E E R F Quids in! The UK’s Number 1 Money Magazine | ISSUE 26 Spring 2015 www.quidsinmagazine.com t Whhei e De “It’s aboeut time w ded demant respec ” AUXR M YO INSIDE! Advice on: ✔ Spending ✔ Saving ✔ Borrowing ✔ Earning THE BAILIFFS E L P M A The knock that no one wants S VINGS ONLINE SA ave Get online, s asy e ’s oodles. It CREDIT INGert RAcrT edit exp Our tells you how E L MP SA EAT FOR LESS Our simple cooking course starts here W IN! THIS FOOD PROCESSOR WORTH £170 YOUR MONEY BE INFORMED TAKE CONTROL THE WIN! Welcome This time last year, we reported how our reader survey proved that money worries were affecting our health. Almost a third of readers felt physically ill. More skipped meals. And over half were feeling anxious or depressed. We asked: What if all these people turned up at their local GP or Accident & Emergency department? This winter, hospitals were at breaking point with record numbers of people at their doors. Some witnessed increased signs of malnutrition and the BBC reported, “experts believe poor diet due to poverty is the main driving factor”. Coincidence? As White Dee reminds us, it’s time the press and politicians actually listened to real people and treated us all with respect. You, our readers, have already told us all they need to know. They might have worked it out by now. sor Proces ! d o o F A £170 worth p11 turn to E L P M A S ‘FREE’ BANK ACCOUNTS TO DISAPPEAR INSIDE 10 YEARS Jeff Editor Report says they will slowly be phased out [email protected] S In this issue… most people still wanted their banking to be free, and predicted that banks will start to introduce regular charges on their accounts while still offering a ‘free’ service that will be much more limited. This may be good news for credit unions and other Quids in! says… Free banking is bank service a myth. The OFT providers as revealed in 2013 that it will become on average we are clear what we charged £139 per actually pay for year by our bank our banking. E L P M A Jeff’s top tip… Streetbank.com is a great idea. It’s a list of things local to you that your neighbours are prepared to share, like drills and ladders and lifts… A report just published by Price Waterhouse Cooper suggests that free bank accounts will soon be a thing of the past @quidsinmagazine Sam Davies, retail banking leader at PWC said “current accounts are a product for which the minority can end up subsidising the majority”, referring to the fact that many more bank charges are paid by those with overdrafts or little money. The report found that unsurprisingly “Now I am the voice of the everyday person” White Dee page 12 “I’d pretend there was no one home” “Don’t apply for lots of credit at once” Beat the Bailiffs page 8 Credit ratings page 4 Quids in! magazine Address 3 Monmouth Place, Bath, BA1 2AT. Tel 08456 8049 06 Editor Jeff Mitchell Email [email protected] Publisher Steve Faragher Email [email protected] Comms Officer Hannah Cameron McKenna Email hannah@ socialpublishingproject.com Advertising Opportunities Debbie Wylde Copy Sales Rhiannon McNamara, Debbie Wylde Email [email protected], [email protected] In association with Quids in! Professional Network Quids in! makes every effort to ensure content is correct at the time of going to print. Readers should take specialist advice where necessary. Quids in! has no political allegiances, and opinions expressed are not necessarily those of the publisher or editor. Any relationship with advertisers or sponsors is always on the understanding that we retain our editorial independence. 2 | Quids in! Quids in! magazine is designed to help people understand and manage their money better. It is published quarterly by the Social Publishing Project, a social enterprise. Quids in! magazine is supported by Aon and Aviva. Aon arranges home contents insurance with Aviva for tenants of social and council housing. Ask your landlord if they have a scheme in place. BUZZ The latest news affecting you and your finances 250,000 UNDER MINIMUM WAGE In a recently-published report the TUC highlighted the growing problem of people not being paid the minimum wage by their employers. Frances O’Grady, the TUC’s general secretary (pictured), said failing to pay the minimum wage was “an A quarter of a million people paid less than they should be E L MP SA “An antisocial act that squeezes those workers who have the least.” Photo: TUC/Sarah Turton What a tweet! Video of the issue Stuart Broad @StuartBroad8 I’ve heard if you earn minimum wage in England you’re in the top 10% earners in the World. #stay #humble MINIMUM EFFORT I have made a deal with my children. They are responsible for clipping coupons and sorting through the flyers each week to find items on sale. Then I give them 50 per cent of the money they saved thanks to the coupons. Angie, Solihull Jeff says… Great idea Angie – that gets them learning young! 