Regional Office
Citizen’s Charter
Revised 2013
Commission on Higher Education
Higher Education Development Center Building, C.P Garcia Ave., UP Campus, Diliman, Quezon City
Web site: www.ched.gov.ph Tel. Nos.441-1177, 441-1169, 441-1149, 441-1170
Citizen’s Charter
Contents
1
Contents
2
List of Frontline Services
3
Issuance of Certification, Authentication and Verification (CAV)
of Academic Records for Private and Locally Funded Colleges
and Universities
5
Issuance of Special Order (S.O.) for Graduation
7
Issuance of Certificate of Eligibility to take Bar Examination
(C2)
9
Application for Government Authority (Permit and
Recognition)
14
Student Financial Assistance Programs (STuFAPs)
17
Application for Expanded Tertiary education Equivalency and
Accreditation Program (ETEEAP)
Feedback Form
CHED Regional Office Directory
Commission on Higher Education Citizen’s Charter
LIST OF FRONTLINE SERVICES
Regional Office
Frontline Services
Fees
Issuance of Certification,
Authentication and Verification
(CAV) of Academic Records
for Private and Locally Funded
Colleges and Universities
Php 40.00 per copy
Issuance of Special Order
(S.O.) for Graduation
Free of Charge
Issuance of Certificate of
Eligibility to take Bar
Examination (C2)
Application for
Government Authority
(Permit and Recognition)
Forms
CAV Application Form
Office – in –
Charge
Abroad: 10 -15
working days
CHEDRO NCR
2/F HEDC Building
Local: 5 working
days
CHEDRO IV - A
2/F Unit 3 HEDC Building
CHEDRO IV – B
2/F HEDC Building
Php 80.00
School Bond:
Php 6,000
S.O. Application Form
C2 Application Form
GPR Form
Application Fee:
Php 4,000 per
program
Student Financial
Assistance Programs
(STuFAPs)
Duration of
Process
Free of Charge
5 -10 working days
(depending on the
volume of
applications
received, the
number of
processing days
may be exceeded)
5 working days
(depending on the
volume of
applications
received, the
number of
processing days
may be exceeded)
Permit/Recognition
shall be issued one
(1) month prior to
the opening of
school year
CHEDRO NCR
2/F HEDC Building
CHEDRO IV - A
2/F Unit 3 HEDC Building
CHEDRO IV – B
2/F HEDC Building
CHEDRO NCR
2/F HEDC Building
CHEDRO IV - A
2/F Unit 3 HEDC Building
CHEDRO IV – B
2/F HEDC Building
CHEDRO NCR
2/F HEDC Building
CHEDRO IV - A
2/F Unit 3 HEDC Building
CHEDRO IV – B
2/F HEDC Building
CHEDRO NCR
2/F HEDC Building
Scholarship Application
Form
CHEDRO IV - A
2/F Unit 3 HEDC Building
CHEDRO IV – B
2/F HEDC Building
Application for Expanded
Tertiary Education Equivalency
and Accreditation Program
(ETEEAP)
Free of Charge
ETEEAP Application
Form for Individual
Seven (7) Days
CHEDRO NCR
2/F HEDC Building
CHEDRO IV - A
2/F Unit 3 HEDC Building
CHEDRO IV – B
2/F HEDC Building
2
Commission on Higher Education Citizen’s Charter
Issuance of Certification, Authentication and Verification
(CAV) of Academic Records for Private and Locally Funded
Colleges and Universities
Clients
• College students and graduates thru HEI representative
• Individual college student and graduate
Requirements:
A. For Graduates of Bachelors Degree/Graduate and Post-Graduate Degree
1. Indorsement from the HEI Registrar
2. Copy of Transcript of Records (TOR) and/or Diploma and other records duly certified by the
School Registrar
3. Certified photocopy of Special Order (SO)
B. For College Students/Undergraduates
1. Indorsement from the HEI Registrar
2. Certification of Enrolment
3. Copy of Transcript of Records (TOR)/earned units certified by the School Registrar
Schedule of Availability of Service
Monday to Friday
8:00 am – 5:00 pm
Fees:
Php 40.00
Total/Maximum Duration of Process:
Abroad:10 -15 working days
Local: 5 working days
How to Avail of the Service
No.
