Cheetah Management Reports
User Guide
Copyright © 2008
Last updated 04.06.2008
Cheetah User Guide
Maxgaming Qld
Table of Contents
1
2
3
4
5
6
Introduction.....................................................................................................................2
Sorting on Reports ..........................................................................................................3
2.1
Exporting Reports ....................................................................................................3
Monthly Overview Report .............................................................................................4
3.1
Balancing and Taxation Snapshot .......................................................................4
3.2
Annual Turnover ......................................................................................................5
3.3
Top 10 Machines .....................................................................................................6
3.4
Bottom 10 Machines...............................................................................................6
3.5
Manufacturer Performance ..................................................................................7
3.6
Player Loyalty Summary .........................................................................................8
Game Performance Reports ........................................................................................9
4.1
Machine Performance – Monthly ........................................................................9
4.2
Machine Performance........................................................................................ 10
4.3
Game Performance Report ............................................................................... 11
4.4
Conversion Performance Report....................................................................... 11
4.5
Jackpot Group Performance Report ............................................................... 12
Auditing Reports .......................................................................................................... 14
5.1
Hopper Variance ................................................................................................. 14
5.2
Cash Audit ............................................................................................................ 15
Tax Calculator.............................................................................................................. 17
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Cheetah User Guide
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1 Introduction
Cheetah is a management reports application developed specifically for
Maxgaming Clients.
The application has been designed to give Gaming Managers a powerful tool to
track performance of their gaming venue.
There are 2 types of reports available:
• Auditing reports
• Performance reports
The reports were developed using feedback from existing Wildcat users who
required an in-depth analysis reporting tool.
This document serves as a User guide and describes the functionality behind each
report and how to interpret each report.
The auditing reports have a summary of where to look for variances in each
column.
For advice on analysis of figures or to report problems with figures within Cheetah
please contact your Account Manager or contact the Maxgaming Help Desk on
1800 700 116.
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2 Sorting on Reports
All Reports in Cheetah have default ranking or order in which the information is
displayed.
To change the order of the information in the reports simply click on any column
heading.
This will then order or rank the list by that column. Clicking the column heading
again will change the sort order from ‘highest to lowest’ to ‘lowest to highest’
based on that column heading.
Example: Sorted by Turnover
Example: Sorted by Taxable Win
Please note that click sorting is not available on all reports eg. Conversion
Performance as the calculations are distorted if the order is changed.
2.1 Exporting Reports
All reports can be exported to another format if desired using the export function.
Click on the Export button at the top of the screen ->
Choose the type of file to be exported and then BROWSE to send the exported file
to the preferred destination. Click OK to perform the export.
As a number of calculations and all formatting are performed within Cheetah, the
layout of the data when exported will differ to the report.
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3 Monthly Overview Report
The Monthly Overview report consists of a number of reports combined into one
summary report.
It is a powerful tool for a manager to use as a performance measure for
comparing many parts of gaming at the venue.
The report is made up of the following sections/reports:
•
•
•
•
•
•
Balancing and Site performance Snapshot
Historical graphs - Annual Turnover and Taxable Win for the last 13 months
Bottom 10 machines
Top 10 machines
Manufacturer Performance
Player Loyalty Summary
These reports can also be run separately if desired.
3.1 Balancing and Taxation Snapshot
The Balancing Snapshot provides a monthly summary of balancing for the site. It
also shows taxable win and Net after tax figure.
The Return to Player figure is the actual sites return to player for the month.
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3.2 Annual Turnover
Shows the monthly turnover and taxable win for the previous 13 months. This allows
the user to see the performance of the site over recent months and also for the
same month last year.
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3.3 Top 10 Machines
Lists the Top 10 machines ranked by daily Avg Turnover.
3.4 Bottom 10 Machines
Lists the Bottom 10 machines ranked by Avg Daily Turnover.
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3.5 Manufacturer Performance
The Manufacturer Performance report shows how well each manufacturer is
performing at the site based on % site compared to % turnover.
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3.6 Player Loyalty Summary
The loyalty summary shows current month and historical data.
Definitions
• Patrons Gaming - The total number of patrons who played a machine using
a player card.
• Card Usage - The % of total turnover for the month for players using cards.
The Transaction Types show the activity for the month of the report.
• Points Accrued Gaming – Value of points gained for Machine Play
• Points Accrued POS - Value of points gained for retail purchases
• Points Redeemed Patron – Value of points redeemed from kiosk or Mgt PC
voucher.
• Points Redeemed POS – Value of points redeemed from retail sales.
• Points Adjustment Management PC – Value of points that were added or
subtracted from patrons using the Management PC.
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4 Game Performance Reports
4.1 Machine Performance – Monthly
The Machine Performance - Monthly report ranks individual machine performance
based on the turnover for a month. Operational days and percent on report is also
shown.
Machines attached to a random jackpot are indicated with an asterix(*).
It shows the turnover for the past 3 months for comparison.
