CONFIDENTIAL
FOR INTERNAL USE WITHIN
CLIENT COMPANY ONLY
FACT PACK – UN AGENCIES
AND NGO’S IN THE MIDDLE
EAST
BUSINESS SWEDEN IN THE MIDDLE EAST
December 2016
Business Sweden
23 UN-AGENCIES AND MORE THAN 500 NGO’S ARE
REPRESENTED IN THE MIDDLE EAST REGION
THE UN AND NGO’S PRESENCE IN THE MIDDLE EAST*
 About 23 UN agencies are represented in the Middle
East. The UN in the Middle East has been active since
1948
GEOGRAPHICAL OVERVIEW OF UN PROCUREMENT
 The most important agencies are located in Jordan such
as UNHCR, UNICEF and UNDP
Baghdad
Beirut
Damaskus
Amman
 NGOs play a key role in in the Middle East. There are
more than 500 NGOs, some are partners with UN
agencies and some have their own projects/operations
Riyadh
 Example of the major NGOs are ICRC, Anera and
International Medical Corps
Dubai
Abu Dabi
MAIN PROCUREMENT HUB
Large procurement made, also aimed for other countries
CONFLICT RIDDEN COUNTRIES
Limited procurement handled in the country
BUSINESS SWEDEN
SWEDISH EMBASSY
SOURCE: BUSINESS SWEDEN ANALYSIS
BUSINESS SWEDEN
*COUNTRIES INCLUDED = TURKEY, IRAQ, SYRIA, UAE, JORDAN, PALESTINE, LEBANON, KUWAIT, EGYPT, BAHRAIN, IRAN, OMAN, QATAR, SAUDI ARABIA AND YEMEN
DECEMBER 2016
2
UNHCR’S ROLE IS TO PROTECT AND SUPPORT
REFUGEES WORLDWIDE
UN HIGH COMMISSIONER FOR REFUGEES – MIDDLE EAST
Agency
UN High Commissioner for
Refugees
Number of employees
9 300 (455 in Jordan)
City
Middle East
Profile
• The Office of the United Nations High Commissioner
for Refugees was established on December 14, 1950
by the United Nations General Assembly. The agency
is mandated to lead and coordinate international action
to protect refugees and resolve refugee problems
worldwide
Categories procured by UNHCR
Products
Services
Tents
Transport services
Foam mattress
Building rental
• Role and mandate to protect and support refugees at
the request of a government or the UN itself and
assists in their voluntary repatriation, local integration
or resettlement to a third country
Blanket, synthetic
Construction
Kitchen set, type B
Office security
Fuel, diesel
UN joint admin cont.
• Amman is the Representation Office of Jordan and
Regional Office, also covers Iraq, Israel, Lebanon,
Syria, Turkey and Egypt
Plastic tarpaulins
Insurance
Hygiene parcel
IT consultants
Food items
Satellite communication
Semi trailer
Mass communication
Clothing winter
Business/admin services
SOURCE: ANNUAL STATISTICAL REPORT ON PROCUREMENT 2015, UNCHR, UNCHR ANNUAL REPORT, INTERVIEWS
BUSINESS SWEDEN
DECEMBER 2016
3
THE PROCUREMENT PROCESS FOR UNHCR
UN HIGH COMMISSIONER FOR REFUGEES – MIDDLE EAST
PROCUREMENT OVERVIEW 2015
Total procurement vol.
MUSD 1,017
Goods
MUSD 446
Services
MUSD 505
UNHCR Middle East percentage of
total volume
80%
Procurement process
Require UNGM
Yes
Require registration in
another portal
No
Require prequalification
No
Description of the
procurement process
The bidding will be published on
UNCHR website or on UNGM. If it is
published on UNHCRs website it is not
necessary to be registered in UNGM.
