Shipment Packaging Choices WELCOME TO LYNDEN’S GUIDELINES FOR PROPER PACKAGING Y our high school poetry teacher probably said something like, “It’s not the form, it’s the substance that’s important!” Similarly, when it comes to shipping your package, what’s important is making sure that what’s inside your box arrives safely. With that in mind, we’d like to offer some practical advice on packaging your shipment. In this booklet, we’ll show you things you can do to help make sure your package arrives intact and undamaged. We’ll share our four-step “recipe for shipping success’ and give you packaging options for heavier packages and specialty items. And, if you have questions or run up against a puzzler, our service experts in the Worldwide Communications Center are only a phone call away. Up front, we want you to know that correct packaging is the sole responsibility of you, the shipper. With your help in proper preparation, we will do everything we can to make sure your shipment arrives safely and on time. 2 GUIDELINES FOR GOOD PACKAGING DO USE: • A rigid cardboard carton (plain) with flaps • Tough tape made for shipping, resistant to tearing • An address label on top of package with delivery and return addresses clearly marked • A duplicate label inside carton • Sufficient packing material • Separate wrapping for each item AVOID: • String • Masking tape • Scotch tape • Wrapping carton in paper • Please do not record the insured value on the carton or on the label when shipping high-value ticket items. RECIPE FOR SUCCESSFUL SHIPPING This may come as a surprise, but most shipments are handled between four and six times during transit. With the following “ingredients,” you’ll help to ensure your shipment’s safe delivery. 1 2 Use a strong new box. The carton should be big enough to allow for at least two inches of packing around the contents. Make sure that the maximum gross weight of the box is not exceeded (look on the bottom flap for this information). You should not reuse a box, but if you must, it should be in good condition, no dents or tears, with old labels and stickers removed. Use proper packing. Wrap each item separately. Fragile items should be a sufficient distance from the corners and sides of the carton to avoid damage if dropped. Surround each items with an ample amount of cushioning material. 3 To insure proper packing, follow these simple guidelines: • For flat or rectangular items with little chance of breakage, plastic peanuts are a good choice. • For oddly shaped items, like sensitive electrical parts, that may shift within the carton, bubble wrap and surround the item with additional packing, such as peanuts or crumpled paper. • For computer equipment, use hard Styrofoam, or repack in original cartons. • To keep items separate in the same box, use corrugated dividers. • Spray foam may be used to fashion a protective form around contents. 3 Tape the box securely: Include a duplicate label or recipient information inside the box. See step 4 for proper labeling. It’s important that you seal the carton securely with plastic or paper tape. Just as you protect the inner contents, the box itself must be properly and firmly closed to prevent spillage. 4 For best results, use the following types of tape: • 60# grade paper tape. Moisten to apply to the bottom, sides and top. • Reinforced paper tape. Moisten to apply to bottom and top center strips. • Pilferage-proof tape. • Nylon-reinforced plastic tape. 4 Label the package properly: For quick and efficient delivery of your package, remember to: • Use the recipient’s complete street address, including ZIP code. • Include unit or apartment number if addressed to a multiple-unit residence. • Include the recipient’s phone number on the label. • Include your return street address, including ZIP code. • Fasten the delivery label onto a flap on the top of the box. Do not place it over a seam or on top of the packaging tape. • Use only one label per package. If a packing slip is to be included, fasten it securely on the top near the address label. A note about preprinted cartons: Your company’s logo or name may be a great business asset, but name recognition on a package you ship may signal a prospective thief to valuable contents. It’s always best to use an unmarked box, especially with high-ticket items like jewelry, electronic equipment and artwork. See SPECIALTY ITEMS on page 8. 5 LYNDEN’S WORLDWIDE COMMUNICATIONS CENTER YOUR PACKAGING RESOURCE Quick, safe delivery of your undamaged freight provides an obvious benefit to you, to your customers, and to Lynden as your transportation provider. With the ease of a toll-free call, our professional, courteous service representatives in the Worldwide Communications Center can answer general questions on packaging, or refer you to your local packaging professional. In our experience with shipments that require special care of heavy-duty protection, there is just no substitute for on-site professionals. We recommend that you contact a professional crating company that specializes in freight packaging. Such companies can be found in your local telephone directory or The Yellow Pages. If you are having difficulty finding a packaging/ crating company in your area, feel free to call us in the WCC and we, together with our professional agent(s) in your area, will work to locate assistance for you. When your shipment is ready, Lynden will then expedite it, according to your requirements, to its destination. Call the Worldwide Communications Center at 1-800-926-5703 for: • Pick-ups • General packaging questions • Rates and routing • Quotes on special shipments Same-day service is available in most metropolitan areas. 