ong before the large individual and family gifts that now dominate so much of Canada’s giving culture became commonplace, corporations were taking the lead to support some of our country’s most important and significant projects. Without that partnership, many of our health care, cultural and educational institutions would not be in the positions they are today. And for that tremendous support, our sector owes the corporate community a strong debt of gratitude. L In order to better understand the current reality of corporate Canada and to assist in developing an appreciation of what both corporations and charities are facing, this edition of Philanthropic Trends Quarterly explores corporate giving. With input from representatives of corporate Canada as well as a selection of our Trends Advisory Board members, we review what the sector is currently facing. Our investigation revealed details of the present situation facing corporations, uncovered how charities are responding and also disclosed how both sides are utilizing creativity to find ways to maximize support for important charitable work in Canada. We also sat down with Jan Belanger, Assistant Vice-President, Community Affairs for Great West Life,London Life and Canada Life as well as a member of our Philanthropic Trends Advisory Board for an in-depth interview. In our conversation, we asked Jan to provide her thoughts on the situation facing corporate philanthropists in the current economy as well as her advice to charities as they approach corporations over the next few months. We will share that interview, which will be available on our website, shortly. Finally, we take a long term view of the direction in which corporate philanthropy and sponsorship is headed by discussing emerging trends such as cause marketing and the facilitation of collaborations within the charitable sector. As always, we hope you find the information helpful and informative. Happy reading and have a wonderful summer! Marnie Spears President and CEO Corporate Giving: Past, Present & Future he magnitude of Canadian corporate support is undeniable. T Based on Statistics Canada data, the total value of gifts made by corporations in Canada between 1988 and 2000 was over $8.5 billion. In addition, KCI has tracked all major gifts (defined as gifts greater than $500,000) made by corporations since 2003, which totals more than $1.1 billion. By combining the two figures, we can estimate that corporations have contributed more than $10 billion to the charitable sector over the past 20 years. S TAT I S T I C S Year 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 O N C O R P O R AT E Corporate Pre-tax Profits $64.89 billion $59.66 billion $44.94 billion $32.92 billion $32.65 billion $41.10 billion $65.46 billion $76.27 billion $80.34 billion $87.93 billion $86.13 billion $108.75 billion $129.82 billion G I V I N G Corporate Charitable Donations* $414.20 million $502.93 million $412.99 million $431.37 million $453.98 million $464.74 million $597.72 million $629.87 million $775.98 million $800.88 million $1,135.90 million $1,135.90 million $1,337.60 million I N C A N A D A Donations as a percent of Corporate Pre-tax Profits* 0.64% 0.84% 0.92% 1.31% 1.39% 1.13% 0.91% 0.83% 0.97% 0.91% 1.33% 1.04% 1.03% * All figures have been adjusted for inflation. Source: Statistics Canada: Canadian Corporate Profits Before Tax and Canada Customs & Revenue Agency: Allowed Charitable Donations by Corporations (all except exempt) CORPAC/CORTAX 2 SUMMER 2009 F R O M 1 9 8 8 - 2 0 0 8 Corporate Gifts over $500,000: 2003-2008 $ in millions 100 80 $172 Not surprisingly, our research and interviews revealed that the economic downturn has Based on our interviews, one area that seems most heavily hit is event sponsorship, which is of special concern to arts and culture organizations as well as the health care sector. Our interviews revealed that there appears to be a smaller appetite for sponsorship support than has been enjoyed in previous years. During these times, corporations feel a heightened sense of responsibility to both their employees and shareholders. $164 Tough Time for Corporate Donors A new report from the Conference Board of Canada, which is expected for release this summer, reveals that issues related to the economic downturn are a significant concern among corporate giving officers. The report entitled The 2009 Corporate Philanthropy Agenda: How the Economic Downturn is Affecting Corporate Giving is based on a February 2009 survey of 158 companies. The survey revealed that limits to budgetary resources (56% of respondents) and the current economic downturn in general (50% of respondents) will have an impact on their grantmaking abilities. When asked what they anticipated would be their biggest challenge in 2009,respondents most frequently indicated an increase in grant requests coupled with a decline in financial resources. $186 Although these numbers are impressive and provide an illustration of the tremendous support that corporations have shown to Canadian charities, the current preoccupation of most in the sector is the immediate reality of the economic situation and the impact that it will have on corporate giving. KCI’s investigation has revealed both good and not-so-good news as well as some examples of innovation and creative solutions. impacted the ability of corporations to support the not-for-profit sector and these challenges are expected to continue throughout 2009. # of gifts The following table and chart provide more detail on these figures. The table containing data from 1988-2000 demonstrates that even in difficult economic times like the mid 1990’s, Canada’s corporations continued to step up to the plate. In addition, the chart on major giving (defined in this case as gifts in excess of $500,000) illustrates that the number of major gifts from the corporate community is also growing. 