Transfer
Guide
Making the Most of Your Layover
This brochure was finalized in November 2011.
Published by:
Fraport AG
Frankfurt Airport Services Worldwide
60547 Frankfurt am Main, Germany
www.frankfurt-airport.com
Copy and Editing:
Astrid Wittorff, Customer Relations (KMA-KS)
Jutta Weimar, Customer Relations (KMA-KS)
Concept and Design:
sxces Communication AG
www.sxces.com
Translation:
Greg Woods, Heidelberg
Contact:
E-mail: [email protected]
Phone: + 49 (0) 180 5 FRAINFO (3724636)*
or from outside Germany: + 49 69 690-0
Social Media:
www.twitter.com/Airport_FRA
www.facebook.com/FrankfurtAirport
www.facebook.com/FraportKarriere
Videotext:
hr: screens 561 to 566, SWR: screens 561 to 566,
3sat: screens 480 ff.
* The price when calling from a German landline phone is € 0.14 per minute.
Other rates may apply to mobile phones.
All rights reserved, especially those to mechanically, electronically, or photographically
reproduce any or all of this content, store or process it in electronic systems, or reprint it in
periodicals. The information provided here is also subject to change subsequent to being
finalized for publication. Fraport AG therefore provides no guarantee of its completeness
or correctness.
Contents
Everything at a Glance
Services for Transfer Passengers Transfers Made Easy
Find What You Need Fast Shopping and Experiences Without Limits
4–11
6–7
8–9
10–11
Things to Do During a Short Layover Terminal 1, Transit Areas A and Z Terminal 1, Transit Areas B and C Terminal 2, Transit Areas D and E 12–23
14–15
16–19
20–23
Things to Do During a Long Layover 24–29
Beyond the Airport 30 –33
Terminal Map 34–35
Recharge
taking off
before
again
Services for Transfer Passengers
Welcome to Frankfurt Airport!
On the following pages you’ll find a great
deal of useful information for navigating
your transfer and layover at Frankfurt
Airport. In addition to helping you get
your bearings, we give you valuable tips for
spending the time as pleasantly as possible.
We’re looking forward to welcoming you as
our guest!
Transfers Made Easy
6–7
Find What You Need Fast 8–9
Shopping and Experiences
Without Limits
10–11
5
Transfers Made Easy
How to Quickly and Easily Make Your
Connecting Flight at Frankfurt Airport
If you’re transferring at Frankfurt Airport, relax – you’re in good
hands. Begin by checking one of the flight arrival/departure
boards or monitors to see what gate your flight leaves from and
other important information, then follow the signs to get to it.
If you don’t have a boarding pass yet:
Please check in at a transfer counter in the transit area or
go straight to your gate. In most cases, your bags will be
automatically routed through to your final destination. In case
of doubt, inquire when checking in at your point of origin.
SkyLine Train
The SkyLine train runs between Terminals 1 and 2, leaving
every 2 to 3 minutes.
Stops: Terminal 1 A, Terminal 1 B, and Terminal 2
between Concourses D and E
E-Shuttle Service/Terminal Express
If you already have a valid boarding pass
for your connecting flight:
Go straight to the gate. In most cases, your bags will be
automatically routed through to your final destination. In case
of doubt, inquire when checking in at your point of origin. If the
departure gate is not indicated on your boarding pass, consult
the monitor screens. Then follow the blue signs.
If you need to go a long way, look for one of the blue-and-white
Terminal Express cars that serve the entire transit zone. You can ride
them free of charge.
Services for Transfer Passengers
Transferring the Easy Way
Fast Lanes for Short Transfer Times
If you have less than 30 minutes to get to your connecting flight,
you may use the fast lane at the security checkpoint. Please make
sure to check the monitor screens for information on your flight.
Tip: Service Guides
You’ll find our mobile service guides all around the terminals
– you can recognize them by their red jackets. If you have
questions or require assistance, they will be glad to help you.
6
7
Find What You
Need Fast
Where can I find a pharmacy?
Where is smoking allowed?
Both outlets of the Metropolitan Pharmacy are located pre-security:
in Terminal 1 B, Level 2 in the Shopping Boulevard, and in Terminal
2 D, Level 3 in the Shopping Plaza.
Please note that smoking is not permitted anywhere inside the
terminals except in the enclosed smoking booths located in the
transit areas of Terminal 1 (A, B and C/D) and Terminal 2.
