Today'sCyberSecurityWeatherForecast: PartlyCloudywithChanceofRain (ButNo,TheSkyISN'TFalling...) BigSkyInformaFonSecurityConference JoeStSauver,Ph.D.([email protected]) Scien8st,FarsightSecurity,Inc. 10:00-10:50AM,April19th,2017 NorthBallroomintheUC, UniversityofMontana,Missoula,MT hOps://www.stsauver.com/joe/bigsky/ I.IntroducFon Thanks • I'dliketothankMr.AdrianIrishandeveryoneinvolvedwith planningtheBigSkyInforma8onSecurityConferenceforthe invita8ontotalkwithyoutoday. • I'dalsoliketothankMr.NathanYrizarryforhispa8entassistance withmee8ng/travellogis8cs. • Thanks,too,toMr.BenApril,Ms.MerikeKaeoandDr.PaulVixie atFarsightSecurity,forleWngmetakethe8metobewithyou heretoday. • Andlastbutnotleast,thankstoallofYOUformaking8meto aOendtoday. 3 ALiSleAboutMe • IworkedfortheUniversityofOregonCompu8ngCenterinEugene forabout28years.Duringpartofthat8me,IranAcademic Compu8ng(roughlyathirdoftheCompu8ngCenter). • Around2006,underacontractUOsignedwithInternet2,Ibegan workingforInternet2astheirNaFonwideSecurityPrograms Manager.SomewhatlaterIalsoassumedresponsibilityforthe InCommonSSL/TLSCerFficateProgramandMulFfactorProgram. • In2014,Ifinallyle_UOandjoinedPaulVixie'scompany,Farsight Security,Inc.,(hOps://farsightsecurity.com/). • WithFarsight'sconsent,Iremainac8veinavarietyofna8onaland interna8onalcybersecurityac8vi8es,includingservingasoneof halfadozenSeniorTechnicalAdvisorsforM3AAWG,and par8cipa8ngontheREN-ISACTAG(TechnicalAdvisoryGroup). • Youcanseesomeofmypreviouspublictalksandblogpos8ngsat hOps://www.stsauver.com/joe/ 4 It'sNicetoBeBackInMontana • Inmanyways,beinghereinMissoulafeelsalotlike"coming home."Every8meI'vebeeninthestate,I'vebeenstruckbyits wildbeautyandlimitlessopportunity. • IalsoreallylikeMontanans.MywifeBevwasborninHelena,and hergrandparentsusedtohavearanchupintheSweetGrassHills aroundWhitlash,outsideofShelby,justsouthoftheAlberta border. • Anyhow,Ithinkyou'reluckytoliveinaterrificstate.Thanksfor leWngmevisit. 5 Today'sFormatAndAudience • I'vepreparedsomematerialtogooverwithyou. • IwastoldtoexpectamixofregularusersandITfolks,soI'mgoing tointerleavemymaterialabit,withhopefullyneithergroup feelingneglected(orboredoroverwhelmed). • Ifyou'vegotques8onsaswegoalong,youcanaskthemorsave themtotheend(Idowanttostayon8me,soifwegettoomany ques8onsImaydefersomeofthemtotheend). • I'llbemakingtheseslidesavailable,justlikemostofmytalks,soif wedon'tgetthrougheverything,don'tworry,youcanalways checktheslides(ifyouwantto). 6 SpeakingofSlides... • Bynowyoumayhaveno8cedmyslidestyle–theexactopposite ofthe"havethreeorfourbriefbulletpointsperslide"format that'snormallyrecommendedforPowerPoint-ware. • Thisisinten8onal,andIdoitforanumberofreasons,including: --Itforcesmetoprepare(semi-)coherentcomments.:-) --IthelpsmestayontrackandreducesthelikelihoodthatI'llget sidetrackedandrunoutof8me --ItreducesthelikelihoodthatI'llbemisquotedby3rdpar8es --Iteliminatestheneedforyoutotrytotakenotes(youcanjust grabacopyofmyslidesa_erthefact) --Thosewhocouldn'tmakethesessioncanatleastlookatthe slidesifthey'recurious --It'slike"capFoning"forthedeaforhearing-impaired. --GoogleandBingtendtoindexmyslidespreOywell,too,FWIW --Butrelax:I'mNOTgoingtoreadmyslidestoyouword-for-word 7 MyInterestinThePercepFonofRisk andDecisionMaking • Inmanyways,today'stalkisallaboutthepercepFonofrisk,and howhumanbeingsmakesecuritydecisionsinlightofthoserisks. • FWIW,myterminaldegreeisfromwhatwaspreviouslyknownas theDecisionSciencesDepartment(nowrechristened"Opera8ons andBusinessAnaly8cs")attheUniversityofOregon. • Aspartofthatprogram,Iwasfortunatetobeabletotakeclasses fromsometrulylegendarydecisiontheorists,includingDr.Paul SlovicofUO'sPsychDepartment&DecisionResearch,Inc.,see (hOp://www.decisionresearch.org/researcher/paul-slovic-ph-d/) • ThatbackgroundinDecisionSciencesprovidedanicefounda8on formyworkincybersecuritysincethedominantapproachto cybersecurityatthemanageriallayerhasnowbecomefirmly rootedin"riskmanagement." 8 RiskManagement? • Whenmanagementadoptsariskmanagementapproachforcyber security,theythinkaboutconceptslike... • "Risk=threatxvulnerabilityxconsequence" • "Op8onsforrespondingtoarisk:mi8gatetherisk,avoidtherisk, transfertherisk,accepttherisk..." • "Ensurethatcostsofmi8ga8ngrisksdon'texceedtheexpected lossesthatmightotherwisehaveoccured." • Riskmanagementapproachesareo_enlumpedwithinanoverall "Governance,RiskandCompliance"framework. • YoucanseemytakeonGRCvstechnicalsecurityinadozenslidesI puttogetherfor"MovingFromSecuritytoGovernance,Riskand Compliance:CampusPerspec8vePanel" hOps://www.stsauver.com/joe/security-to-grc/security-to-grc.pdf 9 III.Risk,andThePercepFonofRisk "[...]peopleoveresFmaterisksthatarebeing talkedaboutandremainanobjectofpublic scruFny.News,bydefiniFon,isabout anomalies." BeyondFear:ThinkingSensiblyaboutSecurity inanUncertainWorld(2003),BruceSchneier (hOps://books.google.com/books? id=btgLBwAAQBAJ&pg=PA27&lpg=PA27) BelieveItOrNot,IMO,ThingsAreActuallyGoing PreSyWellInMontanaHigherEdCyberSecurity • Tothebestofmyknowledge,Montanacollegesanduniversi8es haveNOTandareNOTexperiencing: – Majordatabreaches – Widespreadmalwareinfec8ons/worms – Ongoingdistributeddenialofservice(DDoS)aOack – OutboundemailgeWngblockedbymajorserviceproviders – Majordatacenterfiresorotherphysicaldisasters – Mul8-million-dollarfinancialloss(e.g.,businessemail compromise,etc) THAT'SWONDERFUL! SpecificExamplesofStuffGoingWell • Studentstookclassesandlearnednewstuff,includingonline. • Faculty/staffgottheirworkdone(andgotpaid!),perhapsteaching, perhapsdoingresearchandmakingsomecoolnewdiscoveries. CybersecurityDIDN'Tgetintheway. • Millionsofpeopleallovertheplaceusedtheircomputersandtheir smartphonesandnothingsignificantwentawry..." • Americanswereabletosendandreceivemail,buystuffonthe web,spend8meonsocialmedia,playcomputergames,etc. • Somepeopleevenrecentlyspent8mewiththeirfamiliesand friendsoverEasterdinnerwithagoodboOleofwineandDIDN'T spendtheweekendworryingaboutcybersecurityorworkingon fixingcompromisedcomputers. • ThisisNOT"news."Butitreallyshouldbe.Stuffisactually workingpreSywell,atleastforthemostpart,Ithink. 12 I'veSaidIThinkThingsAreGoingPreSyWellBefore • Forexample,checkout:"SeeingOnlySharkFinsandDiscarded Plas8cShoppingBagsInanSeaofBeauty,EleganceandPlenty," hOp://www.cybergreen.net/2016/02/01/201621seeing-onlyshark-fins-and-discarded-plas8c-shopping-bags-in-an-sea-ofbeauty-elegance-and-plenty/ • "Today’scybersecurityculturelargelydiscountsorignoresthe Internet’soverwhelmingsuccess.We’vebecomecablenews journalists,con8nuallysearchingfornewtragedies,newdisasters. Professionalpessimistsandparanoids,wesearchforevidence suppor8ngourpersecu8oncomplex:yes,theworldreallyisoutto getus,see?Wetakeprideinbeingskep8cal,streetsmart,cynical, anddistrusrul.Ourdemeanorisrou8nelygrave,headsshaking backandforth,clearlyconveyingthattheaudienceshouldnot expectthepa8enttolive,evenwithourownherculeaneffortsand theconveyanceofmuchtreasure.Thisisamistake." 13 TheNewssays... • Ifyoufollowthenews,yourimpressionwillalmostcertainlybe thattheInternetISapreSydangerousandscaryplace. • Badnewsalwaysseemstomakesheadlines: – "Horriblenewmalware..." – "HugeDDoS!" – "Inconceivably-boneheadedsocwareflaws" – "Worsethaneverybefore..." – "Recordbreakingbreach" 14 EOTWAWKI? • Thelogicalconclusionfromallthisbadcybersecuritynewsisthat the"EndoftheWorldAsWeKnowIt"mustbeimminent. • SurelyitMUSTbe8metodisconnectfromtheInternet,retreatto ourhomesandpassivelyawaittheTerminators*and"Skynet."** • Imeanhey,it'sreally,REALLYbadoutthereaccordingtothe media,right?RIGHT? • NO.NOT. ----- *"RussiaTrainsRobotToShootGuns:CanHumansPreventRiseOf Terminator-LikeKillingMachines?"(17April2017), hOp://www.tech8mes.com/ar8cles/205103/20170417/russia-trainsrobot-to-shoot-guns-can-humans-prevent-rise-of-terminator-likekilling-machines.htm **hOp://terminator.wikia.com/wiki/Skynet 15 "ButJoe!PeopleAreReallyShellingOutTheBucks!" • "Worldwidespendingoncybersecurityispredictedtotop$1 trillionforthefive-yearperiodfrom2017to2021,accordingto theCybersecurityMarketReport,publishedbyCybersecurity Ventures.[...] "Inearly2015IngaBeale,CEOattheBri8shinsurerLloyd's, claimedthatcybercrimewascos8ngbusinessesgloballyupto $400billionayear.SeveralmonthslaterJuniperResearchreleased areportwhichsaidcybercrimewillcostbusinessesover$2trillion by2019.MicrosocCEOSatyaNadellastated$3trillionofmarket valuewasdestroyedin2015duetocybercrime." hOp://www.csoonline.com/ar8cle/3083798/security/ cybersecurity-spending-outlook-1-trillion-from-2017-to-2021.html 16 IDon'tCare.MyOutlookIsSFllOpFmisFcForCyber • Peoplemaycallme"naive"or"simple-minded"or"Pollyannaish"* forbelievingthatthingsaregenerallygoingwellonline--op8mism hasneverbeenvery"fashionable"inthecybersecurity community. • Gloomanddoomistheexpectedorderoftheday.Scarepeople. MakethingsseemasBADastheypossiblycouldbe.FearSELLS!** • IadmitI'vebeenaspronetoward"cyberpessimism"asthenext guy,butI'mmakingaconsciousefforttoobjecFvelyre-self-assess. ---- *"Whenyouputaposi?vespinoneverything,eventhingsthatcallforsadnessor discouragement,you'rebeingpollyannaish.Thewordcomesfroma1913children's bookbyEleanorH.Porter,Pollyanna,aboutayounggirlwhotriestofindsomething posi?veineverysitua?on—atrickshecalls"theGladGame." [fromvocabulary.com] **hPps://seekingalpha.com/ar?cle/4034827-rising-fears-liX-cybersecurity-boats 17 I'mNotTheOnlyOne"Re-Self-Assessing" "Google’sactuallyareallygoodexamplewherethey’vedonealotofuser tes8ngintermsofhowdopeoplerespondtosecuritywarnings.Havingtoomany ofthemandhavingthemwhenthey’reunclearisreallyhardtogetpeopleto understandwhatyou’retryingtocommunicatetothem,andthenalsomo8vate themtotakethestepsandthebehaviorthatyouhopethattheywilldo."*** "IthinkoneofthenegaFveconsequencesofsomeofthisfear-based communicaFonisthatwhenyou’vesufficientlyscaredpeople,theymakepoor decision[s]andthat’sactuallyhowweendupwithreallypoorlawsandregula8on inthisspaceaswellbecause,youknow,we’vesufficientlyfreakedoutsocietyand they’redistracted,they’renotfocusedontherightthings."