EVALUATION KIT INSTRUCTION GUIDE
Welcome To The Club
YOU’RE ONE STEP CLOSER TO A MORE BEAUTIFUL SMILE
Thank you for choosing SmileDirectClub. Enclosed, you’ll find everything you need to get started on your
impressions:
• This easy-to-follow instruction guide
• Dental consent and history forms
• The base and catalyst to create your impressions
• Impression trays
If you haven’t already, be sure to complete your online photo assessment so we can get started on your
treatment plan as soon as you send your impressions and forms our way. While you’re at it, snap a photo and
share it with us on Instagram, Twitter, or Facebook using #SmileDirectClub.
It’s time to start smiling.
YOU’VE ONLY RECEIVED 1/3 OF WHAT YOU’VE PAID FOR! RETURN YOUR
COMPLETED EVALUATION KIT TO GET YOUR 3D TREATMENT PLAN, CUSTOM
STARTER TRAYS, AND FREE TEETH WHITENING.
Smile
Assessment
Taken
Complete
and Return
Impression Trays
and Forms
Receive 3D
Treatment
Plan
Receive
Custom
Starter
Trays
Purchase &
Begin Your
Treatment
Plan
Questions? SmileDiretClub.com | (800) 848-7566
Prepare
BEFORE YOU BEGIN
Read all instructions in this guide. You will need:
• Clock with minute & second timer
• Towel
• Brush and floss your teeth
• Clean hands
• Be sure to wear your included nitrile gloves. Do NOT wear latex gloves.
• Remove trays from bag
Watch our video instructions online:
SmileDirectClub.com/videos
STEP 1
Remove the putty from one BASE container and one CATALYST container.
IMPORTANT! Make only one tray at a time. Be sure to wear the
included nitrile gloves while handling the putty and making your
impressions!
WHY DO MY IMPRESSIONS MATTER? SmileDirectClub Invisible Aligners work
by applying pressure and torque at the base of your teeth. In order for them to
successfully move your teeth, the aligner has to fit snugly over your teeth and extend
approximately 1.5 mm over your gum line, or about the thickness of a penny. Because
we use your impressions to create a 3D model of your mouth to ensure aligner fit,
your impressions must accurately capture both the teeth and the gum line.
Questions? SmileDiretClub.com | (800) 848-7566
Mix & Mold
STEP 2
Quickly mix by “mushing” one container of BASE putty and one
container of CATALYST putty together until they are thoroughly mixed
without any color swirls and are a uniform color.
IMPORTANT! Once you start mixing, you have 60 seconds to get
the tray with putty into your mouth.
25
SECONDS
Roll putty between your hands forming a thick, solid cylinder shape.
10
SECONDS
STEP 3
Within 25 seconds, evenly place inside tray to form a “U” shape. Lay
putty into the tray. Do not push into place. Allow putty to extend to
back edge of tray to ensure good captures of rear molars.
25
SECONDS
Questions? SmileDiretClub.com | (800) 848-7566
Take One Upper Impression
STEP 4
Open and relax your mouth, and place the loaded tray inside.
IMPORTANT! Bite down ALL the way through the material until you
feel your teeth make contact with the bottom of the tray. Putty should
fully envelope all teeth to capture the gum line. Push the bottom of the
tray into your molars with your thumbs to capture your rear gum lines.
Keep your lips relaxed and gently pull lip over the tray and putty. Push
any excess material up onto your gums to help create impression of gum
line area. Leave in your mouth for 2 1/2 minutes.
IMPORTANT! Once tray is fully seated, do not wiggle or move it. Do
not hold by tray handle.
The green dotted line area represents the optimal position for your
teeth, including your molars. At least half of your rear-most molar
(including wisdom teeth) must be captured in the impression for
aligners to fit correctly.
If this tray does not allow for your rear molars to be captured in an
impression, please call (800) 848-7566 and we will send you a larger
tray size.
STEP 5
Gently remove and inspect your first impression for defects.
Before taking more impressions, compare your
first impression results using the Self-Inspection
Checklist on the following pages.
IMPORTANT! Do not remove your impression putty from the tray.
