CONTRACT APPENDIX AND VENUE GUIDE This document is part of the Venue Rental Contract and outlines information, instructions and policies that apply to Client and their employees, vendors, contractors, representatives or agents. Please read through this document carefully. If there is a conflict between the Event Rental Terms and Conditions and the Contract Appendix, the Event Rental Terms and Conditions will prevail. Capitalized terms are defined in the Event Rental Terms and Conditions if not indicated in this document. CONTENTS E V E N T S PA C E S W E LCO M E FOOD & BEVERAGE Event Hall •7 Preferred Caterers •14 Lounge and Bar •8 Landmark Fee •14 Terrace •8 Event Rentals •14 Space Configurations •8 Bar & Liquor Service •14 Executive Meeting Rooms •9 Catering Facilities •14 Meeting Room Space Configuration •9 Map •3 Address •3 Mailing Address •3 Address for Event Listings •3 Meet the Team •3 Booking Inquiries •3 Standard Staffing •10 Event Logistics •3 Event Staff •10 General Operations •3 Beverage / Bar Staffing •11 General Information •4 Beverage Supervisor, Attendants and Bartenders •11 Venue Tours •4 Security Guards •11 Accessibility •4 Non-alcoholic Beverage Staffing Rates •11 Directions to Venue •4 Liquor Service Staffing Rates •11 Parking •4 Bicycle Racks •4 TECHNICAL EQUIPMENT AND SERVICES Administrative Deliveries •4 Production Management Ground Floor Lobby •4 Street Level Exterior Areas •4 EVENT PLANNING POLICIES AND PROCEEDURES S TA F F O N T H E D AY O F T H E E V E N T Capacity •15 Insurance •15 Health and Safety •15 Deliveries •15 Shipping, Receiving & Storage •16 Keys •16 Venue Walkthrough •16 Floor, Wall & Ceiling Attachments •16 Way-finding •16 •12 Ladders •16 A/V Technicians •12 Amplified sound •16 Connectivity & WIFI •12 Music Tarrifs •17 Booking Process and Payment Milestones (checklist) •5 Event Hall •12 Pianos •17 Invoice Payment Methods •6 Audio •12 Smoking and Special Effects •17 Deposit & Cancellations •6 Video •12 ATM •17 Lighting •12 Waste Disposal and Removal •17 Executive Meeting Rooms •12 Damages •18 Technical Specifications (reference diagrams) •13 Event Marketing •18 Use of Globe Marks and Logos •18 Social Media •18 Emergency Proceedures •19 2 WELCOME Address MAILING ADDRESS The Globe and Mail Centre The Globe and Mail Centre 351 King Street East, Suite 1600 Toronto ON M5A 1L1 The Globe and Mail Centre (Event Venue) offers panoramic views of the city from the top floors of The Globe and Mail’s new headquarters at 351 King Street East, located in the King East Design District just minutes from the downtown core. ADDRESS FOR EVENT LISTINGS The Globe and Mail Centre, on Levels 16 and 17, can accommodate up to 400 guests, from gala dinners to corporate conferences and executive meetings. The purpose-built, flexible spaces are equipped with state of the art digital AV technology and refined executive-level furnishings, and are ready to support, and service, a wide range of events. The Globe and Mail Centre 351 King Street East, Level 17 Toronto ON M5A 0N1 for Executive Meeting Rooms: The Globe and Mail Centre has partnered with carefully selected exclusive and preferred suppliers for catering and rental services listed in this Contract Appendix, and offers customized packages of in-house bar and beverage services. The experienced event team ensures a seamless planning experience from inquiry to execution. GERRARD ST E ct 42 Dundas 7 23. GERRARD ST E Meet the Team 24. 25. RIVER ST YONGE ST Map Ryerson University The Globe and Mail Centre 351 King Street East, Level 16 (insert room name/number) Toronto ON M5A 0N1 26. 27. DUNDAS ST E 28. DUNDAS ST E C Nathan Phillips Square 28 SHUTER ST Moss Park 33. QUEEN ST E 34. 35. 36. N DO KING ST E King VE NA 38. Y WA FRONT ST E 10 JARVIS ST YONGE ST PARLIAME NT ST BERKELEY ST B AY ST Union TER K PAR EAS 37. LEY VAL ADELAIDE ST E 39. D 40. 43. The Distillery Historic District E V E N T LO G I S T I C S Mauriece Dalupang Events Manager [email protected] 416.580.7831 41. 42. 44. 45. 46. 47. 48. GARDINER EXPRESSWAY 1 Tanya Mora Sales and Marketing Manager [email protected] 416.605.6823 32. RICHMOND ST E Financial District 52 30. 31. QUEEN ST E Queen RICHMOND ST W ont B AYVIE W AVE 49 29. BOOKING INQUIRIES G E N E R A L O P E R AT I O N S Natasha Mytnowych Managing Director [email protected] 416.585.5420 49. 50. QUEEN 34 Queens Quay/ Ferry Docks Island Ferry S QUAY Sugar Beach 51. E Sherbourne Common E 500m / 546 yds 52. 53. 54. 55. 3 General Information V E N U E TO U R S Tours of The Globe and Mail Centre must be coordinated with the Sales and Marketing Manager in advance. Due to the construction of the venue until April 2017, and the number of events to be hosted at The Globe and Mail, drop-in visits cannot be accommodated. The Globe and Mail Centre’s Level 16 and 17 are private spaces, open to the public for specific events. A CC E S S I B I L I T Y All event spaces and facilities are wheelchair accessible. Elevator access to all event spaces on Level 16 and 17 is available from the Ground Floor Lobby, with entrances from King Street and Front Street. Washrooms on Level 17 are equipped with change tables. D I R E C T I O N S TO V E N U E • From east-end: Drive south on DVP, exit Richmond St (downtown), left on Berkeley St., right on King St. Follow until 351 King Street East. • From west-end: Drive west on Gardiner, exit Jarvis St., turn left (northbound), turn right onto King St. Follow until 351 King Street East. • TTC Eastbound