EUROPE 2012 TOGETHER AGAINST FUNCTIONAL ILLITERACY FACTS, INFORMATION AND SOLUTIONS This project has been funded with support from the European Commission. This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein. Imprint Zukunftbau GmbH Strelitzer Str. 60 10115 Berlin [email protected] www.zukunftsbau.de www.literacy-and-vocation.eu Contact Dr. Klaus J. Bunke GERMANY [email protected] Auer Marlies AUSTRIA [email protected] Nicoletta Mintscheva BULGARIA [email protected] Margit Viig Kristensen DENMARK [email protected] Jaime Valdeomillos SPAIN [email protected] John Latham [email protected] UNITED KINGDOM TABLE OF CONTENTS PART I PREFACE TESTIMONIALS REAL PEOPLE - REAL STORIES ILLITERACY IN EUROPE POLITICAL RECOMMANDATIONS PART II ILLITERACY AND BASIC EDUCATION: WHAT ARE WE SPEAKING ABOUT? GOOD PRACTISE EXAMPLES COMBATING ILLITERACY PART III GLOSSARY INFORMATION SOURCES HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 3 PART I HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 4 PREFACE HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 5 For a relatively high percentage of EU citizens, insufficient literacy and numeracy skills lead to exclusion from social and occupational participation and to a loss of employment. Job requirements are increasing even in sectors with lowqualification demands. Basic skills in literacy and numeracy are more important than ever. They provide the foundation for vocational training, that can lead to employment, self-sustainment and personal independence. For poorly qualified individuals in employment the question is raised - how can they continue to fulfil the growing demands of the labour market? For those who are not integrated into the job market the question is – what are the approaches to continued learning which will aid their integration? In many countries the general educational system as well as the vocational training system are not prepared to provide adults with the necessary literacy and numeracy skills. The project Literacy and Vocation – lit.voc – aims at making literacy education and training more relevant to the world of work. HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 6 TESTIMONIALS REAL PEOPLE - REAL STORIES HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 7 Kevin from Ireland Kevin … loves farming but as he says himself, ‘Farming is only half of the work’. “The way things have gone there is a form coming through the letter box every second day. The trouble was when I wanted to fill in a form or write a letter. I’d know I’d written it wrong but I didn’t know what the correct way was,” he says. Like many people in Ireland Kevin had difficulties with reading and writing. While he wanted to improve these skills he was very worried about going back to education. “The biggest fear I had was that friends and people I knew would find out that I had this problem and they’d make a sort of a laugh out of me.” However, after taking the brave decision to attend a local adult literacy centre, he soon found out that he wasn’t alone. “Crossing the door of the centre was very nerve wracking. But it also was a huge weight off my shoulders and I’ve never looked back,” he says. “I want to tell other people in the farming community who may have problems writing or using the computer that there’s nothing to be worried about – going back to education was the best decision I ever made. Not only did I improve my writing skills but it gave me the confidence to do lots of other things. It’s also great craic as you meet lots of other people in the same boat,” says Kevin. [taken from: http://www.nala.ie/kevin-oduffy] HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 8 Barbara Boysen from denmark Barbara Boysen is an office assistant at Froeslev Wood, a wood import company in Southern Jutland in Denmark, and has been employed here for 17 years. Barbara is ambitious and wants to improve her Danish and has attended several courses over the years. She is the student preparing for the level 3 exam. I am responsible for intern communictation, and I am well aware of the importance of my literacy skills. I have problems in spelling, and I keep working at improving it. The courses really help me, and I do my work better as I improve. I even get more responsibility, because my language skills are improving. Now I even take care of some correspondence – not extern correspondence, she adds modestly. Barbara is not anywhere near functional illiteracy, but she is the only one who has the courage to speak out for the class. The other students are still too shy. We learn Danish at many different levels. We are serious and enjoy ourselves at the same time. I really get more self-confidence through these courses, and it is important for me as a private person too. In Denmark we are privileged to have the State Educational Fund to motivate companys to offer basic education. If we didn’t have this education the company would miss a lot potential. [taken from a interview by Kirsten Cilieborg from VUC Sonderjylland] HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 9 Jutta S., Germany I mastered my life without being able to read and write adequately (So I thought anyway ...). After school I completed an apprenticeship as a cook. Completed. With the test! But I wasn’t glad! I wished to be a technical illustrator. I made an internship in such an office, large numbers of plans and drawings (some letters). Only: to learn something, you have to be good at school - even in writing! So Continue to work as a cook! I learned to peel potatoes with 6 years. But writing a menu? Well, there were other trainees. I scrubbed the stove and they wrote for me the menus. And if a situation became dicey? Then I burned my fingers or had cut me, that happens being a cook! The vocational exams I managed with sorrow and distress, it was a multiple choice test. Only ticking answers. There was a 50 to 50 chance to tick the right answer. I did it! And I did it quite bad but I got the diploma. After training I worked as a seasonal worker. In the summertime at the Sea, in wintertime in the mountains. Only a few months at the same place. That did it just before someone noticed my troubles with reading and writing. An article in a newspaper alerted me to the literacy course at the Adult Community College. It took a whole year until I was encouraged enough to take the phone and call them. A quick call, a date without any obligation and completely anonymous. And so I came to the course. I was really surprised that there were more people with the same problems. It felt really good to listen to their problems, which did not deviate from my problems. In this course I learned not only writing, I mainly learned courage and desire and joy of learning. [Selected parts of the personal statement of Jutta S. at the national conference of the German Federal Association for Alphabetization and Basic Education in 2008] HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 10 Anthony L. (Private 1st Battalion The Staffordshire Regiment), United Kingdom Anthony left school with no qualifications. Combined with a severe speech impediment that hindered his verbal communication, he knew that his prospects did not look great. He had always struggled with literacy and numeracy, and the one-to-one support provided by the basic skills staff at 10 Army Education Centre at Tidworth in Wiltshire proved invaluable in beginning to build Anthony’s skills and confidence. His motivation is personal as well as professional and, by the time he left for a tour of Iraq, he was confident in his ability to write letters home to his new wife. These personal benefits have accrued in more ways than one: Anthony now regularly reads bedtime stories to his two young sons. Anthony’s first taste of Army-style basic skills was back in April 2001. He volunteered to take advantage of the first trial of the Army’s emerging basic skills provision at 10 Army Education Centre. Private Lane is one of the very many soldiers that have gained basic skills qualifications through the extensive provision and support available in Tidworth Garrision. That excellent support aimed at meeting soliders’ training needs head on is the product of a three-year partnership between the Education Centre and New College, Swindon. [taken from: Army Basic Skills Provision, published by The Basic Skills Agency, Commonwealth House, 1–19 New Oxford Street, London WC1A 1NU, without specifying the year] HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 11 ILLITERACY IN EUROPE HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 12 ILLITERACY IN EUROPA The scale of the problem at Community level should not be underestimated: according to the OECD, a substantial proportion of the population between the ages of 15 and 65 in the Union is incapable of understanding