JOB TITLE: RECRUITER
UPDATED: MARCH 2015
DEPARTMENT: HUMAN RESOURCES
FLSA STATUS: HOURLY, NON-EXEMPT
POSITION SUMMARY
The primary role of the Recruiter is to support Management in recruiting and placing applicants to fill open positions. Perform
recruitment and selection functions through the development of recruiting plans; employing traditional sourcing strategies and
resources as well as developing new, creative recruiting plans that ensure equitable and nondiscriminatory practices meeting Equal
Employment Opportunity (EEO), Affirmative Action guidelines, OFCCP compliance, and any other applicable state and federal
regulations/laws. Play critical role in ensuring we are hiring the best possible talent. Provide direction and support to Recruiter/HR
Assistant; assume lead role in assigning requisitions to Recruiter/HR Assistant. Evaluate quarterly/annual turnover report and
monitor turnover reasons; make recommendations for improved hiring/better longevity in order to help keep turnover within
reasonable market trends. Provide support to Vice President of Human Resources and other HR personnel. Protect information with
highest security practices ensuring that all employee information is secured and kept confidential. Contribute to efficient Credit
Union operations by performing duties accurately and in a timely manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Contribute to the success of the Credit Union by providing superior service according to Sound Credit Union’s Service Promise.
Lead the creation of a recruiting and interviewing plan for each open position. Provide direction and support to Recruiter/HR
Assistant; assume lead role in assigning requisitions to Recruiter/HR Assistant; collaborate with Recruiter/HR Assistant to ensure
effective and timely recruiting efforts are made. Efficiently and effectively fill open positions.
Develop and implement an effective recruiting program in order to recruit top talent; employ traditional sourcing strategies and
resources as well as develop new, creative recruiting plans. Work with managers on needs assessments. Develop interview questions
tailored to each position. Participate in job fairs. Work to meet the Credit Union’s Affirmative Action Plan (AAP) goals.
Write and place advertisements for recruitment of open positions (internal and external postings); post openings in newspaper
advertisements, with professional organizations and in other position appropriate venues. Utilize the Internet for recruitment. Post
positions to appropriate Internet sources. Work to improve the company website recruiting page to assist in recruiting. Research
new means of using the Internet for recruitment. Use social and professional networking sites to identify and source candidates.
Develop a pool of qualified candidates in advance of need. Research and recommend new sources for active and passive candidates
recruiting. Build networks to find qualified passive candidates. Create contacts within industry. Attend local professional meetings
and membership development meetings. Maintain regular contact with possible future candidates.
Ensure job descriptions for job postings are accurate and up to date; create new/update job descriptions as needed.
Review applicants to evaluate if they meet the position requirements. Conduct pre-screening interviews. Interview qualified
candidates (by phone, skype, and/or in person). Administer testing when appropriate.
Maintain all pertinent applicant and interview data in the Applicant Tracking System (ATS).
Provide hiring manager with selected applicants; coordinate interviews with hiring manager. Assure appropriate members of
Management are kept abreast of all recruiting efforts; update, maintain, and distribute weekly recruiting report.
Communicate with managers and employees regularly to establish rapport, gauge morale, and source new candidate leads. Conduct
regular follow-up with managers to determine the effectiveness of recruiting plans and implementation.
Perform background investigations; criminal investigation, social security verification, bond check, verification of employment, credit
check, and references for potential employees.
Extend approved offers of employment; prepare and send offer/decline letters as appropriate. Send adverse action notices timely in
compliance with Fair Credit Reporting Act (FCRA) and required. Initiate new hire paperwork.
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Coordinate training and start date of new hires with hiring manager and Training & Development Specialist.
Collaborate with Lead HR Coordinator in completing and ensuring timely reporting of Affirmative Action Plan (AAP). Assume lead role
to ensure compliance/meeting of goals outlined in AAP.