Applicant/Client
Step
Agency Action
Office/Person in
Charge
Location of
Office
Duration of
Activity
(under normal
condition per
transaction)
1
Submits required
documents
Receives and verifies/validates the
documents submitted and
certification of Registrar, and issues
order of payment
2
Proceeds to the
Cashier for
payment of CAV
Fee
Issues Official Receipt (OR)
Receiving Staff
CHEDRO
Administrative Division
2 minutes per
application
Cashier/Cash Clerk
CHEDRO
Administrative Division
2 minutes
3
Commission on Higher Education Citizen’s Charter
No.
Applicant/Client
Step
Agency Action
Office/Person in
Charge
Location of
Office
Duration of
Activity
(under normal
condition per
transaction)
3
Submits
accomplished
form and OR.
Receives claim
stub
4
5
Issues claim stub to be presented to
the DFA for issuance of the
authenticated documents with Red
Ribbon or CHEDRO, for local
purposes
Receiving Staff
CHEDRO
Administrative Division
5 minutes
Processes the submitted documents:
a. Prepares the CAV for signature
of the Chief Administrative
Officer
b. Stamps the document with dry
seal
c. Releases the CAV and files the
second copy of the application
and certification
Staff - in-charge
CHEDRO
Administrative Division
20 minutes
Releasing Staff
CHEDRO
Administrative Division
3 minutes
Staff-In-Charge
CHEDRO
Administrative Division
30 minutes
Claims the CAV
(local
employment) at
CHEDRO
6
CAV for employment abroad:
a. Prepares masterlist and
transmits application received
through DFA’s official courier for
DFA authentication on a daily
basis
END OF TRANSACTION
References:
CHED Memorandum Order 14, s 2007: “Authentication of School Documents per Executive Order Number 582 and
expanding the coverage of Higher Education Graduates Database as basis for Preliminary Authentication of
School Documents”
Memorandum from the Chairperson dated January 16, 2002: “CHED Policies on Issuance of Certification, Authentication
and Verification (CAV)”
CHED-NCR Memorandum No. 3, s. 2000: “New Procedures and Guidelines in the Delivery of Student Services”
(For CHED – NCR Only)
4
Commission on Higher Education Citizen’s Charter
Issuance of Special Order (S.O.) for Graduation
Clients:
College/University Registrar or Assistant Registrar
Requirements:
1. Duly accomplished application for Special Order signed by the Registrar/Asst. Registrar
2. Form IX (Summary of Courses and Grades)
3. Summary of Related Learning Experiences/Cases Attended (for Nursing/Midwifery Programs)
4. Copy of the Thesis/Dissertation and Abstracts (for Graduate and Post-Graduate Programs)
5. The following additional documents are required for Foreign Students:
6. Copy of Notice of Acceptance (NOA)
• Photocopy of Certificate of Admission (CEA) for Medicine and Dentistry
• Alien Certificate of Registration (ACR) with valid student visa
Schedule of Availability of Service
Monday to Friday
8:00 am – 5:00 pm
Fees:
Free of Charge
Total/Maximum Duration of Process:
5 -10 working days (depending on the volume of applications received, the number of
processing days may be exceeded)
How to Avail of the Service
No.
Applicant/Client
Step
Agency Action
Office/Person in
Charge
Location of
Office
Duration of
Activity
(under normal
condition per
transaction)
1
Submits
application
Receives the application
2
Records/logs-in the application. A
tracking slip is attached and forwards
to the Records Section for
verification
3
a. Verifies the names of students
against the Enrollment List
(E.L.) and forwards the
application to the Supervisor
b. Evaluates application against
the
approved curriculum
Receiving Staff
In-Charge
Records Officer
Supervisor-in-Charge
of the Program
CHEDRO
Administrative Division
1 minute per
application
CHEDRO
Administrative Division
5 minutes
CHEDRO
Administrative Division
3 hours per 10
students in one
application form
CHEDRO
Technical Division
1 hour per 10
students in one
application form
5
Commission on Higher Education Citizen’s Charter
No.
