HOW THE FRAUDSTERS FOOL THE AUDITORS Perpetrators use a variety of concealment techniques to hide their wrongdoing from auditors and others who examine the books and records. This session highlights the techniques used to commit financial statement fraud and therefore demonstrates why auditors are not able to detect the fraud. Using real-life case studies, this session will also look at the chronology of events that can lead to an auditor negligence case and will discuss the red flags that auditors often overlook. ANGELA CLANCY, CA Senior Manager PPB Advisory Australia Angela Clancy has more than seven years of international experience in investigative accounting. Throughout her career she has utilised electronic data analysis to effectively accomplish accounting investigations and asset recoveries. She has also been responsible for the development of training programs to assist in the application of investigative data management techniques. Her experience has seen her involved in various fraud-related schemes including mortgage fraud, vendor fraud, and kickback schemes. “Association of Certified Fraud Examiners,” “Certified Fraud Examiner,” “CFE,” “ACFE,” and the ACFE Logo are trademarks owned by the Association of Certified Fraud Examiners, Inc. The contents of this paper may not be transmitted, re-published, modified, reproduced, distributed, copied, or sold without the prior consent of the author. ©2012 HOW THE FRAUDSTERS FOOL THE AUDITORS In the last ten years large corporate collapses and scandals occurring in United States and Australia have resulted in a significant scale of regulation to combat problems surrounding auditor independence and financial statement fraud. Regardless of the regulation, auditor negligence cases involving financial statement fraud continue to occur. This paper explores the issues that auditors face and the circumstances that lead to financial frauds being missed by auditors—and in some cases how the auditors become a part of the fraud being perpetrated. Paramount to auditors maintaining their professional skeptical is the ability to be independent. Without professional skepticism, the auditor is in no position to be able to identify fraud. The ACFE’s 2012 Report to the Nations found that external auditors were responsible for initially detecting 3.3 percent of occupational frauds. This is an alarmingly low statistic given that the external auditors are in the best position to detect fraud. The key aspects for a quality audit are that the auditor collects sufficient, competent, and reliable evidence, and that relevant issues have been reported appropriately.1 Accordingly, to establish an auditor negligence case identifying the quality of evidence collected by the auditor and the issues reported are critical. Issues that affect the auditor’s inability to provide these deliverables include: Dependence on fees Lack of fees to perform an adequate audit 1 Friendly relationships that are developed over time between the auditors and management Regulations of Auditors, John Wiley and Sons Australia, Ltd, page 1. ©2012 2012 ACFE Asia-Pacific Fraud Conference 1 NOTES HOW THE FRAUDSTERS FOOL THE AUDITORS Lack of independence Conflicts of interest Sophistication of the fraud An audit partner relying too heavily on junior staff to identify and report the issues Two case studies are discussed below which highlight the role the auditor played in providing an unqualified opinion when financial statements fraud existed. Case Study: Improper Acquisition Accounting and Coopting of Auditors The Players Bill “Papa” Thomas was the warehouse manager for Jenkins Manufacturing in Lubbock, Texas. He was a native Texan and a straight shooter who had worked at Jenkins for more than 30 years. Jenkins Manufacturing had recently been acquired by a large multinational conglomerate, Yellowstar Industries, and Papa was being asked to perform write-downs of inventory that far exceeded anything he'd done in the past. He didn't understand why these write-downs were necessary. But ultimately Papa didn't want to disappoint his new bosses. He and other Jenkins execs were being granted stock options in Yellowstar as part of the acquisition and he wanted to cash out and retire. Papa did what they asked him to do. Papa was a puppet. Karen Jillwater (Jill) was under a lot of pressure. She was a senior accounting manager at Hope Electronics in Annapolis, Maryland. She was stressed out that her new bosses at Yellowstar Industries, which had just acquired Hope, had a different way of doing things. The outside accountants were specifically directing Jill to defer ©2012 2012 ACFE Asia-Pacific Fraud Conference 2 NOTES HOW THE FRAUDSTERS FOOL THE AUDITORS revenue on some recent shipments, which she didn't understand. The shipments had gone out and had already been received by the customer. But in the end Jill didn’t want to raise a ruckus with Yellowstar’s managers—or call into question the judgment of the outside auditing firm. She reasoned that Yellowstar was a public company, with big firm auditors, so they must know what they’re doing. Jill was a puppet. The puppet master’s name was Maxwell Cruz, the CFO of Yellowstar. He