2016 Annual Lake Victoria Water Servics Board Report

In Pursuit of Quality Access
Lake Victoria South Water Services Board
Photo: Completed Migori Water Project financed by AfDB
ANNUAL STAKEHOLDERS REPORT
2015/16
Lake Victoria South Water Services Board
ABBREVIATIONS
AFD
:
French Development Agency
AfDB
:
African Development Bank
ASK
:
Agricultural Society of Kenya
CEO
:
Chief Executive Officer
CoK
:
Constitution of Kenya
EACC
:
Ethics and Anti-Corruption Commission
EIB
:
European Investment Bank
GoK
:
Government of Kenya
ISCs
:
Inspectorate of State Corporations
KFW
:
German Development Bank
KICC
:
Kenyatta International Convention Centre
KIDDP
:
Kenya-Italy Debt for Development Programme
KOICA
:
Korea International Cooperation Agency
LTIs
:
Long Term Interventions
LVSWSB
:
Lake Victoria South Water Services Board
LVWATSAN
:
Lake Victoria Region Water and Sanitation Initiative
MWI
:
Ministry of Water and Irrigation
NRW
:
Non-Revenue Water
ORIO
:
Facility for Infrastructure Development of Netherlands
PS
:
Principal Secretary
PWDs
:
People With Disabilities
SPA
:
Service Provision Agreement
STRWSSP
:
Small Towns Rural Water Supply and Sanitation Projects
UNICEF
:
United Nations Children Education Fund
WSBs
:
Water Services Boards
WSPs
:
Water Service Providers
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Lake Victoria South Water Services Board
TABLE CONTENT
ABBREVIATIONS ........................................................................................................................ ii
INSTITUTIONAL BACKGROUND .......................................................................................... 1
CORPORATE MISSION ............................................................................................................. 1
CORPORATE VISION ................................................................................................................ 1
CORE VALUES ............................................................................................................................ 1
CORE FUNCTIONS..................................................................................................................... 1
STRATEGIC OBJECTIVES .......................................................................................................... 2
BOARD OF DIRECTORS ............................................................................................................ 3
CORPORATE GOVERNANCE STATEMENT ........................................................................ 5
MANAGEMENT STAFF............................................................................................................. 6
QUALITY POLICY STATEMENT ............................................................................................. 8
CHAIRMAN‟S STATEMENT .................................................................................................... 9
ACTING CHIEF EXECUTIVE OFFICER‟S STATEMENT ................................................... 12
PROJECTS‟ REPORT ................................................................................................................. 14
PHOTO GALLERY .................................................................................................................... 39
OTHER SUCCESSES AND ACHIEVEMENTS ..................................................................... 40
EVENTS BY STAKEHOLDERS................................................................................................ 40
CORPORATE SOCIAL RESPONSIBILITIES ......................................................................... 41
CUSTOMER SATISFACTION ................................................................................................. 41
CHALLENGES ........................................................................................................................... 41
WAY FORWARD ....................................................................................................................... 42
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Lake Victoria South Water Services Board
INSTITUTIONAL BACKGROUND
Lake Victoria South Water Services Board (LVSWSB) is a non-commercial State
Corporation under the Ministry of Water and Irrigation (MWI). The Board was
established by the Water Act (2002) vide Gazette Notice No. 1714 of 12th March 2004
with the mandate of “ensuring efficient and economic provision of Water and
Sanitation Services in its area of jurisdiction”. Geographically, it covers 21,720 Sq. Km
in the host Counties of Kisumu, Siaya, Migori, Homa Bay, Bomet, Kericho, Nyamira,
Kisii and parts of Nandi and Narok Counties. The aggregate jurisdictional population is
estimated at 8.75 million with a distribution of 21% in urban and 79% in rural areas.
LVSWSB has signed Service Provision Agreements (SPAs) with eight (8) urban and over
eighty six (86) rural Water Services Providers (WSPs) to operate and maintain its service
provision assets.
CORPORATE MISSION
The Board‟s Mission is “to provide adequate water and sanitation infrastructure and
related services in a sustainable manner”.
CORPORATE VISION
The Board‟s vision is “to be the most efficient and effective Water Services Board in
Kenya”.
CORE VALUES
The Board upholds these fundamental beliefs which define our expected standards of
behaviour and culture:
 Professionalism
 Transparency
 Accountability
 Equity
 Involvement
 Consistency
CORE FUNCTIONS

Developing national public water and sanitation works.
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Lake Victoria South Water Services Board





Formulating water services development and investment plan for rural and urban
areas.
Mobilizing resources for infrastructure development and improvement of water
services delivery.
Facilitating establishment and efficient operations of cross-county and other water
services providers.
Providing technical assistance in water infrastructural development.
Ensure proper co-ordination of stakeholders for enhanced synergy and increased
impact in water services.
STRATEGIC OBJECTIVES
The Constitution of Kenya [CoK] (2010) bestows on every individual the right to clean
and safe water in adequate quantities. The attainment of economic and social rights in
the framework of our mandate demands a clear roadmap that is aligned to Kenya‟s
Vision 2030. In this endeavour, LVSWSB prepared a five year strategic plan (2013-17)
realigned to the Kenya‟s second Medium Term Plan (2013-2017) and performance
contracting guidelines. Our strategic objectives include:
Strategic objective 1:
To develop and manage national public water and
sanitation, infrastructure to increase water services
coverage from 53% to 63% (water) from 30% to 50%
(sanitation) by 2017.
Strategic objective 2:
To develop, contract and regulate viable and
sustainable water service providers (WSPs).
Strategic objective 3:
To provide technical support in water services
provision for sustainability and operational
efficiencies.
Strategic objective 4:
To mobilize resources and facilitate funding for
infrastructure development to enhance service
delivery.
Strategic objective 5:
To enhance collaborations and synergies with actors
and stakeholders both within and outside water
sector.
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Lake Victoria South Water Services Board
Strategic objective 6:
Strategic objective 7:
To update development and investment plans for
water and sanitation services.
To strengthen internal processes and human
resource capacity to enhance equity and efficiency
in service delivery.
BOARD OF DIRECTORS
The LVSWSB is governed by the Board of Directors in accordance with Section 51 of the
Water Act (2002) and Section 6 of the State Corporations Act (2015).
The Code of Governance for State Corporations, Mwongozo (2015), defines the role and
functions of the Board of Directors as follows:
Exercise of their role collectively and not individually;
Determine the organization‟s mission, vision, purpose and core values;
Set and oversee the overall strategy and approve significant policies of the
organizations;
Ensure that strategy is aligned with the purpose of the organization and the
legitimate interests of its shareholders and other stakeholders;
Ensure that strategy of the organization is aligned to the long term goals of the
organization on sustainability so as not to compromise ability of the future
generalizations to meet their own needs;
Approve the organization‟s structure;
Approve annual budget of the organization;
Monitor the organization‟s performance and ensure sustainability;
Ensure the corporate image of the organization;
Ensure availability of adequate resources for the achievement of the
organization‟s objectives;
Hire the CEO on such terms and conditions of service as may be approved by the
relevant Government organ(s) and approve appointment of senior management
staff; and
Ensure effective communication with the stakeholders.
