In Pursuit of Quality Access Lake Victoria South Water Services Board Photo: Completed Migori Water Project financed by AfDB ANNUAL STAKEHOLDERS REPORT 2015/16 Lake Victoria South Water Services Board ABBREVIATIONS AFD : French Development Agency AfDB : African Development Bank ASK : Agricultural Society of Kenya CEO : Chief Executive Officer CoK : Constitution of Kenya EACC : Ethics and Anti-Corruption Commission EIB : European Investment Bank GoK : Government of Kenya ISCs : Inspectorate of State Corporations KFW : German Development Bank KICC : Kenyatta International Convention Centre KIDDP : Kenya-Italy Debt for Development Programme KOICA : Korea International Cooperation Agency LTIs : Long Term Interventions LVSWSB : Lake Victoria South Water Services Board LVWATSAN : Lake Victoria Region Water and Sanitation Initiative MWI : Ministry of Water and Irrigation NRW : Non-Revenue Water ORIO : Facility for Infrastructure Development of Netherlands PS : Principal Secretary PWDs : People With Disabilities SPA : Service Provision Agreement STRWSSP : Small Towns Rural Water Supply and Sanitation Projects UNICEF : United Nations Children Education Fund WSBs : Water Services Boards WSPs : Water Service Providers Annual Stakeholders Report 2015/16 ii Lake Victoria South Water Services Board TABLE CONTENT ABBREVIATIONS ........................................................................................................................ ii INSTITUTIONAL BACKGROUND .......................................................................................... 1 CORPORATE MISSION ............................................................................................................. 1 CORPORATE VISION ................................................................................................................ 1 CORE VALUES ............................................................................................................................ 1 CORE FUNCTIONS..................................................................................................................... 1 STRATEGIC OBJECTIVES .......................................................................................................... 2 BOARD OF DIRECTORS ............................................................................................................ 3 CORPORATE GOVERNANCE STATEMENT ........................................................................ 5 MANAGEMENT STAFF............................................................................................................. 6 QUALITY POLICY STATEMENT ............................................................................................. 8 CHAIRMAN‟S STATEMENT .................................................................................................... 9 ACTING CHIEF EXECUTIVE OFFICER‟S STATEMENT ................................................... 12 PROJECTS‟ REPORT ................................................................................................................. 14 PHOTO GALLERY .................................................................................................................... 39 OTHER SUCCESSES AND ACHIEVEMENTS ..................................................................... 40 EVENTS BY STAKEHOLDERS................................................................................................ 40 CORPORATE SOCIAL RESPONSIBILITIES ......................................................................... 41 CUSTOMER SATISFACTION ................................................................................................. 41 CHALLENGES ........................................................................................................................... 41 WAY FORWARD ....................................................................................................................... 42 Annual Stakeholders Report 2015/16 iii Lake Victoria South Water Services Board INSTITUTIONAL BACKGROUND Lake Victoria South Water Services Board (LVSWSB) is a non-commercial State Corporation under the Ministry of Water and Irrigation (MWI). The Board was established by the Water Act (2002) vide Gazette Notice No. 1714 of 12th March 2004 with the mandate of “ensuring efficient and economic provision of Water and Sanitation Services in its area of jurisdiction”. Geographically, it covers 21,720 Sq. Km in the host Counties of Kisumu, Siaya, Migori, Homa Bay, Bomet, Kericho, Nyamira, Kisii and parts of Nandi and Narok Counties. The aggregate jurisdictional population is estimated at 8.75 million with a distribution of 21% in urban and 79% in rural areas. LVSWSB has signed Service Provision Agreements (SPAs) with eight (8) urban and over eighty six (86) rural Water Services Providers (WSPs) to operate and maintain its service provision assets. CORPORATE MISSION The Board‟s Mission is “to provide adequate water and sanitation infrastructure and related services in a sustainable manner”. CORPORATE VISION The Board‟s vision is “to be the most efficient and effective Water Services Board in Kenya”. CORE VALUES The Board upholds these fundamental beliefs which define our expected standards of behaviour and culture: Professionalism Transparency Accountability Equity Involvement Consistency CORE FUNCTIONS Developing national public water and sanitation works. Annual Stakeholders Report 2015/16 1 Lake Victoria South Water Services Board Formulating water services development and investment plan for rural and urban areas. Mobilizing resources for infrastructure development and improvement of water services delivery. Facilitating establishment and efficient operations of cross-county and other water services providers. Providing technical assistance in water infrastructural development. Ensure proper co-ordination of stakeholders for enhanced synergy and increased impact in water services. STRATEGIC OBJECTIVES The Constitution of Kenya [CoK] (2010) bestows on every individual the right to clean and safe water in adequate quantities. The attainment of economic and social rights in the framework of our mandate demands a clear roadmap that is aligned to Kenya‟s Vision 2030. In this endeavour, LVSWSB prepared a five year strategic plan (2013-17) realigned to the Kenya‟s second Medium Term Plan (2013-2017) and performance contracting guidelines. Our strategic objectives include: Strategic objective 1: To develop and manage national public water and sanitation, infrastructure to increase water services coverage from 53% to 63% (water) from 30% to 50% (sanitation) by 2017. Strategic objective 2: To develop, contract and regulate viable and sustainable water service providers (WSPs). Strategic objective 3: To provide technical support in water services provision for sustainability and operational efficiencies. Strategic objective 4: To mobilize resources and facilitate funding for infrastructure development to enhance service delivery. Strategic objective 5: To enhance collaborations and synergies with actors and stakeholders both within and outside water sector. Annual Stakeholders Report 2015/16 2 Lake Victoria South Water Services Board Strategic objective 6: Strategic objective 7: To update development and investment plans for water and sanitation services. To strengthen internal processes and human resource capacity to enhance equity and efficiency in service delivery. BOARD OF DIRECTORS The LVSWSB is governed by the Board of Directors in accordance with Section 51 of the Water Act (2002) and Section 6 of the State