from King subway station. Take King streetcar eastbound #504/ #503/ #514, exit Berkeley St. • TTC Westbound from Broadview Station. Take King streetcar westbound #504, exit Berkeley St. A D M I N I S T R AT I V E D E L I V E R I E S For administrative deliveries, enter through Ground Floor Lobby, sign-in with Security Desk and take elevators to Level 16. For Event and vendor deliveries, the loading dock and freight elevator can be booked by appointment only via Events Manager. G R O U N D F LO O R LO B B Y The ground floor building lobby is managed by First Gulf. All visitors must sign in with ground floor reception in order to access building elevators. A lobby greeter/elevator attendant is required for the key arrival periods of the event to allow guests expedited access to Level 16 and 17. This attendant is included in the Standard Event Staffing Package. Lobby Hours are 7:00 a.m. to 9:00 p.m., Monday through Friday, and 8:00 a.m. to 6:00 p.m., Weekends and Holidays. Access to the building outside of these hours must be pre-arranged with the Events Manager. Any use of the ground floor lobby, including any events signage, must be arranged and separately contracted with building management via the Sales and Marketing Manager. Additional fees may apply. STREET LEVEL EXTERIOR AREAS The outdoor areas surrounding the building are city roads and sidewalks and are not part of the venue. Any use of City of Toronto property, including road closure, requires a permit application submitted at least 8 weeks in advance. PA R K I N G There are several paid parking lots within walking distance of venue as well as limited street parking. The Globe and Mail is not responsible for parking availability or costs incurred for vehicles that have been tagged or towed. B I C YC L E R A C K S Bicycle racks are located on the P1 Level and are free to be used where available for public use. 4 Booking an Event at The Globe and Mail Centre The chart below indicates the general steps involved with reserving a date and refining the Events plan. Exact planning steps may vary depending on Client’s Event. The Event Contract and Event Agenda, along with corresponding invoice charges are all based on the scope of Event (as described by Client) including spaces, staffing, in-house equipment, and services required. B O O K I N G P R O C E S S A N D PAY M E N T M I L E S TO N E S STAGE CLIENT ACTION CONTACT q PAYMENT: Sign contract and pay 50% of Venue Rental Fee by the required date indicated in the Event Rental Terms and Conditions. If Event date is within 30 days of booking, 50% of Event Invoice for estimated services and equipment is also required q EVENT PLANNING: the Event Manager will prepare a refined Event Agenda, staffing plan, draft floor plan and an Event Invoice for review q FOOD AND BEVERAGE: Select caterer and beverage services, if applicable q EVENT RENTALS: With your caterer, confirm any required rentals from the Exclusive Event Rental Supplier 30 days before event date q FOOD AND BEVERAGE: Confirm catering and beverage orders Events Manager REVIEW EVENT DETAILS AND MAKE PAYMENT q PRODUCTION/TECHNICAL: Review technical equipment and services plan, and finalize floor plan. Production Manager q PAYMENT: Pay 50% of Event Invoice 10 days before event q EVENT PLANNING: Confirm Event attendance, review final Event agenda, deliveries and staffing Events Manager REVIEW PLAN AND MAKE PAYMENT q PRODUCTION/TECHNICAL: Finalize technical equipment and services Production Manager q CONTRACT REQUIREMENTS: Provide Insurance Certificate to the Event Manager q PAYMENT: Pay Balance of Event Invoice Note: If this is not received the Event is not able to proceed. See cancellation policies below. Note: After this point the Client will be responsible for all venue charges even if rentals or schedules are changed/cancelled. q EVENT PLANNING: Final Venue walk-through with Caterer and Event Staff CONFIRM BOOKING AND MAKE PAYMENT 45 days before event date CONFIRM EVENT DETAILS 5 days before event date Sales and Marketing Manager Events Manager Events Manager Production Manager EVENT DAY q Enjoy the Event! Venue Supervisor, Event Staff, Caterer, AV Technicians and other support staff as directed by the Events Manager and Production Manager Within 7 days after event q PAYMENT: Pay Final Invoice for Services and Equipment, including additional costs incurred during Event Sales and Marketing Manager 5 Invoice Payment Methods Deposit & Cancellations Client will receive detailed invoices outlining charges and with payment instructions. All dollar amounts in this document are in Canadian dollars, are subject to applicable sales taxes and are subject to change with notice to the Client. Deposits are non-refundable and non-transferable. The Globe and Mail accepts the following payment methods: DEBIT/CREDIT CARD Client cancellations must be confirmed in writing to Events Manager in accordance with the Event Rental Terms and Conditions. The Globe and Mail will consider missed payment deadlines as grounds for terminating the contract and cancelling the Event booking. All credit card payments may be made by the Client via Beanstream online secure payment processing, via a link provided in the Client Invoice. Credit card or Debit Cards are not accepted by email or over the phone. In the event of a cancellation, a cancellation fee will apply and is intended to compensate The Globe and Mail for the reasonable value of the lost revenue from space rental, Event staffing, Audio Visual fees, and beverage packages charges. CO M PA N Y C H E Q U E / C E R T I F I E D C H E Q U E T H E C A N C E L L AT I O N F E E S A R E A S F O L LO W S : Accepted provided they arrive at venue within Payment Milestone timeline. All cheques are to be made payable according to the details on the Client Invoice. Number of Days Prior to the Scheduled Date of the Event C A N C E L L AT I O N F E E CASH 30 days or more 100% of Initial Deposit Is accepted for charges less than $1,000. 