*** "[...]ifthere’sanonlineaccountthat’scompromisedtoday,it’sabig headline.It’snewseverywhere,andIthinkweneedtogetpeopletothepoint wherethey’recomfortableenoughwiththisnewnormal,thattheydon’tfreak outeveryFme.Becauseagain,thatfeariswhereitmakesitreallydifficultfor themtomakesmart,logicaldecisionsaboutwhattodonext." "Cybersecuritytoday:Turningposi8vewithnewthinkingandinnova8on"(emphasis added),hOps://www.helpnetsecurity.com/2017/03/20/cybersecurity-today/ 18 CyberSecurity!Weather • Mynewgoalistohelppeoplethinkaboutcybersecurityevents thewaytheythinkabouttheweather. • Wenormallydon'tgettooexcitedabouttheweather,wejust copewithit. • Ititlookslikeit'sgoingtorainorsnow,wetakealongrainorsnow gear. • Ifit'swarmandbreezy,weenjoythosegloriousdays.. • But,ifthereissevereweathercoming,weprepareandrespond appropriatelytothat,too.Wejustdon'tfreakout. 19 InternetMetaphorsAreNotNew • Analogiesbetweentheonlineworldandtherealworldare commonando_enstrainedandpainful(sorry). – – – – "SurfingtheInternetwave..." "Ridingtheinforma8onsuperhighway..." "Weneedacyberhealthcareini8a8vetocureinfectedcomputers..." etc.,etc.,etc. • Theno8onofInternet-as-weatherISyetanothercliché,butifit makeseveryonecalmdownandquitreac8nghystericallyabout cybersecurity,puWngupwithyetanotherclichémaybeworthit. It'shardtogetreallyhystericalabout"cyberdrizzle." • Infact,let'smakecybersecurityreallymundane.Let'sMEASUREit. 20 III.CyberSecurityStaFsFcs "Tomeasureistoknow." LordKelvin "AreThingsREALLYGoingPreSyWellOnline?" • Ifthere'sanydisagreementoverwhetherthingsaregoingwell(or goingpoorly),surelywecanjust"checkthenumbers"andfind outwhat'sreallytrue...Thisiscertainlytrueinmostotherfields. • Ifsomeoneassertedthattheeconomyisgoingwell(orbadly), economistscouldproducestudiesthatdocumentthemarketisup, orproduc8vityisdown,orthebalanceoftradeisunchanged,etc. • Inhealthcare,ifwewonderedhowthefightagainstcanceris going,doctorscantellushowmanypeoplearenewlydiagnosed eachyear,andhowmanypa8entsarecuredorinremissionetc. • Heck,eveninsportswekeepextensivesta8s8cs. • Butincybersecurity,there'so_enacurious/disconcer8nglackof explicitmeasurementsfromsecurityresearchersorgovernment agenciesforsomethingsoapparentlyimportant,andmakeno mistake,cybersecuritymetricsAREimportant(ifhardtoget). 22 SomeUsersofCybersecurityMetrics • Metricstellthegovernmentwhetheraddi8onallegisla8on/ regula8on(oraddi8onalfunding)maybeneededforcybersecurity • MetricstellISPshowmuchtheymighthavetospendtocleanup boOedcustomers • Securitysocwareandsecurityhardwarevendorsusemetricsto helppriori8zetheirR&Dfornewcybersecurityproducts • Lawenforcementagenciesmayusecybersecuritymetricsto priori8zetheirlimitedlawenforcementresources("worstbot?") • Usersmayevenusecybersecuritymetricstohelpinformdecisions aboutwhoorwhattotrustonline. • See"BotandBotnetMetricsGuide(Analysis& Recommenda8ons),page64,Appendix4,WG7,FCCCSRICIII hOps://transi8on.fcc.gov/bureaus/pshs/advisory/csric3/ CSRIC_III_WG7_Report_March_%202013.pdf 23 ManyWANTHardNumbersAboutCyber, ButThereMayBeFewNumbersToBeHad • Infact,weactuallydon'tknowsomepreSybasicinformaFon aboutcybersecurity. • Forexample,considermalware.Arguably,malwareisoneofthe biggestcybersecuritythreats. • Weknowthatourvulnerabilitytomalwarecanbegreatly reducedifsystemsarerunningthelatestoperaFngsystem(and arefullypatchedup-to-date). • SowhatfracFonofoursystemsarerunningWindows,butnot Windows10? 24 OrHeck,"TellMeAboutWindows7Usage..." • Windows7wasoriginallyintroducedinOct2009,7+yearsago. • Windows7wentendofmainstreamsupporton1/13/2015. • Windows7willgoendofextendedsupporton1/14/2020.* • Usersshouldreallybeupgradedbynow(butmanysFllhavenot). • MaybeYOU'REsFllrunningWindows7?Areyouatleastcarefully patching?PatchingisVERYIMPORTANT. ----- *hOp://www.pcmag.com/ar8cle2/0,2817,2475079,00.asp 25 ExampleOfARecentVulnerabilityinWindows7 ThisisjustONEof700vulnerabiliFes,avg.weightedCVSS7.1(asof 4/16/2017)foundinWindows7...Thisvulnerabilitywaspatchedby Microso_onMarch14th,2017. 26 IsHaving700VulnerabiliFes(Over7Years)"Bad?" • Assumeyouhavethreechoices: a)HavezerovulnerabiliFes(thathavebeenreportedandfixed) b)Have350vulnerabiliFesthathavebeenfound,responsibly disclosedandcorrected c)Have700vulnerabiliFesthathavebeenfound,responsibly disclosed,andcorrected • Flawsthathavebeenfoundandfixedareflawsthatnolonger exist,atleastINPATCHEDSYSTEMS. • Alargenumberofflawsmaybeanindicatorthatcodehasbeen thoroughlyscruFnized,andvirtuallyallissuesuncovered • Alargenumberofflawsmayalsobeasignthatpoorprogramming pracFceswereemployed,andnumerouslatentflawssFllremain. 27 • Howdoesthiscomparetosomeotheropera8ngsystems? WhatAboutWindows10?OSX?iOS?Android? • Windows10:269over3years,weightedaverageCVSS:6.9 hOps://www.cvedetails.com/vulnerability-list/vendor_id-26/ product_id-32238/Microso_-Windows-10.html • MacOSX:1817over18years,weightedaverageCVSS:7.4 hOps://www.cvedetails.com/product/156/Apple-Mac-Os-X.html? vendor_id=49 • AppleIphoneOS:1176over11years,weightedaverageCVSS6.7 hOps://www.cvedetails.com/product/15556/Apple-IphoneOs.html?vendor_id=49 • Android:880over9years,weightedaverageCVSS8.1 hOps://www.cvedetails.com/product/19997/GoogleAndroid.html?vendor_id=1224 • NOvendormakesatotallyflawlessoperaFngsystem. • ShouldweEXPECT~100vulns/product/yearonaverage? 