was more commonly known as “Crucut” given his legendary prowess in cutting costs. Crucut was an intense number cruncher, a difficult man, and a brutal manager. He expected unwavering obedience to his instructions. You didn’t want to mess with Crucut Cruz. He’d take your head off. A former auditor at the same firm currently serving as Yellowstar’s outside auditor, Cruz was now the righthand man to Shelby McGinnis, the larger-than-life CEO at Yellowstar. McGinnis was obsessed with growth and keeping Yellowstar’s stock price high. Together, McGinnis and Cruz cooked up an aggressive expansion plan that relied on acquisitions to rapidly grow Yellowstar and boost earnings. Cruz also implemented some new and creative accounting techniques that made all the difference for Yellowstar—and more important—he convinced Yellowstar’s outside auditor to come along for the ride, helping to account for the acquisitions as they occurred and, of course, issuing their annual seal of approval for Yellowstar’s financials. Five years later, McGinnis, Cruz, and Yellowstar were on a roll. Wall Street was praising McGinnis for delivering results, which he thoroughly enjoyed, and the stock was soaring. Cruz, meanwhile, had become ©2012 2012 ACFE Asia-Pacific Fraud Conference 3 NOTES HOW THE FRAUDSTERS FOOL THE AUDITORS the full-fledged puppet master. Both men were sitting on a pile of money generated from their Yellowstar stock holdings. In each new acquisition, Cruz led a team of accountants and auditors from his old firm in performing surgery on the books of the acquired companies and heading up the integrations. They cut costs savagely. They also changed the way the accounting was handled at the acquired firms in some creative ways. Sure, they got some resistance along the way, but as Cruz reasoned and McGinnis supported, these people worked for him and they better damn well do as he directed. And one way or another, they usually did. That is, until a whistleblower lawsuit came to light alleging that improper acquisition accounting had been employed to boost earnings and artificially inflate the stock price. When news of the scheme started to leak, the stock price plummeted and we were retained to investigate these allegations. A National Investigation From the start, we suspected that the accounting for the acquisitions might involve various financial statement fraud schemes, principally premature recognition of expenses, delays in revenue recognition, and reserve/inventory manipulation. These schemes, we believed, were employed by Yellowstar to cook the books of the acquired company during the acquisition period, making it look unprofitable. Then, after the acquisition was completed, the same entries would be reversed in order to spring load (improve) the financial results of Yellowstar in the consolidated financial statements. ©2012 2012 ACFE Asia-Pacific Fraud Conference 4 NOTES HOW THE FRAUDSTERS FOOL THE AUDITORS The investigation initially included financial statement analysis and document reviews, but extensive interviews and in-person meetings with witnesses became our primary focus as the case progressed. We were hoping to flesh out details with witnesses as to how the schemes worked, who was calling the shots and how high up the chain of command the fraud extended. We also wanted to determine how Yellowstar’s accountants missed this scheme for all these years. On our list of interview targets were personnel from Jenkins Manufacturing in Lubbock, Texas, and Hope Electronics in Annapolis, Maryland. We met Papa Thomas at Wild Bill’s Fried Chicken House in Idalou, Texas, where he lived, just northeast of Lubbock, off highway 82. Papa described how Crucut Cruz and his minions had dictated various inventory write-offs that seemed nonsensical. “It didn’t make a damn lick of sense to me at the time,” he explained, “but I figured those new cats from Yellowstar are calling the shots now, so I better do what they say.” But when Yellowstar’s accountants later reversed those same write-offs, after the financial statements were fully consolidated, Papa was livid and wanted some answers. “At that point, I just figured they were either stupid or couldn’t make up their minds. I never figured it was part of a grand plan … that is, till I started poking around some more,” said Papa. After Papa started asking some questions, one of the accountants at Jenkins told him exactly what was going on—by reversing the inventory write-off, Yellowstar was making their income statement look better in the current quarter. The Jenkins’s accountant told Papa that it was all just a big earnings game and that was how Crucut Cruz wanted it done. He also shared with Papa ©2012 2012 ACFE Asia-Pacific Fraud Conference 5 NOTES HOW THE FRAUDSTERS FOOL THE AUDITORS that he heard through the grapevine that Yellowstar did this sort of thing with all of their acquisitions. That’s when it really dawned on Papa that Cruz was cooking the books. He explained, “I thought, holy shit, these guys aren’t stupid, they’re crooks.” Papa stuck around for a few months to get his severance, and then he “got the hell out of dodge.” Papa didn’t like being a puppet. A few weeks later we