11-29 days 50% of Event Invoice 0-10 days 100% of Event Invoice 6 EVENT SPACES LEVEL 17 EVENT HALL f o r p r i c i n g a n d ava i l a b i l i t y p l e a s e i n q u i r e : globeandmailcentre.com CATERING KITCHEN 107' - 6" / 32.7m 73' - 8" / 22.5m WC WC EVENT HALL LOUNGE RECEPTION 34' - 10" / 10.6m 164' - 7" / 50.2m 33' - 6" / 10.2m GREEN ROOM WC WC 30' - 4" / 9.3m MEETING ROOM 21' - 6" / 6.5m BAR 42' - 6" / 12.9m NORTH 27' - 0" / 8.2m Ideal for conferences, galas, lectures, educational programs, product launches and trade shows, press events, awards presentations, social and private celebrations. Feature partition wall separates the Event Hall and the Lounge. State of the art projection, audio and lighting elements with further customization available, as well as an air-partition wall within the Event Hall provides for optional break-out space. Panoramic views of the city skyline and lake, with sunshade and blackout window coverings. Green room, production office, coat check, private washroom available. 23' - 3" / 7.1m WC Event Hall 3,700 sq. ft. / 343.75 m2 COAT CHECK TERRACE 106' - 3" / 32.4m 7 INSERT PICTURE OF THE TERRACE Lounge and Bar Terrace 3,800 sq. ft. / 483 M2 2,900 sq. ft. / 269.5 m2 Grand reception space with stunning views and access to the Terrace. Full service wrap-around bar with digital screens for custom content and branding. Open air event space, perfect for outdoor receptions and ceremonies. The Terrace is an open air space with no umbrellas or awning available. Use of the Terrace is weather contingent and at the discretion of the venue. S PA C E CO N F I G U R AT I O N S Space Event Hall Dimensions Square feet / Square meters Ceiling height 34’ 10” x 107’ 6” / 10.4 m x 32.8 m 3,745 sq. ft./ 348 sq. m 23’ 3” x 164’ 7” / 7.1 m x 50.2 m 3,827 sq. ft./ 355 sq. m Capacity Classroom Rectangular tables Round tables Reception Boardroom Theatre U-shape 150 312 220 80 280 100 — 300 — — 200 — 400 15 ft. / 4.6 m Lounge — — — — — — Terrace 27’ x 106’ 3” / 8.2 m x 32.4 m 2,869 sq. ft./ 267 sq. m Sky is the limit 220 8 Executive Meeting Rooms M E E T I N G R O O M S PA C E CO N F I G U R AT I O N Contemporary meeting spaces with floor to ceiling windows and unobstructed eastern views of the lake and city. Equipped with plug-and-play AV equipment for presentations for presentations and conferencing. Can be added as auxiliary breakout space to Event Hall bookings, with easy staircase and elevator access between floors. LEVEL 16 f o r p r i c i n g a n d ava i l a b i l i t y p l e a s e i n q u i r e : 26' - 7" / 8.1m globeandmailcentre.com YOHO (1650) 26' - 5" / 8.0m EXECUTIVE MEETING ROOMS 29' - 6" / 9.0m NAHANNI (1651) 24' - 9" / 7.5m SPACE DIMENSION SQUARE FEET BOARDROOM HOLLOW SQUARE 1752 Jasper 21.6 ft x 30.4 ft / 6.6 m x 9.3 m 652 sq. ft. / 61 m2 18 — 1650 Yoho 26.5 ft x 29.6 ft / 8.1 m x 9 m 779 sq. ft. / 72 m2 — 24 1651 Nahanni 26.7 ft x 24.9 ft / 8.2 mx 7.6 m 658 sq. ft. / 61 m2 — 20 1652 Athabasca 18 ft x 29.6 ft / 5.5 m x 9 m 531 sq. ft. / 49 m2 16 — 1653 Gaspe 14.3 ft x 29.6 ft / 4.4 m x 9 m 420 sq. ft. / 39 m2 16 — 1654 Fundy 14.4 ft x 29.6 ft / 4.4 m x 9 m 42 sq. ft. / 39 m2 16 — 1655 Gros Morne 17 ft x 29.6 ft / 5.2 m x 9 m 502 sq. ft. / 47 m2 16 — 1654 & 1655 Fundy & Gros Morne Combined 31.8 ft. x 29.6 ft / 9.7 m x 9 m 934 sq. ft. / 87 m2 20 24 18' - 0" / 5.5m ATHABASCA (1652) 29' - 6" / 9.0m FUNDY (1654) 17' - 0" / 5.2m 31' - 8" / 9.6m 14' - 3" / 4.3m GASPÉ (1653) 14' - 4" / 4.4m 29' - 6" / 9.0m GROS MORNE (1655) 29' - 6" / 9.0m NORTH THE GLOBE AND MAIL Level 16 Meeting Rooms KPMB Architects 2016-11-07 322 King St W, 3rd Fl, Toronto, ON, Canada M5V 1J2 416.977.5104 9 STAFF ON THE DAY OF THE EVENT A Globe and Mail staff member must be present at all times during the use of the event space. The Events Manager and Production Manager will prepare an Event staffing plan specific to the Event, and will ensure it meets safety and employment protocols. All costs associated with these services will be included in the Client’s Event Invoice. Clients are required to use the venue’s staffing services unless otherwise expressly noted in the Event Contract. Staff must have breaks and work minimum and maximum hours per shift, and will be scheduled accordingly. It may not be possible to make day-of schedule changes due to these requirements. Statutory holidays are subject to additional charges. To ensure service excellence, The Globe and Mail reserves the right to set number of staff required to ensure an appropriate staff-to-guest ratio and bill the Client accordingly. If Client or its vendors has not provided staffing at the level required, The Globe and Mail reserves the right to hire additional staff at the Client’s expense. Standard Staffing Up to 200 Guests Up to 300 Guests Up to 400 Guests $275 / hour $350 / hour $400 / hour Includes: Venue Supervisor, Basic Set-up and Tear Town Staff, Lobby Greeter/Elevator Attendant, Reception/Coat Check, Basic Security, PostEvent Cleaning Includes: Venue Supervisor, Assistant Supervisor, Basic Set-up and Tear Town Staff, Lobby Greeter/Elevator Attendant, Reception/ Coat Check, Basic Security, Custodial Attendant, PostEvent Cleaning Includes: Venue Supervisor, Assistant Supervisors, Basic Set-up and Tear Down Staff, Lobby Greeter/Elevator Attendant, Reception/ Coat Check, Basic Security, Custodial Attendant, PostEvent Cleaning *Additional staff may be required at the discretion of The Globe and Mail for extraordinary events. VENUE SUPERVISOR • Is the primary contact on the day of an Event • Will arrive for the load-in time and will stay until 1 hour after the Event ends for closing procedures. Two Venue Supervisors may be scheduled to split long shifts. • Oversees the day-of Event services including supervising arrival, elevator, coatcheck requirements, catering, beverage services, event rentals, staff and vendor scheduling, deliveries, set up, service and removal • Supervise any staff provided by The Globe and Mail and has the authority to make decisions regarding compliance with policies and protocols as well as the authority to alter setups and schedules if necessary. Venue Supervisors schedules will be subject to: • A thirty (30) minute unpaid meal break for each five (5) hours worked. For shifts of eight (8) hours or longer, a full unpaid hour meal break is required. • An Event Staff will be assigned to cover the break period of an Venue Supervisor and Client will be notified of the delegation plan E V E N T S TA F F Based on the Event Agenda, the Events Manager will schedule additional Event Staff for duties such as Lobby Greeter/Elevator Attendant, Reception/Coat Check, Custodial Attendant, Basic Security along with Basic Set-up and Tear-Down of inhouse seating and tables. Event Staff will be subject to the same shift/break terms as the Venue Supervisor. 10 Beverage / Bar Staffing N O N - A LCO H O L I C B E V E R A G E S TA F F I N G R AT E S B E V E R A G E S U P E R V I S O R , B E V E R A G E AT T E N D A N T S A N D B A R T E N D E R S Beverage staffing is charged is in addition to the Standard Staffing Package, with a minimum daily charge of four (4) hours. Hourly charge applies to duration of service, plus 90 minutes for set up and clean up. Beverage costs are not included. All beverage and bar service requires a Beverage Supervisor at minimum who is responsible for the setup, supervision and service standard of beverages. Additional beverage staff and/or bartenders may be required based on bar and beverage orders, and will be provided by The Globe and Mail, the cost of which is to be paid by the Client. Bartenders must have SmartServe certification and adhere to alcohol service laws. SECURITY GUARDS For events serving alcohol, SmartServe Security staff will be allocated to Client’s Event based on the number of guests, at the discretion of The Globe and Mail, the cost of which is to be paid by the Client. Up to 200 Guests Up to 400 Guests $75 / hour $125 / hour Includes: Beverage Supervisor and Beverage Attendant Includes: Beverage Supervisor and Beverage Attendants L I Q U O R S E R V I C E S TA F F I N G R AT E S Consumption bar: Bar Staffing is charged in addition to the Standard Staffing Package, with a minimum daily charge of four (4) hours. Hourly charge applies to duration of service, plus 90 minutes for set up and clean up. Beverage costs are not included. Up to 100 Guests Up to 200 Guests Up to 300 Guests Up to 400 Guests $240 / hour $275 / hour $325 / hour $400 / hour Includes: Bar Supervisor, Bartender and SmartServe Security Guards Includes: Bar Supervisor, Bartenders and SmartServe Security Guards Includes: Bar Supervisor, Bartenders and SmartServe Security Guards Includes: Bar Supervisor, Bartenders and SmartServe Security Guards Packaged bar: Bartending staff are included in bar package pricing. Security staff charges are in addition (minimum 4 hours), as follows: Up to 400 Guests $150 / hour Includes: SmartServe Security Guards *Additional staff may be required at the discretion of The Globe and Mail for extraordinary events. 11 TECHNICAL EQUIPMENT AND SERVICES Audio/visual (A/V) Services are available through The Globe and Mail’s preferred A/V Services provider. Should the services of an outside provider be utilized by the Client for the Event, or any outside audio-visual equipment is brought into the Premises for the Event, The Globe and Mail will charge an External A/V Fee of $1,000 plus HST per day. Outside providers will be required to provide appropriate indemnity, insurance and other related provisions to protect The Globe and Mail and its guests. PRODUCTION MANAGEMENT Any Events requiring audio/visual support will be connected with the venue Production Manager to determine the equipment, staffing and schedule required to meet on-site needs. The Production Manager will provide a detailed quote and A/V Services Invoice for Client confirmation, as per the Client Payment Milestones. A/V TECHNICIANS Any Event that requires the use of technical systems (lighting/sound/video/ staging), will require a technician provided by the AV Services provider to be in attendance for the duration of the Event including any necessary setup and strike time. The minimum technical crew will always be supplied by the AV Supplier. Any additional technicians/stage managers may be supplied by the Client with approval from the Production Manager. All persons expected to operate technical equipment must be approved by the Production