and using the printed matter and literature necessary to function in everyday life. … Thus while illiteracy, defined as the total inability to read and write, has now been almost completely eradicated in Europe, the phenomenon of 'functional illiteracy' is becoming increasingly serious. Illiteracy creates an ever-widening gap between those who are privileged and live in relative security and those who are disadvantaged and marginalised, have no access to employment, suffer from financial insecurity and isolation and are excluded from social life. In economic terms, illiteracy generates additional costs for undertakings and affects their ability to modernise. These extra costs are linked to high accident rates, extra salary costs to offset the lack of skills of individual employees and extra time for supplementary personnel supervision; further costs result from the non-production of wealth linked to the absence of optimal qualifications. The employability deficit also has an impact on workers themselves. Apart from the industrial accidents it causes, illiteracy is a source of absenteeism and demotivation. There is the additional risk that the information society will exacerbate the exclusion of people with poor literacy skills and generate a new form of 'technological illiteracy' characterised by difficulty in interacting with new information technology systems. [Source: EUROPEAN PARLIAMENT, Committee on Employment and Social Affairs, REPORT on illiteracy and social exclusion, A5-0009/2002,15 January 2002] HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 13 And the problems are going on: The most recent results of PISA (Programme for International Student Assessment), a global survey of 15-year-olds’ performance in reading, calculation and science, show that one in five young people (20%) has problems with reading. This will say: Pupils with poor reading results are pupils able only to complete the least complex reading tasks, such as locating a single item of information, identifying the main theme of a text or making a simple connection between the text and common everyday knowledge. Percentage of pupils with poor reading results in European Union countries, 2009. [Source: OECD Programme for International Student Assessment (PISA)] HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 14 ILLITERACY AUSTRIA 2012 Basic education is a core qualification for finding work at the employment market, for taking part in lifelong learning and for participating in society. Access to lifelong learning and taking part in training and further education are only possible through basic education (BMASK:2009:11). However lacking basic education skills or been analphabetic and a public discussion about the issue has been a taboo in Austrian society for a long time. The estimated data of the following institutions illustrate the veiled problem. The UNESCO estimates, that about 300.00 to 600.000 grown-ups in Austria are in need of basic education. (Volkshochschule Stadtbibliothek Linz:2010). Collecting data for a verifying study has started in summer 2011 and the first results will be published in autumn 2013. The project In.Bewegung (transl.: In.Motion) has created a network of institutions and organisations to offer basic education. Starting in 2000 there are several useful outcomes such as guidelines for argumentation with clients and for cooperation with companies, a handbook for basic skills for vocational training in the Austrian dual system and concepts for teacher training. In general discussion using the term of basic education, instead of analphabetism or functional analphabetism has been chosen, as it encompasses more than reading and writing skills. In our society modern cultural techniques for example also include numeracy, the use of new telecommunication and information technologies (ICT). Moreover the often used term combination “analphabet”, “functional analphabet” or “functional illiterate” is very stigmatizing and it labels grownups, who have some knowledge about reading and writing, but not enough to get by at work or in their private lives. Reading, Writing, Numeracy, the use of new telecommunication and information technologies is an almost insurmountable obstacle for the concerned persons. [from: http://www.apisa5.org/documents/Kargl.pdf] Basic education in Austria aims to integrate people into the education system who could not acquire basic skills in their past for whatever reason. The goal is to enable them to take part in lifelong learning. Further Education is fundamental for finding and keeping a satisfying job. Literacy also influences the way people can participate in politics and the society they live in. In private life they gain more independence and more freedom to create their lives. [Planungsdokument “Initiative Erwachsenenbildung”, Länder-Bund-Initiative: 2011] HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 15 Don’t tell me you can not read. A life as illiterate is more difficult than learning to read and write. Until 2011 there have been many different ways of funding of basic education in the nine Austrian states and at federal level. In 2011 the federal Austrian government and the nine Austrian states started a shared concept of funding basic education. The main goal of the new initiative for adult education “Initiative Erwachsenenbildung” is to ease the access to education for low –literacy and low-qualified adults. The aim of the initiative is to offer basic education for people who are in need of basic education and wish to participate in such. It promotes courses in basic education “Basisbildung” as the foundation for participating in everyday life. The second important offer is to catch up on school qualifications “Hauptschulabschluss” as it is the bridge to vocational training and higher education. Analysing the numbers of participants in basic education courses in 2009, the initiative defined a need for such courses for 50 000 people. Till 2014 the plan is to provide courses for about 8 600 learners. The aim is to offer accredited courses for everyone and most importantly free of charge. Quality assurance supports achieving these aims. The Austrian network for basic education and adult literacy developed a system to implement quality standards, following the Balanced ScoreCard. In 2011 job statistics revealed repeatedly the importance of vocational training for employment in Austria. 75 percent of the unemployed were people without school leaving qualifications and vocational training. (Arbeitsmarkt & Bildung / Juni 2011). Therefore the aim of the initiative is to work closely with the job centres (AMS) that should focus on vocational basic education. HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 16 Situation of immigrants: Since 2006 migrants have been obliged to reach a German level A2 (CEFR) within 5 years of entry if they want to stay in Austria. Receiving a voucher valid for two years, migrants are able to attend German courses for free. Since July 2011 the law tightened: migrants have to have reached level A1 to enter Austria. Before 2006 many immigrants learned German only in everyday life situations. They entered jobs as helpers or assistants and never learned reading and writing the new language properly or at all. People not having been able to attend school in their home countries also lack basic skills in numeracy. Very often immigrants acquired German only through listening carefully. Therefore many speak accent free and appear to have good language skills. Unfortunately they can not attend vocational training as they lack basic reading and writing skills. Finally the Austrian federal government and the nine states have taken the matter seriously. Austria is starting to catch up with the initiative for adult basic education – accredited courses for everyone free of charge. HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 17 ILLITERACY IN BULGARIA 2012 To assess the quality of Bulgarian education, one does not need statistics, only a quick look at internet forums populated by teenagers. The spelling mistakes outnumber the words, the commas are a thing of the past, and sentences are not always carried out to a logical conclusion. Then again, the language of the young generation is different and an education system cannot be judged only by grammar, so perhaps statistics are necessary. Dressed in numbers, the facts are the following – more than 40 per cent of Bulgarian ninth-graders are functionally illiterate, according to the latest report by the Organisation for Economic Co-operation and Development programme for international student assessment (PISA). In plain language, this means that Bulgaria's 15-year-olds can read and write, but not make inferences and understand forms of indirect meaning. This is a result of the biggest