were sitting in a Denny’s in Highland Beach, Maryland, just south of Annapolis where Karen Jillwater described the details of her experiences at Hope Electronics—both before and after the company was acquired by Yellowstar. It was clear from our conversation that she was a top-notch accountant. Before working at Hope, Jill was a Big Four accountant, so she’d been an external auditor and she knew what the auditors should be doing. Jill was appalled by what she saw at Yellowstar and it was important for her to set the record straight. “I knew something wasn’t right with what Cruz and those Yellowstar auditors were telling me to do,” she said. After some encouragement, Jill described in detail a number of entries that Yellowstar and its external auditors (Crucut’s old firm) pushed through at Hope during the acquisition period. In addition to holding back on revenue recognition when shipments were already made, Jill said that Crucut and his team prepaid a number of expenses and ran them right through the current period’s income statement. She thought this was crazy at the time, explaining, “When I went to Cruz and told him those expenses should be booked as a prepaid asset, not a current period expense, he told me to shut the hell up and do as I was told. What a nasty man he was.” But when she saw how good the financial statements looked after the acquisition, it dawned on ©2012 2012 ACFE Asia-Pacific Fraud Conference 6 NOTES HOW THE FRAUDSTERS FOOL THE AUDITORS her what the method to Cruz’s madness was. Post consolidation, the revenue figures were up (because the revenue held back on shipments was now recorded) and the expense figures were down (because many expenses had been prepaid and recognized), so the earnings figures for Yellowstar were fantastic. We heard countless stories like Papa’s and Jill’s from other witnesses across the country, which really helped build the case. What Jill, Papa, and the others didn't realize at the time was that there was a much larger financial statement fraud being perpetrated by Yellowstar and suborned by their outside auditors. Once McGinnis and Cruz came to terms with all of the acquired companies, they quickly brought in their hired guns (the same accounting firm handling Yellowstar’s audit), who were generating millions in fees, then they took over the accounting and starting cooking the books in every acquisition. They'd been doing this for years, in hundreds of acquisitions, and they knew just how to go about it. But it was only a matter of time until the truth came to light. The Final Cut Our investigation in this case consisted of a number of steps, including document reviews, financial statement analysis, as well as extensive research and, most important, detailed interviews of witnesses across the country. Overall we identified and interviewed several key witnesses who provided detailed information and documents supporting the spring-loading allegations in several acquisitions. The litigation carried on for quite some time, but ultimately the witness statements were crucial in establishing that financial statement fraud had in fact ©2012 2012 ACFE Asia-Pacific Fraud Conference 7 NOTES HOW THE FRAUDSTERS FOOL THE AUDITORS taken place—and that it was directed by senior Yellowstar management and blessed by their outside accountants. Our interviews also helped the attorneys in the case negotiate a settlement against Yellowstar and their accounting firm on behalf of Yellowstar’s investors. More than $1 billion in damages was ultimately awarded in the resolution of the investor suit. Meanwhile Shelby McGinnis and Crucut Cruz were unceremoniously dumped from the company and began fending off SEC and DOJ probes into their actions at Yellowstar. Ultimately both were convicted of fraud and served prison time. The outside accountants settled the civil lawsuit, suffered no criminal repercussions, and lived to bill another day. Lesson Learned—Coopting of Auditors This fraud was made possible, in part, because the internal and external auditors who were supposed to serve as the gatekeepers at Yellowstar were actually coopted by crooked company executives. Cruz knew that he didn’t need to deceive the internal and external auditors; he just needed to get them onboard with his scheme. So he gave them a powerful incentive to do what he wanted. For the internal auditors, that incentive was large stock option awards. The internal auditors wanted the stock to keep going up as much as McGinnis and Cruz did, so they would be rewarded through the increase in Yellowstar’s stock price. As for the external auditors, McGinnis and Cruz’s strategy didn’t raise any red flags with them because Yellowstar’s prodigious acquisitions created a huge amount of work for the external audit firm. Additionally, Cruz was previously employed by the same firm doing Yellowstar’s audits, so he knew which partners to employ and what buttons to push. The ©2012 2012 ACFE Asia-Pacific Fraud Conference 8 NOTES HOW THE FRAUDSTERS FOOL THE AUDITORS external auditors knew where their bread was buttered so they went along with the scheme. Case Study: Loan Fraud and a Questionable Audit The Trigger Point Billy headed up the