Call or email ISTS Customer Care!

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WELCOME!
FALL RENEWAL AND AWARD PAYMENT PROCESS
JUNE 28, 2016
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WHO WE ARE AND
WHAT WE DO
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Who We Are
TheDream.US
• Candy Marshall, President
• Gaby Pacheco, Program Director
• Tania Wilcox, Program Director
• David Velazquez, Program Officer
• Melissa Barrera, Program Coordinator
ISTS
• Elena Salorio, Account Manager
• ISTS Customer Care
You!
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What We Do
We believe the cost of a college education should not
preclude highly motivated DREAMers with the
commitment and desire to succeed from going to
college.
Our mission is to advocate for tuition and aid equity and
to provide college scholarships to highly motivated
DREAMers to attend affordable Partner Colleges that are
committed to their success.
Our goal is to enable over 4,000 highly motivated, lowincome, DREAMers to graduate with career-ready
degrees over the course of the next decade.
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Our Shared Goals
• Provide access to colleges where Scholars have the
opportunity to excel academically and graduate
prepared to join the work force
• Achieve a 75% graduation rate
• Work together to address barriers and challenges
faced by DREAMers in completing a college
education
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Focus of Today’s Discussion
• Renewal Process
• Award Amount
• Award Payment
Goal: Create streamlined processes for award
determination and payment that best support our
Scholars and our Partner Colleges
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RENEWING THE AWARD
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Fall Timeline
June 15th
ISTS sent Scholars
email with link to the
renewal form
July 15th
Deadline for Scholars to
submit renewal form
August 1st
Deadline For
Scholars to submit
Exception Request
Form
Supporting Documents:
- Unofficial Transcript
- DACA or TPS status proof: Receipt or Approval Letter or Authorization Card
Exception Form:
- If GPA is below 3.0 or Scholar is going to enroll PT, Scholar must complete an
exception form after completing renewal form
Renewal Form:
- If transferring, Scholar inputs new college in form
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Exception Process
1. By July 15th - Scholar emails ISTS Customer Care to
request Exception Request Form if GPA below 3.0, need to
enroll part time (less than 12 credits), or break in
enrollment
2. By August 1st - Scholar completes Exception Request
Form on ISTS Scholar Portal, including Scholar Advisor
email & uploading supporting documents:
- Academic Plan – explains how Scholar will raise
GPA to 3.0 or above or complete on time
- Medical leave letter
3. ISTS sends email to Scholar Advisor with instructions to
approve Exception and submit any other documents
4. Scholar Advisor approves/declines exception
5. ISTS contacts Scholar if not approved, otherwise,
assume it has been approved
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AWARD
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Fall Timeline
Mid-August
PC’s access
Scholar Report
listing new and
renewal
Scholars
Mid-August
Late Sept.
PC puts a
hold on
Scholars
Accounts so
classes not
dropped
PC’s confirm
enrollment
Status, tuition
and fees, and
financial aid
for each
Scholar
Late Oct.