60 40 20 0 2003 2004 2005 2006 2007 2008 Based on data collected by KCI’s Research Department Charities are responding to the changing landscape of sponsorships in a number of ways, including retooling their special event programs. Toronto General & Western Foundation has chosen to continue with their events, even if they are on a smaller scale and raise fewer funds. “We want to maintain our presence in the community and these events are one way for us to do that,” says Tennys Hanson, President & CEO, Toronto General & Western Foundation.“So we are going ahead with most of our events, but may change their formats as well as our revenue expectations depending on the situation.” Anticipating that there will probably be less revenue the Foundation is developing a third party event strategy as a means to meet revenue goals. Other charities are responding by providing better benefits to sponsors, recognizing donors at the level of their previous gifts regardless of their gift this year, as well as entering into longer term sponsorship arrangements with organizations that will last 3-5 years. Although corporate donations appear to be faring slightly better, there has been impact in this area as well. Many charities are noting delays in pledge payments, requests for longer pledge periods as well as outright cancellation in some instances. As a result, it is important to approach corporations with an understanding that there may be a longer time horizon in terms of decision “ making and payment. The most significant challenge appears to be in securing new gifts. For example, some corporations are finding that the multi-year pledges they have made to capital campaigns are affecting their ability to make significant new gifts, as in some cases, these pledge commitments are consuming two-thirds or more of current year budgets. Vicki Reid, team head, Community Affairs at EnCana, confirms these “ According to a community investment professional based in Calgary, sponsorships are being thoughtfully assessed, particularly through the lens of how they will be perceived by employees, shareholders and the community in general. ...the corporate community is still very engaged and showing no intention of walking away from Canada’s charitable sector. budgetary challenges.“We are still very committed to our Community Investment program and our community partners, but are being cautious about entering into multi-year pledges that will eat up our future budgets”. But the Commitment Remains At the same time,however,the corporate community is still very engaged and showing no intention of walking away from Canada’s charitable sector. Our interviews revealed a definite intention on the part of Corporate Canada to “stay the course” as much as possible. For instance, many corporations are choosing to keep their philanthropic budgets flat or only slightly lower for 2009 rather than dramatically slashing budgets in response to the current economic challenges. In addition, corporations are generally looking to maintain the status quo with respect to their philanthropic priorities and policies for decision making. The experience of a number of charities confirms that commitment as they report an ongoing willingness on the part of corporations to meet and discuss previous gifts as well as future support. “We have had good success in securing meetings with corporate prospects to discuss our current projects and priorities,” says Ted Garrard, VicePresident (External) University of Western Ontario and incoming CEO,Sick Kids Foundation. “Although the timing may not be right for an immediate gift, we are still finding an interest in talking about what they could do and are being provided with a sense of when to come back.” Garrard also sees this time as a perfect opportunity for charities to undertake cultivation and alignment work with current and prospective corporate partners. Guy Mallabone, Vice President, External Relations at SAIT (Southern Alberta Institute of Technology), further advocates that, while being respectful of the current economic situation, it is important for charities to not only meet with corporations but to continue to make asks. And he has found a willingness to entertain those asks.“Making an ask does not necessarily mean that you will get a gift at this point in time,”states Mallabone.