15% Number of apprentices not paid minimum wage 40% Of apprentice hairdressers not paid minimum wage if you’re underpaid call the Pay and Work Rights Helpline on 0800 917 2368 SPOTTED OUR QIMAG.UK LINKS? You can always follow up what you read in Quids in! by turning to the internet. Where we can, we'll point you in the right direction with short links. Simply type the qimag.uk/link (as it appears in the story) into the web address bar on your browser and press 'enter'. UNIVERSAL CREDIT Everything we need to know. Well done WM Homes! qimag.uk/qi26vid JOIN THE CONVERSATION… COUPON CRAZY £2.73 Minimum wage for apprentices E L P M A S It’s not quite that simple though is it? Stick to the cricket, Broady. £6.50 Minimum wage for people 21 and over antisocial act that squeezes those workers who have the least.” The TUC have called on the government to employ more inspectors. They’ve also asked for any companies known to be underpaying to be ‘named and shamed’. The underpayment is worst among apprentices and those working in social care, with some estimates suggesting that 10% of the latter are not paid minimum wage. According to the Trades Union Congress (TUC) workers in Britain are still being underpaid by dodgy employers @quidsinmagazine NUMBER CRUNCHED MINIMUM WAGE WIN £50 POST The Editor, Quids In! 3 Monmouth Place, Bath BA1 2AT EMAIL [email protected] TWEET @quidsinmagazine.com Have you got something you want to tell us, or a money-saving hint or tip to share? Each issue we’ll send £50 to our best letter writer, emailer or tweeter! Don’t forget to include your name and address. Quids in! | 3 T I D E CR WHERE E U D S ’ T CREDI E L P M A We’ve all heard of credit ratings, but what are they exactly? And why do they matter? Quids in! investigates... E S verybody has a credit rating, it’s just that we don’t always know it. Our credit rating contains details of all the loans and credit we’ve taken out and how up to date we are with repayments. Our credit rating matters because anyone we ask for credit will check our rating to see if we’re likely to pay the credit back, based on our history. And credit doesn’t just mean bank loans or credit cards, it also applies to things like telephone and broadband contracts, and gas and electricity too. If we’ve got a good credit rating we’re much more likely to get good credit, which can mean we pay less interest on any loans we take out, and we won’t have to have an expensive prepayment meter for gas or electricity. er areful with h c is E R I A L C . ver borrows e n d n a y e n mo nt on time e r r e h s y a p She CREDaIThighRAcrTedINitGrating as there’s not have ire joined Claire might look at. If Cla to g in ow rr bo edit file no history of panel) her cr ee (s e ng ha xc The Rental E grow would start to MEANitShard to get WHATeIT ig m ht find t sh tal At the momen join The Ren er if she can ev w e credit, ho or e’ll have m Exchange sh e future. choices in th E L P M A S IT RATING HOW TO IMPROVE YOUR CREDing . We can all improve our credit rat Jones’ Here are Experian’s expert James ing rat top tips to get a better credit DO ✔ Get on the electoral register ts ✔ Set up agreements to pay old deb ed to the ster regi are ts deb r you sure e Mak ✔ ress correct name and add make ✔ Borrow small amounts first and time on ts paymen ✔ Cancel unused credit cards apply ✔ Shop around for credit and only for you l dea best the d foun when you’ve – get to ly like are you it cred for ✔ Apply sites son useful tools on price compari allow you to do this 4 | Quids in! DON’T ✘ Miss payments or make late payments if you can help it ✘ Apply for lots of credit at once ✘ Neglect repayment requests (you could be issued with a court judgment that stays on your credit report for six years) If you’ve got any other questions about credit ratings you can tweet James @AskJames GETTING A COPY OF YOUR CREDIT RATING Quids in! recommends getting a copy of your report if you’re planning to apply for a major financial product like a mortgage, or if you’re having trouble getting credit so you can find out why. By law, you can get a copy of your credit report for £2. You can either do this online