ISTS wires
scholarship
funds to PC
with report
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Tools for Verifying Enrollment
 PC’s Scholar Report: Lists names, application IDs, and birthdates
of new and renewing Scholars
 Enrollment Data Collection Template: For confirming enrollment
status of each new and renewing Scholar
• Enrollment status (FT/PT)
• Tuition and fees
• Financial/scholarship
• Estimated costs of attendance based on living arrangement
 Three Steps for PC’s:
1. Copy and paste data from Scholar Report into Enrollment
Data Collection Template
2. Populate template with requested data
3. Upload template (more instruction to come)
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Award Payment
• ISTS wires funds in late October and late February
after PC confirms enrollment
• PC’s must send Electronic Funds Transfer Form to Elena Salorio
at [email protected] by July 15th, 2016
• Two payments per year for Fall and Winter/Spring
terms (plus summer if appropriate)
• ISTS sends PC’s a report that lists award amounts for
each Scholar
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Award Amount
• Award is for tuition and fees owed based on
enrollment up to $6,250/year
• Award is not reduced by other aid, scholarships, or
grants, unless Scholar’s total financial package
exceeds estimated cost of attendance based on
living arrangement
• Scholars expected to actively seek other scholarships &
grants
• PC’s expected to help close gap with other aid and oncampus employment
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Example: Determining Award Amount – 4 Year College
• Tuition and Fees up to $6,250/ year plus $1,000 for books, supplies, and
transportation
• Reduce award amount only if Scholar’s total financial aid package
exceeds estimated cost of attendance based on living arrangement
Costs of Attendance
Tuition & Fees
Books & Supplies
Room and Board
Other Expenses
TOTAL EXPENSES
Other Scholarship Aid
TheDream.US Award = Tuition & Fees
(up to $6,250) + $1,000
TOTAL AID
On-Campus
$
6,782
$
1,364
$
8,038
$
5,262
$
21,446
$
10,000
Off-Campus
$
6,782
$
1,364
$
13,669
$
5,262
$
27,077
$
10,000
$
$
$
$
7,250 $
17,250 $
(4,196) $
(9,827) $
7,250
17,250
Off-Campus with Family
$
6,782
$
1,364
Max Award
$
because
tuition and
$
4,018
fees over
$
12,164
$6,250
$
10,000
7,250
17,250
Financial Gap/Overage
$
TheDream.US Reduced Award
No
overage
so no
reduction!
NA
NA
$
Award
reduced
by
overage
5,086
2,164
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Award Amount – CA Colleges
• California CSU & UC scholars: Award is for a fixed
amount up to $6,250 for each institution based on
estimated costs of attendance minus available state
and institutional aid for AB540 students; no stipend for
books, supplies and transportation
• CA Community Colleges: Annual award is $2,000 per
year; no stipend for books, supplies and
transportation
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Stipend Books, Supplies & Transportation –
Non-CA Colleges
• Award payments for the term includes additional
$500 per term for books, supplies and transportation,
first applied towards tuition and fees
Note: Not applicable to CA public colleges and national on-line colleges
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Example: Books, Supplies and Transportation Stipend
Application of Stipend:
1. Apply against any unpaid tuition and fees
2. Any remaining amount disbursed to student for books, supplies
and transportation
Two Examples by Term (Semester):
4 year College
2 year College
Tuition and Fees for the Term
$3,475
$1,375
TheDream.US Maximum Award = Tuition and Fees (up to
$3,125)
$3,125
$1,375
Gap
($150)
$0
$500
$500
-$150
-$0
$350
$500
Stipend for Books, Supplies, and Transportation minus any
unpaid tuition and fees
Minus any unpaid tuition and fees
Balance Disbursed to Student for Books, Supplies, and
Transportation
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Scholars to plan accordingly!
• Stipend will be disbursed in October after PC’s have
confirmed enrollment
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Accessing List of New Scholars
• Partner Colleges now have access to
the list of new Scholars who have
accepted via their ISTS portal.
• If you don’t have your ISTS credentials
contact Melissa at:
[email protected]
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Questions
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Questions?
Check the Guide for answers to your questions
before reaching out to ISTS Customer Care
Most recent version of the Guide is on TheDream.US
website on the Scholar’s portal – password is
“scholar” http://www.thedream.us/scholarshipprograms/national-scholarship/programguide/
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Who to contact for what:
• ISTS Customer Care
• Award payments and balance
• Renewals
• Exceptions
• Transfers
• Technical issues
• Elena Salorio, Account Manager (ISTS)
• Applicant, Enrollment and Award Reports
• Gaby Pacheco, Program Director (TheDream.US)
• Scholar Programs (e.g., Facebook, internships, etc.)