The report can only be run for a monthly period. If weekly or 2 monthly reports are
required use the Machine Performance Report.
Clicking on each column heading will resort the report.
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4.2 Machine Performance
The Machine Performance report ranks individual machine performance based on
the turnover for a month. Operational days and percent on report is also shown.
The period of the report is user defined by end and start date.
Clicking on each column heading will resort the report.
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4.3 Game Performance Report
The Game Performance report groups like games together and ranks the
performance of the game. By default the report ranks by Avg Daily Turnover.
By clicking on the Avg Daily Taxable Win column the report will sort by that column.
Clicking the Avg Bet column the report will sort.
Please note that Average Daily Taxable Win figures for individual game types can
be mis-represented if a machine has had a substantial jackpot hit during the
period.
4.4 Conversion Performance Report
The Conversion Performance report identifies any machines that have had a
game change for the period of the report.
It compares the Average Daily Turnover(ADT) of the original game with the new
game and expresses the change as a percentage of the original game ADT.
A negative change shows that the game has had a decrease in ADT when
compared to the original game. There is an example of this report on the following
page.
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4.5 Jackpot Group Performance Report
The Jackpot Group Performance Report allows you to compare different jackpot
link products along with Stand Alone machines.
It includes a table that shows the Avg Daily Turnover and Avg Daily Taxable Win for
each group.
The report also shows the percentage of floor space, site turnover and Taxable
Win.
The table above is then represented as 2 graphs, as shown on the following page.
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5 Auditing Reports
5.1 Hopper Variance
The Hopper Variance report identifies variances between expected and actual
hopper levels.
Identifying diverter faults, Hopper Fill discrepancies and instances where loose coin
in the base of the EGM is reported in the correct area (hopper or cashbox).
A variance explanation has been provided at the bottom of this report to assist
Manager’s in reconciliation and investigating any discrepancies.
The report can be run for an entire month or on a daily basis, however, to be
accurate the hopper level must be entered in Wildcat via Accounts Data Entry
prior to the report being produced. Eg. Hoppers were weighed before trade on
the 1st June 2004, Hoppers were then weighed again on 3rd June prior to trade
along with a Coin and Note Clearance. The coin and note clearance data was
entered for the 2nd June and the Opening Hoppers for the 3rd June.
A Hopper Variance report can then be run for the period 1 June to 3 June (as
below).
NB. Old DUCMs protocol machines will have a negative hopper variance due to
the machine’s coins in meter not distinguishing between coins and notes in. These
Machines are easily identified by an asterix (*) next to the serial number.
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Variance Explanations:
1. Closing Hopper Variance with (i) Cashbox Variance but no Win Variance possible divertor fault. (ii) Win Variance but no Cashbox Variance - Closing Hopper
value has been over/under stated - Opening hopper was weighed or reported
incorrectly (in this case the Win Variance will balance over 2 months)
2. Win Variance with (i) No Cashbox or Hopper Variance - Variance is due to one
of the following: Note Clearance, Hopper Fills, Cancel Credits, Handpaid Jackpots
& Short Pays - If variance amount is similiar to $160, check reported Hopper Fills.
5.2 Cash Audit
The Cash Audit Report provides a method for balancing the cash in and cash out
for each of EGM on a weekly/daily/monthly basis.
To be accurate the hopper level must be entered in Wildcat via Accounts Data
Entry prior to the report being produced.
The Cash Audit looks at coins in and out of the top(hopper) and bottom(cashbox)
of the machine and will show variances for each. As with the Hopper Variance
Report it can be run monthly or daily depending on when clearances are
performed and hoppers weighed.
Due to the number of columns on the report and the large values involved the
totals at the end of the report are listed down the page.
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Variance Explanations:
1. Variance Top (K)
(i) If variance amount is similar to $160, check reported Hopper Fills. Eg: If Variance
is a $-160.00, it is likely that a Hopper Fill has been reported but was not physically
put into the EGM. If variance is $160.00 then a Hopper Fill was physically put into
the EGM and no voucher was created.
(ii) Opening or Closing Hopper value has been over/under stated (in this case the
Win Variance will balance over 2 months).
(iii) Diverter fault – Top (K) and Cashbox (M) variances will balance. Diverter faults
do not affect the Win Variance.
2. Variance Cashbox (M)
(i) Diverter fault – Top (K) and Cashbox (M) variances will balance and Variance
Total (L) will be nil. Diverter faults do not affect the Win Variance.
(ii) Check for discrepancies in Note and Coin Clearances during the report period.
(iii) EGM may have been converted or disposed during the report period. In which
case the Close Hopper will be zero. Total Variance (L) will also be correct.
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6 Tax Calculator
Within Cheetah is a Tax calculator.
Look in Applications or select the calculator button.
Select either Hotel/Tav or Club. Input the amount of Taxable Win and press
Caculate. The tax is calculated.
MGT :
MFL :
GST :
Total :
Monthly Gaming Tax
Health Services Levy (formally Major Facilities Levy)
Goods and Services Tax
All above added together.
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