Manager prior to the Event. The A/V technicians are responsible for the setup and operation of all technical equipment and staging, and will arrive at time agreed upon with the Production Manager. All day-of requests for adjustment to the technical set-up and operations such as staging, lighting or microphones, must go through the technicians. Please note while there is overhead work being done and/or an elevated work platform lift is in use, the event space is a construction zone. All persons on the event space floor must have hard hats and steel toe boots. Client and staff will not be permitted in the event space if they do not have this personal protective equipment. The Event Agenda will note these periods if applicable. If a technician must use the lift, or set up risers or other heavy materials, two (2) or more technicians will be required. CO N N E C T I V I T Y & W I F I Event Hall A/V Packages are available from our A/V Services Provider, and can include: AUDIO • Permanently installed, zoned, loud-speaker system for live and record inputs • Handheld, lavaliere and podium microphones • Custom audio equipment and services VIDEO • Up to five laser projectors with screens (4.8 m x 2.8 m, 220” diagonal) surrounding the Event Hall • Integrated camera for live video capture and broadcast • Video monitors in series offer digital signage opportunities at the Event Reception and Bar • Custom video presentation, conference and capture equipment and services LIGHTING • Flexible and elegant environmental lighting customizing the Event atmosphere • Motorized sunshade and blackout blinds can customize the internal environment • Custom event lighting packages accessing multiple ceiling rigging points for Event and feature light installation If the house configuration for audio, video and/or lighting is substantially changed for an Event its restoration will remain responsibility of the Client and an additional charge may be incurred for A/V technicians to reinstate. Executive Meeting Rooms Plug and Play equipment includes: • Integrated sound system for presentations, conferencing and communication • Digital projector and motorized screens • Dimmable lighting and motorized blinds for control over ambient light Wireless Internet access is provided complimentary in all event spaces and meeting rooms. Internet access for conferencing and broadcasting is available for an additional charge. 12 Technical Specifications N OT E S : 13 FOOD & BEVERAGE C AT E R I N G FA C I L I T I E S P R E F E R R E D C AT E R E R S Clients are recommended to book catering for their Events directly with one of our Preferred Caterers. Preferred Caterers are approved and reputable food service companies that have gone through a competitive selection process. Catering set-up and breakdown time must be completed within the rental block as defined in the Event Agenda. Additional staffing charges may be incurred if Event requires additional setup time or if end time is extended. Client and selected caterer must participate in a pre-Event walk-through with Event Manager at least five business days prior to the Event. Client is responsible for removal of all food and waste at the end of Event, and returning all catering spaces in condition they were found and Client must ensure that this is included in Caterers contract. No outside food or beverage of any kind may be brought into the venue by the Client, its agents, or guests without prior written consent of the Events Manager. LANDMARK FEE The Catering kitchen equipment list includes: A 15% landmark fee will be included on Client’s Catering Invoice and will be remitted to the venue. • Reach in Refrigerator If Client chooses a caterer outside of a Preferred Caterer, a 20% landmark fee will apply and must be pre-approved by the Events Manager in writing. • Under-counter Refrigerators • Under-counter Freezer • Icemaker • Ware-washer • Soiled Dish table • Clean Dish table • Shelf Tables, Mobile Work Tables • Counters and Sinks • Utility Cards and Racks • Combi-Oven / Steamers • Hot Holding Cabinets E V E N T R E N TA L S Any rentals of tables, chairs, linens, glassware, and other event supplies must be rented from the Exclusive Event Rental Supplier: If, for whatever reason, the Vendor does not carry a specific item requested, Client will be responsible for procuring the item and getting approval from the Events Manager to install/place the item at the Event. THE BAR & LIQUOR SERVICE The Globe and Mail Centre is a fully licensed establishment. All alcoholic beverages are supplied and served by The Globe and Mail Centre exclusively. Liquor service will only be permitted between the hours of 11:00 a.m. and 1:00 a.m. All Beverage prices quoted are subject to 13% HST. Individual shots are not included in the Beverage Packages, and are available by consumption only. Please contact a Preferred Caterer from the approved list or the Event Manager to arrange for rental of any necessary equipment for food service. 