POPULATION HEALTH AND THE CLINICAL NURSE LEADER This session supported by AACN/CDC Academic Partnership Program U.S. HEALTHCARE AND THE WORLD Are we making any progress? http://www.commonwealthfund.org/publications/fund-reports/2014/jun/mirror-mirror 1 GOALS FOR U.S. HEALTHCARE Institute for Health Improvement. The triple aim for U.S. Healthcare. http://www.ihi.org/Engage/Initiatives/TripleAim/pages/default.aspx THE PARADIGM SHIFT IN HEALTHCARE Population health is emerging as a central outcome for the healthcare system to attempt to change the paradigm and improve our system performance. Population health is not public health – it is not directly tied to governmental health departments Population health includes the healthcare delivery system which was historically seen as separate from governmental public health. (Stoto, M., (2013). Population health in the affordable care act era. Academy Health pp1-6) 2 INSTITUTE OF MEDICINE PRIMARY CARE AND PUBLIC HEALTH There is a need for integration between primary care and public health to achieve the goals of population health. What is integration? ACA AND POPULATION HEALTH 3 THE NATURE OF DEMAND FOR RNS ACUTE CARE NURSING IS CHANGING AND THE ROLE OF NURSES IS CHANGING Our speakers today are on the front-lines of the change. The role of nurses in acute care is changing and new skills are needed The CNL role is emerging as an essential part of this change Expansion of the CNL into ambulatory care, public health, and accountable care organizations is inevitable. We hope our presentations will provide you with validation, new ideas, and new ways to think about the CNL role in improving our healthcare system. 4 CNL Role and Future In Population Wellness Objectives • State of Healthcare and directions toward population management • How will reimbursements impact acute care • Define CNL role in acute care support and address continuum of care opportunities • Expansion of CNL roles in new areas of care: chronic disease management, wellness, prevention and population health 5 Our flagship facility, Meritus Medical Center is an acute care hospital with 276 beds and the most advanced technologies available and is staffed by more than 300 physicians in 30 specialties. Meritus Medical Center opened on December 11, 2010, replacing Washington County Hospital. Who we serve Western MD, Eastern panhandle of WV and southern PA. 6 Reform Objectives Opportunity for Maryland to be a NATIONAL LEADER CHANGE BUILD the way we pay for and provide health care on the great system we have and make it even better: • More affordable in health care • Safer • A healthier Maryland 13 History But 40-year-old waiver “test” was out of date OLD NEW Inpatient care All hospital care Medicare only All payers Cost of care per hospital stay Cost of care per person overall 14 14 7 Lower Cost Annual hospital SPENDING CAP − 3.58% per capita Medicare SAVINGS TARGET − $330 million over 5 years GROWTH in Maryland spending per capita cannot exceed nation 15 15 All-Payor Per Capita Target: 3.58% GROSS HOSPITAL REVENUE PER CAPITA GROWTH TARGET 16 16 8 New Incentives Changes how hospitals are paid to reward the right things •Success under the new rules requires – – – – cost reduction care for patients in the community care in lower cost setting reduce unnecessary care • The key: population health management 17 10 Reduce Potentially Preventable Complications by 30% POTENTIALLY PREVENTABLE COMPLICATIONS 18 18 9 Population Health Management Changes How Providers Think • • • • • Do more to earn more Rewards for efficiency and quality Care for an individual patient Care for an entire population Acute care Ambulatory care Community care Competition Collaboration Hospital care Health care 19 Population Health Management Requires Different Role for Hospitals • • • • • Supply proactive, preventive and chronic care to all During and between encounters Regular contact with patients Support patient efforts to manage their health Manage high risk patients to prevent from worsening 20 10 Health is About More Than Clinical Care Health is driven by multiple factors that are intricately linked – of which medical care is one component. Personal Behaviors 40% Family History and Genetics 30% Environmental and Social Factors 20% 10% Medical Care Source: Determinants of Health and Their Contribution to Premature Death, JAMA 1993 Population Health Meritus Health is committed to improving the health of our community through initiatives like: – Community based health education – Outpatient and retail services – THP-Meritus ACO Program – School Health Program 11 • Established in January 2013 • One of the first ACO’s in Maryland • Dedicated to a patient-centered approach to population health • Improves outcomes and patient experience through cost- effective delivery of coordinated care • Meritus Health employees staff the health rooms of all 47 Washington County Public Schools through a collaborative contract with the school system. • On average, our healthcare providers see 1000 students each day in the school health rooms. 