Trusted Experienced Connected The Employment Network: social media as a recruitment tool Kelly Global Workforce Index 2011 Survey Social media/networking topic detailed tables: New Zealand 0800 4 KELLY kellyservices.co.nz Recruitment | outsourcing | consulting Recruitment | outsourcing | consulting 0800 4 KELLY kellyservices.co.nz Kiwis worried social network content could damage career prospects • Online jobs the leading source of work • Almost a quarter of Kiwis worried about their social network content • Nearly a third edit social network content to avoid work problems While over of a quarter of Kiwis go online to hunt for work, many are increasingly concerned about the material they have posted on social networking sites and the impact it could have on their career, according to the latest survey results from global workforce solutions leader, Kelly Services®. According to the Kelly survey, 25% of New Zealand men and 22% of women are worried that material from their social networking sites could adversely impact their careers. And to prevent career problems, 30% of women and 28% of men deliberately censor or edit their personal social network content. The findings are part of the Kelly Global Workforce Index*, which obtained the views of approximately 97,000 people in 30 countries, including over 1,800 in New Zealand. Kelly Services managing director Debbie Grenfell says the survey shows that while social media is becoming active as an employment tool, so too is apprehension about the damage it can have on careers. The survey shows 27% of respondents secured their most recent position through an online job posting – the leading source of jobs – ahead of “word-of-mouth” referrals, used by 23%, recruitment/staffing firms (20%), direct approaches from employers (12%), print advertisements (10%), and “other” methods (7%). While social media sites play a small role in getting a job – with only 1% of respondents securing their most recent jobs through a social network – Kiwis are increasingly aware of the impact their online activity could have on their careers. “We are finding more people are using social networks to look for work because it allows them to target exactly the job they want, and even the organisation where they want to work,” says Debbie Grenfell. “Even though a small percentage of people actually secured their most recent job through social networking, 17% are scouring social media sites, such as Facebook®, LinkedIn® and Twitter®, seeking job openings.” “At the same time, social networks are becoming an increasingly valuable tool for employers looking to find someone who is the right fit for their organisation.” Despite their concerns, many Kiwis also believe being active online is essential for their career development, with 27% of men and 21% of women using their social networks to improve their job prospects. Younger workers rely more heavily on social networking, with 33% of Gen Y (aged 18-29) respondents say it is essential to be active in social media in order to advance their careers. Other results of the survey in New Zealand show: • Facebook is the most popular social media site for Gen Y (aged 18-29) respondents to look for work but LinkedIn is more popular with Gen X (aged 30-47) and baby boomers (aged 48-65) • 35% of respondents say their employers have social networking policies that regulate use at work • Industries where employees are most active in online conversations include Travel/Leisure, Utilities, and Retail • Those most active in searching for jobs online are in Wellington, where 21% use social networking to seek work, followed by Auckland (18%), Waikato (15%), and Canterbury (10%). And despite the rise in popularity of social networking, the vast majority of respondents (68%) spend an hour or less per day on social media sites, while 19% spend no time at all. Only 13% spend an hour or more each day. “It’s clear that social networking is changing the way that people seek out work and engage in conversations about work opportunities. Like any new