WINTER 2012 newsletter A Quarterly Update On Family Ser vice Of The Piedmont, Inc. INSIDE… National Family Week Pg. 2 HPU Krispy Kreme Challenge For Love of Family Awards: Sunny Lawson and Lin Amos Longtime friends of Family Service Sunny Lawson and Lin Amos were presented with the 2011 Julia B. Nile for Love of Family Award at the agency’s Annual Meeting on September 26th. The Award is given each year to individuals from Greensboro and High Point who have made a significant impact on Family Service of the Piedmont and their local community. Pg. 3 Change-ing Lives Pg. 3 Pete Cross, Family Service Board Chair Pg. 4 Addren Doss Paints for Family Service Pg. 4 C.A.R.E. Winner Angel Boyd Pg. 5 Operation ELF Pg. 5 Donors Making a Difference Pg. 6 Julia B. Nile for Love of Family Award Winner Sunny Lawson(center) with husband J.D. and daughter Sarah Pickens Sunny Lawson received the Award from Family Service of Greensboro Foundation, presented by her friend and former foundation chair Lynne Gladstone. Lawson first heard about the agency when friends were talking after tennis about forming a Guild for Family Service in Greensboro. She attended the very first meeting and joined the Guild. In 1999 Lawson served on the Family Service of Greensboro Foundation Board, where she served for eight years on various committees and as Secretary, Vice Chair, and ultimately as Board Chair. Her leadership role was instrumental as Annual Campaign Co-Chair as well as on the agency’s Executive Committee, Search Committee and Governance Committee for the Piedmont Board. She has served as Co-Chair for the Greensboro Endowment Building Campaign, and worked on the Greensboro Oyster Roast for many years including as Chair and Co-Chair. “Sunny has continually exhibited a ‘love’ for Family Service and the families we serve,” Gladstone said. Lawson may be credited with initiating the tradition of the agency’s annual “honor cards”. In 2005 she introduced Greensboro artist Janice Burns to Family Service, suggesting she create a special painting depicting “family” for the agency. Each year since, local artists have continued to donate their original work to the agency to reprint on cards to memorialize and honor donors for their gifts. Lin Amos received the Julia B. Nile for Love of Family Award from Family Service of High Point Foundation, presented by his friend and past award Julia B. Nile for Love of Family Award Winner Lin recipient Jeff Horney, to Amos with wife Nancy recognize many years of dedication to Family Service of the Piedmont and the High Point community. Continued on page 7. Family Service Leads Communtiy Response to Crisis When individuals and communities are struck by traumatic events, such as a serious accident, robbery, or death of a classmate or co-worker, it can be hard for the survivors to return to normal life. Family Service of the Piedmont provides Crisis Intervention Counseling to help afflicted families, individuals and groups recover from the impact of unexpected violent events. The agency has become a major part of community response to critical and traumatic incidents. “Sometimes a traumatic event causes mild distress, shock and anxiety for a short time,” says Family Service EAP Director Sam Parker, who oversees the agency’s crisis response initiatives. “Sometimes the event can cause a whole community to be effected in multiple ways.” For instance, the Katrina hurricane was a major disaster in Louisiana, but it was also a critical incident and crisis in Guilford County. “Over one thousand people came to this area with their families to resettle after losses of homes, jobs, and even friends and family members,” Parker recalls. “Many stayed.” In the last six months of 2011, Family Service responded to more than a dozen critical incidents affecting 800 individuals at local businesses, schools, and in the community at large. Incidents included workplace violence, accidents, and sudden deaths. Continued on page 4. 2 newsletter High Point Celebrates National Family Week Message From The President & CEO The New Year brings new beginnings, new opportunities and some new faces to Family Service of the Piedmont. I am delighted to welcome Steve Hess as our new Chief Program Officer, who will work to ensure the effectiveness and fiscal sustainability of all our agency’s programs. I am also happy to welcome Eric Gillespie as he steps into his new leadership role as Director of Consumer Credit Counseling Service. In September we presented the Julia B. Nile For Love of Family Award to two of our very good friends, Lin Amos and Sunny Lawson (see story on cover), recognizing their outstanding impact on Family Service and in their local communities. In December Family Service staff gave the agency’s C.A.R.E. Award to Angel Boyd, manager of Healthy Start (see story on page 5). Angel is known for her positive attitude and her dedication to her clients and her team. My thanks and congratulations to all our award winners! We wrapped up 2011 