Director of the Student Health and Wellness Center
Johns Hopkins University seeks a collaborative, energetic, and experienced clinician for the
position of Director of the Student Health and Wellness Center (SHWC). The Director serves as
the chief medical and administrative officer of the SHWC, oversees the Center for Health
Education and Wellness (CHEW), and acts as a public health advocate across the University. The
SHWC provides care for approximately 7,200 of Hopkins’ high-achieving undergraduate and
graduate students on the Homewood and Peabody campuses. With a custom-designed facility
and 25 seasoned clinical and administrative staff, the Director has the resources and support to
ensure that the SHWC is on the cutting edge of best practices in college health.
The Director serves as the public face of the SHWC and must be able to communicate effectively
on a variety of complex and challenging topics across a wide range of constituencies. The Director
sets the strategic vision for the SHWC and also provides some direct patient care in order to
remain engaged with students at an individual level. S/he works closely with a University-wide
team on prevention and education efforts as well as on responses to campus-wide medical crises
and global epidemics. Reporting to the Senior Associate Dean of Student Life, the Director joins
with colleagues both within and beyond the Homewood Student Affairs division to promote the
health and wellness of Hopkins’ students through collaborative leadership, expert medical
knowledge, and responsible stewardship of organizational and financial resources.
An Introduction
Johns Hopkins University is one of the premier teaching and research universities in the world,
dedicated to advancing both students’ knowledge and the state of human knowledge through
excellence in teaching, research, and scholarship. The University was incorporated in 1867 as
America’s first research university, by Johns Hopkins, a Quaker merchant of Baltimore. Today,
students at Hopkins are challenged not just to learn, but also to advance learning itself. Critical
thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in
this remarkably unique educational environment.
The University includes 9 academic and research divisions, numerous centers, institutes, and
affiliated entities. Divisions of the University have expanded throughout the greater Baltimore
area and include locations in Washington, D.C.; Laurel, Maryland; Bologna, Italy; and Nanjing,
China.
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The financial condition of Johns Hopkins remains solid. The University ended fiscal year 2015 with
an endowment of $3.3 billion. The total budget for FY15 is $5.2 billion.
The University
Homewood Campus and Peabody Institute Academics
The University offers undergraduate degrees in three of its schools, with the majority of the
undergraduate population enrolled in either the Krieger School of Arts and Sciences or the
Whiting School of Engineering on the Homewood campus. Together these two Schools offer 51
undergraduate majors, 42 undergraduate minors, and 34 graduate programs in the humanities,
social sciences, natural sciences, and engineering. With a student-faculty ratio of 10:1 and 96
percent of classes taught by professors, students benefit from the resources of a large university
with the level of individual attention of a small college.
The Krieger School of Arts and Sciences is the core institution among the University’s schools,
centers, and institutes. Its mission is discovery – the creation of knowledge through scholarship
and research, and the education of its students. The School’s academic programs in the
humanities, natural sciences, and social sciences are renowned for their excellence and intensity,
and are notable for the vibrant interactions across disciplines as well as between faculty and
students. The accomplishments and stature of its faculty are extraordinary, and scholarship of the
highest quality is at the core of the Krieger School.
The Whiting School of Engineering, one of the nation’s leading engineering programs, prides
itself on being a leader in innovation and research. Undergraduate students work side-by-side
with faculty who are recognized leaders in their fields. With research as one of the hallmarks of a
Johns Hopkins education, numerous opportunities are available for conducting undergraduate
student research. Engineers at the Whiting School tackle some of the most complex and
challenging problems facing society today.
The Peabody Institute of Johns Hopkins University is one of America's first and most
prestigious conservatories of music. The Peabody is located in Baltimore’s Mount Vernon
neighborhood, fewer than five miles from the Homewood Campus, and offers both undergraduate
and graduate degrees. Peabody aims to educate the finest musicians from around the world, and
students come from 43 states and 30 foreign countries.
Undergraduate Admissions
Undergraduate admission to Johns Hopkins is highly selective. For fall 2015 the University
received 24,718 applications. Of the total who applied, 3,253 were admitted (13.16% admit rate),
and 1,301 enrolled (39.99% yield rate). Hopkins is committed to meeting the financial needs of
deserving students and 60 percent of all undergraduate students receive some form of financial
assistance.