technology, people are learning that there are positives and negatives, and they need to be careful that they are tapping into the best elements of the Internet when their careers are involved,” Debbie Grenfell concludes. About the Kelly Global Workforce Index™ The Kelly Global Workforce Index is an annual survey revealing opinions about work and the workplace from a generational viewpoint. Approximately 97,000 people from the Americas, APAC and EMEA responded to the 2011 survey with results published on a quarterly basis. Kelly Services was the recipient of a MarCom Platinum Award in 2010 and a Gold Award in 2009 for the Kelly Global Workforce Index in the Research/Study category. Recruitment | outsourcing | consulting 0800 4 KELLY kellyservices.co.nz Trusted Experienced Connected Detailed tables by gender Kgwi 2011 Survey 5 Question SM26. How did you secure your most recent job? New Zealand Males Females Persons Numbers 494 Online job board 245 249 Social media site 13 12 25 Word-of-mouth 183 226 409 75 107 182 Direct approach from employer 112 113 225 Recruitment/staffing company/head hunter 141 212 353 50 70 120 819 989 1,808 Online job board 30% 25% 27% Social media site 2% 1% 1% Word-of-mouth 22% 23% 23% Print advertisement Other Total Percent 9% 11% 10% Direct approach from employer 14% 11% 12% Recruitment/staffing company/head hunter 17% 21% 20% 6% 7% 7% 100% 100% 100% Print advertisement Other Total Question SM27. Do you search for jobs on social networking sites? New Zealand Males Females Persons Numbers Yes 165 150 315 No 650 833 1,483 4 6 10 819 989 1,808 Yes 20% 15% 17% No 79% 84% 82% 0% 1% 1% 100% 100% 100% Don't know Total Percent Don't know Total Recruitment | outsourcing | consulting 0800 4 KELLY kellyservices.co.nz Trusted Experienced Connected Question SM28. If yes, which social networking sites do you use to search for jobs? New Zealand Males Females Persons Numbers Facebook Twitter LinkedIn 103 55 48 2 4 6 48 23 71 10 Blogs 6 4 Other 42 54 96 153 133 286 36% 36% 36% 1% 3% 2% 31% 17% 25% Total Percent Facebook Twitter LinkedIn Blogs 4% 3% 3% Other 27% 41% 34% 100% 100% 100% Total Question SM29. Do you worry that material from your social networking page could adversely impact your career? New Zealand Males Females Persons Numbers Yes 205 218 423 No 512 657 1,169 Don't know 102 114 216 Total 819 989 1,808 Yes 25% 22% 23% No 63% 66% 65% Don't know 12% 12% 12% 100% 100% 100% Percent Total Kgwi 2011 Survey 7 Question SM30. Do you deliberately censor/edit content on your social networking site in order to avoid career problems? New Zealand Males Females Persons Numbers Yes 233 295 528 No 508 582 1,090 78 112 190 819 989 1,808 Yes 28% 30% 29% No 62% 59% 60% Don't know 10% 11% 11% 100% 100% 100% Don't know Total Percent Total Question SM31. Do you feel it is essential to be active on social media in order to advance your career? New Zealand Males Females Persons Numbers Yes 224 208 432 No 502 669 1,171 93 112 205 819 989 1,808 Yes 27% 21% 24% No 61% 68% 65% Don't know 11% 11% 11% 100% 100% 100% Don't know Total Percent Total Recruitment | outsourcing | consulting 0800 4 KELLY kellyservices.co.nz Trusted Experienced Connected Question SM32. Does your employer have a social media/social networking policy that regulates use at work? New Zealand Males Females Persons Numbers Yes 253 375 628 No 383 414 797 Don't know 183 200 383 Total 819 989 1,808 Yes 31% 38% 35% No 47% 42% 44% Don't know 22% 20% 21% 100% 100% 100% Percent Total Question SM33. How much time do you spend on social media sites each day? New Zealand Males Females Persons Numbers Less than 30 minutes 365 430 795 30 minutes-1 hour 192 249 441 1-2 hours 63 96 159 More than 2 hours 28 44 72 Never 171 170 341 Total 819 989 1,808 Less than 30 minutes 45% 43% 44% 30 minutes-1 hour 23% 25% 24% 1-2 hours 8% 10% 9% More than 2 hours 3% 4% 4% 21% 17% 19% 100% 100% 100% Percent Never Total Kgwi 2011 Survey 9 Recruitment | outsourcing | consulting 0800 4 KELLY kellyservices.co.nz Trusted Experienced Connected Detailed tables by