28 CouldWeScanTheNetworkToFindThe%-age ofConnectedHostsSFllUsingWindows7? • Sure.Infact,yourschoolmayALREADYbescanningcampus systemstofindWindows7systemsthatneedupdaFng. • Thatsaid,wecould(intheory)scantheenFreglobalIPv4 Internetinjust3minuteswithmasscan*(givena10Gbpsnetwork connec8on),BUTbecausemanysystemsare: • behindfirewallsand/or • usingprivateaddressspace(NAT/PAT), itmaybeimpossibletoactuallyassessmanyofthosesystems. • Firewallsandprivateaddressspaceareanexampleofabothgood-AND-bad"securitytechnology"--firewallsandNATmay helptacFcally,buthurtour"bigpicture"strategicunderstanding. ----- *blog.erratasec.com/2013/09/masscan-en8re-internet-in-3minutes.html 29 Agent-Based("PhoneHome")ReporFng • Obstacleslikefirewallscanbeovercomeviaagent-basedmethods, e.g.,smallprogramsrunningonsystemsthatconnectoutbound throughfirewallstoperiodically"reportin"aboutthecurrent statusofthesystemwherethey'rerunning. • Surprise!Microso_10(andnowevenWindows7forthatmaOer) includesatelemetrycomponentcalled"UniversalTelemetry Client"(orDiagTrac),seehOp://www.zdnet.com/ar8cle/ windows-10-telemetry-secrets/andhOps://tweakhound.com/ 2015/11/02/windows-7-diagnos8cs-tracking-service/ • Somean8virusproductshavesimilarrepor8ngcapabili8es. • Ifyouhavestringentprivacyconcerns,youmaywanttoconsider disablingrepor8ng,orpoten8allyblockthoseconnec8onsatthe networklevel–butnotethatdoingsomayhamperthesecurity community'sunderstandingofWindowsecosystem,justlike peoplewhotrytododgetheFederalcensustaker. 30 Some3rdPartyStaFsFcsAboutWindows7Use... • DuoSecurity:"OfallWindowsdevicesanalyzed,65percentare runningWindows7..."* • NetMarketShare'sgraph:Windows7:49.42%** • StatCounterDesktopWindowsVersionsMarketShareWorldwide March2017:47.06%*** • W3SchoolsOSPla`ormSta?s?cs,March2017:Win7:33.2%**** • Notethatrange--from33%toalmostexactly2Xthat!WOW... ----- *hOps://duo.com/assets/ebooks/2016-Duo-Security-Trusted-Access-ReportMicroso_-Edi8on.pdf **hOps://www.netmarketshare.com/opera8ng-system-market-share.aspx? qprid=10&qpcustomd=0 ***hOp://gs.statcounter.com/os-version-market-share/windows/desktop/ worldwide ****hOps://www.w3schools.com/browsers/browsers_os.asp 31 "HowDidThose3rdParFesGetTheirStats?" • Weblogscommonlyincludeopera8ngsysteminforma8on(but notethatuserscanchangetheiruseragentstring,seeforexample hOps://www.howtogeek.com/113439/how-to-change-yourbrowsers-user-agent-without-installing-any-extensions/) • ApplicaFoninstallersmaydetectopera8ngsysteminforma8on duringinstalla8on,andthenreportthatdata(hopefullya_erfirst askingforpermissiontodoso!) • Usersmayselectfromdifferentversionsofproductsbasedonthe O/Sthey'reusing("ClickheretodownloadFooforWindows7") • Researchersmayscanthesystemsthattheycanreach • Analystsmaytrackaggregatenewsystemsales • Pollstersmayaskuserstoself-reportwhatthey'reusing • TheseandothermeasureswillNOTbeunbiasedes8mators,so takeanysuches8mateasbeingonlyaVERYroughapproxima8on. 32 "WhyDon'tAllTheStatsAboutWindows7Agree?" • Peoplemaymeasuredifferentthings,differentways... • ArewelookingatstatsforjusttheUnitedStates,orthewhole world?(keepinmindthatsystemslocatedinIndonesiamayhave thesameaOackpoten8alassystemslocatedinIdaho) • ArewelookingatstatsJUSTforlaptop/desktopusers,orstatsfor allInternet-connecteddevices?(includingvirtualmachines, smartphones,servers,tablets,InternetofThingsdeviceslike homesecuritycamerasand"smart"lightbulbs,etc.?) NotethatHALFofallInternet-connecteddevicesworldwidemay nowconsistofAndroiddevices... • Ifinterested,see'On"Normalizing"or"Scaling"Cybersecurity MetricsandMeasuringTheRightThingForTheRightEn88es,' hOp://www.cybergreen.net/2016/03/29/2016310on-normalizingor-scaling-cybersecurity-metrics-and-measuring-the-right-thingfor-the-right-en88es/ 33 PracFcalInformaFon:UpgradingtoWindows10 • ManycollegesoruniversiFesmayhaveaMicrosoclicenseplan thatcoversupgradesforinsFtuFonalsystems.Doesyours? • Microso_offeredafreeupgradetoWindows10forthegeneral publicun8lJuly29th,2016.Thatfreeupgradeofferisnowover, unlessyou'reacustomerwhousesassis8vetechnologies. IfyouAREsuchauser,seehOps://www.microso_.com/en-gb/ accessibility/windows10upgradeforafreeupgradepath. • Otherwiseyoucans8llbuyWindows10Homefor$120 orWindows10Profor$200(academicdiscountsmayapply), seehOps://www.microso_store.com/store/msusa/en_US/pdp/ Windows-10-Home/productID.319937100 • Ins8llothercases(suchasold,slow,orsystemsthathavehad hardlives(likesomelaptops))itmaymakemoresensetoreplace yoursystemen8relygiventhatabrandnewlaptopcompletewith alicenseforWindows10startsataround$300. 