14 EVENT PLANNING POLICIES AND PROCEDURES C A PA C I T Y Maximum capacities for various configurations and setups may depend on a number of factors and must be approved by the Events Manager before the Event. The maximum number of people based on configuration is indicated in the Space Configuration Chart (p. 7 of this document). The Client must confirm the expected Event attendance ten (10) days in advance of the Event. INSURANCE The Client is required to provide proof of $2,000,000.00 comprehensive general liability insurance. All suppliers that will be providing a service to the Client’s Event at The Globe and Mail Centre must also provide proof of $2,000,000.00 comprehensive general liability insurance. You must provide a copy (email) of the certificate of insurance to The Globe and Mail 10 days prior to your Event. The certificate of insurance must name as additional insured: The Globe and Mail Inc. 351 King Street East, Suite 1600, Toronto, Ontario, M5A 0N1 H E A LT H A N D S A F E T Y The Globe and Mail regards the safety of staff and guests as paramount and will reserve the right to veto any practice, scheduling, or the use of any equipment where its safe use cannot be guaranteed. DELIVERIES A receiving dock provides delivery access for vendors. Delivery appointments are required and must be confirmed five (5) days in advance with the Events Manager to ensure access to the delivery entrance and the venue. All vendors must follow The Globe and Mail’s policies and procedures. Failure to adhere to venue policies and procedures may result in damages and subsequent charges will be the responsibility of the Client. Please also refer to the Permitted Use section of the Venue Rental Terms and Conditions for additional fees that may apply. There is one (1) freight/service elevator in the building. • Door height: 8’ 0”/ 2.4 m • Door width: 4’ 5” / 1.3 m • Interior height: 11’ 5” / 3.4 m • Interior width: 4’ 6” / 1.3 m • Interior length: 8’ 4” / 2.5 m The shipping and receiving area is manned by security. Below are the rules for the shipping and receiving area: • All vehicles are subject to review and investigation by Security. • Drivers are not permitted to idle their vehicle or leave their motors running in the loading dock for any reason. • All use of the loading dock is limited to a time of less than 30 minutes during business hours. • Parking in the loading dock for any purpose other than loading or unloading will not be permitted. Drivers who park in the loading dock for unauthorized purposes run the risk of being tagged and/or towed. • Timely deliveries require the booking of the loading dock and freight elevator via the Events Manager • The maximum ceiling height of the loading dock is 14’ 5” The loading dock is located on the west side of Berkeley Street, immediately south of King Street East or immediately north of Front Street East. Please keep in mind that this area is reserved for pickups and deliveries. All other potential uses are strictly prohibited. 15 S H I P P I N G , R E C E I V I N G & S TO R A G E F LO O R , WA L L & C E I L I N G AT TA C H M E N T S The Globe and Mail, shall not have any liability for brokerage fees, border/customs clearance, loss or damage to items shipped to or from The Globe and Mail, by Client or by The Globe and Mail. In order to maintain the integrity and aesthetic quality of the Premises, nothing shall be posted, nailed, screwed or otherwise attached to columns, walls, floors or other parts of the building or furniture (“Attachments”) without the prior written consent of Events Manager. All Attachments must be pre-approved by Events Manager in writing 10 days prior to the Event and must be included on floor plan (ie; tape/ signage/ floor markers, banners etc.). Client may be required to purchase rated hardware. The Client shall be responsible for any damage caused by any Attachments. The Globe and Mail will not accept any goods unless prior arrangements have been made with the Events Manager. In the receipt, handling, care or custody of any property delivered to The Globe and Mail, for or by a Client, The Globe and Mail staff shall act solely for the accommodation of said Client. Limited materials, equipment and packages may be shipped in advance of an Event with permission of the Events Manager, no more than two (2) days prior to the date of the Event. S H I P P I N G I T E M S P R I O R TO YO U R E V E N T The Globe and Mail Centre The Globe and Mail 351 King Street East, Suite 1600 Toronto, ON M5A 1L1 Attention: Mauriece Dalupang Drape, fabric and/or soft goods must be certified flame retardant according to Ontario Fire Code. Certification must be presented and pre-approved by the Events Manager in writing five (5) days prior to Event. No materials can obstruct emergency exits or be attached to fire service signs or safety equipment. WAY- F I N D I N G Boxes must be clearly marked outside each box: The Globe and Mail may post the name of the Client or a description of the Client’s Event in the Ground Floor Lobby and Event space unless notified in writing by the Client that it does not wish the information so posted. • Paper signage affixed to building surfaces is not permitted. Company Name • Event Name • Event Date • Contact Name & Phone Number KEYS Only Globe and Mail staff are issued keys to The Globe and Mail Centre. V E N U E WA L K T H R O U G H A thorough walk-through based on the pre-approved floor plan with the Venue Supervisor and Client will be conducted upon arrival for set-up of Event. A thorough walk-through with the Venue Supervisor and Caterer will be conducted of kitchen facilities both before and after the Event. LADDERS The use of a ladders to climb higher than 6 feet is only permitted by venue staff. AMPLIFIED SOUND To lessen the impact of amplified sound for building users and the neighboring community, all Events must comply with City of Toronto noise by-law. Any Globe and Mail staff member can instruct a technician that sound levels be reduced to a level acceptable by The Globe and Mail if the neighboring spaces are being impacted by Client’s Event. Any potentially impactful sounds must be tested in advance of your Event, and a maximum threshold will be set. Disturbing noise in or around the event spaces and/or meeting rooms that infringe on the rights of other clients, guests or members of The Globe and Mail is considered a violation of the Contract and may result in immediate cancellation. As part of the Event planning process, the Client must obtain all appropriate approvals regarding the use of amplified sound during an Event. 