USE CASE Cloud Management Platform Cloud Management Platforms provide the interface between an organisation’s virtual IT infrastructure and applications across private, public and hybrid clouds. Ideally this integration should extend to encompass the organisation’s existing physical infrastructure, providing a single integrated view. The Challenge for IT IT is under increasing pressure to deliver services to the organisation with the speed and agility of cloud services such as Amazon and Google. Users want ‘point and click’ self-service access to applications and services. They want the Amazon experience within their own organisations. Innovative IT departments are meeting this challenge by supplementing their existing infrastructure with flexible, cloud-based services and then repackaging their own legacy infrastructure as internal ‘cloud’ resources. IT also needs to provide their users with a credible alternative to going directly outside the organisation, or they run the risk of being bypassed and side-lined. Integrated Agnostic Approach To be fully effective, the Cloud Management Platform should be vendor agnostic and, at the very least, integrate performance, fault and configuration systems management tools across the whole of the physical and virtualised environment. This enables IT to efficiently manage the demand, utilisation and placement of service requirements. Workflow enables IT infrastructure management automation, freeing up IT to focus on their role as service providers. This same workflow can be used by the organisation’s business users to automate their own businesses processes – ideally via a self-service cloud management portal. To meet this challenge, traditional IT departments need to transition to become a fully virtualised service delivery function, incorporating both legacy and new cloud services. The final step is to provide business users with a services catalogue so that they can select and customise their own applications, complete with usage and billing reporting. This is where a Cloud Management Platform can help. A Platform which offers all of the above features is the Federos™ Cloud Management Platform. Federos Cloud Management Platform (CMP) Federos CMP provides an intuitive, role-based, integrated browser interface, between the user and corporate applications, whether legacy mainframe or cloud-based. In addition, by introducing effective workflow and systems integration, service delivery can be fully automated in the context of business requirements, removing the constant need for interaction with IT. This allows organisations to offer a ‘point and click’ consumer-type experience, utilising both physical infrastructure and cloud-based services. Existing toolsets can be incorporated and the support overhead inherent when running multiple core applications reduced, as can the reliance on key individuals to support legacy systems. The need to replace these legacy applications can be deferred or removed, as the existing data centre becomes part of the overall virtualised environment. At the heart of business www.tdbfusion.com Takeaway To be fully effective a Cloud Management Platform needs to be vendor agnostic, offering a range of internal and external management adapters, or the ability to leverage API’s. This enables the platform to connect to both new cloud services and legacy infrastructure, including existing IT and business management applications and processes. IT can then focus on managing and optimising the utilisation of the physical and virtual environment, providing end users with a consumer ‘App store’ type experience and maintaining their position at the heart of the organisation. CLOUD MANAGEMENT PLATFORM: KEY COMPONENTS Access management tier: • Self-service request interface • Programmable interface Subscriber management • Identity and access management Service management tier: •Vendor/contract/license management Service catalog • Service model •Service configuration management (including service provisioning) •Service availability and performance management • Service demand and capacity management •Service financial management, including metering, showback, billing Service optimisation: •Service governor (policy management and optimisation engine) Orchestration •Abstraction layer to external service providers and to resource management tier (internal/ external) • Federation Differentiation •External management adapters (or the ability to leverage APIs). The need to connect the cloud to the traditional infrastructure and existing management and processes is critical. • T hese adapters enable integration with incident, problem and change management tooling. •As these integration ties are enabled, it becomes important to provide access to analytics tools that can show deeper metrics for trending. •Mechanism to manage the virtual infrastructure, whether private, public or hybrid. This capability varies by vendor. • M ajor focus continues to be on demand, utilisation and placement of VM workloads. •Managing IT service infrastructure hygiene tasks (physical or virtual) day-to-day remains a challenge – addition of new adjacent solutions that offer deeper (more traditional management) capabilities (e.g., application performance management monitoring, patching and compliance). •“Day 2” capability that will provide deeper management for the IT service, as well as inside the VM bubble. We expect that others will follow suit. About TDB Fusion TDB Fusion specialise in integrated business IT management systems. Our knowledge and experience has led to trusted technology partnerships with our customers. We deliver solutions to manage the different facets of IT systems and through systematic automation enable significant operational savings and efficiency improvement to our customers. T +44 1344 852 852 | E [email protected] TDB Fusion Ltd, Unit C, Waterside Park, Cookham Road, Bracknell, Berkshire RG12 1RB At the heart of business www.tdbfusion.com
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