1.02 Factors that
affect
communication
Factors that affect
communication
Influences
1.02 Understand effective communication
2
Factors that affect
communication
Influences
Prejudices
Feelings
Discuss how feelings influence
communication
3
1.02 Understand effective communication
Factors that affect
communication
Influences
Prejudices
Feelings influence
communication
Frustrations
Emotions
Discuss how emotions influence
communication
4
1.02 Understand effective communication
Factors that affect
communication
Influences
Prejudices
Frustrations
Feelings influence
communication
Emotions influence
communication
Life
Experiences
Discuss how life experiences influence
communication
Common Interests
5
1.02 Understand effective communication
Barriers to Communication
Sender
Barriers
Message
Barriers
Receiver
Feedback Absent or Distorted
Barriers make it difficult to:
•  send a clear message
•  understand message being sent
•  provide appropriate feedback
1.02 Understand effective communication
6
Barriers to Communication
Barriers
to
Communication
7
1.02 Understand effective communication
Factors that Effect
Communication: Barriers
Barriers
to
Communication
Personal
Attitudes
Emotions
Labeling
Preconceptions
Prejudices
Resistance to
change
8
1.02 Understand effective communication
Factors that Effect
Communication: Barriers
Barriers
to
Communication
Personal
Attitudes
Emotions
Labeling
Preconceptions
Prejudices
Resistance to
change
Physical
Cognitive impairment
Physical challenges
Sensory impairment
Speech impairment
9
1.02 Understand effective communication
Factors that Effect
Communication: Barriers
Barriers
to
Communication
Personal
Attitudes
Emotions
Labeling
Preconceptions
Prejudices
Resistance to
change
Physical
Cognitive impairment
Physical challenges
Sensory impairment
Speech impairment
Cultural
Language
differences
Health practices
and beliefs
Religions
10
1.02 Understand effective communication
Factors that Effect
Communication: Barriers
Barriers
to
Communication
Personal
Attitudes
Emotions
Labeling
Preconceptions
Prejudices
Resistance to
change
Physical
Cognitive impairment
Physical challenges
Sensory Impairment
Cultural
Language
differences
Health practices
and beliefs
Speech impairment
Religions
Environmental
Activity level
Comfort level
Noise
Physical
arrangement
Time
11
1.02 Understand effective communication