
globally recognized methodology. We
could then slot all current jobs into a new
grading structure that is both very
accurate and very efficient.”
The move to the new system means
that all employees have received a
new grade.
“The grade is based on the job evaluation
methodology and not on the individual,
their performance or length of service
with the company,” said Mrs Iman Al
Qasim, DVP HR&A. “The transition to the
new structure includes the protection of
total direct compensation for all existing
employees. This covers basic salary and
most allowances and benefits. A small
number of benefits linked to grade have
not been protected. These are linked to
the new grading systems and include
eligibility for car loan, class of travel for
business trips and duty travel per diem.
“Dolphin Equity is the next step in the
evolution of the company as it seeks to
put in place world class frameworks and
procedures that will improve consistency
by building a stronger, more competitive
organization,” Al Qasim continued.
Details of Dolphin Equity can be found on
Dolphin Direct. To view these materials,
visit the intranet site and click on the link.
Your enquiries can also be sent to
[email protected].
Inaugural Sustainability Report Launched
sustainability of this nature will enhance
our reputation as an energy supplier of
choice,” commented Mr Ibrahim Al Ansari,
General Manager, Dolphin Energy, UAE.
Its goals for 2010 include initiating a
structured process to measure customer
satisfaction, maintaining overall availability
of the processing and plant facilities above
95%; continuing to reduce air emissions
and flaring, working towards achieving
50% nationalization by 2012, conducting
major and minor emergency drills and
taking additional steps to enhance
contractor compliance with procurement
and contracts policies and procedures.
Unveiling ‘Sustainability’. Pictured left to right with the CEO, Ahmed Al Sayegh, are: Graham Rae, Adel
Albuainain, and Fares Chemouni.
A
t the end of June, Dolphin Energy
unveiled its first ever sustainability
report – an important step in
formalizing its ongoing corporate and
social responsibility commitments in
accordance with internationally
recognized standards.
The report, which is titled ‘Sustainability’,
focuses on Dolphin’s 2009 performance
and 2010 goals. It has been prepared in
conjunction with the Global Reporting
Initiative (GRI) which has developed
comprehensive international guidelines for
sustainability reporting. GRI classified
Dolphin’s report as ‘A/GRI Checked’.
The company’s CEO, Mr Ahmed Ali Al
Sayegh commented: “A key requirement
of the Abu Dhabi Economic Vision 2030
includes the need to build a sustainable
economy and a commitment to ensure we
meet the needs of tomorrow. We have a
duty to support this and ensure that social
and regional development is balanced so
that the benefits of economic growth and
wellbeing are delivered to the population
of this emirate.”
The report focuses on the company’s
performance in 2009 and provides
highlights across minimizing its
environmental impact, creating economic
opportunities, being an employer of
choice, ensuring efficient operations,
community engagement and ensuring
safe operations. It also outlines company
performance against key indicators and
2009 targets.
“This report highlights our achievements
and sets out very clearly where we can
make improvements. By demonstrating
this level of transparency, we are sending
a very clear message to our stakeholders
that we are very serious about embedding
sustainability into every facet of our
operation. This is our obligation as an
effective and responsible partner, neighbor
and employer,” explained Mr Adel
Albuainain, General Manager, Dolphin
Energy, Qatar.
Commenting on the development of the
company’s commitment to sustainability,
Mr Graham Rae, VP QHSE&S, Dolphin
Energy said: “This has been a challenging
journey and one that builds on our
commitment to complying with legal and
regulatory requirements. As the project
developed, the company enhanced its
position as it started to engage in themes
such as corporate social responsibility
with community stakeholders and as a
founding member of the Abu Dhabi
Sustainability Group. The launch of this
report marks another important shift in the
behavior of the company as we move
towards that of a social advocate and a
good corporate citizen.”
What do you think of the report? We
would like to hear from you if you have
questions, queries and/or feedback.
For all enquiries please contact Graham
Rae on [email protected].
These show that Dolphin continues to
decrease flaring at its onshore facilities,
exceed last year’s revenue targets,
achieve 40% Emiratization and 22%
Qatarization, meet overall operational
efficiency at its plant and exceed targets
for the Total Recordable Incidence Rate
(TRIR) and Lost Time Incident Rate (LTIR)
for employees.
“The report firmly illustrates our
commitment to embedding the principles
of sustainability so that we help drive
positive economic and social impact
within the communities in which we
operate while minimizing our
environmental impact. Regular
Dolphin’s Marcus Chandler and EAD’s Mohammad Al Jawdar pictured at the launch of ‘Sustainability’..
Dolphin Energy Attends
GRI Conference
Dolphin Energy recently led a delegation of 10 organizations representing the Abu Dhabi
Sustainability Group (ADSG) that attended the Global Reporting Initiative (GRI) Conference.
Taking place in Amsterdam in May of this year, the event was held under the theme ‘Rethink
– Rebuild – Report’ and brought together more than 1200 delegates from 73 countries and
240 expert speakers and commentators to discuss the challenges of sustainability
through transparency.
The GRI conference provided an ideal backdrop for Dolphin and other ADSG delegates to listen
and learn about ongoing sustainability best practices and emerging issues.
Dolphin’s Graham Rae and Marcus Chandler led the ADSG delegation at the
recent GRI Conference.
Dolphinsight | 3
UAE holds First General
Managers Meeting for 2010
Our GM in the UAE, Ibrahim Al Ansari, addresses staff at the first General Managers’ Meeting of 2010.
A
lively, interactive session took place
at the first UAE General Managers’
meeting of 2010.
