The Hair Nail & Skin Institute Catalog SEPTEMTBER 2016 The Hair Nail & Skin Institute Welcome to The Hair Nail & Skin Institute (the “Institute” or “School”) The Hair Nail & Skin Institute is excited to provide you with the education needed for a successful career in the Beauty Industry! Our professional learning environment, with a low teacher/student ratio, provides our students with more personalized attention. Our Instructors maintain current knowledge and training in the Cosmetology and Aesthetics fields in order to provide solid education to our students. Our ultimate commitment is to prepare students for licensure and give them the needed skills for the workplace. Today’s Beauty Professionals must be prepared to meet a greater demand for knowledge in multiple areas of the profession. Highly qualified Hair Stylists and Skin Care Specialists are needed in the fast growing Beauty Industry. Mission Statement The Hair Nail & Skin Institute mission is to provide quality education in a creative and inspiring environment for careers in Cosmetology and Aesthetics with a strong focus on business skills. School Facility The Hair Nail & Skin Institute is established in a modern 5,600 square foot, contemporary facility which promotes interactive learning, cleanliness, and safety for both the students and public. The Institute features the following: Luxurious Travertine Tiled Floors Chrome and Mirrored Styling Stations with Hydraulic Chairs Modern Classrooms with Flat Screen Video Display Individual Mobile Work Stations Dispensary Shampoo Area Pedicuring Area Manicuring Area Waxing/Facial Area Break Room Area Outside Student patio Beautiful Reception Area Aesthetics program featuring Hydraulic Facial Beds, Lighted Makeup Stations, Body Spa / Waxing Room, 2 Treatment Rooms, Hot Towel Cabinets, Lucas Machine, Multi-function Facial Machines, Photo Light Therapy Machine, Microdermabrasion and Microcurrent Machines. Generous parking for student salon clients and students School Ownership The Hair Nail & Skin Institute is a private school of Cosmetology owned by The Hair Nail and Skin Institute LLC. Sheri Rogers is the managing member of The Hair Nail and Skin Institute LLC. Sheri has been in the industry as a cosmetologist for 29 years and a licensed cosmetology instructor for over 26 years. Her other varied experiences include: School Director School Supervisor Cosmetology instructor Cosmetology salon stylist Business development manager for a beauty supply store General manager of salons School Owner Cosmetology & Aesthetics Career The Cosmetology and Aesthetics fields of the Beauty Industry are exciting and rewarding careers. The health and beauty of the hair, nails, and skin are important to people who strive to look and feel their best. Billions of dollars are spent each year on beauty services and products to enhance the hair, nails, and skin. The career options are infinite due to the continuing progression of the Beauty Industry. 1 The Hair Nail & Skin Institute Catalog SEPTEMTBER 2016 Career Opportunities and Employment There are many diverse career opportunities a Cosmetologist, Nail Technician or Aesthetician can choose from within the industry. These career opportunities and fields of employment can be as varied as: Salon or day spa owner Salon or day spa professional Professional makeup artist Salon or spa manager or director Cosmetology, Nail Tech or Aesthetics Instructor or school employee Product distributor or educator Manufacturer representative Resort and spa industry Movie Industry Fashion Industry Cruise ship Cosmetologist, Nail Technician, or Aesthetician State Board Member, Inspector, or Examiner Admission Requirements Every applicant to The Hair Nail & Skin Institute must meet the following requirements for admission into our programs: A completed student application form. Minimum of 16 years of age. A copy of high school diploma, GED, transcripts with a minimum of 10 credits ( two credits in English), or proof of 18 years of age or older. Valid Picture ID (Drivers license, State ID, Military ID, or Passport). Social Security Card. Arizona. Drivers License, Birth certificate or passport for proof of citizenship. Payment of $100.00 for application fee (non-refundable). A completed Enrollment Agreement. Cosmetology Course (1600 Hours) Tuition (including $14,500.00 books and kit) Nuts & Bolts Business $350.00 Educational Materials Application Fee $100.00 Aesthetics Course (800 Hours) Tuition (including books and kit) Nuts & Bolts Business Educational Materials Application Fee Total: Total: $14,950.00 $11,500.00 $350.00 $100.00 $11,950.00 Student Instructor (650 Hours) Tuition (including $9,500.00 books and kit) Nuts & Bolts Business $350.00 Educational Materials Application Fee $100.00 Total: $9,950.00 The Hair Nail & Skin Institute is currently not accredited by a nationally accredited association. Payment Options Cash, money order, or cashier’s check (20% discount for payment in full at start of training). All major credit cards. Payment plans and tuition financing available (upon approval). All tuition rates are subject to change without notice. The changed rates will be applied to newly signed contracts and will not affect existing contracts. Course Schedules Cosmetology 46 Weeks / 1600 clock hours Tuesday – Saturday 8:30 A.M. – 4:00 P.M. Aesthetics 23 Weeks / 800 clock hours Tuesday – Saturday 8:30 A.M. – 4:00 P.M. Cosmetology Student Instructor--When offered 21 Weeks / 650 clock hours Tuesday – Saturday 8:30 A.M. – 4:00 P.M. 2 The Hair Nail & Skin Institute Catalog SEPTEMTBER 2016 Attendance Cosmetology Students are scheduled to attend Tuesday thru Saturday from 8:30 A.M. to 4:00 P.M. (35.0 hours per week) with 30 minutes for lunch daily. Aesthetics students are scheduled Tuesday thru Saturday from 8:30 A.M. to 4:00 P.M. (35.0 hours per week) with 30 minutes for lunch daily, not included in clock hours. All students are expected to comply with the schedule and attend theory class as required. Absent or tardy students must notify the Director at 928-910-1002 between the hours of 8:00-8:30am. If the phone isn’t answered promptly you will need to send a text or leave a voicemail for a returned call. A No CALL/NO SHOW will not be tolerated by the Institute and may result in a 1-3 day suspension. All absences and tardiness for scheduled instruction are recorded by the time clock. If students are late for theory, they will not be able to clock in until 10:00 A.M. If absences or tardiness are excessive and affect satisfactory progress, the student will be counseled. A record of attendance is maintained by time clock records for each student and is available for review by authorized persons. Start Dates Classes will be scheduled to start at 5 week intervals for Cosmetology and Aesthetics, and by special arrangement for Cosmetology Student Instructor. Modified Schedules may be approved on a case by case basis. The Institute reserves the right to reschedule, postpone, or cancel classes. Holidays and School Closings The Institute recognizes the following days as holidays: Independence Day Thanksgiving Day Christmas Eve Day through New Years Day (returning to school on first school day available) In the event of severe weather or snowfall, students should call the School attendance number regarding school closure or a delayed schedule. The Institute reserves the right to close additional days with posted notice. School closures will result in an extension of the contract’s end date. Make-up Work Absent or tardy students are required to make-up all tests and required operations. If a student is tardy or absent the day a test is scheduled, the student must make-up the test the day they return. Students may not take tests if required homework is not handed in prior to test. ACADEMIC PROGRESS EVALUATIONS Students must maintain satisfactory progress in attendance and academic