The purpose of pain is to warn you of impending injury, or injury that has already occurred. Neuropathic pain, injury to a nerve, can be awful, last forever, and be relatively unresponsive to typical treatments. Here we have an injury that’s really not serving a useful purpose, not warning you of anything, but it persists, and your brain still thinks this is valuable information. —Gilbert J. Fanciullo, MD Dartmouth-Hitchcock Medical Center Annual Report 2004 It was 1978, November 22. 8:40 a.m. I was teaching at a school in Boston. I walked up three little steps to open a window… How to Read this Report You are about to experience how physicians and staff consider and treat each patient at Dartmouth-Hitchcock Medical Center, primarily through the telling of Holly Field’s journey from a life of constant pain to one of pain management and functioning well enough to do the things most important to her.You will come to better understand how collaboration, innovation and ongoing learning—as well as closely listening to our patients’ experience of their conditions and involving them as true partners in their treatment— are helping us to transform medicine. …As I turned to loose nail on the middle I fell very hard I heard a terrible crack. and took me to I can remember lying “Please don't let it You will learn of Holly’s story through the “voices” of doctors, nurses, and researchers. Some were directly involved with Holly’s treatment, others indirectly; all are actively committed to the treatment of pain. Additionally, we will share the story of one of our pediatric patients, Lauren Enos. On the facing page, we’ve listed the individuals involved in these very personal stories. By way of describing their specific points of engagement with Holly, they share our process of discovery and our ongoing reinvention of health care. Weinstein: As a surgeon, I want to understand low back pain, in particular in people who have herniated discs, the most common Our sincere thank you to the Enos family. Our thanks as well to our good friend and colleague, Holly Field, for so generously giving her time, sharing her vulnerability, and humbling us with her strength, determination, and compassion. reason for which surgery is performed. Some people with a herniated disc have a lot of pain, Gilbert J. Fanciullo, MD, MS and some don’t. My question is why. Fanciullo: We see three types of patients in the Pain Center at DeLeo: My area is pain research. DHMC: acute pain patients, chronic I work with Gil and Jim.We’re pain patients, and cancer pain patients. in drug development and we go We typically treat acute pain patients literally from basic science to with drugs or injections.They don’t humans; it is very translational. have the changes that occur centrally in the spinal cord or the brain that occur in patients with chronic pain. Holly has chronic low back pain. She suffers from moderate pain almost all the time. 2 come down, there was a step, my heel caught, and on my left side. An ambulance arrived a local hospital. on the gurney and thinking, be a broken hip. I’m only 39!” —Holly Field The Voices Tim A. Ahles, MD: Director Behavioral Medicine; Director, Center of Psycho-oncology Research, Dartmouth-Hitchcock Medical Center Marie Bakitas, ARNP: Adult Nurse Practitioner, Section of Palliative Medicine, Dartmouth-Hitchcock Medical Center Ira Byock, MD: Professor of Anesthesiology and Community and Family Medicine, Dartmouth Medical School; Director, Section of Palliative Medicine, Department of Anesthesiology, DartmouthHitchcock Medical Center Joseph P. Cravero, MD: Associate Professor of Anesthesiology and Pediatrics; Medical Director, of CHaD PainFree, DartmouthHitchcock Medical Center Joyce DeLeo, PhD: Professor of Anesthesiology and Pharmacology; Interim Director, Neuroscience Center at Dartmouth, DartmouthHitchcock Medical Center Konstantin Dragnev, MD: Assistant Professor of Medicine, Norris Cotton Cancer Center, Dartmouth Medical School Field: I had fractured my pelvis quite Judy Enos: parent of Lauren, a patient badly and subsequently, a long time Gilbert J. Fanciullo, MD, MS: Director, Section of Pain Medicine, Dartmouth-Hitchcock Medical Center; Associate Professor of Anesthesiology, Dartmouth Medical School later, my doctors discovered that I also had broken several vertebrae. What should have been a 2-3 day hospitalization turned into almost Holly Field: patient, volunteer, mentor 10 weeks. There were a series Weinstein: We built animal models of iatrogenic complications—medical about 20 years ago to simulate a complications as a result of the herniation and the associated pain, medical care—that resulted in very to understand why one person hurts serious damage to my spine. One and one person doesn’t. It’s become and a half years later, I had back the standard model for the world. I surgery because my doctors couldn’t have continued it here with Joyce; explain why the pain was so bad. Joseph O’Donnell, MD: Senior Advising Dean, Director of Community Programs, Professor of Medicine, Dartmouth Medical School; Chief of Oncology, Veterans Administration Hospital Norman Payson MD: Dartmouth Medical School Class of 1973; philanthropist; retired CEO of Healthsource and Oxford Healthcare Systems; Adjunct Assistant Professor of Community and Family Medicine; and member of the DMS Board of Overseers we’ve been very successful getting funding to study that model and study the pain. We’ve done some landmark Lisa Szczepaniak, MSN, ARNP: Adult Nurse Practitioner; Director of Clinical Services, Section of Palliative Medicine, DartmouthHitchcock Medical Center work on the central spinal cord response to critical stimuli. We’ve been able to define pretty well the James N. Weinstein, DO, MS: Professor and Chairman, Department of Orthopaedic Surgery, Dartmouth-Hitchcock Medical Center; Co-Director, Clinical Trials Center, DMS; Senior Member of the Center for Evaluative Clinical Sciences; Editor-in-Chief, SPINE biological and mechanical factors related to the production of pain. 3 Thank you, Benefactors. While gifts of all amounts are sincerely appreciated, we include here the names of donors who made gifts totaling $1,000 or more during 2004. DeLeo: Chronic pain patients often say “we’ll try anything.” We want to make sure that “anything” is based DeLeo: Right now we don’t have The ability to transform medicine rests in the hearts and minds of our dedicated professionals and is driven by our deep commitment to provide our communities with the best care possible and our students with an education second to none. Philanthropic support nourishes this ability in myriad ways including program development, endowment, scholarships, and research support. on knowledge. In calendar year 2004, more than 15,000 donors provided nearly $17 million in support through gifts and grants for Dartmouth-Hitchcock Medical Center and Dartmouth Medical School. around back pain and spine surgery. Fanciullo: There’s got to be a limit And now we’re doing the largest on the doses of certain drugs that we trial in the country—eleven states— use to treat chronic pain. If someone’s looking at operative versus non- 25 years old with chronic low back operative treatment.We’ve received pain, we don’t want to give an over $30 million in federal funding. intravenous infusion of morphine I think the impact here is huge. because patients can’t go home and many different classes of drugs to Weinstein: What we see nationally treat chronic pain. Opioids are all is tremendous numbers of spine very similar, and there are problems surgeries that might not be as with side effects. Our lab is trying to successful as people would like. For come up with agents we can use as a long time, I think, both nationally adjuvants together with opioids, so and internationally, we have been at we don’t have to use as high a dose. the forefront of translational research As the Medical School and Medical Center continue on their trajectory toward excellence, we are fueled by the faith and support of our donors.We are profoundly grateful to our friends, alumni, and other supporters for their continuing generosity. live that way. Field: Then followed a very long period of really wretched times that DeLeo: We have a patent for a glial only got worse. I was given much too modulating agent. In the nervous much Percocet. Eventually I couldn’t system over seventy percent of the Fanciullo: The purpose of pain is teach anymore, and I was absolutely cells are glial cells, not neurons.We’re to warn you of impending injury, heartbroken. For all kinds of reasons looking at the role of these glial or injury that has already occurred. our family began to fall to pieces cells in chronic pain and how they Neuropathic pain, injury to a nerve, as a result of this awful thing. With modulate neurons.This would be can be awful, last forever, and be the use of Percocet, with the pain not an entirely new class of drug. Many relatively unresponsive to typical controlled and having lost my job, I companies have contacted us, and treatments. Here we have an injury became more and more isolated from we’re hoping one will buy the license that’s really not serving a useful all the things I knew and loved and and develop it. purpose, not warning you of anything, retreated into myself, which is no way but it persists, and your brain still to be. No way to be at all. thinks this is valuable information. Changes occur in your spinal cord and your brain that help to amplify these signals, because now your body is really trying to warn you that there’s this terrible injury, that you need to get away and be safe somewhere. There are chemical changes, and actual physical changes.When you look at the cell structure you can Holly Field see changes that occur over time. 4 Mark Israel, MD, Director, Norris Cotton Cancer Center Weinstein: The impact of the brain in modulating the pain response is critical. Pain is a perception; we have different responses. Beliefs are really Byock: Pain that is associated with important. Fear is really important. illness often carries with it a threat Most people are