JULY 2015
about integrated healthcare
Miles of
Smiles
Supporting
National Smile
Month see page 6
DIABETES WEEK THINK FAMILY TOWPATH VOLUNTEERING DEAF AWARENESS WEEK NEW LEAF
MESSAGE
This month sees the Trust hold
its Annual General Meeting and
Annual Members’ Meeting, on
Friday 24 July at the East Midlands
Conference Centre in Nottingham
from 11am to 3pm.
The theme for the day is ‘A Year of
Change’ – reflecting on the significant
changes that have taken place at the
Trust over the past year and what
they mean for the future of the
organisation, including becoming
authorised as a Foundation Trust
and the appointment of a new Chief
Executive.
Teams from across all Trust services
will be joined by our partner
organisations in the event’s interactive
exhibition to showcase how they
have developed and changed. They
will be demonstrating examples of
Supporting mental health
awareness at HMP North Sea Camp
FROM THE BOARD
excellence and good practice which
have improved quality and efficiency,
leading to benefits for service users,
patients, carers and staff. The formal
meeting will include a review of the
past year at the Trust and look ahead
to our plans for the future.
If you would like to come along,
there is still time to register – visit
www.nottshealthcareagm2015.co.uk or
call 0115 993 4567 before 15 July.
This will be my first Nottinghamshire
Healthcare AGM and AMM, so I am
looking forward to what I have been
told is always a really interesting day
with people who are passionate about
providing high quality healthcare.
My first few months with the Trust
have been a really busy time and
I would like to say thank you to
The Mental Health Team at HMP North Sea Camp supported the Mental Health Foundation’s annual
health and wellbeing awareness campaign this May with a promotional event within the prison.
Prisoners were given the opportunity
to meet in-house services that provide
support and treatment, including the
Integrated Mental Health Team, Age
UK, Addaction, and the Listeners.
everyone who has made me feel so
welcome and supported me as I have
settled in. I look forward to meeting
more of you on the 24th and over the
coming months.
Simon Crowther,
Executive Director of Finance
The event also featured Nottingham
City Let’s Talk – Wellbeing and
steps2change Lincolnshire, which both
provide a range of therapies in the
community for people experiencing
common difficulties such as feeling low,
anxious or stressed.
The aim was to raise awareness of
mental health problems and break
down the stigma that exists within the
prison. It was encouraging that the day
was so well attended by both prisoners
and staff.
A prize draw was organised, with the
prisoners being asked: “On 23 May
2014, the prison population in England
and Wales was 84,305. According to
the Mental Health Foundation, how
many of those prisoners had a mental
health problem?”
Throughout the day 57 prisoners
entered the draw and there was lots
of debate over the question. The
answer was later revealed as 75,875 –
equivalent to nine out of 10.
New Diabetes programme
launched during Diabetes Week
County Health Partnerships’
(CHP) Nutrition and Dietetics
Department launched a new
free NHS course for people with
Type 2 diabetes during Diabetes
Awareness Week in June.
The DESMOND (Diabetes Education
and Self-Management for Ongoing
and Newly Diagnosed) programme is a
six-hour course designed to help people
gain an understanding of the condition
and provide practical skills to manage it
effectively. The first of 70 sessions started
in June and will be available to people
with Type 2 Diabetes living in Mansfield,
Ashfield, Newark and Sherwood.
with the right knowledge and education
these risks can be minimised.
“The DESMOND programme is about
changing people’s lifestyles so that
they can manage their diabetes. We
want to inform people so they can
make their own choices. There are
misunderstandings about diabetes and
some people don’t realise the seriousness
of the condition.”
Each course is
delivered by
qualified
healthcare
professionals
and delivered in a
group to increase
Sarah Kostewicz, CHP Diabetes
Educator said: “Type 2 diabetes
can be devastating if poorly
managed with complications
including blindness,
heart disease and foot
amputations. However,
2
Participants attending
the DESMOND course.
A big thank you goes to Greg
Cejer from IMB who donated a
box of chocolates as the prize, and
congratulations to the winner.
Parading
with Pride
healthcare professional contact time.
This also encourages positive interactions
between group members.
Bernie Stribling, DESMOND National
Director, said: “People with diabetes
have a demanding condition to manage,
yet on average they see a healthcare
professional for an hour a year only.
“Structured education programmes are a
proven method to enable supported selfcare in diabetes. Based on a solid bed
of evidence, DESMOND
provides a blueprint
to maximise the
precious contact
time between
a healthcare
professional
and
l-r Rachael
McKown, Laura
Simms and
Sarah Priestley
Left: Hayley Spencer,
Specialist Diabetes
Dietitian and Anna
Clark, Advanced
Specialist Diabetes
Dietitian at Kings
Mill Hospital, raising
awareness during
Diabetes Week
their patient – ensuring the person
can leave with an agreed set of goals
addressing their needs based on their
latest test results.”
If you are interested in attending
this course please contact your GP
or health professional. Further
information on the DESMOND
programme can be found at www.
desmond-project.org.uk
Providing more education and
awareness to help people remain
healthy and prevent ill health is
part of a new Self-Care Strategy
within ‘Better Together’; a health
and social care transformation
programme across Mansfield, Ashfield,
Newark and Sherwood. For more
information on Better Together and
the Self-Care Strategy visit www.
bettertogethermidnotts.nhs.uk
In January we achieved the accolade of
Number One Employer in Stonewall’s
Workplace Equality Index. This was a
huge achievement which gave recognition
to the fact that we strive to promote,
create and provide a working environment
in which LGBT staff, the people who
use our services and their carers can be
themselves if they choose to be.
The annual Nottinghamshire Pride Festival
and Parade takes place on Saturday 25
July this year. As in previous years, we are
going to take part in the march and have a
Trust stand which will showcase our work
and our support for the LGBT community.
This year it would be fantastic if we could
have an even greater presence on the day,
and so are inviting all staff to join us on
the march, which will leave Castle Gate at
11.30am, and to be involved in our stand,
from 12pm, if you can.
To join us and show your support, please
email [email protected]
For more information about Pride please
visit www.nottinghamshirepride.co.uk
Positive July 2015
3
Staff from left, Marion Peet, Receptionist; Cathy
Mitchell, HCA; and Rachel McVeigh and Tanya
Palmer, Staff Nurses
Celebrating special
memories through cognitive
stimulation therapy
In May, staff at the Lawrence Day Services in Mansfield and Ashfield, held a tea party reminiscence
session for their clients, themed around childhood memories and the 1940s.
