Five Perspectives on Design for End of Life: Highlights of a Literature Review Farzaneh Fakhredin1, Conny Bakker1, Jo Geraedts1, 3, Jaco Huisman1, 2 1 Faculty of Industrial Design Engineering, Delft University of Technology, Delft, the Netherlands 2 United Nations University, Institute for Sustainability and Peace, Bonn, Germany 3 Océ Design, Océ Technologies B.V., Venlo, the Netherlands Abstract Starting around 1993 until today, End of Life of electronics has been a hot topic. In accordance with the EU WEEE directive and it is underlying principle of extended producer responsibility, end of life of electronics – in theory – has received an important place in the hierarchy of the product development process. There has been an increasing effort to engage design teams in end of life thinking. The engagement process often started by understanding end of life from an individual perspective like LCA evaluation, followed by a set of design guidelines, tools and methods developed for designers. However, there is no overview in the literature of what the different perspectives on end of life are and how each of these perspectives is translated to the design team. Therefore, the aim of this paper is: (1) to provide an overview of the different perspectives on end of life, (2) to give few examples of tools and methods developed within each perspective and (3) to critically evaluate the strengths and weaknesses of different perspectives. Keywords: End of life, perspectives, design, guidelines, tools, methods 1 INTRODUCTION The competitive nature of the electronics industry for (a) launching new products, (b) continuous research and developments for product improvement and optimization, (c) consumers variable tastes and consumerism, (d) rapid economic growth of industrialized countries, (e) decreasing lifetime of products, and (f) being part of the information age ; have considerably expanded the number of electronics produced worldwide [1], [2], [3], [4], [5]. Consequently, the growing amount of e-waste, its impact on health and the environment, depletion of natural resources and illegal export makes “e-waste” an important topic to explore. However detailed data on e-waste collection and treatment routes and processes is very scarce and technically oriented, and the size and nature of the e-waste problem is still not well understood [6]. As a result the lessons learnt from this topic are currently found to be not readily usable by designers. Designers have very limited knowledge on End of Life processes and its complexity [7]. In this context many researchers emerge designers as the savior of “e-waste” problem with strong focus on tool development which is commonly based on evaluating bill of materials, disassembly and environmental and economic impact assessment of product compositions, while the researchers do not address “What is really missing?”, “Which problem is a priority for designers to tackle?” and “Where it is most cost-efficient to make changes?”. That is widely unknown in the field of design for end of life of electronics, and therefore it is time to step back and analyze the gaps in the current approaches before tapping into another product Proceedings of EcoDesign 2013 International Symposium assessment, modeling of end of life selection strategies and tool development. 2 PERSPECTIVES ON END OF LIFE For any researcher proposing to undertake a study on design for end of life of electronics it is important to recognize that there is not a single approach or understanding of what end of life is across or within mechanical and environmental engineering departments. All of these conceptions have one thing in common; they take a “perspective” to which to view product recovery through design. In practice, different perspectives are often viewed as complementary, but in literature they are addressed separately and developed consecutively. The result of our literature survey shows that the term “end of life” of electronics has been mainly addressed from five different perspectives: (1) end of life as part of product life cycle, (2) end of life decision making models for selecting best end of life scenarios (reuse, recycle, remanufacturing, incineration and landfill), (3) end of life processes (collection, trading, logistic, disassembly, sorting, mechanical or manual separation, shredding, secondary processes), (4) cost and environment model for whole end of life chain , and (5) the actors involved in the end of life processes namely as: raw materials manufacturer, secondary manufacturers, producers, dealers and distributors, users, collectors, recyclers and internal value chain of producers (e.g.: designers). The term “end of life” can have a different meaning in each perspective and in one way or another, each perspective tries to incorporate end of life thinking into the design stage by providing the design team with valuable lessons for a better design. These lessons are commonly translated to the design team through a set of design guidelines, tools and methods. The following sections will explain each end of life perspective, its strength and weaknesses, and the ways the end of life lessons are translated to the design team within that perspective. (Figure 1) Fig. 1: Five perspectives on design for end of life in ecodesign analysis, the end of life stage often has the lowest environmental impact which is why end of life could be end up being neglected in life-cycle planning, and it is normally receives less attention [10]. The ecodesign thinking results in a series of life cycle assessment tools and methods meant to help designers with environmental assessment of the design (or redesign) namely as streamlined LCA, Eco-audit methods, and tools and software like EcoScan, SimaPro, Gabi and Ecomap [9]. However, sufficient information about resources consumed and the emissions excreted and the different processes involved in end of life treatment namely as materials and compositions, disassembly steps, logistics, sorting, disassembly, shredding, separation and secondary processes and their associated environmental impacts are not sufficiently addressed in these LCA tools. The lack of data on resources, emissions and processes in end of life and where the products really end up causes (a) not calculating end of life at all or, (b) selection of wrong end of life scenarios or, (b) wrong identification of priorities [11]. 