afraid of what to the intactness, the integrity of the happened. Something’s wrong with person. It threatens our being, our me, am I going to be paralyzed? Our function, our future, our sense of environment is important, too: do ourselves.We use the word pain in we have a job, are we happily married, a very general sense. Often the word do we smoke, have other illnesses? suffering would fit much better. O’Donnell: In the medical curriculum Fanciullo: Seventy-five percent of at Dartmouth Medical School, we people who have chronic pain suffer have vertical integration groups: over from a major depressive disorder the four years of medical school, we somewhere throughout their history; consider what the students should anxiety disorders are even more learn in terms of knowledge, skills, common. values and attitudes about certain subjects.We’ve done one on pain and suffering. Pain is a physical symptom, but suffering has an existential or spiritual component. People worry: what’s going to happen to me? What’s going to happen to my children? Suffering is actually probably much more common than pain. 5 Abcomm, Inc. Dr. and Mrs. William A. Abdu John Ablondi and Sharil Morin Accreditation Council for Graduate Medical Education Dr. William P. Adams Mr. and Mrs. James R. Adler AGS Foundation for Health in Aging Clarence and Estelle Albaugh Trust Todd James Albert Mr. and Mrs. Judd H. Alexander Dr. Raymond Alexanian Alice Peck Day Hospital Arthur E. Allen, Jr. and Eva Filbin Allen Engineering, Inc. Mr. and Mrs. William F. Allyn William G. Allyn Alpina Sports Corp. Drs. Donna M. Ambrosino and Howard D. Martin American Board of Internal Medicine Foundation American Cancer Society, Inc. American College of Healthcare Executives American Diabetes Association American Society for Clinical Oncology AmeriCares Foundation Amgen, Inc. Gladyce V. Amidon Dr. and Mrs. Steven K. Andeweg Mr. and Mrs. Warren E. Andrews William P. Annable Anonymous (5) Mr. and Mrs. Russell A. Armstrong Arthritis Foundation MA Chapter Arthritis Foundation NE/NY Chapter AstraZeneca LP Astrolabe Analytica, Inc. Dr. and Mrs. James P. AuBuchon Edward H. Auchincloss Dr. Barry M. Austin Auto-Torium Louise R. Avery Baldasaro Enterprises, Inc. Evelyn T. Bancroft Trust Mr. and Mrs. Stephen P. Barba Mr. and Mrs. Kenneth S. Barclay Bard, Rao & Athanas Consulting Engineers, LLC Gary M. Barnes and Lorraine T. Nichols Mr. and Mrs. Robert Alan Barr Mr. and Mrs. Raymond J. Barrette Mr. and Mrs. Thomas J. Bascetta John P. Bassett (Deceased) Nancy J. Bassett Drs. Lavonne and Paul Batalden Mr. and Mrs. J. Barry Baughman Dr. and Mrs. Richard D. Baughman Colonel (Ret.) Robert C. Baughman Baxter Healthcare Corporation Baystate Administrative Services, Inc. Philip E. Beekman Mrs. K. Reed Berkey Best Buy Theodora B. Betz Foundation Mr. and Mrs. Burton M. Bickford Dr. Alan N. Binnick Prof. and Mrs. Robert B. Binswanger Biogen Idec Dorothy S. Bischoff Dr. and Mrs. Harry C. Bishop Dr. and Mrs. William C. Black David J. Blackwell Joan L. Blackwell Christopher and Wendy Blau The Blessing Way Foundation Mr. and Mrs. Peter A. Bleyler Mr. and Mrs. Foster W. Blough Bonneville & Son, Inc. Mrs. Murray Bornstein Naomi T. Borwell Boston Scientific Corporation Estate of Paul A. Bourdon Dr. DeRayne Boykins Katharine S. Boynton Mr. and Mrs. Robert Boynton Mr. and Mrs. David H. Bradley Philip Joseph Bradley Dr. Mark G. Brauning David A. Bridgham and Larissa King Dr. Donald K. Brief Pauline Brine Bristol-Myers Squibb Company Jennifer and Peter Brock Dr. Mark J. Brodkey Marlene Brody Lucille W. Brooks Dr. and Mrs. Henry P. Brown III Dr. Irving E. Brown, Jr. Janet H. Brown Dr. and Mrs. Mark W. Brown Alfred Rodgers Bruckler The Buchanan Family Foundation Mr. and Mrs. Richard T. Bueschel, Jr. Mrs. Grace M. Bulkeley Dr. and Mrs. Kenneth W. Burchard J.E. and Z.B. Butler Foundation Marjorie W. Butler Mr. and Mrs. Martin Butler Drs. Lynn F. and John R. Butterly Mr. and Mrs. Edward E. Buttolph Drs. James Byers and Stephanie Chuipek Dr. Ira Byock and Yvonne Corbeil The Byrne Foundation Dorothy and John Byrne, Jr. Dr. Thomas W. Byron C&S Wholesale Grocers, Inc. Mr. and Mrs. Colin D. Campbell Mr. and Mrs. Robert A. Campbell Town of Canaan, New Hampshire Cancer Research Foundation of America Mr. and Mrs. Edward J. Candee Cannon Mountain Ski Area The Capital Group Companies, Inc. Dr. Patricia A. Carney Dr. Charles B. Carpenter Dr. Carolyn B. Carroll Carvers For Kids Dr. Kristin Pisacano Casale Mr. and Mrs. Thomas J. Cassady Chamberlain Machine, Inc. Dr. James J. Chandler Ruth H. Chapman Mr. and Mrs. William Henry H. Chapman II Cheshire Oil Company, Inc. Chestnut Manufacturing International John W. Childs Chiron Corporation Chittenden Bank Community Fund Mr. and Mrs. Stephen F. Christy Dr. Kyung H. Chung Mr. and Mrs. Richard R. Clayton Clear Channel Radio Clear Channel Worldwide Dr. and Mrs. William E. Clendenning Cleveland Clinic Health System Jean M. Cluett Mr. and Mrs. Frederic S. Cluthe The Coca-Cola Bottlers’ Foundation Coca-Cola North America Mr. and Mrs. Edmund S. Coffin Alexander Cohen Edwin C. Cohen Dr. Jeffrey Cohen and Renee Vebell Mr. and Mrs. Richard B. Cohen Oscar Mandel Cohn Oscar Mandel Cohn Charitable Trust Dr. and Mrs. Thomas A. Colacchio Dr. and Mrs. Lawrence S. Coleman John and Helene Collins DHART Helicopter Byock: People say, “I feel hopeless. I feel helpless.” What an incredible and terrible predicament to be in. Often in palliative care we focus first on the Fanciullo: All our chronic pain physical aspects of pain and then move patients we treat with not only to the personal aspects of suffering. In injections and drugs, but behavioral working through those, the patient medicine, psychological approaches, can perceive hope within what might and physical medicine approaches, too. have been expected to be the depths We know that exercise makes people of despair.That’s what makes the work feel better. It produces release of that our section does so incredibly substances within our own bodies exciting, and therapeutically the most that relieve pain. Complementary invigorating clinical work that I’ve and alternative treatments such as ever done. acupuncture and massage therapy are also very useful for chronic pain Field: From the very moment that I patients. Lying on the couch makes met Dr. Fanciullo, I just had a sense the pain worse; we want to get people that things were going to be different. active.They need very specific rou- I have such vivid memories of the tines and regimens that they can do first appointment with him when in a every day. very firm, but nonetheless kind way he let me know that any kind of care in the pain unit is a contract deal. 6 Byock: People experience life, in a sense, as a narrative. In listening to that narrative, ingesting their narrative, Field: The pain continues to be an you can become a part of it.The ever-present feature of my life. It is Latin root of the word compassion is never not there. But I am now able Field: I sensed from the outset that to struggle with, to suffer with. In to co-teach a course for first and this was a very formal and serious walking this journey with them, on second year students at the medical arrangement. That Dr. Fanciullo a path neither of us would choose, we school with Joe O’Donnell called “On was going to do everything he could can begin to perceive opportunities Doctoring.” The students have the to help to make my life more within this difficult journey. If you experience of dealing with real live comfortable and give me back some look up hope in the dictionary, it says patients from the outset. We teach of the things in my life that I wanted an expectation of something that is them to do good intake histories to be able to do. But in return I had desirable and achievable. I use the and learn about the basic systems. to conform to what I said I would do metaphor of narrative to help people I’m the patient representative in his in the pain contract. And if there was to perceive that there might be a section of the “On Doctoring” course. ever a violation of it for any reason, positive outcome. I might say to a that was it. I would not be cared for. patient, “If we were to look at your I really found the contract reassuring. life as a long biographical novel, and I had no reason, or wish, to violate we knew that we were in the last what I said I’d do, and every reason chapters of this novel, how might Dartmouth Medical School for hoping that some new kind of this story be completed?” There are received gifts totaling $2 care would work. And, it has. I really chapters yet to write. million in 2004 from The Foundation for Treatment can say that Dr. Fanciullo gave me Field: In those 10 weeks in the of Children with AIDS and hospital in Massachusetts, right after from John L. Steffens, a O’Donnell: One of the big things my fall, I received some of the worst 1963 graduate of Dartmouth about taking care of suffering is medical care imaginable. I began College, to advance efforts creating the space where the patient taking notes, in part to keep my in international health focus- can tell you about it. It’s amazingly sanity, about how awful it was. I had ing on children with AIDS therapeutic to tell one’s story. To be written up some of it and wanted to and the research into the listened to. To be heard. Somebody put it to use. What should a proper causes and prevention of said the world is not made up of doctor-patient relationship be from AIDS. The contributions atoms; it’s made up of stories. both points of view? How could I will go toward the creation turn negative experience to positive of the John L. Steffens advantage? Endowment in International back my life. Health and provide O’Donnell: About nine years ago, we assistance for the DARDAR were planning a new orientation for project in Tanzania, Africa, medical students.What I thought was, a collaboration between when you come to medical school, Dartmouth Medical School the first thing you should do is meet and the Muhimbili Univer- a patient. So I introduced Holly sity College of Health and she passed out a piece about what Sciences