The event was timed to coincide with the 70th
anniversary of VE Day and to promote Dementia
Awareness week.
Staff dressed in 1940s’ style and served up a cream
tea, using a china tea service. The day room was also
decorated with vintage bunting, corner shop memorabilia
and various posters.
“The clients enjoyed the morning, sharing precious
memories of their own childhood and that of their
children,” said Jane Norwood, Day Services Manager.
“We played some forties music and the clients had
a ‘sing along’, which linked in with ‘singing for the
brain’. During the event, everyone benefited from the
stimulation of the music and the visual effects, all
focusing on the long term memory and making them feel
good about themselves.
“Feedback from the clients was that they thought the
morning had been a lovely experience and it had brought
back so many happy memories. They thanked all the staff
for the effort that they put in to make the morning so
special.”
For further information about cognitive stimulation
therapy, contact Jane Norwood, Day Services Manager on
[email protected] or call 0115 956 0857.
Raising
awareness
(and funds)
for dementia
care
The Rapid Response Liaison
Psychiatry (RRLP) team held an
information stand at King’s Mill
Hospital to mark Dementia Awareness
Week in May.
In addition to the information they provided
about RRLP and dementia, they ran a cake
stall and raised £279.69 for the dementia care
appeal at King’s Mill.
From left, Rebecca Saunders,
Clinical Team Leader; Carla
Hanson, Liaison Nurse and Jo
Jordan, Assistant Practitioner
All funds are going to Ward 52, Medical and
Mental Health Unit to make
environmental improvements
for dementia patients.
4
Positive July 2015
5
Teams get together to mark
International Nurses’ Day
Celebrating
International
Nurses’ Day
The five integrated care teams across
Mansfield and Ashfield came together in
May to mark International Nurses’ Day
with a ‘Great British Nurses’ Day Bake Off’
competition at Ashfield Health Village.
Above: Ibtisam Salim and son Muhammad Noor
Right: From left, team members Rebecca SoongTowell, Julia Wilkinson, and Justine Halls
Staff baked a variety of cakes with a nursing theme (some
more gruesome than others!), with names including The
Bristol Stool Chart, All You Need is a Nurse, and The 6 Cs.
Paul Smeeton, Chief Operating Executive had the ‘arduous’
task of sampling and judging all the entries, with first prize
going to Leah Hall, Community Staff Nurse (pictured).
Deb O’Brien, District Nurse, said: “It
was really nice to see staff coming
together and taking time out as a
team to enjoy a light-hearted cake
competition, but not forgetting the
importance of recognising all the hard
work we do day-to-day as a team.”
Baking prize winner Leah Hall
with judge Paul Smeeton
H2O is the way to go!
The Trust’s Oral Health Promotion Team
supported National Smile Month (18 May to
18 June). Working with local dental practices
and schools they promoted the importance of
looking after ‘small smiles’ through the ‘H2O is
the way to go!’ campaign.
The Tooth Fairies from the oral health team reached
out to over 1,500 children and their parents at local
schools, to encourage drinking water instead of sugary
options to help protect those ‘small smiles’. The children
were given colourful water bottles, toothbrushes and
toothbrushing charts to keep them motivated over the
summer.
Julia Wilkinson, Head of Oral Health Promotion said:
“We are really pleased with the number of schools that
wanted to take part in ‘H2O is the way to go!’ By
working together with schools and families we can
help stamp out bad habits and improve the smiles of
our children.”
Dental practices also encouraged their younger
patients to complete fun and educational activities
6
to highlight the importance of looking after smiles through
good oral hygiene and swapping sugary drinks for water.
“We’re starting a sugar campaign now at the practice, and
we’re looking forward to it,” said Sian Fisher, dental nurse
from the Plains Dental Practice.
Chief Executive of the British Dental Health Foundation,
Dr Nigel Carter OBE said: “I’m delighted that the
Nottingham Tooth Fairies have joined the thousands of
organisations in engaging with National Smile Month.
It is a great reflection of local community spirit and an
excellent way to promote good oral health.
“By making an event as fun and imaginative as possible,
we hope it will inspire more people than ever before
to join in the fun while delivering the British Dental
Health Foundation’s three key messages for good oral
health: brush for two minutes twice a day with a fluoride
toothpaste, cut down on how often you have sugary foods
and drinks, and visit the dentist regularly, as often as
they recommend.”
For more information please visit www.smilemonth.org
and www.nottinghamoralhealth.com
Children and families at
the session at Richard
Bonington Primary &
Nursery School
Positive July 2015
7
MIND sales at Arnold
Lodge benefit both
patients and the charity
The Therapy Services department at Arnold Lodge
set a new ‘personal best’ in April with its most
successful MIND sale to date, raising an amazing
£351.50 for the charity.
For the last three years, staff from the MIND shop have held a
sale within Arnold Lodge, offering discounted clothing and other
‘nearly new’ items to patients who, at the time, do not have any
Section 17 leave into the community.
The sales are especially important to the patients who are on
a lower income and struggle to afford to buy clothing from
catalogues. They have become a highlight in the patients’
calendars as they are also a social event where they can interact
and browse through the items, bringing a level of normality to
their lives.
The sales were initially planned for once a year, but are now held
more frequently as it was immediately obvious that the concept
was hugely popular. This year Therapy Services will be hosting
three sales to meet demand from the patients.
The manager and staff of the local MIND shop say they love
attending these sales because of the atmosphere generated
when the patients start shopping. “We weren’t sure what to
expect but have grown to love these sales and chatting with the
patients,” said Georgina, Manager of the MIND Shop.
Arnold Lodge Therapy Services has been working closely with
MIND for many years and have developed a fantastic working
relationship. The Workskills programme has arranged over 25
placements for patients to gain vital work experience within
the local shop across the whole range
of roles, from sorting the items to
working on the till and serving
the public.
What patients say about the sales:
“I found it positive for me because of the amount of items
on sale.”
“It was awesome.”
“Very reasonably priced items, which was brilliant for me
because I’m on hospital money.”
“It was nice to be able to actually shop for clothes and not have
to browse through catalogues.”
“I found the shopping experience therapeutic.”
“I really enjoyed buying presents to send out to my family.”
“It felt good to support a worthwhile cause like MIND who work
hard to support people with mental illness.”
“The staff from the MIND shop were really nice, I enjoyed
chatting with them and they seemed to enjoy being in the unit.”
Have Your Say
The Trust is currently asking for people’s views on
some proposed changes within mental health services
in the City and County.
Within Adult Mental Health Services, we are proposing
to close two rehabilitation units; Heather Close in Mansfield
and Broomhill House in Gedling. A further Community
Rehabilitation Team serving the Mansfield and Ashfield area
will be created and the successfully developed Community
Rehabilitation Team serving residents of the City and
South County of Nottinghamshire will be expanded. These
developments will allow more people to be supported
to meet their rehabilitation need in their own homes,
optimising recovery in the home environment.
To have your say on these proposals and find out more visit
www.nottinghamshirehealthcare.nhs.uk/haveyoursay or
contact the Trust for a hard copy of the proposal document
at [email protected] or write to The
Communications Team, Nottinghamshire Healthcare NHS
Foundation Trust, FREEPOST MID30082, Nottingham, NG3
6ZX.
Public meetings will be held on:
• 16 July, 10.00am – 12.00pm at The Towers, Botany
Avenue, Mansfield, Nottingham, NG18 5NG
• 17 July 10.00am – 12.00pm at St Georges Centre, 91
Victoria Road, Netherfield, Nottingham NG4 2NN.
The deadline for comments is 28 July 2015.
8
Making our
healthcare
services
sustainable
There is considerable debate about what being
sustainable means and how this relates to
healthcare and the services we provide as a Trust.
Health professionals now recognise how critical the
environment is to our health, with climate change being
described as “the biggest threat to global health in the 21st
century.”
By ensuring that sustainability is at the heart of our service
and decision making, we can minimise environmental
impacts and enhance the health of both individuals
and their communities. It is important to safeguard the
environment, so that we have a healthy and sustainable
world to live in. The Trust is also proposing changes to Child and
Adolescent Mental Health Services (CAMHS) and
Perinatal Mental Health Services. With the aim of
creating a ‘hub’ for children, young people and families,
we are considering moving the Adolescent Unit (creating
more beds) and CAMHS community services along with
the Mother & Baby Unit and outpatient facilities for
Perinatal Services, to a vacant site on Mansfield Road
currently known as The Cedars Rehab Unit, Foster Drive.
The proposal requires a significant investment, and will be
presented to the Trust Board for approval in September
2015. The feedback we receive will form part of this
presentation.
There are a number of ways you can find out more and let
us know what you think:
Come to one of our public meetings:
• Wednesday 1 July 2015, 7.00pm – 8.30pm at Sherwood
URC Community Hall, 1 Edwards Lane, Nottingham,
NG5 3AA.
• Tuesday 28 July 2015, 5.15pm – 6.45pm at Central
Library, Angel Row, Nottingham, NG1 6HP.
Find out more and have your say online:
www.nottinghamshirehealthcare.nhs.uk/haveyoursay,
complete our survey at www.surveymonkey.com/ithinkCYPeri
or contact [email protected] or telephone
0115 854 2283. You can also let us know your thoughts
on Twitter: #ithinkCYPeri
Please submit your feedback by 7 September 2015.
Sustainable Action Planning (SAP), a programme run
by the Centre for Sustainable Healthcare, provides a
framework for clinical teams to take localised action,
helping them become more sustainable. It involves asking
questions such as ‘What issues are most important to our
team and our patients? What are our biggest environmental
impacts? What can we influence?’
The Trust’s Environmental Team is keen to explore the SAP
programme and is looking for willing clinical teams to get
involved. If you are interested, please contact the team at
[email protected]. Further information about
SAP is available at www.sap.sustainablehealthcare.org.uk.
Sustainable Care month
July is Sustainable Care month at the Trust, and the
Environmental Team is putting together a resources page
on the intranet to encourage idea sharing between Patient
Green Groups. Do you know of a patient group at your
site who may have ideas to share, or who may benefit from
this resource? We are looking for session plans, ‘how to’
guides, quizzes, workshops and other activities with an
environmental focus. Get in touch with the Environmental
Team or visit the ‘Environmental Issues’ pages of the
Intranet to find out more.
Interested in environmental issues? Why not become
a Green Champion and join a growing network of likeminded individuals across the Trust who are working
together to make environmental improvements. Email
[email protected]
Positive July 2015
9
Are you Care Act aware?
The Care Act 2014 came into force on
1 April 2015, introducing a new legal
framework for meeting an adult’s care
and support needs, together with
those of their carers.
Partner agencies have a legal duty to
work closely together to ensure that care
and support services are delivered in a
co-ordinated manner. The Act requires
professionals to think about each adult
as an individual and to promote their
wellbeing and independence. All decisions
made by professionals must be person-led
and outcome-focused with the needs,
wishes and feelings of the adult kept at
the centre of the assessment and decision
making process.
The Act also introduces statutory duties
in relation to the safeguarding of adults
at risk of abuse or neglect, including
a revision of the categories of abuse.
These include the new categories of
modern slavery, domestic violence and
self-neglect. Professionals must ensure
that safeguarding is made personal to
Members of the
Safeguarding team
Think Family
for safeguarding
Nottinghamshire Healthcare marked
United Nations’ International Families
Day on 15 May by celebrating the
launch of the new Trustwide Think
Family safeguarding strategy.
A special Think Family flag was raised
at Duncan Macmillan House by Simon
Smith, Executive Director for Local
Services, followed by a special outdoor
Think Family roadshow. Simon spoke of
our staff’s positive work in supporting
children and adults and their families and
how the Think Family strategy seeks to
secure better outcomes by co-ordinating
the support provided.
The event was well attended by
colleagues from across the Trust and
partner agencies.
Amanda Clayton, Chair of the
Think Family subgroup said: “It was
10
Feedback on Think Family roadshows:
“It was an
interesting, eye
catching display.”
encouraging to see so many people take
time out of their busy schedules to attend
this event. The Think Family subgroup
will continue to work over the next 12
months to ensure this remains a priority
for all staff.”
