Using oral history to (re)write the account: Supplying the Australian Army during the Second World War Public lecture for the National Archives of Australia, presented in Canberra by Frances Miley 18 May 2006 A divide has developed in accounting between those researching using traditional approaches to historical research and those undertaking new accounting history research (Hammond and Sikka, 1996; Tyson, 1995). This difference of opinion has centred on the use of narrative, which is the establishment or description of items of fact (Previts, Parker and Coffman, 1990). The traditional view is based on an assumption that history may be portrayed in a non-analytic manner. New accounting historians adopt a critical and interpretive view of accounting developments examining relationships and interpreting facts in a manner more akin to the social sciences (Previts et al., 1990). Prima facie, these two approaches appear irreconcilable. New accounting historians believe traditional histories ignore the social struggles behind accounting developments (Hammond and Sikka, 1996; Hopper and Armstrong, 1991; Miller, Hopper and Laughlin, 1991; Miller and O’Leary, 1987), presenting accounting history as a neutral examination of the smooth transition of the discipline and ignoring realities. New accounting historians have been concerned that traditional approaches to history give voice only to power elites to the exclusion of other groups within society (Funnel, 1998). Traditional historians criticise new accounting historians for the lack of convincing evidence supporting their interpretations (Tyson, 1995). Their concern is that the interpretive process necessarily entails the inclusion of the researcher’s biases. The written record is seen as inviolate whereas other evidence is less cogent. According to traditional accounting historians, the erudite arguments of new accounting historians may be at odds with historical facts. Traditional historians warn that the arguments of new accounting historians may be more persuasive than the facts (Tyson, 1995), so that the interpretive process can create a view of history which is at best misleading and, at worst, false. In response, new accounting historians use a similar argument, contending that the there is no objective reality and that facts can never speak for themselves: they must always be subject to Frederick Watson Fellowship paper 1 National Archives of Australia Using oral history to (re)write the account interpretation and this inevitably entails the researcher’s biases becoming part of the interpretation (A. Tinker, Merino and Neimark, 1982). The weakness and the strength of new accounting history is that it incorporates a diverse range of approaches to understanding and a disparate body of research questions. The weakness and strength of traditional history is its reliance on archival and other verifiable evidence only. Despite the apparent stand-off in the accounting literature between traditional historians and new accounting historians, there does appear to be some common ground in the use of oral histories. Oral history is capturing the oral reminiscences of a person who has first-hand knowledge of an event. It has been suggested that a major methodological contribution of new accounting historians has been to expand the range of source materials that accounting historians will consider (Carnegie and Napier, 1996). Carnegie and Napier (1996) describe oral history as ‘an innovation (in accounting history research) particularly worthy of comment’. At the time they were writing, there had been a flurry of accounting histories incorporating oral history techniques (Spacek, 1990; Collins and Bloom, 1991; Mumford, 1991; Hammond and Streeter, 1994; L. Parker, 1994; McKeen and Richardson, 1995; Hammond, 1996; Hammond and Sikka, 1996), which has not continued at the same pace despite the agreement by those researchers using oral history of its usefulness in adding an insight that could not otherwise be obtained. Although new accounting historians have recognised the ontological soundness of oral history (Spacek, 1990; Mumford, 1991; L. Parker, 1994; McKeen and Richardson, 1995; Hammond, 1996), it has also gained acceptance from traditional accounting historians. Referring to the history of standard setting, Zeff commented: From what I have learned, I would estimate that there are scores, if not hundreds, of untold stories that would serve to enlighten us about the actions that were, and were not, taken by standard setters (Zeff, 1980). Tyson (1995) presented evidence from personal interviews with M. Louise Coulton, in his study of standard costing in the men’s clothing industry in the United States between the late 1910s and early 1920s, thus validating oral history as a source of research data. Three personal interviews were conducted with Ms Coulton between September 1991 and March 1992. The recollections of the interviewee were matched with written notes she made between 1925 and 1929, validating her later comments. In a footnote, the use of the three interviews was justified: Personal interviews are incorporated in the study to allow an individual with practical, first-hand experience to present her views, in her own words. While the voice of participants is subjective and potentially biased, it is too rarely heard amid many retrospective, theoretical perspectives that speculate on participants’ motives and intentions. Coulton’s comments are presented in detail so that readers can more fully appreciate her outlook on these issues (Tyson, 1995). In using oral history, Tyson did not acknowledge a debt to new accounting historians in opening the way for him to incorporate oral histories because he does not view oral history as a legacy from new accounting historians. He is scathing about the Frederick Watson Fellowship paper 2 National Archives of Australia Using oral history to (re)write the account ‘antipathy towards factual evidence’ that he sees in new accounting histories (Tyson, 1995, p. 18). The secondary evidence of interviews is allowed because it provides an opportunity for the interviewee to shed light on her earlier writings. Understanding Tyson’s use of oral history is central to the stand-off between traditional and new accounting historians because it illustrates the issue of objectivity. Despite assertions to the contrary by new accounting historians, traditional historians do not view accounting as neutral and objective. Conventional historians recognize that one’s perspective on the world is influenced by a myriad of social factors and life experiences. They also know that the selection and observation of specific factual evidence is necessarily subjective. Despite these limitations, new historians should not discount the relevance of factual evidence simply because of the potential for bias or differing interpretations (Tyson, 1995, p. 28–29). Although writing in a critical framework, the warning by Merino (1998) that all historians must be aware of the illusion of objectivity is apposite; facts are neither passive nor silent (Hansen, 1979) and the process of writing history is inevitably the process of the historian reconstructing events (T. Tinker and Puxty, 1995). Traditional historians rely primarily on the written record to compile their histories, yet they understand that there are inherent dangers in assuming that the written record is neutral (R. Parker, 1991). In the case of accounting records and financial statements, Parker (1991) provides examples of accounts written as exemplars of good accounting, those written fraudulently or using creative accounting techniques, and those which adopt accounting techniques or conventions unfamiliar or subject to misunderstanding