Johns Hopkins students are best described as active learners with a thirst for exploration, who
push the boundaries of knowledge. Homewood undergraduate students come from all 50 states
and 71 nations. Forty-one- percent have self-identified as domestic students of color (21 percent
Asian/Pacific Islander, 6 percent African-American/Black, 13 percent Hispanic, and 1 percent
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American Indian/Alaska Native). Over nine percent are international students. In addition, 49
percent are women, and 51 percent are men.
Homewood Campus and Student Life
Nestled on 140 park-like acres, the Homewood campus is located next to Charles Village, one of
Baltimore’s most charming neighborhoods, and offers an idyllic setting in the heart of a major
city. Charles Village is home to shops, eateries, some student housing, and the Barnes & Noble Johns Hopkins bookstore, which puts amenities and services students need in close proximity.
Student housing at Johns Hopkins varies widely - from traditional residence halls to suites with
shared bathrooms to individual apartments. The University requires undergraduates to live on
campus for the first two years. Some juniors and seniors live in University residence halls and
apartments, while others live in privately- or commercially-owned housing nearby. Campus
community members also take advantage of five dining facilities, ranging from a traditional
dining hall to a convenience store.
Director of the Student Health and Wellness Center
The Director oversees the Student Health and Wellness Center (SHWC) and the Center for
Health and Wellness Education (CHEW) and serves as a key partner both within Homewood
Student Affairs and across the University in advancing the well-being of students. Reporting to
the Senior Associate Dean of Student Life, s/he partners particularly closely with the Executive
Director of the Counseling Center and the Vice Provost and Chief Risk and Compliance Officer in
assuring high-quality individual care for students as well as effective management of threats to
public health. The Director also meets with all Homewood Student Affairs leadership on a
monthly basis to assess student community needs and coordinate prevention and education
programming and responses across the division. A collaborative leader, the Director works across
a variety of stakeholder groups, including students, parents, faculty, staff, and both internal and
external University partners to ensure the health and wellness of Hopkins’ high-achieving
students.
As both the chief medical and administrative officer, the Director oversees and sets the strategic
direction for both the SHWC and CHEW and leads his/her staff in providing a holistic approach
to preventative health education as well as high quality, evidence-based, acute and chronic
medical services to students. With a budget of $1.8 million, a thoughtfully designed new facility,
and an expert medical and administrative staff, the Director has the resources and support to
provide cutting-edge programming and medical services to meet Hopkins students’ diverse and
dynamic needs.
The Student Health and Wellness Center currently serves approximately 7,200 eligible
undergraduate and graduate students across the Krieger School of Arts and Sciences, the Whiting
School of Engineering, and the Peabody Institute. The Director leads the SHWC’s Executive
Committee alongside the Administrative Manager and Nurse Manager. In total, s/he will lead a
diverse staff of 25 talented individuals including:
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Seven administrative staff;
Five nurse practitioners;
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Four physicians;
Three Center for Health Education and Wellness staff;
Three medical assistants, one of whom serves as the lab coordinator;
Two nurses; and,
One dietician.
The Director serves as the public face of the Student Health and Wellness Center and works
across the University as well as within the local communities of Hampden and Charles Village to
build relationships with faculty, administrators, pharmacies, hospitals, and other medical
providers to best serve students living both on and off-campus. The Director continually assesses
SHWC and CHEW offerings to ensure responsible financial management, data-informed decision
making, and optimal student care.
Primary Responsibilities
The primary responsibilities of the Director of the Student Health and Wellness Center include:
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Overseeing the delivery of high-quality general and preventative health care
services for eligible students. The SHWC practices evidence-based medicine and as its
leader, the Director will stay up-to-date regarding national guidelines and ensure that
patient care across all providers reflects best practices. Through continuous assessment,
the Director will ensure that students’ medical needs are being met by the SHWC and will
provide direct patient care on a limited basis in order to maintain close engagement with
students. S/He will expand services as appropriate to reflect patient needs while
responsibly stewarding the financial resources of the Center. The SHWC and CHEW work
to promote a culture of health across campus and, with this goal in mind, the Director will
periodically assess all education and prevention program offerings for impact and areas of
improvement.
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Communicating clearly and effectively with students, their parents, and other
community stakeholders. The Director serves as the public face of the Student Health
and Wellness Center and will be the primary point of contact for students and parents.
S/he will diplomatically and graciously manage expectations while ensuring the
implementation of nationally recognized guidelines regarding patient care plans.