failure of Bulgaria's secondary education system – its static nature and inflexibility. The main features of the sytem are outdated teaching methods, the lack of young and motivated teachers and the overly strong emphasis on the theoretic side of teaching. None of these have changed since Bulgaria joined the European Union in 2007. There are other characteristics that have not changed. Bulgaria has a high ratio of drop-outs – between 16 and 22 per cent in the 18 to 24 years of age range, the only exception being the southwest part of the country. Lifelong learning courses for adults are all but inexistent, as is investment into scientific research, and whatever results there are, they are all concentrated in the southwest, which includes the almighty capital Sofia. [from: The Sofia Echo, http://sofiaecho.com/2011/02/25/1049914_educationfor-dummies] About eighty thousand Bulgarians cannot read or write, according to Education Minister, Sergey Ignatov. Ignatov based his statement on data of wide-spread illiteracy in the country, published by the National Statistics Institute, NSI. The Minister announced the launch of the "New Chance for Success" project to educate illiterate people and those with poor reading and writing skills. The project is financed by the EU operational program "Development of Human Resources," and will involve 10 500 people with 8 000 receiving certificates by the end of the course. HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 18 600 school hours in the span of 5 months will be provided for those in need of elementary education and 360 hours in the course of 3 months for middle school education. The value of the project is estimated at BGN 10 M. Meanwhile, the Education Ministry is beginning mass training of teachers – over half of the country's educators will undergo a course in teaching thinking skills instead of rote memorization – the latter widely used in Bulgarian schools since the arrival of the Communist regime and continuing today as well. The study titled "Teaching Reading in Europe: Contexts, Policies and Practices," which was published by the European Commission last week, ranked Bulgaria last by reading literacy with 41% of 15-year-old Bulgarian students having difficulties with reading. The next such study will be for math skills and the Ministry is planning checks of math classes and training of math teachers. There are also plans for all day schooling from 1st to 7th grade, which is now mandatory for 1sr grade and will include second graders in the fall with the opening of the new school year. An additional BGN 28 M have been slated for it. The additional classes will be in line with the age of the students and their interests and will be electives only. [from: www.novinite.com > Education | July 18, 2011] HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 19 ILLITERACY IN DENMARK 2012 The Danish government wants 95 % of a youth year group to complete a higher education. Therefore one needs to make sure that 95% also literacy skills sufficiently. To reach this goal it is necessary to rectify reading disorders. Not just for society but also for the individual (ORD 09, minister of Education). A development of the adaptability of businesses and of the level of competence, flexibility and composition of the employees will be essential for a country like Denmark in order to be able to deal with globalization and the technological development. Adult and supplementary education has an essential function in maintaining and further developing workforce skills. Hver femte dansker har svært ved at læse denne tekst! Every fifth Dane has difficulties reading this text (OECD). According to OECD’s criteria every fifth Dane has difficulties reading and almost half of the adult population between the age of 16 and 66 cannot read sufficiently. 7 procent of all adult Danes perceive themselves as dyslexic. Basic skills such as being able to read, write and arithmetic is more and more becoming a requirement for maintaining attachment to the labour market. About one third of the learners in retraining at AMU courses have difficulties reading and writing (about 125.000 people in 2006). In the Danish adult educational system focus is on the assessment of basic reading and mathematical skills. The learners will go through a screening (tests developed by the Ministry of Education) and be guided to the best educational plan based on the results In Denmark a cooperation between vocational training (AMU1 ) and education in basic literacy skills (FVU2 ) exist and is necessary. 1 AMU: Labour market training. AMU are short-term courses which one can study individually or piece together as required. The courses are qualifying and some of them gives credit for vocational training 2 FVU: preparational training at a adult educational center or at the workplace. HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 20 ILLITERACY IN GERMANY 2012 Millions of people in Germany cannot adequately read, write or do arithmetic, despite having gone through the German school system. Often termed functional illiterates or persons with insufficient basic education they increasingly encounter more and more difficulties not only in meeting the complex demands of the labour market, but also those of their personal lives. People think I'm stupid because I make so many mistakes when I write. The result is stigmatisation and social exclusion. A lack of basic education leads to a higher risk of poverty and makes integration into the labour market more difficult as it blocks access to vocational qualifications. The number of functional illiterates in Germany is considerably higher than previously thought. According to a study undertaken by the University of Hamburg, presented in Berlin on the 28th of February 2011, 14% of Germans between the ages of 18 and 64 are affected by “functional illiteracy”. That is 7,5 million people of working age. Experts had previously assumed a figure of four million. This means: 14% of the population of working age can only read or write individual phrases but not coherent or even short texts. These people are illequipped for an appropriate participation in society, write the authors of the study. More than 8000 individuals were questioned for the study. Above all, individuals HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 21 with no or low-level school leaving qualifications are particularly affected by functional illiteracy. These make up nearly 70% of the total number. In addition to this, the number of the working population who cannot read or write properly is startling: nearly 60% of people who are considered functionally illiterate have a job. Terminology such as literacy and functional illiteracy become increasingly problematic in this context, as in some circumstances, they can be perceived as discriminating and stigmatising themselves. In addition, in the public mind, often only the process of acquiring writing skills is understood by the term literacy, but that only makes up a part (albeit an indispensable one) of the basic education required these days. In a knowledge-based society another skill which belongs to the ‘traditional’ cultural techniques of reading, writing and arithmetic, is what we might call user competence in dealing with media. Here the term media can be defined loosely: it can include anything from use of a mobile phone to programming a television to any number of different PC-supported applications, software and use of internet search-engines every day at work. A lack of basic education leads to a high risk of poverty and makes the integration into the world of work more difficult, as it blocks access to vocational qualifications. For poorly qualified individuals in employment the question is raised - how can they continue to fulfil the growing demands of the labour market? For those who are not integrated into the job market the question is – what are the approaches to continued learning which will aid their integration? An appropriate basic education must therefore promote individual identity, but must also qualify the individual for work. Literacy training and (vocational) practice must be more closely interwoven with one another; a balanced learning process must connect the demands of the working place with literacy training. HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 22 ILLITERACY IN SPAIN 2012 United Nations uses the International Survey on Adult Literacy (IALS) which defines functional literacy as the ability to understand and employ printed information in daily activities at home, at work and in society. However, Spain did not participate in such surveys, so it is necessary to use the Spanish Labour Survey (LFS), which provides information on the illiterate working age population as well as people without training at the