12 • Onsite “doctor’s office” at two school locations • Complement the Meritus Health School Health program. • Increase children’s access to health care • Improve their chances of educational success by increasing their time spent in school. • Provides evaluation and treatment for illness and injury, health, nutrition and referrals to mental health services. • Challenges of changing workforce requirements: • Total Payment Revenue (TPR) and Global Budget Reimbursement (GBR) models – Shrinking In-Patient Services – Hospital – RN training – Increase demand for community intervention – Nursing and care coordination - Navigation – Advance Practice role demand in primary care, school based centers, ACO – medical home models – physician adaptation to changes – BSN role requirement – Advance nursing degree demand for DNP, Ph.D. researchers and MPH type roles hard to fill 13 • Challenges continued – VBP – Core Measures, Pt. Experience, Harm • Readmission • Skilled Nursing Facilities • LTC – Western Maryland Hospital Center – Leaders of Population Health • Models of Care – – – – Navigators BH imbedded in practices – what type of provider Rehab – no longer hospital centric Local and State health department role - diminishing • Skill Sets for current workforce demand is currently not commonly available. Skill Sets • Customer focus – centric across the continuum • Research toward population health services, interventions lacking • Coordination, education and health maintenance leaders in all aspects of community health • CNL embedded in primary care for chronic disease management coordination 14 New Paradigm • Our care responsibilities for health systems, care providers, nurses and CNL does not end; – WHEN THE PATIENT LEAVES OUR FRONT DOOR • OUR NEW EVALUATION TOOLS ARE MOVING: – Toward care effectiveness on a pop scale • total cost, utilization of resources and wellness goals for individuals, community and populations Opportunity for CNL • EBP improvements in efficiency, safety and utilization across the continuum • Re-design CNL role outside acute care – Schools – LTC support, intervention and management – Community education, leadership and advocacy – Wellness beginning with employee and expanding – Health interventions for chronic disease 15 A Public Health CNL DANA SMOTHERS BSN, MS, RN, CNL Yamhill County county total population: 101,000 Source of RH visits Payment 2013 Title X 43.6% OHP 19.0% CCare 30.6% Private Total 6.6% 100.0% RH Source of visits Payment 2014 Reproductive Health (RH) clinic race/ethnicity: Hispanic or Latino - 49.0% White, non-hispanic - 47.3% Title X 38.5% OHP 30.8% CCare 21.6% Private Total 8.9% 100.0% U.S. Census Bureau, 2010; 2013, County Agency Data Review, Oregon Reproductive Health Program 16 Oregon Public Health Task Force & CCO • 501(c)3, grass-roots, communitybased • CCO Incentives (17) & State Performance Measures “effective contraceptive use among women at risk of unintended pregnancy” Michael Tynan, Office of the State Public Health Director, Oregon Health Authority. Findings from the Future of Public Health Task Force, 2014; Yamhill Community Care Organization and Yamhill County Health and Human Services Activities and Insights, Oregon Health Authority, 2014; • 24,000 members Public Health: Yamhill County Our agency: Environmental Health - restaurant inspection, water systems, temporary events Prevention & Health Promotion - tobacco, emergency preparedness, accreditation Clinical Preventative Services – reproductive health, STI, Immunizations, travel Communicable Disease – Epi/disease investigation (50 reportable), TB, dog bites Home Visiting Nurse Programs – Maternity Case Management, Cacoon Vital Records – birth & death certificates 17 My role (from 10,000 feet) Clinician – foundational, relationship with populations I serve Reproductive Health (RH)program manager – 2 Nurse Practitioners (NP), state/national program compliance, EB/quality care, resource management (over $100,000 medication budget) Educator – patient (direct/indirect), department, community, state Change agent – move system changes, communication/information through the department Forward-thinking, population & systems focused lens Examples of RH population health/quality care measures data 18 efforts expand to other targeted venues in the future, please let us know when you return the form to us. You may add rows to this form as needed. 1) County or counties for which you are requesting CD supplies: 2) Number of condoms requested (lube will be provided too): Select from drop down menu 3) CD sites (name of venues) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Total Healthcare (HC) or non-healthcare (NHC) setting drop down menu drop down menu drop down menu drop down menu drop down menu drop down menu drop down menu drop down menu drop down menu drop down menu drop down menu drop down menu drop down menu drop down menu drop down menu 0 4) Indicators for 2013 Type of venue drop down menu drop down menu drop down menu drop down menu drop down menu drop down menu drop down menu drop down menu drop down menu drop down menu drop down menu drop down menu drop down menu drop down menu drop down menu 0 Mark "1" in the column(s) with the population(s) targeted at each CD site. PLWH (persons living with HIV) MSM (men who have sex with men) 0 0 Goal through 12/31/15 PWID (persons who inject drugs) 0 Result through 6/31/15 (6-month total) Result through 12/31/15 (12-month total) # of distribution locations # of condoms distributed overall # of condoms distributed to PLWH # of condoms distributed to high-risk HIV negative persons (MSM, PWID, partners of PLWH) # of condoms distributed to general population (should not exceed 30% of condoms) 5) Describe how condoms will be distributed (e.g., by HIV test or syringe services program staff, via bowls at targeted venues listed above). 6) Storage requirements: Condoms must be stored in a cool, dry place to prevent damage. Please ensure that staff and partnering businesses/agencies are aware of this requirement and have an appropriate storage place. Additionally, staff should ensure that the expiration dates of condoms are checked at least once annually. Do you agree to these requirements (Yes/No)? 7) Distribution requirements: Supplies may only be distributed free of charge. Money or donations may not be requested. Do you agree to this requirement (Yes/No)? 