work. The qualitative element to determine academic progress is a reasonable system of grades as determined by assigned academic learning. Students are assigned academic learning and practical procedures. Academic learning is evaluated after each unit of study. Practical assignments are evaluated as completed and counted toward course completion only when rated as satisfactory or better. If the performance does not meet satisfactory requirements, it is not counted and the performance must be repeated. At least two comprehensive practical skills evaluations will be conducted during the course of study. Practical skills are evaluated according to text procedures and set forth in practical skills evaluation criteria adopted by the School. Students must maintain a written grade average of 75% and pass a Final Written and Final Practical exam prior to graduation. Students must make up failed or missed tests and incomplete assignments. Numerical grades are considered according to the following scale: 93-100 85-92 75-84 74 and Below Excellent Very Good Satisfactory Unsatisfactory Satisfactory Academic Progress Failure to maintain satisfactory progress can cause delay in graduation, and additional tuition charges. The Satisfactory Academic Progress Policy is consistently applied to all students enrolled at the School. It is printed in the catalog to ensure that all students receive a copy prior to the first day of class. The policy complies with the guidelines established by the National Accrediting Commission of Career Arts and Sciences (NACCAS) and the federal regulations established by the United States Department of Education. EVALUATION PERIODS Students are evaluated for Satisfactory Academic Progress as follows: Cosmetology: 450, 900, 1350 clocked (actual) hours Aesthetics: 300, 600 clocked (actual) hours Evaluations will determine if the student has met the minimum requirements for satisfactory academic progress. The frequency of evaluations ensures that students have ample opportunity to meet both the attendance and academic progress requirements of at least one evaluation by midpoint in the course. 3 The Hair Nail & Skin Institute Catalog SEPTEMTBER 2016 ATTENDANCE PROGRESS EVALUATIONS Students are required to attend a minimum of 75% of the hours possible based on the applicable attendance schedule in order to be considered maintaining satisfactory attendance progress. Evaluations are conducted at the end of each evaluation period to determine if the student has met the minimum requirements. The attendance percentage is determined by dividing the total hours accrued by the total number of hours scheduled. At the end of each evaluation period, the school will determine if the student has maintained at least 75% cumulative attendance since the beginning of the course which indicates that, given the same attendance rate, the student will graduate within the maximum time frame allowed. MAXIMUM TIME FRAME The maximum time (which does not exceed 150% of course length) allowed for each course is: Cosmetology: (Full time, 35.0 hours/week--1600 hours total) 2000 hours maximum time allowed Aesthetics: (Full time, 35.0 hours/week--800 hours total) 1000 hours maximum time allowed The maximum time allowed for transfer students who need less that the full course requirements will be determined based on 75% of the scheduled hours for the course. DETERMINATION OF PROGRESS STATUS Students meeting the minimum requirements for academics and attendance at the evaluation point are considered to be making Satisfactory Academic Progress until the next scheduled evaluation. Students will receive a hard copy of their Satisfactory Academic Progress Determination at the time of each of the evaluations. Students who fail to meet minimum requirements for attendance or academic progress are placed on WARNING and considered to be making satisfactory academic progress while during the warning period. The student will be advised in writing on the actions required to attain Satisfactory Academic Progress at the next evaluation. If at the end of the warning period, the student has still not met both the attendance and academic requirements they may be placed on probation and, if applicable, students may be deemed ineligible to receive Title IV funds. PROBATION Students who fail to meet minimum requirements for attendance or academic progress after the warning period will be placed on probation and considered to be making satisfactory academic progress when in the first probationary period, if the student appeals the decision, and prevails upon appeal. Additionally, only students who have the ability to meet the Satisfactory Academic Progress Policy standards by the end of the evaluation period may be placed on probation. Students placed on an academic plan must be able to meet requirements set forth in the academic plan by the end of the next evaluation period. Students who are progressing according to their specific academic plan will be considered making Satisfactory Academic Progress. The student will be advised in writing of the actions required to attain satisfactory academic progress by the next evaluation. If at the end of the probationary period, the student has still not met both the attendance and academic requirements required for satisfactory academic progress or by the academic plan, they will be determined AS NOT making satisfactory academic progress and, if applicable, students will not be deemed eligible to receive Title IV funds, if applicable. RE-ESTABLISHMENT OF SATISFACTORY ACADEMIC PROGRESS Students may re-establish Satisfactory Academic Progress and Title IV aid, if applicable, by meeting minimum attendance and academic requirements by the end of the probationary period. INTERRUPTIONS, COURSE INCOMPLETES, WITHDRAWALS If enrollment is temporarily interrupted for a Leave of Absence, the student will return to school in the same progress status as prior to the Leave of Absence. Hours elapsed during a Leave of Absence will extend the student's contract period by the same number of days taken in the Leave of Absence and will not be included in the student's cumulative attendance percentage calculation. Students who withdraw prior to completion of the course and wish to re-enroll will return in the same satisfactory academic progress status as at the time of withdrawal. APPEAL PROCEDURE If a student is determined to not be making Satisfactory Academic Progress, the student may appeal the determination within ten calendar days. Reasons for which students may appeal a negative progress determination include death of a relative, an injury, or illness of the student, or any other allowable special or mitigating circumstances. The student must submit a written appeal to the School on the designated form with supporting documentation of the reasons why the determination should be reversed. This information should include what has changed about the student's situation that will allow them to achieve Satisfactory Academic Progress by the next evaluation point. Appeal documents will be reviewed and a decision will be made and reported to the student within 30 calendar days. The appeal and decision documents will be retained in the student's file. If the student prevails upon appeal, the satisfactory academic progress determination will be reversed and Title IV funds will be reinstated, if applicable. NON-CREDIT AND REMEDIAL COURSES Non-credit and remedial courses do not apply to this School. Therefore, these items have no effect upon the School's SAP standards. TRANSFER HOURS With regard to Satisfactory Academic Progress, a student's transfer hours will be counted as both attempted and earned hours. Job Placement Policy While the School cannot guarantee employment for graduates, assistance in finding suitable employment is provided by posting area job openings on a career opportunities bulletin board for students to review. Students also receive the Nuts and Bolts Business Training course that provides training in professionalism and job search skills including how to write a resume, complete an employment application and prepare for an effective interview. The curriculum places a great deal of emphasis on how to obtain and retain employment after graduation. Graduates are encouraged to maintain contact with the School and follow-up with the School on current employment or special employment needs of the Student. In addition, the School maintains a network of relationships with local professionals and employers who provide mentoring to students while they are in school. 