Blocher−Stout−Cokins−Chen: Cost Management: A Strategic Emphasis, Fourth Edition PART IV OPERATIONAL CONTROL C H A P T E R IV. Operational Control 14. The Flexible Budget: Factory Overhead © The McGraw−Hill Companies, 2008 F O U R T E E N The Flexible Budget: Factory Overhead After studying this chapter, you should be able to . . . 1. Distinguish between the product costing and control purposes of standard costs for factory overhead 2. Calculate and properly interpret standard cost variances for factory overhead using traditional approaches 3. Record factory overhead costs and associated standard cost variances 4. Apply standard costs to service organizations 5. Analyze overhead variances in an activity-based cost (ABC) system 6. Understand decision rules that can be used to guide the variance-investigation decision “The third quarter was a difficult period for United. Revenue performance suffered significantly from the operational disruptions we experienced throughout the quarter,” James Goodwin, United Airlines chairman and chief executive, said.1 United (UAL) suffered from thousands of labor and weather-related flight cancellations and delays during the third quarter of 2000 while the airline negotiated a labor contract with its pilots. The earnings per share for the quarter decreased from a profit of $2.89 the previous year to a loss of $1.29. UAL’s operating results experienced this drastic change although the decrease in traffic was only a small percentage of total traffic during the third quarter of 2000. As it is for other companies with high fixed costs, volume is a critical success factor for UAL. Fluctuations in traffic volume at UAL often explain the bulk of changes in operating results. UAL constantly monitors volume-variance data, which measures the effect that deviations in actual volume (passenger miles) from the budget or planned level have on operating results. The goal to have minimum disruptions to planned operations and to achieve or exceed the expected operating level leads airlines to constantly seek to get that last passenger on board through price restructuring or other maneuvers. Companies with high fixed costs experience wide variations in operating results when their levels of operation fluctuate. Managers of these organizations monitor business volumes closely and attempt to reduce fluctuations in business activities. This chapter examines production volume and other overhead-related variances that organizations use to monitor operations to gain better control and improve operating results. A man should never be ashamed to own that he has been in the wrong, which is but saying in other words, that he is wiser today than yesterday. Jonathan Swift In Chapter 13 we discussed standard costs and standard cost systems, the use of flexible budgets and standard costs for financial control purposes, and the recording of standard costs for direct materials and direct labor. In Chapter 14 we continue the discussion of standard costs and variance analysis, in both traditional and activity-based cost (ABC) systems. In particular, we focus on standard costs and associated variances for factory overhead. We 550 1 “UAL to Post Loss to 3rd Period, Probably for 4th,” The Wall Street Journal, October 2, 2000, p. A12. Blocher−Stout−Cokins−Chen: Cost Management: A Strategic Emphasis, Fourth Edition IV. Operational Control © The McGraw−Hill Companies, 2008 14. The Flexible Budget: Factory Overhead Chapter 14 The Flexible Budget: Factory Overhead 551 conclude the chapter with a discussion of approaches that can be used by managers to determine when, under the management by exception philosophy, standard cost variances should be investigated. Standard Overhead Costs: Planning versus Control LEARNING OBJECTIVE 1 Distinguish between the product costing and control purposes of standard costs for factory overhead. EXHIBIT 14.1 Variable Factory Overhead: Product Costing versus Control As pointed out in Chapter 13, standard costs can be used alone for control purposes, or they can be incorporated formally into the accounting records for both product costing and control purposes. In Chapter 13 we used a flexible budget to calculate various revenue and cost variances and in so doing explain why actual operating income for a period differed from operating income reflected in the master (static) budget. For cost-control purposes, we calculated a total flexible budget variance and then proceeded to explain this total variance by calculating a selling price variance, fixed cost variances (for both manufacturing and nonmanufacturing costs), and a total flexible budget variance for direct manufacturing costs.2 We then broke down the variance for direct labor and direct materials into a price (rate) component and an efficiency (quantity) component. The breakdown of the flexible budget variance for factory overhead was left for Chapter 14. However, before looking at standard cost variances associated with factory overhead, we need to differentiate the product costing and cost-control purposes of standard costs used for factory overhead costs. For variable factory overhead costs, that is, those that vary in response to changes in one or more cost drivers, the underlying model for control and product costing purposes is the same, as illustrated in Exhibit 14.1. Recall that the Schmidt Machining Company uses direct labor-hours as the activity variable for applying overhead costs. Other allocation bases, such as number of machine-hours, could have been used by the company. The main point is that for both applying variable overhead costs to production (product costing purpose) and for comparing with actual variable overhead cost (cost-control purpose) identical amounts are used. We reproduce as Exhibit 14.2 the standard cost sheet for the Schmidt Machinery Company from Chapter 13. As you can see, the standard variable overhead rate per unit is $60 (5 standard direct labor-hours/unit $12 standard variable overhead cost per direct labor-hour). It is this amount that is charged to production for the period (product costing purpose) and that is used in the flexible budget (cost-control purpose) in Exhibit 13.8. In short, the graph depicted in Exhibit 14.1 for variable overhead cost is similar in form to what we could have prepared in Chapter 13 for either direct materials cost or direct labor cost. This makes sense because all three are variable costs. The situation for fixed costs, however, is different, as reflected in the graph presented as Exhibit 14.3. For cost-control purposes, we see that budgeted (lump-sum) fixed overhead costs are used—see the horizontal line in Exhibit 14.3. At the end of the period, this budgeted amount is compared to actual fixed overhead cost incurred. The resulting difference is called a spending variance. The spending variance for fixed overhead, along with the spending Variable Overhead Cost Product Costing and Control SQ SP LaborHours Legend: SQ Standard allowed labor-hours for units produced SP Standard variable overhead cost per labor-hour 2 As you recall, in order to explain the total master (static) budget variance for the period, we also calculated a sales-volume variance. Further analysis of this variance is covered in chapter 15. Blocher−Stout−Cokins−Chen: Cost Management: A Strategic Emphasis, Fourth Edition IV. Operational Control © The McGraw−Hill Companies, 2008 14. The Flexible Budget: Factory Overhead 552 Part Four Operational Control EXHIBIT 14.2 SCHMIDT MACHINERY COMPANY Standard Cost Sheet (reproduction of EXHIBIT 13.2) Standard Cost Sheet Product Number: XV–1 Description Direct materials Aluminum PVC Direct labor Factory overhead (based on 5,000 direct labor-hours) Variable Fixed Standard cost per unit EXHIBIT 14.3 Fixed Factory Overhead Costs: Product Costing versus Control Fixed Overhead Cost Quantity Unit Cost Subtotal 4 pounds 1 pound 5 hours $25 40 40 $100 40 12 24 60 120 5 hours 5 hours Total $140 200 180 $520 Product Costing: Standard Fixed Overhead Applied (SQ SP) Control Budget (Lump-Sum) Denominator Volume LaborHours Legend: SQ Standard allowed labor-hours for units produced SP Standard variable overhead cost per labor-hour Denominator volume Number of labor-hours used to determine the fixed overhead application rate variance for nonmanufacturing fixed costs, is used to explain a portion of the total master budget variance for the period, as we did in Chapter 13. For product costing purposes, however, we must “unitize” fixed overhead costs. As indicated in Exhibit 14.3, for product costing purposes we treat fixed overhead costs as if they were variable costs. In the Schmidt Machinery Company case, the standard fixed overhead rate per unit produced is $120 (i.e., 5 standard direct labor-hours per unit $24 standard fixed overhead cost per unit). Note, from Exhibit 14.2, that this $120 per-unit cost allocation rate is predicated on an output level of 1,000 units (5,000 direct labor-hours/5 standard direct labor hours per unit), an amount we call the denominator volume. Variance Analysis for Factory Overhead Costs LEARNING OBJECTIVE 2 Calculate and properly interpret standard cost variances for factory overhead costs using traditional approaches. We assume that Schmidt Machinery Company uses a standard cost system. Thus, at the end of each period the accountant for the company prepares an analysis of the total standard cost variance for both variable and fixed overhead costs. In each case, the goal will be to explain the difference between the actual cost incurred and the cost charged to production (units produced) for the period. As shown later, these variances are recorded at the end of the period in separate variance accounts. For product costing purposes, the total overhead variance for the period (also called the total under/overapplied overhead) is equal to the difference between actual overhead cost incurred and the standard overhead cost applied to production (units produced). For Schmidt, the total overhead variance for October 2007 is $30,880U, as follows: Total overhead variance Total actual overhead Total applied overhead Blocher−Stout−Cokins−Chen: Cost Management: A Strategic Emphasis, Fourth Edition IV. Operational Control © The McGraw−Hill Companies, 2008 14. The Flexible Budget: Factory Overhead Chapter 14 The Flexible Budget: Factory Overhead 553 (Total variable overhead Total fixed overhead) (Total overhead application rate Standard hours allowed for this period’s production) ($40,630 $130,650) [$36/hour (780 units 5 hours/units)] $171,280 $140,400 $30,880U (i.e., $30,880 underapplied overhead) Of course, the total overhead variance for the period can be broken down into a total variable overhead variance. In turn, each of these variances can be further broken down, as explained below. Variable Overhead Cost Analysis The total variable overhead variance is the difference between actual variable overhead cost incurred and the standard variable overhead cost applied to production; also called over- or underapplied variable overhead for the period. Variable overhead spending variance is the difference between actual variable overhead cost incurred and the flexible budget for variable overhead based on inputs for the period (e.g., actual labor-hours worked). Variable overhead efficiency variance is the difference between the flexible budget for variable overhead based on inputs (e.g., actual labor-hours worked) and the flexible budget for variable overhead based on outputs (i.e., standard allowed labor-hours for units produced). EXHIBIT 14.4 Schmidt Machinery Company Variance Analysis: Variable Factory Overhead We provide in Exhibit 14.4 a graphical representation of the process used to decompose the total variable overhead variance for the period. As indicated in Exhibit 13.8, this variance for the Schmidt Machinery Company in October 2007 is $6,170F, which is the difference between actual variable overhead costs incurred ($40,630) and the standard variable overhead costs charged to production during October [$46,800 = (780 units 5 standard labor-hours per unit) $12 standard variable overhead cost per labor-hour]. Note that these figures are obtained from Exhibit 13.8. Note, too, that this total variance, from a product costing standpoint, could be called total over/ underapplied variable overhead cost for the period, a point consistent with Exhibit 14.1. Because in October the actual variable overhead costs were less than the variable overhead costs assigned to production, we call the $6,170 figure overapplied variable overhead. Cost Control: Breakdown of the Total Variable Overhead Variance We see from Exhibit 14.4 that the total variable overhead variance for a period ($6,170F in our example) can be broken down into a variable overhead spending variance and a variable overhead efficiency variance, as follows: Variable overhead spending variance = Actual variable overhead − Budgeted variable overhead based on inputs (e.g., actual labor-hours worked) = ( AQ AP) − ( AQ SP) = AQ ( AP − SP) From Exhibit 13.8 we see that the Schmidt Machinery Company used 3,510 labor-hours in October 2007 to produce 780 units; total variable overhead cost for the month was $40,630. Based on a standard variable overhead cost per direct labor-hour of $12 and an actual variable overhead rate of $11.5755 per labor-hour, the variable overhead spending variance is calculated as follows: = $40,630 − ( 3,510 hours $12 / hour ) = $40,630 − $42,120 = $1,490F Applied Overhead Flexible Budget Based on Output (SQ SP) Variable Overhead Cost (SQ SP) (AQ SP) (AQ AP) Efficiency Variance (F) Spending Variance (F) (AQ) (SQ) Total Variable Overhead Variance (F) LaborHours Legend: SQ Standard direct labor-hours allowed for units produced 5 780 3,900 hours SP Standard variable overhead cost per labor-hour $12 AQ Actual labor-hours worked 3,510 hours AP Actual variable overhead cost per labor-hour worked $11.5755 (rounded) Total variable overhead variance Spending variance Efficiency variance Blocher−Stout−Cokins−Chen: Cost Management: A Strategic Emphasis, Fourth Edition IV. Operational Control 14. The Flexible Budget: Factory Overhead © The McGraw−Hill Companies, 2008 554 Part Four Operational Control Or = 3,510 labor-hours × ($11.5755 − $12 )/ labor-hourr = $1,490F( rounded ) Variable overhead efficiency variance = Budgetted variable overhead based on inputs − Standard variable overhead applied to production = ( AQ SP) − (SQ SP) = SP ( AQ − SQ) As implied by the graph in Exhibit 14.1, the amount of standard overhead cost applied to production (product costing purpose) and the flexible budget based on output (cost-control purpose) are for variable overhead always equal. The standard labor-hours per unit is 5. Thus, the variable overhead efficiency variance for October 2007 is: = $42,120 − [(780 units 5 hours / unit)$12 / hour ] = $42,120 − $46,800 = $4,680F Or = $12.00 / hour ( 3,510 − 3, 900) hours = $4,680F Interpretation and Implications of Variable Overhead Variances In traditional accounting systems, such as the system used by Schmidt Machinery Company, only a single activity variable (e.g., direct labor-hours or machine-hours) is used to assign factory overhead costs to outputs. Further, as illustrated above, traditional systems use this single activity variable for cost-control purposes. That is, the flexible budget for such companies is based on a single, usually volume-related, activity variable. This simple approach requires careful interpretation of the resulting standard cost variances for variable overhead. While the formulas for these variances may look the same as those covered in Chapter 13 for direct labor and direct materials costs, the meaning and interpretation of these variances is not the same. In short, the imperfect relationship between variable factory overhead costs and the chosen activity variable (e.g., direct labor-hours) that a company uses to allocate these costs to outputs requires careful interpretation of variable overhead variances. Variable Overhead Spending Variance This variance is attributable to actual spending for variable overhead items per unit of the activity variable being different from standard. In the Schmidt Machinery Company example for October 2007, the budgeted spending for variable overhead cost per direct labor-hour worked is $12. The actual variable overhead cost per direct labor-hour was approximately $11.5755 ($40,630/3,510 hours). Thus, spending for variable overhead during the period per direct labor hour worked was less than standard and for this reason the resulting variable overhead spending variance for the period ($1,490) is labeled “favorable.” The key to understanding this is to remember that the variable overhead application rate refers to the standard variable overhead cost per unit of the activity variable used for product costing purposes and for constructing the flexible budget for cost-control purposes. What can be done once the spending variance for variable overhead is calculated at the end of the period? We deal with this question more fully in the Appendix to this chapter. However, at this point you should recognize that if the variable overhead spending variance is considered “material” or “significant” a follow-up analysis of individual variable overhead items is required. Essentially, managers of the Schmidt Machinery Company may want to know why spending for variable overhead items per labor-hour worked during the period was different from expectations. To answer this question, a follow-up analysis of each variable overhead cost is required. Perhaps the clearest example pertains to electricity costs for the factory. The electricity bill each month is a function of both quantity of kilowatt hours consumed and the price paid per kilowatt hour. Thus, if there is a spending variance for factory electric costs for the period, this variance could be decomposed into price and efficiency components in exactly the same way as in Chapter 13 where we decomposed the total direct labor or direct materials flexible budget Blocher−Stout−Cokins−Chen: Cost Management: A Strategic Emphasis, Fourth Edition IV. Operational Control © The McGraw−Hill Companies, 2008 14. The Flexible Budget: Factory Overhead Chapter 14 The Flexible Budget: Factory Overhead 555 variance for the period into price (rate) and efficiency (quantity) components. Note, however, that such refinement is not typically done in practice. To do so suggests the need for a more sophisticated accounting system, such as an activity-based costing (ABC) system—a topic we cover later in this chapter. Variable Overhead Efficiency Variance Care needs to be exercised when interpreting this variance. Simply put, the variable overhead efficiency variance refers to the effect of efficiency or inefficiency in the use of the activity variable used to apply variable overhead. In the case of Schmidt Machinery Company, this variable is direct labor-hours. Thus, to the extent that the incurrence of variable overhead cost for Schmidt is related to the number of direct labor-hours worked and the company during a given period uses a nonstandard amount of labor-hours, it will incur both a direct labor efficiency variance (Chapter 13) and a variable overhead efficiency variance. For October 2007, Schmidt used 3,510 direct labor-hours to produce 780 units of output. The standard laborhours allowed for this level of output was 3,900 hours (780 units 5 hours per unit). Thus, the company worked 390 fewer hours than standard for the period. If variable overhead is incurred at the rate of $12 per labor-hour worked, then this 390-hour saving would translate to a savings of $4,680 of variable overhead costs. The variable overhead efficiency variance is therefore related to efficiency or inefficiency in the use of whatever activity variable is used to apply variable overhead for product costing purposes (and for constructing the flexible budget for cost-control purposes). This reinforces the need to choose the proper activity variable for allocating variable overhead costs. Also, whoever is responsible for controlling the use of this activity variable would be responsible for controlling the variable overhead efficiency variance. In the case of the Schmidt Machinery Company, this would most likely be the production supervisor. Fixed Overhead Cost Analysis The total fixed overhead variance is the difference between the actual fixed overhead cost and the fixed overhead cost applied to production based on a standard fixed overhead application rate; also called over- or underapplied fixed overhead for the period. We provide in Exhibit 14.5 a graphical representation of the process used to decompose the total fixed overhead variance for the Schmidt Machinery Company, October 2007. For product costing purposes, the total variance is $37,050U, which is the difference between actual fixed overhead costs incurred ($130,650, assumed) and the standard fixed overhead costs charged to production during October ($93,600 = 780 units 5 standard labor-hours per unit $24 standard fixed overhead per labor-hour—see Exhibit 14.2). Note, too, that this total variance, from a product costing standpoint, could be called total over- or underapplied fixed overhead cost for the period. Because for the month of October the actual fixed overhead costs were greater than the fixed overhead costs assigned to production, we call the $37,050 figure underapplied fixed overhead. EXHIBIT 14.5 Schmidt Machinery Company Variance Analysis: Fixed Factory Overhead Actual Fixed Overhead Budgeted Fixed Overhead Applied Fixed Overhead Standard Fixed Overhead Applied (SQ SP) Spending Variance (U) Production Volume Variance (U) (SQ) Denominator Volume Total Variance (U) LaborHours Legend: SQ Standard labor-hours allowed for units produced 5 780 3,900 hours SP Standard fixed overhead cost per labor-hour $24 Denominator volume Number of labor-hours used to determine the fixed overhead application rate 5,000 (assumed) Budgeted fixed overhead $120,000 (assumed) Total fixed overhead variance Spending variance Production volume variance Blocher−Stout−Cokins−Chen: Cost Management: A Strategic Emphasis, Fourth Edition IV. Operational Control REAL-WORLD FOCUS 14. The Flexible Budget: Factory Overhead © The McGraw−Hill Companies, 2008 Using the “Cost of Unused Capacity” to Optimize Product Mix As we have seen, ABC systems attempt to associate activity costs with cost objects (products, services, etc.). Can recent thinking regarding ABC system design facilitate product-mix decisions? This is precisely the question addressed recently by Baxendale et al. (2005) in a field study conducted at a 70-unit retirement and assisted living facility. The facility had 10 two-bedroom units, 41 one-bedroom units, and 19 studio units and delivered four levels of care: short-term (i.e., temporary) care, care-free living, semi-assisted living, and assisted living. The combination of unit-type and care-type resulted in a total of nine cost objects (e.g., assisted living, one-bedroom unit = 1 cost object). Given the nature of care, labor-hours (of different types) were used as the activity variables for the ABC system. A key objective of the study was to determine for each of the seven major activities the amount of unused capacity. To do this, the authors had to estimate the monthly practical capacity of each activity. For each of the seven major activities the authors then estimated the intensity of usage factor for each of the nine cost objects. Activity costs and the cost of unused capacity for each of the nine activities could then be determined. The authors next constructed a monthly income statement by service offering. Data from the monthly income statement plus a set of constraints (e.g., total number of two-bedroom units available) allowed the authors to develop a computer model for determining the optimal shortterm product mix for the facility. This model was executed using the Solver function in Excel and relied crucially on the availability of the cost of unused capacity for each of the seven activities. In short, the practical capacity data and ABC data regarding costs associated with each service activity were combined in a computer program that provided the owners of the facility with information that could be used to support a coordinated marketing and processimprovement effort. Appropriate decisions in this regard had the potential of making a significant improvement to monthly operating income. Source: S. J. Baxendale, M. Gupta, and P. S. Rau, “Profit Enhancement Using an ABC Model,” Management Accounting Quarterly 6, no. 2 (Winter 2005), pp. 20. The Production Volume (Denominator) Variance In Chapter 13, we assumed that product cost was defined as variable manufacturing cost (Direct labor + Direct materials + Variable factory overhead). For federal income tax and GAAP purposes, however, companies must report inventories on a full (absorption) cost basis. This means that each unit produced, in addition to variable manufacturing costs, must absorb a share of fixed factory overhead costs. As noted earlier, this requires that fixed overhead costs be “unitized” for product costing purposes, a four-step process described below. Fixed overhead application rate is a term used for product costing purposes; the rate at which fixed overhead is charged to production per unit of activity (or output). Denominator activity level (denominator volume) is the output (activity) level used to calculate the predetermined fixed overhead application rate; generally defined as practical capacity. Theoretical capacity is a measure of capacity (output or activity) that assumes 100% efficiency; maximum possible output (or activity). Practical capacity is theoretical capacity reduced by normal output losses due to personal time, normal maintenance, etc. Step 1: Budgeted Total Fixed Factory Overhead Fixed factory overhead costs, by definition, do not vary in the short run in response to changes in output or activity. As such, these costs are often referred to as capacity-related manufacturing costs. Thus, once an organization has determined its capacity for an upcoming period (e.g., one year), it constructs a budget for capacity-related costs. In the case of Schmidt Machinery Company, the capacity-related manufacturing costs are estimated at $120,000 per month. Step 2: Choose an Appropriate Activity Measure for Applying Fixed Factory Overhead For product costing purposes, capacity-related manufacturing costs are assigned to outputs based on one or more activity measures (machine-hours, labor-hours, etc.). Usually, this is the same activity measure used to apply variable overhead costs to outputs. The Schmidt Machinery Company uses direct labor-hours as the activity measure for assigning fixed overhead to production (output). Step 3: Choose a Denominator Activity Level In order to unitize fixed overhead costs for product costing purposes, we must choose some level of output (activity) over which the budgeted fixed costs for the period can be spread. The Schmidt Machinery Company uses 5,000 direct labor-hours per month (i.e., 1,000 units 5 direct labor-hours per unit) as the denominator activity level. The general term used to describe the level of output (activity) used to establish the standard fixed overhead application rate is denominator activity level or denominator volume. Several alternatives exist for defining the denominator activity level: two “supply-based” alternatives and two “demand-based” alternatives. Supply-Based Definitions of Capacity The denominator activity level can be defined in terms of output capacity supplied. In this regard it is useful to think in terms of two alternatives: theoretical capacity (the maximum level of activity or output based on available capacity), or practical capacity (theoretical capacity reduced by normal employee breaks, machine downtime for maintenance, and other “expected” loss of output). As a rough rule of thumb, you might think of practical capacity as being defined operationally as somewhere in the Blocher−Stout−Cokins−Chen: Cost Management: A Strategic Emphasis, Fourth Edition IV. Operational Control REAL-WORLD FOCUS 14. The Flexible Budget: Factory Overhead © The McGraw−Hill Companies, 2008 Survey Evidence: Factors Related to Successful Implementation of Stretch Targets To stay competitive in an increasingly competitive environment, organizations today are exploring a variety of control mechanisms, including the use of “stretch targets” for motivation and control purposes. These targets, one example of which would be the use of maximum (theoretical) capacity for setting fixed overhead application rates, are by definition not attainable. However, they are meant to motivate employees to think creatively and to strive for best-in-class performance. If stretch targets are going to be used successfully in an organization, due care and consideration are required. Recent survey evidence raises important implementation issues regarding the use of such targets. MBA students (at two different institutions) were asked whether the company for which they worked had implemented stretch targets. In addition, these students were asked to evaluate their company in terms of the following four factors: management, corporate culture, performance measurement system/compensation, and information systems. (Past research has shown all of these to be important to the successful implementation of new management initiatives.) Overall, the authors conclude that “in many respects, the organizations represented in this survey do not appear well-positioned for success with stretch targets.” What can organizations do to better position themselves to use such targets successfully? The authors offer recommendations in four categories: 1. Mutual trust—establish a culture of mutual trust between managers and subordinates (e.g., communicate to subordinates that managers will “go to bat” for them, encourage subordinates to take reasonable risks). 