with our holiday giving program Operation ELF (see story on page 5). We expanded the program this year to address clients’ needs not just for toys and gifts for their children, but also for food and gift certificates to enable them to celebrate the holidays together as a family. Thanks to a tremendous outpouring of support, we were able to provide items for almost twice as many needy families as in previous years – including more than 200 children. Thank you to all who contributed! and Louis DeJoy. With two such wonderful locations and two terrific teams of volunteers coordinating the events, this year’s Oyster Roasts are not to be missed. Go to www.OysterRoast.info to find information about both events. Another way to support Family Service is through our newest fundraiser Change-ing Lives. We are distributing baby bottles at local churches, schools and other organizations, whose members return them filled with loose change to support our programs for victims of child abuse and domestic violence. See page 3 to learn how you can get your group, school or workplace involved. (This fundraiser is currently being introduced in the Greensboro area through our Greensboro Guild, with plans to extend into High Point if it is successful there.) The 2012 year will no doubt contain its share of opportunities and challenges. We will continue to pursue new ways to make our programs affordable and effective for the families we serve. We have already received some grant funding that was not budgeted for, which helps offset the funding reductions we continue to experience in this tough economy. We have re-launched Harmony House for children of separated parents with a history of domestic violence, and will begin serving clients this year. Family Service of Greensboro Foundation, Inc. 2011-2012 Board of Trustees Family Service of High Point Foundation, Inc 2011-2012 Board of Trustees Pete Cross, Board Chair Anne Osborne, Chair Ron Johnson, Vice President Debby Reynolds, Treasurer Phyllis Lancaster, Secretary Clay Smith, Guild President Pam Greene, Chair Stan Belk, Vice Chair Kerie Beth Scott, Secretary Alyce Hill, Treasurer Wes Keever, Immediate Past Chair Tom Campbell, President/CEO Vicki Alston Kim Bauman Stan Belk Kimberly Crews Kathy Dick Kenneth Free, Jr. Pam Greene Robert Hager Paul Kennedy Carroll Ann Miller Anne Osborne George Ragsdale David S. Thompson Scott Tilley Jim Wehrley Gwen Willis The Fairview Family Resource Center offers supportive services and activities for the Southside Community. Its mission is to help families function more effectively, foster a sense of self-sufficiency and empowerment, and provide a safe and healthy environment for parents and children. National Family Week is a nationwide annual celebration designed to build community connections and honor those who strengthen families. Family Service Welcomes New Chief Program Officer Family Service of the Piedmont, Inc. 2011-2012 Board of Directors Darlene Crump, Secretary Chris Greene, Immediate Past Chair Tom Campbell, President/CEO The evening, funded by a grant from Glaxo Smith Cline, focused on families and community building activities, and recognized residents for their outstanding contributions to the Southside Community. Awards included Youth Leadership, Gardener of the Year and Volunteer of the Year. Information booths were set up by local organizations to inform attendees of various services offered throughout the community. “Learn from yesterday, live for today, hope for tomorrow.” This quote by Albert Einstein conveys my attitude at the start of a new year for Family Service of the Piedmont. Our clients, staff and supporters can all learn from past experiences to correct mistakes made and build a safe and healthy future for themselves and their families. The coming spring means it will soon be time for our annual Oyster Roasts. Please mark your calendars for Friday March 2nd in High Point at the home of Iv and Leslie Culp, and Friday April 27th in Greensboro at the home of Aldona Wos Pete Callahan, Vice Chair Rudy Clark, Treasurer In honor of Thanksgiving and to celebrate National Family Week, Family Service of the Piedmont’s Fairview Family Resource Center hosted the event “Growing Healthy Families” on November 15th. Lynne Gladstone, Immediate Past Chair Tom Campbell, President/CEO Missy Akin Nancy Brenner Eric Calhoun Jay Haldeman Daniela Helms Robert Ketner Carla Robinson Leigh Sudbrink Carolyn Walters Brantley White Patricia Whitfield Christon Halkiotis, Junior League Liaison Julie Andrews Stephanie Beaver Stephanie Boger Robert Boles Tyler Covington Jan Hartley Allen Johnson Steve Kimsey Jef Morgan Cathy Procton Deena Qubein Cindy Rice Douglas Witcher Steve Hess joins Family Service of the Piedmont as Chief Program Officer, overseeing the operation of agency programs and ensuring their quality, competitiveness and sustainability. After beginning his career as a controller and general manager in the sales and distri- Steve Hess, bution industry, Hess Chief Program Officer has worked at the Guilford Center for the past six years, which makes him already familiar with Family Service’s mental health and substance abuse programs. “We’re glad to welcome Steve to Family Service,” said agency President & CEO Tom Campbell. “He has a great combination of program knowledge and an affinity for data and numbers. I believe that he will help our programs continue to grow in terms of efficacy and efficiency.”