Held at the Beach Rotana Hotel on 28th
April 2010, the meeting was chaired by
Mr Ibrahim Ahmed Al Ansari, Dolphin’s
General Manager for the UAE. He was
joined by his counterpart in Qatar, Mr Adel
Ahmed Albuainain and Mr Fares
Chemouni, VP Corporate Affairs.
A packed agenda saw the 2010 Bonus
Scheme and Dolphin Equity revealed to all
staff at the meeting. These two important
items were given much focus with many
questions raised and discussion
taking place.
Following this, Mr Blake Redding, the
company’s General Counsel and
Compliance Officer, then took to the
floor to deliver a short presentation
on compliance.
He was followed by Mrs Mariam Al Badr,
DVP Corporate Communications, who
provided details of the company’s new
Internal Communications manual.
Khalid Al Marzouqi asks a question while Ghazi Wadi and Mohamed Al Mansoori look on.
Natalie Kardoush; Abdulrahman Bin
Taresh; Adam El Toum; Christopher
Hadzor; Pattan Khan; Yasmine Lotfi; Husa
Ahmed; Vasanth Madakkara; Alimoddin
Kazi; Fatima Al Murar; Samir Allulu;
Noura Al Mashjari and
Rajendran Dhanasekar.
Congratulations to you all.
A recognition award was presented by
Mrs Iman Al Qasim, DVP HR&A to Ms
Abrar Al Mahmoud from Corporate
Communications to highlight her work and
sustained efforts over the last two years.
The meeting concluded with a raffle draw
for Jashanmal book vouchers. Thirty two
winners won AED500 each.
They were:
Hala Al Hazek; Mark Thomer; Haitham Al
Qubaisi; Hiati Ibsais; Medhat El Dorry;
Hameed Shahul; Khalid Al Saadi; Jishad
Vakatel; Inaam Makki; Mohamed
DeBouza; Jescel Alejano; Asma Alansari;
Moza Alishaq; Kareema Azeb; Eisa Al
Falasi; Jagadish Prabhu; Satish Meka;
Abdulla Al Hashemi; Steve Coward;
Fares Chemouni and Anwar Zuarub after the meeting.
2010 Annual Bonus Scheme Announced
Details of the 2010 Annual Bonus
scheme were unveiled at both General
Managers’ meetings that took place in
Qatar and the UAE.
Announcing the changes, Dolphin
Energy’s DVP HR&A, Mrs Iman Al
Qasim, explained the objectives
of the scheme and how the bonus will
now be calculated and paid out.
4 | Dolphinsight
“In the past, the bonus was based on
the employee’s annual performance
rating. This year, Dolphin is moving from
an individual focus to a combination of
individual and company performance,”
Mrs Al Qasim pointed out.
Company performance will be
measured by five overarching metrics
- DPSA gas production, HSE safety
and environment record, financial
performance, projects – average
progress and the planned shutdown
performance. Individual performance
will be measured by the company’s
annual appraisal system.
The bonus will then be paid to eligible
employees - Direct Hire, ITC and FTC
– Monthly Employees once the
calculation has been made. Day rate
and other employees who have been
hired via a service agent or contractor
are not eligible as their compensation is
designed as an all inclusive package.
For further details, you can consult the
revised Annual Bonus & Merit Increase
Policy in the HR Policy & Procedure
Manual on Dolphin Direct (Section 6,
Chapter 4).
Dolphin Welcomes New Board Members
Dolphin Energy welcomed its three new
members of the Board at its first meeting
of the year which took place at the
company’s headquarters.
President, Oxy Oil and Gas joined
representatives of Dolphin Energy’s
senior management team and other board
members at the meeting in Abu Dhabi.
Suhail Mohamed Al Mazrouei, Deputy
CEO and Senior Vice President, New
Business Development, Mubadala Oil &
Gas; Glenn Vangolen, Senior Vice
President, Middle East Oxy Oil and Gas
and John M. Winterman, Executive Vice
After reviewing reports, the Board
members expressed their thanks to the
Dolphin management and staff for the
2009 results and urged them to continue
their efforts for success in 2010.
The new members are pictured with existing board members and Dolphin
Energy’s General Managers in the UAE and Qatar.:
Front Row (from left to right): Mohamed Saif Al Mazrouei, Ladislas Paszkiewicz,
Ahmed Ali Al Sayegh, Edward A. (Sandy) Lowe, Suhail Mohamed Al Mazrouei.
Back Row (from left to right): John M. Winterman (alternate), Ibrahim Ahmed Al
Ansari, Glenn Vangolen, Adel Ahmed Albuainain, Jean-Luc Guiziou and
Philippe Roy (alternate).
Compliance – A Core Value:
By Blake Redding
Unless top management genuinely
believes in compliance and visibly leads
in embedding it in the corporate culture,
compliance and ethics will be
hollow words.
The corporate world is full of codes,
statements and policies concerning
compliance and ethics and all the
companies at the heart of the big
scandals over the last few years – such
as Enron, Parmalat, Tyco, Worldcom –
had business conduct codes with
noble language.
Bernie Madoff’s website proudly
proclaimed that his name is on the door
and that his clients know that he has a
“personal interest in maintaining an
unblemished record of value, fair-dealing,
and high ethical standards that has
always been his firm’s hallmark”. Words
are cheap.
The tone at the top at Dolphin is solid and
real. When the Code of Business Conduct
states that, “Dolphin is committed to the
highest standards of legal and ethical
conduct in its business dealings and
complies with all applicable laws,
regulations and codes wherever it
conducts business,” it is true.