4 The Hair Nail & Skin Institute Catalog SEPTEMTBER 2016 Disciplinary Policy The Institute's Administration reserves the right, at its sole discretion, to suspend or terminate any Student for insubordination, refusal to cooperate with Faculty or School Administration, inability to follow instructions or schedules, failing to observe the Grievance Policy and Procedure, failure to observe the Standards of Conduct, or in any situation where the Administration feels that the Student’s continued attendance jeopardizes the learning environment and educational mission of the Institute. Disruption of an Educational Institution is a crime in the State of Arizona. Any infraction of the Standards of Conduct, General Policies, or the Enrollment Agreement could result in any of the following disciplinary actions: PROBATION: A Student may be placed on probation for a specified time for violating the Standards of Conduct or General Policies or Rules of the Institute. If the Student does not correct the problem, he/she will be placed on a second probation. If the problem is not corrected during the second probationary period, he/she may be suspended for three days or dismissed permanently at the discretion of the School Administration. SUSPENSION: Enrollment may be immediately suspended at the discretion of School Administration for up to three days for violation of the Standards of Conduct or General Policies. Students may receive in-house suspension at the discretion of the Administration. DISMISSAL – TERMINATION: Enrollment may be terminated at the discretion of School Administration for any reason deemed necessary to maintain the positive educational environment and general objectives of the institution for any of the following reasons: Non-conformance with the Standards of Conduct, General Policies, or Enrollment Agreement. Non-conformance with the state laws and regulations governing schools and students. Non-compliance with the school’s Satisfactory Academic Progress Policy. An action which causes or could cause bodily harm to a client, student, or employee of the school. Engaging in the manufacture, distribution, dispensation, possession, or use of drugs. Being under the influence of drugs or alcohol while on the premises. Immoral or improper conduct. Theft or Willful destruction of school or student property. Disciplinary decisions may be appealed by submitting a clear and concise written statement containing all pertinent data and facts. The appeal will be reviewed by the school administration and the student will be notified of the decision within 30 days of the receipt of the appeal. Student Grievance Policy & Procedure The Hair Nail & Skin Institute will make every effort to resolve any student grievance that is not frivolous or without merit. The student must first try to resolve the problem though the Institute’s Student Grievance Policy and Procedure. The student must register the grievance in writing to the attention of the Institute’s Administration within 30 days of the date that the act which is the subject of the grievance occurred. Depending on the extent and nature of the complaint, interviews with appropriate staff and/or other students may be necessary to reach a final resolution of the complaint. The grievance will be reviewed by the Administration and a response will be sent to student in writing within 15 days of receiving the grievance. The initial response may not provide for final resolution of the matter, but will notify the student of continued investigation and actions taken. Should the student find the response to be unsatisfactory, the student may appeal the decision by contacting the Arizona State Board of Cosmetology at 1721 East Broadway, Tempe, Az. 85282-1611. Phone (480-784-4539). Dress Code Students are required to be in dress code at all times. Students must arrive in the morning ready for the day. Hair must be styled, makeup and nails to be done. Any student not in dress code will be sent home to change, and is expected to return in proper attire in a timely fashion. Students that choose not to return will be suspended the following school day. 1. 2. 3. 4. 5. 6. 7. 8. Clothing must be solid black free of print, emblems or logos. This includes dots, stripes, lace, flowers etc. This includes pants, skirts shirts, dresses, under shirts, undergarments, outerwear, and stockings. Denim is not permitted at any time. (no color is permitted at any time) Aesthetics students will be provided a black smock, and this must be worn at all times. Shirts must have sleeves that completely cover the under arm area. Cap sleeves are not permitted and are a reason to be sent home. Shoes and accessories ie. Jewelry, belts may be of any color. Shoes must have complete closed toe and back heel. Heels on shoes must not be more than 1’ in height. All shoes must be without holes, be clean, neat and in good repair. (slippers, flip flops, sandals are not permitted) shoes must be worn with hose or socks at all times. Stockings and leggings are only permitted to be worn, when worn under dresses or skirts. Leggings are not pants and may not be worn as so. Skirts and dresses may not be any shorter than 2’ above the knee. And stockings or leggings must be worn. (No bare legs at any time) Name tags must be worn every day, no exceptions will be made. If your name tag is at home, you may use a loaner for 1 day. If it is lost you must purchase a new name tag from the director. (please ask for current pricing) Hats and scarfs are not permitted to be worn. 5 The Hair Nail & Skin Institute Catalog SEPTEMTBER 2016 Facility Duty Responsibilities Cleanliness and sanitation are essential aspects of our profession. Students will be asked to participate in daily and weekly clean-up tasks around the Institute, including laundry tasks, floors, and bathroom facilities. This training will help develop skills and habits that will contribute to future success. Visitors/Clients Must Remain in Reception Area If a visitor or client is not currently receiving a service, they must remain in the reception/lobby area. Visitors are not allowed on the clinic floor, classrooms, or break room without the explicit permission of the Institute’s administration. Student Obligation to Know Pricing, Service Policies, and Products Students should know all pricing and service policies of the Institute, and the name, purpose, benefits, procedures and cost to the client of products used. This information will be taught throughout your training. Product knowledge and professional demeanor is essential to client confidence. Practice courtesy and professionalism at all times when dealing with other students, clients, staff, and visitors to the School. Never complain or show discontent about performing a service in the presence of, or within earshot, of your clinic client. Always make your client feel comfortable and welcome. If you have comments, please save them for later when Staff would be able to talk with you about them. Time Clock Rules and Procedures The School is a clock hour program. It is vital that students follow the Time Clock Rules and Procedures. Failure to do so will result in the loss of hours. Student’s hours are recorded on a