The current Board of Directors was constituted by the Kenya Gazette Notice 2914 of 27th
April 2015 (Directors), No. 2919 of 27th April 2015 (Chairman), and No. 4468 of 17th June
2016 (additional members). In addition, there are three (3) Alternate Directors to
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Lake Victoria South Water Services Board
Principal Secretary (PS) Ministry of Water and Irrigation (MWI), PS National Treasury,
and Director Inspectorate of State Corporations (ISCs).
Hon. Amb. John Arap Koech
Chairman
Dir. Hudson Mugodo
Alternate to PS, Treasury
Dir. Joshua Ouma
Alternate to PS, MWI
Dir. Dr. Betty Korir
Independent Director
Dir. David Gichuhi
Alternate to Director, ISCs
Dir. Rosemary Rumo
Independent Director
Dir. George Ayugi
Independent Director
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Lake Victoria South Water Services Board
Dir. Hilary Alila
Independent Director
Dir. Andrew Sunkuli
Independent Director
Dir. Violet Omwamba
Independent Director
Dir. Hellen Makone
Independent Director
Other Directors appointed vide Gazette Notice No.4468 of 17th June 2016 are:
Dir. Joash Barack Owuor
Dir. Consolata Adhiambo Onguto
Dir. Victor Omanwa
Dir. Rose Aluoch Gonda
-
Independent Director
Independent Director
Independent Director
Independent Director
CORPORATE GOVERNANCE STATEMENT
The Board of Directors of LVSWSB is committed to the values and principles of good
corporate governance. Good corporate governance requires that the Board must govern
the Corporation with integrity and in a manner that entrenches and enhances corporate
mandate under Section 53 of the Water Act (2002). This mandate embraces the
Corporation‟s collaboration with Government agencies and other stakeholders such as
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Lake Victoria South Water Services Board
sector regulators, County Governments, development partners, business community,
WSPs, consumers of water services, media, pressure groups and the general public.
The Chairman Board of Directors, Board members and Management of LVSWSB regard
corporate governance as pivotal to the successes of the Board and are unreservedly
committed to ensuring that good corporate governance is practiced. This guarantees the
Board as a sustainable and viable vehicle towards realization of sector development.
As a public service organization, LVSWSB‟s decisions are guided by the core tenets
prescribed in the Public Officers Ethics Act, and internal codes of conduct. We
continually strive to strengthen and sustain the trust that the Government, the water
sector and the public have placed on us.
Accordingly, the Board and its Committees regularly evaluate the latest national and
international standards with the aim of incorporating them in the operational processes
of LVSWSB so as to consistently deliver on our mandate.
MANAGEMENT STAFF
The LVSWSB Management is responsible for day-to-day institutional operations. The
Chief Executive Officer (CEO) is the Board‟s Accounting Officer and communicates
policy matters to other employees. There are four departments headed by Chief
Managers: Technical Services, Finance, Corporate Planning, and Human Resource and
Administration. The heads of Procurement and Legal Services report directly to the
CEO, while the Internal Auditor functionally reports to the Board of Directors but
administratively to the CEO. The departments are subdivided into divisions which are
headed by Managers.
Chrispine O. Juma, HSC - Ag. Chief Executive Officer
Mr. Chrispine Omondi Juma is currently the LVSWSB‟s acting
Chief Executive Officer. He is a graduate of the University of
Nairobi with BSc (Geology) and has MSc (Geology) from the
same University. Mr. Juma also holds BSc (Geo-Hydrology)
from University of Orange Free State in Bloemfontein, South
Africa. He is currently pursuing PhD course in Water
Resources Modelling at University of Poitiers in France.
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Lake Victoria South Water Services Board
Eng. Sammy Mburu - Chief Manager Technical Services
Eng. Sammy Mwangi Mburu is a graduate of University of
Nairobi with BSC in Civil Engineering. He is a full member of
the Engineers‟ Registration Board (ERB) and an elected
member of the Institution of Engineers of Kenya (IEK). Eng.
Mburu also holds Master of Business Administration in
Strategic Management from the University of Nairobi.
Mr. Josiah Arabu Moriasi - Chief Manager Corporate
Planning
Mr. Josiah Arabu Moriasi is LVSWSB‟s Chief Manager
Corporate Planning. He holds Master of Business
Administration in Finance from Kenyatta University and
Bachelor of Education and Human Resources from Egerton
University. Currently, he is pursuing PhD in Business
Administration (Finance) at Jomo Kenyatta University of
Agriculture and Technology. Mr. Moriasi is also a Certified
Public Secretary (CPS-K) and a Certified Security and
Investment Analyst (CSIA-K).
Mr. Sammy. K. Kigen - Chief Manager Human Resources
and Administration
Mr. Sammy Kigen is a holder of BA in Anthropology and
Governance from the University of Nairobi. He is also a
holder of higher Diploma in Human Resources Management
and full member of the Institute of Human Resource
Management (IHRM). Mr. Kigen has a vast work experience in
Human Resource Management spanning a period of over 30
years.
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Lake Victoria South Water Services Board
Ms. Phyllis Chepkemboi - Manager Legal and Compliance
Ms. Phyllis Chepkemboi is an Advocate of the High Court of
Kenya and a member of the Law Society of Kenya. She also
holds Master of Business Administration in Human Resource
Management from Maseno University. Currently, she is
pursuing Certified Public Secretary (CPS) course at KASNEB.
CPA Francis Otieno Odera - Chief Manager Finance
CPA Francis Otieno Odera is LVSWSB‟s Chief Finance
Manager. He is a graduate of Catholic University of Eastern
Africa (CUEA) with Bachelor of Commerce and Master of
Business Administration (Finance). CPA. Odera is a member of
Institute of Certified Public Accountants – Kenya (ICPAK).
QUALITY POLICY STATEMENT
LVSWSB is ISO 9001:2008 Certified. Its quality policy statement provides a framework
for establishing and sustaining quality objectives.
“Lake Victoria Water Services Board is committed to providing quality customer service
by developing and effectively managing water and sanitation facilities as well as
establishing viable Water Service Providers for efficient supply of safe, adequate and
reliable water and sewerage services at an affordable tariff.
The Board, management and staff of Lake Victoria South Water Services Board are
committed to do this by:
Establishing and maintaining an effective Quality Management System in line
with ISO 9001:2008 requirements;
Measuring all aspects of the Quality Management System as a basis for continual
improvement;
Improving the system through training and investment in new facilities and
technology;
Complying with statutory, regulatory, customer and other requirements; and
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Lake Victoria South Water Services Board
Promote a culture in which all employees share in this quality policy for
continuous improvement.
CHAIRMAN’S STATEMENT
Hon. Amb. John Arap Koech
Chairman Board of Directors – LVSWSB
LADIES AND GENTLEMEN
On behalf of the Board of Directors of Lake Victoria South Water Services Board, I take
this ample opportunity to sincerely welcome you to this year‟s Annual Stakeholders
Conference. The theme for this year‟s conference, “Collaboration for Quality Water
Access”, symbolizes the need and urgency for a more coordinated approach in fasttracking water asset development and realization of our strategic goals.
Over the last one year, the Board has maintained stability in delivering services to the
Kenyan citizens in accordance with its mandate as spelled out in the Section 53 of the
Water Act (2002). Further to this, I assure you of the Board‟s commitment towards
improving service provision in all areas comprising our jurisdiction. This commitment
subsequently serves as a basis upon which our stakeholders are called to participate in
project identification, financing, implementation and management.