Here’s an example. The matter relates to
the supply of industrial valves during the
period 2003-2007 by one of our suppliers,
Control Components, and allegations that
it was able to bribe officials at different
companies in different countries. Dolphin
carried out an internal investigation and
then hired an external law firm to conduct
an independent investigation.
Blake Redding outlines the
importance of compliance to all
staff at the recent GMs meeting.
Both investigations found no evidence
of wrongdoing by Dolphin. As our GMs
said at the time, Dolphin takes such
allegations extremely seriously and is
committed to conducting its business
in strict compliance with its Code of
Business Conduct.
Setting the right tone sends the right
message, as does the creation of a
dedicated compliance capability
at Dolphin.
My appointment as Compliance Officer,
supported by Khalid Al Obaidly in Qatar,
now provides a focal point in both
countries. We will be reviewing existing
policies and conducting training and
awareness programs in the near future,
working with HR, Internal Audit, Corporate
Communications and P&C over the next
few months to start these programs.
Before we start, here are two thoughts:
First, compliance and ethics are good
business practices. While we are
individually motivated by our own religious
or moral beliefs, Dolphin is a profitmaking, multinational corporate citizen
and adheres to the highest standards of
legal and ethical conduct because that is
a good business practice.
Second, compliance and ethics are
Dolphin’s core values, and that means
that they are not an obstacle to getting
the “real” things done and are not
subservient to profits.
If you have any questions related to the
Code of Business Conduct (which you
can find easily on the first page of Dolphin
Direct) or compliance or ethics generally
or if you have a matter you wish to report,
you can contact me on my direct line Abu Dhabi - ext 402; Qatar dial 61 + 402;
externally +971 2 699 5402 or by email at
[email protected].
In addition, there is a hotline in Abu Dhabi
(+971 269 95430) and in Doha
(+974 449 49303) on which you can
leave a message for Khalid or me.
Dolphin will take all reasonable steps to
keep confidential the identity of any
employee reporting a suspected violation
and no employee shall be subject to
retaliation because of any report made in
good faith.
Dolphinsight | 5
Qatar
Doha holds its
First GMs Meeting
Our GM in Qatar,
Adel Albuainain,
addresses staff
at the first General
Managers’ Meeting
in Qatar.
The Public Relations Department
organized the first General Managers’
meeting of 2010.
Taking place at the Salwa Ballroom, Doha
Sheraton Hotel on 27th April 2010, the
meeting was chaired by Mr Adel Ahmed
Albuainain, Dolphin’s GM in Qatar; Mr
Ibrahim Ahmed Al Ansari, Dolphin’s GM in
the UAE; Mr Ibrahim Jeham Al Kuwari,
Dolphin’s Deputy GM in Qatar and Mr
Fares Chemouni, VP Corporate Affairs.
Mr Albuainain started proceedings with a
brief presentation on Dolphin’s first quarter
performance and progress. He concluded
his speech by awarding Mr Hassan Al
Emadi, VP Qatar Operations and his team
for achieving 3 million man hours without
a lost time incident. This was followed by
distribution of further Recognition Awards
(details of which are covered in page 8 of
this issue).
The DVP Corporate Communications, Mrs
Mariam Al Badr then presented details of
the new Internal Communications manual
and the plans for its launch. She was
followed by Mrs Iman Al Qasim, DVP
HR&A, who announced details of the
Annual Bonus Scheme and Dolphin Equity
which prompted many queries from staff
once the floor was opened for questions.
More than 650 employees from both
Dolphin Energy Tower and Ras Laffan
attended the meeting, which was
concluded with lunch.
Dolphin Sponsors Qatar Career Fair 2010
Dolphin Qatar participated in the Annual
Qatar Career Fair 2010 (QCF) which was
held from 14th to 18th March 2010 at the
Doha Exhibition Center.
Held under the patronage of HH Heir
Apparent Sheikh Tamim Bin Hamad Al
Thani, the Fair helped to provide guidance
to young Qatari citizens and
undergraduate and postgraduate students
seeking career advice and opportunities
across different sectors. More than 50,000
people attended the event which was
supported by more than one hundred
representatives from the private and
public sector.
The Fair was organized jointly by the
Qatar Foundation, Qatar Petroleum,
Qatar University and the Ministry of Labor.
As silver sponsor, Dolphin attracted
significant interest from visitors to
the event.
“We have established a long standing
partnership with QCF and our involvement
demonstrates our determination to attract
young, talented Qatari nationals to the
company. We highlighted our policy of
recruitment, retention and training and
development and received a positive
response as a result,” explained Ghada Al
Mansoori, Head of Nationalization for
Dolphin Energy Qatar.
The company is still in the process of
conducting interviews with candidates
and hopes to offer a number of them
positions to complement those offers that
have already been made.
Representatives from Dolphin, including VP of Qatar Operations, Hassan Al
Emadi, supported the company’s presence at the Qatar Career Fair.
Dolphin Qatar Supports “Earth Hour”
Dolphin Energy Qatar participated in
Earth Hour 2010 on 27th March and
in the process sent a clear message
that it supported the need to endorse
climate change and combat
global warming.
All the lights of Dolphin Energy Tower
were switched off for one hour, raising
awareness of the need for global
environmental change.
6 | Dolphinsight
And in an extension to that
commitment, many Dolphin staff also
turned off the lights in their homes at
the same time. In all, more than 4,000
cities across 126 countries participated
in this year’s event. It is known that by
turning off all non-essential lighting the
carbon footprint across the globe is
drastically reduced as demand for
power is cut.