generation group Kgwi 2011 Survey 11 Question SM26. How did you secure your most recent job? New Zealand Gen Y Gen X Baby-boomers All Persons Online job board 237 169 88 Social media site 10 10 5 25 Word-of-mouth 182 158 69 409 Print advertisement 57 66 59 182 Direct approach from employer 92 79 54 225 Recruitment/staffing company 130 152 71 353 48 44 28 120 756 678 374 1,808 Online job board 31% 25% 24% 27% Social media site 1% 1% 1% 1% Word-of-mouth 24% 23% 18% 23% Numbers Other Total 494 Percent 8% 10% 16% 10% Direct approach from employer 12% 12% 14% 12% Recruitment/staffing company 17% 22% 19% 20% 6% 6% 7% 7% 100% 100% 100% 100% Baby-boomers All Persons Print advertisement Other Total Question SM27. Do you search for jobs on social networking sites? New Zealand Gen Y Gen X Yes 146 109 60 315 No 604 566 313 1,483 Numbers 6 3 1 10 756 678 374 1,808 Yes 19% 16% 16% 17% No 80% 83% 84% 82% 1% 0% 0% 1% 100% 100% 100% 100% Don't know Total Percent Don't know Total Recruitment | outsourcing | consulting 0800 4 KELLY kellyservices.co.nz Trusted Experienced Connected Question SM28. If yes, which social networking sites do you use to search for jobs? New Zealand Gen Y Gen X Baby-boomers All Persons 67 25 11 5 1 0 6 23 29 19 71 10 Numbers Facebook Twitter LinkedIn 103 Blogs 5 4 1 Other 39 34 23 96 139 93 54 286 48% 27% 20% 36% 4% 1% 0% 2% 17% 31% 35% 25% Total Percent Facebook Twitter LinkedIn Blogs 4% 4% 2% 3% Other 28% 37% 43% 34% 100% 100% 100% 100% Total Question SM29. Do you worry that material from your social networking page could adversely impact your career? New Zealand Gen Y Gen X Baby-boomers All Persons Yes 210 141 72 423 No 483 463 223 1,169 Numbers 63 74 79 216 756 678 374 1,808 Yes 28% 21% 19% 23% No 64% 68% 60% 65% 8% 11% 21% 12% 100% 100% 100% 100% Don't know Total Percent Don't know Total Kgwi 2011 Survey 13 Question SM30. Do you deliberately censor/edit content on your social networking site in order to avoid career problems? New Zealand Gen Y Gen X Baby-boomers All Persons Yes 248 181 99 528 No 455 422 213 1,090 Numbers 53 75 62 190 756 678 374 1,808 Yes 33% 27% 26% 29% No 60% 62% 57% 60% 7% 11% 17% 11% 100% 100% 100% 100% Don't know Total Percent Don't know Total Question SM31. Do you feel it is essential to be active on social media in order to advance your career? New Zealand Gen Y Gen X Baby-boomers All Persons Yes 248 132 52 432 No 424 470 277 1,171 Numbers 84 76 45 205 756 678 374 1,808 Yes 33% 19% 14% 24% No 56% 69% 74% 65% Don't know 11% 11% 12% 11% 100% 100% 100% 100% Don't know Total Percent Total Recruitment | outsourcing | consulting 0800 4 KELLY kellyservices.co.nz Trusted Experienced Connected Question SM32. Does your employer have a social media/social networking policy that regulates use at work? New Zealand Gen Y Gen X Baby-boomers All Persons Yes 261 251 116 628 No 348 281 168 797 Don't know 147 146 90 383 Total 756 678 374 1,808 Yes 35% 37% 31% 35% No 46% 41% 45% 44% Don't know 19% 22% 24% 21% 100% 100% 100% 100% Numbers Percent Total Question SM33. Do you search for jobs on social media sites each day? New Zealand Gen Y Gen X Baby-boomers All Persons Less than 30 minutes 310 328 157 795 30 minutes-1 hour 250 146 45 441 1-2 hours 103 43 13 159 More than 2 hours 52 14 6 72 Never 41 147 153 341 756 678 374 1,808 Less than 30 minutes 41% 48% 42% 44% 30 minutes-1 hour 33% 22% 12% 24% 1-2 hours 14% 6% 3% 9% More than 2 hours 7% 2% 2% 4% Never 5% 22% 41% 19% 100% 100% 100% 100% Numbers Total Percent Total Kgwi 2011 Survey 15 Recruitment | outsourcing | consulting 0800 4 KELLY kellyservices.co.nz Trusted Experienced Connected Detailed tables by industry Kgwi 2011 Survey 17 Question SM26. How did you secure your most recent job? New Zealand Online job board Social media site Wordofmouth Print advertisement Direct approach from employer Recruitment /staffing company Other Total Numbers 135 Business services 39 2 29 15 15 30 5 Central/Local Government 20 0 6 12 2 25 4 69 Contact centre/Customer service 60 4 39 12 10 59 8 192 Education 24 2 14 17 15 5 5 82 Engineering 20 2 