in Dar es Salaam a patient wants. to provide treatment for HIV-infected children and 7 their families. Dr. Daniel W. Collison and Joan C. Collison Combined Jewish Philanthropies Community Foundation of Southeastern Michigan Community Foundation of Western Massachusetts Community Partners Hotel Group LP Computac, Inc. Consolidated Edison Company Dr. Mark B. Constantian Dr. and Mrs. Milton Cooper Mr. and Mrs. Martin F. Corcoran, Sr. Cordis Dr. and Mrs. Cornelius J. Cornell, Jr. Estate of Eleanor and Norris Cotton Pamela P. Crary Mr. and Mrs. Stephen T. Crary Mr. and Mrs. John C. Creasy Cremona Fund, Inc. Dr. and Mrs. Robert W. Crichlow June L. Critchley Dr. and Mrs. Jack L. Cronenwett E. J. Cross Foundation Dr. and Mrs. Harte C. Crow Dr. and Mrs. John F. Crowe Dr. John M. Crowe Mr. and Mrs. James W. Crowell Peter O. Crowell CTMS, Inc. Ann M. Cullen Richard T. Cunniff Mr. and Mrs. Andrew W. Cunningham, Jr. Mary S. Cunningham Dr. Sandra J. Cunningham Current Medical Directions Inc. Drs. Jesse W. and Judith S. Currier Mr. and Mrs. Philip R. Currier Curves for Women Mr. and Mrs. James E. Cushing Cystic Fibrosis Foundation Therapeutics, Inc. Drs. Lawrence and Linda Dacey Dr. and Mrs. Miguel Damien Drs. F. William Danby and Lynette J. Margesson Daniell Family Foundation, Inc. Barbara E. Daniell Mr. and Mrs. Jere R. Daniell Mr. and Mrs. Phidias G. Dantos Dean Hill Motors, Inc. Lindsay Dearborn Dr. Forbes Delany Delta Dental Dr. and Mrs. Christopher P. Demas Dr. and Mrs. Carl S. DeMatteo Dr. W. Landon Dennison, Jr. DePuy Orthopaedics, Inc. DePuy Spine, Inc. Dermatologic Laser Center Dermatology of Cape Cod Mr. and Mrs. Philip de Toledo Dennis A. DeVaux Linda DeVere Dr. William E. Dewhirst Mr. and Mrs. S. Whitney Dickey Martha E. Diebold Frances K. Dimmick Dr. and Mrs. James A. DiNardo Drs. Mary Beth and James G.H. Dinulos Cleveland H. Dodge Foundation, Inc. Mr. and Mrs. Richard P. Donadio Drs. Eric D. Donnenfeld and Marlene B. Brajer Donnenfeld Dr. and Mrs. Richard W. Dow Mr. and Mrs. Allan M. Doyle, Jr. Robert T. Drape Bruce M. Dresner and Ilene Massarsky-Dresner Mr. and Mrs. Richard B. Drubel Mr. and Mrs. Richard Drummond Payson: I was pretty sure after my second year in college that I wanted to go to medical school. Dartmouth was appealing because of its culture: O’Donnell: It’s interesting, Albert the campus, the college, the long Schweitzer had this philosophy of history, the permanency of it. It was the fellowship of those who bear small.You got to know everybody, the mark of pain… and the classes were very personal; the professors knew our names. And it was Field: After the surgery, I was told sophisticated medicine; the teaching by the doctor that I had arachnoidits, was excellent. an inflamation and infection inside the spinal column which occurs Field: I’m involved with “Patients when one gets infection in surgery. and Partners,” which is intended to There’s nothing to do for it. It only provide a medical student a long- gets worse, and I was told a long term connection with a patient over time ago that eventually I would be the four years. I have also been a wheelchair bound. Which, of course, volunteer at the hospital in what is not the case. To my wonder and amounts to the role of patient delight almost all the time, with advocate: a Patient Resource the medication I have, I’m able to Volunteer in the Children’s Hospital function for those things that really at Dartmouth (CHaD) and on 5 matter. West—neuroscience. I’d talk with the patients and ask how things are I was diagnosed in August last year going. Very often a patient will say with a major cancer and had to something to a volunteer that they stop working with the patients. With wouldn’t dream of saying to a doctor massive amounts of chemo it was or nurse for fear, incorrectly, of some just not sensible to expose myself to sort of retribution. And I co-direct, possible hospital infections. with Joe, the Schweitzer Fellowship, which provides community service fellowships for medical students. 8 Konstantin Dragnev, MD James N. Weinstein, DO, MS Weinstein: I work with Jack Wennberg at the Center for Evaluative Clinical Sciences (CECS) on a shared decision-making effort that allows patients to get a more Dragnev: I met Holly over a year realistic understanding of the ago when she was diagnosed with options and what the outcomes non-small cell lung cancer, the most of those options are. common type.The first time I met her we had to talk about the finding Payson: CECS is a national leader and the diagnosis. She knew from the in studying variation of practice beginning that this is an “incurable” patterns and outcomes.To a large condition. Incurable but treatable. She extent, health plans, HMOs like the was very interested in participating ones I’ve been involved in, are limited in a clinical study. So she enrolled in to what they can do or say in the one of our protocols for patients with marketplace. So we might, for advanced lung cancer. She was getting example, see a certain type of surgery established doses of chemotherapy that is probably marginal. But if with the addition of a new drug. And doctors are into doing it, and patients this is based on research that was done want it, it’s going to be done.Who’s here at Dartmouth. there to say that maybe we shouldn’t be doing as many? I think there’s an opportunity to drive things here, to be a model for how health care can be delivered better. 9 Dr. Kathleen R. Dube Dublin Fund Inc. Doris Duke Charitable Foundation Dulude Family Foundation, Inc. Jean M. Dulude Durgin and Crowell Lumber Company, Inc. Mr. and Mrs. Robert S. Dustin Dr. Diane Marie Dwyer and Joseph G. Gall Mae E. Eagleson Eastman Friends Eastman Golf Association Eastwind Lapidary, Inc. Alden W. Eaton Mr. and Mrs. Robert J. Eckenrode Edelweiss Charitable Foundation, Inc. Dr. and Mrs. J. Robert Edwards Dr. and Mrs. John H. Elliott Dr. and Mrs. Robert M. Ellsworth Mr. and Mrs. Louis B. Ely, Jr. Engelberth Construction, Inc. Epply Charitable Foundation Mr. and Mrs. Harry F. Espenscheid Estes & Gallup Builders, Inc. Evergreen Capital Partners, LLC Exxon Mobil Foundation Dr. and Mrs. Charles S. Eytel Margaret S. Fable Mr. and Mrs. William J. Faccone, Sr. Mr. and Mrs. Peter M. Fahey Fahey Family Foundation Fairfield County Community Foundation, Inc. Dr. and Mrs. Gilbert J. Fanciullo Mr. and Mrs. Charles A. Farmer Estate of Nellie Farr Mr. and Mrs. Russell B. Faucett Mr. (Deceased) and Mrs. Stanley H. Feldberg Dr. and Mrs. John E. Fenn Mr. and Mrs. Allan R. Ferguson Dr. and Mrs. David R. Fett Fidelity Investments Charitable Gift Fund Mr. and Mrs. Daniel Field Doris A. Fielding Dr. Michael M. Finigan First Colebrook Bank Dr. and Mrs. Kenneth H. Fischbeck Dr. Lloyd C. Fisher Mr. and Mrs. Bernard Fishman Fleet Bank Fleet Services Corporation Dr. Timothy P. Flood Forest Pharmaceuticals, Inc. Forex Capital Markets Nancy and John Formella Foundation for Digestive Health & Nutrition Foundation for Treatment of Children with AIDS Drs. Diane Louise Fountas and Peter Jacoby Joan P. Fowler Dr. R. John Fox, Jr. Stephen P. Fox The Jane & Stephen Frank Foundation Dr. Judith E. Frank Jean Frankenstein and David Breed Fraternal Order of Eagles 3765 Fraternal Order of Eagles NH State Grand Aerie Mr. and Mrs. Robert L.V. French Frey Foundation Dr. Peter N. Friedensohn Friends of Norris Cotton Cancer Center The Friends of Shannon McDermott Mr. and Mrs. Milton Frye Mr. and Mrs. Robert C. Fuehrer Fujisawa Healthcare, Inc. Mr. and Mrs. Clifford J. Fuller, Jr. $5M LeBaron Gift Heralds Science, Care & Innovation Unconventional thinking—always looking around the corner to identify the “next big thing”—is what helped make Dean LeBaron successful in his career as an investment futurist. His sort of thinking outside of the box also inspired him to contribute $5 million to Dartmouth Medical School to establish LeBaron Commons. Named to honor the memory of LeBaron’s father, Francis E. LeBaron, DO, MD, LeBaron Commons will connect the Robert and Naomi Borwell Research Building on DHMC’s campus in Lebanon to future research facilities there. The uniquely-envisioned space will promote formal and informal collaboration, communication, and interaction among members of the Dartmouth medical community. “I am especially attracted to the notion of a Commons because that is where people will meet and exchange ideas,” Mr. LeBaron explains. And for someone who has founded exceedingly unusual, but highly successful companies, and whose father was a doctor, the potential to contribute to innovative space that hastens the transformation of scientific Dean LeBaron, who splits his time between homes in New discoveries into patient care holds special appeal. Hampshire and Switzerland, may get his drive to pursue the unknown and unconventional from his father. Dr. LeBaron Dean LeBaron’s philosophies on business, science, and life was regarded as a pioneer, personally and professionally. A are rooted in heady concepts such as contrarian thinking, 1931 graduate of the Massachusetts College of Osteopathy emergent behavior, and complexity science. But he realizes, and a 1934 graduate of the Middlesex College of Medicine and too, that transformational work can come from plain gestures, Surgery, Dr. LeBaron was a self-taught researcher whose quest like helping construct a special space to foster innovation— for new frontiers made him a lifelong student. “I think of him or trying an unusual medical procedure. as continuously questing toward a better form of medicine, meaning helping people,” recalls Dean LeBaron. “He was a Late one night while at home in New Hampshire, he lost general practitioner, and he enjoyed that. Additionally, he vision in one eye. Under the care of ophthalmologist worked in industrial medicine, on disease or accident preven- Christopher Chapman, MD, and internist Jay Buckey, MD, he tion, and also combined osteopathy with medical practice.” agreed to try an experimental treatment that might temporarily restore his vision. The procedure—which included a four-hour period in DHMC’s hyperbaric chamber— worked as hoped which pleased him, but the experience left him even more impressed because of the willingness of the two doctors to apply a unique combination of science, care, and innovation. 