Where can I get information quickly?
Which lounges can I use regardless
of which class and airline I have booked?
Within the transit zone, go to the information desks in Terminal
1 B, Level 2 (“Information 12”) and Level 3 (“Information 10”).
There are also pre-security information desks in Terminal 1 B on the
departures and arrivals levels and in Terminal 2 on the departures
level. You can also use one of the many free service telephones
(dial 118) or ask our mobile service guides.
How can I get online?
Throughout the airport, you can access the Internet via Wi-Fi for
30 minutes free of charge. You can also conveniently surf the Web
at one of our Internet Points (sit-down terminals) or 100 Internet
Towers (stand-up terminals).
Where can I recharge my mobile phone
or laptop?
There are a large number of Oracle charging stations throughout
the airport that you can use free of charge. You can also charge
your cell phone free in the Around the World restaurant
(Terminal 1 A, Level 2).
In the transit zone, passengers of all airlines may use the SKY
Lounge in Terminal 2 D, Level 3 opposite gate D8 and the
LuxxLounge in the pre-security part of Terminal 1 B/C in the
Airport Gallery. No advance reservation is needed. There are also
16 airline-specific lounges with restricted admission; please
contact your airline for details.
Where can I freshen up after a long flight?
Services for Transfer Passengers
Frequently Asked Questions
You’ll find showers in Terminal 1 B, Level 2 in the Shopping
Boulevard (pre-security). Within the transit zone, there are
showers in Terminal 1 B, Level 3 and Terminal 2 D, Level 3.
Where can I leave my luggage
during my layover?
There are three staffed left luggage facilities in the pre-security
part of the airport: in Terminal 1 B on the arrivals level, in
Concourse B/C on the departures level, and in Terminal 2 D
on the arrivals level.
Tip: FRA Airport App
New: Our free FRA Airport App provides you with
comprehensive information on travel, parking,
shopping, and things to do at the airport.
8
9
7
Limitless Shopping
and Experiences
Explore to Your Heart’s Content and Take
Advantage of Our Many Service Offerings
A World of Shopping and Experiences
Tip: Special Offers
The airport’s international flair, broad yet exclusive range of
brands and products, and huge variety of culinary offerings
all invite you to shop and spend time in over 250 stores and
restaurants. Here you’ll find specials that are unique to Frankfurt
Airport or Germany. Spend your wait in a pleasant atmosphere
– in many cases with a breathtaking view of the airfield. Or if
you’d like to relax after a long flight, you can get a massage in
the spa and recharge your batteries for the rest of your journey.
This guide shows you the services you can discover and take
advantage of near your arrival and departure gates.
The special offers let you save another 30 % off the duty-free price!
Attractive Duty Free Prices
Reward yourself by making some purchases in one of the many
Duty Free shops. Perhaps you’d like a bottle of your favorite
perfume, products from a leading cosmetics brand, a premium
whiskey, or a few typical German souvenirs; no trip is complete
without a visit to a Duty Free or Travel Value shop. It pays off,
too – duty-free prices are guaranteed on all new and classic
products. You can also purchase liquids and carry them on
board without problem.
10
If you are leaving the European Union and live outside it, you
are entitled to a refund on the value-added tax paid on all
merchandise purchased within the EU. Please note that you must
request a tax refund check when buying items.
For merchandise you carry on board:
On the way to your gate, please stop at the customs office after
the passport check. After obtaining the required customs stamp
there, you can get your VAT refund (minus a service fee) a few
steps further at Global Blue, TaxFreeWorldwide, or Premier
Tax Free (at the money changing counters of Travelex and
International Currency Exchange).
Services for Transfer Passengers
Easy VAT Refunds
For merchandise in your checked luggage:
When checking in at your airline’s counter, let the staff know
that you need an export confirmation slip from customs for
items packed in your luggage. Your bags are then tagged and
you can show them to customs later.
Once you have obtained the customs stamp, your luggage is
automatically routed to your flight. On the way to your gate,
you can then collect your VAT refund (minus a service fee) from
Global Blue, TaxFreeWorldwide, or Premier Tax Free (at the
money changing counters of Travelex and International
Currency Exchange).
For more information, visit www.global-blue.com
or call +49 (0) 69 690-73549.
7
11
Arrive
safely
relax
and
Things to Do During a Short Layover
Transfers can be that easy.