by the modern historian. The dangers of assuming the neutrality of the written record are potentially compounded by interviewing a subject to provide clarification and elucidation of an earlier record written by that subject. Although this approach has the benefit of enabling the researcher to choose the most appropriate interpretation of the primary evidence, the danger is that it allows the interviewee to interpret previous statements in new ways with the benefit of hindsight. Despite these limitations, traditional accounting historians view oral histories as secondary evidence which supports the primary evidence of the written record. New accounting historians do not make this distinction, viewing oral histories as cogent evidence in their own right. Oral history can capture the testimony of those excluded from the written record, providing a more comprehensive or different insight from that provided by the written archive alone. In addition, it can provide understanding where there is no written archive. There have been attempts to cross the divide between traditional and new accounting historians. These have focused on the use of narrative by new accounting historians (Funnel, 1998) and re-examination of the written record (Arnold and McCartney, 2003). This is not an attempt to reconcile new and traditional accounting history. Frederick Watson Fellowship paper 3 National Archives of Australia Using oral history to (re)write the account [T] here have been some simplistic and misguided attempts by those new to history to justify their analysis and provide a reconciliation of the new with the traditional (Gaffikin, 1998). New accounting history has failed to move beyond its infancy not because of the fetters of traditional approaches but because of its reluctance to explore other forms of evidence to supplement the narrative. Oral history is potentially one of those forms. [N]ew accounting historians continue to construct their histories with basically the same tools as their more traditional colleagues. New accounting historians in their efforts to extend the frontiers of accounting history have not removed themselves completely from the security of the fold (Funnel, 1998, p. 153). During the Second World War, the Australian Army maintained detailed accounting procedures to supply soldiers and support staff. A comparison between the Army’s perspective on this process and the perspective of users is provided. The written archive is used to describe the Army’s approach. To give voice to wartime users, oral histories are used. This group has not previously been heard because there is no existing record of their perspective. Insofar as the oral history contradicts the written record and gives voice to the previously silent users of the Army’s accounting system, this analysis falls squarely within the domain of new accounting history. But it also meets the tests posited by Tyson (1995), who accepted the admission of oral history when it allowed individuals with practical, first-hand experience to present their views in their own words, because those views, although subjective and potentially biased, alleviated the researcher from the contentious responsibility of theorising on motives and intentions. The interview process Forty hour-long interviews were conducted over a week. All participants were retired and lived in the Returned Services’ League Village in Sydney, Australia. This is a complex of houses, townhouses and nursing homes that houses more than 2000 veterans and their immediate families. Coordinating staff at the village published details of the research project in an in-house newsletter for villagers and coordinated responses from volunteers. All volunteers were interviewed and all interviewees had relevant oral histories to contribute. None of the interviewees had been in the Army prior to the Second Word War. With one exception, a tank commander who remained in the Army, all discontinued service within 18 months of the end of the Second World War, which was the legal period for demobilisation to be effected. None of the interviewees had accounting training or experience before being called up and none of the interviewees pursued a career in accounting after demobilisation. There were some particular difficulties encountered during the interview process. These had not been envisaged and required interviewer flexibility. Frederick Watson Fellowship paper 4 National Archives of Australia Using oral history to (re)write the account The first problem was that some interviewees were concerned that they might be identified by name or from the stories they told. They were reassured by a promise of anonymity, which none required to be in writing, although written forms had been prepared to cover this eventuality. Although some interviewees had no objection to their names and other details being disclosed, it seemed more appropriate to maintain the anonymity of all interviewees, rather than disclosing identifying details for some and not others. Some participants explained why they wanted anonymity. The main reason provided was that they had to live in a village with other veterans, and their wartime memories were their main bond and the main topic of conversation. They were concerned that these stories, which included pilfering and ignoring Army procedures, if known in the village, might alter perceptions that other villagers had about them. One man was concerned that the Army has, to use his words, ‘a long memory’, and that he might lose his house in the village if his former flouting of Army procedures became public. Another man was worried that his family might think less of him, because he had spent years telling them inflated stories about his wartime adventures. Those who were happy to have identifying details disclosed tended to be proud that they had managed to flout the Army system and were amused that they had an opportunity to tell their stories after so long. Although participants were keen to talk about their experiences, many were uncomfortable with the idea of interviews being recorded electronically. This meant that detailed handwritten notes had to be taken, which then needed to be transcribed and read by the interviewees for accuracy, significantly adding to the data collection burden. Semi-structured interviews were planned, with interviewees being asked how they identified the need for supplies, the paperwork that had to be completed and who completed it, the process for ensuring the paperwork followed the right channels to ensure supply, the length of time to receive supplies, methods of accounting for received goods and any problems that were encountered. The aim of the research was to identify whether the Army logistical accounting system operated during wartime at the same level of efficiency and effectiveness with which it operates in peacetime. This issue is of relevance to the Australian Army today because a performance audit by the Australian National Audit Office of the efficiency and effectiveness of deployment by the Australian Army to East Timor1 was scathing in its comments about the Army’s financial and logistics management. Since there is evidence that many of the problems in these areas are systemic and have existed for many years,2 there may be lessons from the past that have relevance to current operational deployment. 1 Australian National Audit Office, Management of Australian Defence Force Deployments to East Timor, Report No. 38, 2002. 