Investment Volume
In the FY 2015/16, the Board injected Ksh.1.24 billion into asset development to serve an
approximated population of 319,497 people in our host Counties. This volume of
investment increased water coverage from 58% in 2014/15 to an average of 60% this
year. Within the same period, sanitation coverage went up from 38% to 43%. We owe
these achievements to the support from the Government of Kenya through the Ministry
of Water and Irrigation, host County Governments, development partners, Water
Service Providers and other esteemed stakeholders.
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Lake Victoria South Water Services Board
Implementation of Strategic Plan 2013-17
The LVSWSB family is united by its vision of being “an effective and efficient Water
Services Board in Kenya”. Realization of this dream is guided by our corporate strategy
which defines our long term goals and means to success. In the FY 2015/16, the Board
continued to monitor implementation of its strategic plan 2013-17 to ensure realization
of water service coverage target of 63% and sanitation of 50% by June 2017. We
successfully carried out mapping of our stakeholders and relevant actors, and now we
are at advanced stage of developing investment plans for both rural and urban areas,
taking into consideration the County Integrated Development Plans.
Upholding National Values
The National Values as enshrined in Article 10 of the Constitution gives us
responsibility as a public institution to be at the forefront in upholding and promoting
them. These essential values have always been fundamental in guiding our corporate
and individual actions. In the FY 2015/16, the Board promoted equity and sustainable
development by ensuring fair distribution of project activities in all our host Counties.
We also championed integrity in use of public resources by partnering with responsible
national agencies such as EACC. Under good corporate governance, the Directors
expressed their commitment by signing the Mwongozo code of conduct. Moreover, the
Board continued to encourage public participation in all project activities to enhance
broader ownership and sense of responsibility.
Recruitment of Senior Managers
The Board of Directors appreciates the technical support from the Corporation‟s senior
management and the staff in general. Their synergy and mastery of individual roles and
responsibilities have indeed been reliable in shifting the Board to another higher level of
service delivery. In the FY 2015/16, the Board strengthened top management by
successfully recruiting three substantive departmental heads for Finance, Corporate
Planning and Technical Services. In addition, the Board recruited Manager in charge of
Urban Water Service Provision.
Operational Challenges
Access to clean and safe water is a subject of many challenges which we all have to deal
with in the quest of realizing the constitutional threshold enshrined in Article 43(1)(d).
Some of the challenges include trans-boundary disputes, limited cash-flows, increasing
operational costs, litigations in land acquisitions and way-leaves, and anxiety created by
delayed passage of the Water Bill. These challenges could easily be mitigated if our
concerted efforts are unified by the desire to serve Kenya and her citizens.
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Lake Victoria South Water Services Board
National Goals
Finally, I would like to reiterate that asset development and management is
fundamental in achieving our national aspirations. Coupled with prudent service
management, it is a recipe to a vibrant water sector that can drive the Kenyan economy
towards meeting present and emerging challenges. And, we shall have contributed
immensely towards reduction of poverty, attainment of Sustainable Development Goals
and realization of Vision 2030.
With these few remarks, Ladies and Gentlemen, I strongly believe that we will continue
to work as a team and give our people the services they so urgently desire.
I NOW declare this year‟s Annual Stakeholders Conference officially Open.
Hon. Amb. John Arap Koech
Chairman Board of Director - LVSWSB
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Lake Victoria South Water Services Board
ACTING CHIEF EXECUTIVE OFFICER’S STATEMENT
Mr. Chrispine O. Juma, HSC
Ag. Chief Executive Officer - LVSWSB
I am delighted and indeed I consider this a special privilege to welcome all of you, our
esteemed stakeholders to this all-important Stakeholders Conference, which is
convened under the theme “Collaboration for Quality Water Access”. The reasoning
behind this year‟s theme is anchored on your unwavering support and our collective
thoughts that we exist for the service of others.
The FY 2015/16 marked yet another milestone for the LVSWSB as we endeavoured to
fulfil our mandate of “ensuring efficient and economic provision of water and
sanitation services in our area of jurisdiction”. In this front, we strengthened our
corporate reputation in core areas such as investment planning, project implementation
and water supply management.
The Board‟s performance commitments in FY 2015/16 were based on our Strategic Plan
2013-17, which was designed to actualize 63% water coverage and 50% coverage in
sanitation by June 2017. Through the support of the Government of Kenya and our
development partners, I am happy to report that one year before closure we are at 60%
and 43% water and sanitation coverage respectively. Our planned project activities in
the FY 2016/17 are thus geared towards meeting and even exceeding the set service
provision levels.
As a State Corporate in an essential and „development-enabler‟ sector, the LVSWSB
plays a critical role towards realization of national economic goals. Currently, we are
implementing FOUR Vision 2030 flagship projects which include Kisii Water Supply
and Sanitation Project (financed by KFW & GoK), Siaya-Bondo Water Supply and
Sanitation Project (financed by AfDB & GoK), Bonyunyu Multipurpose Dam (finance by
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Lake Victoria South Water Services Board
ORIO & GoK), and Rehabilitation and Expansion of Kisumu Sewerage Project (financed
by AFD & GoK). At completion, these projects will serve a population of 967,000 (water)
and 150,000 (sewerage) up to the year 2035.
The Board is also implementing Priority Projects in Kericho, Keroka, Isebania, Nyamira
and Litein towns under LVWATSAN II financed by AfDB and GoK. Moreover, there
are 34 projects in difference phases of implementation financed through the
Constituency Development Programme by the Government of Kenya.
To enhance water service provision in our region‟s small towns, the Board is finalizing
feasibility studies and detailed designs for 10 projects before making proposals to the
financiers. Several interventions are also ongoing in the rural areas through our
partnership with various Community Based Organizations.
In the period under review, the Board engaged itself in various Corporate Social
Responsibilities which served our specific intent of promoting access to water and
sanitation services, while at the same time executing our advocacy role in national
cohesion and upholding of national values. In this respect, the Board identified 46
public primary and secondary schools as deserving beneficiaries of 10M3 plastic water
tanks to promote rain water harvesting and storage. We also sensitized the Youth,
Women and People with Disabilities on public tendering to meet the Government
threshold of 30% reservation. In addition, we held public sessions on HIV/Aids at
various project areas to promote awareness and behaviour change.
I restate the Chairman‟s view that the water sector is prone to several challenges. And
under these challenges our expectation is to thrive. This could easily be realized in the
stability and spirit of our oneness, a reason why we convene here today.
Finally, I sincerely thank the LVSWSB Board of Directors and staff for their superior
dedication in ensuring that we perform our mandate for the benefit of the current and
future generations.
Thank you and God bless you.
Mr. Chrispine O. Juma, HSC
Ag. Chief Executive Officer
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Lake Victoria South Water Services Board
In Pursuit of Quality Access
PROJECTS’ REPORT
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Lake Victoria South Water Services Board
SUMMARY OF PROJECTS
S/
No
County
1 Migori
Constituency
Migori and
Uriri
Project
Name
Migori
Water
supply
Project
Financier
AfDB &
GoK
Cost
(Millions)
Scope & Target Areas
Status
1,250
Construction of 10m wide intake weir on
river Oyani. Construction of 2.4 km long
precast concrete culverts of 900mm
diameter raw water main. Construction of
19,000m3/day water treatment plant
consisting of 3no flocculation chambers,
3no sedimentation basins and 6no. rapid
sand filters. Laying of 200m DN 400 steel
rising main, Construction of 1no
1000m3clear water tank at treatment plant,
1no. 5000m3RC tank at Magongo hill, 2no.