Earth Hour is a global event organized
by the World Wide Fund for Nature.
The aim is to stop the degradation of
the Earth’s natural environment and
build a future where individuals,
businesses and communities
throughout the world take
responsibility and lead the way
towards an eco-friendly future.
Dolphin in darkness: lights at Dolphin Energy
tower were turned off for 60 minutes to
mark Earth Hour.
Ibrahim Al Kuwari presents gifts to the QCF
organizing committee for a job well done.
Dolphin Participates
in 10th Qatarization
Review Meeting
The energy and industry sector held its
10th Qatarization Review Meeting in
May, 2010.
Chaired by HE Deputy Premier and
Minister of Energy & Industry Abdullah
Bin Hamad Al Attiyah, under the umbrella
of Qatar Petroleum, the meeting was
attended by senior executives and
representatives from 40 companies,
dignitaries from Qatar’s education
community and VIP guests.
In his opening address, His Excellency
expressed his immense pride in the
sector completing a ten year commitment
to the Qatarization strategy. “Under the
wise leadership and vision of HH the Emir
Sheikh Hamad bin Khalifa Al Thani,
sound fiscal policies have turned the
State of Qatar into an investment
magnet,” Mr Al Attiyah added.
Our General Manager in Qatar, Mr Adel
Ahmed Albuainain, took his place among
a distinguished panel and delivered a
presentation titled ‘A Report On
Supporting and Partnering The
Education Sector’.
A number of Dolphin’s senior management
team attended the event. This included
Dolphin Qatar’s Deputy General Manager,
Mr Ibrahim Jeham Al Kuwari.
Qatar Career Fair
Team Recognized
and Rewarded
The team who organized Dolphin
Energy’s presence at the recent Qatar
Career Fair (QCF) has been recognized
and rewarded for the company’s
successful participation.
Taking place on 29th April, 2010, an
award ceremony was attended by
Dolphin Qatar’s DGM, Mr Ibrahim
Jeham Al Kuwari and other members of
the senior management team.
In his welcoming speech, Mr Al Kuwari
stressed the strategic importance of
Dolphin’s support for the Career Fair
and its commitment to attracting Qatari
nationals: “We believe in investing in our
national staff so that we continue to
build strong foundations for our
continued prosperity and success,”
he said.
Adel Albuainain presents at the 10th Qatarization Review Meeting and led Dolphin’s
participation in the event.
Mr Ajlan Al Enazi, DVP Public
Relations, delivered a short speech in
which he confirmed that by
participating in QCF, Dolphin continues
to support one of the main pillars of
the Qatar National Vision 2030 – to
attract and develop qualified Qataris.
Mr Abdullah Al Khater, Senior HR
Officer, then presented details that
showed Dolphin’s presence at QCF has
helped to increase the percentage of
Qatari employees from 18% last year to
24% this year.
At the end of the ceremony Mr Al
Kuwari and Mr Rasheed Al Rasheed
distributed gifts to honor the entire
team in recognition of their outstanding
efforts. Well done!
Abdullah Al Khater delivers details on the
positive impact the Fair had on Qatarization
levels at the company.
Dolphin Attends QP Environmental Fair 2010
Children found the Fair
a big hit and learnt a
lot on the importance of
environmental protection.
am
management te
e Dolphin senior
vernment.
go
r
ta
Members of th
Qa
e
th
ministers from
welcome senior
Since the event’s launch in 2004,
Dolphin’s HSE department has
been a strong supporter of the
Qatar Petroleum Environment Fair.
And it was with this strong sense of
commitment that the company
participated in the Fair which is now
in its sixth year. Taking place at the
Doha Exhibition Center from 24th
to 26th April 2010 and under the
patronage of HE the Deputy
Premier Abdullah bin Hamad Al
Attiyah, this year’s Fair was
inaugurated by two ministers –
His Excellency Dr Mohammed Al
Sada, Minister of State for Energy
and Industry Affairs and His
Excellency, Minister of Environment,
Abdullah Bin Mubarak Bin Aboud
Al Midhadhi.
The three-day event aimed to
promote environmental awareness
among energy sector employees
and their families and was held
under the theme, ‘We are all
responsible’. In addition to Dolphin
Energy, other companies present
included QatarGas, Qatar
Petroleum, RasGas, Qafac, Qafco,
Qapco, Q-Chem, ExxonMobil,
Shell, Total, ConocoPhillips, ORYX
GTL, Maersk, Woqod, Occidental
and Ras Laffan Industrial City.
Dolphin’s presence was marked
with a stand which detailed the
company’s commitment to
environmental protection,
awareness and education. This
featured the Dolphin Turtle
Monitoring Program which has
been taking place along the coast
next to the Dolphin Plant since
2005; the company’s recycling
program that has been initiated at
Dolphin Tower and the gas
processing plant at Ras Laffan and
the company’s interactive e-books
‘Dolphin’ and ‘CORAL’.
The event was well attended
and provided a good platform
for children to learn about the
environment and an opportunity
for environmental professionals
to meet, interact and
exchange ideas.
Dolphinsight | 7
Qatar
Recognition Awards Wrap…
Qatar Operations
caused by missing links between plant
maintenance SAP module and the
BOMs. Almost 40,000 TAGs and 350
ESPIRs were reviewed by the team.
Unit-117 Task Force – the team worked
hard to ensure uninterrupted export of
low sulfur condensate from Dolphin’s
onshore plant, since April 2009. This has
resulted in a substantial increase in
revenue and helped to enhance Dolphin’s
reputation in the process.