2 Among the reports that refer to the long-term and systemic nature of the problems of financial management or logistics in the Australian Defence Force are: Australian National Audit Office, Defence Cooperation Program, Report No. 32, 2001; Australian National Audit Office, Management of Major Equipment Acquisition Projects, Report No. 13, 1999; Australian National Audit Office, Test and Evaluation of Major Defence Equipment Acquisitions, Report No. 30, 2002; Australian National Audit Office, Management of Frederick Watson Fellowship paper 5 National Archives of Australia Using oral history to (re)write the account The advantage of semi-structured interviews was that interviewees were free to talk of their memories without intrusion from the interviewer. The disadvantage was that interviews took a long time because interviewees often digressed, although in some cases the digressions provided important interview material because it was then that interviewees became less guarded in their comments. Not everything that interviewees said was recorded. Extremely personal and painful memories unconnected to the research topic were not recorded. Memories were only recorded where doing so would not seem unduly intrusive. Since interviewees were looking at transcripts of their interviews, the interviewer had to make a judgment about whether an interviewee would be able to bear reading his or her words on some of the more sensitive topics. This may be seen as a weakness in the interview technique due to a lack of objectivity by the interviewer, who should not be making value judgments or culling information,3 but sometimes sensitivity by an interviewer is necessary for an interviewee to feel comfortable continuing with the interview. For instance, one interviewee had been a prisoner of war and had worked on the Thai-Burma Railway. Recollecting how they obtained illegal supplies while being transported to the camp and at the camp unleashed many difficult and still raw memories. The interviewee commented that he was talking about matters that he had never been able to talk about before. He said that since the war, he seen doctors about his physical and mental wounds, and many psychologists had encouraged him to talk about the treatment received by prisoners in the camps. He had been unable to do this. He commented that recollecting the way that prisoners had tried to obtain the more simple day-to-day supplies somehow made it easier for him to talk about the bigger things. This was the most difficult interview for the interviewer but the interviewee described it as cathartic and said that it lifted a burden he had carried for half a century. It did not seem appropriate to record this man’s words or to ask further questions. It seemed more sensitive simply to listen. People have to come before research needs and this is nowhere more evident than in areas of oral military histories where interviewees are often recollecting the most painful memories of their lives. The Army perspective During the Second World War, the Australian Army maintained detailed accounting procedures to supply those at the battle front. The quantities and type of equipment available to field units4 had been determined in Australia during peacetime prior to Australian Defence Force Deployments to East Timor, Report No. 38, 2002; Senate Committee Report, Foreign Affairs, Defence and Trade References Committee, Commonwealth of Australia, Materiel acquisition and management in Defence, March 2003. 3 The counter-argument to this is that oral history is never objective. In selecting what to ask, or which part of an interview to use, an interviewer is inevitably making a subjective judgment. In selecting which recollections to reveal and how to describe them, interviewees are also making value judgments. This does not destroy the validity of oral history but does mean that it should be used with care and an awareness of its limitations. 4 A field unit refers to an Army unit in an operational zone. The size of the unit may vary. Frederick Watson Fellowship paper 6 National Archives of Australia Using oral history to (re)write the account the Second World War and they were strictly adhered to during the Second World War. At the end of the war, the procedures used by the Australian Military Forces for accounting during the Second World War were compiled into a single manual as a guide for commanding officers (AMF, 1945). The foreword to the manual sets the tone, instilling the importance of an appropriate system of accounting for clothing, personal equipment, weapons and vehicles: Conservation of war material is a vital contribution to victory, and it is essential that a proper attitude of mind towards the care, preservation and maintenance of stores should become a prominent part of the mental equipment of the soldier, whether officer or man … Experience shows that the essential basis for systematic care, preservation, protection, safeguarding, economy and control of war material is a system of recording or accounting appropriate to the location and role of each unit (AMF 1945). During the Second World War, the Australian Army had two independent accounting systems to manage supply. Firstly, in the units that operated the Army’s warehouses in Australia and managed the supply system, a ‘full’ accounting system was used because of the ‘greater opportunities for loss’ (AMF 1945). The Army called these units ‘line of communication units’, but they have been termed ‘supply units‘ in this paper for the sake of simplicity. The supply unit accounting system required keeping records of inventory acquired, requisitions for supply and inventory taken from stock to meet requisition orders for supply. There were regular reconciliations of stock holdings to acquisition and supply records. These records were not consolidated at year end into the Army’s main financial accounting system because the Army was not required to report year-end inventory balances under the Audit Act 1901 (Cwlth); it was only required to account for the amount of budget funding spent during the year to acquire inventory. The supply accounting system was designed to control stock loss through theft and to ensure that inventory holdings were kept at a level that allowed requisition orders to be met promptly. Secondly, a less detailed accounting system operated in field units. As the guide for commanding officers stated: A field unit during operations has little opportunity to keep detailed records. Records for such units are primarily for the purpose of determining what replacements, repairs, etc., are necessary (AMF 1945). Every field unit was allocated a set amount of equipment based on the number of men in the unit. The allocation was listed in a document called a Wartime Equipment Table, but also referred to as the ‘WET’. The WET was a table with columns detailing the part or category code number, total number allocated for the unit, number on hand and number required to complete the allocation, if the number on hand was less than the total allocation. The WET for special purpose units, such as medical units or those laying communication lines, had additional allocations of special purpose equipment appropriate to their normal tasks. Frederick Watson Fellowship paper 7 National Archives of Australia Using oral history to (re)write the account The weakness of the system was that the allocation had been determined in Australia from training needs, which were considerably different to battle conditions. The main purposes of the field unit accounting system were to be able to count inventory to identify if allocations fell below the WET and, if they did, to requisition replacement stock from the logistical supply units in Australia, and to account for replacement stock received to ensure that field units were fully equipped. Since no item could be issued unless there was a WET requirement, the WET provided the basic unit authority for drawing supplies. When an