16 M U S I C TA R I F F S PIANOS The Music Tariff includes both SOCAN and Re:Sound fees which are applied for all events that include live or recorded music. The Globe and Mail Centre does not have a piano. Any pianos must be provided by Client and the Globe and Mail can recommend suppliers that offer delivery and tuning services. SOCAN (the Society of Composers, Authors and Music Publishers of Canada) is a Canadian not-for-profit organization that focuses on providing Canadian and international music creators and publishers their performance rights. For more information about SOCAN visit www.socan.ca Re:Sound is a Canadian not-for-profit music licensing company dedicated to obtaining fair compensation for artists and record companies for their performance rights. Re:Sound is legally authorized to collect and distribute royalties for artists and record companies worldwide as payment for the public use of their music in Canada. For more information about the Re:Sound fee please visit www.resound.ca SMOKING AND SPECIAL EFFECTS Smoking is prohibited in all indoor and outdoor spaces. • The use of open flame or pyrotechnics is not permitted. Votives must be in glass votive holders. Battery-powered candles are suggested alternatives to flame. • Propane is prohibited. • Butane and all other compressed gases or flammables must be pre-approved by the Events Managers • Birdseed, bubbles, rose petals, confetti, rice, glitter, fake snow or organic materials (such as sand, dirt) may not be used or thrown • The use of hazers requires approval of the Production Manager, and specific providers may be required. Fog machines are not permitted. • Any weaponry must be pre-approved and used with all necessary safety precautions and permits where applicable. • Please note any materials designed to be in direct contact with the floor should not have any sharp edges capable of damaging the floor surface. • All materials and décor must be removed at the end of the Event, including any items no longer needed by the Client. Any items not removed will incur a disposal fee added to your post-Event invoice. SOCAN FEES The Client shall be responsible, and billed for, the mandatory SOCAN fee, which the Globe and Mail will remit to SOCAN on behalf of the Client. Room capacity Without dancing With dancing 1-100 $20.56 $41.13 101-300 $29.56 $59.17 301-500 $61.69 $123.38 Over 500 $87.40 $174.79 RESOUND FEES The Client shall be responsible, and billed for, the mandatory ReSound fee, which the Globe and Mail will remit to SOCAN on behalf of the Client. Room capacity Without dancing With dancing 1-100 $9.25 $18.51 101-300 $13.30 $26.63 301-500 $27.76 $55.52 Over 500 $39.33 $78.66 AT M ATMs are located in adjacent retail banks on Front and King Streets. If the Client would like an on-site ATM, please contact the Events Manager for rental options. WA S T E D I S P O S A L A N D R E M O VA L Garbage and Recycling facilities are limited and the Globe and Mail Centre anticipates 5-6 regular bags each of garbage and recycling per Event by on-site staff. Caterers are responsible for all waste they create during food prep and service. If Caterer does not remove waste, Client is responsible for removal. All commercial packaging, empty boxes, sets, décor, signage etc. must be removed by the Client or designated vendor responsible for tear down of equipment. All waste and 17 recycling must be removed via freight elevator only. Any additional or unexpected garbage or recycling managed by Event space Staff will result in a Waste Removal charge added to Final Invoice. Event Marketing The Globe and Mail endeavours to minimize waste as part of our general Green Practices. Clients are encouraged to consider ways to minimize Event waste and recycling produced. Foam packaging and service equipment is strongly discouraged. Client is not permitted to use The Globe and Mail and/or The Globe and Mail Centre logos without the prior written consent of The Globe and Mail. DAMAGES Liability for damages to the premises during set-up, Event, and tear-down of Event will be charged accordingly. Client will be held responsible for the members of their group, including all attendees and vendors. The Globe and Mail assumes no liability or responsibility for personal property or equipment brought into the Premises. Personal effects and equipment must be removed from the venue at the end of the function, unless prior arrangements were made with Event Manager for next-day pick up. Long-term storage is not available and disposal will be charged accordingly. Helium balloons are permitted however a cost for a technician may be charged for retrieval of balloons from overhead. U S E O F G LO B E M A R K S A N D LO G O S Client is permitted to use “The Globe and Mail Centre” name (and not logo) solely to indicate Client’s use of the venue for Client’s Event