2.1 Life cycle and end of life perspective The first perspective is to see end of life as part of the total life cycle. The life cycle of a product starts with material extraction from ores and feedstock (material production phase). These materials are then manufactured into components, engineering plastics and processed metals which make the building blocks of a product. The transformed materials are then assembled to produce a product (product manufacturing stage). The assembled products are then distributed and used by consumers (use phase). Products have a finite life after which they become waste (product disposal phase). The product disposal phase is also known as product end of life (often referred to as “EoL”) which means “ the point at which a product is no longer used for its intended purpose in the physical form in which it was originally manufactured” [8]. It is clear that each phase of the life cycle consists of many different processes. Each process consumes resources (energy, feedstock and transportation) and excretes emissions to the environment. Life cycle assessment keeps track of this progress and documents the inputs and outputs of each life cycle process [9]. 2.2 End of life decision making perspective According to Thierry et al. end of life management includes product recovery management, which means: “The management of all used and discarded products, components, and materials with an objective of recovering as much of the economic (and ecological) value as reasonably possible, thereby reducing the ultimate quantities of waste” [12]. Therefore, reuse, remanufacturing and recycling are the three main product recovery operations. However, if a disposed product and/or its sub parts cannot be recovered by any of these product recovery operations, then it is going to be landfilled or incinerated. Product recovery operations together with incineration and landfills are also known as “end of life scenarios” or “end of life strategies”. In this context, design is positioned to have an essential role to decrease the consumption of resources and the release of unwanted emissions [9]. Therefore, “any design activity aiming at minimization of environmental impact of products and services over the complete life cycle” is referred to as design for environment or ecodesign [10]. The ecodesign of products most often focuses on finding the life cycle stage which has the highest environmental burden [9]. For electronics, this often results in a guide for redesign and materials selection to minimize environmental impact in the use phase [9]. Interestingly, Fig. 2: End of life scenarios Proceedings of EcoDesign 2013 International Symposium The second way of looking at end of life is from the perspective of end of life scenarios. This is often accomplished through a set of methods developed for evaluation and selection of best end of life scenario for each product and/ or its sub parts using statistical and mathematical methods: (1) product end of life strategy categorization based on product characteristics for the whole product, and (2) product end of life strategy categorization based on multi criteria decision making approach for products and their sub parts which takes into account the economic, ecological and technical feasibility of each end of life scenario. Economic feasibility reflects the business and economic potential and ecological feasibility go after environmental legislation. Technical feasibility means the technical possibility to carry out a particular end of life scenario. Whole product According to Rose et al. the selection of the best end of life scenario depends on 12 technical characteristics of a product namely as: wear-out life, technology cycle, level of integration, number of parts, functional complexity, cleanliness level, number of materials, repurchase cycle, hazards, design cycle, size and reason for obsolescence [13], [14]. She developed the End of Life Design Advisor (ELDA) tool for designers based on the classification and regression trees (CART) - a statistical method - that categorize products into different end-of-life strategies [13]. The main disadvantage of this approach is that it gives a single EoL for the entire product, whereas, in reality, when a worn-out product is disassembled, the various elements resulting from the disassembly sequence are given different EoLs. Moreover, considering the EoL of an element inside a product requires more information than considering the entire product’s EoL, like its attachments or its location within the product structure, so that the same method cannot be used for selecting the best end of life scenario both in product and component level [15]. Multi-criteria decision making approach The aim of multi criteria decision models (MCDM) is to organize and analyze complex decisions and helps in prioritizing and selecting the right decision normally based on mathematical methods. Therefore, this approach is applied to help designers to select the best end of life scenario based on a set of criteria that are widely discussed in end of life literature namely as (a) environmental feasibility, (b) social aspect, (c) economic feasibility, (d) internal and external regulations, (e) product characteristics and (f) disassembly, (g) technical feasibility. However, the population - the collection of potential research variables - is very wide and varied for each criterion which would not be possible to address all of them in a research study. Therefore, different researchers carried out a random sample case studies on different Electerical and Electronic Equipments (EEE products) by selecting a specific “list of variables”– according to end of life literature “list of variables” is also called as “sub criteria list”, “indicators”, “attributes” or “parameters”. 