Qatar GM Adel Albuainain and DGM Ibrahim Al Kuwari present the National Developee Award
to Rabeaa Al Kuwari.
Five teams and two individuals from
Dolphin Energy Qatar have been
recognized in the company’s Recognition
Awards scheme. Each team member
received a certificate and cash award for
their outstanding contribution and effort.
The details are:
Offshore Integrated Team Award –
the team completed three years without
a lost time incident. Their dedication to
get the work done and overall teamwork
has been truly outstanding.
QP Import Line Modification Team – the team implemented cost effective
modifications that made it possible for
the plant to accept an increase in third
party gas from QP. The team comprises
colleagues from many departments, all of
whom worked hard to ensure the
deadlines were met.
Watch Committee.
National Developee Award – Rebeaa
Al Kuwari has been recognized for his
progression in the Technical Preparation
Program (TPP), being a team player and
displaying exceptional professionalism
and dedication. A member of the
Production Team in QOPs, Al Kuwari has
impressed both colleagues and
supervisors with his performance.
Individual Award – Charles Arcinas
was awarded for helping to develop the
first aid capabilities of the emergency
response team. He has demonstrated his
commitment by performing roles that lie
outside his day to day responsibilities
and has saved valuable resources by
improving efficiencies through
continuous training.
Offshore Integrated Team.
QP Import Line Modification Team.
Watch Committee – comprising
volunteers, the committee has been
awarded for reviewing 8,000 watch cards
from Dolphin staff in addition to 2,000
watch cards from contractors.
Adel Albuainain and Ajlan Al Enazi present the
Individual Award to Charles Arcinas.
Missing Links of TAGS & BOMs Task
Force – a special team was created to
review the materials/spares problems
Missing Links of TAGS & BOMS Task Force.
Case Study… Offshore
Maintenance
Following two years of planning,
Dolphin’s Offshore Simultaneous
Operations team (SIMOPS)
embarked on a maintenance
program on 4th March 2010 that
involved repainting of the platform
flare bridge, the removal and
refurbishment of two 36” motorized
operating valves and various
8 | Dolphinsight
platform modifications to enhance
the safety and production
operations for both the DOL 1 and
DOL 2 offshore platforms.
project complete, DOL 1 and
DOL 2 are now back online with
added improvements and a new
coat of paint.
The project required an
accommodation support jack up
vessel to house the 125 personnel
who carried out the work. With the
The entire program was complete
without a single lost time incident
involving Dolphin Energy or
contractor personnel.
Unit -117 Task Force.
Dolphin Strengthens
Relationship with
Top Educators
Dolphin Energy Qatar has participated in a
series of career development events with
three local universities. These events
provided opportunities for the company to
meet and network with students and
graduates who were looking for internship
programs and/or full time employment.
Teams from both PR and HR&A were on
hand to meet candidates, distribute
corporate collateral and provide
background details about Dolphin Energy.
These events were: 3rd Qatar Texas A&M
Qatar Careers for Engineers; Georgetown
University Career Fair; Qatar Carnegie
Mellon Annual Career Fair.
Dolphin Continues its Support
for AD Industry Awards
For the third successive year, Dolphin
Energy was a supporting sponsor of the
Abu Dhabi Industry Awards – a prize giving
ceremony in which the top graduates from
the Higher Colleges of Technology are
rewarded for their hard work and
dedication in their chosen field of study.
The event, which is in its seventh year,
took place on 25th May 2010 and was
inaugurated by HE Sheikh Nahayan
Mubarak Al Nahayan, Minister for Higher
Education and Scientific Research and
Chancellor of the Higher Colleges
of Technology.
Dolphin Energy was one of 23 corporate
sponsors supporting the Awards program.
The company was represented by Ms
Abrar Al Mahmoud from Corporate
Communications and Mrs Iman Al Qasim,
DVP HR&A, who accepted an award of
appreciation from the College for Dolphin’s
continued support.
“It is important that students are
recognized for their achievements and we
are very happy to support initiatives that
encourage young UAE nationals to strive
for excellence. Dolphin’s success
tomorrow depends on nurturing our talent
today and I would like to extend my
congratulations to all the students who
have been rewarded,” said Mrs Al Qasim.
Open to students who graduated with
a Masters, Bachelors, Higher Diploma or
Diploma, awards were granted to 52
students from a list of more than 780
graduates that had met the minimum
criteria for the award. Each winner
received a cash reward for
their achievements.
The award demonstrates the success of the refinancing program.
Dolphin Energy
Refinancing Scoops
Deal of the Year
Dolphin Energy’s US$4.1 billion refinancing program has won the
Euromoney ‘Project Finance Deal of the Year’ for 2009.
The success of the refinancing, which raised US$1.25 billion from the bond
market; US$1.4 billion in bank debt and a US$218 million SACE insured
facility, in addition to a commitment from shareholders Total and Oxy who
co-lent US$1.2 billion to the project, illustrated considerable investor
appetite in what were very challenging market conditions.
According to Project Finance Magazine which carried details of the
Euromoney award win, “Dolphin ticked all the boxes: operating cash flows,
a high caliber of sponsors and geopolitical importance”.
Ibrahim Ahmed Al Ansari, Dolphin Energy’s General Manager in the UAE
said: “This is an excellent achievement and helps to reemphasize the
esteem in which Dolphin Energy is held. I would like to congratulate the
entire project finance team whose commitment and dedication helped to
make this a success. In particular, I would like to highlight the contributions
made by Abdulla Al Hashemi, Maurice Wingo and Vinod Chithur, each of
whom represented Dolphin Energy with distinction.”