6 HEAVY PACKAGES Special packaging is essential for packages weighing over 70 pounds. Follow these tips: • Reused cartons should be avoided, due to wear and tear and damage from humidity. Use a strong new carton. • Cartons should also be of heftier construction. The strongest boxes have seams that are stapled or stitched, not glued. Again, check the bottom flap to see that the maximum gross weight of the box is not exceeded. With heavy packages, a stronger carton will protect its contents from on-the-road vibration and from handling damage during sorting. • The denser the packaging material, the more cushion it provides against impact. Peanuts or crumpled paper are not sufficient to protect heavy weight contents, since they shift during transport and can be crushed from excessive weight. Instead, use molded foam or custom-made corrugated dividers. • Use reinforced, heavy-duty tape. For information regarding heavyweight packages, call our Worldwide Communications Center at 1-800-926-5703. 7 SPECIALTY ITEMS Specialty items require special packaging. Irregularly shaped items must be within a carton and adequately cushioned from the impact of transit and handling. Remember, most shipments are handled between four and six times during transit. The following items require special consideration when shipping: Electronic equipment Sculptures Wearing apparel Athletic apparel Medical equipment Athletic equipment Jewelry Glass Furniture Prints Museum pieces Auto parts For these items, please refer to the following packaging guidelines: Electronic equipment This includes all PCs, laptops, VCRs, camcorders, etc. These items have a high rate of theft. If possible, overpack all electronics in unmarked boxes or packaging to prevent pilferage. Wearing apparel Pack wearing apparel in strong new cardboard boxes. We encourage and suggest packaging wearing apparel efficiently to eliminate unused air space inside a box. However, when closing the boxes, never use plain white or brown warehouse packaging tape, since this can be opened and retaped with no signs of entry. Use a strong, tamper-resistant tape. In addition to protecting your shipment, it will show signs of an attempted theft. 8 Medical equipment Pack all medical equipment in boxes that can withstand a 4-foot drop (industry standards) as well as handling and bumping while in transit. Make sure that the packaging is new or can support transport by ground or air. Jewelry This type of commodity should always be overpacked in unmarked packaging. Use the term “adornments” in place of “jewelry” when describing contents on the bill of lading. Furniture In most cases, the packaging of furniture is determined on a shipment-by-shipment basis. Please call the Lynden Worldwide Communications Center for help locating a professional crating company in your area. We will not accept any furniture “unpacked.” Museum pieces and sculptures These items are usually of great value or even priceless. For their safety in shipping, they must be crated by a professional packer. Athletic apparel and equipment These are high-theft items which should be disguised by packing in unmarked boxes. As with wearing apparel, a tamper-resistant tape is best to secure the package against pilferage. 9 Glass Glass must be crated in wood crates with supporting braces, and cushioned with materials that will absorb shock and vibration to protect it while in transit. If there is more than one piece of glass inside the crate, make sure each is braced and cushioned as stated above. Prints Rolled prints should be placed in document tubes designed for such items. If prints are packed in frames with glass, they must be placed in wood crates with packing material sufficient to survive a drop of 4 feet (industry standards) as well as handling during both ground and air transportation. Auto Parts These items are frequently large and bulky. Depending on their size and shape, they will be loaded standing up or lying down. Often they will be stacked on top of each other to fit inside a truck or inside a container that goes onto an airplane. As a result, parts packaging must be able to withstand a great deal of weight. Consolidating your shipments is a good idea, too. Package the parts efficiently to eliminate unused air space inside the package. Please do not record the insured value on the carton or on the label when shipping high-value ticket items. 10 RESTRICTED ITEMS Lynden will not accept the following commodities for transportation: • Alcoholic beverages • Antiques • Bills of exchange • Bonds • Currency • Deeds • Evidence of debt • Furs • Gold bullion, coined or uncoined, or previous metals thereof • Gems, cut or uncut • Hazardous waste • Human remains, cremated or disinterred • Jewelry (other than costume) • Live animals or insects (including birds, fish, and reptiles) • Money • Pearls • Platinum • Promissory notes • Radioactive materials • Securities, negotiable • Silver bullion, coined or uncoined, or precious metals thereof • Stamps, postage or revenue • Stock certificates 11 www.lynden.com © 2008 Lynden AIR FReIGHT ALL RIGHTs ReseRved LAF.02.08.Od.LC—sLs800
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