anti-money laundering team at Southgate Bank. He was responsible for identifying and reporting suspicious transactions, as required by the regulatory bodies overseeing banks. On Wednesday evening as Billy was about to head to the local pub for the weekly trivia night, he came across an unusual transaction involving a company named Aussie Auto Loans (AAL). On the second glance he recalled that his friend Trevor was the relationship manager for AAL, and AAL was one of Trevor’s key clients. AAL sourced car loans from brokers who had relationships with all the dealers. AAL then collated the paperwork and provided the money to the borrowers. AAL funded its business through finance from Southgate Bank. In turn, the bank sought security over the loans and also made a company connected to AAL guarantee payment if the loans became delinquent. When Trevor first received their business, he thought it was a pretty sweet deal for the bank. Just to be sure that it was a low-risk exposure for Southgate, Trevor required a regular audit to be performed by an external accounting firm. Billy remembered that last week in the break room Trevor was expressing his annoyance with AAL for falling behind in payments. The unusual transaction just didn’t make any sense, so Billy dug a little deeper into the transaction flow and ©2012 2012 ACFE Asia-Pacific Fraud Conference 9 NOTES HOW THE FRAUDSTERS FOOL THE AUDITORS found a significant amount of money being transferred to a bank account with the name Illusion Licenses Pty Ltd. Something didn’t seem right with this transaction. Billy was keen to get to trivia but he knew this should be brought to Trevor’s attention immediately. Billy emailed the details of the transaction to Trevor. The next morning, Billy arrived a little late to work after having a few beers in celebration of his victory in trivia. A meeting was being held concerning his findings on AAL, to which Billy dashed off. As the discussion progressed, it was discovered that the money should have been paid to one of AAL’s brokers. Illusion Licenses Pty Ltd did not sound like the name of a broker. More Red Flags Southgate managers wanted to have someone perform an audit of AAL immediately in the hopes of putting everyone at ease. Trevor was reluctant to use the current auditors because they were not from a big name firm and he was not aware of their reputation. It was a suburban audit company that the directors of AAL had chosen, and Trevor was concerned that they missed this problem in the first place. Feeling quite uneasy, Trevor made a call to one of the Big Four firms to see if they could perform an immediate audit of the outstanding loans. The newly appointed auditor called AAL management and told them that she would be conducting an audit the next day. The auditor was awakened in the morning by a call from one of the directors of AAL, informing her that they had a power failure and she would not be able to visit the premises that day. ©2012 2012 ACFE Asia-Pacific Fraud Conference 10 NOTES HOW THE FRAUDSTERS FOOL THE AUDITORS When Trevor became aware of this, he immediately made calls to AAL with no answer. He called each of the directors and again, his calls were unanswered. The case was developing a high profile and everyone at Southgate was getting very nervous about what was going on at AAL. Appointing an Investigator Meanwhile, at the offices of MMQ, Charlie was wrapping up a meeting with creditors. Charlie was an official liquidator and had a reputation for being fair but hard. He was delighted to inform them that they would be receiving 70 cents on the dollar, and the creditors were pleased with Charlie’s accomplishment. He loved to go after every penny and was very good at it. Trevor had worked with MMQ and Charlie in the past and placed an immediate call to him to see if he could help sort out the problem with AAL. Charlie arrived at the AAL premises at 2:03 p.m. The lights were out and it didn’t look like anyone was in the building. By 7:00 p.m., Southgate managed to appoint two partners at MMQ as the receivers and managers and Charlie was allowed to enter the premises. He called a locksmith and was inside by 7:33 p.m. Charlie entered the premises and discovered an office without computers or laptops. Cables lay in places where the computers should have been and there were laptop hubs but no laptops in sight. Some of the books and records were still there, but it looked like a number of the file cabinets had been ransacked. Knowing that it would be difficult to keep the business going without computers, Charlie performed a search for the servers. At least with the servers Charlie was confident they ©2012 2012 ACFE Asia-Pacific Fraud Conference 11 NOTES HOW THE FRAUDSTERS FOOL THE AUDITORS would be able to recover the records and get the business up and going. The room with the servers looked a little empty for Charlie's liking. This situation was a first for Charlie and he knew he needed some help from the MMQ forensics team. Let the Investigation Begin Charlie called Southgate to see if they had a list of outstanding loans at AAL, but unfortunately Trevor did not maintain one. Without records of who owed each