at www.experian.co.uk/ consumer/statutory-report.html or by writing to Customer Support Centre, Experian Ltd, PO Box 8000, Nottingham NG80 7WF. Enclose a cheque for £2 payable to Experian and tell them all your addresses for the last six years. In association with LUCY is behind with her credit c ard payments and ig noring the letters that are pil ing up E L P M A CREDIT RATING Her history of miss ed payments will count against her and he r credit rating will be affected S WHAT IT MEANS Lucy is unlikely to have her applicatio ns for credit accept ed and may even struggle to get a mobile ph one contract. Gas and electricity provid ers would want he r to be on a pre-paym ent meter MIKE’S pretty . good with his cash pays He borrows but he e back, mostly on tim E L P M A S TING as CREDIT RA wi He ll be seen Mike’s will be high. who pays back what a reliable customer he borrows WHAT ITofMgeEAttiNS ng low rates if ce Mike has more chan w money or get credit rro bo to s ed he ne GETTING YOUR CREDIT RATING PUT RIGHT, IF IT’S WRONG If you think there’s a mistake on your credit report you can get it put right by contacting Experian by email at consumer. [email protected] or by writing to Customer Support Centre, Experian Ltd, PO BOX 9000, Nottingham NG80 7WP EXPERIAN’S RENTAL EXCHAN GE PROGRAMME In the past, the odds were stacked against social housing tenants when it came to building up a good credit rating. Monthly rents didn’t count, while mortgage payments did – a system that really favoured hom eowners. The good news is that a new initiativ e called The Rental Exchange is finally levelling the play ing field. With The Rental Exchange, your landlord shar es details of your regular rent payments with lenders via Experian, the UK’s leading credit agency. According to Big Issue Invest, whic h masterminded the initiative, more than 70% of social housing tenants will be able to improve their credit ratin gs with The Rental Exchange. For you, that could mea n access to safer and more affordable credit. By giving lenders reliable informa tion about who you are and where you live, The Rental Exchange also helps you pass online identity checks and get preferable rates for goods and services. Ask your landlord if they’re part of The Rental Exchange. Experian runs the UK’s leading credit reference agency. Other agencies are available Quids in! | 5 twitter.com/MyHomeFinance My Home Finance There for you, fair for you A £300 loan from us could save you as much as £160 compared to a doorstep loan E L P M A S Loan examples Total amount of credit My Home Finance £300 Doorstep loan £300 (representative example) E L P M A Duration APR of agreement Annual interest rate Interest payable Admin fee Weekly Total payment amount payable 52 weeks 69.5% APR 22.89% fixed £68.68 £15.00* £7.09 £383.68 52 weeks 272.2% APR 82.00% fixed £246.00 £10.50 £546.00 S *Administration fee is 5% of the amount borrowed to be paid up front. Call us on 0121 212 9568 www.myhomefinance.org.uk Terms and conditions apply. Finance subject to status, aged 18s and over. Comparison figures correct as at November 1st 2014. Finance provided by My Home Finance Limited, 25 Procter Street, London WC1V 6NY. My Home Finance is a not for profit social enterprise. Company registration number is 7236812. TRAWLING FOR G N I S V A S LE P M SA Among other things, the web is like a massive net designed to help shoppers trawl for the best deals 4 FREE YOURSELF According to our research, a quarter of Quids in! readers have no access to the internet. And among those who are online, just 43% would shop online. Yet the same survey also showed that people using computers were clealry better off. So how can everyone share the riches that the web can bring? 1 Sometimes it costs a bomb just to rid yourself of old kit but if it could be new to someone else, post it on freegle.org or Google search ‘charity donation pick up’ or try qimag.uk/re-use1 MINE IS BIGGER THAN YOURS 5 BILLS, BILLS, BILLS Compare online bargains with what’s in the local shops. Looking for a TV or something small like a CD? Type what you’re looking for into the search bar on google.com or yahoo.com and see who’s selling it cheapest 2 DEAL ME IN 3 FREE FOR ALL There are hundreds of special offers online. Vouchercloud.com, for example, will tempt you with online offers and deals you can claim locally. It’s only a saving if you were going to splash out anyway, though SAVED £12.85 E L P M A S You can pick up a load of stuff for free or cheap with websites