10 DeLeo: We’ve had a few small American Cancer Society grants to study cancer pain; the interaction between chronic pain and metastasis. If you have a chronic pain syndrome, Weinstein: At Dartmouth we take is the instance of metastasis greater? primary, basic research, apply it to Our work also interfaces with cancer clinical practice all the way to shared in the area of neuropathic pain. If you decision making where patients have a tumor that causes any type of are actually making clinical decisions. compression, that’s a type of neuro- We’re helping effect change in pathic pain. Also, chemotherapy can national policy. induce neuropathic pain. One of our glial modulating agents is Dragnev: It’s a little bit unusual for effective in treating chemotherapy- us to see a patient like Holly with a induced neuropathy. We know we lot of pain that’s not related to the can co-administer this agent with cancer. For her we clearly needed a chemotherapy and see if it decreases multidisciplinary approach: our team the incidence of neuropathy. That treated the cancer with an excellent would be very exciting. response, although no effect on her pain; and the pain people treated her Dragnev: Typically, what we have is a as someone in pain not having the patient who has cancer and has pain cancer diagnosis. related to their cancer, so when you treat the cancer you treat the pain. We have established an excellent working relationship with the Pain Service and the Palliative Care Service based on these patients who have cancer and pain that are related. 11 Fund American Companies, Inc. Dr. Ann Furtado Dr. Imre Gaal, Jr. GAB Business Services, Inc. Estate of Gay H. Gahagan Dr. Stephen J. Galli Mr. and Mrs. Paul B. Gardent Dr. and Mrs. Theodore H. Gasteyer II Dr. and Mrs. Alan B. Gazzaniga Genentech, Inc. General Motors Cancer Research Foundation Geokon, Inc. Dr. Glenn S. Gerhard Bennett L. Gershman C. Michael Gibson Gilead Sciences, Inc. Laurie Giles Prudence D. Gilmore Dr. Benjamin J. Gilson Dr. and Mrs. D. David Glass Paul W. Glover, Jr. Mr. and Mrs. Richard F. Gluck GM Vehicle Sales, Servicing & Marketing Gertrude M. Goff The Arnold P. Gold Foundation Dr. James C. Gold and Penny H. McConnel Goldenberg, Miller, Heller & Antognoli P.C. William Goldman Foundation Golf & Ski Warehouse, Inc. Alfredo Gomez-Ruiz Dr. Joseph S. Gonnella Good Beginnings Inc. Mr. and Mrs. Philip P. Goodkin W. L. Gore & Associates Dr. E. Ann Gormley and Richard Wallace Gorton Golf, Inc. Mr. and Mrs. James F. Gosselin Dr. and Mrs. Robert E. Gosselin Mr. and Mrs. Thomas L. Gosselin Mr. and Mrs. Eric E. Gottesman Mr. and Mrs. Jack Grabosky Mr. and Mrs. George A. Graham, Jr. Wayne and Deborah Granquist Dr. Barry A. Gray Dr. Alan I. Green and Frances S. Cohen Helen S. Greenlee Mr. and Mrs. Saul Greenspan The Greenspan Foundation David S. Greenwood Garth H. Greimann Mr. and Mrs. Alfred L. Griggs Dr. and Mrs. Walter C. Griggs Grimshaw-Gudewicz Charitable Foundation Estate of Beatrice B. Griswold Daniel F. Grossman and Dana Cook Grossman Edna & Monroe C. Gutman Foundation, Inc. Edward Guyot Estate of Marjorie N. Hahn Mr. and Mrs. David K. Hall Mr. and Mrs. Thomas P. Hall Mr. and Mrs. Sheffield J. Halsey Mr. and Mrs. Roger W. Hamblin John Hancock Financial Services, Inc. George D. Hano and Diane Crowley Dr. William D. Harley Mr. and Mrs. Jacques Harlow Dr. Allan C. Harrington Mr. and Mrs. Gary Harwood Mr. and Mrs. Byron C. Hathorn, Jr. Hawkins Delafield & Wood LLP Dr. Hamilton R. Hayes Warren J. Hayes Mr. and Mrs. Byron W. Haynes Daniel Hebert Inc. Marian Heiskell Mr. and Mrs. Armin B. Hemberger Dr. and Mrs. W. Hardy Hendren III Mr. and Mrs. Paul Hendricks Hendricks/Felton Foundation Prof. and Mrs. (deceased) John W. Hennessey, Jr. Martha Hennessey Irene M. Hennings Hermit Hill Charitable Lead Trust The Carl J. Herzog Foundation, Inc. Mr. and Mrs. John C. Heston, Jr. Mr. and Mrs. Marshall Heuser Daniel C. Hewes Dr. William F. Hickey and Lauri-Annis S. Rich Frederick W. Hilles and Jane E. Osgood Hinckley, Allen & Snyder LLP Mr. and Mrs. Mark F. Hinman Dr. Francis H. Hinnendael Mr. and Mrs. Harold R. Hiser, Jr. Sandra U. Hoeh Janice G. Hoenicke Estate of Altha J. Holbrook Mr. and Mrs. Romer Holleran HP Hood, Inc. Dr. and Mrs. Bruce J. Hookerman Dr. Harriet D. W. Hopf Albert L. Hopkins and Lynne L. Zaccaria Florence O. Hopkins Charitable Fund, Inc. Dr. Patricia T. Hopkins Dr. Diane Marie Hoss Jennifer A. Hotz Deanna S. Howard Mr. and Mrs. Tom P. Hoyt Wentworth Hubbard J.M. Huber Corporation Mr. and Mrs. Delmar R. Hughes, Jr. James A. Hughes Hypertherm, Inc. Dr. and Mrs. Richard S. Idler IDX Information Corporation The Impact Group Independent Charities of America Indiana University Integrated Therapeutics Corporation Dr. Thomas W. Irvine, Jr. Irving Oil Corporation Mr. and Mrs. T. Hale Irwin Dr. and Mrs. Mark A. Israel Mary E. Ives Jane’s Trust Janssen Pharmaceutica, Inc. Jesse’s Restaurant, Inc. Carol A. Johnson Ellen Foscue Johnson Johnson & Johnson Johnson & Johnson Services, Inc. Robert Wood Johnson Foundation Dr. James R. Johnston Albert C. Jones Mr. and Mrs. Arthur Jones Mr. and Mrs. A. Wilson Jones Barbara M. Jones Jordan & Kyra Memorial Foundation, Inc. Dr. Sarah A. Kahn Dr. Bertrand P. Kaper Dr. and Mrs. Aaron V. Kaplan Dr. Claudia J. Kasales Barbara S. Kaufman Dr. Haig H. Kazazian, Jr. Dr. William M. Keane Mr. and Mrs. Thomas D. Kearney Judith J. Keating Keene Medical Products, Inc. Dr. Victoria M. Keetay Mr. and Mrs. Alan C. Keiller Kelleher Construction, Inc. Reverend and Mrs. Preston T. Kelsey II Mr. and Mrs. Robert P. Kelsey, Jr. Bakitis: Because Gil Fanciullo is the director of the Pain Center and started the Palliative Care Center, we’ve always been united in the department Ahles: We’re in the second year of of anesthesia. Gil took the leadership, a five-year project to improve end- offered his time and that of doctors of-life care for patients with advanced in the Pain Center to help get the pal- stage cancer.The goal of the study is liative medicine service going. It’s rare to improve symptom management and unique that they’re joined. and quality of life.We’re identifying patients at diagnosis and randomizing Byock: Dartmouth has a long history them either to regular care or a of working in palliative care. I stand nurse-based intervention. Our on the backs of giants; people who palliative care program sort of evolved have been very important nationally from that process. and who built a foundation here at Dartmouth. In many ways, while Fanciullo: I was the first director of I get a lot of the attention, I’m in Palliative Medicine.We help people a wonderful position of being deal with serious medical illness.We acknowledged as the conductor in take care of not only the patient, but a small orchestra of virtuosos. also their family, addressing not only pain, but other symptoms such as loss of appetite, weight loss, hair loss, emotional, spiritual, and social issues. Lisa Szczepaniak, MSN, ARNP 12 Marie Bakitas, ARNP Byock: We’re increasingly being asked to see patients in surgery, neurology, dialysis, who are struggling with serious, but non-terminal illnesses. Szczpeniak: We’re a very close-knit What clinicians are telling us is that group.The Palliative Care doctors and it’s very helpful in fleshing out a more nurse practitioners get along so well patient-centered and family focused with those in the Pain Center.We can care plan. pick up the phone anytime and call and say, “Gil, we’ve done everything Szczpeniak: On occasion, we have we can medically managing this gotten pediatric consults in the patient’s pain. Can we implant a PICU and NICU and even through pump? Can you look at this MRI pediatric neurology with degenerative for us? Can we do some type of neurologic disordered patients to help high-tech procedure for this pain?” with pain and symptom management. And he’s right there. We’ll draw on the support of Dr. Cravero’s PainFree team if we need assistance. 13 Mr. and Mrs. S. Leonard Kent Dr. Carolyn L. Kerrigan and David S. Greenwood Dr. Richard I. Kertzner The John and Estelle Ketterer Foundation F. Ray Keyser Dr. Edward F. Kieger II Larissa King and David A. Bridgham Mr. and Mrs. Randle B. Kinne The Karl Kirchgessner Foundation Walter G. Kis Lynn Kisselbach Kiva Foundation Knox Family Foundation Komen Vermont Race For The Cure Dr. Alan T. Kono Dr. and Mrs. C. Everett Koop Drs. Antoinette and Murray Korc Dr. and Mrs. Gary Korenman Koskoff, Koskoff & Bieder, PC Dr. Kenneth J. Koval and Mary Reynolds KPMG Peat Marwick Paul L. Kristensen and Trudi M. Brock Robert R. Krumm Dr. Thomas R. Kuhns Dr. Bruce F. LaFollette Drs. John M. and Margaret J. Lagnese Lakes Region Ice Racing Club Mr. and Mrs. Brian T. Lally Dr. Laurie A. Latchaw Edward Connery Lathem Estee Lauder Inc. LaValley Building Supply, Inc Jonathan S. Lavine Dr. and Mrs. D. James Lawrie Estate of Jennie Ethel Laws Carola B. Lea It’s amazingly therapeutic to tell one’s story.To be listened to. Dear Friends: In Dartmouth-Hitchcock Medical Center’s Annual Report for 2004, we take you beyond the facts and figures that document our progress. We wanted to share with you the privilege we have each day of witnessing the tremendous interaction of science, learning, and healing that Pictured from left to right: makes this medical center such a Dr. Thomas Colacchio, President, Dartmouth-Hitchcock Clinic special place. It is through the stories James Varnum, President, Mary Hitchcock Memorial Hospital of our patients that we understand Dr. Stephen P. Spielberg, Dean, Dartmouth Medical School what “multidisciplinary” teams really are, what “patient-centered care” The teamwork and creative thinking We were also pleased this year to involves, and how our core missions that give our patients some of the best celebrate with many of you the of medical education, scientific care in the world enrich the medical opening of the new Doctors Office research, clinical care, and community center in other, less visible