14 3 10 19 4 72 Financial services 15 0 8 6 6 15 3 53 Hospitality 36 3 39 7 22 7 7 121 IT 40 1 17 12 25 27 12 134 Manufacturing 35 0 30 18 22 40 7 152 N/A 57 4 54 19 25 39 17 215 2 0 0 0 1 0 2 5 Other 55 4 85 27 35 36 30 272 Retail 39 2 37 18 21 10 10 137 Science/Pharmaceutical 15 0 4 7 3 7 4 40 Transport/Distribution 21 1 18 9 9 26 1 85 Travel/Leisure 8 0 7 0 3 3 1 22 Utilities 8 0 8 0 1 5 0 22 494 25 409 182 225 353 120 1,808 Business services 29% 1% 21% 11% 11% 22% 4% 100% Central/Local Government 29% 0% 9% 17% 3% 36% 6% 100% Contact centre/Customer service 31% 2% 20% 6% 5% 31% 4% 100% Education 29% 2% 17% 21% 18% 6% 6% 100% Engineering 28% 3% 19% 4% 14% 26% 6% 100% Financial services 28% 0% 15% 11% 11% 28% 6% 100% Hospitality 30% 2% 32% 6% 18% 6% 6% 100% IT 30% 1% 13% 9% 19% 20% 9% 100% Manufacturing 23% 0% 20% 12% 14% 26% 5% 100% N/A 27% 2% 25% 9% 12% 18% 8% 100% Oil/Gas 40% 0% 0% 0% 20% 0% 40% 100% Other 20% 1% 31% 10% 13% 13% 11% 100% Retail 28% 1% 27% 13% 15% 7% 7% 100% Science/Pharmaceutical 38% 0% 10% 18% 8% 18% 10% 100% Transport/Distribution 25% 1% 21% 11% 11% 31% 1% 100% Travel/Leisure 36% 0% 32% 0% 14% 14% 5% 100% Utilities 36% 0% 36% 0% 5% 23% 0% 100% Grand Total 27% 1% 23% 10% 12% 20% 7% 100% Oil/Gas Grand Total Percent Recruitment | outsourcing | consulting 0800 4 KELLY kellyservices.co.nz Trusted Experienced Connected Question SM27. Do you search for jobs on social networking sites? New Zealand Yes No Don't know Total Numbers 20 115 0 5 63 1 69 Contact centre/Customer service 35 157 0 192 Education Business services Central/Local Government 135 11 71 0 82 Engineering 8 64 0 72 Financial services 4 49 0 53 Hospitality 23 96 2 121 IT 26 108 0 134 Manufacturing 29 120 3 152 N/A 42 173 0 215 0 5 0 5 Other 60 211 1 272 Retail 27 108 2 137 3 37 0 40 12 72 1 85 Travel/Leisure 5 17 0 22 Utilities 5 17 0 22 315 1,483 10 1,808 15% 85% 0% 100% 7% 91% 1% 100% Contact centre/Customer service 18% 82% 0% 100% Education 13% 87% 0% 100% Engineering 11% 89% 0% 100% 8% 92% 0% 100% Hospitality 19% 79% 2% 100% IT 19% 81% 0% 100% Manufacturing 19% 79% 2% 100% N/A 20% 80% 0% 100% 0% 100% 0% 100% Other 22% 78% 0% 100% Retail 20% 79% 1% 100% 8% 93% 0% 100% Transport/Distribution 14% 85% 1% 100% Travel/Leisure 23% 77% 0% 100% Utilities 23% 77% 0% 100% Grand Total 17% 82% 1% 100% Oil/Gas Science/Pharmaceutical Transport/Distribution Grand Total Percent Business services Central/Local Government Financial services Oil/Gas Science/Pharmaceutical Kgwi 2011 Survey 19 Question SM28. If yes, which social networking sites do you use to search for jobs? New Zealand Facebook Twitter LinkedIn Blogs Other Total 19 Numbers Business services 9 1 6 0 3 Central/Local Government 4 0 1 0 0 5 15 1 3 0 11 30 Education 2 1 4 0 3 10 Engineering 2 0 2 0 4 8 Financial services 2 0 1 0 1 4 Hospitality 5 0 2 3 11 21 Contact centre/Customer service 2 0 19 1 3 25 Manufacturing 10 0 5 0 11 26 N/A 18 1 4 1 14 38 Other 14 1 17 3 20 55 Retail 14 1 1 2 5 23 Science/Pharmaceutical 1 0 1 0 1 3 Transport/Distribution 2 0 2 0 6 10 Travel/Leisure 2 0 0 0 2 4 Utilities 1 0 3 0 1 5 103 6 71 10 96 286 Business services 47% 5% 32% 0% 16% 100% Central/Local Government 80% 0% 20% 0% 0% 100% Contact centre/Customer service 50% 3% 10% 0% 37% 100% Education 20% 10% 40% 0% 30% 100% Engineering 25% 0% 25% 0% 50% 100% Financial services 50% 0% 25% 0% 25% 100% Hospitality 24% 0% 10% 14% 52% 100% 8% 0% 76% 4% 12% 100% Manufacturing 38% 0% 19% 0% 42% 100% N/A 47% 3% 11% 3% 37% 100% Other 25% 2% 31% 5% 36% 100% Retail 61% 4% 4% 9% 22% 100% Science/Pharmaceutical 33% 0% 33% 0% 33% 100% Transport/Distribution 20% 0% 20% 0% 60% 100% Travel/Leisure 50% 0% 0% 0% 50% 100% Utilities 20% 0% 60% 0% 20% 100% Grand Total 36% 2% 25% 3% 34% 100% IT Grand Total Percent IT Recruitment | outsourcing | consulting 0800 4 KELLY kellyservices.co.nz Trusted Experienced Connected Question SM29. Do you worry that material from your social networking page could adversely impact your career? New Zealand Yes No Don't know Total Numbers Business services 30 90 15 Central/Local