Applicant/Client
Step
Agency Action
Office/Person in
Charge
Location of
Office
Duration of
Activity
(under normal
condition per
transaction)
In-Charge
CHEDRO
Administrative Division
10 minutes
Chief Education
Program Specialist
CHEDRO
Technical Division
5-10 minutes
Regional Director – graduate
programs
Regional Director
Office of the
Director IV
Releases approved application
Records Officer
CHEDRO
Administrative Division
4
Assigns S.O. Number, records on
the S.O. logbook and types Special
Order Number in the S.O. form
5
Forwards the application to the
following for final approval:
Chief Education Program
Specialist – undergraduate
programs
6
Receives the
approved
application
5 minutes
END OF TRANSACTION
References:
CHED Memorandum Order 21, s 2003: “Grand of Autonomy and Deregulated Status to Selected Higher Education
Institutions with Benefits Accruing Thereto.”
CHED Manual of Procedures, 2004
CHED Memorandum Order 01, s 2005: “Revised Policies and Guidelines on Voluntary Accreditation in Aid of Quality and
Excellence in Higher Education”
CHED Memorandum Order 40, s 2008: “Manual of Regulations for Private Higher Education of 2008”
CHED-NCR Memorandum No. 3, s. 2000: “New Procedures and Guidelines in the Delivery of Student Services”
(For CHED – NCR Only)
6
Commission on Higher Education Citizen’s Charter
Issuance of Certificate of Eligibility to take
Bar Examination (C2)
Clients
Graduates of Bachelor of Law (LlB) thru Higher Education Institutions representatives
Requirements:
1. Indorsement from the HEI Registrar
2. Copy of Transcript of Records (TOR) certified by the School Registrar
3. Certified photocopy of C1 (Certificate of Eligibility for Admission to Law course)
Schedule of Availability of Service
Monday to Friday
8:00 am – 5:00 pm
Fees:
Php 80.00
Total/Maximum Duration of Process:
5 working days (depending on the volume of applications received, the number of processing
days may be exceeded)
How to Avail of the Service
No.
Applicant/Client
Step
Agency Action
Office/Person in
Charge
Location of
Office
Duration of
Activity
(under normal
condition per
transaction)
1
Submits required
documents
Receives and verifies/validates the
documents submitted and
indorsement of Registrar, and issues
order of payment
2
Proceeds to the
Cashier for
payment of C2
Fee
Issues official receipt (OR)
3
Submits
documents and
OR. Receives
claim stub
Issues claim stub to be presented to
releasing officer of CHEDRO
Receiving Staff
CHEDRO
Administrative Division
2 minutes per
application
Cashier/Cash Clerk
CHEDRO
Administrative Division
2 minutes
Receiving Staff
CHEDRO
Administrative Division
5 minutes
7
Commission on Higher Education Citizen’s Charter
No.