. WINTER 2012 A Quarterly Update On Family Ser vice Of The Piedmont, Inc. HPU Krispy Kreme Challenge: Run, Eat, Repeat. High Point University’s Kappa Delta Sorority hosted its first annual “Krispy Kreme Challenge” November 12, in support of child abuse prevention programs. Over 75 runners participated in the race which included students running a mile through campus, eating a dozen Krispy Kreme Doughnuts, then running an additional mile to the finish line. The challenge concept, first created by students at North Carolina State University, has spread to schools throughout the country and garnered national recognition. “We felt that this race was a perfect fit for gaining support from HPU students and our surrounding community to benefit a worthwhile cause,” said race organizer, Kappa Delta’sTyler McCoy. long philanthropic effort known as Shamrock Week, which Kappa Delta hosts each year to support Prevent Child Abuse America and Family Service of the Piedmont's Children's Advocacy Centers. This year, Shamrock Week raised $5,000 for Family Service. The sorority plans to make the Krispy Kreme Challenge an annual event, with a goal to garner more public participation and support in years to come. Family Service of the Piedmont operates Children's Advocacy Centers in Greensboro and High Point, which coordinate the investigation and treatment of child physical and sexual abuse. Last year, over 5,100 cases of child abuse were reported in North Carolina. 70% of those cased involved sexual abuse. “We’re extremely grateful to Kappa Delta for bringing their support to the CAC’s again this year,” said Family Service’s Director of Victim Services Susan Wies. “Events like the Krispy Kreme Challenge not only raise money to support services for victims of child abuse, but also help raise awareness of the issue in High Point.” In the first six months of this year, Family Service's Children's Advocacy Centers investigated 128 cases involving sexual victimization of a child – that’s about five abused children each week in Guilford County. The event came as the finale to a week- How You Can Help: Change-ing Lives Family Service of the Piedmont is Changeing Lives in Greensboro by collecting loose change in baby bottles. This new fundraiser, specifically geared towards victims of abuse, supports families and children experiencing or at risk from child abuse and domestic violence. Local groups, churches, businesses, and other organizations can help by distributing baby bottles to be filled by their members. All proceeds go to support Clara House, Greensboro’s shelter for women and children escaping domestic violence, the Greensboro Children’s Advocacy Center, which serves child abuse victims, and Healthy Start, which prevents abuse and neglect by educating new moms with high risk factors. The Change-ing Lives concept was initiated by Greensboro Foundation Chair Anne Osborne, and has already been embraced by a number of local churches and community groups. “Change-ing Lives seems to be not only helping to change the lives of victims of abuse, but change-ing lives of those who are participating in a voluntary way as well,” Osborne observed. “Watching the excitement and investiture of energy in the faces of volunteers and those who are implementing the program in their club, facility, church, etc. has been an incredibly uplifting experience.” “The common bond of helping those in such need has strengthened and created new friendships as well as heightened the goal of participants, by placing ‘Families First’ in our broader community of Greensboro. We thank all our new friends!” The Guild of Family Service of Greensboro has taken the fundraiser on board, too, and will coordinate future contacts with contributing organizations. For information on how your group can get involved, please contact Jody Susong at 387-6161 x1105, or email [email protected] Clara House provided counseling, court advocacy, and 5,400 nights of safety for 150 battered women and their children last year. 85% of women who stayed at least ten days did not return to a violent living environment. 140 child victims of sexual and physical abuse were examined and treated at the Greensboro Children’s Advocacy Center last year. In 99% of cases, adequate information for offender prosecution and child protection was obtained from a single forensic interview. 