Questions? SmileDiretClub.com | (800) 848-7566
Self-Inspection Checklist
BAD IMPRESSION:
GUMLINE ABSENT
Check the gumline of all teeth. There should be a clear line
between your teeth and your gums all the way around your
mouth.
THIS IS THE NO. 1 REASON
IMPRESSIONS HAVE TO BE RETAKEN!
COMMON PROBLEMS
• Gumline absent—tray was not seated enough (took an
impression of only the tips of the teeth).
• Gumline not clearly defined, or looks distorted—tray
was removed too early (before the material was set), or
movement occurred after the tray was seated.
GOOD IMPRESSION:
GUMLINE PRESENT
Your Impression should have the gumline present around all of
your teeth.
Questions? SmileDiretClub.com | (800) 848-7566
BAD IMPRESSION:
TRAY SHOW-THROUGH
Inspect the impression thoroughly for places where you can
see blue tray instead of putty.
COMMON PROBLEMS
• Tray was pushed too far down.
• Tray was pushed too far to one side of mouth or was simply
too small.
• Tray was placed too far back in your mouth and scraped the
front of the teeth upon seating.
GOOD IMPRESSION:
NO TRAY SHOW-THROUGH
No blue plastic should be visible through any area of your
impression.
Questions? SmileDiretClub.com | (800) 848-7566
Self-Inspection Checklist
BAD IMPRESSION:
DOUBLE IMPRINT
Inspect the deepest parts of the impression. You should see a
single clear imprint of your teeth all the way around.
COMMON PROBLEMS
• If there are two or more imprints, the tray was partially
seated, then moved and fully seated.
GOOD IMPRESSION:
SINGLE IMPRINT
Your impression should have one single imprint of your teeth.
Questions? SmileDiretClub.com | (800) 848-7566
BAD IMPRESSION:
BACK TEETH NOT CAPTURED
Inspect your impression of the back teeth (“molars”). At least
half of your most rear molar (including wisdom teeth) must be
captured in the impression for aligners to fit correctly.
COMMON PROBLEMS
• Tray long enough, but impression putty stops short of back
teeth—when mixing and rolling putty, roll must be longer to
capture back teeth.
• Impression putty covers entire length of tray, but there is
not a clear impression of your rear molar.
• If the tray does not allow for your rear molars to be
captured in an impression, please call (800) 848-7566 for a
larger tray size.
GOOD IMPRESSION:
BACK TEETH CAPTURED
Back teeth are captured. At least half of your most rear molar
(including wisdom teeth) must be captured in the impression
for aligners to fit correctly.
Questions? SmileDiretClub.com | (800) 848-7566
Take Remaining Impressions
REMAINING UPPER & LOWER TEETH
Now that you know what to look for in a good impression, repeat steps
2 through 5 for the remainder of your trays. If you aren’t sure about
something or have questions, please call (800) 848-7566.
IMPORTANT! Take and return all 4 impressions (2 upper and 2 lower)
that were included in the box, even if only doing partial treatment or if
impressions have defects.
Questions?
Questions?SmileDirectClub.com
SmileDiretClub.com | (800) 848-7566
Impression Return Instructions:
1
3
2
WRAP
SEND
PACK
Place all 4 impressions back in
the bag, even if only doing partial
treatment or if impressions have
defects.
Pack all completed impressions
and forms into the box. Use the
included sticker to seal the box.
Your box’s postage is pre-paid by
SmileDirectClub. To return, you
can:
• Drop off at FedEx
• Call 1-800-GoFedEx for pickup
• Schedule pickup with
SmileDirectClub
RETURN THIS KIT WITHIN 48 HOURS TO GET YOUR 3D
TREATMENT PLAN & CUSTOM STARTER TRAYS.
Smile
Assessment
Taken
Complete
and Return
Impression Trays
and Forms
Receive 3D
Treatment
Plan
Receive
Custom
Starter
Trays
Purchase &
Begin Your
Treatment
Plan
Questions? SmileDiretClub.com | (800) 848-7566
EKG ver 2.4-022616
Satisfaction Guaranteed. Your Evaluation Kit purchase price is fully refundable if
our dental professionals determine remote treatment is not right for you