on invitations or event listings, and shall not suggest that their Event is affiliated with or presented by The Globe and Mail or by The Globe and Mail Centre. Any other use of The Globe and Mail and The Globe and Mail Centre name is restricted and must be approved by The Globe and Mail in writing. Where Client is permitted to use The Globe and Mail Centre or The Globe and Mail’s logos, brand, trade names and marks (“Globe Marks”) , Client must: (i) comply with any instruction on the use of Globe Marks (e.g. brand guidelines), (ii) only use Globe Marks in connection with the Event; (iii) stop using the Globe Marks following the end of the Event and (iv) not alter Globe Marks in any way; (v) ensure that any use respects the brand and reputation of The Globe and Mail and The Globe and Mail Centre. SOCIAL MEDIA Multi-media, social networking websites, blogs and internet posts for both professional and personal use postings by the Client, its agents, or any guests must not contain any information that is confidential or proprietary to The Globe and Mail or to any third party that has disclosed information to The Globe and Mail. The Globe and Mail reserves the right to request the removal of any posts that it determines to be inappropriate in its sole discretion. Any posts must respect the brand and reputation of The Globe and Mail and The Globe and Mail Centre. In the Event Questionnaire, Clients will be asked for preferences regarding listings and features in The Globe and Mail Centre site and Social Media before and/or after the Event. Any links or Event details for feature can be sent to the Sales and Marketing Manager. 18 Emergency Procedures EMERGENCY EXITS In the event of an emergency, please note the following procedures: Signs are posted throughout the floors indicating locations of emergency exits. Most signs will include an arrow indicating the direction of the emergency exit. FIRE PROCEDURES Should you discover smoke or fire on your floor, immediately activate a fire-pull station. Manual pull stations are located outside each stairwell door as well as beside any door that is equipped with a magnetic lock. Pulling this emergency device will cause alarm tones throughout the building and will release doors equipped with magnetic locks, including stairwell doors. 351 King Street East has a two stage fire alarm system. A L E R T TO N E S ( 1 P I N G TO N E S ) Alert tones indicate there is an alarm condition in the building, but it does not affect your floor. When you hear alert tones, please adhere to the following safety procedures: 1. Stand by and prepare to evacuate. 2. If there is a requirement to evacuate, you will be notified by the Fire Alarm System (Evacuation Tones) and/or Emergency Voice Communication System E VA C U AT I O N TO N E S ( CO N T I N U O U S TO N E S ) Evacuation tones indicate that there is an alarm condition in the building that does affect your floor. When this occurs, please adhere to the following safety procedures: • • • Leave the floor via the stairwells. Do not carry items such as coffee cups, purses, back packs, etc. down stairwells during evacuation. Do not attempt to use the elevators. Once you have exited the building, proceed to your company’s designated meeting location – away from the building in alarm – and await further Instructions. Once the emergency has cleared, announcements will be conducted advising that the evacuated floors can be repopulated. Security and Life Safety Officers will conduct sweeps of the stairwells to ensure that all persons who needed to evacuate have done so safely. Upon discovery of fire: • • • • • • • • Remain calm. Leave fire area(s). Close all doors behind you. Do not lock doors. Activate the fire alarm system as soon as possible, use the pull station. Exit the building via the nearest exit. Telephone the City of Toronto Fire Services by dialing 9-1-1. Never assume this has been done. Give the correct address: 351 King Street East, the location of the fire, and your name. Do not return into the building until it is declared SAFE to do so by a Fire Official. Immediately upon hearing the fire alarm: • • • • • • Remain calm. Exit the building via the nearest exit. Close all doors behind you. Call 9-1-1. Listen for instructions. If you encounter smoke in an exit, consider using an alternative exit. When you leave the building: • • • • • Before opening a door, feel the door and the doorknob for heat. If the door is hot, remain in the area and ensure the door is unlocked. Dial 9-1-1 and alert them to your location. If the door is free of fire and/or smoke, close the door behind you and leave by the nearest exit. Close all doors behind you. Assist those who require assistance leaving the building. (only if safe to do so) Use an alternative exit if you encounter smoke in the stairway. If you cannot leave the building: • • • • • • Close the door but leave it unlocked to ensure entry by the Fire Department is possible. Dial 9-1-1. Seal all cracks where smoke can enter by using wet towels or sheets. Keep low to the floor if smoke enters the room. Wait to be rescued. Remain calm. Do not panic. Listen to instructions. Meeting Place: • All Clients, guests and staff should go to the Staples (250 Front Street East) and remain at this meeting point until it is safe to return to the building. Only the City of Toronto Fire Department has the authority to declare the building safe to enter. 19
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