Enterprise Mobility Management (EMM) Just give me the FAQs

Enterprise Mobility Management (EMM)
Just give me the FAQs. Plain and simple.
Giving your employees the freedom to BYOD or use
company mobile devices for work can boost
business productivity, collaboration, and agility. But
enterprise mobility also throws up a whole load of
questions that can shock, challenge, and nag away
at you. Here are the answers to them. They’ll be
useful if you’re at the beginning of your journey or
looking for a better way forward.
Seizing the moment
Q:Mobile usage has been creeping up on us.
We know people are using their own devices
for work. But we’re uneasy about giving blanket
‘official approval’ just yet. Why should we make
enterprise mobility management a priority?
A: C
urrently, you could be in the worst of both
worlds: missing out on the full benefits of
mobility, while putting yourself at grave
risk from lost data, a damaged reputation,
regulatory penalties, and expensive lawsuits.
Take control now.
Q:We’re not sure if we should wait.
Has enterprise mobility truly arrived?
A: Y
es. The technology is absolutely ‘business
grade’. With the right enterprise mobility
solution your employees can access your
corporate content and apps easily. It’s stable,
secure and user friendly.
Q:We’ve got all sorts of business-sensitive content,
including customer and product details. Is it
secure if it’s accessed by a mobile device?
A: Y
es. Mobile Content Management keeps all
your company content safe using FIPS 140-2
encryption and multifactor user authentication
for the highest levels of security.
One solution for everyone
Q:Many of our employees work remotely.
Will enterprise mobility fit what we do?
A:
Completely. Mobile Device Management from
Sprint lets you stay in control of every device –
wherever people are working. You can make
changes over the air.
Q:We’d like to give our executive team greater
access to company resources than we would
for junior staff. Is that possible?
A:
Yes. A content management solution can allow
you to manage devices by ‘profile’ and define
use policies for how each user can access,
upload, and edit content.
Q:Some of our team work out in the field and
need to upload their own content, such as
documents, photos and videos. Is this possible?
A: Yes. Just set their profiles accordingly.
Enterprise Mobility Management (EMM)
Just give me the FAQs. Plain and simple
Making complex simple
Q: With company-owned devices, we had
some control. But with BYOD, we’re facing
an overwhelming variety of devices,
firmware, operating systems, networks,
apps and more. What can we do about this?
A:
That’s where a mobile device management
solution really pays off. You can deal with the
mobile explosion, controlling every smartphone,
tablet, and laptop via a single dashboard.
Q: Devices are coming in and out of the workplace
faster than ever before. How can I keep up
with tracking and managing all of them?
A:
We understand. With BYOD, tech-hungry users
often change their devices in less than a year! A
mobile device management solution keeps track
for you. With Sprint, you can simply view all your
enabled devices via a single EMM Management
Console. It’s easy to configure, manage, update,
and secure your growing fleet over the air.
Good news for your IT team
Q:Our IT team is under pressure already.
They don’t have mobility expertise and
resources are scarce. What’s the answer?
Q:Our IT team can monitor our network OK.
But we haven’t got time to see what every
user is doing. Is that even possible?
A:
With mobile application management it’s easy.
Enrolling new devices is fast and simple. You
can push appropriate apps and content onto
people’s devices – automatically. You can also
let your users provision their own apps from
the list of ones you make available. With Sprint,
you have access to a self-service portal, which
should be a hit with your BYOD users – and
reduce the number of calls to your IT helpdesk.
A:
When you get an EMM solution from Sprint,
the answer is yes. All device and console events
are captured – so it’s easy to spot potential
problems. Individual user activity reports and
real-time dashboards help you stay in control
of your content.
App freedom versus corporate safety
Q:We can see mobility becoming a battleground:
Users demanding total freedom and ourselves
being painted as the ‘bad guys’ for saying No.
How do we solve that?
