Training & Accreditation Unit
All Accreditation/Certification Exams
Registry Services’
ACCREDITATION/CERTIFICATION EXAMINATION PROCESS
All exams for Alberta Personal Property Registration Electronic System (APPRES), Corporate
Registry (CORES), and Alberta Health Care Insurance Plan (AHCIP) Registration Services are
delivered online through a Service Alberta approved network of exam centers located
throughout the province.
NOTE: Successful completion of an accreditation exam does not guarantee access to
Government of Alberta Registry Services systems. Your place of business must have an
agreement with Service Alberta for access to the Corporate Registry or Personal Property
Information systems.
Click here http://servicealberta.ca/1005.cfm to view additional information regarding eligibility
to Corporate Registry or Personal Property Information systems.
Candidates register for an accreditation or certification exam online, choosing the date,
location and time that best suits their needs (business hours only). There is no Government of
Alberta cost for taking an exam, but proctor fee and GST apply. The proctoring fees for the
exams are payable with a credit card at the time of registration and vary based on the exam
selected.
Exam Details
All exams are open book and consist of 50 multiple choice questions. Candidates are allowed
to take printed notes and manuals into the exam. All other belongings are not allowed in the
exam room and must be left with the proctor or in the exam center’s designated location.
All candidates must provide valid government issued picture identification (e.g. driver’s licence,
passport, identification card) to the proctor before the exam. If valid identification is not
provided, the candidate will not be allowed to write the exam.
The pass mark for all exams is 80 per cent. Please refer to the Exam Failure Policy for details
on next steps if an exam is failed.
Training
Independent training is available from The Association of Alberta Registry Agents (AARA) and
MacEwan University. Please refer to the following websites for applicable fees:
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eLearning for CORES, APPRES and AHCIP is provided through The Association of
Alberta Registry Agents (AARA)
Classroom training for CORES and APPRES is provided by MacEwan University
Accreditation/Certification Exam Feedback
Training and Accreditation Unit Process
Date Issued: October 2012
Revised: July 2013
Training & Accreditation Unit
All Accreditation/Certification Exams
Once submitted, all online exams are marked electronically and an exam review screen
appears. The review screen indicates the candidate’s pass/fail status, mark achieved, and a
summary of exam questions.
A feedback report also appears to help candidates evaluate their individual performance. The
report has two elements: feedback categories and points.
Feedback categories are based on topics contained in the policy manual, accreditation
manual, or user guide, as appropriate.
The points breakdown indicates the number of correctly answered questions based on the
total number of questions in that category. For example, if the points column displays ¾, the
candidate achieved three correct answers out of four questions.
The exam review screen cannot be saved or printed. However, the information is automatically
sent to the candidate’s email address provided upon registration. Neither Service Alberta, nor
Yardstick Testing and Training Experts (Yardstick), retain a copy of the report. It is each
candidate’s responsibility to save the email.
Registration
NOTE: Examination booking requests must be submitted a minimum of 10 business days
prior to your desired examination date.
To register and book an exam:
1. Go to http://servicealberta.yardstickmeasure.com/
2. Click Purchase and Book your Exam here.
3. Select your exam by clicking on it. (Refer to the exam description to ensure that you have
made the correct selection.)
4. Click Buy.
5. Click Sign Up. (If you have an existing account, sign in with your existing user name and
password.
6. Fill out all of the fields. Please provide a unique (personal) email address.
7. Click Sign up.
8. Complete the billing details and purchase the exam.
9. Click Continue to Exams and Courses.
9. Click Book Exam next to the exam you purchased.
10. Select a venue. Exam Center locations
11. Enter preferred date and select AM or PM.
12. Click Save.
13. Record your user name and password. Use the same user name to sign in to all exams.
Five business days prior to the exam, candidates will receive an e-mail detailing the date, time
and location of the exam. The e-mail notice includes details on accessing user guides and
resources that can be used for self-study and during the exam.
Training and Accreditation Unit Process
Date Issued: October 2012
Revised: July 2013
Training & Accreditation Unit
All Accreditation/Certification Exams
Cancellations and Changes
For exam cancellations or changes, please contact Yardstick Testing and Training Experts
(Yardstick):
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In Edmonton: (780) 409-5606
Toll Free: 1-866-793-4820 (in Alberta)
Email: [email protected]
All exam cancellations or changes requested within 48 hours of the scheduled exam date are
subject to a cancellation fee of 50 per cent of the exam’s cost. This fee is charged at the time
of the re-booking and a credit card number is required.
This fee covers costs associated with the exam centre. There are no Alberta government fees
associated with examinations, booking cancellations, or exam changes.
To avoid this cancellation fee, please ensure that any cancellations or changes to your
scheduled exam date are made with more than 48 hours’ notice.
Support
Please refer to the Frequently Asked Questions (FAQ) page for additional information.
If you have any problems or questions with the website; or require assistance registering,
updating, or accessing a user account, please contact Yardstick Testing and Training Experts
(Yardstick) at:
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[email protected]
780-409-5606 or 1-866-793-4820
1-888-881-1005 (Technical Support)
587-881-1530 (Examination Booking Support)
If you have any questions regarding the exam process, please contact the Training and
Accreditation Unit at 1-866-301-6207 or [email protected].
Service Alberta, Registry Services
Training and Accreditation Unit
Training and Accreditation Unit Process
Date Issued: October 2012
Revised: July 2013