World Passenger Symposium 2015
Thank you session sponsor
World Financial Symposium 2014
World Financial Symposium 2014
World Passenger Symposium 2015
Introducing ONE order
Moderator:
Financial
2014
 World
Sébastien
Touraine,Symposium
Head Airline Merchandising,
IATA
Panelists:





Rob Broere, Vice President – IT PSS & Passenger Experience, Emirates Airlines
Samuel Lacarta, IT Director, Vueling
Stan Boyer, Vice President, Solution Marketing, Sabre
Stéphane Lecourtois, Product Strategy, Airline IT, Amadeus
Tye Radcliffe, Director Distribution Strategy, United
World Financial Symposium 2014
World Passenger Symposium 2015
Introducing ONE order
Moderator:
Financial
2014
 World
Sébastien
Touraine,Symposium
Head Airline Merchandising,
IATA
Panelists:





Rob Broere, Vice President – IT PSS & Passenger Experience, Emirates Airlines
Samuel Lacarta, IT Director, Vueling
Stan Boyer, Vice President, Solution Marketing, Sabre
Stéphane Lecourtois, Product Strategy, Airline IT, Amadeus
Tye Radcliffe, Director Distribution Strategy, United
World Financial Symposium 2014
World Passenger Symposium 2015
Introducing ONE order
Moderator:
Financial
2014
 World
Sébastien
Touraine,Symposium
Head Airline Merchandising,
IATA
Panelists:





Rob Broere, Vice President – IT PSS & Passenger Experience, Emirates Airlines
Samuel Lacarta, IT Director, Vueling
Stan Boyer, Vice President, Solution Marketing, Sabre
Stéphane Lecourtois, Product Strategy, Airline IT, Amadeus
Tye Radcliffe, Director Distribution Strategy, United
World Financial Symposium 2014
World Passenger Symposium 2015
Are Travel Agents Grasping the NDC
Opportunity? Yes They Are.
World Financial Symposium 2014
David
Hassan
CIO, Helloworld
Deepak Nangla
Managing Director, Brightsun Travel
Rainer Klee
Managing Director, AERTICKET AG
World Financial Symposium 2014
World Passenger Symposium 2015
More than 6 million
air tickets issued per year
60 million
air fares from 9 countries
More than $2 billion
in annual sales
430
employees and 25
nationalities
130,000
hotel nights per year
airfair
Flugservice
GmbH
Collection and distribution of
flight fares, development of
innovative distribution
solutions
ATPCO,Fare Expert, STADAF,
Sabre, TP and Filing for
Airlines, Consols, Tour Ops,
Global OTA’s
AERTiCKET
Conso GmbH
ASNM
New Media AG
24h service,
95% telephone accessibility,
personal point of contact
AERTiCKET is at your service!
Travel agency technology,
content services,
portal marketing
All
Continents
Travel Inc.
Picasso Travel,
USA
Consolidator &
tour operator
AERTiCKET
Spain
Hurra Sp.z.o.o.
Poland
AERTiCKET
Austria
Consolidator
airtrade
Netherlands
Consolidator
Consolidator
Issuing tickets in:
Germany, Austria, France, Great Britain, Italy, the Netherlands,
Poland, Spain and the USA
Airfares on partner dedicated IATA Nos ex:
Belgium, India, Switzerland, Ireland, Dubai, Australia, New Zealand,
Argentine, Canada, China, Denmark, Norway, Sweden, Russia,
Turkey, Romania
Consolidator
Hamburg
Hanover
Berlin
Leipzig
Dusseldorf
Frankfurt
Saarlouis
Burghausen
Munich
Filderstadt
Meckenbeuren
Offices
Partner
Partner Project
Aviation Database
All important information about more than 200 airlines
with one click:
• baggage policy & online check in
• recent changes of dates, fares, booking classes, etc.
• special offers
• PEPs
• air passes & stopover offers
B2B goes B2C
• booking engines & tariff databases
• important information about airlines, tariffs and more
• easy to use with own airline favorites & preferences
Detailed description
• type of aircraft
• distance between rows
• seat width and seat inclination
• number of seats
How to fly comfortable? Have a look at www.vornesitzen.de
No one offers more information about the First and Business Class .
This includes not only technical data such as seat pitch, seat width
etc., but also pictures and information about the service on the
ground and in the air.
The current
Challenges
Our main
targets
•
•
Providing all our customers (B2B !!) with tools
that guarantee 100% full content incl. LCC, charter
flights Tour operator allotments etc.
• give highest possible transparency for consumers,
whether they are price driven or comparing features
and facilities and options for their flight
• which enable to compete with all airline websites
• which allow a 100% customer journey from inspiration
via information, book, check in till possible post-trip
transaction (lost baggage, mileage credit etc.)
•
GDS not fulfilling needs for 100% full content including
all ancillaries
• Difficulty to display Fare Families incl. all ancillary
options in a real comparison display
• Difficulty to include dependencies from frequent
traveler/status cards
• High process costs for current solutions, i.e. EMD is
between 5 and 10 Euro cost
DEVELOP OWN
TECHNOLOGY
RELY ON OUR
GDS PARTNER
(+)
Control
Integration
(+)
Technical skills
Integration
(-)
Technical skills
Focus
Time-to-market
(-)
Time-to-market
Costs?
PARTNER
WITH NEW
ENTRANT
(+)
Technical skills
Focus
Time to market
(-)
Up-front investment
Integration?
“Get excited about air travel, again.”
• Bringing transparency, simplicity and excitement to air travel
• Building an Air Travel Marketplace where the online consumer will
be able to buy the right “product” directly from airlines
Proprietary distribution technology
• flyiin is building its own distribution system, dubbed NDC
Aggregation Gateway to source air content and interact directly
with airlines
• It sends requests to airline systems and aggregates responses from
these systems, through NDC-based APIs
air travel marketplace
restful API
(NDC Aggregation Gateway)
NDC-based APIs
Airline 1
Airline 2
Airline 3
Airline
4
•
•
•
•
Technical expertise
Time-to-market
Economy of scale
Cost savings
Transparency: Philosophy in which Customers are treated honestly
and fairly and low fares actually stay low - no unexpected change
fees, bag fees or hidden fees.
Claim on todays Southwest Airlines Website
•
Will fare families survive as a tool to cheat customers?
Let them pay for something that they don’t really need…
•
Aren’t Easyjet, Ryanair and mainUS carriers earning a lot of money
with clear fares and add ons the way the customers need them
without any fare families?
•
Aren’t 1-2 hours flights within Europe simply a commodity?
•
In Germany metasearch went this year from 30% to 50% - all their
users obviously care only about the price.
•
Aren’t some mayor carriers right, who see dynamic pricing critical?
What if the customer realizes that airlines may try to “cheat” him?
He will turn around and choose other carriers.
By cheating, we mean higher prices for valuable status customers, for apple
device users, on certain times of the day or week and similar ideas.
Vielen Dank für Ihre Aufmerksamkeit!
Networking Lunch
World Financial Symposium 2014
12:45 – 14:00
World Financial Symposium 2014
World Passenger Symposium 2015