1500m3RC tank at Kadika hills and Migori
town, 1no 250m3RC tank at Kakrao and
1no.100m3RC tank at Nyasare, Laying of
53Km pipeline (28.3km transmission
mains pipe diameter ranging from
450,400,300 and 200mm and 24.7km
distribution pipeline pipe diameters
ranging from 100, 80 and 50mm). Supply
and installation of 3no electric pumps.
Construction of a booster station
consisting of pump house, double family
house, generator shed, 250m3 reinforced
concrete sump tank, installation of 630
KVA generator, installation of 630 KVA
substations. Construction of 15no water
kiosks and 4no revenue collection offices.
Installation of a piped water system for
Project completed and is
operational (awaiting
commissioning).
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Lake Victoria South Water Services Board
S/
No
County
2 Kisumu
Constituency
Kisumu
Town West
and East
Project
Name
Kisumu
Water
supply
project
Financier
AFD &
GoK
Cost
(Millions)
2,303.657
Scope & Target Areas
Uriri sub-county by drilling and
equipping 7no boreholes, construction of
6m high concrete water tower, supply and
installation of 1no 10m3 plastic water tank
to each borehole. Rehabilitation of existing
spring water source at Uriri, construction
100m3 masonry tank, laying of 590m DN
80mm GI pumping line from the spring
source to the 100m3masonry tank. Laying
of 21.1 km distribution lines of 100, 80, 50
and 32 mm GI pipes from the boreholes
and spring source. Construction of 7no
water Kiosks for Uriri. Supply of
operation and maintenance equipment
consisting of 2no exhausters, 3no double
cabin vehicles, 8 no. motor cycles, 2 no.
leak detection equipment‟s, 1no JVC
Excavator, 5 tonne lorry, 1no meter repair
bench complete with measuring devises
and 1no mobile workshop. The project is
to serve a population of 200,000 people up
to 2034 in Migori towns and environs.
Construction of Kajulu intake weir, Laying
of 100m DN 600mm raw water steel
pipeline. Construction of 36,000m3 /day
treatment plant consisting of 3no.
flocculation tanks, 3no. Sedimentation
tanks and 6no. Rapid sand filters)
Construction of 7 no. reinforced concrete
ground level reservoirs (1no.1000 m3
Status
Project completed and is
operational (awaiting
Commissioning).
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Lake Victoria South Water Services Board
S/
No
County
3 Kisumu
Constituency
Kisumu
Town West
and East
Project
Name
Kisumu
Sewerage
Project
LTAP
Package 3
Financier
AFD &
GoK
Cost
(Millions)
1,284
Scope & Target Areas
Status
backwash tank at Kajulu, 1 no.5000m3
contact tank at Kajulu, 1 no. 1300m3 at
Obwolo, 1 no. 5000 m3at Mamboleo, 1 no.
2100 m3at Kanyamedha, 2 no. 6000 m3 at
Kibuye). Construction of 2 no. steel
elevated steel tanks (250m3at LVSWSB
compound and 100m3 at Dunga). Laying
of 94.5 km pipeline (16.37km transmission
line from DN 200 to DN 700 and 78.082km
distribution network from DN90 to DN
700). Supply of 6560 consumer meters and
250 prepaid consumer meters. Supply of
materials for Nyalenda Delegated
Management Model; 34.8km OD12 Upvc
pipes, 0.8km of OD50 Upvc pipes plus
valves and fittings. The project is to serve
663,000 people for Kisumu City up to
2030.
Rehabilitation of KISAT treatment works,
Construction of 3no. new pumping
stations including supply and installation
of pumps at Mumias road pumping to
Kisat treatment plant, Sunset pumping
Project completed and is
station to Nyalenda ponds and Tom
operational (awaiting
Mboya pumping station to Nyalenda
commissioning).
ponds., Desludging of 9 no. Nyalenda
pond
of
total
volume
174,00m3.
Construction of3 no. new Anaerobic
ponds and 3 no. new maturation ponds at
Nyalenda ponds. Laying of 20.01km sewer
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Lake Victoria South Water Services Board
S/
No
County
4 Siaya
Constituency
Bondo, Gem,
Alego
Usonga
Project
Name
Siaya Bondo
Water
supply
project
Financier
AfDB &
GoK
Cost
(Millions)
1,560
Scope & Target Areas
line trunk mains and tertiary sewer lines
both concrete and steel pipes DN 600.
Construction of 393 manholes. Supply of
Operation and Maintenance Equipment‟s;
1 no. single cabin, 5no. Motor cycles
Backhoe excavator, mechanical rodding
equipment‟s, meter repair bench and leak
detection equipment‟s. The project aims to
serve over 300,000 people in Kisumu City
up to 2030.
Rehabilitation of Sidindi Malanga intake
works,Laying of new 305m DN 450 steel
raw water main, Construction of
12,000m3/day new treatment plant,
Rehabilitation of existing treatment plant
to produce 7000m3/day, Laying of 4.1km
DN450 steel rising main from Sidindi
Malanga
to
Nyamninia
reservoir.
Rehabilitation 4.1km DN 350 existing
rising main. Construction 1 no. 1000m3RC
clear water contact tank at Sidindi
Malanga, Construction 1 no. 1000m3RC
BPT tank at Ngiya, Construction of 2 no.
3000m3 RC storage tanks at Gobei ( supply
Bondo town) and Sigana ( supply Siaya
town). Construction of 3300m3 RC storage
reservoir at Nyamninia. Laying of 46km
DN450/350 steel/Upvc transmission main
from Nyamninia reservoirs to Bondo and
Siaya towns. Laying of 48km DN315/160
Status
Project commenced in March
2013 and is expected to be
completed by September
2016.
Annual Stakeholders Report 2015/16
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Lake Victoria South Water Services Board
S/
No
County
5 Kericho
Constituency
Ainamoi
Project
Name
Kericho
Sewerage
Improve
ment
Project
Financier
AfDB &
GoK
Cost
(Millions)
201
Scope & Target Areas
Status
Upvc distribution lines in Bondo and
Siaya towns. Construction of 24
community water points along the
pipeline route. Construction of 5 no. 150m3
elevated steel tanks. Extension of 35km
distribution lines of DN160, DN110, DN90
and DN 50 GI/Upvc pipes. Supply and
installation of 5 no hydro turbines, Supply
of 500 consumer meters. Supply of
Operation and maintenance equipment‟s 2
no. double cabin vehicle, 2 no. leak
detection equipment and 5 no. motor
cycles. The project s to serve 200,000
people in Siaya and Bondo towns and its
environment.
Installation of Kericho CBD and South
CBD sewer line consisting of 365m DN 280
Upvc, 1725m DN 315 Upvc, 1080m DN
450 concrete pipe, 460m DN 525 concrete
pipe, 2323m DN 225 Upvc, 209m DN 225
concrete pipe, 1100m DN 160 Upvc pipe.
Rehabilitation of Kericho sewerage The project commenced in
treatment work comprising of increasing April 2014 and its physical
the
inlet
structure
by
500mm, progress is at 70% complete.
refurbishment of 2 no. primary and
secondary
sedimentation
tanks.