item was issued, the field unit also received all ‘associated stores’ (ie spares) but these were issued in proportion to actual holdings of equipment and quantities could not be altered even if a commanding officer determined that his unit’s need was higher or lower than the set quantity. Mobile units had to carry all spares unless they could off-load them to other units, which required completion of additional paperwork, a Form AAF F114. Commanding officers who transferred stores, or returned them to a Returned Stores Depot, were required to transfer all associated stores. There was no provision for transferring less than 100 per cent of the allocation. There was a procedure for altering the WET. It required written authorisation from Australia following the submission of the appropriate form, handwritten in triplicate. In the fluidity of battle, such a procedure was decidedly onerous, which had the practical effect of ensuring that requests for change were never made, something which the Army took as evidence of the appropriateness of WET allocations. There was one other way of dealing with items surplus to needs: quantities excess to need could be disposed of in accordance with GRO5 0.232/1944 and GRO 0.738/1943 paragraph 3(a). The process prior to disposal was cumbersome. The unit commander was required to submit three copies of the request on Form AF G1033 to the Assistant Director of the Ordinance Service or the Deputy Assistant Director of the Ordinance Service, both of whom were in Australia. When permission was given, a copy of Form AF G1033 was returned to the field unit with the instructions for disposal. The method of disposal depended on the item in question. A complete stocktake of inventory to compare actual stocks to holdings according to the WET was required whenever a field unit had a change of commanding officer, accounting officers, quartermasters or quartermaster-sergeants (AMF p. 20), and a certificate AAF F51 signed by the officers taking over and relinquishing command had to be completed. The procedure became more complicated when items were lost or found to be deficient for use. In addition to altering the WET when approval to do so was received from Australia, the field unit was also required to make a financial adjustment under GROs A348/44 and F311/44, which was reversed on receipt of replacement equipment from Australia. If the unit failed to submit a maintenance indent6 for replacement of the stores, write-off vouchers had to be prepared in 5 General Routine Orders. These are mandatory written orders of an administrative nature. 6 It seems inappropriate to use the term ‘maintenance indent’ for a document that was requesting replacement of lost or damaged stores since the term ‘maintenance’ suggests repair. This term was used because the aim of the indent was to ensure that the WET Frederick Watson Fellowship paper 8 National Archives of Australia Using oral history to (re)write the account Australia on Form AAF F2. Losses due to enemy action were not subject to this formal write-off procedure; it related to all other losses. Losses due to enemy action simply required a requisition for resupply. The practical effect of this was that all losses were reported as being due to enemy action, even though records indicate that many occurred in areas nowhere near the enemy when units were on leave or other stand-down from active duty. There was strong incentive for commanding officers to follow the procedures, cumbersome though they were. Under Army Military Regulations and GRO 0.693, all stores were placed under the charge of the commanding officer. Commanding officers were personally liable for the loss of stores unless ‘the loss was due to the wrongful act, default or neglect of some other person definitely proved’ (AMF, 1945). If no other person could be found liable, the commanding officer could argue in his defence that he had followed all reasonable instructions and that the stores had been adequately supervised (AMF, 1945, p. 16), but he had the onus of proof. The difficulty for a commanding officer was that the Army considered all its instructions for field units to be reasonable so the exigencies of the wartime situation in which the unit operated was an insufficient reason to ignore accounting requirements. The Army emphasised the importance of correctly maintaining its accounting systems at all times. Commanding officers in both supply and field units were told that ‘wholehearted application [of the relevant accounting system] is not only essential as a contribution to the readiness and efficiency of a unit for its role, but … a national requirement’ because ‘stores are ultimately equivalent to money’ and ‘avoiding waste and extravagance’ would alleviate Australian and overseas industry from unnecessary demands and onerous burdens (all quotes, AMF, 1945, p. 5). Despite the acknowledged importance of the supply unit and field unit accounting systems, they were not audited during the war, either for compliance or performance, although other aspects of Defence business were audited. The system appeared to work well because military units requested supplies, and, barring the inevitable supply chain problems associated with wartime, Army accounting paperwork indicated that units received them in due course. From the Army’s perspective, these were well documented accounting systems that maintained an audit trail, and official records indicated that units were supplied with what they requested. Internal control procedures were rigorously maintained – only authorised persons could request and receive supplies, and supplies could only be sent to certain designated locations where a proper accounting of their receipt was maintained. This applied both to military equipment and the personal items necessary for the personal hygiene and morale of military and medical personnel. The glaring weakness of maintaining two independent accounting systems was at best overlooked and at worst ignored: there was no reconciliation between the two accounting systems. The supply units were only concerned with issuing items that had been requisitioned. There was no reconciliation between items issued by supply units and those received by field units. allocation was maintained at the correct level, which could only occur when the lost or irreparably damaged stock was replaced. Frederick Watson Fellowship paper 9 National Archives of Australia Using oral history to (re)write the account The Army did not receive any formal complaints about its dual supply unit and field unit accounting systems. From this, it assumed they were successful. They were considered so successful that they continued to be used during the Korean War and Vietnam War, although some additional accounting requirements then had to be introduced to account for the large amount of supplies purchased by the Australian Army from the United States. The user perspective The view of those in field units, who were dependent on the efficiency and effectiveness of the Amy’s supply system, was not as favourable as the Army’s view. Sometimes the problems of wartime supply to a battle zone were outside Army’s control: We had asked for personal things … sanitary napkins. We heard they were on the ship and we were very excited. We could see the ship coming in. But then the bombing started and the ship was sunk right in the harbour. Everything went with it. We girls were so upset. We raided the hospital for supplies so we could improvise then felt guilty because those things were needed for our [wounded] boys [in the hospital]. But eventually we needed the things so badly that we reasoned the hospital had plenty of gauze padding … so we took what we needed after all … just