2. Management paradigms—for example, take steps to ensure that the process of setting stretch targets is perceived by employees to be fair (even though the targets themselves may be unachievable), use more of a bottom-up process for setting budgets, and empower employees to accomplish goals and objectives in a manner they best see fit). 3. Information systems—if possible, provide to employees real-time feedback regarding whether employee initiatives are successful in terms of stated objectives; allow employees freer access to information. 4. Motivation and compensation—capture and report nonfinancial as well as financial performance data; ensure connection between effort and recognition; and use a combination of financial and nonfinancial incentives. Source: C. C. Chen and K. T. Jones, “Are Companies Really Ready for Stretch Targets?” Management Accounting Quarterly 6, no. 4 (Summer 2005), pp. 10–18 neighborhood of 80 to 85 percent of theoretical capacity. The important point here is that the notion of practical capacity is not rigidly defined. Budgeted capacity utilization represents planned (forecasted) output for the coming period, usually a year. Normal capacity represents expected average demand per year over an intermediate-term, for example, the upcoming three to five years. Demand-Based Definitions of Capacity It is also possible to define capacity in terms of the demand for the organization’s output. For example, we could use budgeted capacity utilization (the expected level of activity or output for the upcoming period, usually a year), or normal capacity (the average level of demand for the company’s product projected over an intermediate-level number of years into the future, say, three to five years). Given these choices, which activity level should be chosen when determining the fixed overhead application rate? The answer is, unfortunately, partly subjective. This is due largely to the fact that the resulting product-cost information will be used for different reasons, ranging from product-pricing decisions, to performance-evaluation purposes, to tax and external reporting requirements in accounting. Note that different definitions of the denominator volume will result in different fixed overhead application rates, different amounts of fixed overhead costs charged to production, and therefore different amounts for the production volume variance (discussed below). Depending on how variances are disposed of at the end of the year, the financial statements can be affected by the choice of denominator activity level.3 Our position is that practical capacity be used as the denominator level for setting the fixed overhead allocation rate. We maintain this position for several reasons. One, though not necessarily controlling, the use of practical capacity is consistent with current Federal Income Tax requirements in the United States. Two, relative to budgeted output, the use of practical capacity volume provides more uniform data over time, which facilitates decision-making on the part of management. (That is, managers do not have to continually reevaluate decisions based on changing product-cost data over time.) Third, the use of practical capacity in the denominator 3 As explained later in this chapter, there are different ways of disposing of standard cost variances at the end of the year. One of these methods is to restate cost of goods sold (CGS) and ending inventory amounts to actual costs by recalculating, at year-end, the actual fixed overhead cost per unit of output. Another approach is to allocate (prorate) variances to the ending inventory and CGS accounts. Under either of these approaches, the denominator activity level chosen at the beginning of the year for product costing purposes during the year will have little or no effect on the financial statements for the year. The choice of denominator volume will, however, affect financial statements when standard cost variances are written off in their entirety to CGS. In short, in some cases the choice of denominator volume will affect an organization’s financial statements for the year. Blocher−Stout−Cokins−Chen: Cost Management: A Strategic Emphasis, Fourth Edition IV. Operational Control 14. The Flexible Budget: Factory Overhead © The McGraw−Hill Companies, 2008 558 Part Four Operational Control is logically consistent with the numerator in the fixed overhead rate calculation. That is, the numerator represents the costs of the capacity supplied and the denominator represents, in practical terms, the amount of capacity supplied.4 Fourth, and perhaps most important, the use of practical capacity means that current customers and current production is not burdened with the cost of unused capacity, which would be the case if budgeted output is less than practical capacity. From a pricing standpoint, this can help managers avoid the “death-spiral” effect discussed in Chapter 5 (ABC and ABM). Finally, the resulting production volume variance data (discussed below) can be interpreted, loosely, as the cost of unused capacity. This information can facilitate decisions by management as to the appropriate supply of capacityrelated resources (and associated costs). Fixed overhead production volume variance is the difference between budgeted fixed factory overhead and the standard fixed overhead applied to production (using the fixed overhead allocation rate). Step 4: Calculate the Predetermined Fixed Overhead Application Rate The last step in the process is to divide budgeted fixed factory overhead for the period by the denominator activity level. For Schmidt, this calculation results in a rate of $24 per direct labor-hour, as reported in Exhibit 14.2. Thus, for product costing purposes each unit produced is assigned $120 of fixed factory overhead. In summary, for product costing purposes a company must choose an activity level over which it spreads budgeted fixed manufacturing costs for a given period. If the company actually operates at the level assumed when the application rate was determined, it will have assigned to production exactly the budgeted fixed overhead for the period. If, on the other hand, the company operates at any level of activity other than the denominator activity level, then it will have applied to production an amount greater or lesser than budgeted fixed overhead. It is this over- or underapplied budgeted fixed overhead that we call the production volume variance for the period. Refer back to Exhibit 14.5. The line emanating from the origin represents the standard fixed overhead cost applied to production. The slope of this line is equal to the fixed overhead application rate, which in the case of Schmidt Machinery Company is $24 per hour. You will note that the only situation where the total fixed overhead applied exactly equals budgeted fixed overhead is when the output (activity) for the period is 5,000 standard allowed hours (or, equivalently, 1,000 units produced). The production volume variance is therefore defined as the difference between budgeted fixed factory overhead and the standard fixed overhead applied to production. For October, this variance for the Schmidt Machinery Company is $26,400U, as follows: Production volume variance = Budgeted fixed factory overhead − Standard fixed overhead assigned to production = $120,000 − [(780 units produced 5 hours / unit)$24 per hour] = $120,000 − $93,600 = $26,400U Or = SP (Denominator activity hours SQ) = $24/ hour [5, 000 (780 units35 hours/ unit)] = $24 (5, 000 3, 900 hours) = $26, 400U5 Fixed Overhead Spending (Budget) Variance Fixed overhead spending (budget) variance is the difference between budgeted and actual fixed overhead costs for a period. Refer to Exhibit 14.4. We see that, in general, the fixed overhead spending (budget) variance is defined as the difference between budgeted and actual fixed factory overhead for the period. For Schmidt Machinery Company, the fixed overhead spending (budget) variance for October was $10,650U, as follows: Fixed overhead spending (budget) variance = Actual fixed overhead − Budgeted fixed overhead = $130, 650 − $120, 000 = $10, 650U Note that this is the amount reported in the profit-variance report contained in Exhibit 13.13. 4 We note that practical capacity can change over time due to changes in manufacturing layout, improvements in worker efficiencies, and so on. 5 Given the way costs are applied to outputs under a standard cost system, the production volume variance can also be calculated as: Standard fixed overhead rate/unit (Denominator volume, in units Actual units produced). In the above example, we would have: $120/unit (1,000 units 780 units) = $26,400 underapplied. This approach to calculating the production volume variance would, in fact, be the approach used by a company that produces a single product. Blocher−Stout−Cokins−Chen: Cost Management: A Strategic Emphasis, Fourth Edition IV. Operational Control © The McGraw−Hill Companies, 2008 14. The Flexible Budget: Factory Overhead Chapter 14 The Flexible Budget: Factory Overhead 559 Interpretation of Fixed Factory Overhead Variances Production Volume Variance This variance is an artifact of unitizing fixed factory overhead costs for product costing purposes. As indicated in Exhibit 14.4, in and of itself this variance has no meaning for cost-control purposes. However, as we indicated earlier in this chapter, if practical capacity is used to establish the fixed overhead application rate, then the production volume variance can be viewed as a measure of capacity utilization. This is because the variance reflects differences between planned and actual capacity usage. In short, the reporting of production volume variances over time provides decision makers with information that can be used to manage spending on capacity-related resources. For example, consistently reported underapplied fixed factory overhead (i.e., unfavorable production volume variances) may signal the need to reduce spending on capacity-related costs or motivate action to better utilize the capacity that does exist. You will note that if the fixed overhead allocation rate were based on expected (budgeted) output, then the cost of unused capacity would be hidden, that is, charged to the units actually produced during the period. When practical capacity is used to calculate the fixed overhead application rate, the cost of unused capacity becomes visible to management through the amount and direction of the production volume variance. To avoid misinterpretations, yet communicate information regarding capacity usage, some companies prefer to report the fixed overhead production volume variance in physical terms only. Among the causes of production volume variances are unexpected changes in product demand or problems in manufacturing. This suggests shared responsibility for the production volume variance. Inadequate sales demand could be the responsibility of marketing, poor manufacturing performance (e.g., excessive machine downtime) would probably be the responsibility of operating managers, excessive production time due to complexity of product design could be the responsibility of engineering, and lost production due to scheduling problems/conflicts would likely be the responsibility of the production scheduling department. Finally, we note the importance of not placing too much emphasis on individual variances because such approaches do not recognize the interrelatedness of performance indicators. For example, a production department in a manufacturing facility can generate a favorable production volume variance by overproducing for the period, that is, producing more units than needed to meet sales and target ending inventory requirements. Such practice, of course, runs counter to the JIT philosophy. In this case, a financial performance indicator (production volume variance) might be accompanied by one or more nonfinancial performance indicators (e.g., inventory turnover or spoilage/obsolescence rates). In other situations, such as the case with labor and materials variances discussed in Chapter 13, individual standard cost variances might be reported in conjunction with one or more related variances. For example, the labor efficiency variance might be interpreted in conjunction with the labor rate variance. The overall goal is to achieve organizationwide efficiency, what in the technical literature is referred to as global optimization. Fixed Factory Overhead Spending (Budget) Variance Fixed factory overhead spending variances typically arise when the budget procedure for the organization failed to anticipate or incorporate changes in fixed factory overhead costs. For example, a budget that inadvertently neglected scheduled raises for factory managers, changes in property taxes on factory buildings and equipment, or purchases of new equipment create unfavorable spending variances. Unfavorable fixed overhead spending variances can also result from excessive spending due to improper or inadequate cost controls. Events such as emergency repairs, impromptu replacement of equipment, or the addition of production supervisors for an unscheduled second shift all would result in unfavorable fixed overhead spending variances for the period. If management feels that the total fixed overhead