regional level. In 2007, functional illiteracy in the Spanish population of working age had been reduced a 50% since 1980 (from 23.7% to 11.9%). In 1980, regional differences in terms of functional illiteracy were very significant. While some Regions, such as Cantabria (5.5%) and La Rioja (7.4%), had very low values, others, such as Castilla-La Mancha (38.2%) and Andalusia (36.4%) exceeded the national average. However, in 2007 all regions registered functional illiterate rates lower than in 1980. The southern regions of Spain had still the highest percentages, and exceeded 20% in the case of Extremadura and Castile-La Mancha. HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 23 A general problem to obtain conclusive data is the definition of illiterate. Illiteracy exists in the strict sense, ie, no training, while there also exists functional illiteracy, when people have had at least 4 years of formal education and know letters and numbers but without the ability to do simple math or interpret texts. Therefore, the statistics on this aspect of training can be misleading on many occasions. In France, illiteracy also includes those who have gone to school only a couple of years but not in Spain or Portugal. Consequently, we can see statistics specifying that France has an illiteracy rate (15%) higher than in Spain (8%). But this is just a lack of common statistical criterion since Spain does not recognize the functional illiteracy as illiteracy, as it is demonstrated in some studies developed at the national level. EXAMPLE OF A REGIONAL REOPORT ON ILLITERACY BALEARIC ISLANDS, by M. TERRASA. PALMA (2011) Half of the students of Secondary Education (ESO) abandon the school being functionally illiterate. It means that they are unable to understand a job advertisement, poster or information to correctly perform a simple mathematical calculation. These are just some of the data provided by the latest report of the Balearic Islands, which was presented at the Chamber of Commerce and in which, again, is reflected in figures that the dropout is a major current educational problem, with 40 percent of high school dropouts. Juan Jimenez Castillo, author of the chapter on literacy and a doctoral thesis on the same issue, reported that the percentage of functional illiterates slash 50% of the students in their final year of compulsory education, even if they do not success in their course. Among other things, one of these students (considered functionally illiterate) can not fill in an official document or understand what it is said in an airport information display. Jimenez got this information after a survey, with the evidence of measuring to 704 students in 4th Secondary Course from 42 public and private schools in Balearic Islands. Among his conclusions, Jimenez Castillo reported that 48.5 percent of students who leave compulsory education do not have numeracy competencies and that 50% of these young people leave school without possessing a level of linguistic understanding to enable them to locate information or to make deductions direct from a written document. HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 24 CONCLUSIONS After analyzing such diverse sources on functional illiteracy in Spain, we could draw the following conclusions: The Spanish authorities have not conducted official studies to approach this matter in a reliable way. The different interpretations of functional illiteracy respond to different alternatives when doing a survey or study. The periods used are too broad to draw conclusions applicable to the present time. However, although the studies were not conducted properly, the Spanish educational system attempts to monitor this issue through the following measures: Support for pupils in need of understanding (for diversity). Counselling services to students at risk of school dropout. Specific support for students who undertake basic vocational training to facilitate the basic skills of language use or basic mathematical operations. Specific training Centres for Adults in order to provide literacy qualifications to reach minimum Secondary Education objectives. HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 25 ILLITERACY IN UK 2012 Around a fifth of pupils leave school functionally illiterate and functionally innumerate, despite average achievement in the three Rs improving over the past decade, a new Government-funded study has found. Sheffield University researchers synthesised more than 60 years of evidence on numeracy and literacy and concluded that standards have generally risen in England, with the highest skills among the best in the world. But they also found a significant proportion of young people still lacked the basic skills needed to function in society. Teaching union the NUT said the study, funded by the Government’s Skills for Life strategy unit, confirmed the “long tail of underachievement” already highlighted by the Pisa international comparative study. The Sheffield report The levels of attainment in literacy and numeracy of 13- to 19-year-olds in England, 1948-2009 - says the latest evidence shows that 22 per cent of 16- to 19-year-olds are functionally innumerate. Professor Greg Brooks, one of the study’s authors, said this had remained at around the same level for at least 20 year. His report says this means people have “very basic competence in maths, mainly limited to arithmetical computations and some ability to comprehend and use other forms of mathematical information”. “While this is valuable, it is clearly not enough to deal confidently with many of the mathematical challenges of contemporary life,” the report adds. Levels of functional innumeracy are higher still among older age groups and even the 22 per cent is “higher than in many other industrialised countries”. The latest evidence on reading shows 17 per cent of 16- to 19-year-olds are functionally illiterate and Professor Brooks said this had also been the case for at least two decades. “People at this level can handle only simple tests and straightforward questions on them where no distracting information is adjacent or nearby,” his report says. “Making inferences and understanding forms of indirect meaning, e.g. allusion and irony, are likely to be difficult or impossible. This is less than the functional literacy needed to partake fully in employment, family life and citizenship and to enjoy reading for its own sake.” The National Literacy Trust claim; “For one in six people in the UK today, literacy is a real struggle. They do not have the communication skills they need to fulfil their potential. Poor literacy means children do not gain the knowledge they need to succeed at school and as adults will have limited opportunities.” HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 26 'Dismal picture' of adult literacy in UK The number of adults unable to read or count remains unacceptably high. In 2001, the former Department for Education and Skills launched the Skills for Life strategy with the aim of helping 2.25 million adults by 2010. Two years later, it established by survey that 75% of the working-age adult population had numeracy skills below the level of a good pass at GCSE and 56% had similar literacy skills. At that time, the OECD ranked the UK 14th in international literacy and numeracy league tables. In 2007, the government set a new target, to help 95% of the adult population achieve enough literacy and numeracy to get by in life by 2020. Illiteracy costs the UK economy £81 billion annually According to a preliminary report released by the World Literacy Foundation, the estimated cost of illiteracy to the UK economy is £81.312bn each year. The interim report entitled ‘The Economic and Social Cost of Illiteracy’ aims to highlight the economic and social cost of illiteracy to the global and UK economy, where in the latter six to eight million adults are functionally illiterate. This means that although they can read and write simple words, they cannot apply these skills to accomplish tasks which are necessary to make informed choices and participate fully in everyday life, such as filling in a job application form or reading a bank statement. The report draws figures from the money spent of welfare and unemployment benefits, estimated to be £23.312bn. It explains that illiterate people are more likely to be claiming such benefits because there is more chance of them dropping out of high school and / or being unable to find work. However, the report also infers the no-win situation that these illiterate people face, earning 30-42% less than their literate counterparts, but not possessing the literacy skills required to undertake further vocational education or training to improve their earning capacity. HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 27 POLITICAL