ways. In Building, and other components of outreach blend together seamlessly to the face of serious financial challenges, our Project for Progress.The new enhance the treatment of our patients. our physicians and staff have extended construction that has occupied us for their dedication and commitment the last three years is now complete, The story of our friend, colleague to making important operational and we have moved to the phase of and patient Holly Field illustrates improvements that translate to an making renovations to the original how the environment of innovation improved financial picture. But structure.We are delighted with the and discovery—often taking place we must continue to invest in the new space which reflects the gifts behind the scenes—leads to better equipment, technology, facilities, of so many of you, and we hope it treatment and outcomes.We build that and recruitment of faculty and staff conveys the warmth and excitement environment by actively engaging in required to meet our missions and we feel about the work we do on learning and building on our core the needs of our community. your behalf—incubating new ideas, expertise and that of our professional conducting patient clinical trials, colleagues.You and patients like Holly While we ended 2003 with a flat and transferring new findings and have shown us how much we can margin, we were pleased to close this innovative treatments to direct learn when we listen to our patients year with a positive margin of 2.3 patient care. tell us about their symptoms and their percent. This positive margin is espe- needs, and then also involve them in cially significant when you consider You are a critical part of our team. decision-making about their treatment that we provided over $16 million in Through your interest and your options.Your experiences with this financial assistance to uninsured and support—financial and otherwise— medical center—shared with those underinsured patients. Other uncom- in this medical center, you make our in training and those leading—make pensated services—primarily the dynamic environment of learning, you a valuable partner in transforming result of inadequate payments from teaching, and healing possible. Along medicine and medical care. government payors (Medicare and with the dedicated efforts of a talented Medicaid)—amounted to $71 and committed corps of colleagues, million, bringing DHMC's total for we are transforming medicine.We’re uncompensated care to an amount delighted to have you with us on in excess of $87 million for 2004. the journey. Financial Information Operating Expenditures (000s omitted) Dartmouth Medical School (DMS) Dartmouth-Hitchcock (D-H)* Veterans Affairs Medical Center (VA) Total 2004 $180,351 $795,320 $98,823 $1,074,494 2003 $161,130 $721,556 $91,733 $974,419 Revenue Sources (000s omitted) 2004 Payment for Patient Services from Third Parties Federal Budgets for Veterans Affairs Services Funded Research Tuition Income and Fees Gifts, Bequests, Endowment and Other Income DMS $10,499 D-H $774,130 VA TOTAL $784,629 $94,123 $94,123 $4,700 $123,568 $14,421 $73,564 $118,868 $14,421 $36,140 $37,424 $179,928 $811,554 $98,823 $1,090,305 DMS $9,606 D-H $675,001 VA TOTAL $684,607 $87,546 $87,546 $4,187 $105,938 $13,704 $82,292 $91,733 $974,087 Revenue Sources (000s omitted) 2003 Payment for Patient Services from Third Parties Federal Budgets for Veterans Affairs Services Funded Research Tuition Income and Fees Gifts, Bequests, Endowment and Other Income $101,751 $13,704 $35,511 $46,781 $160,572 $721,782 2004 Dartmouth Medical Research Awards 2004 Revenue Sources $98,823 $179,928 2.62% 2.62% 4.87% 5.42% 16.44% 5.49% 6.42% 16.44% 8.91% $811,554 10.97% 14.50% DMS D-H VA *Dartmouth-Hitchcock represents Mary Hitchcock Memorial Hospital and Dartmouth-Hitchcock Clinic combined. 6.09% Medicine Psychiatry Other Community & Family Medicine Physiology Microbiology Biochemistry Genetics Pediatrics Pharmacology & Toxicology Radiology DMS Administration Other 10% 1% Norris Cotton Cancer Center 11% Surgery Orthopaedics Anesthesiology 17% Pathology Obstetrics & Gynecology 39% 22% Operational and Patient Report 2004 2003 502,146 111,969 614,115 481,016 115,109 596,125 168,060 300,266 204,140 300,223 5,506 978,195 1,592,310 166,720 284,302 189,665 283,763 6,506 930,956 1,527,081 Dartmouth Medical School Physician Office Visits Psychiatry Total 33,651 33,651 33,418 33,418 Veterans Affairs Hospital Patients Discharged Patient Days of Service Average Daily Census Operations Performed Outpatient Visits Same Day Procedures Home Health Visits Volunteer Hours 2,612 16,369 45 3,210 171,397 3,818 5,228 64,339 2,636 15,868 44 3,713 166,714 5,529 7,180 53,550 Patients Discharged New Hampshire Vermont Other States Total 11,359 9,226 880 21,465 10,860 8,776 991 20,627 Patient Days of Service 106,184 100,392 291 275 14,755 14,139 1,166 1,116 Emergency Department Visits 27,048 24,295 Volunteer Hours 54,000 51,850 1,012 5,977 638 972 5,922 605 292 329 163 83 23 890 289 325 174 88 27 903 Outpatient Visits Northern Region Lebanon Other Sites Subtotal Southern Region Concord Offices Manchester Offices Nashua Offices Keene Offices Other Subtotal Total Average Daily Census Operations Performed Inpatient and Outpatient Total Births Employees (Full-time equivalents) Dartmouth Medical School Dartmouth-Hitchcock Veterans Affairs Medical Center Education Programs Medical Students Residents and Clinical Fellows Graduate Students in Basic Medical Sciences Other Postdoctoral Research Fellows Total Community Benefits Patients Receiving Financial Assistance 8,368 Financial Assistance Financial Support for Medical Education Physicians’ Uncompensated Teaching Time Subsidies of Unique & Exceptional Services Community Health Gifts, Subsidies & Activities Payment in Lieu of Taxes Total Community Benefits Value $16,670,887 $8,058,843 $12,886,796 $4,259,906 $7,202,724 $832,292 $49,911,448 Uncompensated Medicaid Uncompensated Medicare/CHAMPUS Total Uncompensated Government Insurance $27,393,421 $43,606,203 $70,999,624 $7,202,724 $832,292 $16,670,887 Financial Assistance Financial Support for Medical Education Physicians’ Uncompensated Teaching Time Subsidies of Unique & Exceptional Services Community Health Gifts, Subsidies & Activities $4,259,906 $12,886,796 $8,058,843 Payment in Lieu of Taxes Philanthropic Contributions Fiscal Year 7/1/03 - 6/30/04 Total Philanthropic Contributions $16,742,864 Current Operations Unrestricted and Annual Funds Restricted Funds Total Current Operations $1,082,634 $12,949,975 $14,032,609 Endowment Restricted & Unrestricted Endowment Student Aid Endowment Research Endowment Total Endowment $848,537 $172,311 $361,376 $1,382,224 Plant and Equipment Total Plant & Equipment $339,204 Life Income Gifts Total Life Income Gifts $988,827 $339,204 $988,827 $1,382,224 Current Operations Endowment Plant and Equipment Life Income Gifts $14,032,609 Somebody said the world is not made up of atoms; it’s made up of stories. —Joseph O’Donnell, MD Mary Susan Leahy City of Lebanon The LeBaron Foundation Dean Francis LeBaron Mr. and Mrs. Stephen J. LeBlanc Ledyard National Bank Dr. T. David Lee, Jr. Mark Lennon and Mary Mead Mr. and Mrs. Wesley A. Leuthauser Dr. and Mrs. Gary M. Levine Mr. and Mrs. Samuel M. Levine Mr. and Mrs. Lien Chu Li Ted and Suzanne Lieser Lightship Telecom, LLC Marion T. Lilley Eli Lilly and Company Dr. and Mrs. Robert W. Liming Charles Lindner and Jane Finlay Agnes M. Lindsay Trust Litchfield Middle School Dr. and Mrs. Daniel S. Longnecker Mr. and Mrs. Warren T. Loomis Mr. and Mrs. Douglas M. Loudon Dr. and Mrs. Franklin Lynch, Jr. Dr. and Mrs. Joseph P. Lynch Dr. John H. Lyons III John D. & Catherine T. MacArthur Foundation Prof. and Mrs. Robert M. Macdonald D. Hugh MacNamee Memorial Trust Fund David Mahoney Maloney Associates Dr. Lisabeth Maloney and Joseph Maloney Dr. Richard D. Mamelok and Midori Aogaichi Manchester Fall Charity Fest Manchester NH Automobile Dealers Charitable Fund Mr. and Mrs. Stephen F. Mandel, Sr. Carla Manley Alix Manny Mr. and Mrs. John R. Mapley Estate of Dr. Philip A. Marden Mr. and Mrs. Jeffrey A. Marshall Mr. and Mrs. LeRoy E. Martelle, Sr. Drs. Meredith A. Martin and Thomas Treadwell Michael D. Martin W. William Martinez Mascoma Savings Bank Mascoma Savings Bank Foundation Dr. and Mrs. Charles M. Maxfield Priscilla K. Maynard Drs. Rowland Mayor and Stephanie Arlis-Mayor Mr. and Mrs. Brantz Mayor Dr. and Mrs. Robert E. McCabe, Jr. Dr. Frances V. McCann McCarthy Building Company Inc. Philip H. McCaull McDowell Foundation Dr. Fletcher H. McDowell Paul J. McGoldrick Dr. and Mrs. Donald O. McIntyre Dr. and Mrs. O. Ross McIntyre Leo C. McKenna Jane Kitchel McLaughlin and Peter McLaughlin McLaughry Associates, Inc. Mr. and Mrs. Bruce C. McLaughry Mr. and Mrs. Todd McPherson Patricia A. Means Medical Metrx Solutions Medication Assistance Program Medtronic, Inc. Mellen St. Realty Trust Drs. Vincent A. and Natalie P. Memoli Merck & Co., Inc. Merck Company Foundation Mr. and Mrs. Keniston P. Merrill Mr. and Mrs. Peter K. Merrill Weinstein: We’ve created this idea of collaboration across many disciplines as being much more powerful than any individual, or any individual department. I try to collaborate with all departments, because I have to take Weinstein: We all work together care of you as the patient with as in the Spine Center under one roof much knowledge as I can bring to to deal with this issue of pain. bear on your problem. Our Spine Center is unique in this country, in the world, because Fanciullo: The doctors in the Pain of that understanding of these Center work a day a week in the interrelationships.We also have Spine Center. It’s the one example chiropractic treatment, physical within the medical center where there therapists, acupuncturists, herbal is interdisciplinary patient care that’s medicines, a potpourri.Why? administered “real time.” We see a lot Because nobody’s sure what works of pain patients down there. best. I like to think of Dartmouth as a community of medicine brought Weinstein: I brought neurosurgeons, to bear on an individual patient. orthopedic surgeons, anesthesiologists, internists, nurse practitioners, pain O’Donnell: To palliate is to cloak doctors…I started the Spine Center and relieve symptoms. And so people based on the idea that multiple have begun to pay as much attention disciplines were necessary, that to the quality of one’s life as the surgery wasn’t the only answer. quantity. It’s as important to control the pain, or shortness of breath, or Byock: When you get people together fatigue or sleeplessness, the various in these interdisciplinary clinics, the symptoms that accompany the illness whole is always more than the sum as it is to take care of the illness itself. of its parts.What comes out of this is often a plan of care that is more holistic and humanistic. 