Create reports related to staffing, i.e., quarterly/annual turnover report and monitor turnover reasons; make recommendations for
improved hiring/better longevity in order to help keep turnover within reasonable market trends. Create monthly “post to fill time
report”, quarterly hiring source report, and other reports as requested by management.
Promote Credit Union image and growth in the local community. Aid public relations in establishing a recognizable “employer of
choice” reputation for the company, both internally and externally. Participate in promotional programs/activities/events such as
March of Dimes, Relay for Life, Shred-It event, which may require working after /non-business hours.
Maintain a high degree of confidentiality when dealing with employee situations relative to the human resources functions.
Ensure efficient and effective department operations by providing back-up support to the Human Resources Department personnel
in performing daily tasks as needed.
Assist with special projects related to field of expertise, as assigned.
SUPERVISORY RESPONSIBILITIES
None.
REQUIRED EXPERIENCE/EDUCATION/TRAINING/LICENSING
Any equivalent combination of education and experience which provides the knowledge, skills, and abilities required to perform the job. A
typical way to obtain the knowledge and abilities would be:
Experience:
Two years human resources experience with emphasis on recruiting; two years of financial
institution experience desired. Experience utilizing an applicant tracking system, preferably
Pereless.
Education/Training:
Two years of college level instruction in Business, Human Resource /Management or related
experience and/or training; or equivalent combination of education and experience.
License or certificate:
Must be bondable.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
To perform this job successfully, an individual must be able to perform the essential duties of this job. The requirements listed below are
representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential duties.
Knowledge and/or familiarity of federal and state laws pertaining to personnel administration, specifically; EEO (Equal
Employment Opportunity), AAP (Affirmative Action Plan), and OFCCP (Office of Federal Contract Compliance Programs)
compliance.
Experience utilizing applicant tracking system (ATS), preferably Pereless.
Proficient computer skills and typing skills, with intermediate to advanced knowledge/skills using PowerPoint, Microsoft Office
Suite (Excel, Word and Outlook).
Knowledge of local, state, and federal laws and regulations applicable to industry.
Ability to understand financial institution/credit union operations.
Strong organization skills and the ability to manage multiple responsibilities while working in a fast-paced environment.
Strong initiative and ownership skills.
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Strong retention in learning and ability to follow instructions.
Strong interpersonal and communication skills, including listening, oral, and writing skills.
Ability to portray a level of confidence when speaking to others.
Ability to be thorough, accurate, attend to detail.
Ability to work regularly scheduled days, as well as be flexible with schedule in accordance with the needs of the Credit Union and
the department. Excellent attendance is critical.
Ability to effectively and productively work independently as well as part of a close team and with others.
Ability to deal maturely, professionally and tactfully with difficult members/situations.
Ability to be flexible and responsive in order to provide the highest quality of service to internal and external members.
Ability to work under deadline pressure.
Ability to use discretion in decision making and sound judgment in problem solving.
Must possess and exhibit a high degree of professionalism, maturity, and patience.
Strong analytical and problem solving skills.
LANGUAGE SKILLS
Requires the ability to read, write, communicate, and interpret information accurately in English.
Employee must demonstrate the ability to interact tactfully and positively with co-workers, members, management and the
public.
Ability to respond to common inquiries from co-workers, members, and the public.
Ability to read, analyze, and interpret technical procedures or governmental regulations.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusion. Ability to interpret a variety of technical
instructions.
Ability to make prudent decisions that are timely, well researched, and reflect awareness of impact.
STANDARDIZED ESSENTIAL DUTIES FOR ALL SOUND CREDIT UNION EMPLOYEES
Communicate and reinforce the Credit Union’s culture and values.
Contribute as a positive and effective team member; work effectively with other branch/department personnel to accomplish
organizational goals and to identify and resolve problems while ensuring a “team effort” and that “prompt member service” are
consistently practiced.
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Maintain a friendly, respectful, professional and courteous attitude with all people, including fellow employees, members,
Management, Board Members and outside vendors.