“You need to get
this information
out to all staff.”
The Trust will focus on ensuring the
strategy is embedded across all services
over the next year. Julie Gardner,
Associate Director for Safeguarding
and Social Care, added: “The Think
Family launch is very timely with the
commencement of the Care Act in April
and we now have a great opportunity
to secure safeguarding across the Trust
through the Think Family strategy.”
“You need to make sure
that each and every staff
member ‘thinks family’.”
Look out for a roadshow near you, or if
you would like to arrange a roadshow for
your service area, contact John Stocks on
[email protected].
“Very impressed with the
structure and content of
the information provided.”
“The handouts
are very useful.”
the adult concerned and that they are
supported as far as possible to make
their own choices and retain control of
how they wish to live. All safeguarding
activity should be underpinned by
the six key principles set out in the
Act: empowerment, prevention,
proportionality, protection, partnership
and accountability.
The Act has also created a new role of
Designated Adults Safeguarding Manager
(DASM) to whom allegations against staff
concerning adults should be reported. The
Trust’s DASM is Julie Gardner, Associate
Director for Safeguarding and Social Care.
You can find out more on the Social Care
Institute for Excellence (SCIE) website
at www.scie.org.uk or by emailing your
Safeguarding Lead:
• Local Services – Rosie Roosevelt on
[email protected]
• Health Partnerships – Carol Williams on
[email protected]
• Forensic Services – Amanda Clayton on
[email protected].
Simon Smith at
the Think Family
event
Updating our
systems to support
better quality care
A great achievement
for Natalie
As part of the continuous service improvement
activities within the Trust and particularly the
ongoing Electronic Patient Record (EPR) programme,
the Trust’s Mental Health information system (RiO)
is being upgraded to a new version.
Natalie has worked at Lings Bar Hospital for more than five
years, after starting as a Band 2 Healthcare Assistant. In 2014
she was appointed to a Band 3 Senior Healthcare Assistant
post on Forest Ward where she has flourished, assisting
the staff nurses by taking on responsibility for wound
care, continence care, and
infection control.
The expected benefits of this update include the potential
to foster patient participation and lead to better quality
care.
Plans are being made to start the implementation with
Local Services and Low Secure and Community Forensic
Services, with Medium and High Forensic Services
following some time afterwards. The upgrade will allow
staff to update RiO records away from the office, as well
as improving the system navigation and enabling a pilot of
e-prescribing.
For further information contact Edi Herridge, HIS Projects
and Communications Manager on 0115 969 1300 ext
14782.
Well done and good luck to Natalie Griffiths, who
has been successfully selected for Open University
undergraduate nurse training.
“Natalie was one of
only three people in the
Midlands to be allocated
a place on the Open
University course,” said
Angela Gamble, Deputy
Ward Manager.
“We are all delighted for
her as she has worked
hard, has high standards
with patients and their
care, and has strived to be
the best she can be.”
Positive July 2015
11
Arnold Lodge
makes a difference
through towpath
volunteering
As a volunteer with the
Canal and River Trust,
Richard Eltringham,
Occupational Therapy
Assistant Practitioner
for Horticulture,
wanted to share this
valuable experience
with the patients of
Arnold Lodge.
His decision was inspired by
the benefits of volunteering.
He said: “Research suggests
that volunteers are not
just concerned about the
environment, but seek
out personal benefit from
working outdoors such as
meeting new people, learning
new skills, and improving
their health and wellbeing.
“This type of volunteering
is also a form of pro-social
behaviour that involves giving
something back to society.”
Working alongside colleague
Tom McDade and Tom
Freeland, Canal and River
Trust Volunteer Coordinator,
Richard started up a new
patient group. Keen to get
going, the patients started off
by scraping and painting lock
gate number 48 of the Grand
Union Canal at Cossington
Mill, Leicestershire. Painting
stopped to help raise the
paddles and open the lock
gates for the occasional
passing boats.
“We aim to continue
providing volunteering
opportunities with the Canal
and River Trust for those
patients with community
leave,” said Tom McDade.
“We will also look at
developing opportunities for
those patients without leave
by making components in the
workshop to help keep the
canal and rivers accessible to
all.”
Top: Towpath volunteers out for lunch
Above: The Lock Keeper
Right: Synchronised painting
12
Feedback from the patients
included:
“It felt so good to be given
the trust and responsibility. I
did not want to leave because
I was having so much fun. I
would advise other patients
to go as it is so beneficial.”
“It was good.”
“I found being by the canal
a relaxing experience. It was
nice and peaceful.”
“A sense of normality, fresh
air, working with other
people.”
Developing our
future leaders
This month we meet Sue Christian, the sixth of
twelve staff from across the Trust who we’re
introducing in Positive as they transition from
being Led to being Leaders, through our yearlong leadership development programme.
I started working for the
Trust in 1993 as Day Care
Officer within Mansfield
Day Services working
with Adults with Learning
Disabilities. In 2002, I joined
the recruitment team at The
Forest in Mansfield. Seven
years later the Forensic
recruitment team moved
to Rampton Hospital and
joined the Human Resources
Team. I gained an insight
to what happens in the HR
world. It was totally different
to recruitment and I found
myself becoming more
curious about this type of
work.
In 2010 I was given the
opportunity to act in to
an HR Advisor role. The
knowledge and experience
I gained during this period
was beneficial to me as
when the post become
vacant, I applied and was
successful. I was then given
the opportunity to do my
CIPD qualification.
Without the continuing
support from my colleagues
and managers I may not be
where I am today. When the
Led to Lead programme was
advertised, I thought it could
give me an opportunity to
learn more about the Trust,
who makes the decisions
and how they are made
and also give me a greater
knowledge of leadership.
The members of the group
meet regularly and share
ideas and successes we have
in our work. We have met
with some Trust Executives
who have given us an insight
into their working lives and
Sue Christian
how they have progressed
through their careers. We
attend the monthly Executive
Leadership Council, where
we are able to meet a variety
of people, who we perhaps
may have heard of but
never met or seen. We have
mentoring sessions which
are really useful. I was a little
nervous about this part of
the programme to begin
with, but my mentor Terry
Dean, Head of Facilities in
Local Services, put me at
ease straight away.