HE Sheikh Nahayan Mubarak Al Nahayan is pictured with Iman Al Qasim. Dolphin was lauded for its
support for the AD Industry Awards.
The total amount raised through the refinancing has been used to repay
the US$3.45 billion loan secured in 2005, provide 70% of the construction
costs of the 244km Taweelah-Fujairah pipeline and to pay for the financing
fees related to the refinancing.
Dolphin Energy
UAE Operations Play
World Cup Warm Up
The team from Fanoy Gas matched the UOPs team and proved worthy opponents.
Maybe it was because the FIFA World
Cup was very much in many people’s
minds at the time that led to a football
match between the UAE Operations Team
and Fanoy Gas, one of the company’s
facility maintenance service contractors.
Members of the UAE Operations Football team and their supporters.
Hoping to emulate their favourite
professional players and with a degree of
trepidation, the game took place at the Al
Jazeera Golden Tulip Hotel in Al
Rahba in May.
Those who felt they couldn’t grace the
field joined their colleagues on the
sidelines to cheer on the team. And while
most claimed to be good players in their
younger days, it was with a semblance of
surprise that the game finished 3-3. There
was no outright winner but all those
involved had a lot of fun and enjoyment.
Dolphinsight | 9
Spotlight On…
Strategic &
Corporate Planning
In this issue, we turn our attention to the Strategic &
Corporate Planning department. Dolphinsight caught
up with the team recently to get more details…
What is the department’s role within
Dolphin Energy?
The Strategic and Corporate Planning Department’s
(S&CP) duties include economic evaluation, strategic
planning, performance management and commercial
risk assessment. In essence, our purpose is to help
build a shared understanding among all stakeholders
- shareholders, management, employees and
governmental entities. We help to ensure that
strategies are put into practice through proper
economic evaluation, good planning and
regular monitoring.
How does the department
actually function?
S&CP works in close partnership with other divisions
and departments to ensure that we have the
capabilities and resources to implement Dolphin’s
goals and strategies. This is done through
the following:
• Dolphin Economics and Strategic Decision Making: We develop economic models that capture important information such as capital costs, operating costs, production, prices, timing of costs and production and commercial terms such as DPSA and GSPA terms. These models then generate profitability parameter output which is then used by our senior management for decision making.
• Annual Business Plan and Long Term Strategic Objectives: S&CP also develops the annual business plan. This is compiled into a Two Members of the Corporate Planning
Team, Maury Wingo and Obaid Al Dhaheri
talk to Abrar Al Mahmoud about their roles
and responsibilities.
report which is then approved by senior and middle management and made available for all Dolphin staff to review.
• Dolphin Monthly and Quarterly Performance Monitoring Reports: Our monthly and quarterly reports provide monitoring
of QHSE&S, plant performance, marketing, manpower, financial performance and departmental objectives. The reports are essential for strategy and planning and give Dolphin the opportunity to present a statement of its achievements and to provide information for a wide variety of purposes.
Who is part of your team?
Maurice Wingo is our Senior Manager; Obaid Al
Dhaheri is the department’s Business Analysis
Manager and Rania Al Dhaheri is our Senior
Economic Analyst.
Deni Sudanika is our second Senior Economic
Analyst and based in Doha and we also have two
new associate analysts, Abdulla Hamad Binalwan
and Mohamed Al Mas. The entire department is
supported by Mary Gamil.
How do you coordinate with your
counterparts in Qatar?
We facilitate the weekly Production Steering
Committee meeting which is attended by personnel
from Qatar and Abu Dhabi. This meeting serves to
share real time information in an open and
constructive manner. Other meetings such as the
PRC and the monthly CEO meeting allow for
additional interaction with Qatar.
Our Senior Economic Analyst in Doha works closely
with Qatar Operations, Finance and the Business
Support department.
He communicates through regular meetings to
ensure that S&CP activities and functions
are synchronized.
Can you provide examples where S&CP
planning policy impacts positively
on Dolphin?
Our role in economic decision making goes back to
the early days of Dolphin Energy. Economic analyses
were prepared for decisions regarding wellbore
casing material, compression configuration,
condensate treatment facilities and shared facility
arrangements, which ultimately added significant,
real value to the company.
Since that time, many economic evaluations
have been prepared with respect to customer
tariffs, contractual terms, project finance, project
expansion, operational optimization and 3rd party
gas arrangements. How would you sum up the Strategic &
Corporate Planning in three words?
Fiscal Responsibility - Integrity - Teamwork
In a move designed to complement
HR&A’s efforts related to implementing
Dolphin Equity and the 2010 Bonus
Scheme, the Division organized a team
building session for the company’s senior
management team.
Taking place at Qasr Al Sarab, Liwa,
UAE on 24th and 25th March, activities,
presentations and workshops were
arranged that focused on communication
and transparency, commitment and
buy-in and strategic thinking and
decision making.
Senior Managers Attend
Team Building Session
10 | Dolphinsight
“The sessions were based on ‘experiential
learning’ where our teams engaged in
physical and mental challenges. The
learning was consolidated by reflecting on
an activity which helped leaders reflect on
their impact on the organization,”
explained Mrs Iman Al Qasim, DVP HR&A,
Dolphin Energy.
There were presentations on both the
Dolphin Equity Program and the 2010
Annual Bonus Scheme and the senior
management team was given challenges
related to both to help increase awareness
and understanding of each initiative. In
addition, risk assessment and solution
strategy workshops and activities
designed to strengthen commitment were
developed for all participants.