1 1 Multiple criteria decision method (MCDM) is also called multi attribute decision method / model/ making (MADM) or multi criteria decision aid (MCDA) Proceedings of EcoDesign 2013 International Symposium For example, Rao and Padmanabhan looked into 9 attributes for the evaluation of EoL scenarios [5]. As categorized into economic, social and environmental categories. Those considered under the economic category were: logistic cost, disassembly cost, product value, and product cost. The attributes considered under the social category were: number of employees to perform the scenario (number), and exposure to hazardous materials (ranked from very high to very low on a scale of 1 to 5). The attributes considered under the environmental category were: CO2 emissions, SO2 emissions, and energy consumption. While, Remery et al. arrived at a set of 15 final parameters that influence the EoL decision [16]. In a multi-criteria decision model, designers need to weight the different parameters/ indicators in the criteria list and evaluate the best end of life strategy for each product module. Therefore, the EoL scenarios are the objects of comparison in the multi criteria decision models based on the (sub) sub criteria list. In the literature of multi criteria decision models, the objects of comparison are generally called actions or alternatives. Figure 3 is a schematic illustration of the steps involved in multi criteria decision model of selecting best end of life scenario. Namely as: (a) the goal of the decision making process: “selection of best end of life scenario”, (b) key criteria affecting end of life, (c) sub criteria, (d) assessment (weighting, normalization and calculation method) and (e) the appropriate end of life scenarios. This model has been applied by different researchers, so the steps involved are the same while the criteria list observed, calculation methods applied for assessment and case studies are mainly different. Fig. 3: Steps involved in multi criteria decision model of selecting best end of life scenario For instance for assessing the best end of life scenario, Remery et al developed an evaluation method based on the TOPSIS method using a fuzzy technique set theory [16]. Ghazali and Murata evaluate the product end -of-life (EoL) by integrating an analytical hierarchy process (AHP) with case-based reasoning (CBR) [1]. Rao and Padmanabhan developed an original approach which consists in evaluating the scenarios using the digraph and the matrix method [5]. Gehin et al. principally considered the environmental aspects, by assessing scenarios using a simplified life-cycle assessment [17]. He created the lifecycle bricks model to enable the differentiation of scenarios by modifying EoL stages. Limitations, disadvantages of this approach are listed below: 1. As mentioned earlier - in a multi-criteria decision model - designers need to weight the different parameters/ indicators in the criteria list in order to evaluate the best end of life strategy for each product/ component/ material. (a) In this approach the analysis of weights could be biased due to the experience gap between the participants. In fact, the characteristics of the survey are based on individual participants of a scattered population. As a result, the selection of decision makers who should be involved in the decision making process and the aggregation of their information will affect the elicitation of preference data. This clearly states that even for the same set of EoL scenarios and the same family of criteria, the weight of a criterion may be different from one user to another. Moreover, within a criterion, the same score of an EoL scenario has not necessarily the same importance for all users. (b) Due to lack of accurate and reliable data, designers may estimate the weight for each criterion inappropriately which requires multiple runs of the proposed model, (c) for non- experts, it is not evident that the different criteria can be understood easily. In another word, in case a designer has little knowledge on products recovery process, choosing the initial set of scenarios, choosing the relevant attributes and determining their relative importance could be a difficult and timeconsuming task. 2. In fact, MCDM EoL methods are not mature enough for selecting the “best” end of life scenario possible; first because there is a need to apply these methods to other products (case studies) to complete its validation. Second, one must be aware that for example reuse strategy with less environmental impact may not necessarily be always the best end of life scenario. It will depend on the characteristics of the product. Therefore, the order of (a) reuse, (b) remanufacture, (c) recycle, (d) incineration and (d) landfill as the most preferred environmental sequence does not always apply, and it is different per material, component and product. As a result, none of the proposed methods could assure the best end of life scenario [10]. 