8) Contact person & information: Please provide contact information for the person who will coordinate condom distribution activities. Include a name, job title, email 19 Populations & Microsystems Adolescents Clinical services Low SES Home visiting/Maternal Child Health programs Non-citizen Spanish speaking Public Health Uninsured Health & Human Services – Yamhill County Incarcerated McMinnville High School IVDU County jail MSM Newberg clinic Males McMinnville vs. Newberg Foster families State reproductive health program Homeless County public health departments clinician… Every day open access clinic, culturally competent, clientclient-population centered care Reproductive Health – initiate birth control /method management/pregnancy testing STI screening, treatment (CT, genital wart, etc.), epi Immunizations Health records management Lateral coordination of care – other HHS divisions, community providers, etc. collaborate with Nurse Practitioner/Health Officer/PH Director – standing orders, systems changes operate offoff-site clinics providing services: local high school, clinic offices in neighboring town, county jail 20 outcomes manager… Manage system changes – operationally (RH/STI program merger=increase in Title X $) EvidenceEvidence-based best practice to design care – effective use of LARCs = #1 in state, adolescents Yearly county RH data measure evidence-based metrics - support reducing unintended pregnancies RH program manager – yearly 3 SMART program goals to state -> used to develop state goals ◦ Throughout the year updates and end-of-year reassessment Track data from off-site clinics to adjust services e.g. report to school board # of student visits OPRAHC - Oregon Preventive Reproductive Health Advisory Council member - advisory group comprised of RH Program staff and both local and national subject matter experts to develop a tiered set of standards for the provision of quality reproductive health clinical services Patient satisfaction survey System assessment/improvements to facilitate multiple funding streams – Ccare, Title X, Private ins Birth control medication ordering – $100,000 budget advocate… Patient safety – development birth control patient information (health literacy), medications ACA access to insurance coverage – applications, enrollment assist Educate (patients, colleagues, etc.) on state laws e.g. minors seeking birth control/STI testing & treatment Presentations to community partners – CASA Meet with community partners to support vulnerable populations access to services e.g GFU population, largest pediatric clinic regarding developmentally appropriate adolescent sexual health Develop training & foster culturally competent care in clinic – equal treatment for all e.g. non-citizen, IVDU, gay man, adolescent, low-SES, homeless, ESL ClientClient-centered care – meet them where they are 21 information manager… PowerPoint presentations in the community & in-house training Email, Outlook, spreadsheets (inventory, data collection, etc.), H:/ Raintree scheduling system - custom reports, data collection, collection efficient clinic scheduling Member of new EMR implementation team Access and distribute EBP articles, articles changes in national quality care guidelines (CDC MEC), county data & epi statistics On-line medication ordering Maintain standing order/protocols for RH program operations Liaison to program operation/management with state RH program staff systems analyst/risk anticipator… Assess microsystems – high school, city, clinic RN team vs. home visiting RN team, each PH program (CD, IMMS, etc.) contraceptive/RH supplies purchasing & inventory management Member of PH Quality Improvement/Performance Management team (referral system from jail) confidentiality – assurance, assurance insurance client-centered riskrisk-reduction care/communication e.g. contraception, sexual health, homeless research/evaluate in consultation with NP/HO new medications – safety, efficacy, & implementation, standing order e.g. Ella, Skyla facilitate proper state board of pharmacy license and adherence to regulations (e.g. medication labeling, RX dispensing laws) 22 educator… therapeutic use of self patient education – “relational nursing” families, parents, patients, peers, partners high school – freshman seminar, health classes (~500 students/year) RH community groups – CASA, parenting class, teachers, pediatricians practice Other HHS divisions – Family & Youth (foster youth population) public health inin-services for Yamhill County PH colleagues – e.g. emergency contraception mentor for new RH staff at other public health departments in state as referred by state nursing consultant Adjunct faculty at Linfield College – Human Sexuality Site preceptor for 4 senior BSN students a year for community health rotation – George Fox Univ. team member… WalkWalk-in RN rotation CrossCross-trained and practice in other PH programs (RH, CD, STI, IMMS, home visiting) Train new employees, colleagues Member of interdisciplinary Newberg services team (FQHC, county behavioral health & chemical dependency) Lateral patient care coordination with local providers (hospitals, FQHC, PCPs, pediatricians) Triage STI calls and schedule appropriately PH summer retreat planning team member Clinic communicator 23 member of a profession… Member of professional organizations – OR Public Health Assoc., CNL Assoc., county union Attend annual statewide RH coordinators meeting Continuing education – webinars, conference calls, in-services, journal articles Member of statewide RH committee Precept senior BSN students Explore new nursing opportunities/programs – behavioral health, foster care youth The future… Join nursing services across public health & behavioral health New position: position Nursing Supervisor CCO, PH collaborative work incentive metrics, metrics new metrics “safety-net” services & innovation ? Thank you 24
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