Applicant/Client
Step
Agency Action
Office/Person in
Charge
Location of
Office
Duration of
Activity
(under normal
condition per
transaction)
4
5
Claims the C2
Evaluates record of student
Staff - in-charge
CHEDRO
Technical Division
20 minutes
Releases Certificate
Releasing Staff
CHEDRO
Administrative Division
3 minutes
END OF TRANSACTION
8
Commission on Higher Education Citizen’s Charter
Application for Government Authority
(Permit and Recognition)
Clients:
Private and locally funded colleges/universities
Requirements:
A. For Newly Established HEIs applying for government authority to operate degree program/s
1. Notarized and accomplished application
2. SEC Registration (for private HEIs)
3. Copy of the original Ordinance approving the establishment of the local college/university
4. Copy of Budget Allocation/Annual Expenditure duly certified by the Budget Officer
5. Copies of Transfer of Certificate of Title (TCT)/Lease Contract/Ownership of School
Building
6. Certificate of Occupancy of School Building
7. Feasibility Study to include philosophy and goals, viability, statement on the location of the
school, schedule of tuition and other fees
8. List of School Administrators and Teaching Staff
8.1. Spreadsheet form to include educational qualifications supported with certified true copy
of transcript of records (TOR), position/designation, nature of appointment
(permanent/temporary), status (full-time/part-time)
8.2. Notarized copy of appointment/contract of employment /letter of commitment with
confirmation
9. List of Non-Teaching Staff
10. Copy of Retirement Plan duly registered with SEC
11. Curriculum to include distribution of subjects per semester/trimester, summary of units, course
description and course syllabi
12. Physical facilities (to include pictures)
13. List of equipment and other instructional devices/aids
14. List of Library Holdings including professional journals
15. List of support facilities (auditorium, sports and recreational, canteen, faculty lounge, student
lounge, dormitories)
16. Support services (guidance and counseling, placement, medical and dental)
B. For Existing HEIs applying for government authority to operate degree program/s
All of the above mentioned documents with updated information/data should be submitted except
items 2, 3, 4, 6, 16 and instead, which should be replaced with the submission of the following:
1. Copy of TCT for additional site
2. Document of ownership for additional building
3. Certificate of occupancy for additional building
4. Financial statement of the previous year duly certified by a Certified Public Accountant
5. Copy of the latest tuition fee schedule
6. Copy of the latest permit issued for application for renewal or recognition
9
Commission on Higher Education Citizen’s Charter
Schedule of Availability of Service:
Monday to Friday
8:00 am – 5:00 pm
a. Private HEIs:
I. Permit – Not later than June 30 of the year preceding the intended year of
operation
II. Recognition – Not later than the 1st working day of November of the school year to
that for which recognition is sought
b. Local HEIs - Three months before the intended year of operation
Fees:
School Bond:
Application Fee:
Php 6,000
Php 4,000 per program
Total/Maximum Duration of Process:
Permit/Recognition shall be issued one (1) month prior to the opening of school year
How to Avail of the Service:
A.
FOR NEW HEI
No.
Applicant/Client
Step
Agency Action
Office/Person in
Charge
Location of
Office
Duration of
Activity
(under normal
condition per
transaction)
Receiving Staff
CHEDRO
Administrative Division
and/or Technical
Division
20 minutes per
application
Assigns a routine slip/tracking slip
and forwards to the Office of the
Regional Director (RD) for
assignment
In-Charge
CHEDRO
Administrative Division
2 minutes per
application
Logs in application in the record
book and forwards application to the
Supervisor in-charge
In-Charge
CHEDRO
Office of the
Director IV
2 minutes per
application
1
Submits three
(3) sets/folders
of duly
accomplished
application
accompanied
with
documentary
requirements per
program
Assesses the completeness of the
documents submitted using the
application checklist and affixes
stamp “Received” on the transmittal
letter and on the first page of the
notarized application
2
Receives a copy
of the application
for their file
3
10
Commission on Higher Education Citizen’s Charter
No.
Applicant/Client
Step
Agency Action
Office/Person in
Charge
Location of
Office
Duration of
Activity
(under normal
condition per
transaction)
4
5
Conducts documentary analysis of
the HEI application for all programs
Supervisor In-Charge
CHEDRO
Technical Division
1 Hour per
program
•
If incomplete, prepares
deficiency letter for the RD’s
signature
Supervisor In-Charge
and Regional Director
CHEDRO
Technical Division
30 minutes
•
If complete, coordinates with
HEI regarding site visit by the
RD and staff to determine
acceptability of the proposed
site and building
Regional Director and
Staff
CHEDRO
Technical Division &
Office of the Director
•
If site and building are not
acceptable, issues disapproval
letter
If site and building are
acceptable, follow steps 4 to 15
for application for existing HEIs
applying for program offerings
Supervisor-in-Charge
& Regional Director
CHEDRO
Technical Division &
Office of the Director
IV
30 minutes
CHEDRO
Administrative Division
5 minutes
Location of
Office
Duration of
Activity
•
6
If disapproved,
receives the
letter
Releases letter of disapproval
Regional Director and
Staff
Records Officer
END OF TRANSACTION
B. FOR EXISTING HEI
No.
