Quick Guide for Spam Management using POP and IMAP

Google
Integrated Spam
System
Quick Guide for Spam Management using POP and IMAP email client.
© 2013 NeoNova Network Services
Confidential. Do not distribute
How does this change affect me?
The upcoming integration of Postini into Google will make it easier to
manage spam filtering. Once the integration is complete, you will no longer
have to login to a separate interface to see what spam is being caught .
© 2013 NeoNova Network Services
Confidential. Do not distribute
After Integrating the spam system...
Google webmail interface is constantly learning and acts as an
interactive system that makes it simple for users. By simply marking
messages as spam in the Google webmail interface, users provide
specific information to Google’s filters about mail preferences.
© 2013 NeoNova Network Services
Confidential. Do not distribute
Will I still receive my Quarantine Summary
report daily or weekly?
Google does not offer a Quarantine Summary report that
is comparable to what you experience with Postini today.
The spam management will be done when accessing the
Spam folder on Gmail web interface.
© 2013 NeoNova Network Services
Confidential. Do not distribute
I don't want to use the webmail, I want to
keep using my preferred email client...
If a customer wants to keep using
their email client, we strongly
recommending changing their client
settings to use the mail client as
IMAP.
Then, customers can use their email
client's Spam button, and Google will
"learn" exactly as if the customer
used the Spam/Not Spam buttons in
the Google web interface!
© 2013 NeoNova Network Services
Confidential. Do not distribute
I wish to keep my POP settings...
Using a client setup to POP mail,
customers will need to login to
the Google web interface to
check for messages marked as
spam, or they can perform a onetime action to set up a filter,
which MAY work for their email
client.
From the drop down at the Google
search box, select Spam at the
top. Click to "Create filter with
this search".
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I wish to keep my POP settings... (cont.)
Check "Never send it to
Spam" and click "Create
filter".
This should send anything
that is considered spam to
the Inbox where the email
client can be used to manage
whether or not it's spam.
© 2013 NeoNova Network Services
Confidential. Do not distribute
Will I still be able to add email addresses to
my block and allow senders list?
Through the use of filters and labels, you will be able to get the same
functionality of a block and allow senders list. This will be managed and
maintained within the Google webmail interface.
● Will my current block and allow senders list carry
over into the integrated version?
Because Postini uses a different platform, the current settings for blocked
and allowed senders list will NOT carry over into the integrated version.
© 2013 NeoNova Network Services
Confidential. Do not distribute
What are the differences between the old
Postini and the integrated version?
The Google webmail interface responds to input from the user about what
is spam or not. It does not require interaction by the user to manually
adjust thresholds or add approved or blocked senders. When you mark or
unmark messages as spam, Google customizes filtering behavior, and
virus protection.
Postini required a more hands on approach to managing spam. Google’s
integrated version will take some of the confusion out of the spam filtering
process. It will provide increased protection against phishing-based
attacks and messages that contain URLs that point to malicious sites.
© 2013 NeoNova Network Services
Confidential. Do not distribute