RECOMMANDATIONS HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 28 Principles In the past literacy was considered to be the ability to read and write. Today the meaning of literacy has changed to reflect changes in society and the skills needed by individuals to participate fully in society. It involves listening, speaking, reading, writing, numeracy and using everyday technology to communicate and handle information. And individuals need to train this ability especially for the following purpose: As the 21st century is characterized by the on-going change from industrial society to a “knowledge society”, the so called “up-skilling” of employees and the need for higher qualifications levels is evident across Europe. It is in this context that individuals of today, and of the future, require a good standard of basic literacy education to enable them to access the job market as well as to participate in the process of lifelong and vocational further learning. And last but not least: functional illiteracy is a factor contributing to exclusion and poverty that restricts democratic and social participation and is seriously detrimental to personal fulfilment and the defence of rights. HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 29 Combating prejudices Illiteracy is invisible but not a minor matter: the people involved do all they can to hide their problems, cope with their difficulties and pass unnoticed; Illiteracy is not exclusively a problem of young people, but affects all age groups. Men more than women. The older you are, the more skills you lose if you do not use them; Illiteracy is not exclusively a problem of urban neighbourhoods, but is found in town and country; Illiteracy does not only concern the socially excluded. Over half of these people have jobs; Illiteracy does not mean incompetence, lack of intelligence: men and women have acquired sets of skills without using the written word, but these skills are hard to maintain; Illiteracy has nothing to do with immigration. Combating illiteracy should not be confused with language policy for migrants. HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 30 Measures to consider A European definition of illiteracy should be drawn up. Measures for combating functional illiteracy should be understood as a key element of lifelong learning policy (initial vocational training and in-service training) and should be treated separately from migrant language policy. These measures should be designed and implemented on local and regional level: they are best suited assessing and seeking solutions to the problem of functional illiteracy, as local authorities are often the first point of contact for illiterate people. Adequate assessments should be developed ensuring to protect the privacy of individual and to avoid the stigmatization of persons. Local and regional administrations should set the example by launching training programmes for their staff affected by functional illiteracy, and set up training programmes for staff facing difficulties in their work. Fostering the development of efforts to prevent and overcome functional illiteracy in the workplace improving the economic performance of a business and facilitating the career and personal development of employees. HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 31 Policy priorities to reach these aims Provision of Workplace Basic Education. Integration of literacy into publicly funded education and training programmes Distance learning, working to provide accredited literacy learning opportunities while in your home. Numeracy strategy, working on the development of number skills Family literacy, working with parents and children to improve literacy levels Health literacy awareness and response Initiatives to promote literacy opportunities to increase participation HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 32 PART II HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 33 ILLITERACY AND BASIC EDUCATION WHAT ARE WE SPEAKING ABOUT? HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 34 Using the term of basic education, instead of analphabetism or functional analphabetism has been chosen, because it encompasses more than reading and writing skills. In our society modern cultural techniques for example also include Mathematics, the use of new telecommunication and information technologies (IT). Moreover the often used term combination “analphabet”, “functional analphabet” or “functional illiterate” is very stigmatizing and it labels adults, who have marginal knowledge about reading and writing, but not enough to get by in work or in their private life. Reading, Writing, Mathematics, the use of new telecommunication and information technologies is for the concerned persons mostly an insurmountable obstacle. HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 35 WHAT lit.voc MEANS BY LITERACY The following description on the National Adult Literacy Agency (Ireland) website indicates that literacy in modern Europe means more as being able to read and write: “Literacy involves listening and speaking, reading, writing, numeracy and using everyday technology to communicate and handle information. In the past literacy was considered to be the ability to read and write. Today the meaning of literacy has changed to reflect changes in society and the skills needed by individuals to participate fully in society. It involves listening, speaking, reading, writing, numeracy and using everyday technology to communicate and handle information. Literacy increases the opportunity for individuals and communities to reflect on their situation, explore new possibilities and initiate change. […] Most adults with literacy difficulties can read something but find it hard to understand official forms or deal with modern technology. Some will have left school confident about their numeracy and reading skills but find that changes in their workplace and everyday life make their skills inadequate. The literacy skills demanded by society are changing all the time. […] Having a literacy difficulty often means you are not able to understand health and safety information, how Government organisations work, go for promotion, complete a driver theory exam or vote. Equally, parents who have literacy difficulties may be unable to support their own children with their reading and writing. […]” [see: http://www.nala.ie/literacy-ireland] In addition to this description literacy is the ability to understand other forms of communication too, as body language, pictures, sound or pictograms. In a technological society, the concept of literacy is expanding to include the media and electronic text. Because these abilities vary in different social and cultural contexts according to need and demand, individuals must continue - in a lifelong learning process - reading and writing, critical understanding and decision-making to train abilities they need in their community. And individuals need to train these ability for another purpose: As the 21st century is characterized by the on-going change from industrial society to a “knowledge society”, the so called “up-skilling” of employees and the need for higher qualifications levels is evident across Europe. It is in this context that individuals of today, and of the future, require a good standard of basic education to enable them to access the job market as well as to participate in the process of lifelong learning. HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 36 WHERE DO LITERACY DIFFICULTIES AMONG ADULTS COME FROM (HAVING JOINED FOR MANY YEARS THE SCHOOL EDUCATION)? Most adults with literacy difficulties can read something but find it hard to understand official forms or deal with modern technology. Some will have left school confident about their literacy skills but find that changes in their workplace and everyday life make their skills inadequate. For example, if a person didn’t have to use their reading and writing skills in their work or home life, they could easily get out of practise and lose confidence in their ability to use those skills. A number of factors contribute to functional illiteracy. Such factors are likely to include a combination of individual learning conditions, unfavourable familial socio-cultural and academic conditions, as well as general development trends in the society itself. These determinants should not be seen in isolation, as they influence each other. Also, it is important to note that if one of those risk factors appears, it does not necessarily mean that a person will be functionally illiterate in later life. It is difficult to measure or estimate how much influence each of the determinants may have, but it can be said that the risk of becoming functionally illiterate increases when such factors are present: REASONS – ORIGIN – FACTS Familiar socio-cultural conditions Negative familiar socialisation and socio-economic unsteadiness can have influence on the literacy level in families for generations. If the parents have a low educational background and do not support their children in educating, or even signalling to the child, that education is not important, the child will tend to adopt this view on education. In families with low educational background it is often seen that reading and writing are practised very little. You do not in these families sit down to read a good book, go through the newspaper or write a letter or an e-mail. Maybe you don’t even open letters from authorities, because they are too complicated to understand. Reading and writing is not an everyday experience, and children may grow up with very little motivation to read and write. Most children are eager to enter the world of reading and writing, because they see in everyday life that their parents, sisters and brothers have lots of great experiences in reading and writing. In families with low educational background, with long term illness or severe diagnoses, with long term unemployment you may tend to give up on education and just live from one day into the next. HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 37 Ethnical background Literacy skills in immigrant families is a delicate issue and it is important not to stigmatize this group. They are just as different as anybody else, but they have a challenge in learning the new language and integrating in the everyday life in the new country, that may be very different from their homeland. Some immigrant families have a high educational level, have good jobs and are very well functioning. They learn the new language quickly and with great motivation and are therefore integrating fast. Some come from regions with war, have not had an ordinary job for at long time, have had poor education and may even be traumatized. For such families basic education, language and integration can be a great problem also for the next generation. Some immigrants and even children come to their new country alone and are very dependent on authorities and host families to succeed in building up a new life. Individual learning conditions Let’s express it in this way; Yes, we are all different and we don’t all have the same learning abilities. The individual may be facing problems which may influence the literacy level throughout the persons life. That can be learning disabilities, dyslexia, speech disorders, diagnoses physical as well as mental and various handicaps. Some can be overcome with the right support, help and compensating devices, but it sure can be a hard struggle just to get the right help. Academic conditions Did you enjoy going to school when you were a child? Many children do not experience the joy of going to school, and cannot just sit down on their behinds and learn! Not all children fit into the school system, and not all school systems fit the children. In recent years it has been a subject of investigation, that individuals learn in different ways. You can be a visual learner, tactile, dynamic or even spatial. But not all schools can offer you the learning style that is best for you. Therefore you are fortunate if you were the kind of child who could quietly sit down in class and learn reading from a book with your teacher advising you. Others have not been as fortunate, and have had a difficult school life. They couldn’t sit still, they didn’t like reading, found mathematics impossible, were troublemakers and just got left behind. It doesn’t take much imagination to see that low literacy skills can be the consequence of a school life like this. It does not mean, that you can’t learn. It just means, that you couldn’t learn under these conditions. Experience of discrimination / bullying / mobbing Unfortunately quite a lot of adults – when being children - have been exposed to discrimination, bullying or mobbing. It happens every day, whether you are are too short, too tall, too fat, too thin, speaks differently, have a different skincolour, are clothed differently, have no father…. Almost anything can serve as a reason of mobbing. Maybe you are just an easy target and can’t defend yourself and therefore becoming a favourite victim. Maybe you will even have to change school and the mobbing may even continue. These children struggling with social issues for most or even their whole school HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 38 life, have a hard time learning, as school is always connected with fear and trouble. Mobbing can have a negative effect on the mental development of the individual and lead to lacking self esteem and selfconfidence and even to frustration and aggression. Many adults still struggle with this problem from their early years. They don’t believe in their own abilities, and they will never set their foot in a school again. They have left school as early ad possible and now have literacy difficulties. And last but not least: general developments trends in the society/ sociocultural requirements and expectations Modern society is increasingly knowledge based and requires high level skills. This has a number of implications: An increasing number of jobs require high level knowledge, the amount of unskilled work available to employers decreases, literacy skills are increasingly important in work and everyday life (e.g. use of ATMs, online shopping, Email). In addition, literacy skills are seen as an indicator of one’s abilities and intelligence within a society. People who are labelled ‘illiterate’ are often stigmatised or perceived as unintelligent. WHICH PERSONS DO NOT BELONG TO THE TARGET GROUP (PERSONS WITH LITERACY PROBLEMS) FOCUSED BY LIT.VOC? Young people who are still subject to compulsory education within the general education system Adults with immigrant status, who have literal socialization in their country of origin and who can participate in the society they are living in - despite of limited competences in terms of spoken and written language Adults which are generally not or no longer able to acquire literacy skills due to organic or psychological impairments (e.g. persons with dementia or those with organic brain injury) People with dyslexia and dyscalculia HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 39 GOOD PRACTISE EXAMPLES COMBATING ILLITERACY HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 40 Denmark Literacy training for employees Company-indoor-training In 1996 the legal framework was created for the education of adults with reading and writing deficits with the goal to reach 45,000 people per year. The courses are free of charge for participants and take place during working hours. Companies exempt from work their employees for these courses and the salary is salary reimbursed up to 80% for the enterprises. Courses are offered and organized by adult education institutes as for example VUV Sønderjylland offering a special service in a rural area: The mobile classroom comes to enterprises. In 2009 VUV Sønderjylland carried out literacy and numeracy courses (including courses for people with dyslexia) cooperating with about 200 enterprises. HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 41 Denmark Company in-door-training Froeslev Wood Company, Padborg Froeslev Wood is a wood import company in Southern Jutland in Denmark. The company employs about 100 people. The company has also got its own production of pressure-treated wood and wooden houses. I visit the company on a chilly morning in March and must be aware of trucks and fork lifts busily transporting and storing all the different sorts and sizes of wood planks and boards on the huge storage area just besides the highway. I find the offices, which are of course built out of wood. In a large room with a long table I find a group of 12 employees and their Danish teacher, Jens Ole. They are busy discussing the inflection of danish verbs and they are preparing an exam in two weeks. The course has 4 levels and this class is preparing for the exam at level 2. One student prepares for level 3. Dorte Jessen is the staff manager and she receives me in her comfortable office. Dorte tells me, that the company employs quite a number of workers with little educational background as well as foreign workers At this company we see the employees not only as workers. Our employees are individuals and they must feel good and welcome at their working place. Basic education is very important for us, as we employ unskilled workers. A number of our staff has literacy difficulties and it is necessary that we deal with these problems. We offer courses in Danish, IT and knowledge of wood. Our working place is large, and therefore precise communication is very important. The courses