You’ll like our service offerings. Take a
refreshing shower or relax in one of our
comfortable waiting and rest areas. Enjoy
one of the pleasant airline lounges or the
SKY Lounge, which is open to everyone.
We’re looking forward to pampering you!
Terminal 1, Transit Areas A and Z 14–15
Terminal 1, Transit Areas B and C 16–19
Terminal 2, Transit Areas D and E 20–23
13
Terminal
A and Z
1
Are you looking for an attractive gift? Or something good
to read during your flight? Are you in the mood for a tasty
snack in one of the pleasant bars and bistros with a view
of the airfield?
7
6
ks
/P
re
s
s
5
ic
s
Sn
ac
4
16
Duty Free/Travel Value
2
Relay Books/Periodicals
20
Duty Free/Travel Value
3
Duty Free/Travel Value
discover Germany/Souvenirs 25
9
Duty Free/Travel Value
27
CAPI Photo/Electronics
11
Photair/Electronics
28
Relay Books/Periodicals
13
Relay Books/Periodicals
29
PICARD
14
Sunglasses by Pfendt
33
15
CHRIST International
Relay Books/Periodicals
El
ec
tr
on
3
Duty Free/Travel Value
11
Food & Beverages
10
2
ls
Z11–25
Pe
rio
di
ca
22
21
9
Bo
ok
s/
1
23
A28–42 24
Restaurant
20
Snack Bar
19
en
ce
18
Illy/Snack Bar
23
MoschMosch/Restaurant
5
HUB/Convenience store
24
Perfect Day/Snack bar
12
Meyer Feinkost/Snack bar
26
Perfect Day/Snack bar
17
Beyond/Snack bar
30
Nykke & Kokki/Snack bar
18
Italissimo/Convenience store
nv
en
i
Books/Periodicals
4
Terminal
8
Level
1
1 Transit Areas A and Z
Shopping
Ba
ac
k
Sn
r
Ba
k
Sn
ac
33
31
30
s/
P
Bo
ok
A1–26
15
28
27
Services
Smoking area
21
Lufthansa Business Lounge
7
Lufthansa Tower Lounge
22
Lufthansa Senator Lounge
8
Lufthansa First Class Lounge
31
Internet Point
10
Int. Currency Exchange
32
Play area for children
19
Smoking area
34
Smoking area
Sn
ac
k
Ba
r
14
34
6
29
er
io
di
ca
ls
16
32
r
Co
17
ls
13
26
er
io
di
ca
Tip: How to Change Terminals Fast
Sn
ac
k
Ba
r
Bo
ok
s/
P
12
25
14
Level
100m
If your connecting flight leaves from the other terminal, you
can take advantage of the free SkyLine train to quickly and easily
travel between Terminals 1 and 2. It leaves every two to three
minutes and the trip only takes two minutes. Just follow the
signs to the nearest stop.
15
Terminal
B and C
1
In Terminal 1 you can enjoy one of the many cafes and
restaurants. You’re also sure to find the right gift for any
occasion. Before continuing your journey, take a break
in our relaxation areas or check your e-mail.
62
Duty Free/Travel Value
35
Kuffler & Bucher
42
HUB/Convenience store
44
Hermès
64
Virgin Media Store
36
Cosi Asiate
52
grab and fly/Snack bar
45
Bulgari
65
CAPI/Photo & electronics
37
McDonald’s
63
Mondo Bar/Restaurant
46
Tiffany & Co.
66
Duty Free/Fashions
38
McCafé
68
Häagen-Dazs
47
CHRIST International
67
SWAROVSKI
39
72
Goethe Bar
48
Duty Free/Accessories
74
Sunglasses by Pfendt
49
Duty Free/Travel Value
75
Shanghai Tang
50
imPressed Books/Press
76
Montblanc
51
Duty Free/Travel Value
discover Germany/Souvenirs 77
40
Showers
61
Smoking area
55
Duty Free/Travel Value
41
Information 10
69
Travelex/Premier Tax Free
53
Lufthansa Business Lounge
70
Internet Point
54
Int. Currency Exchange
71
Information 12
56
Global Blue Tax Free
73
Global Blue Tax Free
57
Lufthansa Business Lounge
78
Internet Point
58
Internet Point
79
Lufthansa First Class Lounge
59
Relaxation area
80
Smoking area
60
Lufthansa Senator Lounge
43
Duty Free/Travel Value
36
35
37
38
HUB/Convenience store
Services
39
53
Level
P
A
1 Transit Areas B and C
Food & Beverages
Terminal
Shopping
N
ASIAN
F O O D
Restaurant
Restaurant
40
52
Snacks/Press
41
51
B30–33
42
57
59
58
B44–48
60
61
62
43
63
Snacks/Press
44
45
46
50
47
48
49
Level
Accessories
Bar/Restaurant
68
B20–28
69
80
–
13
C
71
20
54
70
64
65
55
Fashion
66
77
100m
76
74
You’ll find more shops and restaurants here.