time clock each day. It is the responsibility of students to use the time clock correctly. Students are responsible for clocking in and out. Students are assigned a mandatory ½ hour lunch which will automatically be deducted each day. Students must sign in and out for this time. Students are required to notify the Front Desk Coordinator or floor instructor when they leave and return from lunch. Students not clocked in and out for the day will not receive hours for the day. Under no circumstances should a student ever leave the premises during their scheduled hours without the permission of the Director. Students who leave the premises without notifying the Director may be sent home for the day. Physical Demands and General Requirements of the Cosmetology Profession The Hair Nail & Skin Institute is concerned with your success in the Beauty Industry. Students interested in pursuing a career as a Cosmetologist, Aesthetician or Instructor should be aware of the requirements for success. Students should be able to perform the day-to-day functions noted below: 1. A student must have ability to do tasks, using their hands and fingers to grasp, handle, control, move, assemble, or feel objects or tools. 2. A student must use stomach and lower back muscles to support the body. Students must have the ability to bend and twist the body while standing or sitting when servicing clients. 3. A student must enjoy interacting with the public and able to follow a client’s direction. A student must be able to communicate well and help educate the client on the care of hair, nails or skin. 4. A student must be willing and able to work long hours while building a personal clientele in order to earn the desired income. 5. Strive to continually upgrade your abilities through educational classes, attendance at trade shows, seminars, and practice, practice, practice. 6 The Hair Nail & Skin Institute Catalog SEPTEMTBER 2016 Standards of Conduct (The standards of conduct are modeled after accepted Industry standards to prepare students for a successful career) 1. It is the student’s responsibility to clock in/out. Students leaving the Institute must be clocked out. Lunch break is 30 minutes (signed out), and students are allowed two ten minute breaks per day (signed out). Instructor or staff must be notified when taking lunch or break. (See Time Clock Rules and Procedures) 2. Students must comply with the dress code and a name badge must be worn at all times. 3. Discuss only ethical and professional subject matter while serving clients and during school hours. Refrain from using profanity. 4. Be fair, honest, and never steal. This can result in termination. 5. Training involves sanitation, cleanliness, and care of equipment and facility. Students are responsible for personal work stations and work areas daily. Daily assigned sanitation duties must be evaluated before clocking out each day. State Board requires all students to follow sanitation rules and practices at all times 6. All students required to attend classes as scheduled. Students are to clock in by 8:30 A.M. If a student is tardy they may not clock in until 9:45 A.M. If a student is unable to attend, the Student must notify the Director at 928-910-1002 between the hours of 8:00-8:30 am. If the phone isn’t answered promptly you will need to call back as we may be attending to other students at that time. A no call / no show will not be tolerated by the Institute. A student must call in person, and must speak to the Director; a message on the voice mail will not be accepted. 7. Saturdays and Tuesdays are mandatory. Students may not be absent the day before or the day following a weekend or a holiday (unless originally contracted to do so). This will result in a 1 to 3 day suspension. 8. Smoking is only allowed in designated area outside of the school building. 9. Cell phones of any type, iPods, or any other electronic devices are not allowed inside the school unless they are turned off and locked in a locker. Violations will result in phones being confiscated for the day. Phones may be used outside during breaks or lunch in designated area. Repeated violations will result in the stipulation that the Student’s phone not be allowed in the School under any circumstances. Important messages or emergencies can be left with school staff. 10. Gum chewing is not allowed. 11. No eating or drinking except in the break area. (not in classroom) 12. After a student has clocked in, they must be involved in curriculum related activities at all times. mannequin or client at all times. Sitting in the clinic area or standing around idle is not allowed. 13. Staff, clients, and students must be treated courteously and professionally at all times. Clients should never be left waiting. Breaks and lunch must be adjusted around the client’s needs. 14. It is rude to speak in a foreign language in the presence of a client, instructor, administrator, or another student who does not speak and understand that language. 15. Students may not refuse a client service. If this occurs, the student will be clocked out for the day and may receive a 1 to 3 day suspension. 16. Personal services must be approved by Instructors and paid for PRIOR to service. 17. Practical operations are required to be signed off on a daily basis and are the sole responsibility of the student. 18. Students may receive oral counseling and/or a student advising sheet for any inappropriate conduct or other actions not adhering to the standards of conduct. 19. Client consultations must be done with an Instructor on every client. Consultation sheets must be filled out and completed on every service rendered by all students. All consultation sheets must be signed by an Instructor. 20. No arguing with an instructor or student in the presence of clientele or other students. 21. Types of behavior that inhibit the learning process of other students are not acceptable. 22. Destruction of property or violent behavior will result in immediate termination. Disruption of an Educational Institution is a crime in the State of Arizona. 23. Any student with a complaint needs to register the complaint with the Director/Administrator. Procedure. 24. Students are not permitted to instruct other students. Clinic students must be working on a Refer to the School’s Grievance Policy and 7 The Hair Nail & Skin Institute Catalog SEPTEMTBER 2016 25. Use, possession, or sale of drugs or alcohol is not allowed on the premises. Students whose behavior is influenced by drugs or alcohol will be asked to leave the premises and disciplinary action will result. 26. The school is not responsible for a student’s personal equipment or property. Lockers are provided for all students. 27. Students must park in areas designated for student parking. 28. Absences are excused only when related to medical issues (with a Doctor’s note), court appearances, or bereavement. 29. It is unfair to expect to receive an education for free. Our school has reserved space, equipment, and Instructors for your education. Failure to keep your tuition payments current can result in your suspension or termination from the Institute. 