Reconstruction of two trickling filters,
placing of filter media and introduction of
culture. Rehabilitation of four sludge
digesters. Refurbishment of sludge drying
Annual Stakeholders Report 2015/16 19
Lake Victoria South Water Services Board
S/
No
County
6 Nyamira
Constituency
Keroka
Project
Name
Keroka
water
supply
project
Financier
Cost
(Millions)
AfDB &
GoK
769.3
7 Migori
Isebania
Isebania
Water
supply
AfDB &
GoK
Scope & Target Areas
beds. Replacing of 2 no. reticulation
pumps Installation of a masonry perimeter
fence and steel gate. Provision of lighting
within the treatment works. The project is
to serve 70,000 additional people. It will
serve 60% of the town by treating 10,000
m3
Construction of intake weir on river Kuja,
Construction of 3000m3/day treatment
plant, Construction of 1 no. 500m3 clear
water tank and 1 no. 150m3backwash
elevated steel tanks, Laying of 11km DN
250mm steel rising main. Laying of 16.5km
DN160-DN40 Upvc distribution lines.
Construction of 1no. 500m3 RC tank in
Keroka town. Construction 150m3 elevated
steel tank at Ichuni. Construction of 2 no.
50m3 masonry tanks. Supply and
installation of 4 no. electrical pumps (raw
water and clear water). Supply and
installation of 1 no. pump station standby
Diesel Engine Generator set. The project
targets to serve 56, 000 people in Keroka
town and its environment.
Construction of intake weir on river
Hibwa, Construction of 3000m3/day
treatment plant, Construction of 1 no.
500m3RC clear water tank and 1 no.
150m3backwash elevated steel tank at
Status
The project started in
January 2015 and is 80%
complete. Expected
completion date in
December 2016.
The project started in
January 2015 and is 80%
complete. Expected
completion date in
December 2016.
Annual Stakeholders Report 2015/16
20
Lake Victoria South Water Services Board
S/
No
County
Homa
8
bay
9 Kericho
Constituency
Rangwe
Belgut/
Buret
Project
Name
Rangwe
water
supply
project (
Kosiga
dam)
Litein
water
supply
system
Financier
GoK
KFW &
GoK
Cost
(Millions)
45
560
Scope & Target Areas
treatment plant, Laying of 9.6km DN
250mm steel rising main. Laying of 19.5km
DN250-DN40 Upvc distribution lines.
Construction of 1no. 1000m3 RC storage
tank in Isebania town. Construction of 1
no. 50m3 masonry tank. Supply and
installation of 4 no. electrical pumps (raw
water and clear water). Supply and
installation of 1 no. pump station standby
Diesel Engine Generator set. The project
targets to serve 56, 000 people in Keroka
town and its environment.
Dam rehabilitation to increase its capacity
by 10,000m3, construction of treatment
works (2 no. 25m3/hr CFU), Construction
of 25m3 steel back wash tankconstruction
of 100m3 RC clear water tank, Laying of
1km DN 150 rising main, Construction of
250m3 RC tank at Aimo hills. Construction
of pump house, supply and installation of
2 no. high lift and back wash pumps. The
project targets to serve 15,000 people.
Construction of new river intake on River
Kimugu, Construction of 7660m DN 600
raw water gravity main. Construction of
13,000m3/day treatment plant.
Construction of 1 no. 250m3 elevated
backwash steel tank, 1 no. 5000m3 RC
storage tank and 1 no. 1000m3 RC tank at
Status
The project commenced in
February 2015 and is
expected to be completed in
August 2016.
For Short term intervention
tendering at advanced stage.
Construction expected to
commence in August 2016
and to end in August 2017.
Long term intervention
detailed design reports
Annual Stakeholders Report 2015/16
21
Lake Victoria South Water Services Board
S/
No
County
10 Kisii
Constituency
Nyaribari chache,
Kitutu chache and
Bonchari
Project
Name
Kisii
water
supply
expansio
n works
Financier
KFW &
GoK
Cost
(Millions)
1,500
Scope & Target Areas
Status
Kipsirkong. Laying of 50.6km from DN 60
to DN 600 steel and Upvc transmission
and distribution pipelines. Supply and
installation of electromechanical
equipments. The project targets to serve
118,000 people in Kericho town and 32,400
in Litein town.
submitted. Tender
documents issued to prequalified contractors.
Ground breaking for Long
Term Intervention in
January 2017. The project
expected to be completed in
December 2019.
Improvement of existing Kegati Intake
works on river Gucha by construction of
steel girder bridge with a spanof 25m
across river Gucha over the existing intake
weir. Laying of 150m length DN 700 steel
raw water pumping main. Expansion of
existing Kegati treatment works from
capacity of 6500m3/day to 27,000m3/day.
Laying of 3.4km DN 700 steel treated
water pumping main from Kegati
treatment works to Bobaracho tanks.
Laying of 2.8km DN 400 steel treated
water pumping main from Bobaracho to
Nyanguru tank. Construction of 1 no.
5000m3 RC tank at Bobaracho and 1 no.
500m3 RC tank at Nyanguru. Construction
of a Booster pumping station at Bobaracho
with a capacity 5,700m3/day. Laying of
35km DN 80 to DN 400 Upvc and steel
distribution mains. The project targets to
serve 150,000 people in Kisii and Nyamira
County.
For Short term intervention
tenders opened, evaluation
ongoing. Construction
expected to commence in
August 2016 and to end in
August 2017.
Long term intervention
detailed design reports
submitted. Tender
documents to be issued to
pre-qualified contractors.
Ground breaking for Long
Term Intervention in
January 2017. The project
expected to be completed in
December 2019.
Annual Stakeholders Report 2015/16
22
Lake Victoria South Water Services Board
S/
No
County
11 Nyamira
12
Nyamira
and Kisii
Constituency
Project
Name
West
Mugirango
Nyamira
water
supply
Kisii
Kisii
Water
Storage
(Bonyuny
u Dam)
Project
Financier
KFW &
GoK
Cost
(Millions)
461
ORIO
5,838
Scope & Target Areas
Rehabilitation of intake works,
Construction of 1.3km DN 200 steel new
raw pumping main. Rehabilitation of
existing Nyamira water treatment plant
capacity 4000m3/day. Construction of
1.0km DN 200 steel new treated water
pumping main from Nyamira treatment
works to Nyamira Hospital storage tank.
Improvement of existing Kebirigo
pumping station of capacity 1350m3/day
by construction of new pump house,
installation of new pumps and associated
works. Rehabilitation of existing of
distribution network with new pipelines
sizes DN 50 to DN 200 approximate total
length 30km. Construction of 3 no 500m3
RC tank at Ibara, Rangenyo and Nyamira
hospital. The project targets to serve
110,000 people in Nyamira.
The project will require the construction of
new physical infrastructure comprising: A
dam and storage reservoir at Bonyunyu,
an intake structure, 1.5 km long raw water
main and treatment plant at Girango, with
a daily capacity of 41,000 m3; 11.5 km long
treated water transmission main,
operating under gravity flow conditions
and including passage via a tunnel under
Boboracho hill to inlet water tanks near
Kisii High school; Extension of the
Status
For Short term intervention
tendering at advanced stage.
Construction expected to
commence from August
2016 and to end in August
2017.
Long term intervention
detailed design reports
submitted. Tender
documents issued to prequalified contractors.
Ground breaking for Long
Term Intervention in
January 2017. The project
expected to be completed in
December 2019.