Level
78
Goethe Bar
73
67
56
79
72
Passport check
75
B19
17
Tip: Shop to Your Heart’s Content
Even if your connecting flight leaves from Concourse C you can
check out the many opportunities to shop in Concourse B.
 Concourse B, Level 3
 Open 24 hours
41
71
If you have any questions
about your flight or the airport,
feel free to ask our multilingual
staff at these information desks.
 Concourse B, Levels 2 and 3
 Open from 6 a.m. to 10 p.m.
Souvenirs from Germany
 Concourse B, Level 2
 Open from 6 a.m. to 10 p.m.
View of the Runways
35 to 38
Enjoy varied cuisine in this food
court, spiced with a panoramic
view of the runways. If you’re
there at the right time, you
might even catch a glimpse of
the Airbus A380 Superjumbo.
You’ll be thrilled!
 Concourse B, Level 3
 Open from 5 a.m. to 10 p.m.
51
If you‘re looking for something
typical German as a present, you’ll
find a large selection to choose
from in the discover Germany
Souvenir Shop: Beer steins,
garden dwarves, breakfast boards,
Lübeck marzipan and more.
18
39
Here you’ll find all the articles
you need to make your trip
even more enjoyable: snacks,
beverages, books and periodicals,
toys and games, bodycare
products, tobacco and more.
 Concourse B, Level 2
near gate B43
Information
Desks 10 & 12
24h HUB
Convenience Store
1 Transit Areas B and C
59
If you’d like to spend the
time between flights relaxing
in a quiet atmosphere, our
relaxation areas are just
the thing.
Terminal
Relaxation area
Tiffany & Co.
46
This world-famous up-market
jewelry brand from New York
has its own store at Frankfurt
Airport where you can immerse
yourself in the sparkling world
of glamour. An enchanting
experience awaits you.
 Concourse B, Level 2
 Open from 6 a.m. to 10 p.m.
19
Terminal
2
D and E
Terminal 2 offers more than just shopping opportunities. Turn your
layover into a unique experience, for example by browsing in the
airport’s largest Duty Free shop followed by a massage at be Relax
or a good rest in one of the comfortable airline lounges.
Services
Duty Free/Accessories
99
Duty Free/Accessories
81
be Relax/Wellness
106
Internet Point
84
Duty Free/Travel Value
100
CHRIST International
82
Int. Currency Exchange
107
Smoking area
85
imPressed Books/Press
101
CAPI/Photo & electronics
87
be Relax/Wellness
108
Showers
86
Gifts+++
112
imPressed Books/Press
89
Int. Currency Exchange
109
Japan Airlines Sakura Lounge
88
113
Duty Free/Travel Value
90
Prayer rooms
110
SKY Lounge
91
Great view of the airfield
111
Smoking area
92
Etihad Lounge
115
Smoking area
93
Cathay Pacific Lounge
116
Air France Lounge
94
Emirates Lounge
117
Iberia Lounge
95
Smoking area
118
Smoking area
96
Internet Point
119
Great view of the airfield
102
Global Blue Tax Free
Tie Rack
Food & Beverages
97
104
Starbucks Coffee
98
MoschMosch/Restaurant
105
103
114
Liquid/Bar and café
Burger King
Sense of Taste/Restaurant
Mondo Bar/Restaurant
E6–13
Terminal
83
2 Transit Areas D and E
Shopping
D9
91
Accessories
E6-9
81
83
E2–5
84
D1–4
82
D5-8
85
103
86
87
88
89
90
104
105
106 107 108 109 110
101
92
93
94
95
96
97
98
Accessories
99
100
Level
D17–20
102
Restaurant
D50–54
119
Bar/Restaurant
E21–26
111
113
112
114
115
D21–27
116
D32–35
117
118
D40–44
Level
20
100m
21
Tips: Great Vistas
Enjoy a fantastic view of the airfield 91 119 and with a bit of
luck, you’ll even see the Airbus A380 Superjumbo (you can
tell it from the double rows of windows).
