Persuasion and Influence Presentation Aids (Pt 1) DEVELOPING PRESENTATION AIDS PART 1 WHAT’S THE POINT? This handout: explains why it is so important to use presentation aids; and describes the key principles you should apply when developing and using presentation aids. Overview – Developing Presentation Aids Some people will tell you that presentation aids are not required, and an audience can be persuaded by speech alone. Certainly, some speakers can pull this off. People like Sir Winston Churchill were able to influence others through wonderful orations (Even now we all remember ‘we shall fight them on the beaches …’ [and some other places that I can’t remember]). However, the rest of us need an edge, to get the same effect without being world-class orators. This edge can come from the use of presentation aids. The essence of this edge is described in an old Chinese adage that states: I hear I forget, I see I remember, I do I understand. In other words, by going beyond the use of speech in your presentation you can improve the audience’s retention and understanding of the message. This assertion is borne out by research, which indicates that the use of presentation aids can: Improve Retention. Research undertaken by Harvard University shows that retention of your message can be improved by up to 38% by using graphical representations of your points(1). Save Time. Findings cited by David Peoples(2) indicate that a presenter using visual aids can reduce the time taken to explain complex issues by up to 40%. Noting that you are invariably short of time to get your message across, you will typically be much better off if you use presentation aids. Page 1 Seahorses© 2011 Persuasion and Influence Improve Persuasion. A study conducted for the 3M corporation in 1986 indicated that audiences were 43% more likely to be persuaded in a presentation if visual aids were used(3). Enhance the Audience’s Belief in the Presenter. A Wharton Business School study showed that most members of an audience perceived the presenter as being more professional, if effective visual aids were used(4). Therefore, by using presentation aids, you can help to develop audience belief, which is an essential ingredient if you are going to persuade them with your message (See Page 23 in the book Persuasion and Influence, the Science and Art of Effective Presentation for more information). Sway the Audience Beliefs. Research conducted by the Wharton Business School indicates that a presenter is about 67% more likely to sway an audience, if effective presentation aids are applied(5). Help to Achieve the Presentation’s Goal. Decker Communications Inc conducted research, and found that presenters who did not use presentation aids were likely to achieve their goals only about 33% of the time. However, the likelihood of achieving the goal for their presentation increased to around 67% if they used visual aids(6). This is more than a 100% improvement, just by using presentation aids! As illustrated by this research, the use of presentation aids can provide clear advantages. You should therefore take the time to develop effective presentation aids, because these can help you to influence and persuade the audience. This document describes some of the key general principles related to designing and using effective presentation aids. General Principles You can help to ensure that you gain the benefit from your presentation aids by applying some quite straightforward principles for designing and using the aids. The following subsections describe these key principles. Presentation Aid Design Good design is generally very easy to apply, but it makes a big difference in the effectiveness of your presentation. You should aim to use the following universal design principles to optimise your aids: Design Principle 1. Ensure that your aids are exciting and interesting. I am sure you have sat through presentations where you were suffering ‘death by view-graph’, or ‘PowerPoint® Poisoning’, because the visual aids were boring and did not help to capture and hold your attention. Don’t fall into the same trap. Page 2 Seahorses© 2011 Presentation Aids (Pt 1) Design Principle 2. You must ensure that your aids are accurate. This approach includes making sure that the information they portray is correct, and that the spelling of text is valid. For example, what will the audience think about you and your message if you included the following text in a presentation? Gud Speelling iz esential Design Principle 3. Your presentation aids must be as clear and unambiguous as possible, so they promote understanding off D etermine: BFGM of your message. The rule here is to (SOPKic1k2.234) • Cats (A,B,C) • Gps (A1, A2) Step 2 ? Op tio n 1 • Cflo w ($$) implement the optimal level of Process • COMP /MAN • AED C Flow Step 2 complexity (which will be discussed in • BD C Comply Option 2 Anal y se later newsletters). For example, don’t R eview Resul t Apply Manage (TD MD ) Changes R scs create slides like the one to the right (I R esearch Soln D D M/WW am sure we’ve all seen slides like this). Output Ri s k As s As you can see from this slide, the Get D ocs Log& D oc R D B or Assess presenter has created an aid that will not SD M (Opt) Step 2 An a l y se Admin P rocess Option 3 really help get their message across, Opt i o n s KKK ? because it is overly complex, contains Sales D esign Marketing numerous unclear acronyms and abbreviations, has too many fonts, and uses bad colour combinations. Check puts Design Principle 4. Make sure that your text and graphics are large and clear enough for your audience to see them easily. To help you scope this requirement, Figure 1 provides a rough guide to the minimum height of text you will need to produce, to allow people to read it clearly at various distances(7). APPROXIMATE DISTANCE AT WHICH