Government 18 46 5 69 Contact centre/Customer service 40 136 16 192 Education 22 53 7 82 Engineering 15 48 9 72 9 40 4 53 Hospitality 33 78 10 121 IT 42 81 11 134 Manufacturing 31 91 30 152 N/A 47 134 34 215 0 3 2 5 Other 58 181 33 272 Retail 32 92 13 137 Science/Pharmaceutical 16 21 3 40 Transport/Distribution 20 48 17 85 Travel/Leisure 6 13 3 22 Utilities 4 14 4 22 423 1,169 216 1,808 Business services 22% 67% 11% 100% Central/Local Government 26% 67% 7% 100% Contact centre/Customer service 21% 71% 8% 100% Education 27% 65% 9% 100% Engineering 21% 67% 13% 100% Financial services 17% 75% 8% 100% Hospitality 27% 64% 8% 100% IT 31% 60% 8% 100% Manufacturing 20% 60% 20% 100% N/A 22% 62% 16% 100% 0% 60% 40% 100% Other 21% 67% 12% 100% Retail 23% 67% 9% 100% Science/Pharmaceutical 40% 53% 8% 100% Transport/Distribution 24% 56% 20% 100% Travel/Leisure 27% 59% 14% 100% Utilities 18% 64% 18% 100% Grand Total 23% 65% 12% 100% Financial services Oil/Gas Grand Total 135 Percent Oil/Gas Kgwi 2011 Survey 21 Question SM30. Do you deliberately censor/edit content on your social networking site in order to avoid career problems? New Zealand Yes No Don't know Total Numbers Business services 46 75 14 Central/Local Government 32 33 4 69 Contact centre/Customer service 49 131 12 192 Education 35 39 8 82 Engineering 19 46 7 72 Financial services 11 35 7 53 Hospitality 36 71 14 121 IT 52 76 6 134 Manufacturing 39 91 22 152 N/A 43 134 38 215 0 3 2 5 Other 78 159 35 272 Retail 36 95 6 137 Science/Pharmaceutical 12 27 1 40 Transport/Distribution 23 53 9 85 Travel/Leisure 9 12 1 22 Utilities 8 10 4 22 528 1,090 190 1,808 Business services 34% 56% 10% 100% Central/Local Government 46% 48% 6% 100% Contact centre/Customer service 26% 68% 6% 100% Education 43% 48% 10% 100% Engineering 26% 64% 10% 100% Financial services 21% 66% 13% 100% Hospitality 30% 59% 12% 100% IT 39% 57% 4% 100% Manufacturing 26% 60% 14% 100% N/A 20% 62% 18% 100% 0% 60% 40% 100% Other 29% 58% 13% 100% Retail 26% 69% 4% 100% Science/Pharmaceutical 30% 68% 3% 100% Transport/Distribution 27% 62% 11% 100% Travel/Leisure 41% 55% 5% 100% Utilities 36% 45% 18% 100% Grand Total 29% 60% 11% 100% Oil/Gas Grand Total 135 Percent Oil/Gas Recruitment | outsourcing | consulting 0800 4 KELLY kellyservices.co.nz Trusted Experienced Connected Question SM31. Do you feel it is essential to be active on social media in order to advance your career? New Zealand Yes No Don't know Total Numbers 28 94 13 7 58 4 69 Contact centre/Customer service 54 113 25 192 Education 16 57 9 82 Engineering 14 51 7 72 Financial services 10 39 4 53 Hospitality 39 68 14 121 IT 37 88 9 134 Manufacturing 35 97 20 152 N/A 49 133 33 215 2 3 0 5 Other 61 177 34 272 Retail 43 85 9 137 8 26 6 40 20 54 11 85 Travel/Leisure 4 15 3 22 Utilities 5 13 4 22 432 1,171 205 1,808 Business services 21% 70% 10% 100% Central/Local Government 10% 84% 6% 100% Contact centre/Customer service 28% 59% 13% 100% Education 20% 70% 11% 100% Engineering 19% 71% 10% 100% Financial services 19% 74% 8% 100% Hospitality 32% 56% 12% 100% IT 28% 66% 7% 100% Manufacturing 23% 64% 13% 100% N/A 23% 62% 15% 100% Oil/Gas 40% 60% 0% 100% Other 22% 65% 13% 100% Retail 31% 62% 7% 100% Science/Pharmaceutical 20% 65% 15% 100% Transport/Distribution 24% 64% 13% 100% Travel/Leisure 18% 68% 14% 100% Utilities 23% 59% 18% 100% Grand Total 24% 65% 11% 100% Business services Central/Local Government Oil/Gas Science/Pharmaceutical Transport/Distribution Grand Total 135 Percent Kgwi 2011 Survey 23 Question SM32. Does your employer have a social media/social networking policy that regulates use at work? New Zealand Yes No Don't know Total Numbers Business services 63 52 20 Central/Local Government 35 28 6 69 Contact centre/Customer service 82 70 40 192 Education 31 39 12 82 Engineering 21 33 18 72 Financial services 31 15 7 53 Hospitality 34 67 20 121 IT 48 69 17 134 Manufacturing 52 56 44 152 N/A 47 95 73 215 1 4 0 5 Other 83 136 53 272 Retail 39 74 24 137 Science/Pharmaceutical 14 13 13 40 Transport/Distribution 25 31 29 85 Travel/Leisure 