3/29/2017
Every Employee Can Impact Safety:
Create Shared Belief
Wisconsin Safety
Council
April 11th, 2017
jfahern.com
Design • Build • Maintain
What we do…
Pipe Fabrication
Water/Wastewater
Mechanical Service
Fire Protection
Energy Solutions
HVAC & Plumbing
www.jfahern.com
Where we’ve been
www.jfahern.com
1
3/29/2017
Engagement in Safety
How do you get
employees to want to
actively engage,
participate and positively
impact an organization’s
safety performance?
– Shared Belief
Shared beliefs have the
power to…
• Lead people to act
• Guide group action
• Turn your entire
workforce into an
improvement team
Action is the greatest
catalyst for change!
jfahern.com
Safety is the most important thing we do
each and every day at Ahern!
Our Safety Goals are simply
stated
strive to achieve ZERO injury
incidents; and
to meet or exceed customer
safety requirements.
One Team, One Challenge!
www.jfahern.com
What Matters Most!
Safety ‘Deeply’ Aligned
with Organizational
Ideology and Envisioned
Future
Core Purpose
Unbreakable Values & Beliefs
Our Ambition
Goals
• Sustainable growth
• Highly engaged and
effective workforce
• Operational excellence
www.jfahern.com
2
3/29/2017
www.jfahern.com
Ahern’s Story
Take Stock (Establish
Our Current Reality)
Better Than Our
Performance Indicated
(Belief)
What’s Preventing Us
From Attaining Better
Results?
Get Serious About
Safety (Call to Action)
jfahern.com
Climate first, then Culture
Value Proposition
(Action Item Rationale)
- Leading indicators
- Accountability
- Partnership (collaborative
relationships)
- Greater investment
(including effort and
leadership)
jfahern.com
3
3/29/2017
Get Serious About Safety
Increase the level of
employee engagement
and active participation
- More individual
participation
(meaningful personal
involvement) from
employees
- Identify and motivate
leaders to improve our
performance
- Create an
environment in which
people are enabled
and choose to
contribute (everybody
can make an impact)
jfahern.com
Every individual
can make an
jfahern.com
IMPACT Activity Reporting
•
Every employee can make an impact on
safety at Ahern.
•
Safety is the most important thing we do at
Ahern and we believe that every
employee can make an impact through
their words, actions, and decisions.
•
We want to learn from near miss and stop
work events. We want to hear about your
safety observations and conversations. We
want to know about your suggestions and
concerns. We want to recognize your
participation in our safety and risk
management efforts. We want you to
make an IMPACT!
4
3/29/2017
Leading Indicators – Internal ‘Branding’
and ‘Simplification’
(Impact Activity Sources)
IMPACT Activity Reporting
A Keystone Habit at Ahern
• “Keystone habits start a process that, over time,
transforms everything. Keystone habits say that
success doesn’t depend on getting every single
thing right, but instead relies on identifying a few
key priorities and fashioning then into powerful
levers.”
– Charles Duhigg, The Power of Habit
jfahern.com
jfahern.com
Small Wins
Small Wins = Widespread
and Transformative
Change
• Goal Clarity
• Definition of Safety
• Importance of
Technology
• Accepted Risk
jfahern.com
5
3/29/2017
Tailored Solution
VelocityEHS
• Connected our
workforce to safety
• Efficient mechanism
to capture leading
indicators
• Transparency and
accessibility (all employees)
• Simplify and reduce reporting effort
jfahern.com
Recognition & Rewards
• Our Shared Belief
– We believe it’s important to recognize and
reward employees for their engagement,
leadership and the magnitude of their safety
impact.
• Basis
– Demonstrated Engagement
– Demonstrated Leadership
– Making a Difference
jfahern.com
jfahern.com
Results
Lagging indicator breakthrough
Greater than:
More than:
300%
1,159
Increase in
Near Miss reporting
Impact activities
Inspections doubled
from the previous
year to more than:
4,300
More than
1,676
Corrective/preventative
actions identified with
a greater than
80%
closure rate
Ratio of the Total Number of Leading Indicators to Employee Headcount
6 to 1
jfahern.com
6
3/29/2017
Results
Lagging indicator improvements
OSHA Recordable Cases:
TRIR:
EMR:
40%
48%
0.68
reduction
improvement
Lost Time Cases:
LTIR:
DART:
66%
71%
62%
reduction
improvement
improvement
jfahern.com
Thank You!
Dustin R. Rusch
Chief Safety Officer
[email protected]
800.532.4376
jfahern.com
Jeremy Brunhoefer
Director of Safety
[email protected]
920.921.9020
jfahern.com
jfahern.com
7