I am hoping this journey
I have been on so far can
continue and I would
recommend this programme
to anyone who wants to
progress in their working
lives. The new people I have
met during this programme
have been a great help. It’s
given me the courage to go
outside of my comfort zone
and to volunteer to be in the
thick of things, instead of
sitting on the side lines and
with a great team behind me,
I know I can achieve anything
I can put my mind to.
Sue Christian, HR Advisor
Positive July 2015
13
Michelle Bateman, Associate Director
Nursing, Quality and Patient Experience
(centre) with members of the team
Professor
Martin Orrell
Focusing on research
and innovation
The Trust’s Executive Leadership
Council (ELC) meeting in May
focused on research and innovation
and its influence on changing
services to ultimately bring benefits
to patients and service users.
Professor Martin Orrell, Director of
the Institute of Mental Health (IMH),
a partnership between the Trust and
the University of Nottingham, was the
guest speaker on the day and presented
his vision for the future.
Julie Hankin, Executive Medical
Director said: “The research agenda is
one of the four priorities articulated by
Chief Executive Ruth Hawkins, and is
one of the priority objectives that I am
leading and supporting for the Trust
this year.
“We used the ELC as an opportunity
to see the scope of some of the
14
Trust’s research and innovation and
I want to express my thanks to the
ten presenting teams, and their ELC
member sponsors.”
The event included a ‘carousel’ of
stands from various teams, with
information on research projects
from across the Trust. These covered
areas including Gender Dysphoria,
psycho education for bi-polar disorder,
spiritual and pastoral care, trauma
in personality disorder, dialectical
behaviour therapy, speech and
language therapy and integrating
research and clinical practice.
Feedback from the Council members
included; “it was an energising event
that demonstrated how to put research
into practice” and “it was thought
provoking, and wonderful to hear
about several of the very exciting
research projects – especially those that
used frontline staff and effected real
change for patients.”
National recognition
for pressure ulcer work
Congratulations go to
the Trust’s Tissue Viability
team, which has been
shortlisted for a national
Patient Safety Award, in
the Patient Safety in Care
of Older People category.
pressure relieving equipment,
to care home managers
responsible for the quality of
care. It includes a workbook,
DVD and competency tool for
staff to work through at their
own pace.
The team has been recognised
for its work to reduce
pressure ulcer development in
vulnerable care home residents
across the County and
Bassetlaw, after it developed
a new training package in
response to the needs of care
home staff.
The launch in August 2014 in
Bassetlaw was accompanied
by a drive to strengthen the
existing tissue viability link
champion network, to build
on relationships between
homes and the tissue viability
team, share good practice
across homes and encourage
local engagement and
ownership.
The new package has been
designed for all staff – from
carers, cooks and general
maintenance staff responsible
for setting up and checking
“Research suggests that
around 60 per cent of care
home residents are at risk of
developing pressure ulcers
and the majority are thought
to be avoidable if the correct
preventative strategies are in
place,” said Karen McEwan,
Quality Improvement Matron.
tests when identifying
any skin redness, and can
recognise those residents at
risk and ensure appropriate
interventions are in place to
reduce those risks.
“The impact of a pressure
ulcer on an individual can be
severe and particularly for
those who are already frail
and vulnerable. This includes
reduced quality of life such
as pain, social isolation, loss
of self-esteem and could
ultimately lead to death.
“There is also consistent
evidence that pressure
relieving equipment is
being set correctly, correct
products are used, with
greater confidence from staff
and pride from the homes
themselves who report greater
job satisfaction.”
“One hundred per cent of
the care home staff assessed
have passed the competency
assessment. Now they are
consistently able to initiate
and demonstrate blanch
The awards will be presented
on 6 July at the ICC in
Birmingham – look out on
www.patientsafetycongress.
co.uk for details of the
winners.
Positive July 2015
15
below and bottom – Staff at the BSL taster event
Self-management
course to help
with fatigue
A self-management resource for
people with ME, sometimes known
as Chronic Fatigue Syndrome, and
Fibromyalgia, has been developed
as a result of Health Partnerships’
work with an ME support group.
Deaf service users
and their carers at the
Rosewood Centre
‘Pacing’ is a self-management five week
course. It is aimed at helping people
with fatigue, a common symptom of
ME and Fibromyalgia, pace themselves
in order to manage episodes effectively
and recognise signs that pre-empt a
relapse.
The course was developed by the
Trust’s Self Care Development
Manager, Dawn Anderson, and a ME/
Fibromyalgia group in Mansfield. The
first delivery of the course will start in
August in Mansfield.
Deaf Awareness Week
The Trust was proud to support
Deaf Awareness Week in May.
This year’s theme, Connect and
Communicate, highlighted the
benefits of Deaf awareness and
emphasised how engagement
with local Deaf communities
can help to develop an
understanding about deafness
and how to communicate with
Deaf people.
Events were held across the Trust to raise
awareness of Deaf wellbeing and to help
improve our services and engage with
our Deaf communities.
At Trust headquarters, staff learnt the
basics of British Sign Language (BSL) at
a taster drop-in session run by Tarnia
Lefevre, a CPN assistant from Mental
Health Services for Older People.
Tarnia has recently been successful in
achieving BSL Level 4 - a wonderful
16
accomplishment. Nina Herbert,
Receptionist at Duncan Macmillan House
who attended the session, said: “I really
enjoyed it! I’ve always thought about
learning sign language and this was an
easy, convenient way to start. I’d
definitely like to learn more.”
At the Rosewood Centre in
Ollerton, Deaf service users
and their carers shared
their stories of struggles
and successes. At the
Stonebridge Centre in
Nottingham, Emmanuel
Chan and Lucy Gilbert from
Adult Mental Health
Deaf Services, ran
a day of events
for Deaf people,
including a
consultation
for those from
black, minority
and ethnic
communities and a
mindfulness taster session.
Catherine Conchar, the Trust’s Head of
Equality and Diversity and colleagues
also attended a multi-agency partnership
information event during the week, held
at the Nottinghamshire Deaf
Society. Other public
sector organisations who
attended the event to
raise awareness of their
services and consult
with Deaf people
included Nottingham
University Hospitals,
the NHS Clinical
At the multi agency
partnership event
Commissioning Groups,
Nottingham City and
Nottinghamshire County
Councils, Nottingham City
Homes, Nottinghamshire
Police, Nottinghamshire
Fire and Rescue,
East Midlands
Ambulance
Services and
the British Deaf
Association.