A:
Some internal PR can be useful. Position
the IT department as supporters of greater
freedom for the workforce. Sprint’s solutions
deliberately make mobility easy for everyone
to get productive and help themselves
where possible. All employees will recognize
you have to guard against dodgy apps,
hackers, and lost devices.
Q:Every few months, there’s a new app that
people like to share. How can we ban the
dangerous and hackable ones?
A:
Mobile application management lets you
ban some apps entirely or place restrictions
on their use.
Q:Our users have been downloading apps
and using them for business. We’re tempted
to say no to everything – just to be on the
safe side. Is that wise?
A:It’s true that insecure or malicious apps
might give hackers a back door to your
systems. Mobile Application Management
from Sprint is the answer. It lets you acquire,
approve and distribute your own in-house
and third-party apps.
Q: With third-party apps, do we simply say
Yes to some and No to others?
A:
It’s more refined than that. With Sprint mobile
application management, you can ‘wrap’
third-party (and in-house) applications to
add an extra level of security and policy over
how they are used. You can do this without
any additional coding.
Q: Is there a simple way to share approved apps
to our users?
A:
Yes, with Sprint you can even have your own
personalized, secure enterprise app store
of all the apps approved by you. You can
consolidate the Apple® App Store™, Google Play™,
and the Windows® Phone Store, while adding
your in-house apps into the mix.
Enterprise Mobility Management (EMM)
Just give me the FAQs. Plain and simple
What’s mine and what’s yours?
Q:Surely we have to treat BYOD differently
to company-owned devices?
A:
How you compensate people for using their
own devices is something to consider. But
Sprint lets you view and manage all enrolled
devices (regardless of ownership) through
a single console, keeping it simple across
the whole fleet.
Q:If users download inappropriate content
onto devices, could we be liable? What if
we even backed up the stuff accidentally?
We can’t always be monitoring what
they’re downloading!
A:
This is handled in a couple of ways. Firstly,
all user activity is monitored, so you’d see a
problem. Secondly, with Secure Workspaces
the capability lets you create a dedicated
‘secure workspace’ on every company device
or BYOD, safely sealing off the area for which
you’re responsible.
Q:Our employees could feel very passionately that
their devices contain private information – and
we’ve no right to ‘snoop’. Where do we stand?
A:Yes. It’s important not to invade people’s
privacy – and face legal repercussions. A Secure
Workspaces solution provides the answer. You
can separate each user’s personal information
from your corporate data on every company
device or BYOD. One container is for company
use and the other for outside of work. You can
separate access to browsing, email, calendar,
and contacts.
Safe exit strategies
Q:Are we vulnerable if someone leaves the
company – and they take their own BYOD
with them?
A:
Not with Sprint. You can revoke their access
to corporate email, WiFi and VPN networks
immediately – and also remove apps and
content from their devices instantly.
Choosing the right solution
Q:What is the most important thing to consider
when choosing an EMM solution?
Q: Enterprise mobility is starting to sound
complex. Too complex, maybe?
A:Scalability and flexibility is key – because
enterprise mobility is evolving so fast. Find
a mobility partner that can work with multiple
device types, including smartphones, laptops,
ruggedized devices, and printers – as well
as all the major operating systems. Then
think about whether you’ll need management
tools for apps, content and secure containers.
There are different deployment options too.
A:With Sprint, it doesn’t have to be that way.
We can help you to find the right solution
and provide expertise with setup and
configuration support.
Why Sprint?
EMM from Sprint is an enterprise-grade software platform that helps you manage and secure
sensitive content, mobile apps, and your complete portfolio of devices – regardless of ownership,
location, or operating system.
Sprint also offers a best-in-class network, simple pricing models and bundles, and solutions that are
extremely easy to use, from our EMM Management Console to the self-service portal for BYOD users.
Our smart, sensitive, and tech-enabled strategy will enable you to keep pace with the relentless
advances in enterprise mobility.
Call us at 877-633-1102 or visit sprint.com/business to learn more.