Evaluation of financial and technicality
of the bid (RFP, ITB and RFQ) will be
requested
Final stage is contracting (PO** and
FA**)
TOP CATEGORIES OF PROCUREMENT BY UNHCR 2015*
Rank
MUSD
1
Business/administrative services
154
2
Transport support
51
3
Bedclothes/matresses/towels
43
4
Blankets
42
5
Maintenance/construction services
36
6
Financial services
34
7
Security/safety services
33
8
Civil affairs services
32
9
Clothing
26
10
Tent/camp/outdoor equipment
26
SOURCE: ANNUAL STATISTICAL REPORT ON UN PROCUREMENT (2015), UNCHR, UNCHR ANNUAL REPORT, INTERVIEWS
BUSINESS SWEDEN
Group of Goods/Services
**PURCHASE ORDER ***FRAME AGREEMENT
*BASED ON ORDERS ABOVE 30 000 USD
DECEMBER 2016
4
UNRWA ASSISTS AND PROTECTS PALESTINE REFUGEES
UNITED NATIONS RELIEF AND WORKS AGENCY – GLOBAL
Agency
United Nations Relief and Works
Agency
Number of employees
30 000 employees
City
West Asian region, two
headquarters (Gaza, Amman)
Categories procured by UNRWA
Profile
• UNRWA is funded almost entirely by voluntary
contributions from UN Member States. UNRWA also
receives some funding from the Regular Budget of the
United Nations, which is used mostly for international
staffing costs
• UNRWA assist and protect around 5 million registered
Palestine refugees to help them achieve their full
potential in human development
• UNRWA's Procurement and Logistics Division (PLD) is
responsible for the procurement, distribution and
provision of all food, goods and services required to
support over four million Palestine refugees in all of
UNRWA’s areas of operation
Products
Services
Dairy products
Insurance, reinsurance and GMIP
Laboratory equipment
Software maintenance and dev.
Meat, fish products and
poultry
Hospital services and patient
subsidies
Petroleum oils and
petroleum products
Printing services, advertisements,
publications and audiovisual
Oils and fats, animal and
vegetable
Medical and surgical
equipment and orthopedic
appliances
SOURCE: ANNUAL STATISTICAL REPORT ON UN PROCUREMENT (2015), UNRWA WEBSITE, UNRWA ANNUAL REPORT, INTERVIEWS
BUSINESS SWEDEN
DECEMBER 2016
5
THE PROCUREMENT PROCESS FOR UNRWA
UNITED NATIONS RELIEF AND WORKS AGENCY – GLOBAL
PROCUREMENT OVERVIEW 2015
Total procurement vol.
MUSD 324
Goods
255 MUSD **
Services
69 MUSD
UNRWA ME percentage
of total volume
100%
Procurement process
Require UNGM
No (but encouraged)
Require registration in
another portal
No
Require prequalification
Yes
Description of the
procurement process
The bidding will be published in
UNRWA website or in UNGM. If it is
published in UNRWAs website it is not
necessary to be registered in UNGM
but encouraged
TOP CATEGORIES OF PROCUREMENT BY UNRWA 2015*
Rank
Group of Goods/Services
1
Food
83
2
Drugs and Pharmaceuticals Products
18
3
Fuels/fuel additives/lubricants/anticorrosive
materials
10
4
Vehicles/Accessories/Components
8
5
Information technology broadcasting/
telecommunications
7
6
Published Products
4
7
Furniture and Furnishings
4
8
Domestic Appliances and Supplies and
Consumer Electronic Products
4
9
Apparel and Luggage and Personal Care
Products
3
10
Medical Equipment and Accessories and
Supplies
3
SOURCE: ANNUAL STATISTICAL REPORT ON UN PROCUREMENT (2015), UNRWA WEBSITE, UNRWA ANNUAL REPORT, INTERVIEWS
BUSINESS SWEDEN
MUSD
*BASED ON ORDERS ABOVE 30 000 USD
**GOODS % INCLUDES WORK CONTRACTS
DECEMBER 2016
6
UNICEF’S REGIONAL OFFICE IN THE MIDDLE EAST IS
LOCATED IN AMMAN
UNITED NATIONS CHILDREN´S FUND - MIDDLE EAST
Agency
United Nations Children’s Fund
Number of employees
11 628
City
Middle East Region
Profile
• UNICEF works for a world in which every child has a
fair chance in life, and it provides humanitarian and
development assistance to children and mothers in
developing countries
• Emergency access to clean water and sanitation,
health care and education has been the main priority,
however the focus is shifting towards looking into
creating a better basic infrastructure to ensure higher
quality i.e. water
• UNICEF Regional Office is in Amman is responsible for
the MENA department
Categories procured by UNICEF in The Middle East
Products
Services
Vaccines
Spare parts
Pharmaceuticals
After sales services
Nutrition
Consultancy
Medical supplies and equipment
Health care services
Bed nets
International freight
Water and sanitation
Education supplies
Construction
SOURCE: ANNUAL STATISTICAL REPORT ON UN PROCUREMENT (2015), UNICEF WEBSITE, UNICEF ANNUAL REPORT, INTERVIEWS
BUSINESS SWEDEN
DECEMBER 2016
7
THE PROCUREMENT PROCESS FOR UNICEF
UNITED NATIONS CHILDREN’S FUND - MIDDLE EAST
PROCUREMENT OVERVIEW 2015
Total procurement vol.