Speaking about the
week, Catherine
said: “Deaf Awareness Week
provides us with a valuable
opportunity to focus on
Deaf wellbeing, raise
staff and service user
awareness of the
issues faced by Deaf
people and to consult
with Deaf people on
the services we provide.
This builds on our existing
engagement work with
Nottinghamshire’s Deaf
Communities and the
excellent Deaf Services
we provide at the
Stonebridge Centre
and Rampton
Hospital.”
An estimated 250,000 people in the
UK have ME. Adults and children of
all ages can develop the condition,
though it is most common in women
aged 25-50. As well as fatigue,
symptoms can also include joint or
muscle pain, flu-like illness, sleep
disturbance, brain fog, low mood and
digestive problems.
Dawn said: “This has been a wonderful
opportunity to develop something for
patients, by patients, and empower
people to manage their conditions
effectively. Fatigue is difficult to
manage but pacing is an evidence-based
tool which can be very effective.”
For more information contact
Dawn Anderson:
Email: [email protected]
Telephone: 01623 673 302
The ME / Fibromyalgia group in Mansfield
For more
information about
Deaf Awareness
visit www.
deafcouncil.org.uk or
www.bda.org.uk
Positive July 2015
17
Carers, Family and Friends round up
News, Updates and Opportunities
Carers, Family and Friends’ Conference – valued,
recognised and involved as partners in care
Tuesday 7 July 2015 – Join us to improve how we involve,
support and communicate with carers as well as celebrating
achievements and best practice. Keynote speakers: Ruth
Hannan, Policy and Development Manager, Carers’ Trust
and Ruth Hawkins, Trust Chief Executive – launching the
new Trust Carers’ Strategy 2015-18.
For more information contact Ryan Knight on ryan.knight@
nottshc.nhs.uk or 0115 969 1300 ext 12484.
Focus on Families, Caring for Carers, Supporting the
Supporters
Friday 9 October 2015, 11am to 3pm: As part of World
Mental Health Awareness Week, Rosewood Involvement
Centre is holding an event to say thank you to carers, family
and friends. Lots of information and advice will be available
on services, alongside many ‘looking after me’ activities,
hand massage, nail painting, music, mindfulness, story
sharing, bingo, and a free raffle. If you fancy a cuppa, the
company of supportive people, a laugh and time for you in a
friendly, relaxed environment then please join us.
For more information contact Nigel Groves on nigel.groves@
nottshc.nhs.uk or 0115 956 0845 ext 14242.
Training opportunity
Nottingham Recovery College is developing some exciting
training specifically for carers, family and friends. Helen
Brown, Manager said: “Carers, family and friends are
welcome to attend any of our courses on offer in the
prospectus, however they have let us know they would
like some training targeted at them. We plan to include
‘Navigating the System’, ‘Looking After Me’, and
‘Introduction to Behavioural Family Therapy’, as these are
all issues that carers, family and friends regularly say they
want more information about.” All the courses are ideas in
development at the moment and the College aims to work
with partners to design, deliver and evaluate them. Robyn
Devine, Peer Support Trainer is leading the work. She
said: “We really want to work with carers, family, friends
and partners on these exciting developments.” If you are
interested in being a member of the co-production groups,
please contact Robyn on [email protected] or
0115 956 0827.
New team members
Alyson Leeks and Sarah Littler recently joined the Family
Interventions Team, Adult Mental Health, job-sharing
the post of Family Interventions Coordinator. For more
information on the team and Behavioural Family Therapy
training, contact Lauren Medlam on lauren.medlam@
nottshc.nhs.uk or 01909 502025.
New County Carers’ Group
Rosewood Involvement Centre is planning to run a County
Carers’ Group from the Centre once every three months,
in response to regular requests. Carers, family, friends and
partners met to talk about what the group could do, how
often to meet and what it should be called - still to be
decided! The aim is to offer resources, opportunities,
support, information and education to all supporters.
For more information contact Nigel Groves on nigel.
[email protected] or 0115 956 0845 ext 14242, or
Amy Simmons on [email protected] or 0772
536 4026.
Drop in to Bracken House
Bracken House and Heather Close inpatient rehabilitation
units in Adult Mental Health have launched a drop-in
afternoon, every Thursday from 1-3pm in the Bracken
House Visitors’ Room. Angela Purdue, Unit Manager
said: “This time is for patients and their carers, family and
friends to have a say about care, when management staff
will be available.” For more information, email angela.
[email protected].
First meeting of a new group
The Carers, Family and Friends’ Community of
Interest/Strategy Group will meet for the first time on
Wednesday 22 July 2015 in the Blue Room, Learning and
Development, at Duncan Macmillan House from 2-4pm.
This is the new merged group of the Carers, Families and
Friends’ Community of Interest (COI) and the Carers
Families and Friends’ Strategy Group. There will be more
dates to follow if this meeting proves successful. If you’d
like to attend, or for further details contact Jane Danforth
on [email protected], go to www.twitter.com/
InvolveT1 or follow @involveT1 or @janedanforth
Members of Co-Production Group at the Recovery College, working on the ‘introduction to
family work’ session.
Catherine takes part in the
international panel discussions
Discussing physiotherapy
developments on the
international stage
Catherine Pope, Clinical Director, Community
Specialist Services and Associate Director Allied
Health Professionals in Health Partnerships,
recently returned from the 17th World
Congress of Physical Therapy and General
Meeting in Singapore.
Catherine is currently the Vice Chair of the Chartered
Society of Physiotherapy (CSP) and was representing UK
physiotherapy as part of the CSP delegation.
The Congress has 120 member organisations, including
eight new additions admitted during the meeting.
With some countries having less than 20 qualified
physiotherapists, the issues and challenges facing each are
very different. The UK is the third largest member after
Japan and the USA, with over 41,000 qualified members
covering 91% of practising physiotherapists.
The event featured posters, presentations, panels and
debates from physiotherapists across the world. UK
physiotherapists had 156 abstracts accepted and are
recognised as being at the forefront of many areas of
practice such as self-referral and independent prescribing.