like freegle. org, myskip.com and gumtree.com. Anything from carpets to cardigans are out there, with a little virtual digging Many are sceptical about comparison sites. More regulation is needed but in the meantime, using a couple at a time will maximise your chance of finding the cheapest gas, electric, insurance and more, whatever deals may have been struck between the site and the suppliers IN JUST TEN MINUTES ON THE NET WE SAVED OURSELVES… 6 GET WIRED Buying DVDs? Subscribing to Netflix or Amazon (even if you buy a cable linking your computer and TV) could save money, or check out what’s on YouTube for free. Love CDs? Listen to almost any music on Spotify. Quids in! has just launched a YouTube Channel with a free music playlist for readers – save yourself the cost of the latest Now! CD: qimag.uk/qipop1 7 LOOKS TOO GOOD? Most things that look too good to be true usually are but if you want to know for sure, check it out online. Search for reviews or check out the small print We landed a smart shoe storage cabinet worth £31.99 for free from SAVED £31.99 Freegle And got ourselves a swanky haircut and condition for just £15 instead of £55 on Vouchercloud SAVED £40 One word of caution ... Good websites are about helping their visitors. They recognise they’ll make money in the end if people feel good about their brand. But everyon e is trying to make money, so watch out for the ads, requests for your email (unless you can clearly turn down spam), and ‘in app purchases’ where parents have been caught out letting their kids play games. We signed up to Spotify for free and saved ourselves £12.85 on the latest Now! CD L TOTA S G SAVIN 4! £79.8 Quids in! | 7 TRUE-LIFE STORY BEAT THE ? S FF BAILIM E L P SA ever you've wondered It's thankfully a rare event, but if s at the door, here's what to do when the knock come our definitive guide… I “ just couldn’t face reading the letters any more,” says Danny. “I know I should have done something about them, but I was just unable to cope.” “I knew the bailiffs would come sooner or later. If I was at home during the day I used to draw all the curtains and if there was a knock at the door I’d pretend there was no one home. I’d dash around turning the telly and lights off. Once I even hid behind the sofa because I thought someone was peering through the window looking for me.” “Then one day my wife answered the door. And before I could stop her she’d asked them in. In the end I don’t really know what I’d been so scared about. They took away the telly, but that was the only thing they thought was worth taking. And they weren’t even that mean about it, just a bit big and scary.” “And funnily enough that kind of sorted me out. We had a blazing row that night, “I thought someone was peering through the window looking for me" E L P M A S but in the end I had to admit I was wrong. Then I started the process to become bankrupt, and now, two years later, it feels like I can really start again, without all the debts hanging around me.” Danny’s story is a familiar one to us all in these difficult times. But he could have made life easier by facing up to his problems sooner. Sometimes though the Bailiffs have to be faced, and if they do it’s worth knowing what your rights are… STAY ON TOP OF YOUR DEBTS The best way we can stop the bailiffs from coming round is to deal with our debt problems. That means contacting the people we owe money to and arranging a repayment plan. If we can’t face doing it ourselves we can get a charity like StepChange to do it for us. They’ll negotiate with the people we 8 | Quids in! owe money to on our behalf. See the useful numbers on page 11. However we sort out our debts, we must remember that some are more important than others. Rent, council tax and court fines all need to be at the top of the pile, these are the debts that can get you evicted or put into prison. THE QUIDS IN! GUIDE TO DEALING WITH THE BAILIFFS IDENTIFY THEM Before you let a bailiff in to take your things or pay them, ask to see: ¬ proof of their identity, eg a badge, ID card or enforcement agent certificate ¬ which company they’re from ¬ a telephone contact number ¬ a detailed breakdown of the amount owed. Remember you can challenge this if you don't agree Anyone who claims to be a bailiff and isn’t one is committing fraud. OPTION 2 PAY THEM You can pay the bailiff on the doorstep – you don’t have to let them into your home. ¬ make sure you get a receipt to prove you’ve paid ¬ if you can’t pay all the money right