spending variance is significant, it would likely ask for details regarding spending on individual line-items in the fixed overhead budget (production supervisor salaries, equipment maintenance and repairs, property taxes, etc.). Alternative Analyses of Factory Overhead Variances In the discussion above, we separated the total variable overhead variance and the total fixed overhead variance each into two components. Such an analysis is referred to as a four-variance Blocher−Stout−Cokins−Chen: Cost Management: A Strategic Emphasis, Fourth Edition IV. Operational Control © The McGraw−Hill Companies, 2008 14. The Flexible Budget: Factory Overhead 560 Part Four Operational Control EXHIBIT 14.6 General Model: Four-Way Analysis of Total Factory Overhead Variance (A) (B) (C) (D) Cost Incurred Flexible Budget Based on Inputs Flexible Budget Based on Output Standard Overhead Applied Actual quantity of the activity for applying variable overhead Standard variable overhead rate Total standard quantity of the activity for applying variable overhead for the units manufactured Standard variable overhead rate Variable Overhead Amount spent Variable factory overhead Variable factory overhead spending variance efficiency variance Fixed Overhead Amount spent Fixed overhead budget (spending) variance Budgeted (Lump-Sum) amount Total standard quantity of the activity for applying overhead to the units manufactured Standard fixed overhead rate Production volume variance analysis of factory overhead. A general model for performing a four-variance analysis, which combines Exhibits 14.4 and 14.5, is given as Exhibit 14.6. Not all companies, however, want or need to analyze factory overhead costs in this level of detail. Furthermore, a company’s chart of accounts may not separate variable and fixed factory overhead costs. In the following sections we discuss alternative, less-detailed, ways to analyze factory overhead variances. Three-Variance Decomposition of the Total Factory Overhead Variance The three-variance analysis of factory overhead separates the total overhead variance into three components: total spending variance, variable overhead efficiency variance, and fixed overhead production volume variance. That is, in a three-variance analysis, the variable overhead spending variance and the fixed overhead spending variance are combined into a single overhead spending variance. Thus, the total overhead variance for the period, $30,880U, can be decomposed into a total spending variance, $9,160U ($10,650 unfavorable fixed overhead spending variance + $1,490 favorable variable overhead spending variance), plus favorable variable overhead efficiency variance, $4,680, plus an unfavorable production volume variance of $26,400. Two-Variance Decomposition of the Total Factory Overhead Variance The total flexible budget variance for overhead is equal to the difference between the actual factory overhead for a period and the flexible budget for overhead based on output. Companies that do not separate fixed from variable overhead costs for product costing purposes perform what is called a two-variance analysis of the total overhead variance. That is, the total overhead variance for the period is broken down into a total flexible budget variance for overhead and a production volume variance (which pertains only to the product costing purpose of standard costing, as described above). For the Schmidt Machinery Company, the total overhead variance in October, as before, is $30,880U. This variance is broken down as follows: Flexible budget variance = Actual factory overhead − Flexible budget for factory overhead based on output (i.e., based on allowed hours for units produced) = (Actual fixed overhead + Actual variable overrhead ) − [ Budgeted fixed overhead + (Standard allowed hours variable overhead rate per hour)] = ($130, 650 + $40, 630) − [$120, 000 + ($12.00// hr. 3, 900 hrs.)] = $171, 280 − $166, 800 = $4, 480U U Note that $4,480 is the net amount of the two overhead flexible budget variances contained in Exhibit 13.13: a total variable overhead variance of $6,170F plus a total fixed overhead variance of $10,650U. Blocher−Stout−Cokins−Chen: Cost Management: A Strategic Emphasis, Fourth Edition IV. Operational Control © The McGraw−Hill Companies, 2008 14. The Flexible Budget: Factory Overhead Chapter 14 The Flexible Budget: Factory Overhead 561 Production volume variance = Flexible budget for factory overhead based on output − Applied factory overhead = $166, 800 − ( 3, 900 hrs. $36.00 / hr.) = $26, 400U Note that the production volume variance is exactly the same as the amount calculated under the four-variance and the three-variance breakdown. Summary of Factory Overhead Variances Exhibit 14.7 provides a summary of the various approaches to the analysis of overhead variances. In each case, the total variance to be explained for the Schmidt Machinery Company for October 2007 is $30,880U. The production volume variance ($26,400U) relates to the product costing use of standard costs. That is, this variance will occur only if a company uses a standard cost system and defines product cost as full manufacturing cost. The other variances can be calculated regardless of whether the firm uses a standard cost system. The degree of detail decreases as we go from the four-variance approach to the two-variance approach. None of these approaches is inherently good or bad: each has to be judged in terms of implementation cost versus perceived benefits associated with the resulting variance information. EXHIBIT 14.7 Schmidt Machinery Company, Overhead Variance Analyses, October 2007 Panel 1: Four-Variance Analysis Variable Overhead Actual (AQ AP) Flexible Budget Based on Inputs (AQ SP) Flexible Budget Based on Outputs (SQ SP) Standard Cost Applied to Production (SQ SP) (3,510 $11.5755) $40,630 (3,510 $12.00) $42,120 (3,900 $12.00) $46,800 (3,900 $12.00) $46,800 Spending variance $1,490F Fixed Overhead NA Efficiency variance $4,680F $130,650 $120,000 (3,900 $24.00) $93,600 $120,000 NA Spending variance $10,650U Production volume variance $26,400U Panel 2: Three-Variance Analysis Flexible Budget Based on Outputs Actual Flexible Budget Based on Inputs Variable Overhead $40,630 $42,120 $46,800 Fixed Overhead Total $130,650 $171,280 $120,000 $162,120 $120,000 $166,800 Spending variance $9,160U Standard Cost Applied to Production 3,900 hours $36.00hr. $140,400 Production volume variance $26,400U Efficiency variance $4,680F Panel 3: Two-Variance Analysis Actual Flexible Budget Based on Inputs Flexible Budget Based on Outputs Variable Overhead $40,630 $46,800 Fixed Overhead Total $130,650 $171,280 $120,000 $166,800 Standard Cost Applied to Production 3,900 hours $36.00hr. $140,400 Flexible budget Production volume variance $4,480U variance $26,400U Total factory overhead variance $30,880U (i.e., under applied overhead $30,880U) Blocher−Stout−Cokins−Chen: Cost Management: A Strategic Emphasis, Fourth Edition IV. Operational Control © The McGraw−Hill Companies, 2008 14. The Flexible Budget: Factory Overhead 562 Part Four Operational Control Before leaving this discussion, it is important to point out some alternative terminology for the variances to which we referred in the preceding sections. When standard costs are incorporated formally into the accounting records (that is, when a standard cost system is used), we have already indicated that the total overhead variance for the period can also be referred to as total over- or underapplied overhead. Also, note that the production volume variance (which arises only when a standard cost system is used) is also referred to as the capacity variance, the idle-capacity variance, the denominator-level variance, the outputlevel overhead variance, or simply, the denominator variance. The spending variance for variable overhead is sometimes referred to as a price variance or a budget variance. The total flexible budget variance for overhead (and by extension the total flexible budget variance for fixed overhead and the total flexible budget variance for variable overhead) is sometimes referred to as a controllable variance. This latter term is more descriptive of the use of standard costs and related variances for cost-control purposes. For this reason, the production volume variance is sometimes referred to as the noncontrollable overhead variance. The important point is that, unfortunately, this is an area where the terminology is not standard. Therefore, you need to keep the above-listed alternatives in mind in any given situation. Recording Standard Factory Overhead Costs LEARNING OBJECTIVE 3 Journal Entries and Variances for Factory Overhead Costs Record factory overhead costs and associated standard cost variances. As noted above and in Chapter 13, a standard cost system incorporates standard product costs in the formal accounting records (raw materials, WIP inventory, finished goods inventory, and cost of goods sold). As in the case of direct materials and direct labor, the standard overhead cost of the output of the period is charged to production, while actual overhead costs are recorded separately, in descriptive accounts such as Utilities Payable, Accumulated Depreciation, and Salaries Payable. Assume that for October 2007, the Schmidt Machinery Company incurred the following variable overhead costs: utilities, $30,000, and indirect materials, $10,630. These actual overhead costs would be recorded as incurred, in entries such as the following: Factory Overhead Utilities Payable Indirect Materials Inventory 40,630 30,000 10,630 At the end of the month (process cost system) or at the completion of one or more jobs (joborder cost system), the WIP inventory account must be charged for the standard variable overhead cost of the 780 units produced. The standard variable overhead rate is $12 per labor-hour and the standard number of labor-hours per unit is 5. Thus, for October 2007 the appropriate journal entry would be: WIP Inventory [(780 units 5 hrs./unit) $12.00/hr.] 46,800 Factory Overhead 46,800 At this point, you can see that the balance in the Factory Overhead account ($46,800 cr. + $40,630 dr. = $6,170F) is the total variable overhead variance for the period. Assume now, for simplicity, that the actual fixed overhead cost for October 2007 consisted of only two items: $100,000 supervisory salaries plus $30,650 of depreciation expense. The journal entry to record actual fixed overhead costs for the month would be: Factory Overhead Accumulated Depreciation Salaries Payable 130,650 30,650 100,000 Blocher−Stout−Cokins−Chen: Cost Management: A Strategic Emphasis, Fourth Edition IV. Operational Control © The McGraw−Hill Companies, 2008 14. The Flexible Budget: Factory Overhead Chapter 14 The Flexible Budget: Factory Overhead 563 Recall that the standard fixed overhead rate was $24 per standard labor-hour allowed, or equivalently, $120 per unit produced (since there are 5 standard labor-hours per unit produced). The journal entry to charge production with standard fixed overhead cost would be: WIP Inventory [(780 units 5 hrs./unit) $24/hr.] Factory Overhead 93,600 93,600 Similar to entries we made in Chapter 13 (Appendix A) for direct materials and direct labor, we would then transfer the standard overhead cost of completed production from WIP Inventory to Finished Goods Inventory, using the following entry: Finished Goods Inventory ($180/unit 780 units) WIP Inventory 140,400 140,400 After these entries are posted to the ledger, the Factory Overhead account contains the net overhead balance for the period, $30,880 credit (i.e., net unfavorable variance). The component variances calculated using one of the approaches described above could be calculated and used to close out the $30,880 credit balance in the Factory Overhead account. Assume that Schmidt Machinery Company uses the four-variance approach for overhead analysis. The appropriate journal entry to record the standard overhead cost variances for October 2007 would be as follows: Factory Overhead Variable Overhead Spending Variance Variable Overhead Efficiency Variance Production Volume Variance Fixed Overhead Spending Variance 30,880 1,490 4,680 26,400 10,650 Variance Disposition For interim purposes (e.g., preparation of monthly or quarterly financial statements), the standard cost variances calculated in this chapter and in Chapter 13 are typically not disposed of. That is, the variance accounts are carried forward under the assumption that, over time, favorable and unfavorable interim variances would offset one another. If interim financial statements are prepared, the cost variances can be shown in a temporary (i.e., holding) account awaiting ultimate disposition at the end of the year. Net Variance Considered Immaterial At the end of the year, the appropriate treatment for standard cost variances depends on the size (materiality) of the net variance. Assume, for example, that variance data for Schmidt from Chapters 13 and 14 relate to the fiscal year, not just the month of October. These cost variances are as follows: Variance Source Amount DM purchase price variance DM quantity variance DL rate variance DL efficiency variance Variable overhead spending variance Variable overhead efficiency variance Fixed overhead spending variance Fixed overhead volume variance Net standard manufacturing cost variance for the year Exhibit 13.13 Exhibit 13.13 Exhibit 13.13 Exhibit 13.13 Exhibit 14.7, Panel 1 Exhibit 14.7, Panel 1 Exhibit 14.7, Panel 1 Exhibit 14.7, Panel 1 $ 4,350U 10,350U 7,020U 15,600F 1,490F 4,680F 10,650U 26,400U $37,000U Blocher−Stout−Cokins−Chen: Cost Management: A Strategic Emphasis, Fourth Edition IV. Operational Control © The McGraw−Hill Companies, 2008 14. The Flexible Budget: Factory Overhead 564 Part Four Operational Control If the net manufacturing cost variance of $37,000U is not considered by management to be material, then an appropriate treatment at year-end would be to close all variances to Cost of Goods Sold. If the net variance is favorable, then it is closed out by crediting (i.e., reducing) Cost of Goods Sold. If, as in the present case, the net standard cost variance is unfavorable, the Cost of Goods Sold account is debited (i.e., increased) by the amount of the net variance. The following journal entry closes out the net unfavorable variance of $37,000: Cost of Goods Sold Direct labor efficiency variance Variable overhead efficiency variance Variable