If you have time to spare before boarding, check out the
other gate area on the same level. You’ll find more shops and
restaurants there.
87
Before or after your flight,
at be Relax you can recover from
your flight anytime and get back
in shape for the next leg of your
journey.
 Concourse D, Level 3:
open from 7 a.m. to 10 p.m.
 Concourse E, level 2:
variable hours
 Phone: +49 (0) 69 690-27066
Worshiping and
prayer rooms
90
86
 Concourse D, Level 3
 Open from 6 a.m. to 10:30 p.m.
110
Here passengers of all airlines
can enjoy their wait in a modern,
comfortable atmosphere or take
advantage of their layover to
work. Price € 25 or U.S. $40
for three hours
22
Gifts+++
Besides a large selection of
German T-shirts, beer steins,
and cuckoo clocks, Gifts+++
carries many other typical
souvenirs from Germany as well
as costume jewelry, accessories,
and table decorations.
 Concourse D, Level 3
 Open 24 hours
 Concourse E,
Level 3 (opposite gate D8)
 Open from 8 a.m. to 9 p.m.
Visit this Japanese noodle bar
and treat yourself to dishes
that are freshly prepared from
healthy ingredients: curries,
rice specialties, Thai salads,
sandwiches, or sushi.
 Concourse E, Level 3
 Open from 9 a.m. to 10:30 p.m.
Frankfurt Airport has
worshipping and prayer
rooms for different religions
SKY Lounge
98
MoschMosch
2 Transit Areas D and E
81
Terminal
be Relax/Wellness
Duty Free
Shopping
83
84
99
113
Grab a bargain in the airport’s
largest Duty Free shop! A huge
selection awaits you there,
including cosmetics, spirits, and
many attractive special offers.
 Concourse D/E, Level 3
 Concourse D/E, Level 2
 Open from 6 a.m. to 10 p.m.
23
Savor the
pleasures
shopping
of
Look forward to limitless shopping opportunities and a cornucopia of culinary delights at Frankfurt Airport. For example,
how about a tasty snack at Hermann’s in
the Airport City Mall Frankfurt with its large
selection of German sausage specialties?
Things to Do During a Long Layover
… and enjoy your layover.
If you would rather seek the stillness
and solace of prayer, you’ll find it in our
worshipping rooms for Jews, Christians, and
Muslims. We’re happy to have you as our
guest!
How to Make the Most
of Your Layover
26–29
Please plan sufficient time for
security checks and observe the
visa regulations.
25
Make Your
Layover Fly By
Things to do in the public part of the airport
130
Various hotels at the airport and in central Frankfurt offer day
rooms that you can use between 9 a.m. and 6 p.m. to relax
between flights in a private space. To book, go to the Fraport
Hotels & Tours counter (see p. 33) or the Service Point in
Terminal 2, Level 2.
Let Yourself Be Pampered
The SKY Lounge operated by the Sheraton Hotel (in Terminal 1)
offers a wide range of revitalizing massages.
www.skylounge-fra.com, phone: +49 69 69716691
Or ride the hotel shuttle bus from Terminal 1 or 2 (the trip takes
5 minutes) and relax in the wellness oasis on the ninth floor of the
Steigenberger Hotel while enjoying the incredible panoramic view.
www.steigenberger.com, phone: +49 (0) 69 69750
Find Peace and Quiet in the Prayer and Worship Rooms
125
Frankfurt is the only German airport with prayer and worshipping
rooms for Christians, Jews, and Muslims that are open 24 hours a
day. These are places of stillness where you can pause and catch
your breath. Prayers, services, and concerts are regularly held.
Terminal 1 B, Gallery, www.seelsorge-flughafen-frankfurt.de
LuxxLounge
26
128
Spanning 500 sq.m of floor space, the huge Luxx Lounge is
available to passengers of all airlines looking for a place to relax and
find some peace and quiet. A day ticket costs 30 euros and includes
food, drinks, showers, and use of a PC with Internet access.
No advance reservation required.