Applicant/Client
Step
Agency Action
Office/Person in
Charge
(under normal
condition per
transaction)
1
Submits three
(3) folders of
application
accompanied
with
documentary
requirements per
program
Assesses the completeness of the
documents submitted using the
application checklist and affixes
stamp “Received” on the transmittal
letter and on the first page of the
notarized application
2
Receives a copy
of the application
for their file
Assigns a routine slip/tracking slip
and forwards to the Office of the
Regional Director for assignment
Receiving Staff
CHEDRO
Administrative Division
and/or Technical
Division
20 minutes per
application
In-Charge
CHEDRO
Administrative Division
2 minutes per
application
11
Commission on Higher Education Citizen’s Charter
No.
Applicant/Client
Step
Agency Action
Office/Person in
Charge
Location of
Office
Duration of
Activity
(under normal
condition per
transaction)
In-Charge
CHEDRO
Administrative Division
2 minutes per
application
Conducts documentary analysis of
the application
Supervisor-in-Charge
CHEDRO
Technical Division
30 minutes to
1 hour per
program
•
Supervisor-in-Charge
CHEDRO
Technical Division
1 Hour
3
Logs in application in the record
book and forwards application to the
Supervisor-in-charge
4
•
If not complete, prepares
deficiency letter
If complete:
a) gives and orients HEI
regarding Evaluation form to
be accomplished
b) coordinates with the RQAT
(Regional Quality
Assessment Team) and
arrange visit to HEI
5
Submits
compliance
Performs step 1
• If not complete:
Prepares letter of disapproval
6
If disapproved,
receives the
letter
Releases letter of disapproval
30 minutes
30 minutes
Supervisor-in-Charge
and Regional Director
CHEDRO
Technical Division
1 Hour
Records Officer
CHEDRO
Administrative Division
5 minutes
Same as steps
1 to 4
7
•
8
Conducts evaluation visit and
submits report to CHEDRO within 5
days after the visit
RQAT Members
(2 per program)
CHEDRO
Technical Division
1 day per
program
9
Reviews the RQAT findings and
recommendations:
• If with minor deficiencies,
prepares deficiency letter based
on RQAT report to HEI to comply
within the prescribed period
(Note: If HEIs did not rectify
deficiencies noted within the
prescribed period, the application
is denied for the year applied for)
• If favorably recommended,
forwards the RQAT report and
recommendation to the RD for
final review and approval
CEPS, SEPS,
Supervisor-in-Charge
CHEDRO
Technical Division
1 day
If complete, processes the
application through steps 2 to 4
12
Commission on Higher Education Citizen’s Charter
No.