away, speak to the bailiff about how you could pay the money back ¬ offer to pay what you can afford in weekly or monthly payments The bailiff doesn’t have to accept your offer. E L P M A OPTION 1 DON'T LET THEM IN S You usually don’t have to open your door to a bailiff or let them in. Bailiffs can’t enter your home: ¬ by force, eg push past you ¬ if only children under 16 or vulnerable people (eg disabled) are present ¬ between 9pm and 6am ¬ through anything except the door Bailiffs are allowed to force their way into your home to collect unpaid criminal fines, Income Tax or Stamp Duty, but only as a last resort. If you don’t let a bailiff in or agree to pay them: ¬ they could take things from outside your home, eg your car ¬ you could end up owing even more money If you do let a bailiff in but don’t pay them they may take some of your belongings. They could sell the items to pay debts and cover their fees. OPTION 3 DO LET THEM IN If you let a bailiff into your home, they may take some of your belongings to sell. They'll start by making a list of everything you have. Bailiffs can take luxury items – eg a TV or games console. Once you've let them in they can take what they want with a few exceptions. They can’t take: ¬ things you need, eg your clothes, cooker, fridge ¬ work tools and equipment which together are worth less than £1,350 ¬ someone else’s belongings. You’ll have to prove that someone else’s goods don’t belong to you. Thanks to Arfan Bhatti. http://me.arfanbhatti.com E L P M A S Quids in! | 9 The Rental Exchange E L P M A S E L P M A S The Rental Exchange - Helping you get safer, more affordable credit Through the Rental Exchange your landlord can help you to build your credit score, by sharing details of your regular rent payments. Homeowners already benefit from this as mortgage providers share payment histories automatically. A better credit score may help to: • Open a bank account • Get a new credit card • Have a loan application approved • Shop online • Receive better gas and electricity rates • Receive better mobile phone rates Ask your landlord about joining the Rental Exchange today. By Social Entrepreneurs For Social Entrepreneurs Odds & Ends The page that has all the bits that don’t fit anywhere else! PRIZE CROSSWORD Win a Food Processor worth £170 WIN! 4 5 8 S 11 12 ACROSS 5. Food in the Rover’s Return (6) 7. Remove skin (4) 8. Traditional with chips (4) 10.Oriental pasta (6) 11.Cuppa (3) 12.It’s a fruit, actually (6) DOWN 1. Another name for peanut (6,3) 2. Slice with knife (4) 3. Place to cook food (7) 4. Cookery boss (4) 6. Green or black, pressed for oil (5) 9. Sweet stuff bees make (5) THE QUIDS IN! SIMPLE COOKING COURSE E L MP SA DEBT ADVICE Get in touch with any of the organisations below to get free advice and help. CREDIT UNIONS • National Debtline fornotare Credit unions ✆ 0808 808 4000 profit organisations that www.nationaldebtline. , unts acco bank ide prov co.uk They loans and savings. • StepChange Debt Charity may help people the banks ✆ 0800 138 1111 l loca your nd fi won’t. To www.stepchange.org credit union call ✆ 0161 Offers free debt 832 3694 or visit www. management plans, debt .uk. n.co unio edit findyourcr advice and more. • Citizens Advice S EFIT BEN www.citizensadvice.org. and t men • For unemploy uk. work-related benefits talk in Wales call ✆ 08444 . Plus e entr to Jobc 77 20 20 England call ✆ or ies • People with disabilit 08444 111 444 carers should contact the 9 10 ✆ QUIDS IN! USEFUL NUMBERS Benefit Enquiry Line (✆ 0800 882200) and for Child Benefit and tax credits call the Inland Revenue (✆ 0845 300 3900). • Council Tax and Housing Benefit is dealt with by your local council. • Pensioners should call the Pensions Service (✆ 0800 99 12340). 6 7 To enter the draw simply complete the crossword and pop it in the post to us. Don’t forget to include your name and address. Send your completed crossword to Kenwood Mixer, Quids in!, 3 Monmouth Place, Bath BA1 2AT. Or you can enter by taking a pic of your completed crossword and sending it to editor@quidsinmagazine. com. Closing Date 31st May 2015. See our website for our standard terms and conditions. LOAN SHARKS The National Illegal Money Lending Team tackles loan sharks. To report a loan shark anonymously you can call them 365 days a year on ✆ 0300 555 2222, text LOAN SHARK and your details to 60003 or email them at reportaloanshark@ stoploansharks.gov.uk. In Wales call ✆ 0300 123 3311or send an email to [email protected] 3 2 E L P M A We’ve got a