34 "Didn'tIReadSomethingAboutUS-CERTTelling UsersThatWindows7WasBeSerThanWin10? • Youmaybethinkingof"Windows10CannotProtectInsecure ApplicaFonsLikeEMET[EnhancedMigraFonExperienceToolkit] Can,"seehOps://insights.sei.cmu.edu/cert/2016/11/windows-10cannot-protect-insecure-applica8ons-like-emet-can.html • ThecomparisoninthatpostisreallybetweenFOURop8ons:Win7 (withoutEMET),Win7(withEMET),Win10(withoutEMET)and Win10(withEMET).Atablethatwasaddedtothear8clemakesit clearthatEMETdeliverssubstan8alprotec8onstobothWin7and Win10,andWin7WITHEMEToffersmoreprotec8onsthanWin 10WITHOUTEMET.UnfortunatelyMicroso_islikelys8llplanning todumpEMETonJuly31st,2018.SoatleastasofJuly31st,2018, Windows10willthenbecomethemostsecureop8onavailable (w/oEMET).SeealsohOps://blogs.technet.microso_.com/srd/ 2016/02/02/enhanced-mi8ga8on-experience-toolkit-emet35 version-5-5-is-now-available/ BoSomLineRecommendaFon • Ifyou'resFllusingWindows7,Ithinkit'sFmetoupgradeto Windows10UNLESSyouhaveaspecificapplicaFonthatprevents youfromdoingso,oryourlocalsupportpeopletellyounotto. • Whyupgrade?Itisn'tanythingapocalyp8c,it'sjustliketradingin yourold200,000mileHondaoroldFordPickupwhenyougetthe chance...Yeah,thatrigmayhavegivenyoualotofgoodmiles,but the8mecomeswhenitmakessensetogetsomethingaliOle newerandsaferandmorefuelefficientandmorereliablethatyou don'thaveto8nkerwithorworryabout.Don'tbetoosen8mental. • BTW,doesyoursitehaveaspecificpolicyencouraginguserstoat leaststayonafullyMicroso_-supportedversionofWindows,if you'regoingtouseWindows?Ifnot,maybethat'ssomethingto 36 consider? Don'tForgetAllYourOTHERSocware,Too! • Onceyou'vegotyouropera8ngsystemupgradedandpatched,fix alltherestoftheso_wareyou'vegotloadedon,too...Yourweb browser(s),youremailclient,Microso_Office,AdobeReader, OracleJava,etc.,etc.,etc. • Thebesttoolforflaggingso_wareinneedofanupgradeonthePC isprobablySecunia. • Onprivatesystems,seehOps://www.flexeraso_ware.com/ enterprise/products/so_ware-vulnerability-management/ personal-so_ware-inspector/(free) • Forins8tu8onallyownedandmanagedsystems,considerSecunia CSI,seehOps://www.flexeraso_ware.com/enterprise/products/ so_ware-vulnerability-management/corporate-so_wareinspector/ 37 AlternaFvestoWindows • Whilewe'retalkingaboutopera8ngsystemsandapps,letmealso remindyouthattherearealternaFvestoWindows. • Ifyouspendmuch8meatna8onalorinterna8onalcybersecurity mee8ngs,onethingimmediatelyhitsyou:thereareLOTSofMacs atthosemeeFngs. • PeoplewhodocybersecurityforalivingtendtopreferMacsfor manyreasons,butamajoroneisthatonlyaFnyfracFonofall malwaretargetsMacusers.Tomakethatconcrete,McAfeesays thatthereareover600milliondifferentpiecesofknownmalware (seehOps://www.mcafee.com/us/resources/reports/rp-quarterlythreats-mar-2017.pdfatpage36).But,therearejustover450,000 piecesofMacmalware(seepage39ofthesamereport). 450,000/600,000,000*100è0.075% • Maybethere'saMacinyourfuture,someday,too? 38 WhatAboutSmartPhoneOS's? • AlargefracFonofallmobilemalware(es8matesarearound97%, seeforexamplehOps://www.scmagazineuk.com/updated-97-ofmalicious-mobile-malware-targets-android/ar8cle/535410/) targetsAndroid.Advantagegoestoanynon-Androidsmartphone. • Partoftheissueisthatonly50%ofAndroiddevicesaregexng updated(seehOps://www.wired.com/2017/03/good-newsandroids-huge-security-problem-geWng-less-huge/),andonly 3%ofAndroidphonesarerunningthelatestAndroidO/S ("Nougat")while"nearly80%"ofiOSdevicesarerunningiOS10. • NowaddtothatthefactthatitiscommonformanyAndroidusers tojailbreaktheirphones,loading"free"appsfrom"thirdparty sources"whereatleastsomecontentmayrou8nelybemalicious. • However,evenhere,thereissubstan8alroomforop8mism: asnotedintheWiredar8clecitedabove,Googlehasmade substan8alprogressinincreasingdeploymentofAndroidupdates. 39 IV.DataBreaches "Databreacheso_enresultinCEOfiring" hOp://www.csoonline.com/ar8cle/3040982/ security/data-breaches-o_en-result-in-ceo-firing.html What'sA"DataBreach?" • Inadatabreach,anunauthorizedpersongainsaccesstoyour personalorfinancialdata. • Forexample: – Anintruderatacollegeoruniversitygainsunauthorizedaccess tostudentacademicrecords. – Abusinessthattakescreditcardsiscompromised,andan onlinecriminalgetscustomercreditcardnumbers,plusmaybe thecreditcardowner'snameandbillingaddress. – Adisgruntledinsiderdownloadsacopyofaproprietary customerlist,perhapsforsaletoadirectcompe8tor. – Adoctor'sunencryptedlaptopisstolen,poten8allyexposing detailsaboutherpaFentsandtheirhealthcare. – Computersaresoldas"surplus"withintactharddrives – Thesearejustafewofmanypossiblebreachscenarios... 41 RecentHeadlinesFromTheDataBreachWars • "Yahoosaysnewhackaffected1billionusers,separatefrom earlieraSack,"hOp://www.cnbc.com/2016/12/14/yahoo-says-new-hackaffected-1-billion-users-separate-from-earlier-aOack.html Butdoyouknowanyonewhos@llusesaYahooaccountfor email?Isuredon't.SowhoAREthose"billionusers?" • "Spammergate:TheFallofanEmpire," hOps://mackeeper.com/blog/post/339-spammergate-the-fall-ofan-empire "Thesitua8onpresentsatangiblethreattoonlineprivacyand securityasitinvolvesadatabaseof1.4billionemailaccounts combinedwithrealnames,userIPaddresses,ando_enphysical address." Butwait,isthatevenPII?Insomestates,Isupposeyes... 