Applicant/Client
Step
Agency Action
Office/Person in
Charge
Location of
Office
Duration of
Activity
(under normal
condition per
transaction)
10
Receives the
deficiency letter
Releases deficiency letter
11
Submits
compliance to
deficiencies
Assesses completeness of submitted
compliance and forwards the same
to the RQAT for documentary
evaluation and/or ocular visit
Records Officer
CHEDRO
Administrative Division
5 minutes
Supervisor-in-Charge
CHEDRO
Technical Division
30 minutes to
1 hour per
program
12
a. If documentary evaluation is
sufficient, submits evaluation
report and recommendation to
CHEDRO
b. If a re-visit is needed, conducts
ocular inspection and submits
evaluation report and
recommendation to CHEDRO
RQAT Members
CHEDRO
Technical Division
1 day
13
Conducts deliberation on the
application of HEI and
recommendation of the RQAT:
a. If in order, issues permit to HEI
b. If deficiencies are not fully
complied by the HEI, denies the
application for the school year
applied for
Regional Director,
CEPS, SEPS,
Supervisor-in-Charge
CHEDRO
Office of the
Director IV & Technical
Division
30 minutes to 1
Hour per
application
Releases to HEI permit to operate
degree program
Records Officer
CHEDRO
Administrative Division
5 minutes
14
Receives the
certificate of
authority
END OF TRANSACTION
References:
CHED Memorandum Order 40, s 2008: “Manual of Regulations for Private Higher Education of 2008”
CHED Memorandum Order No. 32, s 2006: “Policies, standards and Guidelines on the Establishment and Operation of
Local Colleges and Universities”
CHED Memorandum Order No. 04, s 2007: “Implementing Rules and Regulations (IRR) of CMO 32, s. 2006
Manual of procedures for Higher Education Institutions in the National Capital Region (For CHED-NCR Only)
13
Commission on Higher Education Citizen’s Charter
Student Financial Assistance Programs (STUFAPs)
Clients:
• Should be a Filipino Citizen
• High School Graduate
• Gross Annual Income of Parents must not exceed Php 300,000.00
• Not more than 30 years of age at the time of application, except for programs for rebel
returnees and senior citizens
Requirements:
1. Duly accomplished application form (available at www.ched.gov.ph)
2. 2 pcs. recent ID picture
3. National Career Assessment Examination (NCAE) Rating
4. High School Report Card (Photocopy of FORM 138)
5. Latest BIR Income Tax Return of parents/guardian or Certificate of Tax Exemption issued
by BIR
6. Certification of Good Moral Character form the High School Principal or Guidance
Counselor
Note: In addition to the general requirements, each program has its own qualification and documentary
requirements as defined in their respective enabling laws and implementing guidelines
Schedule of Availability of Service:
Monday to Friday
8:00 am – 5:00 pm
Note: Application period is from March to April
Fees:
Free of Charge
Total/Maximum Duration of Process:
14
Commission on Higher Education Citizen’s Charter
How to Avail of the Service:
A. Application of Scholarship, Grant and Loan
No.
Applicant/Client
Step
Agency Action
Office/Person in
Charge
Location of
Office
Duration of
Activity
(under normal
condition per
transaction)
Receives and assesses
completeness of documents and
stamps “Received”
Scholarship
Coordinator
CHEDRO
Scholarship Section
15 minutes
2
Advises applicant to wait for the
result of the regional ranking and be
notified accordingly from June to July
Scholarship
Coordinator
CHEDRO
Scholarship Section
5 minutes
3
Evaluates documents for ranking
Scholarship
Coordinator
CHEDRO
Scholarship Section
10 minutes per
application
Issues Notice of Scholarship Award
Scholarship
Coordinator
CHEDRO
Scholarship Section
10 minutes per
client
1
4
Submits
duly
accomplished
application form
with supporting
documents.
Waits for result
of assessment.
Receives
notification
Note: Notice of Scholarship Award is issued month of July
B. Payment of Benefit
Requirements:
1. For new Scholar/Grantee/Borrower, submits photocopy of registration form or certification of
enrollment and official receipt
2. For on - going Scholar/Grantee/Borrower, submits photocopy of registration form or
certification of enrollment, official receipt and certification of grades/classcards
No.
Applicant/Client
Step
Agency Action
Office/Person in
Charge
Location of
Office
Duration of
Activity
(under normal
condition per
transaction)
1
Submits required
documents
Assesses completeness
documents
of
the
2
Verifies name against masterlist
3
Prepares payroll and disbursement
voucher for review of the CEPS and
forwards to the Finance Section
Scholarship
Coordinator
CHEDRO
Scholarship Section
30 minutes
Scholarship
Coordinator
CHEDRO
Scholarship Section
5 minutes
Scholarship
Coordinator & CEPS
CHEDRO
Technical Division
20 minutes per
grantee
15
Commission on Higher Education Citizen’s Charter
No.