Terminal 1, Gallery (Level 3) between the B and C departures
halls, www.luxxlounge.de, Tel: +49 (0) 69 69 76 73 86
Airport Tours and Visitors’ Terrace
135
A 45-minute tour of the terminal apron areas gives you an
overview of what goes on at the airport.
Tickets: Tour Counter in Terminal 1, Airport City Mall
Frankfurt. Tours leave daily at 1, 2, 3, and 4 p.m.;
on weekends and public holidays and during school
holidays in the German state of Hesse there are also tours
at 11 a.m. and 12 noon. No advance booking needed.
www.sightseeingtours.frankfurt-airport.de
You can also enjoy a fantastic view from our Visitors’ Terrace
in Terminal 2 from April to October, from 10 a.m. to 6 p.m.
24-Hour Restaurants and Shops
The following restaurants and shops are open 24 hours
a day for you:
Starbucks Coffee 122 (Terminal 1, Shopping Avenue)
Player’s Island 134 (Terminal 1, Airport City Mall Frankfurt)
Connection Bar & Restaurant 123 (Terminal 1 B, Level 2)
McDonald’s (Terminal 2, Food Plaza)
Bar 24 (Terminal 2 E, Level 2)
Things to Do During a Long Layover
Rest or Work in a Day Room
A New Dimension of Shopping
Our shopping areas – the Shopping Avenue, Shopping Boulevard,
and Airport City Mall Frankfurt in Terminal 1 and the Shopping
Plaza in Terminal 2 – feature a large number of international and
regional brand shops as well as a kaleidoscope of food offerings.
Use your time to purchase unique gifts or give yourself a treat.
27
Essanelle Hair Salon
1
The Essanelle hair salon provides complete hair service from
cutting to styling in a pleasant ambiance.
Terminal 1 C, Level 0, Airport City Mall Frankfurt
Useful Services in the Public Areas
C
B
A
Shopping
tegut Supermarket
Shopping
AVENUE
122
121
124
127
120
126
128
129
Level
125
131
130
121
CITY MALL
135
Level
133
Passport check
Where to Charge Your Mobile Phone
129
You can charge your cell phone free of charge in the restaurant
“Around the World” (Terminal 1 A, Level 2). For most popular
phone models, you won’t need your charger. There are also
Oracle charging stations all around the airport.
Tip: Airport Guide / Shopping & Dining Guide
You’ll find many more attractive services and
information on all shops and restaurants in the
Airport Guide and the Shopping & Dining Guide.
Metropolitan Pharmacy
124
You can obtain medications in both outlets of the Metropolitan
Pharmacy:
Terminal 1 B, Level 2 in the Shopping Boulevard
Terminal 2 D, Level 3 in the Shopping Plaza
Airport
134
28
Pfendt Opticians
Lenses of many strengths and many types of contact lenses are
kept in stock. Pfendt Airport Optic also carries eyeglass care
products and does repairs on the spot.
Terminal 1 B, Level 2, Shopping Avenue
Level
132
132
The tegut supermarket is well-stocked with food, organic
products, baked goods, periodicals, and other items.
Terminal 1 C, Level 0, Airport City Mall Frankfurt
BOULEVARD
123
133
Luggage Storage
120 131
Things to Do During a Long Layover
Terminal
If you’d rather not lug your bags around the airport with you,
you can deposit them for up to seven hours for a fee of four
euros. Strollers are also available to rent.
Terminal 1 B, Level 1 and B-C, Level 2
Terminal 2 D, Level 2
Useful Information, Faxing, and Photocopying
127
At the following service counters you can receive information,
send faxes, and make photocopies:
Service Point T1 (Terminal 1 B, Level 2)
Service Point T2 (Terminal 2, Level 2)
Please plan sufficient time for security checks
and observe the visa regulations.
29
Explore
discover
the surrounding
area and
treasures
Beyond the Airport
… and turn sightseeing into an adventure.
If you have a long layover, we highly
recommend that you venture into the
surrounding area. You can catch a train from
the regional or long-distance train station
integrated in the airport. Go on a sightseeing
tour or set out on your own to conquer
the exciting metropolis of Frankfurt and
its environs. Or ride a picturesque pleasure
boat on the beautiful Rhine River and follow
it up with wine tasting to experience real
Hessian hospitality. We’d love to arrange an
enchanting outing for you!
Enjoy Frankfurt and Its Surroundings32–33
Please plan sufficient time for
security checks and observe the
visa regulations.