Additionally, the Director communicates and cooperates closely with faculty, colleagues
within Homewood Student Affairs, and other stakeholders across the University in his/her
role as part of an individual student’s care team and as a public health advocate on
campus.
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Serving as a key member of a multidisciplinary team to coordinate outbreak
response planning and implementation across the University. In partnership with
the Vice Provost and Chief Risk and Compliance Officer as well as other leaders across the
University, the Director will assist in crafting University-wide policies and plans to prevent
and manage public health crises such as infectious disease outbreaks across campus.
Hopkins’ students travel both domestically and internationally during their studies and, as
such, the Director and his/her staff must be knowledgeable in identifying a wide variety of
infectious disease risks and educating the community regarding travel and preventative
health.
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Working collaboratively within Homewood Student Affairs as well as other
departments across the University to provide seamless and integrated care for
students. As part of the One University initiative under the President’s Ten by Twenty
strategic plan, the Director will work to ensure that students receive holistic care across
the many different departments they may engage with around their health and wellness
needs. The Director will work to streamline processes for students who may be engaging
concurrently with the SHWC, their academic advisor, colleagues in student affairs, the
Counseling Center, athletics, and other departments both internally and externally around
their health needs.
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Supporting the continued growth of a talented, diverse, and experienced staff. The
dedicated administrative and clinical staff of the SHWC are a collegial, collaborative, and
high-functioning team who take pride in the quality of their work. In order to inspire this
strong staff to achieve new heights in patient satisfaction and quality of care, the Director
will provide continued mentorship and professional development on an individual basis
while also maintaining the current positive workplace culture.
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Maintaining accreditation through the Accreditation Association for Ambulatory
Health Care. One of the ways the SHWC ensures a high quality of care for patients is by
maintaining the high standards of the Accreditation Association for Ambulatory Health
Care. The Director will provide support throughout the regular surveying and
accreditation process to maintain this high caliber of care.
Desired Qualities and Characteristics
As a leadership-level staff member, the Director should be an accomplished clinician as well as an
experienced administrator. S/He will have a medical doctorate (M.D.) degree, eligibility for an
unrestricted license to practice in the State of Maryland, and board certification in a primary care
specialty. Knowledge of public health is preferred. The ideal candidate will bring many of the
following complementary abilities and experiences to his/her work:
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Proven clinical skills and a passion for working with and engaging academically highachieving adolescents and young adults around issues facing their patient population, i.e.,
addiction, depression, eating disorders, LGBTQ and transgender health, sexual health,
substance abuse, and travel health;
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Experience managing a clinical and administrative staff with a track record of successfully
recruiting, training, mentoring, and retaining a diverse staff and proven organizational
management skills, including the creation of assessment and structural processes;
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Experience working in higher education and familiarity with the culture of care and
disease prevention on a college campus;
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A teaching mentality and commitment to practicing evidence-based medicine;
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An ability to manage crisis and make sound decisions as situations arise;
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Exceptional interpersonal skills, a collaborative nature, and the ability to build trust and
interact effectively with students, parents, faculty, and staff in a variety of situations;
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Experience with thoughtful data collection and assessment practices and the ability to
translate quantifiable information into improved medical practices, services, and tangible
benefits for students;
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Proven business acumen and financial stewardship skills coupled with the ability to think
creatively and strategically about the sustainable use of resources in a complex ambulatory
setting;
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Familiarity with accreditation processes, particularly through the Accreditation
Association for Ambulatory Health Care;
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An appreciation of the complexities of how identity may influence an individual’s health,
learning, and experiences as well as a deep, demonstrated commitment to building and
sustaining a diverse, inclusive community; and,
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A passion for the mission of higher education, of Johns Hopkins, and the success of the
individual and “whole” student.
Contact
Please send nominations, applications, and queries in confidence and electronically to:
Sue May, Partner
Alyssa Perez, Associate
Storbeck/Pimentel & Associates, LP
[email protected]
Johns Hopkins University is committed to recruiting, supporting, and fostering a diverse community
of outstanding faculty, staff, and students. As such, Johns Hopkins does not discriminate on the
basis of sex, gender, marital status, pregnancy, race, color, ethnicity, national origin, age, disability,
religion, sexual orientation, gender identity or expression, veteran status, or other legally protected
characteristic in any student program or activity administered by the university or with regard to
admission or employment.