BUSD 3.4
Goods
BUSD 2.7
Services
MUSD 523
Procurement percentage
of UNICEF total volume
13%
Procurement process
Require UNGM
Yes
Require registration in
another portal
No
Require prequalification
Yes
Description of the
procurement process
Follow regular procurement process for
UNICEF
UNICEF’s country offices require local
presence for companies supplying
goods, but not for services
TOP CATEGORIES OF PROCUREMENT BY UNICEF 2015*
Rank
Group of Goods/Services
1
Vaccines
2
Medical supplies & equipment
186
3
Pharmaceuticals
151
4
Nutrition
151
5
International freight
104
6
Construction
102
7
Water & sanitation
96
8
Education supplies
66
SOURCE: ANNUAL STATISTICAL REPORT ON UN PROCUREMENT (2015), UNICEF WEBSITE, UNICEF ANNUAL REPORT, INTERVIEWS
BUSINESS SWEDEN
MUSD
1,724
*BASED ON ORDERS ABOVE 30 000 USD
DECEMBER 2016
8
UNDP HAS A LOGISTIC HUB IN DUBAI AND COUNTRY
OFFICES IN LEBANON, JORDAN AND IRAQ
UNITED NATIONS DEVELOPMENT PROGRAMME - MIDDLE EAST
Agency
United Nations Development
Programme
Number of employees
6 400 employees
City
Middle East
Profile
• UNDP operates in more than 170 countries and
territories, helping to achieve the eradication of poverty,
and the reduction of inequalities and exclusion. UNDP
help countries to develop policies, leadership skills,
partnering abilities, institutional capabilities and build
resilience in order to sustain development results
• UNDP helps countries across the Arab region to build
and share their own solutions to development
challenges within UNDP’s four main focus areas:
Poverty reduction and achievement of the millennium
development goals, democratic governance, crisis
prevention and recovery, and environment and
sustainable development
• Country offices in Jordan, Lebanon and Iraq. Logistics
hub is Dubai office
Categories procured by UNDP in The Middle East
Goods
Services
Motor vehicles and parts
Transportation and storage and
mail services
Satellite communication
equipment
Management and business
professionals and administrative
Services
Office furniture
Conference organizing
Generators
Engineering and research and
technology based services
Computer software
Travel and food and lodging and
entertainment services
Fuel
Project management
IT, broadcasting and
Telecommunications
IT services
SOURCE: ANNUAL STATISTICAL REPORT ON UN PROCUREMENT (2015), UNDP WEBSITE, UNDP ANNUAL REPORT, INTERVIEWS
BUSINESS SWEDEN
DECEMBER 2016
9
THE PROCUREMENT PROCESS FOR UNDP
UNITED NATIONS DEVELOPMENT PROGRAMME - MIDDLE EAST
PROCUREMENT OVERVIEW 2015
TOP CATEGORIES OF PROCUREMENT BY UNDP 2015**
Total procurement vol.