“But I believe it is a worthwhile endeavour to get your value proposition on the table in order to be on the radar screen and in the queue for when things turn around.” Mallabone cautions that because of the budgetary constraints of most corporate giving programs, charities should expect more questions. Scott Mullin, TD Bank’s Vice President of Government and Community Relations confirms that because What’s Next? Although a significant factor already, the alignment with corporate goals and objectives will become even more prevalent and important in guiding the investment decisions of corporations. The desire to see how a project fits and can help advance not only the philanthropic interests of a corporation but also its business interests and brand will be key to decision-making. In addition, accountability back to the corporation demonstrating the impact of the gift will become even more critical, a comment we heard repeatedly during our interviews with corporations. Charitable organizations are already looking at ways to partner with corporations beyond simply soliciting donations and sponsorships. For instance, many universities and colleges already consider the larger picture when strategizing relationships with their corporate partners and include all parts of the university and its units in a cohesive strategy. This approach not only strengthens the relationship by creating various points of contact, this integrated strategy is the epitome of donorcentredness. As a result, this type of relationship may well become the norm for corporations in dealing with their charitable partners. Collaboration between not-for-profits is becoming more commonplace and is a trend that is expected to continue. Corporations, particularly those with large and sophisticated community investment departments, often have a knowledge of the charitable work occurring in particular sectors and also possess the know-how to bring different groups together. “More and more, we are looking to work with organizations to address complex issues, such as literacy, poverty, and mental health, to name a few”, says Jan Belanger, Assistant Vice-President of Community Affairs, for Great-West Life, London Life and Canada Life. “That means we are seeking opportunities to help optimize the power of people, organizations and collective resources by facilitating partnerships, rather than funding projects in isolation.” She notes that in her organization, she and her team are particularly sensitive to funding solutions where new approaches and knowledge will be shared and adapted beyond the organizations involved, thereby enabling greater impact. Cause marketing is another area of growing interest for many corporations, particularly for those that are consumer based. Already prevalent in the United States, this practice is becoming more common in Canada. For more information on cause marketing and its expected role in the Canadian philanthropic marketplace, visit www.kciphilanthropy.com/docs/ causemark-e.pdf SUMMER 2009 3 of budget challenges as well as the sheer volume of asks currently being put forward, many corporations are being more rigorous in their review of proposals. “The questions we are now asking are not dissimilar to what we used to ask”, he says. “But now we are expecting more robust answers.” Specifically he says, corporations are looking for charities to provide information on the value proposition for investment, the definition of project success and tangible metrics on how they will measure impact. Relationships are Key It also appears that the adage that fundraising success is primarily about relationships holds true. “I believe that the strength of existing relationships will be a key to holding organizations in good stead,” says Ron Dumouchelle, President and CEO of VGH & UBC Hospital Foundation. “As a result, we are making stewardship a key focus of our activities in an effort to further strengthen the relationships we share with our current friends and partners.” The experience of United Way Toronto as it commences its 2009 corporate campaign substantiates the value of relationships.“Although we have just begun having conversations with our corporate supporters, we have heard a strong commitment that they will do what they can to support us at a level as close to previous years as possible,”says Susan McIsaac, United Way’s Chief Development Officer. KCI’s corporate interviews corroborated this sentiment. Although corporations will certainly be looking to fund new programs and initiatives, interviewees indicated that they felt a strong responsibility to the organizations with which Marnie A. Spears President and CEO Nicole Nakoneshny Senior Consultant & Editor, Philanthropic Trends Quarterly Tips for Corporate Approaches During Tough Times Granted this is a challenging time for corporate fundraising in Canada, but there are still opportunities that can be realized by following some best practices. We asked interviewees from both charities and corporations to share their best advice for approaching corporations during times like these. Here is a summary of their responses. 1. Align with business strategy. As already mentioned, demonstrable alignment to business goals and objectives is a key part of the decision making process for corporate philanthropic investments and is one that is growing in importance. As a result, be sure that all projects put forward align with the corporation’s brand and marketing and also make certain to demonstrate that fit in your proposals. 