11 7 4 22 Utilities 11 8 3 22 628 797 383 1,808 Business services 47% 39% 15% 100% Central/Local Government 51% 41% 9% 100% Contact centre/Customer service 43% 36% 21% 100% Education 38% 48% 15% 100% Engineering 29% 46% 25% 100% Financial services 58% 28% 13% 100% Hospitality 28% 55% 17% 100% IT 36% 51% 13% 100% Manufacturing 34% 37% 29% 100% N/A 22% 44% 34% 100% Oil/Gas 20% 80% 0% 100% Other 31% 50% 19% 100% Retail 28% 54% 18% 100% Science/Pharmaceutical 35% 33% 33% 100% Transport/Distribution 29% 36% 34% 100% Travel/Leisure 50% 32% 18% 100% Utilities 50% 36% 14% 100% Grand Total 35% 44% 21% 100% Oil/Gas Grand Total 135 Percent Recruitment | outsourcing | consulting 0800 4 KELLY kellyservices.co.nz Trusted Experienced Connected Question SM33. How much time do you spend on social media sites each day? New Zealand Less than 30 minutes 30 minutes –1 hour 1-2 hours More than 2 hours Never Total 135 Numbers Business services 71 26 10 2 26 Central/Local Government 36 16 1 2 14 69 Contact centre/Customer service 82 57 25 6 22 192 Education 38 22 10 4 8 82 Engineering 29 15 7 2 19 72 Financial services 22 11 5 1 14 53 Hospitality 45 41 12 4 19 121 IT 67 23 18 5 21 134 Manufacturing 65 29 8 4 46 152 N/A 75 54 22 20 44 215 1 2 1 0 1 5 Other 127 61 14 10 60 272 Retail 51 52 14 10 10 137 Science/Pharmaceutical 16 8 6 0 10 40 Transport/Distribution 50 11 5 0 19 85 Travel/Leisure 11 7 1 1 2 22 9 6 0 1 6 22 795 441 159 72 341 1,808 Business services 53% 19% 7% 1% 19% 100% Central/Local Government 52% 23% 1% 3% 20% 100% Contact centre/Customer service 43% 30% 13% 3% 11% 100% Education 46% 27% 12% 5% 10% 100% Engineering 40% 21% 10% 3% 26% 100% Financial services 42% 21% 9% 2% 26% 100% Hospitality 37% 34% 10% 3% 16% 100% IT 50% 17% 13% 4% 16% 100% Manufacturing 43% 19% 5% 3% 30% 100% N/A 35% 25% 10% 9% 20% 100% Oil/Gas 20% 40% 20% 0% 20% 100% Other 47% 22% 5% 4% 22% 100% Retail 37% 38% 10% 7% 7% 100% Science/Pharmaceutical 40% 20% 15% 0% 25% 100% Transport/Distribution 59% 13% 6% 0% 22% 100% Travel/Leisure 50% 32% 5% 5% 9% 100% Utilities 41% 27% 0% 5% 27% 100% Grand Total 44% 24% 9% 4% 19% 100% Oil/Gas Utilities Grand Total Percent Kgwi 2011 Survey 25 Recruitment | outsourcing | consulting 0800 4 KELLY kellyservices.co.nz Trusted Experienced Connected Detailed tables by region Kgwi 2011 Survey 27 Question SM26. How did you secure your most recent job? New Zealand Online job board Social media site Wordofmouth Print advertisement Direct approach from employer Recruitment /staffing company Other Total Numbers 282 16 219 85 124 187 57 970 Canterbury 60 3 45 25 27 50 17 227 Waikato 43 1 41 22 18 24 13 162 Wellington 83 5 74 31 33 73 21 320 Other New Zealand 26 0 30 19 23 19 12 129 494 25 409 182 225 353 120 1,808 Auckland 29% 2% 23% 9% 13% 19% 6% 100% Canterbury 26% 1% 20% 11% 12% 22% 7% 100% Waikato 27% 1% 25% 14% 11% 15% 8% 100% Wellington 26% 2% 23% 10% 10% 23% 7% 100% Other New Zealand 20% 0% 23% 15% 18% 15% 9% 100% Grand Total 27% 1% 23% 10% 12% 20% 7% 100% Auckland Grand Total Percent Question SM27. Do you search for jobs on social networking sites? New Zealand Yes No Don't know Total Numbers 179 786 5 970 Canterbury 22 202 3 227 Waikato 24 137 1 162 Wellington 66 254 0 320 Other New Zealand 24 104 1 129 315 1,483 10 1,808 Auckland 18% 81% 1% 100% Canterbury 10% 89% 1% 100% Waikato 15% 85% 1% 100% Wellington 21% 79% 0% 100% Other New Zealand 19% 81% 1% 100% Grand Total 17% 82% 1% 100% Auckland Grand Total Percent Recruitment | outsourcing | consulting 0800 4 KELLY kellyservices.co.nz Trusted Experienced Connected Question SM28. If yes, which social networking sites do you use to search for jobs? New Zealand Facebook Twitter LinkedIn Blogs Other Total Numbers 57 3 47 5 50 162 Canterbury 7 0 7 0 6 20 Waikato 7 0 3 1 11 22 Wellington 20 2 11 4 23 60 Other New Zealand 12 1 3 0 6 22 103 6 71 10 96 286 Auckland 35% 2% 29% 3% 31% 100% Canterbury 35% 0% 35% 0% 30% 100% Waikato 32% 0% 14% 5% 50% 100% Wellington 33% 3% 18% 7% 38% 100% Other New Zealand 55% 5% 14% 0% 27% 100% Grand Total 36% 2% 25% 3% 34% 