BUSD 2.29
Rank
Goods
MUSD 482
1
327
Services
BUSD 1.8
Management and business professionals
and administrative services
UNDP Arab State* % of
total volume
3.5%
2
Engineering and research and technology
based services
165
3
Transportation and storage and mail
services
106
4
Travel and food and lodging and
entertainment services
59
5
Education and training services
47
6
Motor vehicles and parts, accessories and
components, including other transport
equipment
41
7
Information technology, broadcasting and
telecommunications
39
Procurement process
Require UNGM
No
Require registration in
another portal
No
Require prequalification
No
Description of the
procurement process
Procurement at UNDP is decentralized
to country offices (166). UNDP is only
required to advertise (ITB or RFP
processes) for contracts above USD
100 000. RFQ process is used for
contracts between USD 5 000-USD 100
000, where there is no requirement to
advertise. Advertisement is done for
large/key projects below USD 100 000
to ensure adequate competition
SOURCE: ANNUAL STATISTICAL REPORT ON UN PROCUREMENT (2015), UNDP WEBSITE, UNDP ANNUAL REPORT, INTERVIEWS
BUSINESS SWEDEN
Group of Goods/Services
MUSD
*EGYPT, IRAQ, JORDAN, LEBANON, LIBYA, PALESTINE
**BASED ON ORDERS ABOVE 30 000 USD
DECEMBER 2016
10
UNOPS IS PRESENT ACROSS THE MIDDLE EAST WITH
AN OPERATIONAL HUB IN AMMAN
UNITED NATIONS OFFICE FOR PROJECT SERVICES - MIDDLE EAST
Agency
United Nations Office For Project
Services
Number of employees
11 628
City
Middle East
Profile
• UNOPS mission is to serve people in need by
expanding the ability of the United Nations,
governments and other partners to manage projects,
infrastructure and procurement in a sustainable and
efficient manner
• UNOPS acts as a service provider to a variety of
partners, from UN bodies to private sector
organizations
• Operational hub in Amman, Jordan has been active
since 2004. With an established presence across the
Middle East, the hub runs operations including largescale procurement, project development and technical
management, and provides financial, human resources
and infrastructure-related services
Categories procured by UNOPS in The Middle East
Products
Services
Motor vehicles, parts and other
transport equipment
Construction, engineering and
architectural services
Medical lab equipment including
mosquito nets
Humanitarian aid and mine
action
IT equipment and software
Travel services
Machinery, generators, tools etc.
Communications services
Cement, steel, wood etc. for
construction
Workshop and training services
Structures, AC and construction
components
Building and machinery
maintenance
SOURCE: ANNUAL STATISTICAL REPORT ON UN PROCUREMENT (2015), UNOPS WEBSITE, UNOPS ANNUAL REPORT, INTERVIEWS
BUSINESS SWEDEN
DECEMBER 2016
11
THE PROCUREMENT PROCESS FOR UNOPS
UNITED NATIONS OFFICE FOR PROJECT SERVICES - MIDDLE EAST
PROCUREMENT OVERVIEW 2015
TOP CATEGORIES OF PROCUREMENT BY UNOPS 2014**
Total procurement vol.
MUSD 717
Rank
Group of Goods/Services
MUSD
Goods
MUSD 244
1
NA
Services
MUSD 473
Construction, engineering and architectural
services
UNOPS Middle East
percentage of total
volume
N/A*
2
Humanitarian aid and mine action
NA
3
HR, consultants and management support
NA
4
Environmental and regional development
and management
NA
5
Transport services incl. vehicle
maintenance
NA
6
Travel services
NA
7
Leasing and rental of equipment, premises
and vehicles
NA
8
Communications services
NA
9
Motor vehicles, parts and other transport
equipment
NA
10
Medical lab equipment including mosquito
nets
NA
Procurement process
Require UNGM
Yes
Require registration in
another portal
No
Require prequalification
No
Description of the
procurement process
The UNOPS procurement process is
divided into ten steps: Planning phase
has 3 steps, Solicitation phase has 4
steps and contract finalization has 3
steps
*NOT POSSIBLE TO ACCESS THE ME NUMBERS AND SHARE OF TOTAL AGENCY PROCUREMENT
SOURCE: ANNUAL STATISTICAL REPORT ON UN PROCUREMENT (2015), UNOPS WEBSITE, UNOPS ANNUAL REPORT, INTERVIEWS
** BASED ON ORDERS ABOVE 30 000 USD
BUSINESS SWEDEN
DECEMBER 2016
12
IDENTIFIED GAPS IN UN SUPPLY AND NEEDED
SERVICES/PRODUCTS
MIDDLE EAST
UNOPS
 Needed products/services
 Station wagons
 Ambulances
 Armored vehicles
 Motorcycles
 14 different solar equipment
packages
 Power generators
 Blankets & tarpaulins
 HF radios
 VHF radios
UNHCR
UNRWA
 Building of shelters and camps to
 Potential gaps exists in services
host the vulnerable is a procurement
procurement including education,
gap that covers a wide range of
health care, relief and social
possible products/services that
services, camp infrastructure and
could be procured