overhead spending variance Direct materials purchase price variance 37,000 15,600 4,680 1,490 4,350 Direct materials quantity variance Direct labor rate variance Fixed overhead spending variance Fixed overhead volume variance 10,350 7,020 10,650 26,400 Under the assumption that the results for October represent annual results for the Schmidt Machinery Company, its condensed income statement for 2007 is reflected in Exhibit 14.8. As noted above, this treatment of the net variance for the period is appropriate when the amount involved is considered immaterial, for example when expressed as a percentage of total sales or total operating income. However, some accountants argue that any variance that results from inefficiencies that could in the judgment of management have been avoided, regardless of amount, should be written off against Cost of Goods Sold rather than carried forward on the balance sheet as is the case with the proration method discussed below. Not to do this implies that asset values reflected on the balance sheet (i.e., inventories) necessarily contain the cost of inefficiencies, a situation that some accountants would dismiss as improper. Net Variance Considered Material in Amount If the net manufacturing cost variance is considered material in amount, the net variance should be allocated to the Inventory and Cost of Goods Sold (CGS) accounts. This allocation should be based on the relative amount of this period’s standard cost in the end-of-period balance of each affected account. This means that the direct materials price variance will be apportioned to five accounts—Materials Inventory, the Materials Quantity Variance, WIP Inventory, Finished Goods Inventory, and CGS—based on the amount of this period’s standard cost in each account at the end of the period. The direct materials quantity variance would be allocated only to WIP Inventory, Finished Goods Inventory, and CGS. This is because the materials efficiency variance occurs after materials are issued to production. EXHIBIT 14.8 SCHMIDT MACHINERY COMPANY Annual Income Statement with Write-Off of the Net Manufacturing Cost Variance Income Statement For 2007 Sales (Exhibit 13.5), at standard selling price Add: Selling price variance (Exhibit 13.5) † $624,000 15,600F Net sales, at actual selling price Cost of goods sold (at standard: 780 units 520/unit) $405,600 $639,600 Add: Net manufacturing cost variance + 37,000U† Total cost of goods sold Gross margin Selling and administrative expenses 442,600 $197,000 69,000 Operating income (before disposition of sales volume variance) $128,000 $50F net variable cost variance (Exhibit 13.6) + $37,050U net fixed cost variance (Exhibit 14.7, panel 1). Blocher−Stout−Cokins−Chen: Cost Management: A Strategic Emphasis, Fourth Edition IV. Operational Control © The McGraw−Hill Companies, 2008 14. The Flexible Budget: Factory Overhead Chapter 14 The Flexible Budget: Factory Overhead 565 Any labor cost variances and variable overhead variances would be allocated to WIP Inventory, Finished Goods Inventory, and CGS on the basis of the standard labor and standard variable overhead costs, respectively, in these accounts at year-end. The fixed overhead spending variance should be allocated to four accounts: WIP Inventory, Finished Goods Inventory, CGS, and the Production Volume Variance. Finally, the Production Volume Variance, if allocated, would be apportioned among WIP Inventory, Finished Goods Inventory, and CGS. One intent of prorating the net standard cost variance is to adjust all accounts (inventory and CGS) to approximate actual costs. Certainly, the availability of sophisticated software and information-processing capabilities today provides the opportunity to make the kinds of complicated adjustments referred to above. Think, for example, how difficult it might be to allocate variances if there are hundreds of direct materials and perhaps thousands of products. Even with available technology, prorating variances at the end of the year would seem to be an expensive proposition. We note, however, that if the cost variances are the result of inappropriate standards (e.g., outdated standards) or bookkeeping errors, then the variances should be allocated to ending inventories and CGS. For this reason, some companies take a simpler approach to the variance-allocation decision. For example, they may use the total end-of-period account balances, rather than this period’s standard cost in each end-of-period account, to allocate the net manufacturing cost variance. Other companies, in particular, those that have minimal ending inventories, choose to write off against CGS the net variance, regardless of its size, because most of the variance would be allocated to CGS anyway. Thus, the error of not allocating a portion of the variance to inventories, as well as CGS, is thought to be minimal. In sum, we emphasize that you are likely to observe various treatments today in practice.6 For the most part, good judgment is needed to justify a particular treatment. Our own feeling is that, in most cases, the more complex methods of allocating standard cost variances are not likely to result in appreciably more accurate information for management. Thus, in general we favor the write-off of the net manufacturing cost variance against CGS of the period. Standard Costs in Service Organizations LEARNING OBJECTIVE 4 Apply standard costs to service organizations. As noted in Chapter 13, a standard cost system facilitates planning (i.e., budget preparation) and financial control (through standard cost variance analysis) and aids managers in making decisions such as product pricing and resource management. These benefits, however, are not limited to manufacturing firms. All organizations can potentially benefit from the use of a standard cost system. In fact, in today’s highly competitive environment, more and more service firms are recognizing the importance of standard costs in productivity monitoring, quality control, product-line planning, and other cost-management initiatives. Using standard costs helps managers to grasp behavioral patterns of cost items, assess and monitor the efficiency and profitability of their organizations, identify deviations in operations, and target areas in need of attention. To best use a standard cost system, an organization must adapt the system to its operating characteristics and objectives. Objectives are likely to differ for different organizations. Some general characteristics, however, distinguish a service firm from a manufacturing or merchandising firm. Among these are the absence of significant inventories, the importance of faceto-face interaction with customers, the predominance of fixed costs in the organization’s cost structure, and the lack of a uniform measure for organizational outputs. Service outputs cannot be stored for use in a future period, as is the case with manufacturers or merchandisers. Service bays in an automobile repair shop not used today do not increase 6 In fact, as indicated in footnote #3, a third possibility exists for disposing of standard cost variances at the end of the year. This method, referred to as the “adjusted allocation rate approach,” basically revises all manufacturing cost entries during the year that were made on the basis of standard costs (as illustrated earlier in this chapter). That is, at the end of the year the accountant knows what the total overhead costs were and what the actual activity level was for the cost-allocation base. All costs in the ending inventory and CGS accounts are therefore adjusted to an actual cost basis. The availability of appropriate technology now makes the use of this method feasible for many companies. However, the method has the distinct disadvantage of not yielding information regarding the cost of unused capacity. Blocher−Stout−Cokins−Chen: Cost Management: A Strategic Emphasis, Fourth Edition IV. Operational Control REAL-WORLD FOCUS 14. The Flexible Budget: Factory Overhead © The McGraw−Hill Companies, 2008 Matching Capacity and Demand in the Services Industry—How Can IT Help? The process of determining an appropriate level of capacity is one of the most difficult, yet strategically important, decisions that managers must make. Unused capacity wastes resources; insufficient capacity incurs various costs, the most important of which are lost business (opportunity costs) and customer ill-will (and loss of future business). Capacity-related costs are important to service-sector entities, particularly those that compete on the basis of customer service. One aspect of customer service relates to call centers, which customers (or potential customers) can access to get service-related information. The problem with call centers, however, is that incomingcall volumes fluctuate widely during the day and various times of the week. This complicates efforts to determine the appropriate supply of call-center capacity. Customers hate long waiting times, so it’s important for companies to promptly pass calls to an appropriate agent. But that’s hard to do in companies employing thousands of agents in different places. However, new technologies, such as upgrades made to call-routing capabilities, are helping organizations make better capacity-related decisions. One major US airline found that, in spite of a large investment in call-distribution technology, agents in a Midwest call center sat idle while customers waited three minutes or more to speak to identically skilled agents on the West Coast (see accompanying exhibit). This company has taken advantage of recent developments in Internet Protocol (IP) telephony and automated-call-distribution technology that radically improve the delivery of the right call to the right agent at the right time across a number of call centers. A $3 million investment in this new technology allowed the airline to manage calls more effectively and helped reduce operating costs by 5 percent, or $7 million a year, while improving service to meet their preexisting targets. Source: Wayne E. Pietraszek and Adesh Ramchandran, “Using IT to Boost Call-Center Performance,” The McKinsey Quarterly (www.mckinseyquarterly .com), accessed March 20, 2006. This article was first published in the Spring 2006 issue of McKinsey on IT. HOLD, PLEASE Required vs actual call-center capacity for disguised major airline Actual capacity Required capacity Number of agents on duty per 30-minute interval 1,400 1,200 1,000 800 Midwest call center 600 15–20% slack capacity between 400 10% gross 12 pm and 4 pm CST 200 overcapacity 0 6 am 9 am 12 pm 3 pm 6 pm 9 pm 11.30 pm Central standard time [CST] 800 10–25% gap from 10 am to 2 pm CST 600 Pacific standard time [PST] 400 West Coast call center 200 6–9% gross undercapacity 0 4 am 7 am 10 am 1 pm 4 pm 7 pm 9.30 pm the number of service bays available tomorrow. Empty airline seats on a flight do not increase the seats available on the next flight. Vacant hospital beds (i.e., a low patient census) today do not increase the number of beds available tomorrow. That is, service outputs cannot be generated before they are needed; a service output exists only when a customer exists. In contrast, a manufacturer can make products for future deliveries. Consequently, the manufacturer will generally have both a production volume variance and a sales volume variance, as determined using the methods discussed earlier in this chapter and in Chapter 13. A service organization, on the other hand, has only the latter variance. In many service organizations the bulk of expenses are salary costs, salary-related costs, and support costs. Material costs are incidental expenses. Consequently, labor-related measures such as labor rate and efficiency variances are relatively more important to managers of service firms. In addition, labor-intensiveness leads service firms to monitor activities and gauge operating results using labor-based measures. Blocher−Stout−Cokins−Chen: Cost Management: A Strategic Emphasis, Fourth Edition IV. Operational Control © The McGraw−Hill Companies, 2008 14. The Flexible Budget: Factory Overhead Chapter 14 The Flexible Budget: Factory Overhead 567 Equipment in service organizations enables staff members to perform better service. Thus, new equipment for a service organization often increases, rather than decreases, its total operating costs. A hospital that adds a piece of equipment, say a state-of-the-art MRI scanner, improves the quality of treatment it provides; the equipment, however, adds costs to the hospital and ultimately the patients. A multimedia classroom not only improves the quality of instruction but also increases instructional costs. A simple cost/output ratio often is not a good efficiency measure in these contexts. Improper use of a cost/output ratio generated by a standard cost system can be detrimental to the ultimate objective of the service organization—to provide better service to its customers or consumers. Most costs in a service organization are short-term fixed (i.e., capacity-related) costs. The bulk of labor costs are for professional personnel who usually are paid a monthly salary. Variations from one period to the next for salaried personnel should be small or nonexistent. Other overhead costs for these organizations often consist of expenses related to facilities and equipment and are therefore fixed in the short run. Other service sector companies have minimal labor relative to capacity-related costs. Examples include the airline industry, the shipping industry, and much of the telecommunications industry. The predominance of capacityrelated costs for such companies increases the importance of monitoring fixed-cost spending variances. Furthermore, service organizations have varied measures of output. Exhibit 14.9 lists some measures of output often used by service organizations. As shown in Exhibit 14.10, hospitals EXHIBIT 14.9 Output Measures for Selected Service Organizations Organization Output Measure Airline Hospital Hotel Accounting, legal, and consulting firms Colleges and universities Primary and secondary schools Revenue-producing passenger-miles Patient-days Occupancy rate or number of guests Professional staff hours Credit hours Number of students EXHIBIT 14.10 LANCASTER COUNTY HOSPITAL Standard Cost Sheet for a Hospital Source: Based on Table 14 in Managerial Cost Accounting for Hospitals (Chicago: American Hospital Association, 1980), p. 97. Standard