MABS is a national, free, confidential and independent service for people in debt
or in danger of getting into debt.
2016 Q4
Scheme 1
Special Account
Budget Negotiable
Information Only
Total
Q1
2015 Scheme Data
Special Account
Budget Negotiable
Information Only
Total
Q1
Q2
116
4312
650
5078
Q3
142
4240
598
4980
Q2
135
4753
737
5625
Q4
114
4386
609
5109
Q3
179
4374
650
5203
Total
78
3978
643
4699
Q4
162
4026
635
4823
450
16916
2500
19866
Total
94
3579
666
4339
570
16732
2688
19990
MABS Helpline
The MABS Helpline went live in September 2007 and is staffed by Helpline Advisers who can assist you
deal with your debt problems. Advisers are available 9 a.m - 8 p.m. Monday to Friday on 076107 2000.
Outside these times, you can leave a message and an adviser will get back to you as soon as possible.
You can also contact the Helpline by e-mail: [email protected]
Helpline
Helpline Calls
Q4 2015 Q1 2016
4252
4556
Q2 2016 Q3 2016 Q4 2016
5016
5326
5713
Helpline Calls
6000
5000
4000
3000
Helpline Calls
2000
1000
0
Q1 2016
1
Q2 2016
Q3 2016
Q4 2016
MABS Clients are divided into 3 Categories:
Special Account - a bill paying and debt repayment facility operated through MABS in partnership with Credit Unions.
Budget Negotiable - MABS cases that require negotiation, but not the use of Special Account.
Information Only - MABS cases that do not require negotiation or the use of Special Account.
Queries should be directed to Michael Culloty Tel: 0761072020 / E-mail: [email protected]
Page 1 of 5 Data Correct as of 31/12/2016
MABS is a national, free, confidential and independent service for people in debt
or in danger of getting into debt.
New Client Age Analysis (Budget Negotiable & Special Account Clients Only)
New Clients Age Analysis
15-18
19-25
26-40
41-65
Over 65
Total
Q1
Q2
3
156
1626
2441
202
4428
Q3
9
118
1618
2434
203
4382
Q4
8
136
1633
2501
222
4500
Total
2
117
1405
2347
185
4056
22
527
6282
9723
812
17366
Age Analysis New Clients 2016 Q4
3000
2500
2000
1500
1000
500
0
15-18
19-25
26-40
Q1
Q2
Q3
41-65
Over 65
Q4
New Client Gender Analysis (Budget Negotiable & Special Account Clients Only)
New Clients Gender Analysis
Female
Male
Q1
Q2
2356
2072
Q3
2360
2022
Q4
2399
2101
Total
2133
1923
9248
8118
Gender Analysis New Clients 2016 Q4
3000
2500
2000
1500
1000
500
0
Q1
Q2
Q3
Female
Q4
Male
Queries should be directed to Michael Culloty Tel: 0761072020 / E-mail: [email protected]
Page 2 of 5 Data Correct as of 31/12/2016
MABS is a national, free, confidential and independent service for people in debt
or in danger of getting into debt.
New Client Status Analysis (Budget Negotiable & Special Account Clients Only)
New Client Status Analysis
Couple
Couple with Children
Divorced
Divorced with Children
Married
Married with Children
Separated
Separated with Children
Single
Single with Children
Widowed
Widowed with Children
Unknown
Total
Q1
Q2
106
286
93
73
471
989
254
562
846
513
77
40
118
4428
Q3
116
237
99
93
427
952
253
533
882
525
100
54
111
4382
Q4
121
267
108
91
483
951
286
553
889
498
85
41
127
4500
Total
125
288
102
85
437
864
259
538
744
404
79
31
100
4056
468
1078
402
342
1818
3756
1052
2186
3361
1940
341
166
456
17366
Status Analysis 2016 Q4
1200
1000
800
600
400
Q1
Q2
200
0
Queries should be directed to Michael Culloty Tel: 0761072020 / E-mail: [email protected]
Page 3 of 5 Data Correct as of 31/12/2016
Q3
Q4
MABS is a national, free, confidential and independent service for people in debt
or in danger of getting into debt.
New Client Accomodation Analysis (Budget Negotiable & Special Account Clients Only)
New Client Accomodation Type
Direct Provision Centre
Homeless
Hostel
Mortgage
Other
Owned
Rented Local Authority
Rented Private
Residential
Shared Ownership
Sheltered Housing
Social Housing Scheme
Tenant Purchase
With Family/Friends
With Parents
Total
Q1
Q2
0
6
26
2200
258
217
600
807
4
10
15
62
5
87
131
4428
Q3
1
2
15
2015
226
235
653
881
9
15
18
55
7
103
147
4382
Q4
1
10
21
2230
259
213
582
835
8
15
26
56
3
101
140
4500
Total
1
7
18
2062
239
192
529
690
12
22
11
51
4
103
115
4056
3
25
80
8507
982
857
2364
3213
33
62
70
224
19
394
533
17366
Accomodation Analysis New Clients 2016 Q4
2500
2000
1500
Q1
1000
Q2
Q3
Q4
500
0
Queries should be directed to Michael Culloty Tel: 0761072020 / E-mail: [email protected]
Page 4 of 5 Data Correct as of 31/12/2016
MABS is a national, free, confidential and independent service for people in debt
or in danger of getting into debt.
New Client Primary Income Analysis (Budget Negotiable & Special Account Clients Only)
New Client Primary Income
2016
Self Employed / Wage / Other / Maintenance
6841
Social Welfare
10525
Total
17366
Primary Income Analysis 2016 Q4
Self Employed / Wage / Other /
Maintenance
Social Welfare
39%
61%
New Client Debt Count (Budget Negotiable & Special Account Clients Only)
*Debts may not be recorded for all clients
Active Debt Types
Personal Loans with Financial Institutions
Utilities
Credit Card
Mortgage
Hire Purchase Loan
Money Lender
Overdraft
Rent
Catalogue
Fine
Sub Prime
Waste Charges
Q1
Q2
1195
613
676
904
89
185
147
102
57
56
14
7
Q3
1430
693
756
1375
127
230
135
131
86
46
32
14
Q4
1084
628
667
968
112
194
149
117
81
46
14
11
910
487
481
1048
67
140
113
98
66
42
17
5
Queries should be directed to Michael Culloty Tel: 0761072020 / E-mail: [email protected]
Page 5 of 5 Data Correct as of 31/12/2016