improvement as well as and
microfinance
 Needed products/services
 Needed products/services
 Transportation systems
 Dairy products, other
 Medical products
 Maintenance services
 Security
 Pharmaceuticals and drugs
 Technological advances and
software
 Medical and lab, ICT, transport
 Educational products and
services
 Education
 Construction equipment
BUSINESS SWEDEN
DECEMBER 2016
13
IDENTIFIED GAPS IN UN SUPPLY AND NEEDED
SERVICES/PRODUCTS
MIDDLE EAST
UNICEF
 Rapidly changing technologies, shifts in supply chain
management efficiency and practices, new innovations,
and the drive for results and transparency, have been the
impetus for a more strategic approach to supply and
logistics across UNICEF
UNDP
 The Country Office will enter into contracts with vendors,
which may be companies or individuals. While the needs
vary, services account for approximately 75% of
demand. Lack of market/cultural knowledge effects the
services offered
 Needed products/services
 Focus on services offering especially within democracy,
governance and energy/ environmental sustainability
 Nutrition
 Vaccines
 Pharmaceutical
 Education materials
 Clothes
 Needed products/services
 Sustainability
 Energy
 Transportation
 Project management
 Evaluation services
 Printing, publishing and bookbinding services
BUSINESS SWEDEN
DECEMBER 2016
14
IMC’S MISSION IS TO IMPROVE THE QUALITY OF LIFE
THROUGH HEALTH INTERVENTION IN UNDERSERVED
COMMUNITIES
INTERNATIONAL MEDICAL CORPS - MIDDLE EAST
Agency
International Medical Corps
Number of employees
7 800
City
Middle East*
Profile
• Mission: Improve the quality of life through health
interventions and related activities that build local
capacity in underserved communities worldwide
• Activities: Offers training and health care to local
populations and medical assistance to people at
highest risk. Emergency response and preparedness,
health support services, family and community health,
women’s and children's health, mental health, water
sanitation and hygiene, nutrition and food security
• International Medical Corps rehabilitates devastated
health care systems and helps bring them back to selfreliance
Categories procured by IMC in The Middle East
Products
Services
•
Food
• Medical consultation
•
Water
• Water/sanitation consultation
•
Medical supplies
• Emergency response
consultation
•
Emergency equipment
•
Sanitation equipment
•
Transportation equipment
• Threshold value: 50 million annually
• Local procurement, central support
SOURCE: ANNUAL REPORT IIMC, INTERVIEWS
BUSINESS SWEDEN
* GAZA, IRAQ, LEBANON AND JORDAN
DECEMBER 2016
15
THE PROCUREMENT PROCESS FOR IMC
INTERNATIONAL MEDICAL CORPS - MIDDLE EAST
PURCHASE PROCESS
Purchase
process
•
Logistics is orchestrated primarily at the field or
country level by a combination of local and
international staff. They provide day-to-day
support for in-country programs by organizing
local procurement, storage, maintenance and
distribution of all materials needed
•
In-country operations are supported by a global
management team - working from headquarters
and base offices on three continents – which
procures/tracks/ships internationally and serves
as the focal point for the initial stages of an
emergency response
•
There is no portal for registration. Companies
request proposals from IMC
•
It is possible to marketing products directly to
procurement officer
DESTINATIONS
Countries IMC Purchase From
•
•
•
•
USA
Jordan
Lebanon
Others (no limitation)
Main destinations for
purchased products
•
•
•
•
Gaza
Iraq
Lebanon
Jordan (some goes to Syria)
SOURCE: ANNUAL REPORT IIMC, INTERVIEWS
BUSINESS SWEDEN
DECEMBER 2016
16
ANERA HELP TO EASE THE SUFFERING OF PALESTINIAN
REFUGEES
AMERICAN NEAR EAST REFUGEE AID - MIDDLE EAST
Agency
American Near East Refugee Aid
Number of employees
100
City
Middle East*
Profile
• ANERA help to ease the suffering of Palestinian
refugees after the Arab-Israeli War of 1967, ANERA is
non-political and non-religious and is one of the largest
American non-profits working solely in the Middle East
for 40 years
• ANERA helps local institutions become more selfsufficient and effective in serving their communities
• The United States Agency for International
Development (USAID) and OPEC Fund for
International Development (OFID) are few partners for
ANERA various programs
• ANERA does not have a procurement hub. Each
country of Jordan, Gaza, Lebanon and West Bank is
responsible for their own procurement. Recently, the
office in Jordan was closed however, it is now managed
by Lebanon
• MUSD 57 was procured by ANERA in 2014
Categories procured by ANERA
Products
Services
•
All winter necessity (blanks,
flash lights, clothes, etc.)