top-of-the-range Kenwood Multi-Pro Food Mixer to give away to one lucky reader... The Multipro FDM790 includes a 3 litre bowl for family sized meals, a 0.5 litre mini bowl for chopping small quantities and a 1.5 litre thermo-resistant blender for making ice cold smoothies or hot soups with no risk of cracking. It also has built in scales so no more weighing everything out before you put it in the bowl! HOW TO ENTER 1 1. Simple Tomato Sauce A simple tomato sauce can be the basis of so much good food. And this one is easy, inexpensive and delicious. Put seafood in it and serve it over jacket potatoes. Add minced beef and red kidney beans and you’ve got chilli con carne. Blitz it to make the best-tasting pizza topping ever. And it’s even great, served just as it is, with some pasta and a sprinkle of cheese. INGREDIENTS • 1 400g Tin Chopped Tomatoes (or half a dozen chopped fresh ones) • 1 tbsp oil • 1 medium onion • 1 carrot • 1 garlic clove (optional) • 1 chilli (optional) • 1 bay leaf • A pinch of sugar • A teaspoon of vinegar • A pinch of dried herbs • Salt and pepper to taste SERVES 2-4 COSTS 60p METHOD 1. Chop the onion and chilli, grate the carrot and crush the garlic. Put the oil in a frying pan over a medium heat. Add onion, bay leaf, carrot, garlic and chilli and fry until soft. 2. Add the tomatoes, herbs, sugar and vinegar and cook over a low heat – the longer the better. Add water if needed, to keep it moist. 3. Taste it, add salt and pepper. Fish out the bay leaf. Serve. Visit www.quidsinmagazine.com for more recipes and cooking ideas Quids in! | 11 IN THE KNOW… DEIRDRE KELLY E L P M SA She’s better known as ‘White Dee’, off Benefits Street, and she’s got a lot to say about attitudes to people claiming benefits I ’m just me. I’m normal. Do you know what I mean?” Talking to Dee Kelly is a breath of fresh air on a dull winter morning. The star of Benefits Street and Celebrity Big Brother tells Quids in! that she’s keeping her feet on the ground. She hasn’t changed, she claims, and it seems she has and she hasn’t. Benefits Street first aired in January 2014 and followed the residents of Birmingham’s Turner Street. It claimed to present the reality of life for benefit claimants and their neighbours but simply added fuel to critics who blame poorer people for their poverty. Viewers often asked: ‘Why would people agree to go on TV like this?’ “The production company duped us,” Dee, (known on the programme as White Dee), 12 | Quids in! E L P M A explains. “We were told it would be about how you get on and how we help each other but it turned out to be something else, something controversial. I suppose 12 million people wouldn’t watch a television programme about how we helped each other.” “It backfired, though, because now I am the voice of the everyday person.” It’s true. Dee appeared on the Daily Politics in December. In a short clip for the show, Dee argued claimants are not wrong for claiming, it was the S “I’m just m I’m normal.e. Do you know what I mea n? government that set up the system and they should look at themselves if they’re not happy about it. Speaking with an unpolished Brummie accent, she seemed to disarm the politicians and presenters. “It was really weird. Politicians don’t seem to come face to face with real people and when they do they’re surprised to find we’re not stupid. I think real people like us really do need to demand respect.” Dee laughs raucously at the idea of running for election right now. She aims to stay true to her roots but accepts Benefits Street put her in a position to make a good deal of money: “My priorities are my kids. I’m riding the wave. There is a new reality series coming up but nothing lasts forever.” Like most other media talking about claimants, the internet reveals plenty of hatred towards Dee. “The media think it’s okay to label people ‘the scum of the earth’. We’re still called benefit cheats and scroungers, described as lazy, told to get a job – a year later. I just live in the knowledge that they don’t know me.” Her advice to people who are struggling is to ask for help. “You can be proud but if you need help, ask for it. I’ve been there and there’s definitely a pride thing but if I had asked for help I wouldn’t have ended up with a criminal record.” “Communities help each other. We were labelled the worst scroungers in Britain but we were helping each other.” WATCH THE VIDEO See Dee’s short clip for the Daily Politics: qimag.uk/Dee1
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