Referrals
The ICMS can make referrals
for some categories of support
including the following:
Case Management
The ICMS can assist people with
case planning to address complex
needs.
• Transport
• AOD Programs
• Crisis Accommodation
• Domestic Violence
• Income Support (Centrelink)
• Housing
• Legal Advice
• Medical
The ICMS is a voluntary program. The program
works collaboratively with other service
providers. Whilst accepting most eligible referrals
the program requests clients are fully consulted
prior to referral.
Advocacy
The ICMS can act on behalf of
clients as an advocate for the
following:
• Court Support
• Territory Housing Applications
• Priority Housing Applications
• Income Support (Centrelink)
• Letters of Introduction
• Financial Exclusion
• Medical Issues
Advocacy will be provided through the
attendance of meetings, court proceedings,
letter writing, email and by phone.
TANGENTYERE
COUNCIL
Contacts
4 Elder Street, Alice Springs, 0870
Ph: 08 8951 4222 (Reception)
Fax: 08 8955 5561
[email protected]
http://www.tangentyere.org.au
Office Opening Hours
Monday to Friday
9am– 12pm, 2pm– 4pm
After Hours
Tangentyere Patrols:
Ph: 08 8953 3110
ICMS
Incorporating:
• Return to Country
• Tangentyere Card
• Emergency Relief
• Referrals
• Advocacy
• Case Management
We provide support
to people who are
• Sleeping Rough
• Homeless
• ‘At Risk’ of Homelessness
• Remote Community Visitors
• Released Prisoners
• Escaping Violence
Return to Country (RTC)
RTC assistance is provided to
people to travel home when
stranded in Alice Springs.
Travel must be to the person’s home address.
Assistance is provided in the form of bus tickets,
fares or fuel vouchers. Clients are required to repay
the cost of travel plus 10% for adminstrative costs.
Repayment is made through Income Management
or Centrepay Deductions. RTC is by appointment
only.
Requirements for RTC
• Centrelink Income
• Income Statement
• Evidence of Address
Service Area
• Communities (NT, SA, WA)
• NT Towns
• Regional SA and WA
• SW Queensland
• Adelaide, SA
Emergency Relief (ER)
Tangentyere ID Card
The Tangentyere Card is photo ID
which is accepted by banks and
service providers.
The program needs to apply for a birth extract
from Birth, Deaths and Marriages (BDM) before
it can issue a card.
People will need to bring the following
items
The ICMS can assist clients
facing financial hardship
through provision of
Emergency Relief.
(Limits apply)
The types of financial assistance
are as follows
1. Food Vouchers
2. Accommodation
3. Funeral Travel
4. Blankets (1 per person)
5. Utility Bills
6. Rent Arrears
• 2 forms of ID (Pension, Medicare, Bank card etc)
• $20 (1st Card)
• Birth Certificate (advised for same day service)
ER is by appointment only.
Clients are only eligible to apply for food
vouchers once every 6 weeks and other
financial assistance once every 6 months.
Eligibility is subject to assessment.
Please note: NT applications take 1-3 days;
interstate applications take 3-4 weeks.
Requirements for ER
Replacement cards $5
Annual renewal $20
• Income Statement or Pay Slip
• Relevant Tax Invoice or Bill
• Eligibility Assessment
• Willingness to be referred to a
support program.