are offered during the working day especially in quiet periods. The company receives a financial compensation from the State Educational Fund that is meant especially for companies that offer basic education to unskilled and semiskilled workers. This compensation allows the company to offer basic education during the quiet winter months, and we can avoid firing staff in these periods. Our employees feel safer in their employment, they feel appreciated and they improve their basic skills of reading, writing and IT. Basic education is a great advantage not only for our employees, it actually pays off for the company as well. [Report by Kirsten Cilieborg from VUC Sonderjylland visited Froeslev Wood. HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 42 United Kingdom Skills for Life Provision in the workplace National Health Service The Learning Development Manager for the NHS (National Health Service) Trust contacted the Lancaster & Morecambe College regarding workplace provision for staff wishing/needing to update their Literacy skills and achieve a recognised national qualification. The provision at this time was funded through the Train to Gain scheme aimed at encouraging employers to up-skill their workforce. Following an initial meeting to clarify days, times and dates of sessions publicity was developed aimed specifically at encouraging staff to attend. On starting the course the learners undertook an ‘initial assessment’ and completed a piece of writing to help identify current skill level. Following this each learner then completed a ‘diagnostic assessment’ at that level to identify their specific skills and development points regarding the core curriculum. When this had been established each learner embarked upon an individual learning programme tailored to their specific need in the workshop sessions. Staff attended the workshop on a weekly basis, being allowed time by their managers to access the learning time. Each session learners would work individually on areas identified through their learning plan with the focus being on building skills across all the curriculum areas and then achieving a qualification at the appropriate level. In addition we found that this process aided significantly individual levels of self confidence and self-esteem. The learners/staff attending the workshops were of mixed of age, ability and job role within the organisation. All were willing learners who proved keen to achieve the maximum qualification they could. City and Guilds Adult Literacy Level 1 and Level 2 were the main focus for many in the group with a significant number achieving both by the end of the course. Train to Gain was part of a Government initiative and therefore funded through the Skills Funding Agency. [Report by Becky Davenport, Lancaster & Morecambe College] HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 43 United Kingdom Literacy Training in Vocational Training Functional English/Literacy for Full-Time Brickwork Students All 16-19 year olds undertake Functional English as part of their full time vocational training course, the only exception being those that have previously achieved a grade A - C in GCSE English. As part of the advice and guidance process and to ensure each learner can cope with the literacy requirements of their vocational programme the students access an on-line initial assessment tool called BKSB which gives an indication of the level of English skill they have. All learners then take a diagnostic assessment at the level indicated through the initial assessment which identifies their specific strengths and developmental to focus on. This information then contributes significantly to the Individual Learning Plan. Functional English sessions are then built into their College week and timetabled through out the year. Learners work towards a City & Guilds Functional English qualification at a level appropriate to them. This is delivered through a variety of methods including; whole class taught activities, individual or small group work, and practical and theory sessions. A variety of resources are employed to enable the learners to enhance their skills levels and engage in their learning and these include: project work, interactive activities, internet research, peer discussions and group activities, games, worksheets and practice assessment opportunities. The learners are not only working towards a qualification but also developing their overall English skills in preparation for entry to the workplace through tasks such as: oral communication skills, form filling, reading for information and writing for variety of different needs and formats. This is delivered through a number of topics and where possible is related to and contextualised in their vocational area i. e. Brickwork theory classes. There is close collaboration and communication with the specialist vocational tutor and the Functional English tutor including the sharing of Scheme of Work and individual session and learning plans discussed. [Report by Becky Davenport, Lancaster & Morecambe College] HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 44 Austria Literacy training for employees Company-indoor-training Basic education – An Improvement for Employees AND Companies In Carinthia 2007 the project “Bildung wieder entdecken” (Re-discovering Education) was launched. A shoe factory employing about 200 female sewing workers and a factory producing toner cartridges with also about 200 female employees took part in the project. The companies’ counsellors invited the women sensitively and anonymously. There were four courses, each taking about 25 weeks for 8 participants. The courses were held in a room inside the companies. One third of the course was paid as working time by the employers. The Curriculum included teambuilding, literacy, maths, memory training, ICT (including keyboard training), styling and coaching. The learning topics and aims were set individually and closely linked to the women’s work and daily life. All participants finished the 25 week course and most of them were satisfied. The women named improvements such as: more confidence in speaking, reading a newspaper and writing, using the computer. Some feel a higher level of self confidence. The women were especially happy that the course has been held within the well-known area of the company. They did not have to change their clothes or get to a new building. What about improvements for the companies? Speaking to the managing directors, following improvements could be recognised: The participants showed higher motivation, which was important as many products were produced by hand The participants felt more confident, especially when learning a new working process. Especially the memory training had reduced the learning time The participants were more self confident and open for innovations. [taken from: http://erwachsenenbildung.at/magazin/07-1/meb07-1.pdf] HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 45 PART III HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 46 GLOSSARY HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 47 Illiteracy and literacy Concepts and understanding in AT, BG, DE, UK Austria The overall concept and understanding of illiteracy and literacy is largely adapted from the definition provided by UNESCO. However “functional illiteracy” is a term which is rarely used in Austria any more. It’s been replaced by the term “people with basic education needs”. This new term emphasizes a different focus and therefore seeks to remove the stigma associated with being a “functional illiterate”. The concept of basic education is very flexible. There is no standardised definition of basic education. The benefit of this is that the concept is adaptable enough to meet the needs and requirements of different target groups in different phases of life, with different circumstances and environments. Bulgaria In Bulgaria, national legislation in the field of education does not yet specifically deal with the issue of illiteracy, although several pilot projects, most of them involving the Ministry of Education, have been undertaken to examine the issue. The Employment Encouraging Act however, considers the literacy issue in the context of the process of becoming literate. This process is explained as acquiring basic knowledge and skills in reading, writing, and mathematics, as well as in humanities and natural sciences. In Bulgarian research literature, literacy is viewed as the ability to read and write, but also to comprehend information and express ideas in a concrete or abstract way. Germany According to German literature there is a distinction between 3 types of illiteracy: “primärer Analphabetismus” (primary illiteracy) This refers to an individual who did not learn to read or write during their childhood