100% Auckland Grand Total Percent Question SM29. Do you worry that material from your social networking page could adversely impact your career? New Zealand Yes No Don't know Total Numbers 237 614 119 970 Canterbury 51 159 17 227 Waikato 22 111 29 162 Wellington 85 202 33 320 Other New Zealand 28 83 18 129 423 1,169 216 1,808 Auckland 24% 63% 12% 100% Canterbury 22% 70% 7% 100% Waikato 14% 69% 18% 100% Wellington 27% 63% 10% 100% Other New Zealand 22% 64% 14% 100% Grand Total 23% 65% 12% 100% Auckland Grand Total Percent Kgwi 2011 Survey 29 Question SM30. Do you deliberately censor/edit content on your social networking site in order to avoid career problems? New Zealand Yes No Don't know Total Numbers 277 588 105 970 Canterbury 65 145 17 227 Waikato 41 103 18 162 109 175 36 320 36 79 14 129 528 1,090 190 1,808 Auckland 29% 61% 11% 100% Canterbury 29% 64% 7% 100% Waikato 25% 64% 11% 100% Wellington 34% 55% 11% 100% Other New Zealand 28% 61% 11% 100% Grand Total 29% 60% 11% 100% Auckland Wellington Other New Zealand Grand Total Percent Question SM31. Do you feel it is essential to be active on social media in order to advance your career? New Zealand Yes No Don't know Total Numbers 273 573 124 970 Canterbury 33 177 17 227 Waikato 26 116 20 162 Wellington 72 215 33 320 Other New Zealand 28 90 11 129 432 1,171 205 1,808 Auckland 28% 59% 13% 100% Canterbury 15% 78% 7% 100% Waikato 16% 72% 12% 100% Wellington 23% 67% 10% 100% Other New Zealand 22% 70% 9% 100% Grand Total 24% 65% 11% 100% Auckland Grand Total Percent Recruitment | outsourcing | consulting 0800 4 KELLY kellyservices.co.nz Trusted Experienced Connected Question SM32. Does your employer have a social media/social networking policy that regulates use at work? New Zealand Yes No Don't know Total Numbers 344 437 189 970 Canterbury 78 89 60 227 Waikato 55 65 42 162 112 140 68 320 39 66 24 129 628 797 383 1,808 Auckland 35% 45% 19% 100% Canterbury 34% 39% 26% 100% Waikato 34% 40% 26% 100% Wellington 35% 44% 21% 100% Other New Zealand 30% 51% 19% 100% Grand Total 35% 44% 21% 100% Auckland Wellington Other New Zealand Grand Total Percent Question SM33. How much time do you spend on social media sites each day? New Zealand Less than 30 minutes 30 minutes –1 hour 1-2 hours More than 2 hours Never Total Numbers Auckland 425 243 81 46 175 970 Canterbury 107 50 17 5 48 227 80 28 15 8 31 162 122 94 33 13 58 320 61 26 13 0 29 129 795 441 159 72 341 1,808 Auckland 44% 25% 8% 5% 18% 100% Canterbury 47% 22% 7% 2% 21% 100% Waikato 49% 17% 9% 5% 19% 100% Wellington 38% 29% 10% 4% 18% 100% Other New Zealand 47% 20% 10% 0% 22% 100% Grand Total 44% 24% 9% 4% 19% 100% Waikato Wellington Other New Zealand Grand Total Percent Ian Nivison-Smith, BSc, MAppStat, Director/Statistician, Statworks P/L Kgwi 2011 Survey 31 Recruitment | outsourcing | consulting 0800 4 KELLY kellyservices.co.nz Social media screenings It may have once been the domain of self-obsessed teenagers, but social media has grown to impact almost all aspects of modern life – including primary business practices. While having a social media presence and engaging in social media marketing has become increasingly important for New Zealand business owners, this ever-evolving online phenomenon has also changed the way businesses hire new staff – with an estimated half of all business owners using websites such as Facebook, LinkedIn and Twitter to screen potential employees. As the line between professional and personal online personas blurs, international research shows almost 50 percent of employers are using social media to perform online checks on job candidates. The question for employers remains: what should business owners be looking for when screening potential candidates via social media? Whichever social media sites you choose to check, there are two key questions to keep in mind. The first is, are there any immediate red flags that might deter you from hiring this candidate? The other is, from what you’ve seen and read about them online, do you believe they would be a good fit for your