3 4 newsletter Leadership Profile: Pete Cross Pete Cross Chair, Family Service of the Piedmont Board Family Service of the Piedmont Board Chair Pete Cross is not lacking in passion for the agency, or dedication to its success. “Every time I hear the very personal testimony of one of our former clients, I am re-energized,” he says. When he was first introduced to the agency by a friend, Cross was especially touched by the stories of child abuse. “My angst over the tragedy and desperation of a helpless child facing repeated severe abuse led me to search for a way to be involved, to create change,” he remembers. During the 1980’s, Cross served on the board of Family & Children’s Service of Greensboro. He joined the Family Service of the Piedmont board in 2009 and served on the Finance Committee. Prior to his position as Chair, he served as Vice Chair in 2010 and has held a number of committee positions. Born/Grew up: Virginia/Greensboro, NC Lived in Greensboro Since: 1948 Family: Wife Pat, 3 children, 7 grandchildren One especially meaningful project, Cross says, was the Capital Campaign that led to the construction of the Washington Street service center. “We truly enjoyed working with many other committed volunteers, notably including Shirley Spears,” he recalls. Family Service Leads Communtiy Response to Crisis Continued from page 1. EAP Director Sam Parker Family Service spurred the effort to make sure the social service and psychological needs of these families and individuals were met. Due to the agency’s leadership during this period, Guilford County’s emergency services professionals made Family Service of the Piedmont a central part of the community-wide Emergency Disaster Response Plan for Guilford County. Through its Employee Assistance Program, Family Service continues to work with local companies, schools and public organizations affected by critical incidents such as workplace accidents, robberies or sudden deaths. “Those impacted by trauma often have similar symptoms,” Parker says. “These may include trouble sleeping, anxiety, fears of returning to the workplace, or fears of driving if the event is a car accident. Many actually re-experience thoughts and feelings about past losses or traumas they have suffered. These symptoms can appear abnormal to the person who is experiencing them. Trauma specialists help people normalize these feelings, and help them develop good support systems to resolve traumatic feelings.” Strong support systems, such as among a work team or school class that has lost a member, can help people express their fears and anxiety, and provide group support that acknowledges these feelings as normal and shared, Parker explains. If an individual needs additional intervention to keep from developing longer term PostTraumatic Stress Disorder, Family Service’s trauma specialists are able to connect them with counseling and other needed services. “Many crises happen to just one person, or one family. But others affect small and big groups and the community as a whole,” Parker says. “Because of Family Service’s important role in this community, we are able to help significant numbers of individuals and families. When a violent crisis hits, we reach out to help the community overcome the trauma, and move people back to healthy functioning.” Cross continues to stress the challenging budgetary environment and the need for community financial support, as clients’ needs grow every year while government and foundation grants are decreasing. After attending UNC-Chapel Hill, Cross enlisted and served in the Vietnam War on a US Navy aircraft carrier. He later returned to Greensboro and graduated from Guilford College while working, and raising his first child with his wife Pat. He joined the family firm, Cross Sales & Engineering, from which he is now retired and acting board chairman. Other community involvement includes Guilford College Board of Trustees, current and former board and officer roles at the National Conference of Community & Justice and Summit Rotary Club, and coaching youth sports. “One of the greatest aspects of my volunteer endeavors with Family Service of the Piedmont is the wonderful exposure to scores of other enthusiastic supporters,” Cross says. “Each person shares an understanding of this important work and a commitment to provide resources to do it well. We most often have great fun while doing it!” Addren Doss: Mother and Child 2012 Family Service of the Piedmont notecards are now available, featuring a new painting created especially for the agency by local artist Addren Doss, entitled “Mother and Child.” Doss strives to engage viewers emotionally with each of her paintings. After twenty years of working as a corporate and freelance graphic designer, Doss decided to follow her true passion and began her career as a painter. She shares her knowledge, gained from noted American artists, by teaching classes and workshops in oil and pastel. Her Mother and Child by Addren Doss work can be found in collections both locally and internationally. “We are very fortunate to have Addren as our artist this year,” said friend and Family Service of Greensboro