14 Healthy Skepticism and Enormous Generosity When Norman Payson, MD, graduated from Dartmouth Medical School (DMS) in 1973—as a member of the first graduating class of the school’s MD program—he received more than a first-rate medical education. “I came away with a healthy sense of skepticism about the way health care was being delivered,” says Payson. “Among my mentors at Dartmouth, there was a strong feeling that we could do better, that there were ways to provide higher quality, more affordable, and more responsive care to patients.” It was a philosophy that would serve Payson well and help drive him to great success, first as a practicing physician and then as a business leader in the managed healthcare industry. “I owe a great deal to Dartmouth,” says the New Jersey native who came to DMS on scholarship after completing an undergraduate degree at MIT. “It’s a very special place, and I’m delighted to be able to give back to help others in the same way that I was helped.” Preparing Tomorrow’s Leaders Dr. Payson recently gave a $2 million gift to DMS, half of which will be used to provide scholarships for New Hampshire students to attend DMS. The second million Norman Payson, MD will be used to help sponsor a select group of DMS students who, in addition to their medical education, would like to “So, what I hope to do with the second part of the gift is pursue an MBA at the Tuck School of Business. provide assistance and encouragement to those students who are interested in playing a leading role in changing and “Historically, there’s been a ‘disconnect’ between medical improving how health care is delivered in this country,” he science and what really happens in the marketplace,” Payson says. “It’s very expensive to go to medical school or business explains. “Physicians don’t necessarily understand the school, and to do both is really a hardship. Given that we marketing of health insurance, what the economics of drug have these two great schools here—in DMS and Tuck— development are, or how hospital economics work. Business I want to help reduce that hardship and create a more formal students, on the other hand, are well-groomed to understand educational pathway for our next generation of leaders.” markets and finance, but they don’t have the health care background. For those who want to effect change in today’s “I think clearly there’s an opportunity to drive things at highly complex healthcare system, I think there’s a distinct Dartmouth-Hitchcock Medical Center, to be a model for how advantage in developing competencies in both disciplines.” health care can be delivered better,” adds Payson. 15 Mr. and Mrs. John D. Merwin Messer Hill Associates, Inc. Milheim Foundation Miller Trading Company William A. Miller Sally Mitchell Mr. and Mrs. James P. Mithoefer Mobil Foundation, Inc. Dr. and Mrs. John F. Modlin Montshire Endodontics PLLC Benjamin Moore & Company Elizabeth L. Moore Dr. and Mrs. John M. Moran Richard B. Morgan Morgan Stanley & Company, Inc. Dorothy W. Mori Prof. and Mrs. Leonard E. Morrissey, Jr. Katherine P. Mosenthal MSI Energy, LLC Drs. Carolyn J. Murray and Joseph P. Cravero Muscular Dystrophy Association, Inc. Dr. and Mrs. W. P. Laird Myers Mr. and Mrs. Henry Nachman, Jr. Mrs. Emily S. Nagle Christopher E. Naimie Mr. and Mrs. Cyrus H. Nathan National Kidney Foundation National Multiple Sclerosis Society Cynthia S. Naylor John R. Neal Dr. Patsy D. Needham Karen J. Neff Mr. and Mrs. John T. Neises Dr. D. Dirk Nelson and Mary Kathryn Tellman-Nelson Eunice P. Nelson Mr. and Mrs. John K. Nelson Linda L. Nelson Mr. and Mrs. Walter B. Nelson Dr. and Mrs. William H. Nelson The Nemours Foundation Nestle, Inc. New England Ford Dealers Association, Inc. New England OB/GYN Associates, Inc. New Hampshire Center for Cancer Medicine New Hampshire Charitable Foundation New York Community Trust NGM-Farmer Family Community Lorraine T. Nichols and Gary M. Barnes Eleanor McKay Norris Northeast Health Care Quality Foundation Dr. Mark R. Northfield Dr. Christiane L. Northrup Novartis Pharmaceuticals Corporation Anna B. Nugent Charitable Lead Trust Dr. and Mrs. William C. Nugent, Jr. Mr. and Mrs. David C. Nutt Dr. and Mrs. Daniel L. Ogg Dr. and Mrs. Thomas B. Okarma Dr. Robert M. O’Neal On The Road to Recovery, Inc. ONS Foundation Oracle Corporation Orr & Reno Professional Association Orthoeast, Inc. Ortho-McNeil Pharmaceutical Orthopaedic Research and Education Foundation Mr. and Mrs. Kirk Oseid Mr. and Mrs. George F. B. Owens, Jr. Anne Page Mr. and Mrs. Richard M. Page Paraid Donald W. Parsells chemotherapy, we’re still providing pain treatment. And this is really until the end of life.We may not be 100 percent successful at all times, but the patients do not die from cancer in pain.Treatment of symptoms is not only an integral part of the standard management, but it is also considered to be one of the most important Bakitis: In palliative care, we try things that you can do. Symptom to treat pain within the context of control is best managed in a multi- the whole person.We also use the disciplinary fashion which this technology that’s the expertise of institution provides. Collaborating the people in the Pain Center. For with the palliative care team has really palliative care patients, their pain may made us more aware of the different be more total pain or suffering, pain ways to treat the symptoms. from emotional distress. O’Donnell: Pain and suffering are Field: Fear has a great deal to do two of the most common symptoms with intensifying pain. To the extent that doctors will run into.When a doctor can say, “you will have the medical students are on their pain, but we will do what we can pediatrics rotation, they’re learning to treat it,” really helps the pain to about Joe Cravero’s PainFree program. be less. The patient isn’t so afraid, and is reassured to know that you acknowledge there will be pain and you say you will help. Dragnev: When we talk to patients with incurable cancer, most people are afraid of not only dying, but dying in pain. And so all the treatments that we do are to preserve quality of life, or improve it, to relieve symptoms (specifically pain) or to prevent pain. So even if we’re not doing any more 16 My 12-year-old daughter Lauren has a developmental disability, autism. Primarily it’s a communication disorder, but there are a lot of sensory issues. For her touch can be very offensive and causes a lot of anxiety. She also has a seizure disorder, which is why we need to get periodic diagnostic testing done. —Judy Enos Cravero: What we do in the The Johnson & Johnson- PainFree Center is provide sedation Dartmouth Community and anesthesia for minor painful Mental Health Program procedures. Our thought was to create Enos: We were doing very well demonstrates the power of a central location where any kid for a while. She would actually blending medical science, who needs sedation comes to people participate in the blood draws social policy, and evidence- who give this treatment every day. on her own will. And then one based practice to re-establish It’s much more efficient and it’s safer time she had a really bad productive lives for some of because the people there are doing experience—not at Dartmouth, the most severely mentally this work all the time. Sedation is at another institution. So that ill members of our society. done not just for pain treatment but was the moment when we just Thanks to ongoing generous to immobilize, which previously we couldn’t get her to go give support from Johnson & might have done by trying to just blood. I tried many means Johnson, the program has pin the kid down.We’re able to get before I found the PainFree grown from just three sites this work done better and it’s better Center. in 2001 to serving more than patient care. 2,000 people in six states Cravero: What we try to do in our and the District of Columbia. location is consider the patient and The program helps people the procedure and what the family with mental illness and milieu is.We have certified nurse learning disabilities reclaim anesthetists, residents, physicians, and their lives by helping them child-life specialists: all are critical manage their illnesses and parts of the team. gain independence by obtaining and retaining competitive employment 17 in their communities. The Robert Wood Johnson Foundation, a committed supporter of Dartmouth Cravero: There’s nothing really Medical School’s Center for magical about what we’re doing. the Evaluative Clinical We’ve taken proven concepts in Sciences (CECS), has award- Bakitis: Nobody does anything here terms of patient-centered care, and ed $1 million in grants in alone. Even if I’ve been in a leadership patient participation in terms of 2004 for the Dartmouth Atlas role in a project, it’s always a team understanding their choices and of Healthcare project. The effort.You think when you first start what they mean, and applied those Atlas is a key research project out in nursing school that you’re known technologies to different of CECS faculty, bringing going to make a difference one patient situations. together research from at a time. And early in my career here diverse disciplines including I realized that “it takes a village.” Enos: They’re very respectful of us in the PainFree clinic, and epidemiology, economics, and statistics to accurately Enos: Initially, she was very let us stay if that’s in her best illustrate how medical anxious about being in that interest. And they let me be resources are distributed and environment. We had to give the one to coach her and guide used in the United States. her an oral sedative even to her into sitting and putting the The Robert Wood Johnson put the anesthesia mask on mask on. They recognize that Foundation has funded the her. Kristin King, a Child Life the parents really are a part Atlas project since its incep- Specialist, worked with us and of making it successful for the tion in 1996. gave us the mask to take home patient. so we could play around with Ira Byock, MD it, role-play, talk about it. So Cravero: In providing better patient when we went up the second care, there are benefits to the hospital time we only needed to use the as well. Somewhere along the line for mask, we didn’t need to use an institution like ours, there is that the pre-medication. factor of staff burnout and morale. We found a totally unanticipated side effect of this is that the folks who used to have to do a lot of the sedating and immobilizing are so much happier now. Enos: Each time Lauren gets more confident, and I almost think over time we can probably not necessarily fully sedate her. They were intuitive about helping her get to where she needed to be. Joseph P. Cravero, MD Payson: Dartmouth helped prepare me for success in health care. I got a first rate medical education, but also a healthy sense of skepticism: that one should be more skeptical about how health care is delivered; that we can do better, provide better care, be more Cravero: I would credit our affordable, more responsive to patients. department’s leadership for being There was a hearty kind of skepticism able to entertain the idea for the among some of the leadership that PainFree Center, and definitely credit I caught. the structure of our clinic. Being multi-specialty based, we were able to Bakitis: In this organization it’s been look at this in more than just terms very easy to be involved in broader of how it affected anesthesiology. changes.The support comes through That does go to the leadership of the administration. Back in 1995, I hospital. At the time that we proposed worked on a project to improve this, we weren’t sure what the bottom post-operative pain management. line was going to be for the program We got a small grant and organized itself. But if you look at what it focus groups with patients who had does for the medical center—and had different types of large surgeries. particularly for CHaD, our Children’s From that project we were able to Hospital at Dartmouth—you can influence systems that improved see that we’re able to get this work pain management throughout the done better and it’s better patient care. institution.We made a card that This is a very unusual program across identifies appropriate drug therapy the country. for pain management.When all new doctors in training come in they get this card.We brought this into the fabric of the institution. 19 Dr. Philip F. Parshley, Jr. Dr. and Mrs. Bruce A. Pattee Mr. and Mrs. Brian E. Pattison The Payne Family Foundation Mr. and Mrs. David B. Payne Dr. and Mrs. Norman C. Payson Virginia W. Peart Pelletier Family Foundation Inc. Mr. and Mrs. Craig E. Pelletier Peninsula Community Foundation The Penn Traffic Company Faith L. Pepe Margery B. Perlo Mr. and Mrs. Ranson W. Perry Estate of Frank G. Pettengill Karl Pfister III Pfizer Foundation Pfizer, Inc. Philadelphia Children’s Alliance Dr. and Mrs. Anthony M. Pisacano Dr. Marvin S. Platt Dr. Fred Plum Drs. Stephen K. Plume and Martha Dawes McDaniel Peter Polinski Pollio Family Foundation, Inc. Mr. and Mrs. Joseph L. Pollio, Jr. Dr. and Mrs. Robert E. Porter Mr. and Mrs. Steven B. Potter Powell’s Greenhouse-Florist Dr. Barry D. Pressman Mr. and Mrs. Michael B. Prince Procter & Gamble Company Julia Wakefield Proctor Trust Pro-Cut International Ltd, LLC Prudential Foundation Mr. and Mrs. Agnar Pytte QLLA Charities, Inc. Jacqueline R. Quayle Quinn Family Foundation Prof. and Mrs. J. Brian Quinn Racing for a Reason Dr. Scott C. Rackett K. Philip Rahbany Mr. and Mrs. Richard J. Ramsden Dr. Lawrence G. Rand Rapport, Meyers, Whitbeck, Shaw & Rodenhausen, LLP Mr. and Mrs. Thomas D. Rath Rath, Young and Pignatelli Doug Rathburn Mr. and Mrs. Arthur I. Rauch Redpath & Co. Realtors, Inc. Mr. and Mrs. Edward L. Redpath Mr. and Mrs. J. Rodney Reck Mr. and Mrs. William S. Reed Mr. and Mrs. Allan M. Reetz Susan A. and David W. Reeves Mr. and Mrs. Robert A. Reid Shirley M. Reid Riblet Foundation Trust Mr. and Mrs. Henry J. Riblet Mr. and Mrs. Lorrin A. Riggs Dr. Paul D. Righi Dr. Diane C. Riley Mr. and Mrs. Harold C. Ripley River Road Holdings, LLC Dr. Andrew B. Roberts Dr. and Mrs. David W. Roberts Fayralyn O. Roberts Sylvia M. Roberts-Moss Dr. June K. Robinson and Mr. William T. Barker Jim Robinson Paul Damon Rocchio Roche Diagnostics Mr. and Mrs. Frederick A. Roesch Dr. Peter R. Rogol Mr. and Mrs. Larry D. Roi Ronald McDonald House Charities of Eastern New England, Inc. Dr. and Mrs. Richard W. Rooker Dr. Joseph M. Rosen and Stina L. 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Seaton Seaward Management Corporation Mr. and Mrs. Steven G. Segal Serono, Inc. Drs. Alan D. Sessler and Martha Ann Smith Dr. John L. Seymour, Jr. Michael S. Shannon Jeffrey D. Shapiro and Mary T. Howell John M. Shapiro Charitable Trust Mr. and Mrs. Tiger Shaw Shepley Bulfinch Richardson and Abbot Inc. Dr. Jeffrey S. Shiffrin Mr. and Mrs. Richard H. Showalter, Jr. Mr. and Mrs. Richard S. Shreve Katherine B. Siepmann Mr. and Mrs. Andrew C. Sigler John G. Silagyi Dr. Anne M. Silas and Robert Hawthorne William & Edna Silverman Charitable Fund Mr. and Mrs. William A. Silverman Mr. and Mrs. Charles J. Simons Dr. and Mrs. Michael Simons Mr. and Mrs. Carl N. Singer SIR Foundation Dr. and Mrs. Barry D. Smith Eaton Smith Dr. and Mrs. Frank Rees Smith Mr. and Mrs. Austin L. Smithers Elizabeth A. Solbert-Sheldon Society for Adolescent Medicine Society for Vascular Surgery Southern New Hampshire Medical Center Arlene Spaulding Dr. and Mrs. Steven K. Spencer Dr. and Mrs. Peter K. Spiegel Drs. Stephen P. and Laurel Spielberg Mr. and Mrs. Howard W. Spiess Mr. and Mrs. Biria D. St. John Orson L. St. John, Jr. Fanciullo: We typically think of pain as a symptom; but for the patients Byock: Because of the leadership that we see, pain is their primary disease. is already established at Dartmouth, There’s a lot of discussion about I know of no place else that is better whether pain can be the primary poised to engage in model building disease, and it is. for our nation that provides an example of what healthy living looks Ahles: It used to be that pain had to like through the very end of life. be secondary to something else, and There’s a really unique opportunity if you couldn’t find that something to not merely build a state-of-the-art else, it was all in your head. Maybe palliative care program here, but really you need to see a psychiatrist.We to infuse the aspects of care that now understand that there are a lot are currently labeled palliative within of people who have pain and we mainstream health care here at never find the cause for it, but there’s DHMC in all specialties. no question they have problems. Cravero: The PainFree program has DeLeo: Up until about twenty years spun off the idea that if we can do ago, no one really studied chronic pain this for children there are probably as an entity. It was always linked with a lot of adults that would benefit other diseases. It was always a second from it.There are a number of thought. Now we make sure that people with Alzheimer’s disease or we aggressively treat pain.We know neurodevelopment problems, or that patients don’t recover as quickly significant anxieties who can’t handle if they have severe pain; stress is a lot of what we do in the hospital. involved, the healing is compromised. There are adults who can get through their series of bone marrow biopsies for their cancer treatment without any help.Then there are other people for whom it becomes the focus of their life.We have the ability to sedate these people, so they don’t even know anything’s happening. Field: It seems to me wonderful and astonishing that the whole area of pain medicine is now so greatly expanded. People used to say little children don’t have pain; we don’t treat the pain in little kids. Or old people don’t have pain; they don’t need to be medicated. 20 Joyce DeLeo, PhD Bakitis: Other organizations have The Carl J. Herzog not necessarily been as receptive Foundation, a longtime Bakitis: Within twenty minutes of to the topic of pain. It’s not life DMS benefactor, awarded pain transmission that’s not relieved threatening—quality of life, yes. It the Medical School a you start to have plastic changes of hasn’t been at the very top of their $250,000 grant to endow your nervous system, even in your list. It’s been a top priority of this medical student scholar- genetics. Unrelieved acute pain organization to improve pain ship aid through the Carl is one of the risk factors for having management. J. Herzog Scholarship Endowment Fund. The chronic pain. DeLeo: Pharmacogenomics—or Herzog Foundation’s O’Donnell: There’s a “Pain Day” for understanding the genomics of the support enables DMS the medical students in their third individual before you treat—will span to offer financial aid to year, since pain is something that goes all fields, not just ours. I would say outstanding and deserving across all the different disciplines, in ten years we will be able to predict medical students, helping from pediatrics to obstetrics to much better what type of drug or to ensure a diverse and internal medicine to surgery. Holly therapy to do before we do it, highly qualified student is one of the patients that comes in instead of trial and error. It’s exciting body that is poised to to teach the students about pain. to be here; I’m sure we’ll see it. transform the future of medicine. 