31
Enjoy Frankfurt
and Its Surroundings
Relax During an Excursion into the Region
Tour 1
You can relax in an idyllic oak forest in the airport’s immediate
vicinity. There are long trails for hiking or jogging. For children,
there is a large adventure playground. You can get there in just
15 minutes by taking bus no. 62 from Terminal 1 or 2; get off at
Rheinlandstrasse.
Explore Frankfurt on Your Own
Rhine Tour
Tour 5
This tour takes you to vineyards and picturesque little towns,
enormous medieval fortresses, and the famous Lorelei rock. The
price includes lunch and a ship ride to St. Goarshausen followed
by wine tasting. You can take advantage of the stop in Rüdesheim
to shop in the stores of the famous Drosselgasse.
Duration: approx. 8 hours
Tour 2
From the airport’s regional train station, you can reach central
Frankfurt in only 15 minutes by metropolitan train (S-Bahn) line
S8 or S9. If you’d like to combine convenient,
free access to all of Frankfurt with numerous
discounts for the Palmengarten botanical
garden, ship rides, etc. we recommend that
you purchase the Frankfurt Card.
Tip: Hotel Bookings at Attractive Prices
If you decide to spend one or more nights in Frankfurt, the
Fraport Hotels & Tours counter can find you a hotel in any
price bracket at the airport, in the city, or in the surrounding
area.
Fraport Hotels & Tours Counter
By Bus to Frankfurt and Its Environs
Tour 3
Enjoy the old and new Frankfurt on a bus trip: see the towers of
the former city wall, the skyscrapers of the banking district, and the
Alte Oper. Explore the historic city center with the “Römer” (city
hall), the cathedral, and St. Paul’s Church – or go on an extended
shopping tour in Goethestrasse and the Zeil.
Duration: approx. 2½ hours
By Bus to Heidelberg
Tour 4
Heidelberg is one of Germany’s most charming and beautiful
cities. Visit the world-famous castle overlooking the Old Town,
wander through medieval lanes and alleys, and visit the Old
Bridge, the Karlstor and many other attractions.
Duration: approx. 6 hours
32
Beyond the Airport
Rest and Relax in Nature
130
You can obtain detailed information on all offers as well as
Frankfurt travel guides, city maps, and HotSpot passes for the
Internet here:
Terminal 1 B, arrivals level (near information desk 14)
Open daily from 7 a.m. to 10:30 p.m.
Phone: +49 (0) 69 690-70402, e-mail: [email protected]
www.frankfurt-airport.com (click the “Bookings” tab)
On request, we’ll be glad to offer you other organized and
personalized tours as well as private transfers.
Please plan sufficient time for security checks
and observe the visa regulations.
33
Terminal
Getting Where
You Want to Go
Pages 20–23
D
Terminal
C
B
Pages 16–19
1
A, Z
Pages 14–15
Terminal Map
Terminals, security checks,
gates, etc. at a glance
E
2
Pages 26–29
34
Frankfurt Airport
now available as
an App!
www.frankfurt-airport.com
– FOR FREE
or t App
– Frankfur t Airp
p) for
Ap
t
or
rp
Ai
(FR A
® and Android
iPhone
able
– WebApp avail
Comfortable Transfers:
12 Good Reasons to Fly
Via Frankfurt Airport
3Optimal connecting flights with more
than 100 airlines to 300 destinations worldwide
3Centrally located at Europe’s heart
3500 service guides speaking more than 50 languages
3VIP, porter, and escort services you can request at any time
3Fast lanes at the security checks for passengers
with short connecting times
3Terminal Express shuttle cars and SkyLine trains
for getting around the airport
3Regional and long-distance train stations right
at the airport: 223 regional and 174 ICE connections daily
3More than 250 shops, bars, and restaurants
plus 27 Duty Free and Travel Value shops
318 lounges plus relaxation areas and wellness
facilities to recharge in
330 minutes of free Wi-Fi use
3Free Frankfurt Airport App for smartphones
3Only 15 minutes from central Frankfurt
You’ll find more services at:
www.frankfurt-airport.com
Facebook.com/Frankfurt Airport
Twitter.com/Airport_FRA
Phone + 49 (0) 180 5 FRAINFO (3724636)*
* The price when calling from a German landline phone is € 0.14 per minute.
Other rates may apply to mobile phones.