Corporations Act (2015). The Code of Governance for State Corporations, Mwongozo (2015), defines the role and functions of the Board of Directors as follows: Exercise of their role collectively and not individually; Determine the organization‟s mission, vision, purpose and core values; Set and oversee the overall strategy and approve significant policies of the organizations; Ensure that strategy is aligned with the purpose of the organization and the legitimate interests of its shareholders and other stakeholders; Ensure that strategy of the organization is aligned to the long term goals of the organization on sustainability so as not to compromise ability of the future generalizations to meet their own needs; Approve the organization‟s structure; Approve annual budget of the organization; Monitor the organization‟s performance and ensure sustainability; Ensure the corporate image of the organization; Ensure availability of adequate resources for the achievement of the organization‟s objectives; Hire the CEO on such terms and conditions of service as may be approved by the relevant Government organ(s) and approve appointment of senior management staff; and Ensure effective communication with the stakeholders. The current Board of Directors was constituted by the Kenya Gazette Notice 2914 of 27th April 2015 (Directors), No. 2919 of 27th April 2015 (Chairman), and No. 4468 of 17th June 2016 (additional members). In addition, there are three (3) Alternate Directors to Annual Stakeholders Report 2015/16 3 Lake Victoria South Water Services Board Principal Secretary (PS) Ministry of Water and Irrigation (MWI), PS National Treasury, and Director Inspectorate of State Corporations (ISCs). Hon. Amb. John Arap Koech Chairman Dir. Hudson Mugodo Alternate to PS, Treasury Dir. Joshua Ouma Alternate to PS, MWI Dir. Dr. Betty Korir Independent Director Dir. David Gichuhi Alternate to Director, ISCs Dir. Rosemary Rumo Independent Director Dir. George Ayugi Independent Director Annual Stakeholders Report 2015/16 4 Lake Victoria South Water Services Board Dir. Hilary Alila Independent Director Dir. Andrew Sunkuli Independent Director Dir. Violet Omwamba Independent Director Dir. Hellen Makone Independent Director Other Directors appointed vide Gazette Notice No.4468 of 17th June 2016 are: Dir. Joash Barack Owuor Dir. Consolata Adhiambo Onguto Dir. Victor Omanwa Dir. Rose Aluoch Gonda - Independent Director Independent Director Independent Director Independent Director CORPORATE GOVERNANCE STATEMENT The Board of Directors of LVSWSB is committed to the values and principles of good corporate governance. Good corporate governance requires that the Board must govern the Corporation with integrity and in a manner that entrenches and enhances corporate mandate under Section 53 of the Water Act (2002). This mandate embraces the Corporation‟s collaboration with Government agencies and other stakeholders such as Annual Stakeholders Report 2015/16 5 Lake Victoria South Water Services Board sector regulators, County Governments, development partners, business community, WSPs, consumers of water services, media, pressure groups and the general public. The Chairman Board of Directors, Board members and Management of LVSWSB regard corporate governance as pivotal to the successes of the Board and are unreservedly committed to ensuring that good corporate governance is practiced. This guarantees the Board as a sustainable and viable vehicle towards realization of sector development. As a public service organization, LVSWSB‟s decisions are guided by the core tenets prescribed in the Public Officers Ethics Act, and internal codes of conduct. We continually strive to strengthen and sustain the trust that the Government, the water sector and the public have placed on us. Accordingly, the Board and its Committees regularly evaluate the latest national and international standards with the aim of incorporating them in the operational processes of LVSWSB so as to consistently deliver on our mandate. MANAGEMENT STAFF The LVSWSB Management is responsible for day-to-day institutional operations. The Chief Executive Officer (CEO) is the Board‟s Accounting Officer and communicates policy matters to other employees. There are four departments headed by Chief Managers: Technical Services, Finance, Corporate Planning, and Human Resource and Administration. The heads of Procurement and Legal Services report directly to the CEO, while the Internal Auditor functionally reports to the Board of Directors but administratively to the CEO. The departments are subdivided into divisions which are headed by Managers. Chrispine O. Juma, HSC - Ag. Chief Executive Officer Mr. Chrispine Omondi Juma is currently the LVSWSB‟s acting Chief Executive Officer. He is a graduate of the University of Nairobi with BSc (Geology) and has MSc (Geology) from the same University. Mr. Juma also holds BSc (Geo-Hydrology) from University of Orange Free State in Bloemfontein, South Africa. He is currently pursuing PhD course in Water Resources Modelling at University of Poitiers in France. Annual Stakeholders Report 2015/16 6 Lake Victoria South Water Services Board Eng. Sammy Mburu - Chief Manager Technical Services Eng. Sammy Mwangi Mburu is a graduate of University of Nairobi with BSC in Civil Engineering. He is a full member of the Engineers‟ Registration Board (ERB) and an elected member of the Institution of Engineers of Kenya (IEK). Eng. Mburu also holds Master of Business Administration in Strategic Management from the University of Nairobi. Mr. Josiah Arabu Moriasi - Chief Manager Corporate Planning Mr. Josiah Arabu Moriasi is LVSWSB‟s Chief Manager Corporate Planning. He holds Master of Business Administration in Finance from Kenyatta University and Bachelor of Education and Human Resources from Egerton University. Currently, he is pursuing PhD in Business Administration (Finance) at Jomo Kenyatta University of Agriculture and Technology. Mr. Moriasi is also a Certified Public Secretary (CPS-K) and a Certified Security and Investment Analyst (CSIA-K). Mr. Sammy. K. Kigen - Chief Manager Human Resources and Administration Mr. Sammy Kigen is a holder of BA in Anthropology and Governance from the University of Nairobi. He is also a holder of higher Diploma in Human Resources Management and full member of the Institute of Human Resource Management (IHRM). Mr. Kigen has a vast work experience in Human Resource Management spanning a period of over 30 years. Annual Stakeholders Report 2015/16 7 Lake Victoria South Water Services Board Ms. Phyllis Chepkemboi - Manager Legal and Compliance Ms. Phyllis Chepkemboi is an Advocate of the High Court of Kenya and a member of the Law Society of Kenya. She also holds Master of Business Administration in Human Resource Management from Maseno University. Currently, she is pursuing Certified Public Secretary (CPS) course at KASNEB. CPA Francis Otieno Odera - Chief Manager Finance CPA Francis Otieno Odera is LVSWSB‟s Chief Finance Manager. He is a graduate of Catholic University of Eastern Africa (CUEA) with Bachelor of Commerce and Master of Business Administration (Finance). CPA. Odera is a member of Institute of Certified Public Accountants – Kenya (ICPAK). QUALITY POLICY STATEMENT LVSWSB is ISO 9001:2008 Certified. Its quality policy statement provides a framework for establishing and sustaining quality objectives. “Lake Victoria Water Services Board is committed to providing quality customer service by developing and effectively managing water and sanitation facilities as well as establishing viable Water Service Providers