TEXT CAN BE READ (Metres) Assess put 20m 15m 10m 5m 0mm 10mm 20mm 30mm 40mm 50mm 60mm HEIGHT OF TEXT (Millimetres) Note: These measurements show approximate distances for people with normal eyesight. Variations in eyesight within your audience may vary these distances markedly, so use this only as a guide. Additionally, the font being used, and the colour of the text in relation to the background will also have a bearing on these figures. Figure 1: Approximate Distances at which the Audience will Read Text of Different Heights Design Principle 5. Make the presentation aids look good, because people are typically more likely to believe the message if it is presented in an aesthetically pleasing way. Design Principle 6. Maximise the use of graphics to optimise understanding and retention, by applying the principles that will be described in later newsletters. Seahorses© 2011 Page 3 Persuasion and Influence Design Principle 7. The presentation aids must reinforce your message, by providing redundant and related information (See Chapter 5 of Persuasion and Influence for more details). In other words, make sure that your presentation aids and your words are telling the same story at the same time. Using Presentation Aids Designing the right presentation aids is very important, but there is little point in creating great presentation aids if you do not use them properly. You should therefore apply the following fundamental principles to make best use of the presentation aids: Usage Principle 1. Pre-prepared presentation aids can be more effective than building the aid on the spot (e.g. the presenter drawing on a whiteboard). Firstly, pre-prepared presentation aids tend to be neater and more legible, so your audience can understand them better. Additionally, if you have to spend a lot of time developing your aids during the presentation, it is less likely that you will achieve good eye contact with your audience (as shown by the example to the right). In real terms, this means that you may not be able to communicate as effectively, while building your aids during the presentation. Usage Principle 2. You should apply the KISS (Keep It Simple Stupid), so you can achieve the optimal complexity. Don’t overcomplicate your use of presentation aids. For example, I saw a presenter try to use a data projector, white boards, video, and other visual aids in a short presentation. It was a catastrophe, because it all became too complicated. I am not suggesting that you should stick only to one form of presentation aid, but rationalise your use of aids so they do not take control of the presentation. Usage Principle 3. Your presentation aids should not only help your audience understand, you should also use them to provide landmarks within a verbal script (See Pages 219 and 225 in Persuasion and Influence for more details on these concepts). This approach can help you to make it look as though you are speaking off-the-cuff, which can enhance the audience’s belief in you, and markedly improve the effectiveness of the communication. Conclusion Although the general concepts in this document are quite simple, they encapsulate each of the more detailed elements that will be covered in later newsletters. This document therefore provides some useful principles. I hope you will find these inights helpful. Next month the newsletter will extend these principles, by providing practical advice on the optimised use of different types of presentation aid. In following newsletters, we will drill down into the practical implications of these concepts. As such, they will have ramifications not only for presenting information in any context, but also for the development of eLearning environments and Graphical User Interfaces (GUIs). Page 4 Seahorses© 2011 Presentation Aids (Pt 1) A General Note In each of the newsletters I will provide linkage back to the general principles in the book ‘Persuasion and Influence – The Science and Art of Effective Presentation’. I am doing this, so you will be able to assess the overarching context. If you do not already have a copy of this book, you can order a copy online at the following web site: http://www.amazon.com/gp/product/B00GWC00AA. You can also download other free (and very useful) documents from this web site: http://www.seahorses-consulting.com/persuasion_influence.html Alternatively, if you have a query and you would like to contact the author, you can send an email to [email protected]. You can also find other related handouts in this series as follows: http://www.seahorses-consulting.com/DownloadableFiles/PresentationAids_Pt2.pdf http://www.seahorses-consulting.com/DownloadableFiles/PresentationAids_Pt3.pdf http://www.seahorses-consulting.com/DownloadableFiles/PresentationAids_Pt4.pdf ENDNOTES 1. Research cited in US Department of Justice, National Institute of Corrections, 2001, ‘ Facilitator Guide Preparing for the Training’ [Online] http://www.nicic.org/downloads/pdf/2001/restorjust-files/resjusfintro.pdf, p. 28 2. Peoples, D., 1992, ‘Presentations Plus’. John Wiley & Sons, New York, pp. 45-50. 3. Research listed in Hallan, 1993, p. 43, as cited in Macnamara, J., [Accessed 2004], ‘The Modern Presenters Handbook’. [Online] www.aesvn.org/resources/presenter-handbook.pdf. 4. Peoples, D., 1992, ‘Presentations Plus’. John Wiley & Sons, New York, pp. 45-50. 5. Peoples, D., 1992, ‘Presentations Plus’. John Wiley & Sons, New York, pp. 45-50. 6. Malouf, D., 1988, ‘How to Create and Deliver a Dynamic Presentation’. Simon & Shuster, Sydney, p. 82 7. Developed from a variety of different sources, but one of the primary source is Lucas, R., 2000, ‘The Big Book of Flip Charts. A Comprehensive Guide for Presenters, Trainers and team Facilitators’. McGraw-Hill, New York, p. 23. Seahorses© 2011 Page 5
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