Review of feasibility study
(Development phase)
commenced in May 2016.
The study is to be completed
in February 2017.
Annual Stakeholders Report 2015/16
23
Lake Victoria South Water Services Board
S/
No
County
Constituency
Project
Name
Financier
Cost
(Millions)
Scope & Target Areas
Status
transmission main to Tombe Hills,
Minihydropower facility, Water storage
tanks Distribution network, several
Kiosks/standpipes
13
Homa
bay
Rachuonyo
north
West
Karachuo
nyo
water
supply
project
KIDDP
87
Construction of Intake works, 4000m3/day
treatment plant, 2.9 km rising main,
installation of 2 no. low lift and 2no. High
lift pumps The project targets to serve
79,410 people.
70
Construction of intake works, 1800
m3/day treatment plant, 10 km
distribution pipelines, tanks and water
kiosks. The project targets to serve 12,000
people.
KIDDP
14
Homa
bay
Suba
Sindo
water
supply
project
The project commenced in
October 2013 and is
currently at 85%. Physical
progress. Construction on
going to be commissioned
by December 2016.
The project started in August
2009 and stalled in 2011 at
60%. The Board retendered
incomplete works in 2015
and Contractor has
mobilized to site. Work
commenced in January 2016
is expected to be completed
in September 2016.
Annual Stakeholders Report 2015/16
24
Lake Victoria South Water Services Board
S/
No
County
Kisumu,
Siaya,
Homa
Bay,
15
Kisii,
Nyamira
, Bomet,
Kericho
Migori
and
16
Homa
Bay
Constituency
Project
Name
Seme,
Alego,
Rangwe,
Bomet
Central,
North
Mugirangu,
Ainamoi,
Nyaribari
Chache and
Ugunja
Constitue
ncy
Develop
ment
projects
Migori
Town, Homa
Bay Town
Migori –
Homa
Bay
Sewerage
Works
(MigoriHoma
bay
Wastewat
er
(Trilateral
Program)
)
Financier
Cost
(Millions)
Scope & Target Areas
100
The project comprises drilling and
equipping of 5 no. Boreholes, construction
of 8 no. pans/dams, construction of 2 no.
gravity water supply schemes at
Manyororo Murereti and Chuboit and
Rehabilitation of Kisumu rural water
supply. The projects targets to serve 80,000
people in eight Constituencies.
The projects started in
January 2015 and to be
completed by December
2016.
1,900
The project is prepared under Trilateral
Development Cooperation between
Governments of Kenya, Germany and
Israel. The project comprises construction
of new sewerage network and treatment
system in Migori of capacity 4,000m3/day
, expand sewerage network in Homa Bay
from 1750m3/day to 4,000m3/day
,develop Industrial Wastewater Control
Tool kit, on job –training facility in
Kisumu for operators of wastewater
systems in LVSWSB region
At proposal formulation
stage
GoK
KFW &
Israel &
GoK
Status
Annual Stakeholders Report 2015/16
25
Lake Victoria South Water Services Board
PLANNED PROJECTS
S/
No
1
2
3
4
5
County
Town/Location
Project Name
Financier
Kilgoris
Proposed to
Kilgoris water supply AfDB under
and sanitation project STRWSSP II
Lolgorian
Proposed to
Lolgorian water
AfDB under
supply and sanitation
STRWSSP II
project
Nandi
Hills
County
Nandi Hills
Proposed to
Nandi Hills water
AfDB under
supply and sanitation
STRWSSP II
project
SIAYA
Ugunja,
Ukwala and
Sega
Sega, Ugunja and
Ukwala water and
sanitation project
NAROK
NAROK
Bomet
6
Homa
bay
7
Homa
bay
Proposed to
AfDB under
STRWSP II
Proposed to
AfDB under
STRWSSP II
Bomet
Bomet water supply
and sanitation project
Kendu Bay
Proposed to
Kendu bay water
AfDB under
supply and sanitation
STRWSSP II
project
Oyugis
Oyugis water supply
and sanitation project
Proposed to
AfDB under
STRWSSP II
Approximate cost
in millions KSH
Approximate No. of
people to be served
380
80,000
100
720
850
960
780
940
40,000
85,000
100,000
40,000
30,000
50,000
Status
Feasibility study and
detailed designs
ongoing.
Feasibility study and
detailed designs
ongoing.
Feasibility study and
detailed designs
ongoing.
Feasibility study and
detailed designs
ongoing.
Feasibility study and
detailed designs
ongoing.
Feasibility study and
detailed designs
ongoing.
Feasibility study and
detailed designs
Annual Stakeholders Report 2015/16
26
Lake Victoria South Water Services Board
S/
No
County
Town/Location
Project Name
Financier
Approximate cost
in millions KSH
Approximate No. of
people to be served
Status
ongoing.
8
Homa
bay
9
Homa
Bay
10
Migori
Mbita
Proposed to
Mbita bay water
AfDB under
supply and sanitation
LVWATSAN
project
III
Ndhiwa
Proposed to
Ndhiwa water
AfDB under
supply and sanitation
STRWSSP II
project
Kehancha
Proposed to
Kehancha water
AfDB under
supply and sanitation
LVWATSAN
project
III
350
30,000
350
30,000
400
35,000
Feasibility study and
detailed designs
ongoing.
Feasibility study and
detailed designs
ongoing.
Feasibility study and
detailed designs
ongoing.
CONSTITUENCY DEVELOPMENT PROJECTS FUNDED BY GoK
S/No.
County
Constituency
Project name
Scope of
works
1
1.1
BOREHOLE DRILLING, CAPPING & TEST PUMPING
Nyamira
North
Nyamatuta
Drilling, test
Mugirango
Borehole
pumping and
capping of
1No. Borehole.
1.2
Nyamira
North
Nyamusi
Drilling, test
Estimate cost
Remarks
Ksh.2,498,756.00
The borehole has
been drilled to
completion.
Ksh.2,883,876.00
Borehole drilling
Annual Stakeholders Report 2015/16
27
Lake Victoria South Water Services Board
S/No.
County
Constituency
Project name
Scope of
works
Mugirango
Borehole
pumping and
capping of
1No. Borehole.
Estimate cost
Remarks
Completed with a
yield of 14M3/hour
1.3
Nyamira
North
Mugirango
Gitwebe
Borehole
Drilling, test
pumping and
capping of
1No. Borehole.
Ksh.2,723,680.00
1.4
Kisii
Nyaribari
Chache
Kabosi Borehole
Drilling, test
pumping and
capping of
1No. Borehole
Ksh.2,520,448.00
Ugunja
Sikalame
Borehole and
Tingare
Boreholes
Drilling, test
pumping and
capping of
2No.
Boreholes
Ksh.3,591,128.00
Both boreholes
drilled to
completion and test
pumped with yields
of 28 M3/hour for
Sikalame and
4M3/hr for Tingare
Construction
of Dam
Ksh.4,750,240.00
Work in progress
70%.
1.5
Siaya
2
2.1
WATER PAN & ASSOCIATED WORKS
Homabay
Rangwe
Amake Dam
Borehole drilled to
completion with a
yield of 10M3/hour.
Borehole drilled to
completion,
equipped and now
operational.
Annual Stakeholders Report 2015/16
28
Lake Victoria South Water Services Board
S/No.