30. The Institute reserves the right to change or amend the Standards of Conduct or General Policies at any time without prior notice. Cancellation/Refund Policy Applicants denied admission in the Hair Nail and Skin Institute (the “School” or "Institute" ) will receive a full refund of any money paid. If a student (or in the case of a student under legal age, their parent, or legal guardian) cancels enrollment and demands in writing the money back within 3 business days of the signing of the Enrollment Agreement, all money collected by the School will be refunded even if the student has begun classes. If a Student cancels the Enrollment Agreement more than 3 business days after signing the Enrollment Agreement but prior to starting classes, a refund of all monies paid to the School less the applicable application fee (not to exceed $100.00) will be made. Formal Cancellation Date is the earlier of the postmark on written notification, or the date said cancellation is delivered to the school director in person; the last date of attendance if a student is terminated by the Institute, 30 days after the last day of attendance, the scheduled return date on an Approved Leave of Absence, or the date the Student notifies the School that they are not returning from an Approved Leave of Absence. REFUND POLICY FOR TUITION PAID BY STUDENT Percentage of Scheduled Time Enrolled to Total Course Time 0.01% to 4.9% 5.0% to 9.9% 10.0% to 14.9% 15.0% to 24.9% 25.0% to 49.9% 50.0% and over Percentage Institute Earned and Will Retain 20% 30% 40% 45% 70% 100% Percentage of Student Refund 80% 70% 60% 55% 30% 0% Enrollment time is defined as the time elapsed between the student’s start date and the last physical attendance at the Institute. Any student terminated by the Institute should refer to the Cancellation/Refund Policy table for determination of any refund due the Student or Tuition owed to the Institute based on the percentage of scheduled time enrolled, not solely the hours clocked. Any refund due to the Student will be paid within Forty- Five days (45) after a request for refund, in writing, is received and acknowledged by to the Institute’s Administration. Charges for books, tools and supplies are non-refundable after being issued to a student. The school will assess a termination fee of $150.00. If permanently closed or no longer offering instruction after a student has enrolled, the School will provide a pro-rata refund to the Student of tuition paid. If the course is cancelled subsequent to a Student’s enrollment, the School will either provide a full refund of all monies paid, or arrange for completion of the Course at a mutually agreeable location. Any student who has attended class and is requesting withdrawal from any one of the School programs offered and a refund of monies paid to the school will refer to the Cancellation/Refund Policy. The Institute’s refund policy is modeled after accepted Industry standards. 8 The Hair Nail & Skin Institute Catalog SEPTEMTBER 2016 Cosmetology Course Outline DESCRIPTION: The Cosmetology Course offers a 1600 hour course in the science and art of Cosmetology. The program is designed to prepare and educate each student in the fundamentals of the basic cosmetology education set forth by the Arizona State Board of Cosmetology. It will also prepare each student for the practical and theory examination for an Arizona Cosmetology License. In addition, the course will incorporate the knowledge needed for employment in cosmetology salons and spas. GOALS: Upon 1. 2. 3. 4. 5. completion of the course requirements, the graduate will be able to: Perform and meet the standards set by the school and the cosmetology industry. Perform technical, communication, and servicing skills. Successfully complete the State of Arizona requirements to practice Cosmetology. Exhibit the kind of professionalism necessary to gain and maintain entry level employment. Take and pass the Arizona State Board of Cosmetology Exam for Cosmetology licensing. PROFILE: The clock hour education is taught within a structured curriculum that prepares students for state board examination, graduation, and entry level skills. The cosmetology course encompasses both theory and practical education for each topic. Clinic equipment and products are comparable to those used in the industry. The course is presented through well developed lesson plans, which reflect current educational methods. Subjects are presented by means of lecture, demonstration and student participation. Instruction will be supplemented with visual aids, guest speakers, and other instructional techniques. REFERENCES: Institute Students participate in a curriculum that combines educational materials from a variety of sources. Our Students follow the Milady’s Standard Cosmetology Textbook. GUEST SPEAKERS: The Institute regularly schedules guest speakers and educators. They include instructors, professional stylists, salon owners, and major manufacturer’s representatives. Students gain insight into “real world” of the Beauty business and receive valuable information on what it takes to be successful from these industry experts. Students also have access to information about local, national, and international beauty industry trade shows and educational seminars. GRADING PROCEDURES: Students are assigned theory study and a minimum of practical experiences. Theory is evaluated by written exams after each chapter of study. Practical skills are evaluated according to procedures and performance standards established by the state licensing agency. Students must maintain a theory grade average of 75% and pass a final written and practical exam prior to graduation of 75%. Cosmetology Course Curriculum Subject/UNIT Theory of Cosmetology and Arizona Law: Provides the student with a working knowledge of the laws of Arizona pertaining to cosmetology and the science of the art of personal beautification. Includes sanitation, chemistry, anatomy, physiology, and hygiene. Monitor Duties: Sanitation, salesmanship, ethics, and salon management. Chemical Hair Restructuring: Including permanent waving and chemical hair relaxing, especially thioglycolate and sodium hydroxide. Hair Coloring and Bleaching: Methods used in the art of tinting and bleaching hair. Haircutting: The art of cutting and shaping various types of hair using different types of tools. Hair Styling: The art and techniques of developing particular hairstyles to individuals including pressing, thermal curling and waving. Facials and Makeup: The art of skin care and treatment including massage and physical and chemical depilatories. Massage: The art of massage as an aid to skin care, nail care and scalp treatments. Nail Technology: The art of the care of the feet and hands to include manicuring, pedicuring, sculpture nails, extensions, wraps, overlays and related services. Shampooing: A study of the techniques and methods used in shampooing and the removal of chemical products, including conditioning, re-conditioning and rinse applications. Treatment of the Hair and Scalp: Recognition of hair and scalp disease, and those conditions which require medical treatments as well as those that can be treated by the cosmetologist. Methods of treatments and scientific brushing. Electricity and Light Therapy: Use of electricity and lights as they pertain to cosmetology. Creative Preference Disinfection Procedures TOTAL HOURS Hours 200 35 230 230 230 230 100 100 75 50 20 10 40 50 1600 Miscellaneous lectures given by instructors and demonstrators on the uses of new products and tools will be given from time to time as needed. The above hours requirements must be met by each student in each category in order for the earned hours to be accepted by the state licensing board for examination. The generous portion of creative preference hour is to be applied as needed in curriculum related areas or if a student desires to specialize in a specific area. 9 The Hair Nail & Skin Institute Catalog SEPTEMTBER 2016 Aesthetics Course Outline DESCRIPTION: The Aesthetics Course offers a 800 hour course in the science and art of Aesthetics. The program is designed to prepare and educate each student in the fundamentals of the basic aesthetic education set forth by the Arizona State Board of Cosmetology. It will also prepare each student for the practical and theory examination for an Arizona Aesthetic License. In addition, the course will incorporate the knowledge needed for employment in salons, spas, or clinical aesthetics. Objectives: Upon completion of the course requirements, the graduate will be able to: 1. Perform and meet the standards set by the school and the aesthetic industry. 