Cost Sheet for Pediatrics Floor Direct Expenses Salaries and wages Supervisors RNs LPNs Nursing assistants Supplies—Inventory Supplies—noninventory Pediatrician fees Other direct expenses Rate/Price Amount $9,000 $ 30.00 per hour 20.00 per hour 13.00 per hour 0.20 per unit 1.3 hours per patient-day 1.7 hours per patient-day 0.9 hour per patient-day 10 units per patient-day $ 200 per hour 0.5 hour per patient-day 300 250 Transferred Expenses Housekeeping $ 10.00 per hour Laundry $ 0.50 per pound 48 hours + 0.4 hour per patient day + 1.50 hours per patient discharge 500 pounds + 15 pounds per patient-day + 30 pounds per discharge + 50 pounds per surgery $ 0.16 per hour 242 hours + 3.9 hours per patient-day $ 6.00 per hour 118 hours + 0.05 hour per patient-day + 1.5 hours per patient discharge Allocated Expenses Personnel Other administrative and general Fixed Blocher−Stout−Cokins−Chen: Cost Management: A Strategic Emphasis, Fourth Edition IV. Operational Control REAL-WORLD FOCUS Date: To: From: Subject: 14. The Flexible Budget: Factory Overhead © The McGraw−Hill Companies, 2008 How a Hospital Unit Responds to a Performance Report November 5, 2007 Cynthia DeCamp, Hospital Director Stan DeVine, Pediatric Unit Manager Direct expenses, October 2007 Direct Labor Last month, my unit recruited three new RNs at the entry-level pay scale, replacing two retired RNs who had been with us for more than 20 years and were at the top of the pay scale. The average hourly salary for all RNs on the unit was reduced to $34 per hour, resulting in a favorable labor rate variance. The replacements, however, increased my RN nursing hours per patient-day to 1.5 hours, resulting in an unfavorable labor efficiency variance in last month’s average daily staffing. To compensate for the increased RN staffing, one LPN was transferred to the Emergency Room, which needs his help. This resulted in both a favorable rate and efficiency variance for LPNs. We expect, however, that the favorable rate variance will be lost in approximately six months when the RNs reach the next pay level. Therefore, I recommend that plans be made to replace one RN with one LPN. For a period of five consecutive days in the middle of the month, the unit had more than 20 patients and required the use of 48 overtime hours for the nurse assistants, causing an unfavorable rate and efficiency variance for this group. Supplies—Inventory Uses of inventory supplies followed the standard level of 10 items per patient-day. However, two brands were changed. The purchasing department informs me that the new brands are less expensive and resulted in a $3,500 savings last month. Furthermore, the new items appear to be better than the previous brands, and we will continue to use them. Supplies—Noninventory The unfavorable quantity variance resulted primarily from purchasing items that had been deferred the last several months. Year-to-date spending on these items, however, still remains favorable. Pediatrician Fees The resident pediatrician, Dr. Kiddear, and other staff were required to provide some overtime night-shift services during the period that the patient census was more than 20 patients. Overtime night-shift work is paid at a rate higher than standard, thus causing an unfavorable price variance. The 48 additional hours for overtime nightshift work were responsible for the unfavorable usage variance. Source: Adapted from Managerial Cost Accounting for Hospitals (Chicago: American Hospital Association, 1980), pp. 98–99. use patient-days to measure output. Colleges and universities use credit-hour production to show their outputs. However, these output measures seldom are perfect indicators of the outputs of service organizations. Patients or their families are likely to place different values on the same number of patient-days, depending on the results of treatments. A patient who is cured of an illness is likely to be more pleased with the care received than is the family of a patient who died of the same disease, although the number of patient-days was identical for both. In addition, the amount and type of work performed by a service organization to complete an output unit often varies from one client to the next or from one patient-day to another. The amounts and types of work performed for two patients with identical heart diseases during their 10-day stays can be vastly different although the number of patient-days is identical and their illnesses are the same. Educational institutions seldom use “knowledge learned” as a measure of their output. Instead, these institutions frequently cite credit-hour production as the measure of their output. One hundred credit hours of mediocre instruction, however, do not have the same value as one hundred hours of excellent instruction. Intangible attributes, in addition to units of output, play dominant roles in determining the value of outputs from a service organization. These characteristics often lead service firms to rely on input-related measures, such as patient-days and the number of credit hours of instruction, to measure and monitor operations. The differences in operating characteristics between service organizations and typical manufacturing firms make it a necessity to modify standard cost systems before applying them to service organizations. Overhead Variances in ABC Systems LEARNING OBJECTIVE 5 Analyze overhead variances in an activity-based standard cost system. The manufacturing environment has evolved over the last few decades and many new management techniques have been developed during this period to emphasize continual improvement, total quality management, and managing activities rather than cost. These emphases have changed product costing, strategic and operational decisions, and cost determination methods, as discussed in the preceding chapters. They also influence the ways in which many firms use standard cost systems as management tools, including the Blocher−Stout−Cokins−Chen: Cost Management: A Strategic Emphasis, Fourth Edition IV. Operational Control © The McGraw−Hill Companies, 2008 14. The Flexible Budget: Factory Overhead Chapter 14 The Flexible Budget: Factory Overhead 569 preparation of flexible budgets, the selection of evaluation criteria, and the implication of reported variances. ABC-Based Flexible Budgets for Control Because a number of different activities influence factory overhead costs, the accountant needs to carefully select the activity measure, or measures, that will be used to construct the flexible budget for control purposes. The Schmidt Machinery Company, as illustrated thus far in the chapter, uses a single, volume-based activity measure (direct labor-hours) for allocating overhead costs to outputs. As described in Chapter 5, more modern cost systems, such as activity-based costing (ABC) systems, apply manufacturing support (i.e., factory overhead) costs to outputs on the basis of activities performed for each product produced. That is, ABC attempts to assign manufacturing support costs to products on the basis of the resource demands, or resource consumption, of each output. To accomplish this, ABC systems use a broader set of activity measures, both volume-related and non-volume-related, in the cost-allocation process. Cooper has developed a framework, in the form of a hierarchy, for classifying different types of activity measures used in ABC systems.7 Cooper’s framework classifies manufacturing support costs as unit-based, batch-based, product-level, or facilities-level. Unit-based measures are related to output volume and include machine-hours, direct labor-hours, units of output, and units of raw materials. Batch-level activity measures include the number of production setups, the number of times materials and parts are moved during the manufacturing process, and the number of receipts of materials. Product-level activity measures typically relate to engineering support activities and can include things such as number of products, number of processes, number of engineering change orders (ECOs), and number of schedule changes. At the top of the cost hierarchy are facilities-level costs, which are related to the capacity or ability to produce, not to the variety of outputs, the number of batches produced, or the volume of output. Exhibit 14.11 illustrates a traditional flexible (control) budget prepared for a company that applies factory overhead cost to outputs on the basis of standard direct labor-hours. The master budget in this exhibit is based on a planned output of 3,000 units for the period (1,500 standard labor-hours). The flexible budget is based on the actual output of the period, 2,000 units (or, equivalently, 1,000 standard labor-hours). The company in this example spent 1,200 direct labor-hours to manufacture the 2,000 units. Exhibit 14.12 shows a typical financial report for manufacturing costs incurred during the period. By contrast, Exhibit 14.13 illustrates a flexible budget for the period prepared under ABC. This representation specifies that manufacturing costs are assigned to outputs on the basis of multiple activity measures. In the present example, three different volume-related activity EXHIBIT 14.11 Master Budget and Traditional Flexible Budget for Control Cost Elements Variable Fixed Cost Item $ 5,000 30,000 75,000 Direct materials Direct labor Indirect material Repair and maintenance Receiving Insurance Setup $20/unit 30/Direct labor-hours 2/Direct labor-hours 5/Direct labor-hours Total 7 Flexible Budget for 2,000 Units (1,000 standard direct labor-hours) Master Budget for 3,000 Units (1,500 standard direct labor-hours) $ 40,000 30,000 2,000 5,000 5,000 30,000 75,000 $ 60,000 45,000 3,000 7,500 5,000 30,000 75,000 $187,000 $225,500 R. Cooper, “Cost Classification in Unit-Based and Activity-Based Manufacturing Cost Systems,” Journal of Cost Management for the Manufacturing Industry, Fall 1990, pp. 4–14. Blocher−Stout−Cokins−Chen: Cost Management: A Strategic Emphasis, Fourth Edition IV. Operational Control © The McGraw−Hill Companies, 2008 14. The Flexible Budget: Factory Overhead 570 Part Four Operational Control EXHIBIT 14.12 Traditional Financial Performance Report Direct materials Direct labor Indirect materials Repair and maintenance Receiving Insurance Setup Total Actual Cost Flexible Budget Based on Output Flexible Budget Variance $ 50,000 36,000 3,000 6,500 3,000 30,000 50,000 $178,500 $ 40,000 30,000 2,000 5,000 5,000 30,000 75,000 $187,000 $10,000U 6,000U 1,000U 1,500U 2,000F — 25,000F $ 8,500F measures are used (units produced, direct labor-hours, and machine-hours) as well as one nonvolume-related activity (number of production setups). Note that there is a single facility-level cost, insurance, that essentially has no well-defined activity variable. Because this cost is not related to volume of output, or number of batches, or number of products, it is allocated to products using a systematic, but essentially arbitrary, method, such as square feet in the factory devoted to the production of each product. Compared to the simpler control budget presented in Exhibit 14.11, the ABC-based flexible budget presented in Exhibit 14.13 likely represents a more accurate representation of the manufacturing costs that should have been incurred for the production of 2,000 units. A performance report for the period, based on the ABC flexible budget, is presented in Exhibit 14.14. The total manufacturing cost flexible budget variance for the period, based on a traditional costing system, is $8,500, favorable (Exhibit 14.12). In contrast, the ABC approach yields a $17,000 unfavorable variance for the same period (Exhibit 14.14). Exhibit 14.15 compares these performance reports. Exhibit 14.15 demonstrates that variances identified using a traditional approach (single activity for applying factory overhead) can be misleading. Substantial differences are found in variances for repair and maintenance, receiving, and setups. The traditional approach in our example considers repair and maintenance a variable cost that varies with direct laborhours. In contrast, the ABC approach identifies repair and maintenance as a mixed cost with EXHIBIT 14.13 Representation of Manufacturing Costs under an ABC System Cost Function Data Activity Measure Variable Fixed Operating Data Output Number of units Standard Direct labor-hours Standard Machine-hours Number of setups Cost Data Direct materials Direct labor Indirect materials Repair and maintenance Receiving Setup Insurance Total Number of units Direct labor-hours Direct labor-hours Machine-hours Number of setups Number of setups Facility-level $20/unit $30/hour, 0.5 hour/unit $2/direct labor-hour $0.01/machine-hour $1,500/setup $25,000/setup — — — $ 3,000 500 — $30,000 Flexible (Control) Budget Master (Static) Budget 2,000 units 1,000 hours 300,000 hours 2 setups 3,000 units 1,500 hours 450,000 hours 3 setups $ 40,000 30,000 2,000 6,000 3,500 50,000 30,000 $ 60,000 45,000 3,000 7,500 5,000 75,000 30,000 $161,500 $225,500 Blocher−Stout−Cokins−Chen: Cost Management: A Strategic Emphasis, Fourth Edition IV. Operational Control REAL-WORLD FOCUS © The McGraw−Hill Companies, 2008 14. The Flexible Budget: Factory Overhead Use of ABC for Planning and Control Destin Brass Products, Inc., located in Destin, Florida, has three product lines for fluid distribution systems: pumps, valves, and flow controllers. All products produced by the company are made of highquality brass and are produced on the same manufacturing equipment. However, the products differ significantly in terms of their consumption of manufacturing support resources. The pump line consists of a more-or-less standardized product with no distinguishing characteristics. Pumps are produced in a single lot per month and are sold to a single customer; relatively small amounts of engineering support are needed for this product line. Flow controllers, on the other hand, are sold to a number of distributors, require high levels of engineering support, and have many more parts as compared to pumps. The company originally used a single volume-based activity measure (direct labor dollars) to apply manufacturing overhead costs to each of the three product lines. The traditional cost system was replaced by a rudimentary ABC system and then a slightly more complex ABC system that applied manufacturing support (i.e., overhead) costs to products on the basis of a number of volume-based and