2. Align with philanthropic strategy. Although corporations are often looking to fund projects that align with their business interests, they have philanthropic objectives as well. Take the time to understand what projects they are currently supporting and look for ways to enhance and build on those investments. Charitable organizations have a tendency to look at recent gifts made by corporate entities and if there are contributions to organizations with similar mandates, they don’t bother to submit a proposal. A better strategy is to understand their philanthropic goals and look for ways that your organization can enhance their current investments. 3. Define success and demonstrate outcomes. We heard loud and clear from both corporations and leading charities that defining project success and demonstrating the ability to measure that success are crucial when approaching corporate donors. As a result, it is critical to determine they already had relationships and which consequently have a strong dependence on them for support. As a result, charitable organizations that have taken the time to build and cement relationships with corporate partners may find the upcoming months somewhat less challenging. what success will look like for every project that is submitted for consideration and also to be able to illustrate the metrics that will be used to measure the impact of their investment. 4. Solidify relationships. Steward, steward, steward. In these tough times, we heard from both corporations and charities alike that their current relationships would be of primary importance. From the point of view of charitable organizations, they are looking to retain their existing donors, while corporations are conscious of taking care of the organizations that currently rely on them for support. As a result, charities should be investing a great deal of time and energy in keeping corporate partners informed about the impact of past investments as well as about current projects. 5. Continue to ask. While being mindful of their current situation, keep making asks of corporate prospects. At best, the response will be positive and at worst, you can begin a conversation and put yourself in the queue for when the economy improves. 6. Refresh your case. Now is the time to review and refresh the case for support that you take to corporate prospects.It should be looked at through the lens of impact, success, alignment with corporate strategy and measurable outcomes. 7. Don’t forget the basics. The principles that hold true about corporate philanthropy during good economic times are still valid in this economy and should not be forgotten. Fundraising is about relationships, so be sure to utilize the right people in your network and work hard to create interest in what you have to offer. desire to help,” he says. “As always, the first step is to get them excited about making a difference.” Regardless of the economic situation, this principle always applies. On a final note, some excellent advice from Dean Brinton, President & CEO, The Rooms in Newfoundland to remind us of the philosophy that should guide our behaviours in both good times and bad. “We can’t forget that we are dealing with high-minded individuals who have a strong Next issue: • Our next issue will focus on cost per dollar raised. • Watch for it in September 2009! Philanthropic Trends Quarterly© is published by KCI. Unauthorized reproduction or distribution without attribution is prohibited. Philanthropic Trends Quarterly© is intended to provide an anecdotal ‘snapshot’ of philanthropy in Canada. We hope it will serve as a useful overview for observers of the charitable and nonprofit scene. Aussi disponible en français. Illustrations by Rocco Baviera 214 KING STREET WEST, SUITE 508, TORONTO, ON M5H 3S6 t: 416.340.9710 f: 416.340.9755 e: [email protected] www.kciphilanthropy.com TORONTO OT TAWA MONTREAL CALGARY VA N CO U V E R H A L I FA X EDMONTON Interview with Jan Belanger Jan Belanger, Assistant Vice-President, Community Affairs for Great-West Life, London Life and Canada Life and member of our Philanthropic Trends Advisory Board, recently sat down with us to discuss a number of issues related to corporate philanthropy. During our discussion, we explored the impact of the current economy on corporate giving in Canada and also took the opportunity to get Jan’s thoughts on emerging trends in corporate philanthropy. Here is a summary of our conversation. Q. What is the current practice at Great-West Life, London Life and Canada Life regarding corporate philanthropy and sponsorship? A. As an Imagine Caring Company, we donate a minimum of one per cent of average pre-tax profits to non-profit, charitable and community organizations each year. Our corporate citizenship program, The Key to Giving™, remains a framework for building collaborative and long-term relationships with organizations working on issues of concern to Canadians. This combination has given us a stable foundation for our ongoing community efforts, one that helps us effectively meet the challenges