3. The majority of end of life assessment methods are developed by mechanical engineers and are normally based on (a) technical characteristics of a product, (b) a complex calculation and mathematical modeling and (c) developed in an excel or CAD program which cannot be directly used by design engineers, therefore there is a need for a program to be used by designers directly, in order to implement the required information and obtain the desired results easily and intuitively. Figure 4 shows the steps Proceedings of EcoDesign 2013 International Symposium normally taken in assessment of a product for selecting the best end of life scenario. In general the gap between assessment result and design stage are filled in with a set of heuristic guidelines regarding individual components, joints and disassembly operation, and there is no actual implementation of the developed methods. Fig. 4: No actual implementation of the developed EoL methods The problem with heuristic guidelines is that they are mainly concerned about do’s and don’ts on individual components, subassemblies, joining techniques such as “Do not use any BFR’s (Brominated Flame Retardants” or “Do not use elastomers” which are very product specific and too generic, In such a long list of do’s and don’ts even the most experienced designers cannot prioritize which “rule” or “lesson” has the highest impact on design. However, at the moment design rules are the only feasible way of translating the result of end of life assessment methods to design team. Filling the “missing” gap between assessment result and design stage will accordingly solve the problem of design rules. 2.3 End of life processes perspective Another way of looking at end of life is through end of life processes, which means looking backwards from the end of the life-cycle to the original product designs. This approach focuses on information feedback from each end of life process (collection, logistic, sorting, disassembly, shredding and mechanical separation, secondary processing, product trading and fractions trading) to the design stage [18]. In this approach, “disassembly” and “shredding and mechanical separation” have received far too much attention, and despite the ever increasing amount of publications on e-waste take back, secondary processing and trading; the key messages are still not well translated back to the design stage. Therefore the designers rarely know how their design could optimize collection, sorting, secondary processing and decrease the amount of export. 2.4 Cost and environmental model for whole end of life chain perspective Product end of life treatment is not a single step, but rather a process consisting of sub processes. To be more specific, end of life can be divided into three different phases which need different management methods and focus, and having different impact on recycling economics and environment. As shown in Figure 5, the first phase is the collection and consolidation of waste, so called take back or collection in the case of the consumer recycling initiatives. This phase is very much a logistics challenge and requires a high level of awareness among consumers who require returning obsolete products for recycling. The second phase is the pre-treatment phase, managed by recycling companies who sort, disassemble and separate products into different fractions and material streams and then sell them further to the third phase, recycling and recovery of fractions and materials or incinerators and/or even disposal (of residues). Product design can make the first, second and third phase easier or more difficult therefore having an impact on recycling cost and efficiency and environmental burden of EoL processes [19]. In this perspective, end of life is looked at as a system by taking into account the whole end of life chain rather than focusing on a part of the process. For this reason, there are few tools and methods developed with a specific focus on cost and environmental impacts of the entire end of life chain. For instance, the Quotes for Environmentally Weighted Recyclability (QWERTY/EE) is a tool developed of responding to e-waste challenge where important aspects of end of life namely as (a) detailed product compositions, (b) specific behavior of products at the end of life processing (shredding and separation characteristics) and (c) data from for instance primary and secondary metal smelters (recoveries of precious metals, heavy metals leakages) are integrated into one environmentally based recyclability concept. However, the QWERTY/EE concept is not primarily developed for design purposes. It is recommended to further incorporate and develop certain parts of the QWERTY/EE concept for use in existing design for end of life tools and for design processes in general. Since, the aspect of predicting end of life cost of products upfront in the design process can be an important recommendation for designers and project managers [19]. Fig. 5: Process steps of product end of life treatment with economic indicators [20] 2.5 Information sharing between end of life actors perspective Lee et al. believe that in order to incorporate end of life thinking into the design process we need to go beyond bill Proceedings of EcoDesign 2013 International Symposium of materials and product characteristics and look into the supply chain. They concluded that the existing attentions and efforts that are being showered on each individual stage are mainly stage specific and issues are being addressed taking into considerations only factors within the stages and not beyond. Moreover, the sets of data and information within each method deployed in various stages are not being properly exchanged. This results in a lack of