non-volume-based activities. Indicated manufacturing costs for representative products in each of the three product lines under each of the three systems differed, and in some cases by a substantial amount. One of the functions of the ABC system was to be able to predict cost incurrence at different activity and output levels. Managers found out that the cost of the more complex and resource-demanding product was seriously distorted under the traditional and under the simple ABC system. In fact, this product was being “subsidized” by the overcosting associated with the high-volume product line. Cost distortions under the old system were attributable to the fact that the system allocated manufacturing support costs using a volume-based activity measure. The ABC system was better able to budget manufacturing support costs based on the resource demands that each product line made on the organization. In turn, this information was used by management for pricing, process design, and cost-control purposes. Source: William J. Bruns, Jr., Destin Brass Products Co., Harvard Business School Case #9-190-089. the variable portion of the cost varying with machine-hours. As a result, the variance of repair and maintenance decreases from $1,500 unfavorable to $500 unfavorable. The traditional approach considers both receiving and setups as fixed costs while the ABC approach classifies these two overhead costs as batch-related costs. As illustrated in Exhibit 14.15, the difference in the net variance between these two approaches is 25,500. EXHIBIT 14.14 Performance Report Using ABC Cost Incurred Flexible (Control) Budget Flexible Budget Variance $ 50,000 36,000 3,000 6,500 3,000 30,000 50,000 $178,500 $ 40,000 (2,000 units $20 per unit) 30,000 (2,000 units 0.5 hour per unit $30 per hour) 2,000 (1,000 hours $2 per hour) 6,000 [(300,000 machine-hours $0.01 per machine-hour) + $3,000] 3,500 [(2 setups $1,500 per setup) + $500] 30,000 ($30,000 per period) 50,000 (2 setups $25,000 per setup) $161,500 $10,000U 6,000U 1,000U 500U 500F — — $17,000U Direct materials Direct labor Indirect materials Repair and maintenance Receiving Insurance Setup Total EXHIBIT 14.15 Performance Reports: Comparison of Traditional and ABC Approaches Variance Direct materials Direct labor Indirect materials Repair and maintenance Receiving Insurance Setup Total Traditional Activity-Based Difference $10,000U 6,000U 1,000U 1,500U 2,000F — 25,000F $ 8,500F $10,000U 6,000U 1,000U 500U 500F — — $17,000U — — — $ 1,000 1,500 — 25,000 $25,500 Blocher−Stout−Cokins−Chen: Cost Management: A Strategic Emphasis, Fourth Edition IV. Operational Control 14. The Flexible Budget: Factory Overhead Cost Management in Action In this and the preceding chapter we abstracted from reality by assuming that production for a period equals sales for the period, that is, that there was no change in inventory during the period. Although this is certainly possible, particularly for companies that embrace a JIT philosophy, the assumption is not reasonable for many other companies. We note, for example, that sales-related variances (discussed in Chapter 13) should logically be based on units sold while manufacturingrelated variances (discussed in Chapters 13 and 14) should be based on production volume. So, this raises the question of how to account in the profit-variance model discussed in Chapters 13 and 14 for both © The McGraw−Hill Companies, 2008 How Do We Account for Inventory Changes? planned and unplanned changes in inventory (i.e., for imbalances between production volume and sales volume during a period). This issue has been addressed in the following article: R. Balakrishnan and G. B. Sprinkle, “Integrating Profit Variances and Capacity Costing to Provide Better Managerial Information,” Issues in Accounting Education 17, no. 2 (May 2002), pp. 149–161. Access the above reading and provide an explanation as to how the conventional profit-variance report can be expanded to include changes in inventory, both planned and unplanned. Also, discuss how the resulting variance information would be useful to managers. Investigation of Variances LEARNING OBJECTIVE 6 Understand decision rules that can be used to guide the variance-investigation decision. Identifying and reporting variances are the first steps in reducing variances and improving operations. An effective standard cost system requires management to respond promptly and take proper actions to prevent unfavorable variances from recurring. Left uncorrected, variances are likely to repeat period after period. Abuse and waste of resources, falling morale, and declining performance are common among firms that pay no heed to variances. Not all variances call for investigation and corrective action, however. The proper response to a variance depends on the type of standard the firm uses, the firm’s expectation, the magnitude and impact of the variance, and the causes and degree of controllability of the variance. Type of Standard Management may set standards based on a currently attainable standard or an ideal standard. Proper actions for variances from these two standards differ. A material variance from a currently attainable standard, either favorable or unfavorable, often requires management’s immediate attention. The same variance from an ideal standard, in contrast, can require no management action beyond noting improvements in operations as indicated by the magnitude and direction of the variance. As long as the organization is making progress over time toward the ideal standard, management might not need to take any corrective action, even if the variance is large. Expectations of the Organization Organizations have different expectations on their operations. A company experiencing a crisis needs and demands peak performance from all employees. A struggling firm might need to attain the established standards in all cases. To survive, the firm is likely to allow no exception to the standards, even if management adopts ideal standards. In contrast, managers of a highly profitable firm could be satisfied with making steady progress toward the established standard, especially when the firm uses an ideal standard. Management would not be overly alarmed by minor deviations from the standard. Experience also can affect management’s reaction to a variance. A company in the early stages of using ideal standards should not be alarmed by small deviations; a firm further along the path toward ideal standards might see the same amount of deviation as a setback that requires immediate corrective action. Magnitude, Pattern, and Impact of a Variance The magnitude of variances and their impact on future operations affect management’s reaction to variances. Rarely do operating results meet the standards exactly. Small variances Blocher−Stout−Cokins−Chen: Cost Management: A Strategic Emphasis, Fourth Edition IV. Operational Control REAL-WORLD FOCUS 14. The Flexible Budget: Factory Overhead © The McGraw−Hill Companies, 2008 What Effects Does Cell Manufacturing Have on Factory Overhead? After almost a century of movement toward mass production, use of ever larger machinery, and the facility of Henry Ford’s assembly line, the National Association of Manufacturers found in 1994 that the majority of factories are now using cell manufacturing. In cell manufacturing, a small team of workers group around manufacturing equipment and make entire products. A single cell makes, checks, and even packages an entire product or component. Each worker performs several tasks, and every cell is responsible for the quality of its products. The benefits of manufacturing cells include speed, productivity, flexibility, and higher quality. After Gore-Tex adopted cell manufacturing at several of its 46 plants, it cut production time in half and delivered 97 percent, as compared to 75 percent, of the products on time. At both Harley-Davidson and Lexmark, productivity has increased by 25 percent. Harley-Davidson’s cell-based plants have experienced substantial improvements in quality, despite the fact that the number of quality inspectors has been cut significantly. Mr. Kathuria, a factory manager at Harley-Davidson, attributed the success of cells to employee satisfaction. Working on an assembly line allows each worker to spend only a few seconds on each product. Few workers would see the finished product. In cells employees see their product from start to finish.” As Mr. Kathuria says, “they own the serial number.” However, does cell manufacturing have an effect on factory overheads costs? Firms adopting cell manufacturing have found their factory overhead costs have decreased both in total and on a per-unit basis. At Harley-Davidson, the floor space occupied by the factory was reduced by a third. Gore-Tex decreased the space taken up by the plant by one-quarter. Factors contributing to the need for less space are clustering of equipment and decrease or elimination of work-inprocess and finished goods inventories. Increased productivity further allows the reduced total factory overhead to be borne by higher volumes and, thus, decreases factory overhead per unit. In 1981, Harley-Davidson took a week to make a cylinder head and turned over its product only 4.5 times a year. In 1994, it took a two-person cell less than three hours to make a cylinder head and the firm turned over its stock 40 times a year. Source: Based on “The Celling Out of America,” The Economist, December 1994, pp. 63–64. are expected, and most of them need no special attention from management unless a pattern develops. A persistent but small unfavorable variance might require management’s attention because its cumulative effect on operating results over time can be quite substantial. Large variances usually catch the attention of management and receive immediate respones. The responses, however, might not be warranted. A large variance does not require action if it is not a result of aberrations of the underlying operations or if it is a one-time occurrence. A large unfavorable variable overhead efficiency variance identified with direct labor-hours as the base for applying factory overhead might not indicate runaway factory overhead costs if the bulk of factory overhead is driven by activities other than direct labor-hours. Similarly, a large unfavorable direct materials usage variance requires no further action if it is a result of, for example, a poorly adjusted machine that has since been properly calibrated. Causes and Controllability Random variances are variances beyond the control of management, either technically or financially, and often are considered as uncontrollable variances. Systematic variances are variances that are likely to recur until corrected. The causes of variances and the degree to which an organization can control them determine whether corrective actions are needed. No action is needed if management has no control over the variance, even if the variance has a significant effect on the firm’s operating results. The causes of variances and the controllability of variances fall into two categories: random and systematic. Random variances are beyond the control of management, either technically or financially, and are often considered as uncontrollable variances. Many standards are point estimates of a long-term average performance of operations. Small variances in either direction occur in operations, and firms usually cannot benefit from investigating or responding to them. For example, prices of goods or services acquired in open markets fluctuate with, among other factors, supply and demand at the time of acquisition and the amount of time allowed to acquire the goods or services. These variances are essentially random and require no management action. A firm with a 10 percent excess material usage would most likely not investigate the variance if the firm chose to purchase the equipment that, on average, had a spoilage rate of 12 percent and the standard allowed no spoilage. Systematic variances are persistent and are likely to recur until corrected. They usually are controllable by management or can be eliminated or reduced through actions of management. Systematic variances that are material in amount require prompt corrective action. Among causes for systematic variances are errors in prediction, modeling, measurement, and implementation. Each of these factors has its own implications regarding the need for Blocher−Stout−Cokins−Chen: Cost Management: A Strategic Emphasis, Fourth Edition IV. Operational Control © The McGraw−Hill Companies, 2008 14. The Flexible Budget: Factory Overhead 574 Part Four Operational Control EXHIBIT 14.16 Cause of Variance and Indicated Corrective Action Controllability Cause Corrective Action Example Uncontrollable (random) Random error None Overtime wages paid to make up time lost by employees ill with the flu Materials lost in a fire Controllable (systematic) Prediction error Modeling error Modify standard-setting processes Revise model or modeling process Measurement error Adjust accounting procedure Implementation error Take proper actions to correct the causes Increases in materials prices faster than expected Failure to consider learning-curve effect in estimating product costs Not allowing for normal materials lost Bonus attributed to the period paid, not the period earned Costs assigned to wrong jobs Failure to provide proper training for the task A prediction error is a deviation from the standard because of inaccurate estimations. Modeling errors are failures in not including all relevant variables or including wrong or irrelevant variables. Measurement errors are uses of incorrect numbers because of improper or inaccurate accounting systems or procedures. Implementation errors are deviations from the standard due to operator errors. further investigation or proper managerial action to correct the variance. Exhibit 14.16 classifies variances according to controllability, causes, and actions to be taken. Prediction errors result from inaccurate estimation of the amounts of variables included in the standard-setting process. For example, management expected a 5 percent price increase for a direct material when the price increased 10 percent, or it expected to have adequate $15-perhour workers available when a shortage forced the firm to hire workers at $25 per hour. Modeling errors result from failing to include all relevant variables or from including