• Construction design
•
Medicine
• Engineering Consultancy
•
Medical supplies
• Health care improvement
•
Water and Sanitation
• Agricultural
• Community and economic
development
• Education
SOURCE: ANNUAL REPORT ANERA, INTERVIEWS
BUSINESS SWEDEN
*JORDAN, GAZA, LEBANON, WEST BANK
DECEMBER 2016
17
THE PROCUREMENT PROCESS FOR ANERA
AMERICAN NEAR EAST REFUGEE AID - MIDDLE EAST
PURCHASE PROCESS
Purchase
process
•
Each country ANERA is operating in has a
different procurement process, however, there
are similarities
•
In order to be in the approved vendor list for
ANERA, suppliers should directly contact the
agency
•
A profile and a company introduction should be
sent to ANERA’s office
•
ANERA often places bids online or via country
specific portals such as http://www.daleelmadani.org/ in Lebanon
•
It is possible to market directly to procurement
officer
DESTINATIONS
Countries ANERA Purchase
From
•
•
•
•
Local manufacturing
USA
Jordan
Others (no limitation)
Main destinations for
purchased products
•
•
•
•
Jordan (some goes to Syria)
Gaza
Lebanon
West Bank
SOURCE: ANNUAL REPORT ANERA, INTERVIEWS
BUSINESS SWEDEN
DECEMBER 2016
18
ICRC IS THE LARGEST HUMANITARIAN NETWORK IN
THE WORLD
INTERNATIONAL COMMITTEE OF THE RED CROSS – MIDDLE EAST
Agency
International Committee Of The Red
Cross
Number of employees
1,700
City
Middle East*
Profile
• The International Red Cross and Red Crescent
movement is the largest humanitarian network in the
world
• The misssion is to alleviate human suffering, protect life
and health, and uphold human dignity especially during
armed conflicts and other emergencies
Categories procured by ICRC
Products
Services
•
Water
• Construction design
• The ICRC provides water in conflict zones and creates
or maintains a sustainable living environment
•
Food
• Water system development
• The ICRC ensures that people affected by conflict can
get basic health care that meets universally recognized
standards
•
Sanitation
• Consultancy
• ICRC provides food, basic shelter, clothing and hygiene
qualify as essential needs
•
Clothes
• Amman, Jordan is the procurement hub in the ME for
ICRC
•
Medical supplies
SOURCE: ANNUAL REPORT ICRC, INTERVIEWS
BUSINESS SWEDEN
* EGYPT, IRAN, IRAQ, ISRAEL AND THE OCCUPIED TERRITORIES, JORDAN, KUWAIT, LEBANON, SYRIA,
YEMEN
DECEMBER 2016
19
THE PROCUREMENT PROCESS FOR ICRC
INTERNATIONAL COMMITTEE OF THE RED CROSS – MIDDLE EAST
PURCHASE PROCESS
Purchase
process
•
Jordan office is the procurement hub in the
region
•
Pre qualifications for purchases over USD
30,000
•
ICRC can directly contact vendors for purchases
between USD 5,000- USD 30,000
•
Validating vendors is a requirement for ICRC
procurement (it can reach up to three phases)
•
It is possible to market directly to procurement
officer
DESTINATIONS
ICRC Purchase From
•
•
•
•
Local manufacturing
Turkey
Saudi Arabia
Others (no limitation)
Main destinations for
purchased products
•
•
•
•
•
•
Syria
Yemen
Lebanon
Iraq
Egypt
Israel and Occupied Territory
SOURCE: ANNUAL REPORT ICRC, INTERVIEWS
BUSINESS SWEDEN
DECEMBER 2016
20
IRW HELPS POOR PEOPLE TO ACCESS BASIC SERVICES
ISLAMIC RELIEF WORLDWIDE - MIDDLE EAST
Agency
Islamic Relief Worldwide
Number of employees
2000
City
Middle East*
Profile
Categories procured by IRW in The Middle East