2. Perform technical, communication, and servicing skills. 3. Successfully complete the State of Arizona requirements to practice Aesthetics. 4. Exhibit the kind of professionalism necessary to gain and maintain entry level employment. 5. Take and pass the Arizona State Board of Cosmetology Exam for Aesthetic licensing. PROFILE: The clock hour education is taught within a structured curriculum that prepares students for state board examination, graduation, and entry level skills. The aesthetic course encompasses both theory and practical education for each topic. Clinic equipment and products are comparable to those used in the industry. The course is presented through lesson plans, which reflect current educational methods. Subjects are presented by means of lecture, demonstration, and student participation. Instruction will be supplemented with visual aids, guest speakers, and other instructional techniques. The student to teacher ratio is 20 students per one Instructor. REFERENCES: Students follow Milady’s Standard Esthetics Fundamentals Textbook and The Hair Nail & Skin aesthetic prodecure book. comprehensive library of references, periodicals, books and DVD’s are available to support the course of study and supplement the student training. A GRADING PROCEDURES: Students are assigned theory study and a minimum of practical experiences. Theory is evaluated by written exams after each chapter of study. Practical skills are evaluated according to procedures and performance standards established by the state licensing agency. Students must maintain a theory grade average of 75% and pass a final written and practical exam prior to graduation. Aesthetics Course Curriculum Subject/UNIT THEORY OF AESTHETICS: Theory includes instruction on Infection control, anatomy, physiology and history of the body, diseases and disorders, principles and practices of infection control and safety, and Arizona cosmetology laws and rules. Theory shall be taught throughout the course with each practical phase: Interpersonal skills and professional ethics, chemistry, electricity, job seeking, history, product analysis, nutrition, professional image, and first aid. DISINFECTION PROCEDURES: Public sanitation, methods, chemical agents, types, classification, bacterial. CONSULTATION AND ANALYSIS: Professional atmosphere for client consultation, in depth skin analysis w/ Woods Lamp, classifications of skin types. PREPARATION AND CLEANSING: Cleansing procedures, supplies, preparation of the client, basic facial analysis, use and safety. MASSAGE: Principles and techniques of massage, benefits, hand exercises, methods. MANUAL FACIAL: Facials treatments, towel steaming the face, treatment for various skin types. ELECTRICAL FACIAL (European/Machine): Principles and techniques of facials with the use of machines, facial treatment for various skin types. MASKS AND PACKS: Preparation, application and removal of masks and packs. PHYSICAL & CHEMICAL DEPILATORIES: Hair removal, physical and chemical depilatories, hair removal treatments. MAKEUP APPLICATION: Cosmetics application, color analysis and draping, preparation, client analysis, makeup artist, artificial lash application. BODY SPA MODALITIES: Vichy shower, scrubs, masks, wraps and various body treatments. EXFOLIATION MODALITIES: Microdermabrasion, chemical and enzyme peels. ALTERNATIVE TECHNOLOGY: Hot stone therapy, Aroma therapy, paraffin & etc. TOTAL HOURS Hours 200 50 50 50 50 50 50 50 50 50 20 80 50 800 Miscellaneous lectures given by instructors and demonstrators on the uses of new products and tools will be given from time to time as needed. The above hours requirements must be met by each student in each category in order for the earned hours to be accepted by the state licensing board for examination. The generous portion of creative preference hour is to be applied as needed in curriculum related areas or if a student desires to specialize in a specific area. 10 The Hair Nail & Skin Institute Catalog SEPTEMTBER 2016 Cosmetology Student Instructor Course Outline DESCRIPTION: The Cosmetology Student Instructor Course offers a 650 hour course in Cosmetology Instruction. The program is designed to prepare and educate each student in the fundamentals of the basic principles of cosmetology instruction set forth by the Arizona State Board of Cosmetology. It will also prepare each student for the practical and theory examination for an Arizona Cosmetology Instructor’s License. In addition, the course will incorporate the knowledge needed for employment as an instructor of cosmetology. OBJECTIVES: Upon completion of the course requirements, the graduate will be able to: 1. Project a positive attitude and a sense of personal self confidence and integrity. 2. Practice proper grooming and effective communications skills and visual poise. 3. Understand employer-employee relationships and respect. 4. Perform the basic skills necessary for teaching including writing lesson plans, performing lectures and demonstrations, directing student projects, using library resources and audio/visual aids, conducting theory class instruction and evaluating student achievement, supervising clinic operations, and maintaining required student records. 5. Application of theory, technical information, procedures and related matter. PROFILE: The clock hour education is provided through steps which address specific tasks necessary for state board preparation, graduation and job entry skills. Clinic equipment, implements, and products are comparable to those used in the industry. Student Instructors will demonstrate their level of competency through completion of required classroom and clinic student teaching activities. Audio-visual aids, guest speakers, and other related learning methods are used in the course. REFERENCES: Students follow Milady’s Master Educator Textbook. A comprehensive library of references, periodicals, books and DVD’s are available to support the course of study and supplement the student training. GRADING PROCEDURES: Students are assigned theory study which is evaluated by written exams after each chapter of study. Practical skills are evaluated according to procedures and performance standards established by the state licensing agency. Students must maintain a theory grade average of 75% and pass a final written and practical exam prior to graduation of 75%. Cosmetology Student Instructor Curriculum Subject/UNIT THEORY OF TEACHING SCIENCES: Professional and teaching development while following the Milady’s Master Educator Textbook ORIENTATION: Includes all information pertaining to the school and the teacher training program PRACTICAL DEMONSTRATION: Includes practical procedures and teaching methods. Hours 250 16 150 CONDUCTING THEORY CLASSES: Includes teaching theory classes. RECORD PREPARATION: Includes instruction in record preparation. 60 10 ARIZONA COSMETOLOGY LAWS & RULES: Includes all Arizona Laws and Regulations. EVALUATION, ASSESSMENT AND REMEDIATION METHODS: Practical and written. 10 24 CLINIC FLOOR WORK: Includes instruction on the clinic floor. 130 TOTAL HOURS 650 * Proof of one year of work experience is required before training and testing for instructor’s license. 