21 DeLeo: At Dartmouth, it’s unique because we’re smaller than a lot of other places and physically closer. We interact whether it’s at clinical seminars or grand rounds; the interface is very close.We can bring things to translational research— bench to bedside—very easily. Dragnev: And our translational research, is bidirectional.You can have bench-to-bedside, but also bedside findings that provide the stimulus for something to be further investigated in the laboratory. Joseph O’Donnell, MD and Holly Field DeLeo: I always think: the answers are there, we just have to be smart Dragnev: What makes the Norris enough to figure out what those Associates, community Cotton Cancer Center here compre- answers are. I tell my students, you coordinators, and vendor hensive is the close collaboration have a hypothesis, but look at the data. partners of 36 Wal-Mart between teams working in different What’s the data telling you? Don’t try and Sam’s Club stores aspects of cancer. If you’re talking to fit the data into your hypothesis. throughout Vermont and about pain, this will be the close What’s really exciting is looking at New Hampshire, along collaboration with people who are things under a microscope, or animal with matching-grant help studying pain in the laboratory and behavior, or a polymerase chain from the Wal-Mart other teams that are treating pain reaction, and asking, what could that Foundation, helped sup- at the end of life. be telling us? That’s where we’re port the Children’s pushing the science.That’s where Hospital at Dartmouth Byock: I’m working with Dr. Mark (CHaD) this year. This Israel and others in the Cancer support provides CHaD Center to integrate palliative care Fanciullo: Holly has been in with the flexibility to direct within mainstream health care.There’s remission, wonderfully, for about funds where the need is a new initiative that we’re calling the six months. Most people would have greatest and empowers patient-centered cancer care initiative, expected her to recur by now, if she CHaD to pursue excellence to begin to integrate aspects of were going to recur. So we’re all in pediatric research, supportive oncology and palliative optimistic that she’s going to do okay. education, and patient care care within mainstream cancer care. programs. 22 we’ll make big leaps. O’Donnell: When Holly was getting sick, there was this amazing grieving Whatever works for one patient won’t or vulnerability among the students. necessarily for another. No injury They were really pulling for her, or diagnosis is just like another. praying for her the whole time, But it’s just so important to listen to worrying about her.They were just the patient. I felt from the outset, amazed at how this really “feisty” believed, as I had never felt believed person made it through. in prior treatment. What a difference that makes. Dragnev: Holly has an excellent spirit and very positive attitude toward O’Donnell: When’s somebody’s fighting the cancer. And with the suffering—to be heard, and to be treatment, she still has very good validated—that’s an amazingly quality of life. She is able to continue positive thing. to do what she likes to do and hopefully this will be for a long while. Field: I’m a passionate gardener. I know I will be here next year. I have O’Donnell: Medicine has two done all sorts of revamping of the traditions, one that’s logical, scientific lily garden for next spring, and just knowledge: language, math, precision. planted a lot of Oriental lilies. And But there’s another type of knowledge my husband and I have just planted in medicine. It’s called narrative more bulbs, because one never has knowledge—stories and myths. And enough. And I love walking in our everybody has their own sort of woods. It’s fall, and the garden needs chaotic narrative of illness. And it’s to be put to bed. Though I can only our ability to be able to listen to do a couple of hours at a stretch, people and connect to people that can slowly the garden is getting ready be therapeutic. And that’s one of the for winter. Today’s task is going to things Holly tries to bring: listening be cutting the dead stalks of daylilies to stories, and listening for stories. that are all over the place. Field: I’m 65 years old. I love being old, and I like getting older. I am absolutely determined that I am going to “whup” the cancer that I have, although it’s a terrible diagnosis. So far I’m doing wonderfully. Dr. Dragnev and Dr. Fanciullo, each in his way is so fine in working with the patient and listening to the patient and responding to what the patient is asking or saying, not just acknowledging and roaring on with their own agenda. 23 Mr. and Mrs. Richard L. St. Pierre Mabel Staples State Farm Mutual Automobile Insurance Company Estate of Elsie E. Steel Steffens 21st Century Foundation II Mr. and Mrs. John L. Steffens Drs. Stephen Stein and Emily Fine Jeffrey Steinkamp The Stettenheim Foundation Mr. and Mrs. Peter R. Stettenheim Mr. and Mrs. Bayne A. Stevenson Mr. and Mrs. Clayton J. Stewart, Jr. Ruth D. Stoddard Strategic Hotel Capital, LLC Drs. Karen Lizbeth Straus and Randolph H. Renzi Stryker Leibinger Sugar River Savings Bank Dr. Thomas J. Sullivan Sulzberger Foundation Inc. Mr. and Mrs. F. 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Weissmann Mr. and Mrs. Robert J. Weissman Wellpoint Foundation Dr. and Mrs. John E. Wennberg Joseph M. Wentzell Margaret Wesbrook Mr. and Mrs. William S. Wesson West Family Foundation Alfred P. West, Jr. Elizabeth J. West Dr. Franklin H. West Drs. John D. West III and Stephanie R. Lash Mr. and Mrs. Perry L. Wheaton David G. Wheeler White Mountains Insurance Group, Ltd. Christopher White Peter R. White Mr. and Mrs. Maurice G. Wilkins, Jr. Mr. and Mrs. Stanton N. Williams Dr. Douglas E. Williamson Dr. and Mrs. Peter D. Williamson William Wilson Donald Winterton Beverly R. Wolf Mr. and Mrs. Daniel H. Wolf Arthur L. Wood Mr. and Mrs. Paul F. Woodberry Woodstock Foundation, Inc. World Learning President and Mrs. James Wright Estate of Norma S. Wright Colby A. Wyatt Mr. and Mrs. William W. Wyman Mr. and Mrs. John E. Xiggoros Mr. and Mrs. Herbert Yalof Yamanouchi Pharma America, Inc. Mrs. Barbara S. Yatsevitch Dr. Philip A. Yazbak York Cross of Honour Medical Research Foundation Marie-Elise Young and David E. Delucia Mr. and Mrs. Fred A. Yunggebauer Dr. David S. Zamierowski Dr. Douglas P. Zipes Dr. and Mrs. Joseph T. Zuaro Dr. Michael Zubkoff and Leslee A. Michaels Mr. and Mrs. Thomas R. Zuttermeister Dr. and Mrs. Robert M. Zwolak Board Members Dartmouth-Hitchcock Medical Center Board of Trustees Thomas A. Colacchio, MD, ex officio Norwich,VT John C. Collins Hanover, NH Gary M. De Gasta, ex officio Norwich,VT Peter M. Fahey Port Washington, NY Alfred L. Griggs, Chair Northampton, MA Albert G. Mulley, Jr., MD, MPP Boston, MA Richard M. Page East Orleans, MA Alan D. Sessler, MD Rochester, MN Stephen P. Spielberg, MD, PhD, ex officio Hanover, NH James W.Varnum, Secretary ex officio Etna, NH William W.Wyman Hanover, NH Mary Hitchcock Memorial Hospital and Dartmouth-Hitchcock Clinic Board of Trustees* Stephen P. Barba Dixville Notch, NH Stephen F. Christy Lebanon, NH Kilborn Church Woodstock,VT Thomas A. Colacchio, MD DHC President Norwich,VT John C. Collins DHC CEO,Treasurer, and Secretary Hanover, NH Philip Currier Elkins, NH Lawrence J. Dacey, MD Hanover, NH Carol J. Descoteaux, CSC, PhD Nashua, NH Thomas M. Dodds, MD Hanover, NH William H. Edwards, MD Norwich,VT Robert C. Fuehrer MHMH Board Secretary Peacham,VT Wayne G. Granquist Weston,VT Alfred L. Griggs MHMH Board Chair Northampton, MA Alan C. Keiller Chapel Hill, NC Mary Susan Leahy MHMH Board Vice-Chair Concord, NH Keniston P. Merrill Randolph,VT Richard M. Page East Orleans, MA J. Brian Quinn Hanover, NH 24 J. Rodney Reck Simsbury, CT Renée M. Landers, JD Boston, MA Carolyn H. Sands Lebanon, NH Albert G. Mulley, Jr., MD, MPP (DC’70) Boston, MA Alan D. Sessler, MD DHC Board Chair Rochester, MN Norman C. Payson, MD Hopkinton, NH James W.Varnum MHMH President Etna, NH Peter Preuss La Jolla, CA William W.Wyman Hanover, NH Robert H.Young Rutland,VT a $100,000 Charitable Gift Annuity in memory of her late husband Ward, a longtime supporter of DHMC who was a patient at DHMC until his death from leukemia in 1996. In addition, Mrs. Amidon has remembered DHMC in her estate plans with a Barry P. Scherr, PhD, ex officio Norwich,VT $1 million bequest that will eventually establish The Stephen Spielberg, MD, PhD, ex officio DMS Dean Hanover, NH Warden C. and Gladyce V. Amidon Hematology Research Fund. Robert L.Thurer, MD Boston, MA *Mary Hitchcock Memorial Hospital is a member of the Dartmouth-Hitchcock Alliance. James W.Varnum, ex officio Etna, NH Veterans Affairs Medical Center John D.West III, MD, ex officio Bangor, ME Gary M. De Gasta Director Norwich,VT James Wright, PhD, ex officio Hanover, NH Arthur Sauvigne, MD Chief of Staff Lebanon, NH Hanover, NH, established Thomas B. Okarma, MD, PhD Chair Menlo Park, CA Stephen P. Spielberg, MD, PhD Dean, Dartmouth Medical School Hanover, NH Diana J.Weaver Versailles, KY Gladyce Amidon of Martin N. Wybourne, PhD, ex officio Hanover, NH Dartmouth Medical School Board of Overseers Thomas Colacchio, MD, ex officio Norwich,VT Nils M.P. Daulaire, MD, MPH White River Junction,VT Gary M. DeGasta, ex officio Norwich,VT Susan G. Dentzer (DC’77) Chevy Chase, MD C. Everett Koop, MD, ex officio Hanover, NH 25 Project Manager/Editor: Andrea Williams Contributing Editor: Sandra Adams Interviews: Katharine Fisher Britton Photography: Mark Washburn Design: Harp and Company “That I can participate and contribute in ways that bring me such pleasure has everything to do with Dartmouth-Hitchcock Medical Center. They’ve helped me to manage the constant pain, thereby giving me back a life to live fully! What a blessed gift!” —Holly Field Dartmouth-Hitchcock Medical Center comprises Dartmouth Medical School, Mary Hitchcock Memorial Hospital, Dartmouth-Hitchcock Clinic, and the Veterans Affairs Medical Center in White River Junction,Vermont. One Medical Center Drive Lebanon, NH 03756 (603)650-5000 www.dhmc.org
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