enough until the next ship came. (Nurse, Papua New Guinea7) Most of the problems were within the Army’s control. Some were due to the actual logistics of supply. The Army used a supply-push approach.8 This meant that troops were allocated onto ships as the first priority and spare space was allocated to equipment. The load-master of a ship or aircraft determined the weight and volume of the load and load safety requirements were paramount. This led to unusual outcomes: We were the first peacetime fellows to go out to the Middle East. I was a mechanic. There was nothing for us to fix so they sent us to help out the Air Force. But there weren’t any aircraft for us … so we ended up helping out a new US squadron. (Sergeant) We were laying wire for communications. The US had trucks that could go 30 miles with a roll of cable, laying it as they went. They could follow the direction of the road. But we had to carry everything ourselves and lay it manually so we had to follow a straight line. And we were short of pliers, tape … all the small stuff. There were never any supplies available. And there was nowhere you could get the things. They’d put big stuff on the 7 8 Male interviewees have been identified by rank at the time of the recollection. Female interviewees all served as nurses. They were captains or lieutenants, but they preferred not to be identified by rank but by profession. Unless the quote makes the location clear, general locations have been identified. Many of the interviewees had difficulty being specific about locations not because time had dimmed their memories but because of the mobile nature of battle. This system was also used in recent deployment to East Timor by the Australian Army. Frederick Watson Fellowship paper 10 National Archives of Australia Using oral history to (re)write the account ships [to Papua New Guinea] but never think of the small stuff. It happened again in Timor9 … they forgot toilet paper and had to buy out Darwin. (Corporal, Papua New Guinea) We went for about six months with an orange as a bathplug. When one went soggy, we’d throw it out and get another one. You had to improvise. Nobody had thought about bathplugs. It was the small things. They never thought about them. (Nurse, Papua New Guinea) From an accounting perspective, items were recorded as supplied when they were issued from an Army warehouse in Australia. There was no reasonableness check on the time taken between issue and delivery so there was no incentive to prioritise items for delivery and the supply-push system did not readily accommodate prioritisation. There was no check that items issued had reached their final destination. If they failed to do so and a field unit requested re-supply of an item, the supply unit treated the re-supply as a new request so there was no follow-up to determine why an item had failed to arrive at its destination. These weaknesses were the direct result of the lack of reconciliation between the two logistics accounting systems. Delivery was made to designated overseas base command posts. It was then the responsibility of local commanding officers to ensure that goods were delivered to front-line troops. Theoretically soldiers were supposed to be rotated on a regular basis to base camps, where they could rest from battle and obtain supplies. In practice, this rarely happened. As a consequence, soldiers regularly went without the supply of basic commodities. The Army did not rectify this problem because the accounting system made it invisible – goods were accounted for as delivered by a receiving unit when they arrived at the base camp, which is where the field unit WET was completed, irrespective of whether this was their final destination. Some personal supplies were available at Army canteens. The problem was that most Army units were not co-located with a canteen. It was good if you were near a canteen. There was a supply of beer in New Guinea … two bottles a month. We’d put some away for a binge later because we usually were too far out from the camp to get it. Generally, we only had occasional comfort goods and Red Cross supplies and even those hardly ever made it out of the base camp. Mostly, we went without. (Private) The Army canteen had tinned peaches but we didn’t have a canteen near us so we didn’t have anything. We were on Good Enough Island and there was no canteen there. We were the only Australian Army unit there so we were on tough rations. The trucks had to go past the US camp to dump rubbish and everyone volunteered to help because then you had a chance of getting something from the Americans. (Private, Papua New Guinea) What amazed me in New Guinea was that you couldn’t get bootlaces. You could buy them from the Army canteens but we weren’t anywhere near a canteen. (Private) 9 This refers to the recent Australian Army’s deployment to East Timor. Frederick Watson Fellowship paper 11 National Archives of Australia Using oral history to (re)write the account In New Guinea, toothpaste was never supplied. You could buy it at the canteen but we were never near a canteen. (Lieutenant) When supplies were taken to the more remote locations where troops were based, such as Kokoda Pass in the Owen Stanley Mountains of Papua New Guinea, quantities to be delivered had to meet WET specifications but quotas did not allow for the goods consumed in delivery, such as food or ammunition needed for en route skirmishes. In Papua New Guinea, where local bearers were hired to carry goods to troops, the accounting system was not flexible enough to provide food for the bearers because they did not meet the definition of an Australian Army field unit. In the Owen Stanleys, each native carrier carried 60 pounds of food because that’s what they needed to get to each man. But they ate 30 pounds of it getting it to the men so we were still short. (Lieutenant, Papua New Guinea) More commonly, supply problems were caused by delays in the Army’s supply system. Accounting inefficiency was caused by two main factors. Firstly, paperwork often travelled a circuitous route back to Australia before being actioned. In the Middle East, it was often sent to Cairo or Alexandria, back to Greece or Italy, on to London then by sea to Australia. Secondly, three copies of each document had to be made. Each copy had to be filled in by hand and mistakes were not allowed; a transcription error meant completing a new form. The Army considered this an important control feature because an altered document could have been fraudulently changed. Everything was sent in parcels (from home). We couldn’t rely on the supply from the Army. Too slow. All the paperwork. We didn’t have the time to deal with it. You could buy toothpaste and soap from the canteen, but if you weren’t near a canteen, you had to get it sent from home. The same with razors. One fellow received a mixture of cake from home. There were no fresh uniforms though. That’s what we really needed. (Private, Middle East) For soldiers in a battlefront area, a system that led to inordinate delays was untenable. In Australia, when supplies were issued, they were written off as consumed, which was the justification for not reconciling goods supplied with goods received by field units. We had to send a requisition to Cairo for supplies. It went to an engineer’s clerk. We had such long waits for supplies that we started keeping small stocks … our own supplies. It was easier than dealing with the system all the time. They used to call our Wellingtons ‘those goddam rag craft’ because we had to make do with what we could get. The joke soon wore thin. I was a mechanic …tanks … and I never waited round to see what jokes were made about our equipment. But it was just the same with us. (Corporal) It