• Media and Outreach
• Tania Wilcox, Program Director (TheDream.US)
• Partner College Programs (self-study, Ally training)
• Bay Area Dreamer Coalition
• Performance Data Collection and Reporting
• Melissa Barrera, Program Coordinator (TheDream.US)
• Overall Program Questions
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TOP SCHOLAR QUESTIONS
ABOUT RENEWALS AND
AWARDS
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Q 1: What is the deadline for
renewing my award?
July 15, 2016!
Do Not Miss this Date or you may forfeit
your award!
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Q 2: What should I do if the renewal
form is not working?
Call or email ISTS Customer Care!
• Email: [email protected] and
reference TheDream.US Scholarship
Program
• Telephone: 1-(855) 670-ISTS (4787) and ask
for the TheDream.US Scholarship Program
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Q 3: What shall I do if I did not receive
an email with the link to the renewal
form?
No worries: The link is in your ISTS Portal!
How do I access my portal?
Call or email ISTS Customer Care!
• Email: [email protected] and
reference TheDream.US Scholarship Program
• Telephone: 1-(855) 670-ISTS (4787) and ask for
the TheDream.US Scholarship Program
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Q 4: If transferring, what college
should I put on the renewal form?
The Partner College you are transferring to.
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Q 5: What happens if I transfer to a
non-Partner College?
Your Scholarship award can ONLY be used
at one of our Partner Colleges
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Q 6: Will my award be reduced by
other financial aid or scholarships?
Your award will only be reduced if your total
financial aid package exceeds the cost of
attendance based on your living
arrangement
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Q 7: How much money do I have
left?
Call or email ISTS Customer Care!
• Email: [email protected] and
reference TheDream.US Scholarship Program
• Telephone: 1-(855) 670-ISTS (4787) and ask for
the TheDream.US Scholarship Program
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Q 8: How much is my award?
First Time College Student: The cost of your
tuition and fees up to $6,250 per year/
$3,125 per term. A maximum award of
$25,000 (for 4 years)
Community College Graduate: A Maximum
award of $12,500 per year (for 2 years)
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Q 9: When will I receive my award?
Late October –
After your college has confirmed your
enrollment and the amount of tuition and
fees you owe.
Will my college drop my classes?
PC should put a hold on your account so
they are not dropped.
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Q 10: Will I get $ for books, supplies, &
transportation? If, yes, how much?
$500 per Fall and Spring terms only
(Summer not included)
• First applied against any unpaid tuition and
fees not covered by your Scholarship
• Partner College disburses remainder to you
NOTE: Does not apply to Scholars attending CA Public Colleges or online
national colleges
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Q 11: What do I do if my GPA is under
3.0 or I need to enroll part-time?
Call or email ISTS Customer Care and ask for an Exception Request Form.
Do this before the July 15th!
Complete and submit form and an approval from your Student Advisor by
August 1st!
Questions?
Call or email ISTS Customer Care!
• Email: [email protected] and reference TheDream.US
Scholarship Program
• Telephone: 1-(855) 670-ISTS (4787) and ask for the TheDream.US Scholarship
Program
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Q 12: What shall I do if I am transferring
to another Partner College?
First things first.
You can only transfer if you have applied and been accepted to the new Partner
College and you are eligible for in-state tuition.
Then:
• If Fall renewal:
• Identify the new Partner College in your renewal form.
• Reach out to your new Scholar Advisor!
• If Winter/Spring term:
• Send email to ISTS Customer Care
Questions:
Call or email ISTS Customer Care!
• Email: [email protected] and reference TheDream.US Scholarship
Program
• Telephone: 1-(855) 670-ISTS (4787) and ask for the TheDream.US Scholarship Program
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Questions
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What’s coming up?
• July 7 @ 7:00 EDT – Scholar Family Movie Night
• August 10th @ 3PM EDT – New Scholar Orientation
• Tip: Invite your new Scholars to your campus for the orientation!
• August 2,3,4 Time TBD: Summer Learning Workshop for Scholars
• This Fall: New National Round!
• Next Spring: Partner College Data Collection Request
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