There was also significant interest in the CSP’s work on
economic modelling, particularly the falls prevention tool
which shows that for every £1 invested in physiotherapy,
£1.50 can be saved across the whole falls pathway.
“I took part in an international panel debating how to
address workforce issues, which vary considerably across
the world – but which often impact on each other,” said
Catherine.
“It is ironic that we are talking about safe staffing levels
in the UK when some countries may have only one
community physiotherapist. In some countries there are
shortages as their physiotherapists are recruited to work in
other countries such as ours where there are greater career
opportunities and wages. And whilst the larger countries
are looking to advance and expand practice, in others they
are still fighting to be viewed as autonomous practitioners.
“Taking a 13 hour flight to travel 6,736 miles to a meeting
is not a normal part of the job but it was an amazing
experience!”
18
Positive July 2015
19
q What is your job title and
what does your role entail?
a Adult Mental Health General
Manager.
q How long have you been
with Nottinghamshire
Healthcare?
a I have been working for the
Trust for 15 years.
q&a
q What do you see as your
priorities for Nottinghamshire
Healthcare?
a To ensure we are providing the
best quality, safe and compassionate
care to service users. To invest in the
development of our staff and provide
them with the skills and attributes and
the opportunity to deliver a good service
that supports a good patient experience.
We must keep up with the population
and every changing strategic view and
deliver a service that is reactive to service
users’ needs.
q What is your employment
background?
a I worked as a healthcare assistant from
Children’s
Centres
Spring into
Action
Representatives from Sure
Start Children’s Centres across
Nottinghamshire have been specially
thanked for their part in Family Action
Funday Week held back in April. Fiona
McManus, Sure Start Integrated Service
Manager and her team, brought together
local families from seven Nottinghamshire
Children’s Centres in their Spring into
Action event.
Over 200 people attended the day in
Rushcliffe and enjoyed a range of creative
activities including Wiggle and Giggle, a
drumming class and a smoothie bike. The
successful event contributed to Family
Action’s fundraising total and also resulted
in the accolade of “Most Creative Event”
in the Country with an award of £100 from
Family Action to be used in the services.
20
This month we pose
our questions to
Adult Mental Health
General Manager
Adele Bryan
the age of 19 with people with learning
disabilities and mental health issues in a
variety of settings, from community to
locked rehabilitation. I then did my nurse
training and moved to Rampton Hospital
Give it
up with
New Leaf
New Leaf Nottinghamshire
County provided stop-smoking
support to more than 5,600
people last year – with services
available for colleagues as well
as the public.
In-house sessions can be arranged for
groups within services, or staff can
access convenient telephone support
or attend local clinics across the
County. Supporting the Smoke Free Agenda
across the Trust, the service can also
help raise awareness by carrying out
promotions, training, and stopsmoking sessions for staff, and they
have a new mobile clinic van to get
out and about to events.
About New Leaf
If you want to stop smoking, look
no further than New Leaf stop
smoking service. We can also provide
support if you are using an electronic
cigarette or vaping.
We are a free, friendly and
confidential service, offering a
12 week support package that
is individually tailored to suit,
including access to a certain amount
of nicotine replacement therapy,
Champix or Zyban (subject to
prescription charges).
as a staff nurse in the male Learning
Disability service for one year. I moved to
the female services and became a team
leader, ward manager and clinical nurse
manager. I worked there for 12 years
and thoroughly enjoyed it. I then gained
the modern matron’s role and moved to
the Mental Health and Learning Disability
Directorate (including Deaf services)
and managed that area for three years.
The changes in roles and service users
provided me with extensive experience
that I hope will support me in my new
role.
q What is the best piece of advice
you have ever been given?
a A quote of Abraham Lincoln: “Better
to remain silent and be thought a
fool than to speak out and remove all
doubt.”
q What was the last album you
and leadership and completing a
marathon in three hours and 18 minutes.
q What makes you angry?
a Unkindness and rudeness.
q What are you most passionate
about?
a Caring for people and making sure
people around me know I care about
them, whether that’s my family, friends
or services users.
q What single thing would improve
your working life at Nottinghamshire
Healthcare?
a Having more time to see the service
users and staff.
q What is your favourite hobby?
a Running, diving and seeing my
favourite band with friends.
bought?
a Catfish and the Bottlemen.
q What keeps you awake at night?
a Busy mind.
q What is your greatest
achievement?
a Completing my MSC in management
q What is your favourite film?
a Two – Pulp Fiction and Gorillas in
q What is your idea of bliss?
a Diving in the warm sea with turtles,
sharks, dolphins and pretty fish.
q What three words would you use
to describe yourself?
a Caring, fun and loyal.
q What is your favourite holiday
destination?
a Vietnam.
q Who would you take to a desert
island?
a Friends.
q Where do you see yourself in 10
years’ time?
a Hopefully somewhere nice but not
thought that far ahead yet!
q Do you have a ‘claim to fame’?
a No, thankfully.
q How would you like to be
remembered?
a Fun and kind.
the Mist.
Get in touch
•Call 0800 389 7712
•Text ‘Leaf ’ to 80800
•Email [email protected]
•Internal – 40868, 40845, 40846,
40847, 40848
•Local number – 01623 848868
•www.stopsmokingwithnewleaf.co.uk
What people say about New Leaf:
“Staff treated me with dignity and
respect”
“Support and understanding”
“I am now a non-smoker, which I
thought I could not achieve and I
have with the help of New Leaf ”
You can access the New Leaf Service
as many times as you need to in
order to reach your end goal of being
Smoke Free.
For more information please get in
touch or see our website.
Positive July 2015
21
Research and
clinical work go
‘hand-in-hand’
for Birgit
WHO WE ARE...
You may have picked up this copy
of the newsletter not knowing what
Nottinghamshire Healthcare is.
We provide integrated healthcare
services including mental health,
intellectual disability and community
health services. We also manage
medium secure units in Leicester
and Rotherham, and the high secure
Rampton Hospital near Retford and
provide healthcare in 13 prisons across
the East Midlands and Yorkshire.
Academic accolade for Dr Birgit Völlm,
Professor of Forensic Psychiatry at the
University of Nottingham
WE NEED YOU!
The Trust and the University of Nottingham are
together strengthening our leading position
in forensic psychiatric research with the
promotion of Dr Birgit Völlm to Professor.