11 The Hair Nail & Skin Institute Catalog SEPTEMTBER 2016 Graduation Requirements for all offered Courses Students must meet the following requirements of study to qualify for graduation. A diploma and certificate of graduation will be issued upon completion of the course of study. The graduation requirements are as follows: Completion of all course hours required by the State Board of Cosmetology as outlined in the school catalog. Completion of all written and practical requirements. Successful completion of all phases of study, required exams, practical projects, and clinic assignments for the Course. Full payment of all fees and tuition, and/or compliance with Financing Agreement. Completion of School Board examinations (written and practical) with a passing score. Results must be reviewed with Instructor. Practical School Boards will be given once monthly, in the first full week of the month, to be determined by the Director. Final Written School Boards exams may be administered prior to the Practical School Boards. In order to be eligible to take the final exam, Students must have clocked the hours needed for graduation by the end of the previous month, and have registered with the school to take the final exams on the next available date. Completion of school exit paperwork and interview requirements. All debts owed to the School are paid in full or arrangements made before testing out for graduation. Students must continue clocking hours until all graduation requirements are met. Diploma will be awarded after all graduation requirements are complete. Requirements for Licensure Requirements for admission to the licensing examination for the Arizona State Board of Cosmetology: An applicant must be a graduate of a school of Cosmetology, and complete the required hours for the specified course. Applicant must make application and pay the required examination fee for the specific examination. Arizona administrative code R-4-10-108 states “The board shall conduct all examinations in English and applicants shall submit answers in English.” All education and learning situations at The Hair Nail & Skin Institute are conducted in English, including classroom and clinic. Employment Assistance While the Institute cannot guarantee employment for graduates, assistance in finding employment will be facilitated by networking with salons, spas, resorts, and manufacturer’s representatives. Students will receive training in how to write a resume, complete an employment application, prepare for an effective interview and professional appearance. Re-entry Students Former students of the Institute who wish to re-enter, must request approval from the Institute’s Administration. The request will be reviewed and a decision made with 30 days of the request. Students who are re-admitted within six months of the original official withdrawal date will be re-admitted and their hours honored. The school does not recruit students already attending or admitted to another school offering a similar program of study. Transfer Students Students should arrange for a personal interview. Adding to the Institute's standard admission requirements, a transfer student must also provide a complete transcript of training at the previous school or licensing agency, including attendance information, and a statement explaining the reasons why they chose to leave the previous school and have chosen to attend The Hair Nail & Skin Institute. In addition to the above, transfer hours accepted will be determined by the Institute at its discretion. Tuition is based on the total number of hour plus kit requirements, books, and administration fees. Students are required to have purchased all equipment and supplies needed to complete the course prior to the first day of class. The Institute does not recruit students already attending or admitted to another school offering a similar program of study. Overtime Policy The Hair Nail & Skin Institute provides students with a sufficient and appropriate amount of time to complete their program and most students can complete hours on or before their ending date on their enrollment agreement. No penalty will be charged for medical reasons with a valid doctor's excuse given for each absence. Bereavement for the immediate family, or court appearances with sufficient documentation will be excused. However, some students fail to satisfactorily complete the program in the period of time specified because of poor attendance. Any student not completing hours by the ending date on the enrollment agreement will be subject to OVERTIME CHARGES at the rate of $15.00 per hour. 12 The Hair Nail & Skin Institute Catalog SEPTEMTBER 2016 Leave of Absence Students may request a leave of absence in writing for approval by the administration. If approved, the official leave extends the contract period by the same number of days designated in the leave document or actually used by the student. No re-entry fee will be charged if the student returns to class on or before the first class day scheduled after the termination of the leave of absence. A leave of absence will be approved for no more than 60 calendar days. An extended leave of absence may be approved based on mitigating circumstances. Payments must continue as scheduled during a student’s leave of absence. The request for a leave of absence must be made in writing and approved by the administration. Withdrawal Requirements Students who withdraw from enrollment prior to course completion must complete all required State Board and school paperwork and immediately pay all charges owed to the School for training according to the Enrollment Agreement. An Administrative fee of $150.00 will be charged for early withdrawal. Right to Privacy and File Access Policy In compliance with the Family Educational Rights and Privacy Act of 1974 (FERPA), the school follows policies that: 1. 2. 3. Guarantee each student (or parent or guardian if the student is a dependent minor) access to that student’s records. Require written consent from the student or guardian for release of records in response to each third party request unless otherwise required by law. The school does not publish “directory information” about students. Access to records must be arranged and requested in writing previously and a staff member must be present while the records are being reviewed. Copies of file documents may be obtained at a cost of fifty cents per copy. Cumulative education records are maintained for a minimum of five years after graduation or termination. Drug Policy The Hair Nail & Skin Institute actively supports the prevention of drug and alcohol abuse. We are concerned with having a safe and drug free environment. Penalties to be imposed on students and employees for drug abuse violations occurring in the school include: Notification of the abuse to the proper authorities. A leave of absence from enrollment/employment during which time the individual must consider the responsibilities reinstated that he/she will no longer participate in abuse activities affecting performance. Termination will be considered based on the circumstances surrounding the violation. Crime Awareness The Prescott Police Department will visit with students about self protection, personal safety and rape prevention. This will be scheduled periodically. Crime Statistics Statistics concerning ¼ mile radius around the location of our facility for 2016 are as follows: Sex offenses Robbery Aggravated Assault Homicide Drugs Rape Vandalism Forgery / Fraud 0 1 0 0 0 0 0 0 13 The Hair Nail & Skin Institute Catalog SEPTEMTBER 2016 Sexual Harassment Title IX Policy Students, Instructors, and Staff are entitled to learn and work in an environment free of sexual harassment. Sexual harassment is prohibited in any School-related activity. Sexual harassment is defined as unwelcome sexual advances (including sexual assault), requests for sexual favors, and/or physical , verbal, or written conduct of a sexual nature when: i) Submission to such conduct is made explicitly or implicitly a term or condition of an individual's employment, education, or participation in the School's programs or activities, or (ii) Submission to or rejection of such conduct by an individual is used as a basis for decisions pertaining to an individual's employment, education, or participation in the School's programs or activities, or (iii) Such speech or conduct is directed against another and is abusive or humiliating and persists after the objection of the person