for efficient supply of safe, adequate and reliable water and sewerage services at an affordable tariff. The Board, management and staff of Lake Victoria South Water Services Board are committed to do this by: Establishing and maintaining an effective Quality Management System in line with ISO 9001:2008 requirements; Measuring all aspects of the Quality Management System as a basis for continual improvement; Improving the system through training and investment in new facilities and technology; Complying with statutory, regulatory, customer and other requirements; and Annual Stakeholders Report 2015/16 8 Lake Victoria South Water Services Board Promote a culture in which all employees share in this quality policy for continuous improvement. CHAIRMAN’S STATEMENT Hon. Amb. John Arap Koech Chairman Board of Directors – LVSWSB LADIES AND GENTLEMEN On behalf of the Board of Directors of Lake Victoria South Water Services Board, I take this ample opportunity to sincerely welcome you to this year‟s Annual Stakeholders Conference. The theme for this year‟s conference, “Collaboration for Quality Water Access”, symbolizes the need and urgency for a more coordinated approach in fasttracking water asset development and realization of our strategic goals. Over the last one year, the Board has maintained stability in delivering services to the Kenyan citizens in accordance with its mandate as spelled out in the Section 53 of the Water Act (2002). Further to this, I assure you of the Board‟s commitment towards improving service provision in all areas comprising our jurisdiction. This commitment subsequently serves as a basis upon which our stakeholders are called to participate in project identification, financing, implementation and management. Investment Volume In the FY 2015/16, the Board injected Ksh.1.24 billion into asset development to serve an approximated population of 319,497 people in our host Counties. This volume of investment increased water coverage from 58% in 2014/15 to an average of 60% this year. Within the same period, sanitation coverage went up from 38% to 43%. We owe these achievements to the support from the Government of Kenya through the Ministry of Water and Irrigation, host County Governments, development partners, Water Service Providers and other esteemed stakeholders. Annual Stakeholders Report 2015/16 9 Lake Victoria South Water Services Board Implementation of Strategic Plan 2013-17 The LVSWSB family is united by its vision of being “an effective and efficient Water Services Board in Kenya”. Realization of this dream is guided by our corporate strategy which defines our long term goals and means to success. In the FY 2015/16, the Board continued to monitor implementation of its strategic plan 2013-17 to ensure realization of water service coverage target of 63% and sanitation of 50% by June 2017. We successfully carried out mapping of our stakeholders and relevant actors, and now we are at advanced stage of developing investment plans for both rural and urban areas, taking into consideration the County Integrated Development Plans. Upholding National Values The National Values as enshrined in Article 10 of the Constitution gives us responsibility as a public institution to be at the forefront in upholding and promoting them. These essential values have always been fundamental in guiding our corporate and individual actions. In the FY 2015/16, the Board promoted equity and sustainable development by ensuring fair distribution of project activities in all our host Counties. We also championed integrity in use of public resources by partnering with responsible national agencies such as EACC. Under good corporate governance, the Directors expressed their commitment by signing the Mwongozo code of conduct. Moreover, the Board continued to encourage public participation in all project activities to enhance broader ownership and sense of responsibility. Recruitment of Senior Managers The Board of Directors appreciates the technical support from the Corporation‟s senior management and the staff in general. Their synergy and mastery of individual roles and responsibilities have indeed been reliable in shifting the Board to another higher level of service delivery. In the FY 2015/16, the Board strengthened top management by successfully recruiting three substantive departmental heads for Finance, Corporate Planning and Technical Services. In addition, the Board recruited Manager in charge of Urban Water Service Provision. Operational Challenges Access to clean and safe water is a subject of many challenges which we all have to deal with in the quest of realizing the constitutional threshold enshrined in Article 43(1)(d). Some of the challenges include trans-boundary disputes, limited cash-flows, increasing operational costs, litigations in land acquisitions and way-leaves, and anxiety created by delayed passage of the Water Bill. These challenges could easily be mitigated if our concerted efforts are unified by the desire to serve Kenya and her citizens. Annual Stakeholders Report 2015/16 10 Lake Victoria South Water Services Board National Goals Finally, I would like to reiterate that asset development and management is fundamental in achieving our national aspirations. Coupled with prudent service management, it is a recipe to a vibrant water sector that can drive the Kenyan economy towards meeting present and emerging challenges. And, we shall have contributed immensely towards reduction of poverty, attainment of Sustainable Development Goals and realization of Vision 2030. With these few remarks, Ladies and Gentlemen, I strongly believe that we will continue to work as a team and give our people the services they so urgently desire. I NOW declare this year‟s Annual Stakeholders Conference officially Open. Hon. Amb. John Arap Koech Chairman Board of Director - LVSWSB Annual Stakeholders Report 2015/16 11 Lake Victoria South Water Services Board ACTING CHIEF EXECUTIVE OFFICER’S STATEMENT Mr. Chrispine O. Juma, HSC Ag. Chief Executive Officer - LVSWSB I am delighted and indeed I consider this a special privilege to welcome all of you, our esteemed stakeholders to this all-important Stakeholders Conference, which is convened under the theme “Collaboration for Quality Water Access”. The reasoning behind this year‟s theme is anchored on your unwavering support and our collective thoughts that we exist for the service of others. The FY 2015/16 marked yet another milestone for the LVSWSB as we endeavoured to fulfil our mandate of “ensuring efficient and economic provision of water and sanitation services in our area of jurisdiction”. In this front, we strengthened our corporate reputation in core areas such as investment planning, project implementation and water supply management. The Board‟s performance commitments in FY 2015/16 were based on our Strategic Plan 2013-17, which was designed to actualize 63% water coverage and 50% coverage in sanitation by June 2017. Through the support of the Government of Kenya and our development partners, I am happy to report that one year before closure we are at 60% and 43% water and sanitation coverage respectively. Our planned project activities in the FY 2016/17 are thus geared towards meeting and even exceeding the set service provision levels. As a State Corporate in an essential and „development-enabler‟ sector, the LVSWSB plays a critical role towards realization of national economic goals. Currently, we are implementing FOUR Vision 2030 flagship projects which include Kisii Water Supply and Sanitation Project (financed by KFW & GoK), Siaya-Bondo Water Supply and Sanitation Project (financed by AfDB & GoK), Bonyunyu Multipurpose Dam (finance by Annual Stakeholders Report 2015/16 12 Lake Victoria South Water Services Board ORIO & GoK), and Rehabilitation and Expansion of Kisumu Sewerage Project (financed by AFD & GoK). At completion, these projects will serve a population of 967,000 (water) and 150,000 (sewerage) up to the year 2035. The Board is also implementing Priority Projects in Kericho, Keroka, Isebania, Nyamira and Litein towns under LVWATSAN II financed by AfDB and GoK. Moreover, there are 34 projects in difference phases of implementation financed through the Constituency Development Programme by the Government of Kenya. To enhance water service provision in our region‟s small towns, the Board is finalizing feasibility studies and detailed designs for 10 projects before making proposals to the financiers. Several interventions are also ongoing in the rural areas through our partnership with various Community Based Organizations. In the period under review, the Board engaged itself in various Corporate Social Responsibilities which served our specific intent of promoting access to water and sanitation services, while at the same time executing our advocacy role in national cohesion and upholding of national values. In this respect, the Board identified 46 public primary and secondary schools as deserving beneficiaries of 10M3 plastic water tanks to promote rain water harvesting and storage. We also sensitized the Youth, Women and People with Disabilities on public tendering to meet the Government threshold of 30% reservation. In addition, we held public sessions on HIV/Aids at various project areas to promote awareness and behaviour change. I restate the Chairman‟s view that the water sector is prone to several challenges. And under these challenges our expectation is to thrive. This could easily be realized in the stability and spirit of our oneness, a reason why we convene here today. Finally, I sincerely thank the LVSWSB Board of Directors and staff for their superior dedication in ensuring that we perform our mandate for the benefit of the current and future generations. Thank you and God bless you. Mr. Chrispine O. Juma, HSC Ag. Chief Executive Officer Annual Stakeholders Report 2015/16 13 Lake Victoria South Water Services Board In Pursuit of Quality Access PROJECTS’ REPORT Annual Stakeholders Report 2015/16 14 Lake Victoria South Water Services Board SUMMARY OF PROJECTS S/ No County 1 Migori Constituency Migori and Uriri Project Name Migori Water supply Project Financier AfDB & GoK Cost (Millions) Scope & Target Areas Status 1,250 Construction of 10m wide intake weir on river Oyani. Construction of 2.4 km long precast concrete culverts of 900mm diameter raw water main. Construction of 19,000m3/day water treatment plant consisting of 3no flocculation chambers, 3no sedimentation basins and 6no. rapid sand filters. Laying of 200m DN 400 steel rising main, Construction of 1no 1000m3clear water tank at treatment plant, 1no. 5000m3RC tank at Magongo hill, 2no. 1500m3RC tank at Kadika hills and Migori town, 1no 250m3RC tank at Kakrao and 1no.100m3RC tank at Nyasare, Laying of 53Km pipeline (28.3km transmission mains pipe diameter ranging from 450,400,300 and 200mm and 24.7km distribution pipeline pipe diameters ranging from 100, 80 and 50mm). Supply and installation of 3no electric pumps. Construction of a booster station consisting of pump house, double family house, generator shed, 250m3 reinforced concrete sump tank, installation of 630 KVA generator, installation of 630 KVA substations. Construction of 15no water kiosks and 4no revenue collection offices. Installation of a piped water system for Project completed and is operational (awaiting commissioning). Annual Stakeholders Report 2015/16 15 Lake Victoria South Water Services Board S/ No County 2 Kisumu Constituency Kisumu Town West and East Project Name Kisumu Water supply project Financier AFD & GoK Cost (Millions) 2,303.657 Scope & Target Areas Uriri sub-county by drilling and equipping 7no boreholes, construction of 6m high concrete water tower, supply and installation of 1no 10m3 plastic water tank to each borehole. Rehabilitation of existing spring water source at Uriri, construction 100m3 masonry tank, laying of 590m DN 80mm GI pumping line from the spring source to the 100m3masonry tank. Laying of 21.1 km distribution lines of 100, 80, 50 and 32 mm GI pipes from the boreholes and spring source. Construction of 7no water Kiosks for Uriri. Supply of operation and maintenance equipment consisting of 2no exhausters, 3no double cabin vehicles, 8 no. motor cycles, 2 no. leak detection equipment‟s, 1no JVC Excavator, 5 tonne lorry, 1no meter repair bench complete with measuring devises and 1no mobile workshop. The project is to serve a population of 200,000 people up to 2034 in Migori towns and environs. Construction of Kajulu intake weir, Laying of 100m DN 600mm raw water steel pipeline. Construction of 36,000m3 /day treatment plant consisting of 3no. flocculation tanks, 3no. Sedimentation tanks and 6no. Rapid sand filters) Construction of 7 no. reinforced concrete ground level reservoirs (1no.1000 m3 Status Project completed and is operational (awaiting Commissioning). Annual Stakeholders Report 2015/16 16 Lake Victoria South Water Services Board S/ No County 3 Kisumu Constituency Kisumu Town West and East Project Name Kisumu Sewerage Project LTAP Package 3 Financier AFD & GoK Cost (Millions) 1,284 Scope & Target Areas Status backwash tank at Kajulu, 1 no.5000m3 contact tank at Kajulu, 1 no. 1300m3 at Obwolo, 1 no. 5000 m3at Mamboleo, 1 no. 2100 m3at Kanyamedha, 2 no. 6000 m3 at Kibuye). Construction of 2 no. steel elevated steel tanks (250m3at LVSWSB compound and 100m3 at Dunga). Laying of 94.5 km pipeline (16.37km transmission line from DN 200 to DN 700 and 78.082km distribution network from DN90 to DN 700). Supply of 6560 consumer meters and 250 prepaid consumer meters. Supply of materials for Nyalenda Delegated Management Model; 34.8km OD12 Upvc pipes, 0.8km of OD50 Upvc pipes plus valves and fittings. The project is to serve 663,000 people for Kisumu City up to 2030. Rehabilitation of KISAT treatment works, Construction of 3no. new pumping stations including supply and installation of pumps at Mumias road pumping to Kisat treatment plant, Sunset pumping Project completed and is station to Nyalenda ponds and Tom operational (awaiting Mboya pumping station to Nyalenda commissioning). ponds., Desludging of 9 no. Nyalenda pond of total volume 174,00m3. Construction of3 no. new Anaerobic ponds and 3 no. new maturation ponds at Nyalenda ponds. Laying of 20.01km sewer Annual Stakeholders Report 2015/16 17 Lake Victoria South Water Services Board S/ No County 4 Siaya Constituency Bondo, Gem, Alego Usonga Project Name Siaya Bondo Water supply project Financier AfDB & GoK Cost (Millions) 1,560 Scope & Target Areas line trunk mains and tertiary sewer lines both concrete and steel pipes DN 600. Construction of 393 manholes. Supply of Operation and Maintenance Equipment‟s; 1 no. single cabin, 5no. Motor cycles Backhoe excavator, mechanical rodding equipment‟s, meter repair bench and leak detection equipment‟s. The project aims to serve over 300,000 people in Kisumu City up to 2030. Rehabilitation of Sidindi Malanga intake works,Laying of new 305m DN 450 steel raw water main, Construction of 12,000m3/day new treatment plant, Rehabilitation of existing treatment plant to produce 7000m3/day, Laying of 4.1km DN450 steel rising main from Sidindi