Foundation Chair Anne Osborne. “Her sensitivity and extraordinary talent is evidenced by her beautiful painting which explores the strength of the bond between mother and child.” When you make an honor or memorial gift to Family Service, a card featuring the painting will be sent to your honoree or their family to let them know a gift has been made in their name. Please call (GSO) 387-6161 x1115 or (HP) 889-6105 x1115, or email [email protected]. Minimum donation per card is $10. Boxed sets of 8 cards and envelopes are also available for $15. Visit www.safeandhealthyfamilies.com/cards, or call the number above to order box sets for shipping. WINTER 2012 A Quarterly Update On Family Ser vice Of The Piedmont, Inc. C.A.R.E Award Winner: Angel Boyd Angel Boyd Job Title: Healthy Start Program Manager Born/Grew up: Greensboro, NC Worked at Family Service : Since 2003 Education: Bachelor’s in Social Work from NC A&T, Master’s in Social Work from Howard University, Washington, DC Hobbies: Spending time with family, especially husband and 8 year old daughter Jynae. Also enjoys motor cycle riding and volunteering with daughter’s Girl Scout troop. Angel Boyd oversees Family Service of the Piedmont’s Healthy Start program for new parents with high stress factors. In December, agency staff recognized Boyd for her commitment to Family Service’s core values with the agency’s C.A.R.E. Award: Customers, co-workers and community Are always empowered, Respected and receive quality service Every time. “I have always had in my heart the desire to help people that are less fortunate than me,” says Boyd. “Helping people is a natural instinct that brings me joy and peace.” Through her work with Healthy Start, Boyd found a way to help mothers and infants by visiting them in their own homes. “Family Service is unique because they have several programs that are office based, but recognize the need for families to have home visiting programs as well,” she says. After her time as a Healthy Start home visitor, Boyd began managing the program, and now leads a team of eight case managers and an in-home therapist. “Angel maintains a commitment to the clients we serve as well as her staff,” wrote a team member who nominated Boyd for the award. “She consistently makes sure the client’s needs are taken care of. She listens to what the client says and responds accordingly.” “Angel is a great model of leadership,” said Family Service President and CEO Tom Campbell, presenting the award. “She faces challenges as opportunities to grow and improve the situation at hand. She is great at collaborating and is well respected by many in the community, and is looked to as a leader and expert in her field. She serves on numerous committees throughout our community and represents the agency and program professionally.” “Angel definitely has a ‘can do’ attitude and is never too busy to care for others, take the time to lend a hand, or give you a vote of confidence,” her nomination concluded. “Angel pushes others to keep trying even in times of frustration and overwhelming stress for herself. She is a solid leader and role model as a supervisor.” Congratulations, Angel! Healthy Start visited 123 families in their homes last year, whose stress factors such as low income or lack of family support put them at high risk of abuse or neglect. 95% of families in the program were not reported to DSS. Children, Families Enjoy Happy Holidays through Operation ELF This year’s Operation ELF (Everyone Loves Families) was a huge success! The program provides gifts for Family Service clients who would not otherwise be able to afford a family celebration for the holidays. “This year, requests for holiday gift assistance more than doubled from that of years past. We distributed gifts to more than 200 children from low income client families,” said agency Marketing and Development Officer Jody Susong. “These clients were selected because they were not getting holiday assistance from any other agency, so the gifts were very much appreciated.” Efforts were expanded this year to include adding grocery store gift cards to the Operation ELF “wish list.” A large number of contributions of gift cards allowed Family Service to supply clients with the means to purchase food in order to prepare a holiday meal for their family. Parents and Caregivers were thrilled to receive the unexpected gift that would add so much to their holiday celebrations. While many generous individuals and groups contributed, the large number of client families in need meant that for a while it did not seem possible to collect enough gifts for all the children, Susong says. “Then at the last minute, we were overwhelmed by a tremendous donation of children’s toys from Toys & Co. and a large monetary donation from Peters AutoMall, which allowed us to provide for each and every child on our list!” Thank you to all the “Elves” who helped bring Family Service’s clients and their children a joyous holiday season and a happy