42 OnTheOtherHand... • "LeakedSourceanditsdatabaseofhackedaccountsisgone," hOps://www.engadget.com/2017/01/27/leakedsource-databreach-no8fica8on-site-down/ • "Awebsitethatsoldaccesstoadatabaseofmorethan3billion hackedaccountshassuddenlyvanished.LeakedSourcehadbuilta businessoncollec8ngandpackaginginforma8onexposedthrough variousdatabreaches.Itgatheredcompromisedaccountdetails andmadeitsearchablesouserscouldseewhichoftheiremail addresses,phonenumbersandpasswordswerevulnerable.[...] Thecircumstancessurroundingthesite'sdisappearancearemurky. Ausergoingby"LTD"wrote[...]:"LeakedSourceisdownforever andwon'tbecomingback.Ownerraidedearlythismorning. Wasn'tarrested,butallSSDsgottaken,andLeakedSourceservers gotsubpoena'dandplacedunderfederalinves8ga8on[...]" 43 RecentBreaches,ALLINDUSTRIES,Visualized 44 RecentBreachesINACADEMIAVisualized 45 There'saTradiFonintheCyberSecurityIndustryof BashingHigherEdAsBeing"Weak"OnCyber... • Forexample,CloudMasksays"Didyouknowthatsince2005,highereduca8on hackswereresponsiblefor35percentofalldatabreachesandthatthereisat leastoneaOackoncollegesanduniversi8eseveryweek?" (hOps://www.cloudmask.com/videos/higher-educa8on-has-high-risk-of-databreach-video) • Orconsider"Thethreatlandscapeinhighereduca8onismoredangerousthan ever.In2016to-date,theeduca8onsectorrosetotheNo.2mosttargeted sectorinSymantec’smostrecentInternetSecurityThreatReport,movingup fromtheNo.3spotlastyear.[...]collegeshavehistoricallylaggedbehindthe corporatesectorwhenitcomestopayingaOen8ontodatasecurity,embracing thebestcyber-securitytechnologyavailableormodernizingtheirIT environmentformacyber-securitydefensepointofview." (hOps://www.netswitch.net/educa8on-2-target-for-cyber-aOacks-in-2016/) • Grr...Notethefear-basedaOemptatcybersecurityselling. • Personally,IthinkhighereducaFontakescybersecurityVERY seriously.That'sreflectedindatabreachstatsforMThighered. 46 TheBreachProblembyTheNumbersforMontana • Montana'sDepartmentofJusFcewebsitelists472databreach incidentsaffecFngMontanans,seehSps://dojmt.gov/ consumer/consumers-known-data-breach-incidents/ • Ifweusetheformonthatpage,wecanseeincidentsperyear: – 2017(throughApril9th):54 – 2016:305 – 2015:91 – 2014:11 – 2013:3 • Searchingfor"university"thesitereturns12lisFngs,affecFnga totalof517Montanans(nonefromauniversityactuallylocated inMontana).Searchingfor"college",wefindanother9lisFngs affecFng27Montanans(nonefromaMontanacollege).That's preSygood. 47 KeepingYourPIIBreach-FreeStreakIntact • OutsourceinsFtuFonalpaymentcardprocessingifyouhaven't already. • Categorizeandinventoryyourdata.KnowwhereyouhavePII,and rememberthatPIImaybeonresearchsystemsaswellas administraFvesystems. • ManageyourPII--don'tjustbeadatapackrat.Deleteanyrecords containingPIIconsistentwithyourins8tu8on'srecordreten8on schedule,anddon'tcollectPIIinthefirstplaceifyoucanavoidit! • UsefulldiskencrypFononalldevices • RequiretwofactorauthwhenaccessingsystemswithPII • RuntoolstodoPIIdiscovery;onelistofsuchproductsisavailable athOps://cuit.columbia.edu/cuit/it-security-resources/handlingpersonally-iden8fying-informa8on/pii-scanning-so_ware • UseDBANtonukeallharddrivesbeforesaleorotherdisposal 48 V.Spam,Phishing,DNSandTheWeb OutboundSpamandMTHigherEdInsFtuFons • Spamcanocenbealeadingindicatorofotherlatentissues. • SenderBase --hOps://www.senderbase.org/lookup/? search_string=university%20of%20montananoindica@onofissues --hOps://www.senderbase.org/lookup/org/? search_string=Montana%20State%20Universityalsookay • MulFrbl.valli.org --hOp://mul8rbl.valli.org/lookup/umt.edu.html– looksgood. --hOp://mul8rbl.valli.org/lookup/montana.edu.html– looksgood. 50 SPF,DKIMandDMARC • Threetechnologies--SPF,DKIMandDMARC--arekeystonesin thefightagainstspamandphishing,allowingsitestolimitwhocan sendusingtheirdomain,whiletakingresponsibilityforwhatthey DIDsend,seehOp://www.openspf.org/, hOp://www.dkim.org/andhOps://dmarc.org/forbackground. • SPF,DKIMandDMARCaren'ttoolsthatenduserscanindividually use,butthosewhorunyourmailserverscanusethemtoprotect allusers.Theyaren'tcompletelypainless,butthepainofusing themisgenerallyworthwhile. • umt.eduisn'tusinganyoftheseprotec8ons(asfarasIcantell). • montana.eduisusingSPF,albeitratherloosely(e.g.permiWng sendingfromallof153.90.0.0/16plussomeothersources). • Maybeconsideraddingthesetechnologiesifyougetachance? • Helpfultool:hOps://dmarcguide.globalcyberalliance.org/#/ 51 Phishing • Phishingschemestypicallytrytousesocialengineeringtoconnive usersintorevealingtheirusernameandpassword,orperhaps paymentcardinforma8on. • Insomeextremecases,malwareonasystemmayautomaFcally interceptandforwardcredenFalsasthey'rebeingentered. • ThebestdefenseagainstphishingisaskepFcalandeducated userbase.Neverallowyourselftoberushedorpanickedinto doingsomething"urgent."MontanaandMontanaStatebothhave preOygoodphishingadvicepages,too,inmyopinion. --hOps://www.umt.edu/it/security/phishing/default.php --hOp://www.montana.edu/uit/malware/phishing.html 52 DefeaFngPhishingWithMulFfactorAuth • Thenextan8-phishingstepismulFfactorauthenFcaFon.Ifabad guy/badgalneedstousea2ndfactortoauthen8cateas"you," you'vejusterecteda*major*roadblockagainstphishing. • Ino8cethatbothMontanaandMontanaStatearemembersof InCommon.org,seehOps://www.incommon.org/par8cipants/, andtheysubscribetotheInCommonCertServicethatIusedto run(hOps://www.incommon.org/cer8ficates/subscribers.html). • Howeveritlookslikeneitherschoolhasyetelectedtotake advantageofInCommon'sDuoSecurityMulFfactoroffering (whichIalsousedtorun)(Youcanseethe128collegesor universi8esthatAREdoingsoathOp://www.incommon.org/duo/ subscribers.html).Thismightbesomethingworthconsidering... 