County
Constituency
Project name
Scope of
works
Estimate cost
Remarks
2.2
Homabay
Rangwe
Kogonda Dam
Construction
of Dam
Ksh.4,700,284.60
Complete and
operational
2.3
Siaya
Alego
Rabuor Pan
Ksh.3,412,706.00
Complete and
operational
2.4
Siaya
Alego
Nyawere Pan
Ksh.3,554,958.00
Work ongoing.
Progress 60%
2.5
Siaya
Alego
Koga Pan
Ksh.2,747,839.00
Complete and
operational
2.6
Siaya
Alego
Ulafu Pan
Ksh 1,978,285.00
Works ongoing.
Progress 75%
2.7
Bomet
Bomet Central
Berirbei Dam
Ksh.4,947,877.00
Complete and
operational
2.8
Bomet
Bomet Central
Soliot Pan
Construction
of pan and
associated
works
Construction
of pan and
associated
works
Construction
of pan and
associated
works
Construction
of pan and
associated
works
Construction
dam and
associated
works
Construction
of pan and
associated
works
Ksh.3,806,081.20
Complete and
operational
3
SMALL RURAL WATER SUPPLY SCHEMES
Annual Stakeholders Report 2015/16
29
Lake Victoria South Water Services Board
S/No.
County
Constituency
Project name
3.1
Kericho
Ainamoi
Manyoro
Mureret Water
Supply
3.2
Homabay
Suba
Civil works for
water supply to
suba District
Hospital,
waondo Youth
polytechnic and
Majengo
Rehabilitation of
Kisumu Rural
Water Supply
3.3
Kisumu
Seme
3.4
Kericho
Kipkelion East
Juboit
Scope of
works
Estimate cost
Remarks
Construction
Ksh.12, 881,539.00.
of gravity
scheme water
supply. Spring
protection,
Pipeline,
1No.50m3tank,
Civil works for Ksh.22,979,198.60
supply of
water to Suba
Overall work progress is 40%.
District
Hospital
Work in progress.
Overall progress
30%
Scope of
works entails
rehabilitation
of the water
supply, repair
of pipelines,
filter media,
kiosks.
Scope of
works scaled
down
kshs. 6,887,100.00.
Work progress 40%
Construction
of Dam.
Ksh 14,000,000.00
Work ongoing.
Progress 30%
Works in progress.
Annual Stakeholders Report 2015/16
30
Lake Victoria South Water Services Board
S/No.
County
Constituency
Project name
4
4.1
PLANNED RURAL WATER PROJECTS
Kericho
Kipkelion West Kapngetuny
Water Supply
4.2
Kericho
Kipkelion East
Kiptangit
Lemotit water
project
4.3
Kericho
Kipkelion East
Tulwap Gravity
Water supply
4.4
Kericho
Kipkelion
Kapseger
Borehole
Scope of
works
Estimate cost
Remarks
Construction
of intake
works,gravity
mains and
ground
masonry
tanks,.
Rising main
and
distribution
main of total
length 5.4 km
Design work ongoing
Under design and
tender document
preparations
Under Design and Tender
document preparations
Design and tender
documentation
under review
8 km pipeline,
spring
protection,
and
construction
ofb50 m3
ground
masonry tank.
Drilling and
equipping of
borehole
Under Design and tender
document preparations
Design and tender
documentation
under review
Under Design and tender
document preparations
Design and tender
documentation
under review
Annual Stakeholders Report 2015/16
31
Lake Victoria South Water Services Board
S/No.
County
Constituency
Project name
4.5
Siaya
Ugunja
Naya
Community
borehole water
supply
4.6
Siaya
Ugunja
Uluthe
Community
borehole water
supply
Scope of
works
Pump
installation
Rising main,
construction
50 m3 ground
masonry tank,
850 meter
rising main, 3
km
distribution
pipelines, solar
pumping
system
Pump
installation
Rising main,
construction
50 m3 ground
masonry tank,
850 meter
rising main, 3
km
distribution
pipelines, solar
pumping
system
Estimate cost
Remarks
Design completed, Tender
preparation for borehole
equipping and other civil
works in progress.
Design and tender
documentation
under review
Design completed, Tender
preparation for borehole
equipping and other civil
works in progress
Design and tender
documentation
under review
Annual Stakeholders Report 2015/16
32
Lake Victoria South Water Services Board
S/No.
County
Constituency
Project name
Scope of
works
Estimate cost
Remarks
4.7
Kericho
Kipkelion
Kimologit water
project
Gravity main
and
distribution
pipelines
Under design
Under design and
tender document
preparations
4.8
Kericho
Kipkelion
Kutung techasis water
project
Intake,
pipelines and
ground tank
50 m3
Under Design
Under design and
tender document
preparations
4.9
Kericho
Kipkelion
Mogire Water
project
Intake, gravity
main and
distribution
pipelines and
ground tank
50 m3 capacity
Under design
Under design and
tender document
preparations
4.10
Kericho
Kipkelion
Mariam Water
project
Pipeline and
main tank
construction of
capacity 50 m3
Under design
Under design and
tender document
preparations
Annual Stakeholders Report 2015/16
33
Lake Victoria South Water Services Board
S/No.
County
Constituency
Project name
Scope of
works
Estimate cost
Remarks
4.11
Kericho
Kipkelion
Timbilil water
Project
Intake works
and pipeline
Under design
Under design and
tender document
preparations
4.12
Kericho
Kipkelion
Nduro Water
project
Pipeline and
tank
construction.
Under planning and design
Under design and
tender document
preparations
4.13
Kericho
Kipkelion
Tendwet water
project
Pipelines and
50 m3
masonry
ground tank
Under planning and design
Under design and
tender document
preparations
4.14
Bomet
Chepalungu
Nderemiat water
pan
Dam
Construction
Under planning and design
Under design and
tender document
preparations
Annual Stakeholders Report 2015/16
34
Lake Victoria South Water Services Board
S/No.
County
Constituency
Project name
Scope of
works
Estimate cost
Remarks
4.15
Bomet
Sotik
Kimugul Water
Pan
Construction
of dam
Under design
Under design and
tender document
preparations
4.16
Homabay
Rangwe
Ngegu Water
supply
Construction
of gravity
water supply
Under design
Under design and
tender document
preparations
4.17
Homabay
Mbita
Tinga(Oseno)
Dam
Construction
of a dam
Under design
Under design and
tender document
preparations
Annual Stakeholders Report 2015/16
35
Lake Victoria South Water Services Board
OUR STAKEHOLDERS
Engaging and building relationships with all Board stakeholders is key to sustainably
realizing our strategic objectives. Our stakeholders include individuals, groups of
individuals and organizations that directly or indirectly affect or are affected by our
activities, services and associated performance.
The stakeholder base is broad, including Government of Kenya (through Ministry of
Water and Irrigation), regulatory authorities, County Governments, development
partners, business community, employees, media, WSPs, water consumers and general
public. This means that there are many different views and expectations that LVSWSB
needs to respond to and manage to ensure operational sustainability.
Our approach is to have frank conversations on issues that concern our stakeholders as
tabulated:
Stakeholder
Why we engage
Stakeholder
expectations
How we engage
Ministry of
Water and
Irrigation
The MWI is our primary
development partner
through which the
Board obtains
development
counterpart funds. It sets
policy framework that
guides asset
development in the
sector.
Sector regulation;
improved sector
performance; and
realization of
policy objectives.
Quarterly performance
reports; financial
reports; circular
feedbacks, consultative
fora; and official visits.