Applicant/Client
Step
Agency Action
Office/Person in
Charge
Location of
Office
Duration of
Activity
(under normal
condition per
transaction)
4
Prepares Obligation Request and
forwards to Accounting Section
Chief Administrative
Officer
CHEDRO
Administrative Division
5 minutes per
grantee
5
Certifies as to availability of funds
and forwards to the RD Office
Administrative Officer
IV
CHEDRO
Administrative Division
5 minutes
6
Approves
disbursement
forwards to cashier
Regional Director
CHEDRO
Office of the Director
IV
5 minutes per
grantee
7
Prepares check and advice
Cashier
CHEDRO
Administrative Division
1 day
Releases checks
Cashier
CHEDRO
Administrative Division
5 minutes per
grantee
8
Receives
financial benefits
and
Note: Subject to availability of funds
16
Commission on Higher Education Citizen’s Charter
Pre-evaluation of application for Expanded Tertiary Education
Equivalency and Accreditation Program (ETEEAP)
Clients:
Prospective ETEEAP Beneficiaries/Interested Applicants
Requirements:
1. Accomplished ETEEAP application form
2. 1x1 ID Picture (Original)
3. NSO Authenticated Birth Certificate/Passport
4. Proof of Good Moral Character i.e Barangay Clearance/NBI Clearance
5. Service Record/Certificate of Employment
6. Most recent academic records/diploma
7. Comprehensive resume
8. Certificates of training and workshops completed
9. Certificates of individual proficiency in the discipline of field of interest
10. Other documents or evidence of capability and knowledge in the field applied for equivalency and accreditation
(Note: Prepare two (2) sets of all documents)
Schedule of the Availability of Service:
Monday to Friday
8:00 am to 5:00 pm
Fees:
Free of Charge
Total/Maximum Duration of Process:
Seven (7) Days
How to Avail of the Service
No.
Client Step
Agency Action
Office/Person
Responsible
Location of
Office
Duration of
Activity
(under normal
condition per
transaction)
1
Secures the
ETEEAP
Application Form
either from the
ETEEAP
deputized HEI,
the CHED
website, or the
Regional Office
Provides application forms and list of
requirements for accreditation and
equivalency and explains process
Supervisor-in-Charge
CHEDRO
Technical Division
10 minutes
17
Commission on Higher Education Citizen’s Charter
No.
Client Step
Agency Action
Office/Person
Responsible
Location of
Office
Duration of
Activity
(under normal
condition per
transaction)
Submits
completed
ETEEAP
application form
2
3
Receives the
Endorsement
from CHED to
the concerned
ETEEAP
deputized HEI
4
Receives and records application
Supervisor-in-Charge
CHEDRO
Technical Division
10 minutes
Conducts pre-assessment/evaluation
of the submitted application form and
documents and staff prepares
endorsement
Supervisor-in-Charge
CHEDRO
Technical Division
5 days
Releases the evaluated application
form to the qualified applicant with
CHED endorsement to the deputized
HEI for entry and acceptance of the
applicant to the ETEEAP program in
the concerned HEI
Supervisor-in-Charge
CHEDRO
Technical Division
10 minutes
END OF TRANSACTION
References:
•
Executive Order No. 330, May 10 1996 “Adopting the Expanded Tertiary Education Equivalency and Accreditation
Program as an Integral Part of the Educational System and Designating the Commission on Higher Education as
the Authority Responsible for it’s Implementation”
•
Commission on Higher Education (CHED) Memorandum Order (CMO) No. 9 s. 2009 “Revised Policies and