or adolescence. “sekundärer Analphabetismus” (secondary illiteracy) This refers to individuals who acquired reading and writing skills during their childhood and adolescence, but lost these skills over a period of time due to the lack of opportunity to use and apply them. “funktionaler Analphabetismus” (functional illiteracy) The term “funktionaler Analphabetismus” refers to the difference between an individual’s existing and necessary (or expected) level of reading and writing skills at a particular time. A person is described as functionally illiterate if their individual reading and writing skills are significantly lower than those expected or required within the particular society within which the individual lives. UK The term ‘functional illiteracy’ is not used in England. An individual would be described as having ‘literacy, language and numeracy skills needs’. This terminology represents a shift away from a focus on deficiency and HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 48 the stigma often associated with poor literacy, language and numeracy skills. Concern about the levels of literacy, language and numeracy skills amongst the adult population led to the launch of the Skills for Life Strategy in 2001. This strategy highlighted young adults as one of the key target groups in the government’s plans to improve literacy, language and numeracy skills. Adult education General or vocational education provided for adults after initial education and training for professional and/or personal purposes; it includes general education for adults in topics of particular interest to them or training in basic skills which individuals may not have acquired earlier (such as literacy, numeracy); it aims to give access to qualifications, acquire, improve or update knowledge, skills or competences in a specific field. Basic education UNESCO defines this as a broader concept than primary schooling, comprising early child education, adult literacy programmes, and a range of non-formal activities for children, young people and adults. Functionally literate According to UNESCO “a person is functionally literate who can engage in all those activities in which literacy is required for effective functioning of his group and community and also for enabling him to continue to use reading, writing and calculations for his own and the community’s development.” ICT skills The skills needed for efficient use of information and communication technologies (ICT). The basic skills in ICT refer to the use of computers to retrieve, assess, store, produce, present and exchange information, and to communicate and participate in collaborative networks via the Internet. Illiterate/Illiteracy UNESCO declares illiterate “any person unable to read and write”. The term has additional aspects of meaning in the different national contexts across the EU. HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 49 INFORMATION SOURCES HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 50 In English www.nala.ie Information Portal of the National Adult Literacy Agency in Ireland (NALA), information and publications on workplace literacy www.workbase.org.nz New Zealand portal of basic education for the workplace, including information on programs, offers, or case studies with positive effects of work-related basic education in companies www.cityandguilds.com Certificates in Adult Literacy and Numeracy: Boost your confidence in reading, writing or numeracy - gain the skills and confidence you need to improve your career prospects with a Certificate in Adult Literacy and Numeracy. www.niace.org.uk NIACE (The National Institute of Adult Continuing Education) the leading nongovernmental organisation for adult learning in England and Wales. www.bbc.co.uk/skillswise BBC Skillswise enables adults to improve reading, writing and number skills. Level one and entry level three literacy and numeracy resources - worksheets, ... www.erwachsenenbildung.at Portal for teaching and learning adults of the Austrian Ministry for Education: offers, information and links for all areas of adult education. www.oeibf.at Austrian Institute for Research on Vocational Training. öibf's mission is to carry out high-quality research and development in order to support and promote activities and policies concerning vocational education and training (VET): projects, publications In German (Germany) www.adbw.org Homepage des Netzwerks der Bildungswerke der Wirtschaft in Deutschland mit Links und Adressen HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 51 www.alphabetisierung.de Homepage des Bundesverbandes Alphabetisierung und Grundbildung, der die Belange von funktionalen Analphabeten bundesweit vertritt und Fach- bzw. Serviceangebote bereitstellt, Informationsmaterialien zur Alphabetisierung und Grundbildung, Hinweise auf bundesweite (VHS-)Kursangebote, zielgruppen- spezifische Lehr- und Lernmaterialien, Weiterbildungsmöglichkeiten für Kursleiter/-innen www.alphabund.de Online-Portal der Projektverbünde, die im BMBF-Förderschwerpunkt „Forschung und Entwicklung zur Alphabetisierung und Grundbildung Erwachsener“ aktiv sind, Hintergrundinformationen, Links zu den einzelnen Projektverbünden bzw. Projekten sowie Materialien www.alpha-z.de Homepage des Verbundprojektes „alpha-z“ der Zukunftsbau GmbH und der Humboldt Universität zu Berlin, Informationen über das Thema, Handbuch zum Analphabetismus für Berater, Kurscurriculum (Materialien nach Registrierung als E-Book zugänglich), Online-Tests für Betroffene www.bda-online.de Homepage der Bundesvereinigung der Deutschen Arbeitgeberverbände (BDA) mit Dokumenten und Positionen u. a. zur Bildung, Aus- und Weiterbildung www.chancen-erarbeiten.de Homepage des Projektverbundes „Chancen erarbeiten – Alphabetisierung und Grundbildung im Kontext von Wirtschaft und Arbeit“, News, Ergebnisse, Produkte, Materialien, Veranstaltungen www.deutsch-am-arbeitsplatz.de Online-Portal zum berufsbezogenen Deutsch-als-Zweitsprache-Unterricht, Konzepte, Lehrmaterial, Fortbildung für Kursleiter/-innen, Angebote zur innerbetrieblichen Weiterbildung www.f-bb.de Homepage des Forschungsinstituts Betriebliche Bildung (f-bb), unter dem Kompetenzfeld „Berufliche Integration“ Informationen und Downloads zur Weiterbildung von Geringqualifizierten (u. a. arbeitsorientierte Grundbildung) www.grawira.de Homepage des Projektverbundes „Grundbildung, Alphabetisierung, Wirtschaft und Arbeit (GRAWIRA)“, Ergebnisse, Produkte, Materialien zur arbeitsplatzorientierten Grundbildung in Unternehmen www.grundbildung.de HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 52 Vom Deutschen Volkshochschul-Verband entwickeltes Informationsangebot für die Durchführung von Alphabetisierungs- und Grundbildungskursen, zum Beispiel auch Lehr- und Lernmaterialien, Fortbildungskurse, Projektergebnisse www.ich-will-lernen.de Online-Lernportal des Deutschen VolkshochschulVerbandes zur selbstgesteuerten Verbesserung der Grundbildung mit der Möglichkeit, auch Schulabschlüsse nachträglich zu erwerben www.vhs.de Suchmaschine für VHS-Angebote, unter anderem Alphabetisierungs- und Grundbildungskurse In German (Austria) www.abc.salzburg.at Homepage des Basisbildungszentrums Salzburg: Aus- und Weiterbildungen und Basisbildungskurse auf allen Niveaus www.alphabetisierung.at Homepage des Netzwerks der österreichweiten Projektpartnerschaft In.Bewegung, Produkte, Material für TrainerInnen, Fachbeiträge www.bb-tools.wikispaces.com Portal für Lehrende und Trainer im Basisbildungsbereich: Tool für den Unterricht, Werkzeuge für die Materialherstellung, Lernprogramme www.erwachsenenbildung.at Portal für das Lehren und Lernen Erwachsener des Bundesministeriums für Unterricht, Kunst und Kultur: Angebote, Informationen und Links für jeden Bereich der Erwachsenenbildung www.initiative-erwachsenenbildung.at Homepage der Initiative Erwachsenenbildung der Länder-Bund-Initiative zur Förderung grundlegender, kostenloser Bildungsabschlüsse für Erwachsene: Informationen zur Initiative, Kriterien für Institute zur Akkreditierung von Basisbildungskursen, Links für Erwachsene zu akkreditierten www.netzwerkmika.at HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 53 Nationale Netzwerkpartnerschaft mit dem Ziel Unterrichtende im Bereich Alphabetisierung, Basisbildung und Zweitsprachenerwerb zu unterstützen: Aus- und Weiterbildungen, Materialien, Vernetzungsangebote www.oeibf.at Website der Österreichischen Institut für Bildungsforschung: Projekte, Publikationen www.zukunft-basisbildung.at Aktuelle Homepage zur Weiterentwicklung der österreichweiten Projektpartnerschaft In Bewegung: Entwicklungsarbeit zu Qualitätssicherung, Zielgruppenerschließung, Eröffnung neuer Lernorts sowie Öffentlichkeitsarbeit und Sensibilisierung HANDBOOK FOR VOCATIONAL GUIDANCE PROFESSIONALS PAGE 54
© Copyright 2026 Paperzz