Quarterly Operating Report | March 2017 Overview Lower mass market volume per customer reflecting milder temperatures during Winter, lower irrigation demand during summer and a changing customer mix 385,000 total utility accounts (up 1,000 for the quarter) including 90,000 customers with more than one service (up 2,000 for the quarter) Strong New Zealand generation volumes in Trustpower’s schemes as well as a full year contribution from King Country Energy New Zealand wholesale price has remained well below average throughout the year Australian volume and price have remained strong throughout the year 2. Quarterly Operating Report Wholesale electricity market Generation output Weekly Average Prices - 12 Months to End of Mar 2017 $100 2,500 $90 2,000 $80 1,500 $70 $60 1,000 2013 2014 2015 2016 2017 $/MWh $50 500 $40 $30 $20 3. New Zealand Generation Weighted Average Price Australian Generation Weighted Average Price Quarterly Operating Report Benmore Benmore 10 yr avg 1-Mar 1-Feb 1-Jan 1-Dec 1-Nov 1-Oct 1-Sep $55/MWh $52/MWh A$78/MWh 1-Aug $0 New Zealand Load Weighted Average Price 1-Jul $10 1-Jun Australian generation 1-May North Island Hydro 1-Apr South Island Hydro Haywards Haywards 10 yr avg Retail Electricity Only vs Multi-Product Churn 30 20% 25 20 15% 15 2013 2014 2015 2016 MAR FEB JAN DEC NOV OCT SEP AUG JUL JUN MAY 10 APR Daily Units (kWh) Average Mass Market Units Per Day 2017 10% 5% Customer Growth 100,000 50,000 Mar-2016 Electricity Only 4. Dual Fuel Mar-2017 Electricity Telco Quarterly Operating Report Electricity+Gas & Telco Other Electricity Only Triple Play Linear (Electricity Only) Linear (Triple Play) Dual Fuel Electricity and Telco Linear (Dual Fuel) Linear (Electricity and Telco) Mar-17 Sep-16 Mar-16 150,000 Sep-15 Sep-14 200,000 Mar-15 0% 250,000 Operating stats Customers, Sales and Service 12 Months March 2017 12 Months March 2016 Electricity connections (000s) 276 277 Telecommunication connections (000s) 76 62 Gas connections (000s) 33 31 Total utility accounts 385 370 Customers with two or more services (000s) Mass market sales - fixed price (GWh) 90 77 1,895 1,820 Time of use sales - fixed price (GWh) 835 823 Time of use sales - spot price (GWh) 1,244 1,389 Total customer sales (GWh) 3,974 4,032 Average spot price of electricity purchased ($/MWh) 55 64 1,013 1,046 Annualised customer churn rate 17% 16% Annualised customer churn rate - total market 20% 21% North Island generation production (GWh) 1,010 678 South Island generation production (GWh) 1,007 949 Total New Zealand generation production (GWh) 2,017 1,627 Gas Sales (TJ) Generation Production and Procurement Average spot price of electricity generated ($/MWh) 52 60 Net third party fixed price volume purchased (GWh) 1,309 1,626 Australian generation production (GWh) 359 254 Average spot price of electricity generated ($/MWh) 78 43 Other Information Resource consent non-compliance events 15 7 Staff numbers (full time equivalents) 786 727 5. Quarterly Operating Report Contact Kevin Palmer – Chief Financial Officer & Company Secretary 021 471 779 [email protected]
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