Strategy Consulting • Market Intelligence • Transaction Advisory Ducker Worldwide – Project Manager Overview of the Position: The Project Manager Position is an integral part of the Operations team and is responsible for managing a project from initiation to completion assuring that all client expectations are met including final deliverables as well as maintaining all cost, quality and timing expectations. This involves working closely with the Operations Team to facilitate the research process while developing the ability to draw conclusions and story lines that contribute to sound recommendations for clients. The Project Manager is expected to participate in client management and relations. Job Responsibilities: Execution and Project Management Responsible for managing multiple, concurrent projects Establish work schedules that match the project needs and, using internal tracking systems similar to those used in a service organization, communicate status and milestones to team members Manage the fieldwork and information gathering process and ensure quality standards are applied and met throughout Direct fieldwork conducted by the research team (i.e., telephone interviews, personal interviews and focus groups), and, as necessary, participate in fieldwork for the purposes of training/leadership Oversee budget plans using internal systems similar to those used in a service organization to track costs and communicate status and milestones Manage the quality control process of research data ensuring that the research team is properly checking and maintaining data quality Develop the work plan to accomplish fieldwork goals for each team member Team Management and Development Manage a research team through assigned projects including educating, mentoring and developing team members in the process of conducting research projects, beyond their current levels of performance and confidence Delegate responsibilities and maintain appropriate levels of oversight Management of assigned junior team 1250 Maplelawn Drive Troy, MI 48084 • D E T R O I T ● P A R I S ● B E R L I N ● 248.644.0086 • S H A N G H A I ● www.ducker.com B A N G A L O R E ● L O N D O N Page |2 Presentation/Client Interaction Evaluate research findings and data over the course of the project and at its conclusion; guide the research team to populate research and final reports Create compelling structures and story lines that support the client’s objectives Leading or co-leading of client meetings including presenting critical sections of the reports as well as actively sharing insights during discussions Participate in all client communications, initiate and conduct relations with the client throughout the study Proposal and Debrief Participate in project scoping and pricing with the Commercial team on potential new engagements, including selection of appropriate methodology Consult with Information Acquisition and Research Sciences teams to understand cost implications for potential projects Other duties as required Qualifications: At least four years’ experience working in a professional business environment, preferably in a business/project management role or market research role (generating and analyzing research for client needs a plus) Solution-oriented, problem-solver; defines/identifies problems and proactively develops and implements solutions Leadership, serves as a role model to the research team Communicate effectively with senior management / board level Demonstrated support for professional development At least four years’ experience with Word, Excel and PowerPoint, Experience with SPSS and/or other data analysis packages a plus College degree required; master’s degree a plus o Marketing, business or research degrees a plus At least three years’ managing projects or staff related to research or business projects Ability to travel to client site or for company business (less than 10 percent) Position location: North American Headquarters, Troy, MI Eligible to work in the United States Fluent in the English Language (both writing and speaking) 1250 Maplelawn Drive Troy, MI 48084 • D E T R O I T ● P A R I S ● B E R L I N 248.644.0086 • ● www.ducker.com S H A N G H A I ● B A N G A L O R E
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