Project a positive image of the Credit Union by maintaining department surroundings that reflect the Credit Union’s
commitment to provide a friendly, respectful, courteous and professional business environment for all Credit Union members.
Maintain cleanliness and security of work area, desk, equipment, etc. Adhere to Credit Union attire standards.
Maintain maximum security over valuables on hand. Adhere to established security procedures to ensure Credit Union security is
maintained at all times.
Maintain ongoing communication with supervisor, informing him/her of all pertinent problems, irregularities, new developments,
changes and other important information within area of responsibility. Recognize situations, which because of risks or hazards
involved, are beyond his/her limits and directs them to the appropriate person.
Maintain confidentiality in performing assignments relative to any information received directly or indirectly. Ensure that all
information and transactions regarding Credit Union members are kept confidential.
Keep apprised, adhere to, and demonstrate compliance with current state and federal regulations/laws, inclusive of the Bank
Secrecy Act as well as Credit Union policies and procedures. Maintain knowledge of Credit Union products and services.
Maintain competency based knowledge with respects to profession through a variety of means such as seminars, networks,
courses, and reading. Keep abreast of local and national trends, current issues, and required competencies. Continuously seek
process improvements with the ultimate goal to improve the quality of member service.
Contribute as an effective team member and complete all tasks and assignments accurately and in a timely manner.
Prepare reports as requested by Management.
Perform other duties as needed or assigned.
Report to work on time and as scheduled.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this
job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Requires the ability to operate, repetitively at times, a personal computer, mainframe computer terminal and calculator. Also
requires ability to operate multi-line telephone, facsimile and photocopier.
Requires the ability to concentrate and consistently produce accurate work.
While performing the duties of this job, the employee is frequently required to sit for up to 4 hours at a time; use hand to find,
handle, or feel, reach with hands and arms; and talk or hear.
The employee is occasionally required to stand, walk, stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 10 lbs.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception,
and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of
this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Duties are performed both remotely and in an office environment, and may require traveling to other facilities using employee's
personal transportation.
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The noise level is moderate.
The physical exertion is moderate.
There are frequent employee/member contacts and interruptions in person and via the telephone during the day.
Sound Credit Union believes that each employee makes a significant contribution to our success. That contribution should not be
limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties, qualifications, and job
scope, but does not limit the incumbent nor the Credit Union to only the work identified herein. It is our expectation that each
employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.
____I acknowledge that by signing below, I have read and understand the duties, responsibilities, and expectations of my position.
____I acknowledge, understand, and agree that I need not and should not sign the form unless the statements in it are completely
true and accurate. I acknowledge, understand, and agree that I have been encouraged to talk to a representative of the Human
Resources Department before signing the job description if any changes or corrections are necessary to make it completely accurate.
____I acknowledge, understand, and agree that the contents contained therein are subject to change, meaning Sound Credit Union
may, from time to time in its sole and absolute discretion, with or without prior notice, change, rescind, add or remove any essential
duties, standardize essential duties, required experience/education/training/licensing, knowledge, abilities, physical demands, and
work environment, described in the job description and that it is my responsibility to remain current on its contents.
____I acknowledge, understand, and agree that no promises or assurances of any kind were made to me to accept or to continue my
employment for any specific length of time. I acknowledge, understand, and agree that no one is authorized to make any such
promises, and any such promises could not reasonably be relied upon.
____I acknowledge, understand, and agree that my employment is "at will," which means either Sound Credit Union or I may
terminate the employment relationship at any time either of us desires it, with or without any reason, and no written or oral
promises, assurances, or representations to the contrary, whether expressed or implied, have been made to me at any time,
whether before or during my employment.
____I acknowledge, understand, and agree that this signed job description supersedes any and all previous job descriptions for
Sound Credit I have signed.
Employee’s Signature
Date
Manager’s Signature
Date
Job Title: RECRUITER
Updated: MARCH 2015
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