“The session was excellent and one that
has helped to drive our ‘One Company One Team - One Vision’ initiative. It was
good to see so many of our colleagues
appreciate and benefit from the training,”
Al Qasim added.
Members of the senior management team rising to
another challenge presented to them at the workshop.
Dolphin’s DUNE
Program Profiled
at HP Executive
Energy Conference
In May, Dolphin Energy was invited to attend
the HP Executive Energy Conference 2010 and
took the opportunity to profile the company’s IT
Transformation Roadmap and present an
overview of the DUNE infrastructure.
“It was a great opportunity to share our
experience with our peers and IT industry
leaders as well as use the event as a
platform to learn from IT best practices,”
Mr Chemouni explained.
As a keynote speaker, our VP for Corporate
Affairs, Fares Chemouni, presented details to
a panel of experts and attending delegates
from across the IT and oil and gas industries.
Since its launch, DUNE has become a
compelling case study in how Dolphin has
migrated to a new, more efficient and secure
IT infrastructure.
The Executive Energy Conference brings
together IT executives from major energy
corporations to share proven solutions and
technologies as well as best practices and
case studies.
The program was also featured recently in
the latest issue of Injazat Data Systems
newsletter, The Hub magazine, under the title
‘How Dolphin Energy Runs its Business
More Effectively’.
Dolphin Provides
Insights at
14th Annual
Megas Summit
UAE Operations Holds
Team Building Workshop
In March, Dolphin was invited to
participate in the 14th Annual Megas
Summit, one of the region’s largest
and longest running events for the oil
and gas sector.
Mr Fayez Majzoub, Head of Market
Analysis, Marketing & Commercial
Division, represented the company
and as one of the keynote speakers
at the event, delivered a presentation
on the latest market developments
and the role of the Middle East in the
global oil and gas market.
Our VP Corporate Affairs, Fares Chemouni, presented details of the DUNE Program to experts
and delegates across the IT and energy sectors.
In support of Dolphin Energy’s ‘One Company – One Team
– One Vision’ initiative, UAE Operations held a two day team
building session in May.
Taking place at the Raffles Hotel in Dubai, the workshop
brought together the UAE Operations and Technical Services
Divisions as well as contributions from other divisions
throughout the company. These included input from Projects,
P&C, HR&A, QHSE&S, Marketing and Commercial, IT&A and
Qatar Operations.
“The aim was to empower individuals by helping to refresh
their understanding of the company’s operational objectives
and have some fun at the same time,” said Mohamed Al
Mansoori, Dolphin’s VP of UAE Operations.
“Each participant was instilled with a feeling that they are
contributing to the success of the company and have a wider
appreciation of how their individual roles relate to the
objectives of the division and the company as a whole,”
he added.
“It is vital that companies operating in
the sector follow movements in the
market. Delegates and industry
experts took the opportunity to
discuss the content in the
presentation and it was encouraging
to see so many engaged and
interested,” commented Mr Majzoub.
Megas is recognized as one of the
premier events on the oil and gas
calendar and features keynote
presentations, panel discussions and
interactive workshops.
Such was the success of Dolphin’s
participation that the company has
already received an invitation to
attend next year’s Summit which
takes place in Cairo, Egypt.
The workshop brought together colleagues from across the company.
Mohamed DeBouza is focused on the task at hand.
Dolphinsight | 11
A life in the day of...
Richard Forrest
Prior to joining Dolphin Energy, I
held positions in Europe,
Malaysia and India. I came to the
UAE in 1997 and worked on one
of ADNOC’s offshore projects. I
was then transferred to ADMAOPCO’s Major Projects Division,
where I was assigned to projects
in Holland and Australia.
I AM: I am 49 years old, from the
North East of the UK. I have been
married for 19 years, and have
one son who is 17 years old.
I DO: I am a Senior Contracts Officer in the
Procurement and Contracts Department. I
joined Dolphin Energy in 2005 and was
assigned to work on the sea lines and
export pipeline. I worked on that project
until the point where the Projects Team had
to mobilize to Doha. That’s when my focus
moved to supporting Operations.
Working in P&C, there have been certain
challenges, mainly with external
organizations. For example, it’s taken
nearly five years to develop and sign the
Maintenance Cost Sharing Agreement with
Transco. Other similar Agreements with
Gasco and Takreer have been under
development for around two years but
should be concluded in the near future. In
addition, some of the smaller Operations
and Maintenance companies are not
familiar with international procurement and
contracting practices which Dolphin uses,
so we have to be sympathetic to their
requirements and try to encourage and
assist them.
ADMA. The last time I played rugby was
three years ago. Unfortunately I broke my
ribs so I took that as a sign to quit.
I ASPIRE: My hopes for my future career
are to continue to provide a professional
and valued service to my colleagues and to
enjoy my work.
When the time comes and I have to retire, I
would like to settle down somewhere
warm. Unfortunately that rules out the UK
for most of the year, so I may spend time in
Turkey where I have an apartment.
Hopefully, retirement is a long way off so
the family and I will have plenty of time to
weigh up the options.
As for my personal aspirations, I want to
see my son become successful in
whatever career he chooses.
I graduated from Newcastle Polytechnic in
1986 with a BSc Honours Degree in
Quantity Surveying. I also hold a Masters of
Law (LLM) in Commercial Law from the
University of Northumbria, UK. I became a
member of the Royal Institution of
Chartered Surveyors in 1986 and a
member of the Chartered Institute of
Arbitrators in 2003.
