NUMBER 132 View Archives February 2012 Safe Use of Social Media Facebook, Twitter, LinkedIn, and other forms of social media have become commonplace for connecting with family, friends, co-workers, and in a growing number of cases, even students. Because the laws that regulate these are still developing, a few things about using these spaces are worth noting. First, familiarize yourself with rules and polices that may govern the use of these spaces. In particular SUNY Oneonta employees should be sure they have reviewed the Institutional FERPA Policy Statement and the Confidentiality Policy. • • • • Set your social media pages privacy settings so that only “friends” can view them and consider maximizing other security settings. Be careful of who you accept “friend” requests from. Think before you post. Finally, remember that once you post something it may ultimately been seen by everyone. Friends can send your posts on to other friends. Once you have posted it, you no longer have control over it. Even when you think you have deleted something, it may still be available online. A note about teaching and learning in this space: More and more colleges and universities are using these spaces to teach, reach out to alumni and current students, and engage prospective students. Extra care should be taken to ensure privacy and post appropriately in these cases. If you have questions or concerns about using these spaces please contact any member of the Teaching, Learning, and Technology Center staff or the IT Security Administrator ([email protected]). Trivial Knowledge Occasionally we get three paychecks in one month. Because we get paid every fourteen days, every once in a while we have a payday Wednesday that falls on the 1st, 2nd or 3rd day of the month, and if that happens, the next check comes in on the 15th, 16th or 17th, and the one after that on the 29th, 30th or 31st. So it’s not all that unusual. However, since February usually only has 28 days in it, it’s rare for this to happen in this wonderful gray month. We need at least 29 days, which only happens once every four years. And the only way it will work is if the first of February on a leap year happens to fall on Wednesday, and that particular Wednesday happens to be a payday. Well, February 2012 happens to fit all of those criteria. Which got us wondering, of course – how often does this happen? One of the great by-products of the internet is the ability to actually answer inane, trivial questions like this without having to resort to either a savant or a PhD in Mathematics. A quick search turned up www.timeanddate.com/date/leapyear.html which listed all of the leap days for the next 28 years and revealed that the day of the week they fall on has a repeating cycle, so every 28 years, February 1st, 15th and 29th all fall on Wednesdays. So far, so good. Seems like 2040 will be the next time we will be able to savor three paychecks in February. But hold on – it’s a Wednesday, but is it the one we get a paycheck on, or one of the offWednesdays when we don’t? Since the gap between two paychecks is fourteen days, then the gap between February 29th, 2012 and February 29th, 2040 would have to be evenly divisible by fourteen in order for the 2040 leap day to also be a pay day. But who’s got time to figure that out? Luckily, the internet has that squared away, too. www.timeanddate.com/date/duration.html lets you put in two dates and it will calculate the number of days between them. Turns out that there’s 10,227 days until the next leap day that falls on a Wednesday in 2040. But 10,227 divided by 14 is 730.5 and that means that 2/29/2040 is not a pay day – it’s one of the off-weeks. So we have to go on to the next one – February 29th, 2068. That’s 20,454 days after 2/29/2012, which divides evenly into 1461 two-week periods. Makes me tired just thinking about it. So there you have it. We’re getting three paychecks this February, and that won’t happen again until February 2068. Which means I’ll never see it, unless economic conditions force me to work until I’m a hundred and three. About the Information Technology Reorganization Each month we will be featuring a subgroup of the newly reorganized I.T. Services Department, telling you about the services they provide and who staffs the group. This month – Customer Support The customer support area is responsible for end-user support. It includes the help desk, desktop support, classroom technology support, computer lab support and training activities such as the TIPS program. Steven Maniscalco ([email protected], x2226) directs the operations of the group consisting of ten professional staff and a student work force of approximately seventy student hires. The Information Technology Help Desk, supervised by Teri Weigl, is the first line of support for all technology related questions. The Help Desk staff is responsible for general troubleshooting and consultation for students, faculty and staff. The Help Desk specializes in user account services, equipment sign out and remote assistance services. The Help Desk is also responsible for routing support problems to the appropriate Information Technology department for advanced technical support and resolution. Matthew Weinell is our evening supervisor reporting to Teri. Desktop support is staffed by Kyle Britton, Ryan Swan and Michael DeLaire. We are currently searching for a fourth desktop support technician to fill a recently vacated position. The desktop support group provides advanced support and troubleshooting for all types of computer requests. Virus cleanup, new installs, software configuration, network connectivity, printer support and basic data recovery are a few of the many requests that we handle for students, faculty and staff. Classroom technology support is provided by Mark English and Steve Miller. Mark English is the supervisor for this area overseeing the technology needs of learning and meeting spaces for the college. Technology Services supports the technology installed in approximately 200 learning spaces on campus. Of these, 136 are fully enhanced with computer, video, audio, and large-screen display systems. Other services include, educational technology related equipment delivery and setup, audio and video recording and conversion, retrieval, assessment and re-distribution of technology related equipment, and computer and other electronic hardware repair. Computer lab support is provided by 3 professional staff members and about forty student staff. Jill Attanasio supervises the student staff and coordinates the day-to-day needs of the student computing labs around campus. Services include general computing lab questions and orientation, basic to advanced troubleshooting of hardware and software problems, maintenance of printers and large format printing services as well as computer lab replacement and new installs. In addition, Justin St. Onge and Anthony Biltucci, who report to the Servers and Applications department, provide advanced computer lab support and configuration. Together the group supports over one thousand computers both PC and Mac. Training activities are coordinated by Raphael Web providing software application training to students, faculty and staff. Raphael supervises four student staff who make up our Technology Instruction Program for Students, TIPS. The TIPS program was designed to provide peer-to-peer training for students in various software applications such as, Microsoft Office, Adobe Creative Suite, webpage design and digital video and audio editing. Other services include, just in time training for faculty and staff, computer based training videos, and one-on-one as well as group training offerings on an as needed basis. For Customer Support questions or to report a technology issue, please contact the Information Technology Help Desk at x4567 or send an email to [email protected]. For more information about the IT reorganization please visit www.oneonta.edu/admin/its/itsplan.asp. Voice Mail Did you know? Messages are limited to 1 minute, the total storage time for a mailbox is 4 minutes, and messages already listened to are deleted after 3 days. Voice Mail instructions are available here (PDF). Phone features and dialing instructions are available here (PDF). Forwarding Voice Mail to E-mail instructions are available here.
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