targeted by the speech or conduct, or (iv) Such conduct would be regarded by a reasonable person as creating an intimidating, hostile, or offensive environment that substantially interferes with an individual's work, education, or participation in the School's programs or activities. Should you have reason to believe that you have been Sexually Harassed at the School or any of its activities ,you may contact the School's Title IX Coordinator direct at 928-445-0805. Statement of Non-Discrimination The Institute does not discriminate on the basis of race, creed, color, religion, sex, sexual orientation, disability, age, marital status, national origin, or Vietnam-era/disabled veteran, or on any other basis prohibited by federal or state law, in employment or in the application, admission, operation, participation, access and treatment of the School's programs and activities. Americans with Disabilities Act Compliance The Hair Nail & Skin Institute is a newly built facility approved by the City of Prescott conforming to ADA (Americans with Disabilities Act) guidelines. Section 504/ADA Policy The Institute does not discriminate in admission or access to our program on the basis of age, race, color, sex, disability, sexual orientation, religion, or national origin. If you would like to request academic adjustments or auxiliary aids, please contact the Institute's Business Manager, who is the Compliance Officer. You may request academic adjustments or auxiliary aids at any time. The Business Manager/Compliance Coordinator Officer is responsible for coordinating compliance with Section 504 of the Rehabilitation Act of 1973 and Title III of the Americans with Disabilities Act of 1990. Applicants who are persons with disabilities, as defined in paragraph 104.3(j) of the regulation under Section 504 of the Rehabilitation Act of 1973, may apply for admittance into the program. The Institute will work with the applicant or student to determine whether reasonable accommodations can be effective and/or are available. Any qualified individual with a disability requesting an accommodation or auxiliary aid or service should follow this procedure: (1) Notify the Business Manager in writing of the type of accommodation needed, date needed, documentation of the nature and extent of the disability, and the need for accommodation or auxiliary aid. The request should be made at least four weeks in advance of the date needed. You may contact Business Manager Darrin Rogers by telephone direct line at 602-486-5100. (2) The Business Manager will respond within two weeks of receiving the request. (3) If you would like to appeal the decision regarding your request, please contact the Institute's Compliance Committee at 602-486-5100 with all the previously requested information. Appeals must be submitted within one week of the date of the Business Manager/Compliance Coordinator's response. OSHA The United States Department of Labor of the Occupational Safety and Health Administration (OSHA) requires the school to advise its students of the chemicals used in training. Students will learn about the importance of safety in the workplace and how to use and follow the Material Safety Data Sheets (MSDS) for chemicals used in the school. A notebook containing Material Safety Data Sheets for the chemicals used at the school is available in the administrative office. Voter Registration If you are not a registered voter and would like to be, you can register at www.sos.state.az.us/election/message.htm. Check Charges A $42.00 fee will be collected for any check written and returned to the school for insufficient funds or account closed. Students are not allowed to write checks or use credit card machine for cash. Fire Drill The Hair Nail & Skin Institute is equipped with fire alarms, sprinklers and fire extinguishers. Fire drills with safe exit plans will be conducted regularly. 14 The Hair Nail & Skin Institute Catalog SEPTEMTBER 2016 INSTRUCTIONAL STAFF AND FACULTY Professional Profiles Sheri Rogers School Executive Director and Educational Director Mrs. Rogers is the managing member of The Hair Nail and Skin Institute LLC. Mrs. Rogers has been a professional administrator and Director of Cosmetology Schools for over 25 years. Among the schools she directed, a Paul Mitchell School, Toni & Guy Hairdressing Academy, and a Sassoon Connection School to name a few. Mrs. Rogers earned her cosmetology license in 1986. Mrs. Rogers is a lifelong licensed salon stylist, beauty industry executive, and a master career educator. Her many associations with industry professionals and advanced education provide a new level of excitement and opportunities for training of her students. Mrs. Rogers is a certified team leader of the Nuts and Bolts training program. Jill Rene' Hassen Cosmetology and Aesthetics Educator Founder of The Hair Nail & Skin Institute in 2007. She obtained her Cosmetology license in 1968 in Phoenix, Arizona, and has been a licensed Cosmetologist for over 48 years. Mrs. Hassen has been a licensed Arizona Cosmetology Instructor for almost 30 years, a cosmetology School Director for a national company, as well as Director of The Hair Nail and Skin Institute in Prescott, Arizona from 2007 to 2015. Mrs. Hassen is a Master Educator of hair styling, aesthetics, and nail technology. She has been a Salon Owner and a successful Salon Stylist. Mrs. Hassen is a certified team leader of the Nuts & Bolts Business Training Program. Sandra A. Cassino Cosmetology and Aesthetics Educator Sandra Cassino assisted with opening the school in 2007. For more than 40 years, Ms. Cassino has been a dedicated professional of the Cosmotology Industry. Ms. Cassino has created and implemented the freshman aesthetic curriculum, and is currently instructing freshmen in theory and practical classes daily, as well as being an Aesthetics instructor on the clinic floor. Ms. Cassino holds State of Arizona licenses in Cosmetology, and Cosmetology Instructor; State of California licenses in Cosmetology, Cosmetology Instructor, and holds a California Vocational Teaching Credential. Lorrie Anne Murphy Cosmetology and Aesthetics Clinic Floor Educator Ms. Murphy obtained her student teacher training at The Hair Nail & Skin Institute in 2011. She holds State of Arizona Cosmetology and Instructors licenses, as well as a State of California Cosmetology license. She has been a Salon Stylist since 1994 and a Salon Owner. Ms. Murphy is a clinic floor instructor for the Aesthetic and Cosmetology programs at the School. Ms. Murphy is a certified team leader of the Nuts & Bolts Business Training Program. Debra Cregger Cosmetology and Aesthetics Clinic Floor Educator Mrs. Cregger has held cosmetology licenses in California and Arizona for 32 years. She has been a Cosmetology Instructor for 4 years. She currently is also our clinic floor educator. Mrs. Cregger is a certified team leader of the Nuts & Bolts Business Training Program. Maria Cardenas Cosmetology and Aesthetics Clinic Floor Educator Mrs. Cardenas obtained her cosmetology instructor license in 2016. She is a licensed cosmetologist and salon owner. Mrs. Cardenas is a certified Nuts & Bolts Business Training program team leader. Mrs. Cardenas is a graduate of The Hair Nail & Skin Institute cosmetology program as well as the cosmetology instructor program. Mrs. Cardenas instructs both cosmetology and aesthetic students. Elizabeth Clevenger Cosmetology Instructor Ms. Clevenger has been a licensed cosmetologist for over 5 years and a licensed cosmetology instructor for over a year. Ms. Clevenger is a cosmetology clinic floor instructor as well as the cosmetology phase 1 instructor. Kathleen White Cosmetology and Aesthetics Clinic Floor Substitute Educator. Ms. White is available upon request. 15 The Hair Nail & Skin Institute Catalog SEPTEMTBER 2016 16
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