annoyed us, the lack of amenities. We never saw canteen services, Red Cross parcels … nothing. They didn’t get past the basewallahs. No toothpaste, razor blades. (Private, Middle East) Frederick Watson Fellowship paper 12 National Archives of Australia Using oral history to (re)write the account In Australia, warehouses were geographically dispersed. Dispersal of inventory among warehouses meant that the spare parts connected with one item of military equipment were rarely co-located. This added to the complexity of delivery because requisitions often needed to be passed from one warehouse to another until a complete order could be filled, yet inventory management was decentralised at the individual warehouse level, creating coordination problems. We arrived in the Middle East in 1941. We had 19 Vickers machine guns minus 19 locks. We couldn’t use them. The locks had to flown in from Egypt. (Tank commander) Some supplies were readily available because the Australian Army purchased them from the United States (US) Army. However, there could still be some unusual outcomes. They [the US Army] were supposed to supply milk to us. But if they didn’t have it, they could substitute with a like item, which meant any other dairy product. They didn’t have any milk themselves so they gave us cheese. Lots of bloody cheese. (Tank commander, Europe) WET quotas had been established in peacetime, before the Second World War. Theoretically, they could be altered, but in practice they rarely were because the procedure to do so was so onerous. Unusual items could not be added to the WET based on geographic and climatic differences in different theatres of operation. Only quantities could be altered; actual items listed in the WET could not. We were in New Guinea laying cables. It came on big wire drums. In Australia, you’d roll the drums along the ground and the cable would unwind. But New Guinea was just mud. You couldn’t roll the drums a yard before they were bogged. So we had to unroll the cable, which was really heavy because it was lead-covered, and cut it into lengths that you could roll and carry on your shoulder. That meant we had to join the cable but they didn’t have any soldering equipment for us. Nothing. They supplied the standard issue for Australia but we weren’t in Australia. The mud was so bad that if you dropped your wire-cutters, you couldn’t find them. But there were no more. So we had to improvise, which we did. The Americans had them and we needed them. They had more than they needed. So we helped ourselves when they weren’t looking. We had to. (Private) We were putting in phone gear. We had these wire wheelbarrows. They had two handles and a roll of wire in the middle. It was called ‘Special K’. The wheelbarrows would sink in the New Guinea mud. We had to keep joining the wire but there was no lead for the joins so we had to strip some from around the wire. It took so long. We couldn’t do it properly because we had no equipment. They gave us exactly what they had given us in Australia. It was useless in New Guinea. We had these big drums of wire … Don 8, it was called. You couldn’t lift them and you couldn’t roll them in the mud. So we had to put the wire into smaller drums. But we didn’t have any. The US did. We helped ourselves and then had to carry the smaller drums on our shoulders. It was hard work. (Private) Frederick Watson Fellowship paper 13 National Archives of Australia Using oral history to (re)write the account Service personnel only requested what they knew would be supplied through official supply channels. The Army believed that everything requisitioned was eventually supplied. The accounting system could not show how many items were needed but never requisitioned because end users knew they would never be supplied. From an Army perspective, all orders were met. From a user perspective, it was a waste of time to request many items. We had to climb trees to put up wires, which meant we had to carry our ladders. But in New Guinea, they sank into the mud and it was terrible. Dangerous. The Americans had spurs to climb trees. They were a much better idea so we pinched them. We couldn’t get them through our supply route … we didn’t use them in Australia … didn’t need them. So what could we do but pinch them? I think we left them some ladders though. (Corporal) I was in a Signals Squadron in New Guinea. There were 56 of us and we had picks and shovels to make holes. The Americans had five or six hundred and trucks that bored holes. We were on the same side. Surely they could have dug all the holes for us. (Private) The accounting system did not show the problems for soldiers that the Army’s fondness for using up surplus World War I equipment caused. The logic was straightforward: if equipment had proved useful for fighting during the First World War, it would be useful for fighting during the Second World War. Soldiers knew better than to complain. So the Army continued to supply the same standard issue that it had always supplied, with Army decision-makers unaware that what was being supplied was inadequate.10 It was the personal stuff that was bad. In the Desert, we had old straw palliasses. They were from World War I. We went to the local tailors and got them modified into sleeping bags. The Army didn’t give you a sleeping bag then. (Private, Middle East) I went to RMC11 in 1949. They fed us on rat packs12 left over from the war. (Officer Cadet, RMC) 10 The Korean War provides a pertinent example of this. Platoons were supplied with enough standard issue guns for each soldier and a fixed but smaller number of Owen submachine guns. The Owen guns proved more useful in battle. When the Australian Army would not increase the number of Owen guns supplied because it was fixed by the WET, platoons started to report that their Owen guns had been irreparably damaged in battle so they would be replaced without question. Instead of sending more Owen submachine guns, the Army sent an armourer to Korea to determine the problem with the Owen guns, limiting their supply to troops because it determined they must be faulty. (Lieutenant, Korea) A similar instance happened during the Vietnam War when field units requested additional condoms. These were placed over rifle barrels to stop insects nesting in them. The Army’s response was to send more chaplains to Vietnam and increase the penicillin supplies to medical units. (Brigadier, Vietnam) 11 Royal Military College Duntroon. This is an Australian Army officer training establishment. Frederick Watson Fellowship paper 14 National Archives of Australia Using oral history to (re)write the account In the Middle East, we struck the coldest winter in 33 years. They gave us grey flannel singlets with three buttons down the front. Old World War I issue. We went to the local tailor and he cut the collar off, put buttons down the front and made them look more like shirts. That tailor must have become wealthy on us. (Private) The supply of personal equipment was also fraught with problems due to the inflexibility of the Army’s accounting system. A set number of blankets was allocated for each different climate. Units being trained in Australia were allocated three blankets per person. Units in the tropics were allocated half a blanket per person. As training units were posted to the tropics, blankets that were excess to requirements were collected. An accounting record of their return was made. These blankets were then destroyed in accordance with Army regulations concerning surplus equipment, even though there was a general shortage of blankets in Australia during the Second World War. I did jungle training on the Atherton Tablelands before going to New Guinea. We had three blankets