Malanga to Nyamninia reservoir. Rehabilitation 4.1km DN 350 existing rising main. Construction 1 no. 1000m3RC clear water contact tank at Sidindi Malanga, Construction 1 no. 1000m3RC BPT tank at Ngiya, Construction of 2 no. 3000m3 RC storage tanks at Gobei ( supply Bondo town) and Sigana ( supply Siaya town). Construction of 3300m3 RC storage reservoir at Nyamninia. Laying of 46km DN450/350 steel/Upvc transmission main from Nyamninia reservoirs to Bondo and Siaya towns. Laying of 48km DN315/160 Status Project commenced in March 2013 and is expected to be completed by September 2016. Annual Stakeholders Report 2015/16 18 Lake Victoria South Water Services Board S/ No County 5 Kericho Constituency Ainamoi Project Name Kericho Sewerage Improve ment Project Financier AfDB & GoK Cost (Millions) 201 Scope & Target Areas Status Upvc distribution lines in Bondo and Siaya towns. Construction of 24 community water points along the pipeline route. Construction of 5 no. 150m3 elevated steel tanks. Extension of 35km distribution lines of DN160, DN110, DN90 and DN 50 GI/Upvc pipes. Supply and installation of 5 no hydro turbines, Supply of 500 consumer meters. Supply of Operation and maintenance equipment‟s 2 no. double cabin vehicle, 2 no. leak detection equipment and 5 no. motor cycles. The project s to serve 200,000 people in Siaya and Bondo towns and its environment. Installation of Kericho CBD and South CBD sewer line consisting of 365m DN 280 Upvc, 1725m DN 315 Upvc, 1080m DN 450 concrete pipe, 460m DN 525 concrete pipe, 2323m DN 225 Upvc, 209m DN 225 concrete pipe, 1100m DN 160 Upvc pipe. Rehabilitation of Kericho sewerage The project commenced in treatment work comprising of increasing April 2014 and its physical the inlet structure by 500mm, progress is at 70% complete. refurbishment of 2 no. primary and secondary sedimentation tanks. Reconstruction of two trickling filters, placing of filter media and introduction of culture. Rehabilitation of four sludge digesters. Refurbishment of sludge drying Annual Stakeholders Report 2015/16 19 Lake Victoria South Water Services Board S/ No County 6 Nyamira Constituency Keroka Project Name Keroka water supply project Financier Cost (Millions) AfDB & GoK 769.3 7 Migori Isebania Isebania Water supply AfDB & GoK Scope & Target Areas beds. Replacing of 2 no. reticulation pumps Installation of a masonry perimeter fence and steel gate. Provision of lighting within the treatment works. The project is to serve 70,000 additional people. It will serve 60% of the town by treating 10,000 m3 Construction of intake weir on river Kuja, Construction of 3000m3/day treatment plant, Construction of 1 no. 500m3 clear water tank and 1 no. 150m3backwash elevated steel tanks, Laying of 11km DN 250mm steel rising main. Laying of 16.5km DN160-DN40 Upvc distribution lines. Construction of 1no. 500m3 RC tank in Keroka town. Construction 150m3 elevated steel tank at Ichuni. Construction of 2 no. 50m3 masonry tanks. Supply and installation of 4 no. electrical pumps (raw water and clear water). Supply and installation of 1 no. pump station standby Diesel Engine Generator set. The project targets to serve 56, 000 people in Keroka town and its environment. Construction of intake weir on river Hibwa, Construction of 3000m3/day treatment plant, Construction of 1 no. 500m3RC clear water tank and 1 no. 150m3backwash elevated steel tank at Status The project started in January 2015 and is 80% complete. Expected completion date in December 2016. The project started in January 2015 and is 80% complete. Expected completion date in December 2016. Annual Stakeholders Report 2015/16 20 Lake Victoria South Water Services Board S/ No County Homa 8 bay 9 Kericho Constituency Rangwe Belgut/ Buret Project Name Rangwe water supply project ( Kosiga dam) Litein water supply system Financier GoK KFW & GoK Cost (Millions) 45 560 Scope & Target Areas treatment plant, Laying of 9.6km DN 250mm steel rising main. Laying of 19.5km DN250-DN40 Upvc distribution lines. Construction of 1no. 1000m3 RC storage tank in Isebania town. Construction of 1 no. 50m3 masonry tank. Supply and installation of 4 no. electrical pumps (raw water and clear water). Supply and installation of 1 no. pump station standby Diesel Engine Generator set. The project targets to serve 56, 000 people in Keroka town and its environment. Dam rehabilitation to increase its capacity by 10,000m3, construction of treatment works (2 no. 25m3/hr CFU), Construction of 25m3 steel back wash tankconstruction of 100m3 RC clear water tank, Laying of 1km DN 150 rising main, Construction of 250m3 RC tank at Aimo hills. Construction of pump house, supply and installation of 2 no. high lift and back wash pumps. The project targets to serve 15,000 people. Construction of new river intake on River Kimugu, Construction of 7660m DN 600 raw water gravity main. Construction of 13,000m3/day treatment plant. Construction of 1 no. 250m3 elevated backwash steel tank, 1 no. 5000m3 RC storage tank and 1 no. 1000m3 RC tank at Status The project commenced in February 2015 and is expected to be completed in August 2016. For Short term intervention tendering at advanced stage. Construction expected to commence in August 2016 and to end in August 2017. Long term intervention detailed design reports Annual Stakeholders Report 2015/16 21 Lake Victoria South Water Services Board S/ No County 10 Kisii Constituency Nyaribari chache, Kitutu chache and Bonchari Project Name Kisii water supply expansio n works Financier KFW & GoK Cost (Millions) 1,500 Scope & Target Areas Status Kipsirkong. Laying of 50.6km from DN 60 to DN 600 steel and Upvc transmission and distribution pipelines. Supply and installation of electromechanical equipments. The project targets to serve 118,000 people in Kericho town and 32,400 in Litein town. submitted. Tender documents issued to prequalified contractors. Ground breaking for Long Term Intervention in January 2017. The project expected to be completed in December 2019. Improvement of existing Kegati Intake works on river Gucha by construction of steel girder bridge with a spanof 25m across river Gucha over the existing intake weir. Laying of 150m length DN 700 steel raw water pumping main. Expansion of existing Kegati treatment works from capacity of 6500m3/day to 27,000m3/day. Laying of 3.4km DN 700 steel treated water pumping main from Kegati treatment works to Bobaracho tanks. Laying of 2.8km DN 400 steel treated water pumping main from Bobaracho to Nyanguru tank. Construction of 1 no. 5000m3 RC tank at Bobaracho and 1 no. 500m3 RC tank at Nyanguru. Construction of a Booster pumping station at Bobaracho with a capacity 5,700m3/day. Laying of 35km DN 80 to DN 400 Upvc and steel distribution mains. The project targets to serve 150,000 people in Kisii and Nyamira County. For Short term intervention tenders opened, evaluation ongoing. Construction expected to commence in August 2016 and to end in August 2017. Long term intervention detailed design reports submitted. Tender documents to be issued to pre-qualified contractors. Ground breaking for Long Term Intervention in January 2017. The project expected to be completed in December 2019. Annual Stakeholders Report 2015/16 22 Lake Victoria South Water Services Board S/ No County 11 Nyamira 12 Nyamira and Kisii Constituency Project Name West Mugirango Nyamira water supply Kisii Kisii Water Storage (Bonyuny u Dam) Project Financier KFW & GoK Cost (Millions) 461 ORIO 5,838 Scope & Target Areas Rehabilitation of intake works, Construction of 1.3km DN 200 steel new raw pumping main. Rehabilitation of