53 AnotherVeryCoolAnF-PhishingTechnique • Anotheran8-phishing/an8-malwaretechnologyop8ontoknow about:considercrea8ngaDNS"firewall"viayourrecursive resolversbyusingDNSRPZ(ResponsePolicyZones). • Inanutshell,RPZteachesyourrecursiveresolver(suchasBIND)to "lie"aboutevildomains(suchasthoseknowntobeinvolvedwith malwareorphishing).YoucanuseRPZtomakethosedomainsnot resolve,oryoucouldredirectuserstoaneduca8onalwebsite insteadoftherealone.SeehSps://dnsrpz.info/formoreinfo. • Fulldisclosure:PaulVixieandVernonSchryverofFarsightSecurity wrotetheIETFdra_fortheDNSRPZprotocol,see hOps://tools.ier.org/html/dra_-vixie-dns-rpz-04howeveryoucan useanyone'sRPZfeedyouwant,orevencreateyourownifyou feelsoinclined(thisisNOTa"Farsightonly"solu8on).Youcanuse RPZandwe'dnotnecessarilyeverseeadimefromanyone. 54 WebCryptoConfiguraFons? • OneoftheotherthingsIliketocheckwhenItalkwithfolksistheir webcryptoconfigura8on.Thecryptographicconfigura8onofweb serverscanbequitecomplex,andeasytogetwrong,soit'salways worthwhiletodoublecheckouthowthingshavebeensetup. • Myfavoritetoolforthisis:hOps://www.ssllabs.com/ssltest/ • Checkingwww.umt.edu,itearnsan"A"raFng,goodjob! • Checkingwww.montana.edu,itonlygetsa"B"raFngduetousing weak(1024bit)DiffieHellmanEphemeral(DHE)keyexchange. (BTW,seehOps://weakdh.org/sysadmin.htmlforinforma8onon howtofixthatissue) • Note:mostuniversi8eshaveLOTSofhOpswebservers,notjust www.[domainname].StaffshouldtestEACHsuchsystemtoensure thatallsystemshavetheirSSL/TLSseWngsappropriately configured. 55 DNSConfiguraFon • Atthesame8meIcheckwebcryptoconfigura8on,Ialsonormally checkasite'sDNSconfigura8on.Myfavoritetoolforthatis thefreesitehOp://dnscheck.iis.se/ • Checkingumt.edu,Isee"AlltestsareOK"(good!)althoughI'mnot seeingIPv6orDNSsupportatthispoint. • Checkingmontana.edu,Isee"AlltestsareOK"(good!)although I'mnotseeingIPv6orDNSSECatthispoint. • AddingIPv6andDNSSECwouldbetwomoregreatprojectsto considertacklingwhenyouhavethechance.Inthemean8me, goodjobontherestofyourDNSinfrastructure! 56 ContributeDataToSIE? • Whilewe'retalkingaboutDNS,Ishouldmen8onthatFarsightis alwaysseekingaddi8onalDNSdatacontribu8onsfortheSecurity Informa8onExchange(seehOps://www.farsightsecurity.com/ solu8ons/security-informa8on-exchange/).SIEfeedsmany projects,includingFarsight'sownpassiveDNSdatabase,DNSDB (seehOps://dnsdb.info/) • Becauseofhowwecollectthatdata(e.g.,abovelargesharedDNS recursiveresolvers),noPIIgetscollectedanduserprivacyis carefullypreserved.Contribu8ngdataensuresthatifasecurity incidentdoesariseatyoursite,there'sanexcellentchancethat thepassiveDNSdataneededtoworkitwillbeavailableinDNSDB. Contribu8ngdataalsohelpsthean8-abusecommunityfightcyber crime,andsupportsacademicresearch. • Formoreinforma8on,[email protected] 57 VI.Backups "Ifyou'vegottwo,you'vegotone." Aphorismreportedlyfromthemilitaryspecialopera8ons community,recommendingbackupsforeverything Backups • BackupsaretheMOSTBORINGTHINGINTHEWORLD,UNTIL youneedthem,whetherwe'retalkingabouta2ndmotoron youroldfishingboatorabackupcopyofyourharddrive. • Historically,hardwarefailuresusedtobetheprimereasonwhy we'dencouragepeopletobackuptheirsystems:driveswould rou8nelyfailthen,andtheys8llfailtoday(althoughnotaso_en). • Nowadays,however,backupsalsomakeahugedifferenceifyour systemislostorstolen. • Andbackupsthesedayscanbeanabsolutelifesaverifyougethit with"ransomware"(encryp8ngmalwaresuchasCryptolocker). • WITHcleanbackups,ransomwarecanbejustanuisance. • WITHOUTcleanbackups,yourpainwillbealotgreateralthough some8mesyoumaybeluckyandhavetheabilitytouseafree decryptor,seeforexamplehOps://noransom.kaspersky.com/ 59 RAIDMirror,PlusLocalBackup,PlusCloudBackup • Ifyou'reabeltandsuspenderssortofpersonconsiderhaving mul8pleapproachestobackingupyoursystem. • Forexample,ifyouhaveroomforapairofdrives,consider mirroringthem.Thisisthemostpainlesssortofprotec8onagainst harddrivefailure. • MirroringwillNOTprotectyouagainstlossofdataifyoursystemis lost,stolen,destroyedorsubjecttodatacorrup8on–bothdrives willprobablysufferthesamefate. • That'swhyyouALSOwanttoensurethatyouhaveaddi8onal backups.Maybeyou'lldecidetobuyamul8-terabyteexternalhard driveforahundredbucksorso,anddobackupstothat–justdon't leaveithookedrightnexttoyoursystem–itmightburndown rightalongwiththesystemit'sbackingup! • Asinsuranceagainstthatsortoffailure,youmightwanttohave yetanotherbackuponline,"inthecloud." 