Guidelines for the Expanded Tertiary Education Equivalency and Accreditation Program (ETEEAP) Pursuant to
Executive Order (EO) No. 330”
18
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Commission on Higher Education
Higher Education Development Center Building, C.P Garcia Ave., UP Campus, Diliman, Quezon City
Web site: www.ched.gov.ph Tel. Nos.441-1177, 441-1169, 441-1149, 441-1170
DIRECTORY OF CHED-REGIONAL OFFICE
As of November 2013
CHEDRO I
CHEDRO VIII
DR. CARIDAD O. ABUAN, CESO III
DR. LIBERTAD P. GARCIA, CESO IV
Director IV
Officer-In-Charge, Office of the Director IV
Government Center, Sevilla, City of San Fernando, La Union
Telefax. (072) 242-27-50
Tel. (072)242-02-38 242-5017 700-2569
cor. Real St. and Calanipawan Rd., Sagkahan, Tacloban City
Telefax. (053) 523-40-34
Tel. (053) 523-74-37 523-72-88
CHEDRO II
CHEDRO IX
DR. EVELYN L. PASCUA, CESO III
DR. EMMYLOU B. YANGA
Director IV
Acting Director IV
Regional Development Center, Carig,Tuguegarao City, Cagayan
Tel. (078) 844-48-72 ; 846-36-35
Telefax. (078) 846-48-87
Polytechnic Compound, Baliwasan Chico, Zamboanga City
Tel. (062) 991-76-48 991-89-74 991-70-80
Fax. (062) 991-76-49
CHEDRO III
CHEDRO X
DR. VIRGINIA D. AKIATE, CESO III
DR. ZENAIDA G. GERSANA, CESO III
Director IV
Director IV (concurrent Director IV of CHEDRO CARAGA)
Regional Gov't. Center, Maimpis, City of San Fernando, Pampanga
Director's Office: (045) 455-1662
Technical: 436-1846 ; Administrative: 436-1847
Mon James Hayes St., Brgy. 40, Cagayan de Oro City
Telefax. (08822) 72-41-80
Tel. (08822) 71-12-31
CHEDRO IV-A
CHEDRO XI
DR. LEONIDA S. CALAGUI, CESO III
DR. RAUL C. ALVAREZ, JR., CESO III
Director IV
Acting Director IV
2nd Flr., HEDC Bldg. C.P. Garcia Street, Diliman, Quezon City
Tel. 332-47-34
Loyola St., Bo. Obrero, Univ. of Southeastern Phil. Compound,
Davao City
Telefax. (082) 295-3418 loc. 101
CHEDRO IV-B
CHEDRO XII
DR. TEOTICIA C. TAGUIBAO
DR. MAXIMO C. ALJIBE, CESO III
Officer-In-Charge, Office of the Director IV
Director IV
2nd Flr., HEDC Bldg. C.P. Garcia Street, Diliman, Quezon City
Tel. 386-47-81
Block 2, Reyes Subdivision, Barangay Morales, Koronadal City
Tel. (083) 228-11-27
Fax. (083) 228-11-30
CHEDRO V
CHEDRO NCR
DR. FREDDIE T. BERNAL, CESO III
DR. CATHERINE Q. CASTAÑEDA, CESO III
Director IV
Director IV (concurrent Director IV of OPSD)
CHEDRO Building, EM's Barrio South, Brgy. 2, Legaspi City
Tel.(052) 481-50-96 820-48-13
Fax. (052) 481-50-95
2nd Flr., HEDC Bldg. C.P. Garcia Street, Diliman, Quezon City
Tel. 468-02-13 441-0879 4410985
441-1224 441-0453
CHEDRO VI
CHEDRO CAR
DR. ISABELA L. MAHLER , CESO III
MS. LUISA S. VALENCIA, CESO IV
Director IV
Officer-In-Charge, Office of the Director IV
#12 Washington St.,Jaro,Iloilo
Telefax. (033) 320-69-76 329-59-55
Tel. (033) 508-88-52 320-69-63
BSU Compound, La Trinidad, Benguet
Tel. (074) 422-24-15
Fax # (074) 422-24-18
CHEDRO VII
CHEDRO CARAGA ([email protected])
DR. AMELIA A. BIGLETE, CESO III
DR. ZENAIDA G. GERSANA, CESO III
Director IV
Director IV (concurrent Director IV of CHEDRO X)
National Government Center, Sudlon, Lahug, Cebu City
Tel.(032) 414-91-94
(032) 414-91-95
Caraga State University (CSU) Main Campus, Ampayon, Butuan City
Telefax (085) 342-7765(Reg'l Director) ; Tel.(085) 342-5253(Admin.)
Tel.(085) 342-7384(CEPS); 342-7483(SEPS/Scho); 342-2064(ES)
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