exchange of information amongst the different actors along the entire value chain and thus leading to the ineffective and inefficient adoption of resource efficient product development [18]. This is especially true for the electronics product industry. In fact, one major barrier to encourage resource efficiency in the electronics industry is the absence of accurate information in material flow through the industry supply chain (and reverse supply chain) and no feedback loop from end of life [2]. The information exchange among end of life actors is the last and least developed perspective on end of life, and its implementation is scarce. The case studies are, in many cases, theoretical examples, without the backing of a product design company and that is because of the complexity of the value chain, the time required and the lack of environmental knowledge [21]. Three important questions are: 1) what are the messages from different actors? 2) Which one has the highest influence and 3) how to prioritize? 3 SUMMARY OF FIVE PERSPECTIVES Table 1 shows a summary of five perspectives on end of life. It is important that we have a comprehensive framework that brings the strength of each perspective together to enhance the recovery of products. Wellintentioned efforts that are too narrow in scope will miss the target. For example, a narrow focus on disassembly and product composition can miss the recyclers’ knowledge in the value chain, or the cost and environmental impact associated with treatment, or the balancing act with other life cycle stages. Yet, all of these aspects of end of life will influence the product recovery, and it is needed for the speed and accuracy of decision making. 4 CONCLUDING REMARKS So far, in each perspective there has been a lot of effort to transform end of life perspectives to a set of tools, methods and guidelines for the design team (mechanical engineer, electrical engineer, optical engineer, hardware engineer, software engineer, cables engineer, packaging engineer and etc.). However, it is often not so clear for the designers what they can do with the results of all those tools and methods, i.e. how this will actually affect the product design, and how much influence they can have for a better design. (Figure 6) Table 1: Summary of five perspectives Five perspectives on end of life Tools and methods Strength Weakness Reference 1. Life cycle and end of life - - Widely used in practice - Strong scientific validation The lack of data on resources, emissions and processes in end of life [9] 2. End of life decision making - ELDA - TOPSIS method - Digraph and the matrix method - Steering in treatment In accurate decision making by non-experts [13], [16], [5] Gabi Simapro Ecoscan Eco-audit Streamlined LCA Lack of information component level on 3. End of life processes - A dynamic model based analysis - Improve separation and quality in treatment Stage specific and not beyond [22] 4. Cost and environmental model for whole end of life chain - QWERTY/EE - Cost model - Balancing cost and environment No actual implementation for designers [23] 5. Information sharing between end of life actors - EVCA - Alignment of actors to avoid suboptimization Complex and time consuming [24] Fig. 6: Continually transforming end of life lessons to designers Therefore the following questions arise: why focusing on designers and keep going on like that? Why not step back and see what should be the requirements for a new approach? How come managers and CEOs at the top managerial level claim for up-cycling but at lower level the tools do not work, or vice versa; when designers at a lower managerial level have sufficient tools but managers don’t provide the mandate or do not consider end of life neither in product specification nor in business strategy of the company. Whether the key message to designers is: (a) to use a specific dynamic LCA platform, (b) to select the best EoL strategy, (c) to use an EoL decision methodology, or (d) exchanging information through value chain, in all cases the question is what the designer should do with this information. It can even be doubted if designers are the ones that should be addressed by the above mentioned ‘messages’, this might be of more relevance to the managers that set the specifications that form prerequisites for the design. One possible way to improve incorporation of end of life perspectives into design processes could be to find out “Who is making what decision at what level?” and “who has the most influence for incorporating end of life thinking to the design process?” since the design team is only a small group of actors involved in product design process [25], and they often have no power to make decision, but they need right indications that come from superiors. (Figure 7) Another possible way could be an extension of end life mandate through end of life directives. Fig. 7: Inverse the flow of end of life lessons 5 ACKNOWLEDGMENT The research leading to these results has received funding from the ENIAC Joint Undertaking under grant agreement nr. 296127. REFERENCES [1] Ghazalli, Z. , Murata A. (2012): Evaluation method for product end-of-life selection strategy, Advances in Ergonomics in Manufacturing, pp. 449-462. [2] Hui Mien, L., Gay R., Wen Feng L. , Bin S. (2006): The Framework of Information Sharing in End-of-Life for Sustainable Product Development, IEEE International Conference on Industrial Informatics, pp. 73-78. [3] Kiritsis, D., Bufardi A. , Xirouchakis P. (2003): Multi-criteria decision aid for product end of life options selection, IEEE International Symposium on Electronics and the Environment, pp. 48-53. [4] Lye, S.W., Lee S.G. , Khoo M.K. 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