loan, there would be nothing for Charlie to recover—a thought that he did not appreciate. The next day the forensic technology team was on-site attempting to figure out how to recover the electronic data. They found that the backup tapes were located off-site, which came as a relief, and they had them immediately couriered. There was one big problem, though—the tapes were blank. I am not sure if it was Charlie’s lucky day, but within 48 hours the forensic team located a copy of the loan database. AAL used a third-party licensed software system to maintain their loan database. After a call to the software provider, it was green lights for the team. The software provider had built into the program an automatic monthly backup function. Each month the loan database was backed up to a file server located in Pakistan! After finding this out, the database was successfully retrieved. There was one more hiccup for the MMQ team; the loan database was about a month old. Further inquiries led the team to discover that all the company’s emails ©2012 2012 ACFE Asia-Pacific Fraud Conference 12 NOTES HOW THE FRAUDSTERS FOOL THE AUDITORS were stored on an email server that had remained onsite. The emails contained correspondence to and from staff and clients up to and including the day that MMQ was appointed as receiver and manager, detailing various loan transactions. Together with the emails received over the last month, paper files and the contents of the loan database, a team of MMQ analysts were able to piece together an up-todate database of all the outstanding loans. But the puzzle remained incomplete. Was there fraud? Where was it? Why were the business records missing? Unraveling the Rest of the Investigation MMQ analysts matched each loan file, related documents and emails against the loan book. Quickly it became evident that the loans made on behalf of a broker called Irish International were a work of fiction. The total outstanding loans to Irish International amounted to $20 million. It became evident that all the directors at AAL were involved. Each of them worked in the day-to-day operations of the business and had been responsible for sourcing and approving Irish International loans. An analysis of the bank statement activity identified that when the money for Irish International was received it was siphoned off to director-related bank accounts, one of which included Illusion Licenses. To keep the scheme from being detected they would source new loans so that they could make the monthly loan payments to ensure that the fraudulent loans did not become delinquent. Interviews of employees revealed a common theme: “I don’t know anything about Irish International,” “The ©2012 2012 ACFE Asia-Pacific Fraud Conference 13 NOTES HOW THE FRAUDSTERS FOOL THE AUDITORS directors handled that account,” “Those transactions always seemed quite strange,” and “When the auditors visited they only spoke to the three directors.” Fooling the Auditors Trevor and Charlie met to discuss the investigation and Trevor said the one thing everyone at Southgate wanted to know was how the auditors didn’t find the fraud. The MMQ team ploughed through the audit work papers, emails, and documents in an attempt to figure out an answer to Trevor’s question. It was obvious that the audit partner had spent a limited amount of time working on the file. And then, bingo! It became clear through emails that the auditors received a file of all the outstanding loans prior to the on-site visit for the audit. The auditors would select the loans they wanted to review of the documentation and then give the AAL directors advance warning. An unsuspecting auditor would visit the AAL offices after the directors had time to concoct a thick loan file full of forged documentation. There was one more thing that bothered Charlie. The bank had received a guarantee from Aussie Auto Care (AAC) in case the loans defaulted. The auditors were aware of this situation and it appeared they asked the AAL directors to sign on a confirmation. Two problems arose from this. First, the directors of AAC were also the directors of AAL. Second, AAC’s only source of revenue was from AAL; without AAL, AAC failed to be able to even operate. This issue had not been communicated to anyone at ©2012 2012 ACFE Asia-Pacific Fraud Conference 14 NOTES HOW THE FRAUDSTERS FOOL THE AUDITORS Southgate, and after reviewing the case file, Southgate executives decided to sue the auditors for negligence. The auditors and Southgate came to an agreement outside of court, and the details are confidential. Lesson Learned One of the key lessons to be learned from this case was that just because fraud is involved, the auditors are not necessarily entirely to blame. An auditor negligence case requires careful examination of the work papers and identification as to whether the auditor failed to comply with the audit standards. In this case there were instances where the auditor relied upon fraudulent documents and representations from management, but it appeared that they had complied with the audit standards. ©2012 2012 ACFE Asia-Pacific Fraud Conference 15 NOTES
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