associated with corporate giving in an economic downturn. What’s changing is the landscape of Canadian needs and the types of challenges emerging. We are experiencing an escalation in both the number and complexity of issues. Thankfully, our program is structured to allow us to make well-considered and informed responses without straying from our overall framework. Q. What might charities expect from corporations over the next couple of years with respect to gifts and sponsorships? Is there one area (i.e. donations or sponsorship) that will be more impacted than others? A. Many charities have remarked that there has been a general retrenching, reduction or postponement of corporate giving. Some corporations are pulling back on funding or accelerating their shift toward community initiatives that deliver greater measurability or are more closely aligned with business and brand objectives. How to recognize these community efforts now also may be different, requiring sensitivity and discussion. Other companies are focusing more on basic human needs as the impact of job loss and the uncertain economy takes hold with increased poverty, hunger, and homelessness. With that focus comes a broader understanding of the need for operational funding to underpin the delivery of services by charitable organizations. Project funding alone cannot create sustained results if a charity’s infrastructure is compromised. It’s difficult to predict whether charitable donations or sponsorships will be most affected, or which method of funding will prove a better fit for addressing new challenges. As always, that will vary from one corporation and community organization to another. Perhaps more than ever, there’s greater need to detail the purpose and application of requested funding. For example, how would the funding address overall goals, and contribute to the charity’s total revenue stream and operations? Q. What might corporations be looking for from charities, both generally and in the context of the current economy? What changes (if any) has the downturn produced in terms of what corporations may be looking for from charities? A. Corporations and charities are now connecting in a state of “business as unusual”. While this encourages creative new approaches, it’s important to first take the time to get back to basics. At a time of change, clarity and transparency are key. Corporate funders and charities must communicate clearly with one another to understand mutual expectations and to concentrate their combined efforts on the issues affecting society. What is our understanding of each other’s organizations, current realities and future directions? What are our respective goals in responding to community issues? How do we each define and value results and impact? Who are our mutual stakeholders? For charities, what distinguishes you and the services you provide? With whom do you partner to achieve your success? What are your revenue sources and how are they evolving? While the current economy has created added pressures, real opportunity lies in developing a deeper mutual understanding, building trust, and strengthening relationships. With that as a foundation, the emerging leaders from the voluntary sector will be those who approach existing and prospective corporate donors with a demonstrated focus on accountability, relevancy, collaboration and stewardship. Q. What advice, if any, might be given to charities in their approach to corporate Canada? A. This is a time of increased need and expectations, but within greater constraints. With funding and other resources tightened, companies are more likely to support organizations that are well informed, and are looking ahead and around them. Once the basics are addressed, be prepared and open to exploring both short and longer term issues. That means realizing and focusing on your core strengths and abilities and demonstrating a willingness to address solutions in new ways. Having a worthy cause on its own may no longer be enough. The charities and non-profits that demonstrate organizational flexibility to achieve their goals and who are able to work in partnership with other like-minded organizations are more apt to weather today’s environment. The ability to reach outside to share and leverage expertise, services and networks will demonstrate leadership, innovation and efficacy. And, if a corporation must reduce or curtail its previous levels of funding, it will be important to honour the relationship that’s occurred to that point. The company should be assured that their past efforts and generosity remain valued by the charity, its staff, board members, volunteers and stakeholders. Genuine acknowledgement through both words and actions will help pave the way for future contact – whether or not involving financial assistance – when economic circumstances improve. Q. Looking beyond the current economic situation, what other trends can be seen with respect to corporate support once the downturn subsides? Stewardship will be considered a core value and performance outcome. Charities and non-profits are expected to have expertise and experience in their fields. But they must also be adept at managing the corporate