existing Nyamira water treatment plant capacity 4000m3/day. Construction of 1.0km DN 200 steel new treated water pumping main from Nyamira treatment works to Nyamira Hospital storage tank. Improvement of existing Kebirigo pumping station of capacity 1350m3/day by construction of new pump house, installation of new pumps and associated works. Rehabilitation of existing of distribution network with new pipelines sizes DN 50 to DN 200 approximate total length 30km. Construction of 3 no 500m3 RC tank at Ibara, Rangenyo and Nyamira hospital. The project targets to serve 110,000 people in Nyamira. The project will require the construction of new physical infrastructure comprising: A dam and storage reservoir at Bonyunyu, an intake structure, 1.5 km long raw water main and treatment plant at Girango, with a daily capacity of 41,000 m3; 11.5 km long treated water transmission main, operating under gravity flow conditions and including passage via a tunnel under Boboracho hill to inlet water tanks near Kisii High school; Extension of the Status For Short term intervention tendering at advanced stage. Construction expected to commence from August 2016 and to end in August 2017. Long term intervention detailed design reports submitted. Tender documents issued to prequalified contractors. Ground breaking for Long Term Intervention in January 2017. The project expected to be completed in December 2019. Review of feasibility study (Development phase) commenced in May 2016. The study is to be completed in February 2017. Annual Stakeholders Report 2015/16 23 Lake Victoria South Water Services Board S/ No County Constituency Project Name Financier Cost (Millions) Scope & Target Areas Status transmission main to Tombe Hills, Minihydropower facility, Water storage tanks Distribution network, several Kiosks/standpipes 13 Homa bay Rachuonyo north West Karachuo nyo water supply project KIDDP 87 Construction of Intake works, 4000m3/day treatment plant, 2.9 km rising main, installation of 2 no. low lift and 2no. High lift pumps The project targets to serve 79,410 people. 70 Construction of intake works, 1800 m3/day treatment plant, 10 km distribution pipelines, tanks and water kiosks. The project targets to serve 12,000 people. KIDDP 14 Homa bay Suba Sindo water supply project The project commenced in October 2013 and is currently at 85%. Physical progress. Construction on going to be commissioned by December 2016. The project started in August 2009 and stalled in 2011 at 60%. The Board retendered incomplete works in 2015 and Contractor has mobilized to site. Work commenced in January 2016 is expected to be completed in September 2016. Annual Stakeholders Report 2015/16 24 Lake Victoria South Water Services Board S/ No County Kisumu, Siaya, Homa Bay, 15 Kisii, Nyamira , Bomet, Kericho Migori and 16 Homa Bay Constituency Project Name Seme, Alego, Rangwe, Bomet Central, North Mugirangu, Ainamoi, Nyaribari Chache and Ugunja Constitue ncy Develop ment projects Migori Town, Homa Bay Town Migori – Homa Bay Sewerage Works (MigoriHoma bay Wastewat er (Trilateral Program) ) Financier Cost (Millions) Scope & Target Areas 100 The project comprises drilling and equipping of 5 no. Boreholes, construction of 8 no. pans/dams, construction of 2 no. gravity water supply schemes at Manyororo Murereti and Chuboit and Rehabilitation of Kisumu rural water supply. The projects targets to serve 80,000 people in eight Constituencies. The projects started in January 2015 and to be completed by December 2016. 1,900 The project is prepared under Trilateral Development Cooperation between Governments of Kenya, Germany and Israel. The project comprises construction of new sewerage network and treatment system in Migori of capacity 4,000m3/day , expand sewerage network in Homa Bay from 1750m3/day to 4,000m3/day ,develop Industrial Wastewater Control Tool kit, on job –training facility in Kisumu for operators of wastewater systems in LVSWSB region At proposal formulation stage GoK KFW & Israel & GoK Status Annual Stakeholders Report 2015/16 25 Lake Victoria South Water Services Board PLANNED PROJECTS S/ No 1 2 3 4 5 County Town/Location Project Name Financier Kilgoris Proposed to Kilgoris water supply AfDB under and sanitation project STRWSSP II Lolgorian Proposed to Lolgorian water AfDB under supply and sanitation STRWSSP II project Nandi Hills County Nandi Hills Proposed to Nandi Hills water AfDB under supply and sanitation STRWSSP II project SIAYA Ugunja, Ukwala and Sega Sega, Ugunja and Ukwala water and sanitation project NAROK NAROK Bomet 6 Homa bay 7 Homa bay Proposed to AfDB under STRWSP II Proposed to AfDB under STRWSSP II Bomet Bomet water supply and sanitation project Kendu Bay Proposed to Kendu bay water AfDB under supply and sanitation STRWSSP II project Oyugis Oyugis water supply and sanitation project Proposed to AfDB under STRWSSP II Approximate cost in millions KSH Approximate No. of people to be served 380 80,000 100 720 850 960 780 940 40,000 85,000 100,000 40,000 30,000 50,000 Status Feasibility study and detailed designs ongoing. Feasibility study and detailed designs ongoing. Feasibility study and detailed designs ongoing. Feasibility study and detailed designs ongoing. Feasibility study and detailed designs ongoing. Feasibility study and detailed designs ongoing. Feasibility study and detailed designs Annual Stakeholders Report 2015/16 26 Lake Victoria South Water Services Board S/ No County Town/Location Project Name Financier Approximate cost in millions KSH Approximate No. of people to be served Status ongoing. 8 Homa bay 9 Homa Bay 10 Migori Mbita Proposed to Mbita bay water AfDB under supply and sanitation LVWATSAN project III Ndhiwa Proposed to Ndhiwa water AfDB under supply and sanitation STRWSSP II project Kehancha Proposed to Kehancha water AfDB under supply and sanitation LVWATSAN project III 350 30,000 350 30,000 400 35,000 Feasibility study and detailed designs ongoing. Feasibility study and detailed designs ongoing. Feasibility study and detailed designs ongoing. CONSTITUENCY DEVELOPMENT PROJECTS FUNDED BY GoK S/No. County Constituency Project name Scope of works 1 1.1 BOREHOLE DRILLING, CAPPING & TEST PUMPING Nyamira North Nyamatuta Drilling, test Mugirango Borehole pumping and capping of 1No. Borehole. 1.2 Nyamira North Nyamusi Drilling, test Estimate cost Remarks Ksh.2,498,756.00 The borehole has been drilled to completion. Ksh.2,883,876.00 Borehole drilling Annual Stakeholders Report 2015/16 27 Lake Victoria South Water Services Board S/No. County Constituency Project name Scope of works Mugirango Borehole pumping and capping of 1No. Borehole. Estimate cost Remarks Completed with a yield of 14M3/hour 1.3 Nyamira North Mugirango Gitwebe Borehole Drilling, test pumping and capping of 1No. Borehole. Ksh.2,723,680.00 1.4 Kisii Nyaribari Chache Kabosi Borehole Drilling, test pumping and capping of 1No. Borehole Ksh.2,520,448.00 Ugunja Sikalame Borehole and Tingare Boreholes Drilling, test pumping and capping of 2No. Boreholes Ksh.3,591,128.00 Both boreholes drilled to completion and test pumped with yields of 28 M3/hour for Sikalame and 4M3/hr for Tingare Construction of Dam Ksh.4,750,240.00 Work in progress 70%. 