60 EncrypFon;MulFpleGeneraFons;DoATestRestore • Backupscancontainhighlysensi8veinforma8on.Youneedto protectthemfromunauthorizeddisclosureUNLESSthey'vebeen protectedwithstrongencryp8on.Westronglyencourageyouto encryptyourbackups,justbesuretosafeguardthekeyyou'll needtodecryptthem! • Whentakingbackups,keepmulFplegeneraFons.Why?Well, imaginethatyouonlykeeponegenera8on,andyoufindthatyour systemhasbecomeinfestedwithsomethingnasty.Yougotoroll backtoyourmostrecentbackup,butyoufindthatITTOOhasthe sameproblem.Wouldn'titbenicetobeabletogoFURTHER BACK?Doyourbesttokeepmul8plegenera8onsofyourbackups! • TESTyourbackups!Tryrestoringsomefiles,andmakesurethat theychecksumiden8callytoyouroriginals. • Spreadthebackup"gospel"toyourfriendsandfamily,too. Ipredictthey'llthankyouforitsomeday. 61 V.OTHERPersonalSteps Everythingisperfectand thereisalwaysroomforimprovement. ShunryuSuzuki AnFvirus • Weallknowthatan8virusisstruggling(ando_enfailing)tokeep upwiththe8deofmalwarethat'sincircula8on. • Nonetheless,itWILLcatchsomemalware,andthat'sbeOerthan nothing,soyouSHOULDs8lltypicallyrunanan8virusproduct.This ispar8cularlytrueforWindowsandAndroidmobiledevices,but allsystemscanooten8allybenefit. • Ifyourschooldoesn'tprovideanan8virusproductforyouatno charge,youmaywanttoseethereviewthat'sat --"TheBestAn8virusProtec8onof2017"(April11,2017) hOp://www.pcmag.com/ar8cle2/0,2817,2372364,00.aspor --"TheBestFreeAn8virusProtec8onof2017"(April17,2017) hOp://www.pcmag.com/ar8cle2/0,2817,2388652,00.asp 63 PersonalFirewalls • MyaWtudetowardpersonalfirewallshasevolvedover8me. • Atthispointin8me,itDOESprobablymakessenseforyoutohave somesortofso_warepacketfilterthatblocksincoming connec8onsbydefault.TheintegratedWindows10firewall,and theintegratedMacOSSierrafirewallsarefine,butifyoudon'tlike them,pickanalterna8ve,justrunSOMEsortofso_warefirewall. • Hardwarefirewalldeviceshavealsocomealongway.Whileyou shouldNOTstandupyourownwirelessaccesspointwithout coordina8ngwith/receivingpermissionfromyourlocalnetworking staff,youSHOULDconsiderinstallingahardwarefirewallinfront ofyourhardwiredsystemsifthisisallowedatyourschool(and certainlydeployoneifyou'relivinginahouseoroff-campus apartment)withcommercialISPconnec8vity. 64 FirewallTesFngWithShieldsUP!(AllGreen==Good) hOps://www.grc.com/x/ne.dll?bh0bkyd2 65 PasswordsandPasswordManagers • Oneoftheotherbestthingsyoucandotoimproveyoursecurity istouseapasswordmanager.M3AAWGagrees,see hOps://www.m3aawg.org/sites/default/files/m3aawg-passwordmanagers-bps-2017-03.pdf).Passwordmanagershelpyoutouse long-and-strongpasswordswithoutgoingcrazy,evenifyouhave dozensanddozensofdifferentaccounts.Ifyoudon'talreadyuse one,Istronglyencourageyoutoconsiderdoingso. • Normallythisisthepointwhensomeoneasks,"SowhichONEdo yourecommendIuse?"Iencourageyoutoreadsomeofthe reviewsthatareavailablefrompopularcomputerandnetworking magazines–mostofthemshouldworkfine,butdoyourowndue diligence.Onestar8ngpoint: "TheBestPasswordManagersof2017,"April17,2017 hOp://www.pcmag.com/ar8cle2/0,2817,2407168,00.asp 66 AdBlocking/BlockingOnlineTrackers • ManyoftheInternet'smustpopularfreesitesaresupportedby onlineads.Unfortunately,onlineadscanalsoserveasan"express lane"fordroppingmalwareonyoursystem.TakingadsonyourPC isgenerallytotallydiscre8onary. • ThereforeI'dencourageyoutorou8nelyblockthemwithanad blockingtool.Itwillhelpyoursecurity,andreducedistrac8ons, too. • ItisperhapsnoteworthythatAdblockPlusisthe#1add-onfor Firefox,usedbynearly17millionusers,see hOps://addons.mozilla.org/en-US/firefox/extensions/?sort=users • Whileyou'resani8zingyourbrowsingexperience,youmayalso wanttoconsiderrunningGhostery.Itblocksmanyofthetrackers andothertoolsadver8sersdeployinanefforttotrackyou.Again, thosetrackersarenotneeded,soblock'em! 67 UseWholeDiskEncrypFon • Wholediskencryp8onhasbecomeastaplerecommenda8onat manysites. • DoesMontanaorMontanaStateencourageorrequireuseof wholediskencryp8on? • Ifnot,I'dencouragey'alltoconsiderdoingso... • Somestar8ngpoints: "TheBestEncryp8onSo_wareof2017" hOp://www.pcmag.com/ar8cle/347066/the-best-encryp8onso_ware-of-2016 68 VII.Conclusion CyberSecurityHasGoSenALOTBeSer • NomaOerhowmanyfear-inducingspielsyoumayhear,don'tlet thepessimistsscareyou. • IfyoupayaOen8ontobasiccybersecuritychores,yourchancesof stayingsafeonlinearereallyquitegood(althoughobviouslyIcan't guaranteeyouwon'tgethitbyaboltoutoftheblue,evenif you'vedoneeverythingareasonableandprudentpersonmight) • IfthingsDOgoawryforyou,somebasicsteps(likebackingupyour system,andusingwholediskencryp8on)canmakethe consequencesalotlessdirethantheyotherwisemightbe. • Atthesame8methatendusersneedtodotheirbit,centralIT staffneedtodotheirpart,too.InmyopiniontheUMTand MontanaStateteamshavedoneapreOygoodjobtodate, althoughtherearealwaysnewop8onstoexplore. • Thanksforthechancetotalktoday!ArethereanyquesFons? 70
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