relationships that help them make progress, and adept at managing the investments donors make. It’s no longer a simple matter of recognition and regular communication with corporate donors. Greater financial, organizational and program accountability will play a key role, as will developing a clear understanding of mutual expectations from the outset. This requires proactive stewardship programs with internal operational structures to support them, and the ability to tailor to reflect the donor relationship. Watch for more focus on supporting issues, rather than specific organizations. With many charities performing similar or complementary services, there may be greater likelihood for support if there’s a willingness among these organizations to partner to achieve common objectives. It’s a trend that involves bridging opportunities, expertise and resources to create integrated services and solutions, wherever appropriate. There’s also a growing interest in knowledge transfer — the development, sharing and application of best practices and competencies with a broader community. With finite resources and capacity, this approach holds the potential to extend impact beyond organizational boundaries. Companies can extend their reach beyond a direct funding relationship, and charities can further develop their influence and capacity. This can be a direct outcome of effective collaboration or a natural extension of an effective charity’s leadership. Lastly, there’s a shift toward finding new models for long-term funding. Until recently, endowments have been considered a pre-eminent vehicle, but investment cycles are creating barriers for results and participation. There’s the additional challenge of specific Chairs and other naming opportunities established to exist in perpetuity. As needs evolve and institutions respond, will these goals and programs still be relevant in ten or fifteen years? The economic downturn may be the catalyst for creating new longterm funding methodologies that are more flexible and less restrictive. There’s no question that the current economic situation and the trends going forward demand greater time, energy and creativity, within a context of limited resources. Even within this new reality, however, there are many opportunities. By working together, focusing on the fundamentals, and achieving a better understanding of key stakeholders, there's potential to build stronger, more vibrant and inclusive communities. Cause marketing: Short-Term Fad or the Future of Corporate Philanthropy? Cause marketing pairs the support of a charitable cause with the purchase or promotion of a product. One of the best known examples of cause marketing is the (PRODUCT) RED Campaign, which is supported around the world by companies like Gap Inc., Apple Inc. and Starbucks Corp. By purchasing products that carry the (RED) brand, consumers are also supporting non profit organizations doing charitable works across the globe. The concept of cause marketing, which is also known as “consumption philanthropy”, has become much more prevalent over the last several years, particularly in the United States. One way to measure its pervasiveness is by the amount of money that corporations spend on this activity. A recent study that tracked cause related marketing activities in the US revealed that these expenditures have grown to approximately $1.3 billion in 2006. Why has it gained such popularity? Probably because of its impact, which is seen as a win-win for both the corporation and the organization it supports. Not only do these activities generate millions of dollars for the recipient charities and create for them instant legitimacy by being associated with a well known corporate entity, they also have a positive effect on corporate sales and image. For instance, a 2004 report from Cone/Rope in the US found that 86% of respondents were “very or somewhat likely to switch from one brand to another that is about the same price and quality, if the other brand is associated with a cause.” Cause marketing is not without its detractors, however. Concern has been expressed about the impact that these activities will have on individual philanthropy. Will consumers who have made contributions through purchase be more reluctant to make outright gifts to charity? Will they feel by supporting cause related marketing activities that they have done their philanthropic share? Answers to these questions are as yet unclear, and more research will have to be done to understand how “making a gift at the checkout” will impact overall donor behaviour. Cause marketing is becoming more common in Canada, but is still secondary to the more traditional sponsorship activities of corporations. Imagine Canada’s Corporate Community Investment Practices, Motivations and Challenges Report reveals that overall, only 8% of businesses in Canada participated in cause marketing activities. The Report also revealed that cause marketing, not surprisingly, is also far more prevalent among large companies, defined in this case as those with revenues exceeding $25 million. In this category, cause marketing participation jumped to 26%.
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