Cross-domain issues from the Users and Front

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Services Front Ends
Cross domain issues
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Juan J. Hierro
Manager
Emerging Software Technologies for Services and Network Management
[email protected]
Give something useful to the user …
Meaningful
ease to use
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… and the user will use it
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What will be useful for users ?
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Ability to configure their own operating space …
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Meaningful contents/apps/things get registered in a
catalogue
The user can pick one (search, drag & drop)
can configure it
wire it to other contents/apps/things already selected
annotate it
share it with others
…
… but how can contents/apps/things be
handled together ?
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X-domain issue #1:
A single Model and Reference architecture for the
Service Delivery Front-End
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contents
customer
employee
No
Intranet / Internet
frontiers from
user’s perspective
front-end
resources
Catalogue
Mashup
Wiring
Tagging
Searching
…
A given
company
things
Application
services
REST-based ?
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Adaptation of interaction to context
What is delivered
How it is delivered
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… but what do we mean by context ?
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X-domain issue #2:
Common definition model for Context
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Common for
Content / Apps-services /
Things
--Role of the network
Things around
User’s identity
User’s preferences
Social networks’ information
Location (time, geographical, …)
Situation
Delivery context (device description,
bandwith, …)
…
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Users need to trust
On what is offered to them
Connected resources work as expected
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… but how to avoid malicious resources and
malfunctioning ?
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X-domain issue #3:
Basic definition model for Front-end Resources
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Provider’s identity
Wiring aspects
…
Common for
Content / Apps-services / Things
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Users need to trust
My data is used just for what I want
Providers can trust it’s me
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… but how is context managed ?
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X-domain issue #4:
Context Management
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Where is it stored ?
How can apps access context info ?
…
Common for
Content / Apps-services / Things
--Role of the network
Role of the access device
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What do all of us need to have ?
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A sustainable economic model so that …
Companies make business
Users pay what it worth to get access to contents / apps /
things (may be get it for free)
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… but how is this achieved ?
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X-domain issue #5:
Economics for the marketplace
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Content DRM
App services “pay for use”
Common “DRM-like” standards
for content and services ?
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Summary of X-domain issues
identified so far
1. A single Model and Reference architecture
for the Service Delivery Front-End
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2. Common definition model for Context
3. Basic definition model for Front-end
Resources
4. Context Management
5. Economics for the marketplace
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