wrong or irrelevant ones in the standard-setting process. For example, a modeling error occurs when a firm uses as a standard the production rate of experienced workers although most of its workers are new hires with little or no experience. The unfavorable direct labor efficiency variance that the firm experiences is a result of modeling error, not of inefficient operations. The standard of making 100 gallons of output from every 100 gallons of input material is a modeling error when the manufacturing process has a 5 percent normal evaporation rate. Corrective actions for both prediction and modeling errors require the firm to change its standard and the standard-setting process. Measurement errors are uses of incorrect numbers because of improper or inaccurate accounting systems or procedures. Including bonuses for extraordinary productivity as a cost of the period in which the bonuses are paid rather than the period in which they are earned is a measurement error. Charging overhead incurred for setups based on direct production laborhours rather than the number of setups is a measurement error. Corrective actions for measurement errors include redesigning the firm’s accounting system or procedures. Failure to correct prediction, modeling, or measurement errors would, in the long term, frustrate employees and lead them to focus on showing the best reported results, even at the expense of improving the firm’s performance. Employees of firms using standard cost systems that have uncorrected prediction, modeling, or measurement errors often lose confidence in accounting reports. Implementation errors are deviations from the standard due to operator errors. Unfavorable materials usage variances from using materials of lesser quality than those specified by the standard are implementation errors. The direct labor rate or efficiency variance in an operation that assigned workers with a different skill level than the one called for in the standard is an implementation error. Setting a cutting machine to cut tubes in lengths of 2 feet 9.7 inches, instead of 2 feet 10 inches as required, is an implementation error. Some implementation errors are temporary and disappear in subsequent periods in the normal course of operations. Other implementation errors could be persistent and reappear until the firm takes proper corrective action. An incorrectly set cutting machine continues to manufacture products with wrong lengths until the problem is corrected. Use of wrong or excessive materials in production, on the other hand, might occur in one or only a few production runs. Blocher−Stout−Cokins−Chen: Cost Management: A Strategic Emphasis, Fourth Edition IV. Operational Control © The McGraw−Hill Companies, 2008 14. The Flexible Budget: Factory Overhead Chapter 14 The Flexible Budget: Factory Overhead 575 Control Chart A statistical control chart sets control limits using a statistical procedure. Managers and employees can use control charts to identify random versus systematic variances. A control chart plots measures of an activity or event over time; this widely used tool helps managers identify out-of-control variances. A control chart has a horizontal axis, a vertical axis, a horizontal line at the level of the desirable characteristic, and one or two additional horizontal lines for the allowable range of variation. The horizontal line represents time intervals, batch numbers, or production runs. In Exhibit 14.17, the horizontal line denotes months, from January through December. The vertical line denotes scales for the characteristic of interest, such as cost incurred. The scale of interest in Exhibit 14.17 is the amount of variance, ranging from $200 favorable to $200 unfavorable. The horizontal line at the level of the desirable characteristic in Exhibit 14.17 represents conformity with the standard cost ($0 variance). The two additional horizontal lines in Exhibit 14.17 are the upper and lower limits that indicate the allowable range of the variance. Management has decided that an favourable variance less than $150 is acceptable. Variances within the limits are deemed random variances and no further action is needed unless a pattern emerges. A control chart enables managers and employees to grasp the size and the trend, if any, of variances over time. Exhibit 14.17 reflects an upward trend of unfavorable variances in March through June and repeated in September through December. An alert manager would very likely monitor the operations closely starting from, say, April or May. If corrective action were taken in April or May, the upward pattern of unfavorable variances starting in September might not have occurred. The chart also suggests that the firm tends to have larger unfavorable variances at the beginning and end of a year. Management needs to examine this phenomenon and determine whether corrective action is warranted. It is management’s responsibility to set upper and lower control limits in control charts. Although the limits in Exhibit 14.17 are equal in distance from the standard cost, they are not necessarily so. When the control limits are established using a statistical procedure, the chart is called a statistical control chart. A common practice is to set the control limits at ±3 standard deviations from the standard cost. Assuming that the characteristic of interest has a normal distribution, a statistical control chart with ±3 standard deviations as the control limits suggests that the likelihood for an observation to be outside of the control limit if the process is in control is only 0.13 percent in either direction. For example, assume that the direct labor efficiency variance in Exhibit 14.17 has a normal distribution and that a $150 variance is three standard deviations away from the standard cost, then the chance for a variance such as the ones observed in December or February is only 0.13%—a rare occurrence that is not likely a result of random cause. Management may need to investigate the reason for the variance. The chapter Appendix examines a cost-benefit approach to the variance-investigation decision. EXHIBIT 14.17 Time-Series Plot: Direct Labor Efficiency Variance—Finishing Department $200U Dec. Upper Limit $150U Nov. June Jan. May Apr. $100U Oct. Aug. July Sept. Mar. $50U Standard cost Feb. $50F $100F $150F Lower Limit $200F Month Blocher−Stout−Cokins−Chen: Cost Management: A Strategic Emphasis, Fourth Edition IV. Operational Control 14. The Flexible Budget: Factory Overhead © The McGraw−Hill Companies, 2008 576 Part Four Operational Control Company Practices Experienced managers usually have a good intuitive feeling about whether a variance requires further investigation. Others follow a rule of thumb (i.e., heuristic), either in dollar amounts or in percentage of variation, to determine whether to further investigate variances. Often, the cause for a variance is corrected before the variance is reported. Visual inspections during operation might alert the operator of a cutting machine that the cuttings are not square as required. Most likely the operator would have adjusted the alignment that caused the improper cutting and corrected the problem before the manager received the variance report. This points to the general need to provide operating personnel with realtime nonfinancial data (e.g., labor-hour or materials consumption) for operational control purposes. Summary Establishing standard variable overhead application rates requires selection of appropriate activity measures. These rates can be determined using relatively simple procedures (e.g., a single, volume-related activity measure) or more sophisticated procedures, such as ABC. The resulting standard-cost data can be used both for product costing purposes and, through their inclusion in flexible budgets, control purposes. For control purposes, actual overhead costs (both variable and fixed) are compared to flexible budget costs. A summary of the overhead cost variances realized by the Schmidt Machinery Company for October 2007 is presented in Exhibit 14.18. This exhibit is a variant of the model presented earlier in Exhibit 14.7. Both exhibits are general in nature and therefore can be used in a four-variance, a three-variance, and a two-variance approach to decomposing the total overhead variance for the period. Feel free to use whichever of the two models you find more appealing. As indicated in Exhibit 14.18, the total variable overhead variance (also referred to as the total variable overhead flexible budget variance or the total over- or underapplied variable overhead for the period) is $6,170F and is calculated as the difference between actual variable overhead cost for the period and the flexible budget for variable overhead based on output (i.e., based on allowed activity for the number of units manufactured during the period). Variable overhead spending ($1,490F) and efficiency ($4,680F) variances are components of the total variable overhead variance. The variable overhead efficiency variance reflects efficiency or inefficiency in the use of the activity measure used to construct the flexible budget; in the case of the Schmidt Machinery Company, this activity measure is direct labor-hours. The spending variance for variable overhead reflects the fact that spending on variable overhead items, per direct labor-hour, was different from planned spending. As such, this variance reflects both price effects and usage (efficiency) effects. The ability to disentangle these effects, however, requires detailed information about budgeted prices and budgeted quantities of individual variable overhead items. Exhibit 14.18 also indicates a total fixed overhead variance for the period of $37,050U. This variance, which is also called the total over- or underapplied fixed overhead for the period, can be decomposed into a fixed overhead spending variance ($10,650U) and a production volume variance ($26,400U). The former variance is defined as the difference between the actual fixed overhead costs and the budgeted (lump-sum) fixed overhead costs for the period. If management desires, this total variance can be broken down on a line-item basis. The production volume variance exists only because of the product costing need to assign a share of fixed overhead costs to each unit produced. To do this, the accountant develops a fixed overhead allocation rate, which is defined as budgeted fixed overhead costs divided by an assumed level of activity, called the denominator volume. If the denominator volume is defined as practical capacity, then the resulting production volume variance can be thought of as a measure of the cost of unused capacity. You should remember that, in practice, different terms are used to describe the same overhead variance. Thus, you are advised in constructing any performance reports to clearly define the meaning of each variance contained in the report. Blocher−Stout−Cokins−Chen: Cost Management: A Strategic Emphasis, Fourth Edition IV. Operational Control © The McGraw−Hill Companies, 2008 14. The Flexible Budget: Factory Overhead Chapter 14 EXHIBIT 14.18 Variance Analysis Summary: Schmidt Machinery Company, October 2007 The Flexible Budget: Factory Overhead 577 Variable (Factory) Overhead: Standard Cost Variance Analysis—Alternative Format Actual Variable Overhead (AQ AP) $40,630 Applied Variable Overhead (SQ SP) $46,800 Total variable overhead variance $6,170F Spending variance AQ (AP SP) $1,490F Flexible Budget Based on Inputs (Actual machinehours) (AQ SP) $42,120 Efficiency variance SP (AQ SQ) $4,680F Flexible Budget Based on Outputs (Standard machinehours) (SQ SP) $46,800 $0—These two are always equal (i.e., never a variance here) Legend: SQ Standard labor-hours allowed for units produced 3,900 AQ Actual labor-hours worked during the period 3,510 SP Standard variable overhead cost $12hour AP Actual variable overhead cost per labor-hour $11.5755 (rounded) Total variable overhead variance Spending variance Efficiency variance Fixed (Factory) Overhead: Standard Cost Variance Analysis—Alternative Format Actual Fixed Overhead $130,650 Spending variance $10,650U Total fixed overhead variance $37,050U Budgeted Fixed Overhead (LumpSum) $120,000 Applied Fixed Overhead (SQ SP) $93,600 Production volume variance SP (SQ Denominator volume) $26,400U Legend: SQ Standard labor-hours allowed for units produced 3,900 hours SP Standard fixed overhead cost $24hour Denominator volume Number of labor-hours used to calculate the predetermined fixed overhead application rate 1,000 units 5 hoursunit 5,000 hours Total fixed overhead variance Spending (budget) variance Production volume variance A firm can dispose of variances in the income statement of the period in which the variance occurs by charging them to the cost of goods sold. Alternatively, the firm can prorate the variances among the cost of goods sold, ending work-in-process inventory, and ending finished goods inventory. For materials price variances, the proration should include the materials ending inventory and materials usage variance. Uses of standard cost systems are not limited to manufacturing operations; service firms and other organizations also can benefit from using them. Because operating characteristics of service firms often differ from those of manufacturing firms, modifications might be needed and emphases could be different when using standard costs in a service organization. Among operating characteristics that differ between manufacturing and service organizations are the absence of output inventory, labor-intensive operations, the predominance of fixed costs, and the ambiguity of output measures in service organizations. Changes in manufacturing environments in recent years have motivated changes in cost systems. Increasingly, companies are using systems with multiple activity measures, both volume-based and non-volume-based. Flexible budgets based on ABC systems provide more accurate data for cost-control purposes. Whether to investigate variances depends on the type of standard the firm uses, the expectations of the firm, the magnitude and impact of variances, and the causes and controllability of variances. Causes of variances can be random or systematic. Control charts can be used by managers to isolate random versus non-random variances. The Appendix discusses the variance-investigation decision under uncertainty.
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