I spend my free time after work at the gym,
which I tend to do every day. During
weekends I spend my time relaxing at
home or on the beach. I used to play a lot
of rugby and cricket when I was in the UK
and Malaysia. Although British, I was
picked to play both sports for Malaysia in
tournaments where expatriates were
allowed. However, I didn’t get the chance
to play, since the project I was assigned to
finished. Even though I didn’t make my
international debut in the end, I did play for
local teams in Malaysia. I also played for
Abu Dhabi Rugby Club for two years and
cricket in the Inter Operating Company
Tournament, when I was working for
Providing a professional and valued service is important to Richard.
Taweelah
Abu Dhabi
Doha
Ras Laffan
Sultan Al Shamsi
Haitham Al Qubaisi
Abdulla Al-Khater
Khalid Nasser
Nadir Sidane
Nisreen Abed Al Fattah
Reem Al -Thani
Ismail Mubarak
Mohamed Zarouni
Vasanth Madakkara
Rasheed Ali Rasheed
Khalifa Al Mansouri
Marco Carlos
Khalid Al Hosani
Fai Al Buainain
Syed Khalidullah
Ameera Abdulla
Lalit Gururani
Amar Al-Khuzaei
Saleh Al Braik
May Al-Ajmi
Yatheeswara Math
Omar Al Hammadi
Bader Al-Khalifai
Qassim Yousuf
Ahmed Al Kaabi
Muna Abdulkarim
Mohammed Binnoora
Mohammed Al Falahi
Eman Al Awadi
Palanisamy Subbarayan
New
Direct Hires
February - May 2010
12 | Dolphinsight
Mohammed Al Marri
Dolphin Supports the
Abu Dhabi International
Book Fair for the 2nd Year
Once again, Dolphin Energy was the Platinum
Sponsor of the Abu Dhabi International Book
Fair. The event, which took place from 2nd to
7th March, 2010 attracted hundreds of
publishers from around the world, renowned
authors and many visitors from the Emirates,
the region and across the globe.
Dolphin’s participation cemented its
commitment to corporate social responsibility
programs that focus on culture and
education. In his address to the press
conference prior to the event starting,
Dolphin Energy’s General Manager for the
UAE, Mr Ibrahim Ahmed Al Ansari explained:
“Sponsoring the Abu Dhabi International
Book Fair allows Dolphin to strengthen
its commitment to the areas of culture
and education.
“We recognize the role
these both play in
enhancing the wellbeing
of our community and
how they support
social development.”
1
“We recognize the role these both play in
enhancing the wellbeing of our community
and how they support social development.”
Of particular importance was the Fair’s
intention to make books better available to
children. There was a heavy slant on children’s
education with book readings and activities
designed to get more children into books. “It
was a great initiative and one we applaud at
Dolphin Energy,” Al Ansari added.
1. Members of the senior management team introduce HH Sheikh
Hamad Bin Zayed Al Nahayan, Chief of the Abu Dhabi Crown
Prince’s Court and Chairman of the Higher Corporation of
Specialised Economy Zones (ZonesCorp) to CORAL, Dolphin’s
book that highlights the three year study of coral habitats and
their growth status in the southeastern Arabian Gulf.
2
2. Stefan Batory from Corporate Communications takes a stand
visitor through the Dolphin story.
3. Mariam Al Badr and Fares Chemouni host Vice President
Middle East for Total Philippe Roy and May Corrado.
4. A stand visitor takes time to read Dolphin.
3
4
Dolphinsight | 13
Dolphin Teams Visit TFP
Following the successful completion of the second major milestone on TFP, UAE Projects arranged a
TFP site visit for a selection of the Dolphin team to learn and understand more about the
construction challenge and achievements associated with the project.
2
1
1.
2:
3:
4:
5:
6:
7:
TFP from 680 meters above sea level. The pipeline is being laid across hazardous mountain terrain
and the construction achievement has been phenomenal.
Ready for the off: The Dolphin team about to embark on the right of way.
Joseph McDiarmid explains the construction process to Mariam Al Badr and Natalie Kardoush.
The pipeline passes through some of the most demanding and stunning mountain ranges.
Anwar Zuarub highlights the route to the Dolphin team.
Satish Meka, Ahmed Al Mazrooei, Anwar Zuarub, Fares Chemouni and Tarek El Kilany enjoy the view to Qidfa which is where natural gas is being sent to ADWEC’s F1 and F2 power stations.
The pipeline was mapped using environmental and social impact assessment studies. This helped to avoid important and significant archaeological and historical sites along the route, such as this burial ground.
7
‫ ساتيش ميكا وأحمد المزروعي وأنور زعرب وفارس شيموني وطارق الكيالني أثناء استمتاعهم‬.6
1 ‫ الفجيرة‬،‫بالمناظر الطبيعية في قدفع والتي تحتضن محطات شركة مياه وكهرباء أبوظبي‬
.‫ حيث تستعين تلك المحطتين بغاز دولفين في عمليات إنتاج المياه وتوليد الطاقة‬2 ‫والفجيرة‬
‫ مما‬،‫بناء على دراسات لتقييم اآلثار البيئية واالجتماعية للمشروع‬
ً ‫ تم إعداد خريطة خط األنابيب‬.7
‫ من ضمنها هذا‬،‫ساهم في تفادي المرور بالمواقع األثرية والتاريخية الهامة على مسار الخط‬
.‫المدفن األثري‬
14 | Dolphinsight