business? References to drinking and drug use are obvious red flags, while other warning signs can range from making disparaging comments about previous employers and colleagues to overall poor communication skills. Facebook may give employers an opportunity to view a candidate’s photo and an outline of their interests, though the majority of users have their privacy options set to block anyone who isn’t their ‘friend’ from viewing their personal information, photos, or comments. Twitter is a great deal more public, and most users allow anyone to view their Twitter-stream of comments, links and interaction unhindered. Monitoring a candidate’s Twitter profile can give employers valuable insights into their interests, their opinions, and how they present themselves online. Designed as a professional social network where users can connect and share, upload their resumé, add details of their professional experience and interests, and gain recommendations from previous employers and business associates to share online, LinkedIn is perhaps one of the most valuable social media platforms for business owners to monitor when screening job applicants. When screening a potential employee’s LinkedIn profile, there are a few key elements to take into consideration. Does their online resumé match that submitted during the application process? If there are any anomalies or omissions, it may pay to check which details are correct. You may also find that candidates have occupied professional positions of interest and failed to mention them on their CV due to a lack of relevance. Who are their connections? Networking can be one of the most difficult skills to master in business – so if you come across a candidate who seems to have mastered the art and offers an impressive network of professional contacts, they may be worth calling in for a follow-up interview. A substantial business network could also potentially equate to a great network of contacts for your business. What are their interests? If you’re looking for a well-rounded candidate with a genuine interest in their field of experience and expertise, browse their profile and see if they have joined any relevant LinkedIn Groups. Read their recommendations One of the great things about LinkedIn is that it allows users to recommend each other based on past professional experiences. You can read recommendations from previous employers and colleagues to get a sense of your prospective employee’s work ethic and capabilities. And unlike letters of recommendation of old, there is no opportunity to create a recommendation that has not come directly from an identifiable referee – as they link directly to their own site. As the foundational social network for online business engagement, LinkedIn is likely the best social media platform for business owners to screen job candidates. As for other websites, such as Facebook and Twitter, it is key to remember that the majority of social media spaces are designed to be just that – social spaces, not online portfolios thoughtfully assembled to put a candidate’s best business foot forward. However, they do give a good insight into the candidate’s personality – an important consideration when deciding whether they are a good ‘fit’ for your organisation and your team. For more information about using social media to screen prospective employees, contact Kelly Services on 0800 4 KELLY. Recruitment | outsourcing | consulting 0800 4 KELLY kellyservices.co.nz Trusted Experienced Connected Social media screening: the basics • Check for red flags • Look for personality and cultural ‘fit’ • Consider how they present themselves online • Ensure their online and submitted resumes match • Browse their networks and connections • Check their interests and online groups • Read their recommendations Kgwi 2011 Survey 35 For more details on this study, please contact your local Kelly branch on 0800 4 KELLY. Recruitment | outsourcing | consulting 0800 4 KELLY kellyservices.co.nz Recruitment | outsourcing | consulting
© Copyright 2026 Paperzz