1.5 Siaya 2 2.1 WATER PAN & ASSOCIATED WORKS Homabay Rangwe Amake Dam Borehole drilled to completion with a yield of 10M3/hour. Borehole drilled to completion, equipped and now operational. Annual Stakeholders Report 2015/16 28 Lake Victoria South Water Services Board S/No. County Constituency Project name Scope of works Estimate cost Remarks 2.2 Homabay Rangwe Kogonda Dam Construction of Dam Ksh.4,700,284.60 Complete and operational 2.3 Siaya Alego Rabuor Pan Ksh.3,412,706.00 Complete and operational 2.4 Siaya Alego Nyawere Pan Ksh.3,554,958.00 Work ongoing. Progress 60% 2.5 Siaya Alego Koga Pan Ksh.2,747,839.00 Complete and operational 2.6 Siaya Alego Ulafu Pan Ksh 1,978,285.00 Works ongoing. Progress 75% 2.7 Bomet Bomet Central Berirbei Dam Ksh.4,947,877.00 Complete and operational 2.8 Bomet Bomet Central Soliot Pan Construction of pan and associated works Construction of pan and associated works Construction of pan and associated works Construction of pan and associated works Construction dam and associated works Construction of pan and associated works Ksh.3,806,081.20 Complete and operational 3 SMALL RURAL WATER SUPPLY SCHEMES Annual Stakeholders Report 2015/16 29 Lake Victoria South Water Services Board S/No. County Constituency Project name 3.1 Kericho Ainamoi Manyoro Mureret Water Supply 3.2 Homabay Suba Civil works for water supply to suba District Hospital, waondo Youth polytechnic and Majengo Rehabilitation of Kisumu Rural Water Supply 3.3 Kisumu Seme 3.4 Kericho Kipkelion East Juboit Scope of works Estimate cost Remarks Construction Ksh.12, 881,539.00. of gravity scheme water supply. Spring protection, Pipeline, 1No.50m3tank, Civil works for Ksh.22,979,198.60 supply of water to Suba Overall work progress is 40%. District Hospital Work in progress. Overall progress 30% Scope of works entails rehabilitation of the water supply, repair of pipelines, filter media, kiosks. Scope of works scaled down kshs. 6,887,100.00. Work progress 40% Construction of Dam. Ksh 14,000,000.00 Work ongoing. Progress 30% Works in progress. Annual Stakeholders Report 2015/16 30 Lake Victoria South Water Services Board S/No. County Constituency Project name 4 4.1 PLANNED RURAL WATER PROJECTS Kericho Kipkelion West Kapngetuny Water Supply 4.2 Kericho Kipkelion East Kiptangit Lemotit water project 4.3 Kericho Kipkelion East Tulwap Gravity Water supply 4.4 Kericho Kipkelion Kapseger Borehole Scope of works Estimate cost Remarks Construction of intake works,gravity mains and ground masonry tanks,. Rising main and distribution main of total length 5.4 km Design work ongoing Under design and tender document preparations Under Design and Tender document preparations Design and tender documentation under review 8 km pipeline, spring protection, and construction ofb50 m3 ground masonry tank. Drilling and equipping of borehole Under Design and tender document preparations Design and tender documentation under review Under Design and tender document preparations Design and tender documentation under review Annual Stakeholders Report 2015/16 31 Lake Victoria South Water Services Board S/No. County Constituency Project name 4.5 Siaya Ugunja Naya Community borehole water supply 4.6 Siaya Ugunja Uluthe Community borehole water supply Scope of works Pump installation Rising main, construction 50 m3 ground masonry tank, 850 meter rising main, 3 km distribution pipelines, solar pumping system Pump installation Rising main, construction 50 m3 ground masonry tank, 850 meter rising main, 3 km distribution pipelines, solar pumping system Estimate cost Remarks Design completed, Tender preparation for borehole equipping and other civil works in progress. Design and tender documentation under review Design completed, Tender preparation for borehole equipping and other civil works in progress Design and tender documentation under review Annual Stakeholders Report 2015/16 32 Lake Victoria South Water Services Board S/No. County Constituency Project name Scope of works Estimate cost Remarks 4.7 Kericho Kipkelion Kimologit water project Gravity main and distribution pipelines Under design Under design and tender document preparations 4.8 Kericho Kipkelion Kutung techasis water project Intake, pipelines and ground tank 50 m3 Under Design Under design and tender document preparations 4.9 Kericho Kipkelion Mogire Water project Intake, gravity main and distribution pipelines and ground tank 50 m3 capacity Under design Under design and tender document preparations 4.10 Kericho Kipkelion Mariam Water project Pipeline and main tank construction of capacity 50 m3 Under design Under design and tender document preparations Annual Stakeholders Report 2015/16 33 Lake Victoria South Water Services Board S/No. County Constituency Project name Scope of works Estimate cost Remarks 4.11 Kericho Kipkelion Timbilil water Project Intake works and pipeline Under design Under design and tender document preparations 4.12 Kericho Kipkelion Nduro Water project Pipeline and tank construction. Under planning and design Under design and tender document preparations 4.13 Kericho Kipkelion Tendwet water project Pipelines and 50 m3 masonry ground tank Under planning and design Under design and tender document preparations 4.14 Bomet Chepalungu Nderemiat water pan Dam Construction Under planning and design Under design and tender document preparations Annual Stakeholders Report 2015/16 34 Lake Victoria South Water Services Board S/No. County Constituency Project name Scope of works Estimate cost Remarks 4.15 Bomet Sotik Kimugul Water Pan Construction of dam Under design Under design and tender document preparations 4.16 Homabay Rangwe Ngegu Water supply Construction of gravity water supply Under design Under design and tender document preparations 4.17 Homabay Mbita Tinga(Oseno) Dam Construction of a dam Under design Under design and tender document preparations Annual Stakeholders Report 2015/16 35 Lake Victoria South Water Services Board OUR STAKEHOLDERS Engaging and building relationships with all Board stakeholders is key to sustainably realizing our strategic objectives. Our stakeholders include individuals, groups of individuals and organizations that directly or indirectly affect or are affected by our activities, services and associated performance. The stakeholder base is broad, including Government of Kenya (through Ministry of Water and Irrigation), regulatory authorities, County Governments, development partners, business community, employees, media, WSPs, water consumers and general public. This means that there are many different views and expectations that LVSWSB needs to respond to and manage to ensure operational sustainability. Our approach is to have frank conversations on issues that concern our stakeholders as tabulated: Stakeholder Why we engage Stakeholder expectations How we engage Ministry of Water and Irrigation The MWI is our primary development partner through which the Board obtains development counterpart funds. It sets policy framework that guides asset development in the sector. Sector regulation; improved sector performance; and realization of policy objectives. Quarterly performance reports; financial reports; circular feedbacks, consultative fora; and official visits. Regulatory Authorities (WASREB, NEMA, WARMA and others) The water sector is highly regulated and the Board has committed to comply with all legal provisions and guidelines. Compliance with regulations; environmental protection; cascading policy; and sector information. Approvals; regular reports; audits and surveillance. County Governments We engage with the host County Governments to ensure a coordinated approach in project formulation and Transfer of devolved functions, improved coverage and sector Project formulation, partnering on key programmes, representation in WSPs, consultations Annual Stakeholders Report 2015/16 36 Lake Victoria South Water Services Board implementation through resource mobilization and asset management. performance, collaboration