• Islamic Relief envisages a caring world where
communities are empowered, social obligations are
fulfilled and people respond as one to the suffering of
others
• Islamic Relief works with communities to strengthen
their resilience to disasters, and provide vital
emergency aid when disasters occur
• IRW helps poor people to access basic services,
including education, water and sanitation, as well as
healthcare
• Tackle the root causes of poverty and make sure that
the world’s most vulnerable people have a strong voice
and real influence in both our programs and advocacy
SOURCE: ANNUAL REPORT IRW, INTERVIEWS
BUSINESS SWEDEN
Products
Services
•
Food
• Medical consultation
•
Water
• Medical teaching materials
•
Medical supplies
• Educational training
•
Emergency equipment
• Legal
•
Sanitation equipment
•
Transportation equipment
*EGYPT, IRAQ, JORDAN AND LEBANON
DECEMBER 2016
21
THE PROCUREMENT PROCESS FOR IRW
ISLAMIC RELIEF WORLDWIDE - MIDDLE EAST
PURCHASE PROCESS
Purchase
process
•
Quotations will be assessed by a panel of staff
who will invite suppliers or may ask for
presentations/interviews that should be required
to facilitate decision making. IRW may deem it
unnecessary for any interviews to take place
dependent on the strength of the quotations
•
There is no portal for registration. Companies
request proposals from IRW
•
It is possible to market directly to procurement
officer
DESTINATIONS
IRW Purchase From
•
•
•
•
•
•
Local Manufacturing
USA
Saudi Arabia
Jordan
Lebanon
Others (no limitation)
Main destinations for
purchased products
•
•
•
•
•
Syria
Egypt
Iraq
Lebanon
Jordan
SOURCE: ANNUAL REPORT IRW, INTERVIEWS
BUSINESS SWEDEN
DECEMBER 2016
22
SWEDISH COMPANIES NEED TO AWARE OF TRADE
BARRIERS WHEN EXPORTING TO THE MIDDLE EAST
EXAMPLE OF TRADE BARRIERS
 Custom clearance is usually a challenging job when it
comes to exporting to the ME. Having a good, well
reputable Custom Clearance agent is therefore very
essential
EXAMPLE OF TRADE BARRIERS
 Establishing and maintaining a relationship is a central
part of the business process and you will find that
maintaining a “friendly” relationship with potential clients
and partners will take you far in the Middle East
 Halal certificates of food products can be obtained from
Islamic centers issuing “Halal Slaughtering Certificate”
worldwide being approved by the “Muslim World League”
 Think of it as the start of a long-term business
relationship, investing time and energy into this. Doing
business within a country in the Middle East can open
doors to others, as it will give you a track record in the
region
 Locals are much more equipped to understand the
market and will usually go the extra mile to get the word
out about your products. Therefore, having a local
representative will help smooth procedures especially in
the Middle East. Once the word has gotten out, don't
expect to be able to charge the same prices for your
products. Per capita income is significantly lower in the
Middle East and you will have to lower your margins to
make a dent in market share
BUSINESS SWEDEN
 Don’t focus on short-term profits and transactions at the
expense of long-term relationships
DECEMBER 2016
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