If you have any ideas or suggestions
for the newsletter, please contact
Suzanne Aitken in the Trust
Communications Team on 0115 955
5403 or via email at suzanne.aitken@
nottshc.nhs.uk We are always pleased to
receive articles for possible publication, but
ask that they do not exceed 300 words.
Wherever possible when naming
individuals, please include details of their
job titles/roles and the organisation they
are from. If any individuals other than
yourself are mentioned in what you write
or featured in accompanying photographs,
please make sure you check with them that
they are happy to be potentially featured. It
is your responsibility to ensure this consent
is given. Please send photos as separate
image files and not in Word documents.
Please note that the Communications Team
has full editorial control and may have to
edit articles appropriately. Therefore, if you
want to see the final version please ensure
you send your article in with plenty of time
before the deadline and state clearly what
you require.
If you would like copies of any past editions
of Positive, or if you are having any
‘distribution issues’ with the newsletter –
whether you’re receiving too many copies,
too few, or none at all – then please
contact us.
If you would like your story in the
September issue of Positive, please
contact us by 31 July 2015. However, due
to space constraints we cannot guarantee
the publication of all articles received by the
deadline.
Nottinghamshire Healthcare NHS
Foundation Trust, Duncan Macmillan
House, Porchester Road, Nottingham,
NG3 6AA tel 0115 969 1300
www.nottinghamshirehealthcare.nhs.uk
www.facebook.com/
nottinghamshirehealthcare
www.twitter.com/nottshealthcare
Natalie
Jennings
Throughout her career, Dr Völlm, who has worked for
the University and the Trust since 2008, has always
been involved in research as well as clinical work. She
says: “I love my clinical work, and being able to make a
difference to the most marginalised people in our society
is what drew me to the profession in the first place. I
would not want to give up my caseload even though it is
not always easy to juggle both parts of my job.”
Dr Völlm heads the Section of Forensic Mental
Health of the Division of Psychiatry and Applied
Psychology within the Medical School at the University
of Nottingham; clinically she works as an honorary
consultant forensic psychiatrist and holds a caseload in
the Enhanced High Secure Personality Disorder Service
at Rampton Hospital.
Congratulations to
Natalie, our newest
Queen’s Nurse
Congratulations go to Natalie Jennings, Senior Manager/Modern
Matron Physical Healthcare and Infection Prevention and Control,
Forensic Services, who has been given the prestigious title of
Queen’s Nurse (QN).
The title, awarded by community nursing charity The Queen’s Nursing Institute (QNI),
indicates a commitment to high standards of patient care, learning and leadership.
Nurses who hold the title benefit from developmental workshops, bursaries,
networking opportunities, and a shared professional identity.
Natalie said: “I am really proud of the award and it is a privilege to be awarded the
title. It feels good to receive recognition for the commitment to improving care.”
She also leads the Research Steering Group within the
Trust’s Forensic Division, sits on the national NICE
guidance group on the management of violence, and is
Chair of the Forensic Section of the European Psychiatric
Association and Secretary of the Forensic Section of the
World Psychiatric Association.
Dr Julie Hall, Executive Director for the Forensic
Division highlights that Birgit is constantly driving
forward research that advances knowledge and improves
outcomes for patients. She said: “We are delighted
that Birgit’s academic work has been acknowledged
and we will do all that we can to support her onward
endeavours.” With her appointment, Dr Völlm hopes to continue
to foster good relationships between academics and
clinicians. She says: “It is easy to think of research as
just something extra one can do without but we mustn’t
think like this. Research and clinical work should go
hand in hand. We must continue to produce evidence
for what we do to use resources more effectively, improve
patients’ care and avoid doing harm by doing the wrong
thing.”
New in-house staff
mediation service
Eleven members of the Trust’s Human
Resources team have now been trained as
workplace mediators; most by the Advisory,
Conciliation, and Arbitration Service (ACAS)
and accredited by the OCR examination board.
Workplace mediation is a confidential and informal
process used to help resolve workplace problems such
as communication breakdown between colleagues,
complaints of harassment and grievances over workloads
and alleged bullying.
Mediators listen to both sides of the dispute and work
with the parties involved to find practical solutions to
problems and to reach agreements between themselves.
Their job is to facilitate communication between people
in order for them to arrive at mutually agreeable solutions
and to improve working relationships.
“Interpersonal tensions are inevitable in a large, complex
organisation like the Trust,” said Clare Teeney, Interim
Associate HR Director.
“To have an in-house mediator resource is a fantastic
development for the directorates within Local Services
and Health Partnerships. It avoids the delay and high cost
of engaging external mediators and is undertaken by staff
that understand the Trust’s business. The staff involved
have worked really hard to produce an extensive portfolio
in order to gain accreditation.”
Accredited members
of the team are:
• Paula Herr
• Dawn Hughes
• Becky Beaumont
• Alex Lyon
• Barbera Hall
• Jane Baldwin
• Nichola Rutland
• Maria Jessop
• Paul Graham
• Sue Christian
• Lisa Powell
The mediation service
is now in operation
and flyers and
guidance will be sent
to general managers
and heads of service
across the Trust.
Four of the mediators, (l-r)
Lisa Powell, Sue Christian,
Paula Herr and Alex Lyon
If you require mediation services, please contact Barbera
Hall, HR Administrator on email or 0115 969 1300 ext
10265.
Printed on Cocoon · 100% recycled paper
22
Positive July 2015
23
A Year of Change
Annual General Meeting and
Annual Members’ Meeting 2015
Date: Friday 24 July 2015
Time: 11.00am – 3.00pm (lunch provided)
Venue: East Midlands Conference Centre,
University Park, Nottingham, NG7 2RJ
Join us for an exciting and informative day looking
at a year of change, showcasing stories of
excellence and good practice across the Trust.
For further details or to register to attend
visit www.nottshealthcareagm2015.co.uk
or scan the QR code below.
If you are unable to register online please call the
Involvement Team on 0115 993 4567.
Featuring
Closing date for registration is Wednesday
15 July 2015.
• Interactive exhibition
• Formal meeting and Annual Members’
Meeting from 1.30pm-3.00pm
...and much more
www.facebook.com/nottinghamshirehealthcare
@NottsHealthcare