new year! Although we don’t have room to list all our many Operation ELF Donors, special thanks goes out to… Michael and Stephanie Beaver Eric and Mary Calhoun First Baptist Church, High Point Ron Johnson Lincoln Financial Group Moms Club of Greensboro East Peters AutoMall Premier Federal Credit Union Stanley Benefits Toys & Co. UPS Employees from Lincoln Financial Group (top) and Premier Federal Credit Union (bottom) present donations of children’s toys for Operation ELF. 5 6 newsletter Making a Difference: Our Donors Thanks to everyone who has contributed to Family Service’s vision of building safe and healthy families over the last few months! Here are just some of the generous groups and individuals who made a special effort on behalf of our agency. The Pay it Forward Club of Middle College at GTCC donated diapers for moms in Healthy Start. The Nu Rho Chapter of Alpha Kappa Alpha Sorority at UNCG donated beauty products to Clara House for their “Fall Into Beauty” community service project. Sorority members collected a multitude of much needed items for the shelter. For the third year running, Rankin Baptist Church in Greensboro donated winter hats and scarves for women and children at our domestic violence shelters. Church members handmade over 450 sets, which they donated to Family Service and other agencies in the community. High Point University’s Kappa Sigma Fraternity held a bake-off in support of Family Service of the Piedmont. HPU students paid a fee to submit baked goods which were sold throughout campus. A panel of university faculty judged submissions and awarded those with the best tasting treats. Over $300 was raised! Lake Jeanette Orthodontics & Pediatric Dentistry presented their 3rd Annual Healthy Kids, Happy Smiles Family Fun Festival in support of Clara House. The festival included games, activities and refreshments for the whole family to enjoy free of charge. Students from Greensboro Day School's Theatre Choir and New Garden Friends School's Friendly Strings entertained guests with a variety of musical performances. Food was provided by Ruth’s Chris Steak House and Coldstone Ice-cream. More than $750 raised by the sale of raffle tickets (fabulous prizes included an Apple iPad) was donated to Clara House at the conclusion of the fun event. The Guild of Family Service of High Point Foundation held its annual recruitment event at Wine & Design in Jamestown. The event was well attended by current and prospective members, who enjoyed a night of appetizers, beverages and painting. The Guild seeks to promote Family Service of the Piedmont in High Point and raise awareness through fundraising, community outreach and handson volunteering. Those interested in joining the High Point Guild may contact Claire Brinson at [email protected]. In recognition of October as Domestic Violence Awareness Month, The Sociology Club at UNC- Greensboro held a fundraiser and awareness campaign on campus. The club raised $135 and donated a variety of necessities to Clara House, led by club copresident Emily Birchett (pictured). Also for Domestic Violence Awareness Month, Greensboro’s Dolley Madison Woman’s Club donated a carload of paper products for Clara House. The group also made monetary donations in support of Clara House and the Greensboro Children’s Advocacy Center. Pictured: Family Service President & CEO Tom Campbell with club members Cyndy Hayworth, Lynne Gladstone, and Commissioner Kay Cashion. Non-Profit Org. U.S. Postage PAID Permit No. 545 Greensboro, NC 315 East Washington Street Greensboro, NC 27401-2911 • 1401 Long Street High Point, NC 27262-2541 • 902 Bonner Drive Jamestown, NC 27282-8948 Vision Mission Building Safe and Healthy Families www.safeandhealthyfamilies.com Family Service of the Piedmont empowers individuals and families to restore hope, achieve stability and thrive through quality support services, advocacy and education. Greensboro Guild Gathers for Holiday Happening The Guild of Family Service of Greensboro held its annual Holiday Happening December 2nd at Greensboro Country Club. The event kicked off the season with tips for holiday decorating and entertaining. More than 174 Guild members and friends enjoyed lunch and presentations by local businesses including Elements of Style Interiors, The Fresh Market, Herron House Flowers, and Wendy Riley Photography. 18 local florists donated beautiful arrangements which served as table centerpieces and raffle prizes. Event chairs Lex Kulman and Olivia Gillespie thanked their committee: Sherri Hill, Alison Bentsen, Janice Diana, Sandi Buscemi and Mojgan Jordan. “This event would not have been possible without the hard work and dedication of these women,” Gillespie said. The luncheon raised more than $4,500 to benefit Clara House and other Greensboro programs of Family Service of the Piedmont. The Holiday Happening 2011 was an elegant and fun-filled event for Guild members and friends in Greensboro
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