each but going to New Guinea, they said you needed half a blanket and a mosquito net. The rest was surplus to requirements. The regulations said that anything surplus to requirements had to be burnt and destroyed and the CO13 had to say that it was done. The civilians couldn’t get blankets then. I was just married and my wife came to see me. I gave her as many blankets as we thought we could without them being noticed. My mate helped me get them one night. They’d been put in this locked hut ready for disposal. It took two men to help her get the bundle of blankets on the train when she left. The Army’s rules led to such waste and the civilians could have really used the stuff. We used those blankets for years.14 (Lieutenant) We had half a blanket because we were in the tropics … up near the Kokoda Trail. They had no knowledge of the tropics at all. It was freezing in the tropics at night. (Private, Papua New Guinea) Those sent to the Middle East did not fare any better: We were dropped off at Ikingi Maryut15 at 2 am. We had one blanket each. It was freezing. At dawn, my mate did a 360 degree circuit and said ‘Miles and miles of bugger all being blown about by the wind.’ We weren’t equipped for it. (Private, Middle East) We shaved in a horse trough. You had to break the ice. Bloody desert. It was freezing … and us with half a blanket and a mosquito net. (Captain, Middle East) 12 ‘Rat packs’ are the colloquial expression for Army ration packs, which are packs of food that can be taken into battle. 13 Commanding officer 14 The interviewer was shown one of the blankets, still in excellent condition and in daily use. 15 Ikingi Maryut is in Egypt. Frederick Watson Fellowship paper 15 National Archives of Australia Using oral history to (re)write the account When the equipment that was supplied was unsuitable, it was necessary to improvise. Since the Army’s accounting system did not provide a complaint mechanism for recording the problems of inappropriate equipment, there was no trigger to lead to improvement. The system only recorded faulty equipment; unsuitable equipment was not considered faulty. We were supplied with long-sleeved shirts. It was so hot in the Middle East. We’d tear away the shirts at the shoulder and wear them sleeveless. No-one ever told us not to. (Sergeant) Clothing … we flogged all our old stuff to the Arabs. (Private, Middle East) We had these blue short sleeved caesarine tunics with a navy collar and red capes that we could wear over them if we went out. There was no summer or winter uniform … just the one. We froze and you couldn’t buy thermal singlets. My mother knitted me two sleeveless V-necked jumpers and I wore those under my dresses. It was still freezing cold. They just weren’t prepared. (Nurse, Papua New Guinea) In the early part of the war, the Army maintained a policy of writing off equipment issued to soldiers going into battle. This had the unfortunate consequence of suggesting that the Army expected all its soldiers to be killed in battle, which was bad for morale. Otherwise, why would it have assumed that every item of equipment and clothing would be lost or destroyed? Later, the policy was revoked because reequipping soldiers was too expensive. However, large items of military hardware were still written off when issued:16 It was February ’41 and we’d been up in the Western Desert for the past three days. Because it was a combat area, we were completely re-equipped when we came back … everything … whether we needed it or not. Some did but I didn’t. I got it all anyway. (Private, Middle East) Since the Army expected equipment to be lost in battle, it had difficulty from an accounting perspective if it was not. Initially, the Army was unable to account for items that had been written off but continued to exist. The Army’s problems were compounded when equipment was lost at other times because the Army did not make provision for this. This remained an accounting weakness throughout the war. It depended who you dealt with. We were in England in transit and one fellow had all his kit stolen. He only had the clothes he stood up in. We even had to lend him underwear. There was an English supply officer and he wanted so much paperwork to replace the kit that we decided the war would end before the paperwork got sorted out. Requisitions involved far too much paperwork. It made it inefficient rather than efficient. Then this Australian adjutant came to the squadron and the next thing, the kit was 16 This practice has changed but not necessarily for the better. Currently, the Defence budget statements are prepared assuming that military hardware is written off when acquired and the Department of Defence’s annual report is prepared assuming that military hardware is capitalised when acquired then depreciated over its useful life. Frederick Watson Fellowship paper 16 National Archives of Australia Using oral history to (re)write the account replaced … without the paperwork. We never asked how. We knew better than that. (Corporal) The cumbersome accounting requirements for Army field units encouraged creative approaches to obtaining supplies. Captured supplies were used: 6 Div Cav17 was our sister unit in Syria. They were mounted on horses … captured French colonial horses. They called themselves the Kelly Gang.18 Bean19 wrote about it later. (Private, Middle East) Equipment was stolen. Stealing from the US Army was considered appropriate because the US Army was seen as being oversupplied. Stealing from another Australian unit was frowned upon: Australians became notorious for scrounging but that’s what kept a lot of us POWs alive. (Private, imprisoned on the Burma Railway) We all looked forward to the air raids. We were in New Guinea. When the planes came over, the Americans went to their shelters. We used the air raid to cut holes in their fence and pinch things. We got used to relying on the Americans. We had to … our Army didn’t supply us. One time, at Jacquinot Bay,20 we pinched a generator. We were moved by ship not long after so we pinched all the light globes on the ship so we could use the generator. The only problem was that when we lit it up, it blew. There was a problem with the lights. (Lieutenant) We were at Jacquinot Bay. Wasps would go in the rifles and settle there. They’d eat the rings. It was dangerous. We found the best way to get rid of them was to fire the rifles before we cleaned them. They wouldn’t give us ammo21 so we couldn’t fire the guns but there was no other way to get rid of the wasps. That’s when we started helping ourselves to ammo. You had to. It wasn’t wrong … it was survival. (Private) I organised foraging parties at night. We weren’t Army Privates. We were armed civilians. We’d take the wheels off the US22 vehicles at night. (Private, Papua New Guinea) One day, this American truck passed us. It had this large container on the back. It looked like it was about to fall off so we decided to follow the truck. We followed it for about 11 kilometres and the container fell off. We 17 6th Division Cavalry Unit 18 Named after a gang of bushrangers from Australia’s colonial period. 19 Charles Edwin Woodrow (CEW) Bean, best remembered as the author of six of the official histories of Australia in the First World War, and for his role as Australia’ s official correspondent in that war. During the Second World War, he liaised between the Chiefs of Staff and the press for the Department of Information. 20 Jacquinot Bay is in New Britain (Papua New Guinea). 21 Ammunition. 