Identifying Top Performers Exam First Name: Last Name: Employer: Email: Date Completed: Once you have finished, SAVE the completed exam and click the SUBMIT button at the end of the form or email it to [email protected]. 1. Which of the following is NOT associated with hiring mistakes? A. The pressure/need to fill the job B. Interviews taking too long C. Focusing on the technical skills only D. Being impressed by interview skills instead of job skills 2. The closer the questions are to the _________ _________ _________ in the job, the better the information will be for you and for the candidate. A. Skills and abilities B. Measurable success criteria C. Previous performance appraisals D. Actual activities performed 3. Performance-Based Interviewing Questions should be consistent with performance appraisals. True False 4. _________ _________ _________ must be established prior to interviewing. A. Measurable job descriptions B. Measurable success criteria C. Measurable scoring competencies D. Performance review criteria 5. According to the Human Capital Institute, what percent of people leave companies due to behavioral and/or cultural issues? A. 15% B. 50% C. 33% D. 85% AIRS is a registered trademark of ADP, LLC. ADP and the ADP logo are registered trademarks of ADP, LLC. All other marks are the property of their respective owners. Copyright © 2015 ADP, LLC. All Rights Reserved. Identifying Top Performers Exam 6. Which of the following is true about traditional job descriptions? A. They define the minimum requirements and expectations B. They describe are great to use as interview questions C. They provide a good understanding of the performance expectations D. They attract top performers 7. When looking at job descriptions, all listed requirements are equally important. True False 8. Which of the following statements best meets the PERFORMS requirements? A. Must have a Master’s degree from a top school B. Must be proficient in Microsoft Office C. Successfully manage a remote team of 10 or more D. Increase profit margins of a remote sales team of ten employees by 15% in the first quarter. 9. Which of the following is not part of the PERFORMS requirements for profile objectives? A. Specific B. Personal C. Measurable D. On-Time 10. Which of the following would be a recommended interview question during a Performance Based Interview? A. What are your greatest strengths? B. Tell me about the biggest challenge that you’ve had to face at work C. How would you increase donations to our research center? D. What steps would you take to improve our customer service ratings by 25% in your first six months on the job? 11. Which of the following is NOT considered a “Red Flag” during an interview? A. Inability to learn from mistakes B. Not being open to new ideas or approaches C. Asking too many questions D. Lack of accountability 12. Which of the following is NOT a characteristic of a high performer? A. Excellent references B. Great decision making skills C. Relevant past experience D. Passion for the job Identifying Top Performers Exam 13. Some hiring processes are set up to hire a great candidate who may not necessarily be a great employee. Which of the following is a description of a Great Employee? A. Strong handshake B. Highly motivated C. Assertive D. Poised 14. Which of these is considered a shortcoming in the traditional interview process? A. Personal opinions/biases B. “Tunnel vision” (only focusing on one aspect of the candidate) C. When the interviewer hires someone like themselves D. All of the above 15. Having a four year degree is something a candidate might need to _________ a job. Being able to apply accurate financial principles to your department’s accounting procedures is what you’d need to _________ the job. A. Keep, Get B. Get, Do C. Get, Keep D. Do, Keep 16. In order to conduct interviews that identify top performers, we must FIRST be able to: A. Define what their job descriptions will be B. Define what their reporting structure will be C. Define the pitfalls of the job and how to avoid them D. Define and measure what top performance in the job looks like 17. A job description item is very _________-oriented where high performance profile objectives are very _________.-oriented. A. Doing, having B. Candidate, manager C. Having, doing D. Manager, candidate 18. PERFORMS is A. A simple way to remember how to create and measure high performance objectives B. A simple way to remember how to create an accurate job description C. A simple technique used to organize interview questions D. None of these Identifying Top Performers Exam 19. Select the five qualities of Top Performers from the list below. A. Has strong self-motivation B. Has superb decision making skills C. Has exceptional interviewing skills D. Has relevant past experience E. Has an advanced degree and several years of management experience F. Has excellent ability to motivate colleagues, teams and others G. Has strong character and passion 20. Select the five red flags of character from the list below. A. Inability to learn from mistakes B. Poor hygiene C. Poor interpersonal skills D. Lack of accountability E. Lack of the right skill set F. Not being open to new ideas or approaches G. Little initiative 21. What kinds of questions allow you to gather more information and prevent important opportunities to learn more about the candidate from slipping by? A. Probing questions B. Closed-ended questions C. Rhetorical questions D. Open-ended questions 22. One of the biggest pitfalls in interviewing is asking the candidate too many questions. True False SUBMIT COMPLETED EXAM: Once you have finished the exam, SAVE the completed form and click the SUBMIT button to send the exam via email. SUBMIT SUBMIT
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