Regulatory
Authorities
(WASREB,
NEMA, WARMA
and others)
The water sector is
highly regulated and the
Board has committed to
comply with all legal
provisions and
guidelines.
Compliance with
regulations;
environmental
protection;
cascading policy;
and sector
information.
Approvals; regular
reports; audits and
surveillance.
County
Governments
We engage with the host
County Governments to
ensure a coordinated
approach in project
formulation and
Transfer of
devolved
functions,
improved coverage
and sector
Project formulation,
partnering on key
programmes,
representation in
WSPs, consultations
Annual Stakeholders Report 2015/16
36
Lake Victoria South Water Services Board
implementation through
resource mobilization
and asset management.
performance,
collaboration and
synergy.
and public for a.
WSPs
One of the most
important ways we
interact with our
customers is through
our SPA partnership
with WSPs. As
custodians of our
mandate, we engage
with WSPs to ensure
excellent customer
service across all the
areas of jurisdiction.
User-friendly
SPAs;
infrastructure
improvements;
institutional
capacity building;
sector information;
friendly
regulations.
Public participations;
project formulation;
consultative fora;
operational reports;
performance audits
Development
Partners
As the providers of
capital necessary to
support our growth, we
engage with our
development partners to
keep them up to date on
the financial need,
performance and overall
project sustainability.
Prudent
management of
resources;
transparency,
accountability and
good governance;
effective project
implementation.
Annual and interim
reports; quarterly
operational reviews;
consultative fora; and
approvals.
Employees
Our employees are the
heart and soul of our
existence. Their skills
and involvement
determine our ability to
realize our vision, best
value and best service,
and to fulfil our purpose
of empowering Kenya.
Career
development;
improved
knowledge
sharing;
simplicity and
agility;
engagement;
building skills in
line with the
future business
growth; and
fair remuneration
Performance
contracting and
appraisals, team
meetings, intranet,
newsletters, social
media.
Business
Contractors/Consultants Timely payment
and suppliers impact on and fair terms;
Supplier forums;
ongoing site visits;
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Lake Victoria South Water Services Board
Community
our ability to provide
services. They are
required to comply with
our health, safety and
ethical procurement
standards. Engaging
with them contributes to
business continuity,
viability and operational
efficiency.
improving health
and safety
standards; and
partnering on
environmental
solutions.
audits; and
regular direct
engagements
Media
As a stakeholder, the
media plays a role in
keeping LVSWSB
stakeholders informed of
operational
developments,
services and the impact
of our activities.
Being informed of
key activities;
timely payments;
and transparency.
Face-to-face and
telephone
engagement;
interviews with the
Chairman and key
Executives; media
releases and publicity;
site visits; and project
reports.
General Public
The general public is
central to the
sustainability of our
operations. To build
trust among members of
public, engagement also
helps us to better
manage operational risk.
Improved service
delivery; and
investments that
reflect value for
money.
Websites; public
participations;
mainstream and social
media; public fora; and
CSR.
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Lake Victoria South Water Services Board
PHOTO GALLERY
Completed Migori Water Supply financed
AfDB and GoK.
CS. Hon. Eugene Wamalwa
completed Migori Water Supply
inspecting
the
On - going works at Keroka Water Supply CS. Hon Eugene Wamalwa at The LVSWSB Stand
at the World Water Day in Naivasha
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Lake Victoria South Water Services Board
Inspection of on-going works at Siaya-Bondo Water
Project Malongo Nyangwethe Rural
Water Project in Suba
OTHER SUCCESSES AND ACHIEVEMENTS
In the year under review, the Board realized other successes and achievements as
follows:
Smart Metering by acquiring and installing auto-transmission bulk-meters for
accurate and real-time monitoring of water flow to reduce human error and
NRW in Kisii and Litein towns;
Acquisition of the most advanced Terrameter for hydrogeological survey. The
equipment is available for hire by qualified hydrogeologists from the region.
Promotion of National Cohesion and National Values through equitable
distribution of development projects, public participation, and review of Board
policies in line with the requirements of Article 10(2) of the CoK;
Collaboration with EACC to audit Board‟s financial systems and sensitize
Directors and Management on integrity and corruption prevention; and
Involvement and empowerment of Youth, Women and PWDs in national
development by ensuring uptake of 30% tenders reservation.
EVENTS BY STAKEHOLDERS
The Board participated in a number of events organized by some of our stakeholders as
follows:
National World Water Day celebrations held on 22nd March 2016 in Naivasha;
Regional World Water Day celebrations held on 22nd March 2016 at River Auji in
Kisumu;
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Lake Victoria South Water Services Board
Kisii Entrepreneurship Summit held on 24th to 26th February 2016 in Kisii town;
10th Regional Nile Day celebrations on 22nd February 2016 in Vihiga County;
Annual Tree Planting Day by the Agricultural Society of Kenya (ASK) on 20th
May 2016 at Otieno Oyoo Secondary School in Kisumu County;
Annual Stakeholders Forum organized by Lake Victoria North Water Services
Board on 24th June 2016; and
African Public Service Day organized by the Ministry of Public Service, Youth
and Gender Affairs on 23rd June 2016 at KICC Nairobi.
CORPORATE SOCIAL RESPONSIBILITIES
The Board has identified 46 deserving public primary and secondary schools from all
the Counties under jurisdiction to benefit from 10M3 capacity plastic water-tanks in
quest of promoting rain water harvesting and storage. In addition, the Board held a
public sensitization on HIV/Aids and behaviour change at Siaya-Bondo Water Project
where residents received free status counselling.
CUSTOMER SATISFACTION
The Board conducted a customer satisfaction survey in June 2016 to establish the impact
of its various activities and performance in the FY 2015/16. Data were obtained by
stratification from sampled individuals and institutions having direct relationship with
the Board. Subsequent analysis showed a positive index-shift from 91% recorded in
2014 to 94%. This was attributed to widening service coverage, ongoing project
activities and visibility initiatives undertaken by the Board and its stakeholders.
CHALLENGES
The Board met the following challenges during the year under review:
Unpaid bills to contractors and suppliers due to delayed disbursement of
counterpart funds;
Low revenue mobilization from WSPs due to operational challenges;
Delay in land and way-leave acquisition. For instance, in Keroka and Isebania
Long Term Interventions (LTIs), the Board is still unable to access land for the
construction of sanitary landfill and fecal sludge treatment plants;
High operational costs and water-supply disruptions due to power
disconnections; and
Anxiety caused by delayed passage of Water Bill.
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Lake Victoria South Water Services Board
WAY FORWARD
In the FY 2016/17, the Board of Directors and Management will seek to address
identified challenges by:
Engaging national authorities to fast-track disbursement of counterpart funds;
Continue to partner with host County Governments and other stakeholders to
mitigate devolution-related challenges;
Timely acquisition of land and way-leaves through collaborative engagements
with both the County and National Governments;
Continue to embrace gravitational designs and renewable energy options to
lower operational costs; and
Review SPAs with WSPs to befit the requirements of devolved functions.
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Lake Victoria South Water Services Board
In Pursuit of Quality Access
LAKE VICTORIA SOUTH WATER SERVICES BOARD
P.O BOX 3325-40100
TEL: 57-2025128
FAX: 57-2025127
HOTLINE: 020-2157233
EMAIL: [email protected]
Website: www.lvswaterboard.go.ke
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