22 United States Army. Frederick Watson Fellowship paper 17 National Archives of Australia Using oral history to (re)write the account grabbed it and got out of there really quickly. When we got back and opened it, it was full of trousers and they all had about 60-inch waists. We couldn’t use them. But we were so badly equipped that we thought anything else we could get was good. (Warrant Officer Class 2) The Australians were not the only ones who perfected pilfering. Though better equipped, US Army personnel were not above stealing too: The Australians are blamed for pinching stuff but the Yanks did too. They’d pinch jeeps to go to the pictures. One fellow lost one and was charged and fined. We all knew it was the Yanks.23 (Corporal, Papua New Guinea) Items that could not be easily stolen could sometimes be bought: In the Middle East, the locals were starving. We traded with them. A tin of bully beef was worth a dozen eggs. They had free-range chickens and there were always eggs. We traded a lot. The local railway station was the place to trade. A tin of bacon got a really large quantity of eggs … I forget how many. We got oranges, tomatoes and other things that way too. But when we were in the Islands later on, there was nothing to trade. Food was a premium there. (Lieutenant) In New Guinea, we bartered grog with the US.24 We had stills going everywhere and we’d sell spirits at one pound Australian a time … but we took US25 dollars too. (Private) We made a lot from the Yanks. They were such easy bait. When the aircraft would go to Cairo for supplies, we’d get them to buy cheap jewellery stones then sell them for a lot more. When we were in Tunisia, we found a lot of war souvenirs in the mountains … bayonets, tin hats. We sold them all to the Yanks for cash and cigarettes. There was no point selling them to the RAF26 … they paid less. (Corporal) We’d pinch things from the Yanks then sell them back to them. We’d use the money to buy things from the Brits. We should have been able to get equipment from our own chaps but it was just too hard. (Captain, Greece) The oversupply of equipment to many American units relieved many of the problems of inadequate supply by the Australian Army. The problem with this was that Australian accounting records did not show the inadequacy of the supply system and American Army records did not show true usage levels. The Americans were really very generous. We had a book to account for petrol and we had to record oil usage monthly. But the paperwork was so onerous and we hated filling it in. The Americans had big 1000 gallon 23 American soldiers. 24 US Army soldiers. 25 United States. 26 Royal Air Force (British). Frederick Watson Fellowship paper 18 National Archives of Australia Using oral history to (re)write the account tanks of petrol on stands. They let us help ourselves … no accounting. We tried not to abuse it but it was so much easier. We spent hours filling in our forms … they didn’t care. (Private, Papua New Guinea) We were near the Suez and had no supplies. The Yanks had ice-cream, tinned fruit … they ate well. Their PXs27 were full and you never wanted for chocolate or cigarettes. We could requisition things but it was too hard … so many forms and long delays. It was good when we were serving with the Yanks because we could just help ourselves. They didn’t care … they had no paperwork at all. (Corporal, Papua New Guinea) The American oversupply eventually led to problems for the Australian troops in Papua New Guinea: In New Guinea, we’d get the natives to climb trees for us. We’d pay them with a tin of bully beef. We’d trade a tin of bully beef for bananas and coconuts too. Then the US came and they gave the natives a 6-pack of bully beef so we couldn’t get anything after that. We didn’t have any more to trade. (Private) Conclusion During the Second World War, the Australian Army intended to maintain an accounting system for battle supply that was efficient and effective. The Army’s view of the success of its system was apparent in its continued use after the Second World War. Oral histories from battle-front users tell a different story, indicating that the system of supply accounting used by the Australian Army was ineffective and inefficient. These oral histories highlight the problems of obtaining supplies, the inflexibility of supply management and the difficulties when there was a mismatch between supplies provided and supplies needed to perform one’s duty properly. Without the oral testimonies of users, the weaknesses of the Army’s system would not be apparent. This example of oral history supplementing the written record illustrates the benefit of using oral history in accounting when the written record is inadequate or non-existent. This example provides a glimpse into an area of accounting history that has previously been overlooked. There is little research into Defence financial history; it is not an area where the written record has been readily accessible, nor is it one where the written record has been intrinsically interesting. Yet, by combining oral history with the written record, a distinctly more approachable aspect of Army accounting emerges. There has been little use of oral history in accounting (Collins and Bloom, 1991; Carnegie and Napier, 1996). There are many areas of accounting history, particularly concerning the history of accounting bodies and the even more poorly researched 27 Stores canteens. Frederick Watson Fellowship paper 19 National Archives of Australia Using oral history to (re)write the account areas of military recollections of financial matters, where there is limited time to record the recollections of those who shaped accounting’s past. This example illustrates the practical benefits of accounting research in areas of oral history where time is of the essence; if the Army had undertaken such a study, it would have identified the weaknesses of its systems and the oral histories would have provided a catalyst for change. The Army’s written record has disenfranchised a large section of society – the users of wartime supply – by failing to give them a voice. In promoting the Army’s written record without the counter-balancing interpretative statements from users, the Army has incorrectly assumed that its system worked. By failing to ask users whether the accounting system worked from their perspective, the Army has unwittingly established its procedures as elite knowledge, so that their weaknesses became systematically entrenched in Army processes. The debates between traditional and new accounting historians are important in establishing why historical accounting research matters and what different research approaches can add to the knowledge base in accounting. Oral history is a useful tool for both traditional and new accounting historians because it adds to and clarifies the written record, as the oral testimonies of battle-front users has done. By examining the written record only, one would conclude that the Army maintained a comprehensive system with an audit trail, transparency of process, a high level of accountability, good bookkeeping and sound internal controls. It is only by interviewing users that it becomes apparent that they were frustrated by the inadequacies of the system and its inflexibility. © 2006 Frances Miley. Dr Frances Miley is a Senior Lecturer in Accounting in the School of Business at the University of New South Wales and the Australian Defence Force Academy. Frances Miley was a National Archives Frederick Watson Fellow in 2005. References AMF, Australian Military Forces unit administration, stores accounting, etc. (war): A guide for commanding officers, Commonwealth of Australia, Melbourne, 1945. Arnold, A, and McCartney, S, ‘”It may be earlier than you think”: evidence, myths and informed debate in accounting history’, Critical Perspectives on Accounting, 14, 2003, pp. 227–53. 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