and synergy. and public for a. WSPs One of the most important ways we interact with our customers is through our SPA partnership with WSPs. As custodians of our mandate, we engage with WSPs to ensure excellent customer service across all the areas of jurisdiction. User-friendly SPAs; infrastructure improvements; institutional capacity building; sector information; friendly regulations. Public participations; project formulation; consultative fora; operational reports; performance audits Development Partners As the providers of capital necessary to support our growth, we engage with our development partners to keep them up to date on the financial need, performance and overall project sustainability. Prudent management of resources; transparency, accountability and good governance; effective project implementation. Annual and interim reports; quarterly operational reviews; consultative fora; and approvals. Employees Our employees are the heart and soul of our existence. Their skills and involvement determine our ability to realize our vision, best value and best service, and to fulfil our purpose of empowering Kenya. Career development; improved knowledge sharing; simplicity and agility; engagement; building skills in line with the future business growth; and fair remuneration Performance contracting and appraisals, team meetings, intranet, newsletters, social media. Business Contractors/Consultants Timely payment and suppliers impact on and fair terms; Supplier forums; ongoing site visits; Annual Stakeholders Report 2015/16 37 Lake Victoria South Water Services Board Community our ability to provide services. They are required to comply with our health, safety and ethical procurement standards. Engaging with them contributes to business continuity, viability and operational efficiency. improving health and safety standards; and partnering on environmental solutions. audits; and regular direct engagements Media As a stakeholder, the media plays a role in keeping LVSWSB stakeholders informed of operational developments, services and the impact of our activities. Being informed of key activities; timely payments; and transparency. Face-to-face and telephone engagement; interviews with the Chairman and key Executives; media releases and publicity; site visits; and project reports. General Public The general public is central to the sustainability of our operations. To build trust among members of public, engagement also helps us to better manage operational risk. Improved service delivery; and investments that reflect value for money. Websites; public participations; mainstream and social media; public fora; and CSR. Annual Stakeholders Report 2015/16 38 Lake Victoria South Water Services Board PHOTO GALLERY Completed Migori Water Supply financed AfDB and GoK. CS. Hon. Eugene Wamalwa completed Migori Water Supply inspecting the On - going works at Keroka Water Supply CS. Hon Eugene Wamalwa at The LVSWSB Stand at the World Water Day in Naivasha Annual Stakeholders Report 2015/16 39 Lake Victoria South Water Services Board Inspection of on-going works at Siaya-Bondo Water Project Malongo Nyangwethe Rural Water Project in Suba OTHER SUCCESSES AND ACHIEVEMENTS In the year under review, the Board realized other successes and achievements as follows: Smart Metering by acquiring and installing auto-transmission bulk-meters for accurate and real-time monitoring of water flow to reduce human error and NRW in Kisii and Litein towns; Acquisition of the most advanced Terrameter for hydrogeological survey. The equipment is available for hire by qualified hydrogeologists from the region. Promotion of National Cohesion and National Values through equitable distribution of development projects, public participation, and review of Board policies in line with the requirements of Article 10(2) of the CoK; Collaboration with EACC to audit Board‟s financial systems and sensitize Directors and Management on integrity and corruption prevention; and Involvement and empowerment of Youth, Women and PWDs in national development by ensuring uptake of 30% tenders reservation. EVENTS BY STAKEHOLDERS The Board participated in a number of events organized by some of our stakeholders as follows: National World Water Day celebrations held on 22nd March 2016 in Naivasha; Regional World Water Day celebrations held on 22nd March 2016 at River Auji in Kisumu; Annual Stakeholders Report 2015/16 40 Lake Victoria South Water Services Board Kisii Entrepreneurship Summit held on 24th to 26th February 2016 in Kisii town; 10th Regional Nile Day celebrations on 22nd February 2016 in Vihiga County; Annual Tree Planting Day by the Agricultural Society of Kenya (ASK) on 20th May 2016 at Otieno Oyoo Secondary School in Kisumu County; Annual Stakeholders Forum organized by Lake Victoria North Water Services Board on 24th June 2016; and African Public Service Day organized by the Ministry of Public Service, Youth and Gender Affairs on 23rd June 2016 at KICC Nairobi. CORPORATE SOCIAL RESPONSIBILITIES The Board has identified 46 deserving public primary and secondary schools from all the Counties under jurisdiction to benefit from 10M3 capacity plastic water-tanks in quest of promoting rain water harvesting and storage. In addition, the Board held a public sensitization on HIV/Aids and behaviour change at Siaya-Bondo Water Project where residents received free status counselling. CUSTOMER SATISFACTION The Board conducted a customer satisfaction survey in June 2016 to establish the impact of its various activities and performance in the FY 2015/16. Data were obtained by stratification from sampled individuals and institutions having direct relationship with the Board. Subsequent analysis showed a positive index-shift from 91% recorded in 2014 to 94%. This was attributed to widening service coverage, ongoing project activities and visibility initiatives undertaken by the Board and its stakeholders. CHALLENGES The Board met the following challenges during the year under review: Unpaid bills to contractors and suppliers due to delayed disbursement of counterpart funds; Low revenue mobilization from WSPs due to operational challenges; Delay in land and way-leave acquisition. For instance, in Keroka and Isebania Long Term Interventions (LTIs), the Board is still unable to access land for the construction of sanitary landfill and fecal sludge treatment plants; High operational costs and water-supply disruptions due to power disconnections; and Anxiety caused by delayed passage of Water Bill. Annual Stakeholders Report 2015/16 41 Lake Victoria South Water Services Board WAY FORWARD In the FY 2016/17, the Board of Directors and Management will seek to address identified challenges by: Engaging national authorities to fast-track disbursement of counterpart funds; Continue to partner with host County Governments and other stakeholders to mitigate devolution-related challenges; Timely acquisition of land and way-leaves through collaborative engagements with both the County and National Governments; Continue to embrace gravitational designs and renewable energy options to lower operational costs; and Review SPAs with WSPs to befit the requirements of devolved functions. Annual Stakeholders Report 2015/16 42 Lake Victoria South Water Services Board In Pursuit of Quality Access LAKE VICTORIA SOUTH WATER SERVICES BOARD P.O BOX 3325-40100 TEL: 57-2025128 FAX: 57-2025127 HOTLINE: 020-2157233 EMAIL: [email protected] Website: www.lvswaterboard.go.ke Annual Stakeholders Report 2015/16 43
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